Embed Size (px)
Citation preview
National Telecommunication Institute المعهد القومي لالتصاالت
Voice and Video over IP Networks
Ministry of Communication
and Information Technology
Professional Training Program
National Telecommunication Institute المعهد القومي لالتصاالت
Index
Index
Who is Who?
About Program
Program Overview
Who May Apply?
Program Architecture
Partnership with Industry
2
Learning Environment
National Telecommunication Institute المعهد القومي لالتصاالت
Preface
About Program
Introduction
3
National Telecommunication Institute المعهد القومي لالتصاالت
Introduction
Introduction
4
This track provides a unique opportunity to engage in cross-disciplinary coursework in unified communications solutions for enterprise networks starting form the traditional Private Branch Exchange (PBX) systems migrating towards the advanced IP-PBX systems and collaboration networks.
Our training track do follow a detailed format that includes high-level training of key topics, case studies and interactive learning, updated materials, Group activities, and up-to-date equipment.
National Telecommunication Institute المعهد القومي لالتصاالت
Program Overview
Objectives
What can Do for You?
5
National Telecommunication Institute المعهد القومي لالتصاالت
Program Overview
NTI professional training in telecommunications program offers the graduates students a unique opportunity to engage in cross-disciplinary coursework in telecommunications. It combines rigorous technical education with invaluable business insight and entrepreneurial skills. The program provides all the theoretical aspects and hands on practice labs in the field of voice and video over IP network and the evolution to collaboration and unified communication solutions.
Overview
6
National Telecommunication Institute المعهد القومي لالتصاالت
Objectives
1 2
Ob
jectives
This course provides all the information that the trainees need to know about voice and video over IP networks beginning from the traditional Private Branch Exchange (PBX) systems migrating towards the advanced IP-PBX systems and collaboration networks.
The course progresses from a simple first configuration onto voice and video over IP networks and PSTN integration along with the provision of unified communication features.
The concept of unified communication is explained with how to implement and configure.
The training incorporates the most current platforms and enhancements, along with real-world deployable configurations enabling the trainees to gain practical knowledge and skills.
3 4
7
National Telecommunication Institute المعهد القومي لالتصاالت
Designing and implementing voice and video network infrastructures.
What can Do for You?
Designing a collaboration and unified communications solution for enterprise networks.
1 2
3
4 5
Do for You
8
Designing, configuring, and troubleshooting IP Telephony solutions. Learn how to integrate the enterprise network with
Public Switched Telephone Network
Migration/integration of legacy PBX infrastructure to unified communications Talented Graduates will have the opportunity to Join “Seeds For The Future” Program offered by Huawei
Technologies co. to enhance their knowledge to promote greater understanding towards the most advanced ICT technologies, through professional and customized seminars in Huawei HQ China which they cover expenses. 6
National Telecommunication Institute المعهد القومي لالتصاالت
Who May Apply?
Program Process
Process Details
9
National Telecommunication Institute المعهد القومي لالتصاالت
Who May Apply?
for Voice and Video over IP
Networks
Ap
ply?
10
Fresh graduates Communication/Electronics Engineers
National Telecommunication Institute المعهد القومي لالتصاالت
11
Screening
Skills
Technical
Applied Project
On Job Training
Admission
National Telecommunication Institute المعهد القومي لالتصاالت
12
Screening
Skills
Technical
Applied Project
On Job Training
-Eligible candidates of the program are those following the applying criteria and admission rules. - Applicants must follow the online admission procedures to complete the admission process.
Admission
National Telecommunication Institute المعهد القومي لالتصاالت
13
Screening
Skills
Technical
Applied Project
On Job Training
-Eligible candidates of the program are those following the applying criteria and admission rules. - Applicants must follow the online admission procedures to complete the admission process.
-Prospective learners are also required to be examined and have an interview with a member of the scientific departments staff to clarify educational objectives and determine the learner’s capabilities.
Admission
National Telecommunication Institute المعهد القومي لالتصاالت
14
Screening
Skills
Technical
Applied Project
On Job Training
-Eligible candidates of the program are those following the applying criteria and admission rules. - Applicants must follow the online admission procedures to complete the admission process.
-Prospective learners are also required to be examined and have an interview with a member of the scientific departments staff to clarify educational objectives and determine the learner’s capabilities.
-Building the capacity required in the competitive global environment that exists today through an English program, specially prepared for the
engineers of Computer, Communications and Information Technology. -Enhancing Engineers Soft skills to keep a job not just get it.
Admission
National Telecommunication Institute المعهد القومي لالتصاالت
15
Screening
Skills
Technical
Applied Project
On Job Training
-Eligible candidates of the program are those following the applying criteria and admission rules. - Applicants must follow the online admission procedures to complete the admission process.
