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Voice and Integrated Communications (VICI)
TDD All-Hands MeetingDecember 14, 2005
Ben Teitelbaum
2
Need for New Campus Communications Services
Voice was once revenue-generating for many schools; no longer
Users have adopted consumer services to meet personal / profession needs• Cellular• Consumer IM&P (e.g. AIM, YIM, MSN)• Consumer VoIP (e.g. Skype, FWD)
How can universities develop services to:• Recapture these customers?• Enhance the campus life experience?• Facilitate collaborative research?• Improve productivity?
3
Connectivity for Real-Time Communications
BobAlice
UserCampus /EnterpriseUser Abilene + RegionalsCampus /
EnterpriseHost Host
Network-LayerConnectivity high-performance, end-to-end IP transit
High-performance, end-to-end IP connectivity is necessary, but not sufficient
to connect Alice with Bob
?! !?
4
BobAliceAlice Bob
Today: 3rd Party ASPs Provide the Missing Middleware
UserCampus /EnterpriseUser Abilene + RegionalsCampus /
EnterpriseHost Host
Network-LayerConnectivity
Applications
3rd Party ASPs
Skype
high-performance, end-to-end IP transit
FWD Yahoo! …
?
Communications is Balkanized by competing 3rd parties, who are unable to provide strong authentication, identity management, or rich
presence for their users
?
Bob Bellemail: [email protected]: bob2_bigu.eduFWD: 654321Yahoo!: bobj26
BU
5
Alice BobBobAlice
UserCampus /Enterprise(bigu.edu)
User Abilene + RegionalsCampus /Enterprise
(astate.edu)Host Host
Network-LayerConnectivity
Applications
CampusMiddleware
high-performance, end-to-end IP transit
Identity management, authentication, call routing, and rich presence are best
implemented and scaled by campus / enterprise middleware
ConnectiveMiddleware
ConnectiveMiddleware
BU
ModeratingMiddleware
ModeratingMiddleware
Presence Presence
Campus Connective Middleware
6
VICI Scope
Working Groups• SIP.edu• Presence and Integrated Communications (PIC)• VoIP
I-TECs• Texas A&M I-TEC (focused on VoIP)
NG911• Next-generation IP 911 pilot
RTC-AG• Writing RTC middleware chapter with Deke Kassabian
Voice Service Advisory Council• Investigated potential for Internet2 voice services• Restart?
7
VICI Resources Snapshot1/2
One Program Manager• Ben Teitelbaum, Internet2
Three Volunteer WG Chairs• Dennis Baron, MIT• Walt Magnussen, Texas A&M• Rodger Will, Ford Motor Company
Funding sources• NTIA NG911 grant• Earmarked Pulver.com Internet2 gift• Google Summer of Code Grants (1.5 this past summer)
8
VICI Resources Snapshot2/2
Corporate Engagement• Avaya (discounts, donations, WG participation)
• Cisco (discounts, donations, WG participation)
• Pulver.com (cash gift, WG participation)
• Hewlett-Packard (strong WG participation)
• Wave Three Software (donations, WG participation)
• VoEx (membership, weak WG participation)
9
Connective Middleware: SIP.edu
Dial an email addresses, ring a phone Goals
• Grow SIP connectivityand use
• Increase value proposition for early adopters
• Promote a convergedelectronic identity
Means• “SIP.edu Cookbook”• Vendor Partners
– Cisco– Avaya– Pulver.com
• Community of implementers
INVITE sip:[email protected]
DNSSRV
eduPersonLDAP
Bob's “Phones”
SIP-PBXGateway PBX
bigu.edu
Voice, video, IM, …
INVITE sip:[email protected]
10
SIP.edu Deployment
11
PSTN
Big Problem
How to SIP from a 12-key phone?
IP Desk Phones
Cell Phones
Legacy DeskPhones
12
Internet Subscriber Numbers
4257*260
Like ENUM, but nearly flat hierarchy
TRIP [RFC3219] ITADs• Globally unique• IANA is already set up to allocate them
locallyassigned
ITAD (Internet Telephony Administrative Domain)
13
Take an E.164 number
Convert it to FQDN
Query DNS for NAPTRs
Apply resulting regexs to get list of URIs:
ENUM in a Nutshell
+1-734-913-4257
7.5.2.4.3.1.9.4.3.7.1.e164.arpa.
sip:[email protected]:[email protected]:[email protected]
e164.arpa.
1.e164.arpa.
4.3.7.1e164.arpa. x.x.x.1.e164.arpa.
14
Take an ISN
Convert it to FQDN
Query DNS for NAPTRs
Apply resulting regexs to get list of URIs:
ISN in a Nutshell
4257*260
4257.260.freenum.org.
sip:[email protected]:[email protected]:[email protected]
freenum.org.
260.freenum.org.
15
ISN Status
ITADs Up Today• Internet2 (260)• FWD (262)• Hofstra (264)• State of Oregon (276)
Coming Soon• UCLA (269)• MIT (270)• Stanford (274) • U Alaska (277)• UC Berkeley (278)• FSU (280)• U Manitoba (281)• U Oregon (283)• +24 others
Trial just ramping upISN Cookbook Published
• http://www.internet2.edu/sip.edu/isn/• Recipes for SER and Asterisk