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Launch of online Return to Work resources for cancer patients at the B.C. Cancer Agency Maureen Parkinson, M.Ed. C.C.R.C. Vocational and Rehabilitation Counsellor Feb 2014

Vocational Rehabilitation at B.C. Cancer Agency...B.C. Cancer Agency VR Program History 1994 Start of Vocational Rehabilitation Program (Vancouver Centre) 2004 Vocational Rehabilitation

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Page 1: Vocational Rehabilitation at B.C. Cancer Agency...B.C. Cancer Agency VR Program History 1994 Start of Vocational Rehabilitation Program (Vancouver Centre) 2004 Vocational Rehabilitation

Launch of online

Return to Work resources for cancer patients at the B.C. Cancer Agency

Maureen Parkinson, M.Ed. C.C.R.C. Vocational and Rehabilitation Counsellor

Feb 2014

Page 2: Vocational Rehabilitation at B.C. Cancer Agency...B.C. Cancer Agency VR Program History 1994 Start of Vocational Rehabilitation Program (Vancouver Centre) 2004 Vocational Rehabilitation

Background Vocational Rehabilitation (VR) services provided at BCCA:

Vocational rehabilitation counselling

Career counselling

Vocational assessments (Vancouver Centre)

Information about funding for training

Job search instruction

Clarifying work related insurance benefits

Human Rights education

Referral to rehabilitation programs and services

‘Return to Work’(RTW) seminars

Website resources

Memory Attention and Adaptation Training

Page 3: Vocational Rehabilitation at B.C. Cancer Agency...B.C. Cancer Agency VR Program History 1994 Start of Vocational Rehabilitation Program (Vancouver Centre) 2004 Vocational Rehabilitation

Model Client centered/individualized

Focus on patient identified barriers to returning to work

Strong counselling focus

Resource/consultative approach

Reactive/Proactive model

No or little employer contact Disabilities: Insights from across Fields and around the World Catherine A. Marshall, Elizabeth Kendall, Martha E. Banks, Reva Mariah S. Gover Vol 3: Maureen Parkinson, “Vocational Rehabilitation at a Cancer Agency in Canada: A Pioneer and Model Service When Cancer Results in Disability

Page 4: Vocational Rehabilitation at B.C. Cancer Agency...B.C. Cancer Agency VR Program History 1994 Start of Vocational Rehabilitation Program (Vancouver Centre) 2004 Vocational Rehabilitation

B.C. Cancer Agency VR Program History

1994

Start of Vocational Rehabilitation Program

(Vancouver Centre)

2004

Vocational Rehabilitation Services (Fraser Valley

Cancer Center)

2004

First Vocational Rehabilitation Master

Intern (UBC)

2007

First website article

2010

First Return to Work Seminar

2011

Cancer and Work: A Canadian Perspective:

Position Paper for Canadian Association of Psychosocial Oncology

2011

First Job Search Seminar

2012

Development of Return to Work Manual

2012

Allocated provincial program

(2 days a week exclusive to serve the province)

2013

Development of Cancer and Return to Work:

A Practical Guide (2nd edition)

2013

Introduction of the Memory Attention and

Adaptation Training (MAAT)

Page 5: Vocational Rehabilitation at B.C. Cancer Agency...B.C. Cancer Agency VR Program History 1994 Start of Vocational Rehabilitation Program (Vancouver Centre) 2004 Vocational Rehabilitation

Return to Work Seminars are based on: Clinical research findings

Clinical experience providing vocational rehabilitation in a cancer hospital

Curriculum from ‘Return to Work Coordinator Program’ (National Institute for Disability Management Research)

Page 6: Vocational Rehabilitation at B.C. Cancer Agency...B.C. Cancer Agency VR Program History 1994 Start of Vocational Rehabilitation Program (Vancouver Centre) 2004 Vocational Rehabilitation

Key Messages

Maintain/foster workplace support Inform and obtain clear RTW guidance from physicians

Source assistance for psychological, cognitive, physical challenges

Be aware of types of work accommodation and related rights

Page 7: Vocational Rehabilitation at B.C. Cancer Agency...B.C. Cancer Agency VR Program History 1994 Start of Vocational Rehabilitation Program (Vancouver Centre) 2004 Vocational Rehabilitation

Inclusion Criteria for the Group Planning to return to former place of employment

Had a foreseeable chance of returning to their former job

Would benefit from the content material provided

Group format was suitable for the patient

Page 8: Vocational Rehabilitation at B.C. Cancer Agency...B.C. Cancer Agency VR Program History 1994 Start of Vocational Rehabilitation Program (Vancouver Centre) 2004 Vocational Rehabilitation

Part One : Developing Your Own Rehabilitation Plan

Work Research

Individual and job assessment

Communication with doctors

Sourcing best available rehabilitation resources

Insurance

Page 9: Vocational Rehabilitation at B.C. Cancer Agency...B.C. Cancer Agency VR Program History 1994 Start of Vocational Rehabilitation Program (Vancouver Centre) 2004 Vocational Rehabilitation