-Prospective learners are also required to be examined and have an interview with a member of the scientific departments staff to clarify educational objectives and determine the learner’s capabilities.
-Building the capacity required in the competitive global environment that exists today through an English program, specially prepared for the
engineers of Computer, Communications and Information Technology. -Enhancing Engineers Soft skills to keep a job not just get it.
-Technical education in the field of "Voice and video over IP networks" and the evolution to collaboration and unified communication by providing theoretical and hands on practice labs. -Trainees can Design, configure, and troubleshoot IP Telephony and Unified Communication solutions.
Admission
National Telecommunication Institute المعهد القومي لالتصاالت
16
Screening
Skills
Technical
Applied Project
On Job Training
-Eligible candidates of the program are those following the applying criteria and admission rules. - Applicants must follow the online admission procedures to complete the admission process.
-Prospective learners are also required to be examined and have an interview with a member of the scientific departments staff to clarify educational objectives and determine the learner’s capabilities.
-Building the capacity required in the competitive global environment that exists today through an English program, specially prepared for the
engineers of Computer, Communications and Information Technology. -Enhancing Engineers Soft skills to keep a job not just get it.
-Technical education in the field of "Voice and video over IP networks" and the evolution to collaboration and unified communication by providing theoretical and hands on practice labs. -Trainees can Design, configure, and troubleshoot IP Telephony and Unified Communication solutions.
The track recipients will have a great opportunity to use what they learned in an applied project hence implement and execute all the learned skills including working in a team, project planning, time management, problem solving until final project report writing.
Admission
National Telecommunication Institute المعهد القومي لالتصاالت
17
Screening
Skills
Technical
Applied Project
On Job Training
-Eligible candidates of the program are those following the applying criteria and admission rules. - Applicants must follow the online admission procedures to complete the admission process.
-Prospective learners are also required to be examined and have an interview with a member of the scientific departments staff to clarify educational objectives and determine the learner’s capabilities.
-Building the capacity required in the competitive global environment that exists today through an English program, specially prepared for the
engineers of Computer, Communications and Information Technology. -Enhancing Engineers Soft skills to keep a job not just get it.
-Technical education in the field of "Voice and video over IP networks" and the evolution to collaboration and unified communication by providing theoretical and hands on practice labs. -Trainees can Design, configure, and troubleshoot IP Telephony and Unified Communication solutions.
The track recipients will have a great opportunity to use what they learned in an applied project hence implement and execute all the learned skills including working in a team, project planning, time management, problem solving until final project report writing.
Gain practical experience required according to the actual needs of the labor market
Admission
National Telecommunication Institute المعهد القومي لالتصاالت
18
Screening
Skills
Technical
Applied Project
On Job Training
Graduation
-Eligible candidates of the program are those following the applying criteria and admission rules. - Applicants must follow the online admission procedures to complete the admission process.
-Prospective learners are also required to be examined and have an interview with a member of the scientific departments staff to clarify educational objectives and determine the learner’s capabilities.
-Building the capacity required in the competitive global environment that exists today through an English program, specially prepared for the
engineers of Computer, Communications and Information Technology. -Enhancing Engineers Soft skills to keep a job not just get it.
-Technical education in the field of "Voice and video over IP networks" and the evolution to collaboration and unified communication by providing theoretical and hands on practice labs. -Trainees can Design, configure, and troubleshoot IP Telephony and Unified Communication solutions.
The track recipients will have a great opportunity to use what they learned in an applied project hence implement and execute all the learned skills including working in a team, project planning, time management, problem solving until final project report writing.
Gain practical experience required according to the actual needs of the labor market
Admission
National Telecommunication Institute المعهد القومي لالتصاالت
Program Architecture
Program Structure
Program Courses
Program Practice
19
National Telecommunication Institute المعهد القومي لالتصاالت
NTL Program Architecture
20
Architecture
Building the capacity required in the competitive global environment that exists today through an English program, specially prepared for the engineers of Computer, Communications and Information Technology
English for Engineers
Enhancing Engineers Soft skills to keep a job not just get it
Softskills Technical education in the field of "Voice and video over IP networks" and the evolution to collaboration and unified communication by providing theoretical and hands on practice labs.
Technical Training
The track recipients will have a great opportunity to use what they learned in an applied project hence implement and execute all the learned skills including working in a team, project planning, time management, problem solving until final project report writing.
