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Voice over IP Interconnect Stephen Kingham Project Manager and Consulting Engineer, Voice and Video over IP AARNet and CSIRO [email protected] Ph +61 2 6276 6223 John Barlow Network Engineer AARNet [email protected] Ph +61 2 6276 6903

Voice over IP Interconnect Stephen Kingham Project Manager and Consulting Engineer, Voice and Video over IP AARNet and CSIRO [email protected] Ph

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Page 1: Voice over IP Interconnect Stephen Kingham Project Manager and Consulting Engineer, Voice and Video over IP AARNet and CSIRO Stephen.Kingham@csiro.au Ph

Voice over IPInterconnect

Stephen KinghamProject Manager and Consulting Engineer, Voice and Video over IPAARNet and CSIRO

[email protected] +61 2 6276 6223

John BarlowNetwork EngineerAARNet

[email protected] +61 2 6276 6903

Page 2: Voice over IP Interconnect Stephen Kingham Project Manager and Consulting Engineer, Voice and Video over IP AARNet and CSIRO Stephen.Kingham@csiro.au Ph

Who is AARNet and CSIRO• CSIRO

Is Australia’s premier government research organisation, only partially government funded.http://www.csiro.au

• AARNetIs the Australian Academic Research Network, linking Australia’s Universities, premier research and cultural centres to the internet.http://www.aarnet.edu.au

Page 3: Voice over IP Interconnect Stephen Kingham Project Manager and Consulting Engineer, Voice and Video over IP AARNet and CSIRO Stephen.Kingham@csiro.au Ph

AARNet Topologyhttp://www.aarnet.edu.au

Page 4: Voice over IP Interconnect Stephen Kingham Project Manager and Consulting Engineer, Voice and Video over IP AARNet and CSIRO Stephen.Kingham@csiro.au Ph

AARNet VOIP Building Blocks

Reliability QoSM onitor

PABXVoIP

GATEW AY

GATEKEEPERTransla te te lephone num bers to IP

addresses

AARNetInternet with

QoS bandwidth

PSTNCarrier

VoIPGATEW AY

IP TelephoneH.323 Terminal

H.323PROXY

Otheradvanced IP

network

BillingSystem

Based on ITU H.323 standards

H.323PROXY

Page 5: Voice over IP Interconnect Stephen Kingham Project Manager and Consulting Engineer, Voice and Video over IP AARNet and CSIRO Stephen.Kingham@csiro.au Ph

AARNet VoIP Service, Now• Supports all telephony destinations, Toll-by-

pass and feature transparency is core business.

• Savings range up to 90% off RRP.• Traffic: connects around 16,000 telephone

calls per day, and growing.• Uses a root Gatekeeper and some feeders.• AARNet backbone supports QoS.• QoS is policed at ingress – accesslist (yuk).• VoIP hackers are policed – accesslist (yuk).• Billing system, based on calling IP address.• QoS network management actively changes

H.323 routing around problems.• Test lab

Page 6: Voice over IP Interconnect Stephen Kingham Project Manager and Consulting Engineer, Voice and Video over IP AARNet and CSIRO Stephen.Kingham@csiro.au Ph

Test Call Scenarios

PABXVoIP

GATEW AY

GATEKEEPERTransla te te lephone num bers to IP

addresses

AARNetInternet with

QoS bandwidth

PSTNCarrier

VoIPGATEW AY

IP TelephoneH.323 Terminal

PABX

In dial exchangelines or CAS

• Test key call scenarios and• PABX/IP Telephone alternate route

under all failure conditions

H.323PROXY

Page 7: Voice over IP Interconnect Stephen Kingham Project Manager and Consulting Engineer, Voice and Video over IP AARNet and CSIRO Stephen.Kingham@csiro.au Ph

“TOLL BYPASS” Business Model

PABX AARNetInternet PABX

Firstchoice

Public SwitchedTelephone Network

Carrier

Page 8: Voice over IP Interconnect Stephen Kingham Project Manager and Consulting Engineer, Voice and Video over IP AARNet and CSIRO Stephen.Kingham@csiro.au Ph

Hop off points for AARNet Members

AARNet

PSTNBrisbane

PSTN

Perth

PSTN

Adelaide

PSTN

Melbourne

PSTN

Canberra

PSTN

Sydney

GatekeeperUSQ

CSIRO

QUT

ACU

UQ

Ade Uni

CSIRO

Flinders

Sydny

CSIRO

ACU

Uni WA

CSIRO

La Trobe

CSIRO

Uni Mel

Ballarat

VUT

Deakin

Swinburne

Canberra

CSIRO

ANU

USQ

CSIRO

QUT

ACU

UQ

Ade Uni

CSIRO

Flinders

Sydny

CSIRO

ACU

Uni WA

CSIRO

La Trobe

CSIRO

Uni Mel

Ballarat

VUT

Deakin

Swinburne

Canberra

CSIRO

ANU

Page 9: Voice over IP Interconnect Stephen Kingham Project Manager and Consulting Engineer, Voice and Video over IP AARNet and CSIRO Stephen.Kingham@csiro.au Ph