Job Analysis Worksheet

first edition second edition pp. 19-19

New and improved version examining the following:

A. Physical Strength

B. Physical Demands (P)

C. Temperaments (T)

D. Psychological & Cognitive Demands (C)

E. Environmental Conditions

B.C. Cancer Agency Job Analysis

Summary Form

Page 10: Vocational Rehabilitation at B.C. Cancer Agency...B.C. Cancer Agency VR Program History 1994 Start of Vocational Rehabilitation Program (Vancouver Centre) 2004 Vocational Rehabilitation

Part Two: Enhancing Work Well-being

Work place stress

Improving work confidence

Boundaries/assertiveness

Changes in priorities

Self care

Page 11: Vocational Rehabilitation at B.C. Cancer Agency...B.C. Cancer Agency VR Program History 1994 Start of Vocational Rehabilitation Program (Vancouver Centre) 2004 Vocational Rehabilitation

Part Three : Improving Workplace Transition

How to cope with graduated return to work

How to create/develop positive relationships at work

Employment human rights

Types of workplace accommodations

Negotiating work accommodations

Disclosure

Page 12: Vocational Rehabilitation at B.C. Cancer Agency...B.C. Cancer Agency VR Program History 1994 Start of Vocational Rehabilitation Program (Vancouver Centre) 2004 Vocational Rehabilitation

Most Important Developing your own rehabilitation plan: communication with

doctors about work concerns

0

3

2

13

17

0 5 10 15 20 25 30 35

Not important

Somewhat not important

Moderately important

Important

One of the 2 or 3 most important topics

Frequency

Page 13: Vocational Rehabilitation at B.C. Cancer Agency...B.C. Cancer Agency VR Program History 1994 Start of Vocational Rehabilitation Program (Vancouver Centre) 2004 Vocational Rehabilitation

Most Important Improving your workplace transition: self care/preparing for work

physical symptoms

2

1

3

7

22

0 5 10 15 20 25 30 35

Not important

Somewhat not important

Moderately important

Important

One of the 2 or 3 most important topics

Frequency

Page 14: Vocational Rehabilitation at B.C. Cancer Agency...B.C. Cancer Agency VR Program History 1994 Start of Vocational Rehabilitation Program (Vancouver Centre) 2004 Vocational Rehabilitation

Most Important Improving your workplace transition: how to plan and cope with a

graduated return to work

0

0

4

11

20

0 5 10 15 20 25 30 35

Not important

Somewhat not important

Moderately important

Important

One of the 2 or 3 most important topics

Frequency

Page 15: Vocational Rehabilitation at B.C. Cancer Agency...B.C. Cancer Agency VR Program History 1994 Start of Vocational Rehabilitation Program (Vancouver Centre) 2004 Vocational Rehabilitation

Most Helpful Topics Developing your own rehabilitation plan: individual and

job assessment/assessing barriers to work

0

1

5

13

16

0 5 10 15 20 25 30 35

Not helpful

Somewhat helpful

Moderately Helpful

Helpful

Very Helpful

Frequency

Page 16: Vocational Rehabilitation at B.C. Cancer Agency...B.C. Cancer Agency VR Program History 1994 Start of Vocational Rehabilitation Program (Vancouver Centre) 2004 Vocational Rehabilitation

Most Helpful Topics Enhancing work well-being: boundaries/assertiveness

0

0

7

8

17

0 5 10 15 20 25 30 35

Not helpful

Somewhat helpful

Moderately Helpful

Helpful

Very Helpful

Frequency

Page 17: Vocational Rehabilitation at B.C. Cancer Agency...B.C. Cancer Agency VR Program History 1994 Start of Vocational Rehabilitation Program (Vancouver Centre) 2004 Vocational Rehabilitation

Most Helpful Topics Enhancing work well-being: work place stress

0

1

7

7

18

0 5 10 15 20 25 30 35

Not helpful

Somewhat helpful

Moderately Helpful

Helpful

Very Helpful

Frequency

Page 18: Vocational Rehabilitation at B.C. Cancer Agency...B.C. Cancer Agency VR Program History 1994 Start of Vocational Rehabilitation Program (Vancouver Centre) 2004 Vocational Rehabilitation

Most Helpful Topics Improving you workplace transition: self care/preparing

for work: physical symptoms

0

1

7

7

18

0 5 10 15 20 25 30 35

Not helpful

Somewhat helpful

Moderately Helpful

Helpful

Very Helpful

Frequency

Page 19: Vocational Rehabilitation at B.C. Cancer Agency...B.C. Cancer Agency VR Program History 1994 Start of Vocational Rehabilitation Program (Vancouver Centre) 2004 Vocational Rehabilitation