Applied Project
Gain practical experience required according to the actual needs of the labor market
On Job Training
National Telecommunication Institute المعهد القومي لالتصاالت
Supportive Skills
English Program for Engineers • Identify common key vocabulary about
modern technology. • Take notes while listening/reading • Identify the various parts of a C.V • Write a C.V • Write a Cover Letter • Write a Report • Practice writing business emails
and/letters • Practice role play situations
Soft Skills Program • Communication skills • Presentation skills • Teamwork • Leadership skills • Negotiation skills • Problem solving & decision making • Business writing • Time management • Project management essentials • Career development “CVs &
interviewing skills”
21
Program Courses
National Telecommunication Institute المعهد القومي لالتصاالت
Technical Program Courses
Essentials • IP Network Implementation.
Main Knowledge • Public Switched Telephone Network. • Private Automatic Branch Exchange • IP Telephony/VoIP Implementation. • IP enabled PBX & IP PBX
Applications • Asterisk IP-PBX Solution. • Avaya IP- PBX Solution. • Introducing Cisco Unified
Communication. • Unified Communications
Architecture Deployment
22
Program Courses
National Telecommunication Institute المعهد القومي لالتصاالت
• Digital Switching Systems Configuration. • PBX Operation and Configuration. • IP Network Switch and Router configuration. • VoIP Gateway Configuration • IP Telephone configuration. • Asterisk IP-PBX Configuration. • Cisco Unified Communications Manager Express configuration • Cisco Unified Communications Manager configuration . • Implementing Cisco Telepresence Conductor
23
Program Practice
National Telecommunication Institute المعهد القومي لالتصاالت
Learning Environment
24
National Telecommunication Institute المعهد القومي لالتصاالت
25
NEAX 61E Digital Switching System Nortel Meridian Option 11C PBX (IP enabled).
Environment
Hardware
Software
Cisco solution • Cisco Unified Communication Manager CUCM • Cisco Unified Contact Center Express • Cisco Unity Connection • Cisco Telepresence CTS SX20HD • Cisco Unified Communication Manager IM and Presence • Cisco Gateways H.323, MGCP, and SIP • Cisco Phones (Voice & Video) • Virtualized CUCM • Cisco packet tracer • Cisco interactive mentor • GNS3 • Asterisk 1.8 • H.323 GateKeeper
Avaya Lab • S8300 & S8510 Media Servers • Avaya Media Gateways (G450 & G430) with analog, digital, and E1 interfaces. • Avaya IP Phones
National Telecommunication Institute المعهد القومي لالتصاالت
Who is Who? Graduates History
Graduates Major Skills
26
Job Profiles
National Telecommunication Institute المعهد القومي لالتصاالت
Communication & Presentations Skills.
leadership skills.
Get the skills and knowledge required to become a voice engineer. Understand voice networks architecture, networking, and operation. Design voice, video, collaboration and unified communications solutions for enterprise networks. Implement and administer collaboration and unified communications solutions in multi-vendor environments.
1 2
3 4
5 6 Major Skills
27
National Telecommunication Institute المعهد القومي لالتصاالت
28
Job Profiles
Profiles Job 1: Voice Solutions Engineer
• Design, supervise and participate in the implementation of technologies and platforms supporting a complex corporate data, voice, and video infrastructure.
• Perform analysis on trunk utility and optimize IP and PBX Communication server for capacity building.
• Perform troubleshoot on all voice & video services for all LAN and WAN hardware modules and configure appropriate communication media modules.
• Monitor all customer inquiries and ensure appropriate resolution of same. • Plan network capacity for network and perform troubleshoot on existing
network. • Coordinate with technicians and perform installation and migrations of
various technology solutions within network. • Some voice engineer jobs involve providing customer support to those who
consume voice and/or multimedia services from a company.
National Telecommunication Institute المعهد القومي لالتصاالت
29
Job Profiles
Profiles Job 2: Enterprise Network Engineer •Design and implement of voice and video network infrastructures. • Design, configure, and troubleshoot IP Telephony and Unified Communication solutions. • Design a collaboration and unified communications solution for multi-site enterprise networks. • Deploy, maintain and administer unified communications solutions in a multi-vendor environments. • Migrate/integrate legacy PBX infrastructure to unified communications • Integrate the enterprise network with Public Switched Telephone Network
… … ..
National Telecommunication Institute المعهد القومي لالتصاالت
30
Certificates
Certificates Program will qualify graduates to be certified with Cer 1 Cisco Certified Network Associate (CCNA) Routing and Switching The CCNA Routing and Switching validates the ability to install, configure, operate, and troubleshoot medium-size routed and switched networks.
Cer 2 Implementing Cisco Collaboration Devices (CICD) Candidates will gain knowledge of Cisco Unified Communications (UC) solutions. A candidate will gain knowledge of administrator and end-user interfaces, telephony and mobility features, and Cisco UC solutions maintenance.