AARNet VoIP, Tomorrow Research VoIP interconnects between carriers. VoIP interconnect pilots with research institutions

in US, Korea, Singapore, Czech Republic, Brazil. VoIP interconnect with two Australian Carriers. Implement a smarter Gatekeeper. Get H.323 proxies working in production. Change method of policing QoS. Change method of authorising VoIP calls. Change billing system to be based on bytes

rather than time (both ends pay …). Support IP Telephones. Support VIDEO as well as audio (native as well

conferencing and gateways back to ISDN).

Page 10: Voice over IP Interconnect Stephen Kingham Project Manager and Consulting Engineer, Voice and Video over IP AARNet and CSIRO Stephen.Kingham@csiro.au Ph

Some key lessons

• Resource QoS implementation and support as much as the VoIP.

• Use VoIP to switch call, do not use PABXs.• Reduces faults in private telephone

networks.• VoIP using G.729 is resilient against

packet loss.• Enabling QoS to get over the brief periods

of congestion is needed, even on Gigabit.• Billing model need to change from

traditional telephony to data constructs.

Page 11: Voice over IP Interconnect Stephen Kingham Project Manager and Consulting Engineer, Voice and Video over IP AARNet and CSIRO Stephen.Kingham@csiro.au Ph

Basis of the Charging Model

CALLINGMemberPABX

AARNetANSW ERING

MemberPABX

Rx datacharge 1c/min

Rx datacharge 1c/min

CALLINGMemberPABX

AARNetAARNet transit

VoIP router

Rx datacharge

Rx datacharge

PublicTelephone

Carrier

Local CallCharge

Rx data charge andthe call charge

On-net

Hop-off

See http://voip.aarnet.net.au/AARNet

Page 12: Voice over IP Interconnect Stephen Kingham Project Manager and Consulting Engineer, Voice and Video over IP AARNet and CSIRO Stephen.Kingham@csiro.au Ph

Some key lessons

• Although peak bandwidth per call is 24kbps, in practice it is on average 5kbps (using G.729), do your own maths on the cost!

• Huge changes looming for management of basic telephony. AARNet has started a working group to assist migration from PABX to IP Telephones.

Page 13: Voice over IP Interconnect Stephen Kingham Project Manager and Consulting Engineer, Voice and Video over IP AARNet and CSIRO Stephen.Kingham@csiro.au Ph

VoIPMonitor TOPOLOGY

• Monitor links to each RNO, and• Links to each member.• Shutdown destinations that fail.• http://lattice.aarnet.net.au/VoIPMonitor

TEST

TEST

TEST

TEST RNO

RNO

RNO

Member

Member

Member

Member• Client only tests

local links

Page 14: Voice over IP Interconnect Stephen Kingham Project Manager and Consulting Engineer, Voice and Video over IP AARNet and CSIRO Stephen.Kingham@csiro.au Ph

Some key issues for VoIP interconnect.

• H.323 proxies appear to be the answer for solving these key issues:• Providing access between domains, or

Internet into LAN based IP telephones.• Policing use of QoS.• Authenticating who is making the VoIP call.

• Gateways need to authenticate VoIP calls through an intelligent Gatekeeper or a clearing house sever using OSP.

Page 15: Voice over IP Interconnect Stephen Kingham Project Manager and Consulting Engineer, Voice and Video over IP AARNet and CSIRO Stephen.Kingham@csiro.au Ph

VoIP Carrier Interconnection

VoIP PSTNITU-TSS No 7PSTN PSTNITU-TSS No 7VoIP ITU-TSS No 7 VoIPVoIP Proxy VoIP

•Signalling system number 7 is not appropriate for VoIP

Page 16: Voice over IP Interconnect Stephen Kingham Project Manager and Consulting Engineer, Voice and Video over IP AARNet and CSIRO Stephen.Kingham@csiro.au Ph

Outgoing calls from site

ProxyIP Telephone

Firstchoice

PABX PSTN

Extension

AARNetInternet

Gateway

Interconnection

Page 17: Voice over IP Interconnect Stephen Kingham Project Manager and Consulting Engineer, Voice and Video over IP AARNet and CSIRO Stephen.Kingham@csiro.au Ph

Safety of Life

• Emergency Service providers rely on knowing WHERE someone is, not who. How do we do it????

Page 18: Voice over IP Interconnect Stephen Kingham Project Manager and Consulting Engineer, Voice and Video over IP AARNet and CSIRO Stephen.Kingham@csiro.au Ph

QuestionsContact Details, and Thank you

URL: http://www.aarnet.edu.au/

[email protected] +61 2 6276 6223Mobile +61 419 417 471

[email protected] +61 2 6276 6690