Most Helpful Topics Improving your workplace transition: how to plan and

cope with graduated return to work

0

0

5

10

19

0 5 10 15 20 25 30 35

Not helpful

Somewhat helpful

Moderately Helpful

Helpful

Very Helpful

Frequency

Page 20: Vocational Rehabilitation at B.C. Cancer Agency...B.C. Cancer Agency VR Program History 1994 Start of Vocational Rehabilitation Program (Vancouver Centre) 2004 Vocational Rehabilitation

x

First edition

Workbook

Page 21: Vocational Rehabilitation at B.C. Cancer Agency...B.C. Cancer Agency VR Program History 1994 Start of Vocational Rehabilitation Program (Vancouver Centre) 2004 Vocational Rehabilitation

How is the workbook has being used? • Stand-alone resource for cancer patients interested in learning about RTW

• Supplemental resource for group-based return to work (RTW) sessions

• Supplemental resource for individuals who attend vocational rehabilitation counselling

Page 22: Vocational Rehabilitation at B.C. Cancer Agency...B.C. Cancer Agency VR Program History 1994 Start of Vocational Rehabilitation Program (Vancouver Centre) 2004 Vocational Rehabilitation

Workbook Evaluation

• Feasibility of delivering information in a workbook format

• Workbook content evaluation

• Understanding the patient population

• Understanding what patients and professionals think is important and helpful

Page 23: Vocational Rehabilitation at B.C. Cancer Agency...B.C. Cancer Agency VR Program History 1994 Start of Vocational Rehabilitation Program (Vancouver Centre) 2004 Vocational Rehabilitation

Patients: Employment Sector

Page 24: Vocational Rehabilitation at B.C. Cancer Agency...B.C. Cancer Agency VR Program History 1994 Start of Vocational Rehabilitation Program (Vancouver Centre) 2004 Vocational Rehabilitation

Professionals: Occupations

Page 25: Vocational Rehabilitation at B.C. Cancer Agency...B.C. Cancer Agency VR Program History 1994 Start of Vocational Rehabilitation Program (Vancouver Centre) 2004 Vocational Rehabilitation

Developing a Rehabilitation Plan Important Helpful Patient 4.45 4.53 Professional 4.63 4.68

Enhancing Workplace Wellbeing Important Helpful Patient 4.57 4.53 Professional 4.57 4.31

Managing Workplace Transition Important Helpful Patient 4.44 4.45 Professional 4.78 4.66

Results in a scale of 0-5

Page 26: Vocational Rehabilitation at B.C. Cancer Agency...B.C. Cancer Agency VR Program History 1994 Start of Vocational Rehabilitation Program (Vancouver Centre) 2004 Vocational Rehabilitation

Request for ongoing feedback

Tell us what you think!

Page 28: Vocational Rehabilitation at B.C. Cancer Agency...B.C. Cancer Agency VR Program History 1994 Start of Vocational Rehabilitation Program (Vancouver Centre) 2004 Vocational Rehabilitation

Info for Patients www.bccancer.bc.ca > info for patients & public > coping with cancer > practical support > work & school related issues

http://www.bccancer.bc.ca/PPI/copingwithcancer/emotional/Work+Related+Issues.htm

Page 29: Vocational Rehabilitation at B.C. Cancer Agency...B.C. Cancer Agency VR Program History 1994 Start of Vocational Rehabilitation Program (Vancouver Centre) 2004 Vocational Rehabilitation

Info for Professionals www.bccancer.bc.ca > info for health care professional > psychosocial > new psychosocial tools

http://www.bccancer.bc.ca/HPI/psychosocial/New+Psychosocial+Tools.htm

Page 30: Vocational Rehabilitation at B.C. Cancer Agency...B.C. Cancer Agency VR Program History 1994 Start of Vocational Rehabilitation Program (Vancouver Centre) 2004 Vocational Rehabilitation

Next Steps in

2014

Online Course (for Health Professionals)

on Vocational Rehabilitation for Cancer Patients

Return to Work Webinar for the Brain Tumour Foundation

of Canada

Evaluation of 2nd edition of the Return

to Work Booklet

Memory Attention and Adaptation

offered by video link

Page 31: Vocational Rehabilitation at B.C. Cancer Agency...B.C. Cancer Agency VR Program History 1994 Start of Vocational Rehabilitation Program (Vancouver Centre) 2004 Vocational Rehabilitation

Patient Referral Process

Patients living in Vancouver:

Contact Vancouver Cancer Centre Patient and Family Counselling Services

604-877-6000 X 672194 to ask for in person counselling

Tuesday,

Wednesdays

Thursdays

Patients in other parts of the province: Contact the local

Patient and Family Counselling Services Department

to ask for phone session

Mondays

Fridays

Page 32: Vocational Rehabilitation at B.C. Cancer Agency...B.C. Cancer Agency VR Program History 1994 Start of Vocational Rehabilitation Program (Vancouver Centre) 2004 Vocational Rehabilitation

Consultation with Professionals Call Maureen Parkinson at

604-877-6000 ext 672126 or

1-800-663-3333 ext 672126

For Vancouver patients: Tuesday,

Wednesday,

Thursday

For the patient living in other parts of the Province: Mondays

Fridays