National Telecommunication Institute المعهد القومي لالتصاالت
Appendix
31
National Telecommunication Institute المعهد القومي لالتصاالت
32
Course 1: Fundamentals of Public and Private Switching Systems Fundamentals of Digital Switching Systems
• Telecommunications Network. • Circuit switching versus packet switching. • Signaling Techniques and Systems. • Digital Switching Systems Architecture. • Dial Plan Overview. • Numbering plan. • Digital Subscriber Line.
Private Automatic Branch Exchange (PABX) • PBX Technologies • PABX Architecture • PABX Switching System Fabric • PABX Features • PABX Call Processing • PBX Networking • PBX Interfaces (Line and Trunk) • Central office Centrex
Voice Processing Systems • Interactive Voice Response • Voice mail • Automated Attendant • Automatic Call Distribution.
Course 2: IP Network Implementation • OSI model • Network Devices Operating Systems • Ethernet Switching • IPV4 and IPV6 • Virtual Local Area Network (VLAN) • Routing concept and configuration • Wide Area Networks (WAN) • Digital Subscriber Line (DSL) • Virtual Private Network (VPN)
Course 3: IP Telephony/VoIP Implementation • VoIP Design Elements • VoIP Overview • VoIP Network Components • VoIP Fundamentals • Implementation strategies for IP telephony • Codecs & DSP • Fax & Modem over IP • VoIP Dial-plan • Enhancing and Extending an Existing Dial Plan to Accommodate VoIP • VoIP Control Protocols • H.323, MGCP, and SIP
Course 4: IP enabled PBX • IP-Enabled Circuit-Switched PBX
National Telecommunication Institute المعهد القومي لالتصاالت
33
Course 5: IP- PBXs • Structure of on IP-PBX Network • Pure Client / Server IP-PBX • Converged IP-PBX • IP-PBX and traditional PBX interworking
Course 6: Asterisk IP-PBX Configuration • Install and Configure Asterisk PBX. • Connect Asterisk to the Internet and PSTN. • Integrate VoIP and PSTN. • Configure Asterisk for PBX Features. • Asterisk PBX Features • Asterisk Voice Mail & Reporting Systems
Course 7: Avaya AuraTM Communication Manager Basic Administration AVA00836H00 • Identify Avaya Configuration and solutions with Avaya AuraTM • Identify hardware Components • Describe system duplication and backup options • Identify different types of telephones • Describe the most important boards and media modules
Course 8: Introducing Cisco Unified Communication • Understanding the Pieces of Cisco Unified Communications • Cisco Unified Communications Manager Express • Getting Familiar with CME Administration • Managing Endpoint and End Users with CME • Understanding the CME Dial Plan • Enabling Telephony Features with CME • CUCM Integration with Cisco Unity Connection • Enabling IM&P Support and Jabber clients • Management and Troubleshooting CME and CUCM • Monitoring Cisco Unity Connection
National Telecommunication Institute المعهد القومي لالتصاالت
34
Course 9: Unified Communications Architecture Deployment • Describing the role of Cisco Unified Communications Manager, its
architecture and its deployment • Performing Initial Cisco Unified Communications Manager Configuration • Deploying Endpoints and Users and IP Phone Services • Describing Dial Plan Components • Implementing Endpoint Addressing and Call Routing • Implementing Calling Privileges • Implementing Call Coverage in Cisco Unified Communications Manager • Implementing MGCP, H.323, and SIP Gateways • Describing the Cisco Unified Border Element • Using the Cisco Unified Border Element to Access the PSTN via a SIP Trunk • Using the Cisco Unified Border Element for URI Dialing • Describing Media Resources in Cisco Unified Communications Manager • Describing Conferencing Devices and their Functions • Implementing Conference Bridges • Describing Cisco TelePresence MSE 8000 • Implementing Cisco TelePresence Server • Implementing Cisco TelePresence Conductor • Analyzing Quality of Service Requirements • Describing QoS Components and their Functions • Describe and Enable Telephony Features in Cisco Unified Communications
Manager • Implementing Cisco Unified Mobility • Integrating Voice Messaging with Cisco Unity Connection • Enabling Cisco Unified Presence
National Telecommunication Institute المعهد القومي لالتصاالت
Instructors
• Assistant Prof. Hanna Abdel Aziz
• Assistant Prof. Adel Mounir
• Assistant Prof. Ahmad Abdel Moneim
• Dr. Hanem El Sheikh
• Eng. Hussein Harb
• Eng. Heba Saied
• Eng. Ramy Amer
35
