VMTurbo Operations Manager for Cloud Service Providers

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THE CLOUD OPPORTUNITY AND CHALLENGES

Cloud computing has transformed the way IT services are delivered, enabling dynamic scaling of infrastructure. Organizations are increasingly looking to service providers for scalable, reliable and cost-efficient cloud services. In turn, you have created multi-tenant data centers to ensure the economies of scale necessary to deliver competitively priced – yet profitable – cloud services, such as virtual hosted services, IaaS, PaaS and SaaS, that meet the service excellence desired by your subscribers. Your top concerns are ensuring customer satisfaction, increasing profitability, and creating service differentiation that protects existing revenue streams and enables aggressive competition for new business. Improving business performance is often the result of making the most efficient use of current infrastructure investments, and optimum investment decisions as the environment scales. Reducing the cost of operational support is another important consideration. Guaranteeing quality of service without manual and time-consuming data gathering, troubleshooting, and “guess and check” problem solving is a start for achieving service excellence and staying ahead of your competition.

THE ONLY SOLUTION CAPABLE OF ASSURING WORKLOAD PERFORMANCE WHILE MAXIMIZING RESOURCE UTILIZATION

In order to control costs, you must be highly responsive to maximize how resources are utilized – but at the same time ensure these resources are not constrained to the point where workload performance is compromised. Solving this problem is complex and requires a unique approach to do it properly in cloud environments. Collecting lots of data, analyzing for anomalies, and generating alerts when something requires attention is a bottom-up approach that doesn’t scale – and is built on the pretext of fixing problems quickly. To do it properly, the control mechanism must understand the environment from the top-down and prescribe the right actions across the system to reduce contention and optimize utilization.

AT A GLANCE

As cloud adoption hits mainstream, cloud service providers have unique requirements in planning, building, managing and maintaining infrastructure services that are scalable to the largest environments. Your model must meet the needs of your target customers, enable you to deliver with the right operational economics and differentiate your service offerings from market leaders and new competitors that arrive on a daily basis. VMTurbo Operations Manager is purpose-built for virtualized and cloud environments. It’s a Demand-Driven Control platform that focuses on assuring that service levels are maintained while maximizing utilization of virtualized infrastructure. How? It continuously analyzes performance characteristics, resource capacity, system constraints, and service level priorities across the virtual environment and intelligently adjusts resource configurations and workload placement to assure performance. VMTurbo focuses on maintaining a state of perpetual health, leveraging its decision-analysis engine to specify and automate actions that avoid resource contention and service degradation. The result: you are better able to assure service levels, accommodate growth, increase margins, and add revenue streams. Operations Manager utilizes the same analytics engine to intelligently plan and deploy new virtual environments as your customer workloads grow or new customers come onboard. Unifying the approach to planning, onboarding and controlling your cloud infrastructure is critical to delivering consistent, predictable cloud services at the lowest possible cost. KEY BENEFITS § Optimize infrastructure investment – making

the most efficient use of storage and compute resources

§ Assure SLAs are met – improving customer retention

§ Grow revenue by enabling differentiated services

§ Increase profitability by lowering support costs

§ Enable agility and responsiveness

“VMTurbo’s intelligent placement of workloads and ability to allocate resources based on application performance and business priorities enables us to provide reliable cloud services to our enterprise customers”

Eli Almog, CTO of Trusted Cloud Hosting Solutions, CSC

   

 

 

VMTurbo Operations Manager for Cloud Service Providers

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This changes the economics of service delivery. VMTurbo enables optimization of data center assets, as well as operational processes associated with supporting service delivery. Freeing your operational staff from dealing with inbound trouble tickets regarding customer quality of service issues, enabling customer self-service via visibility and reports, and eliminating the types of knee-­‐jerk activities that accompany service degradation will improve your organization’s productivity and bottom line. CLOUD-READY AND BUILT TO FIT SERVICE PROVIDER REQUIREMENTS

VMTurbo Operations Manager supports multiple hypervisors and cloud platforms, offering flexibility to meet your preferences and those of your tenants. The solution integrates directly with VMware vSphere and vRealize Automation, OpenStack, Red Hat Enterprise Virtualization, Microsoft Hyper-­‐V, Citrix XenServer, and CloudStack. It intelligently controls resource allocation and workload placement across hypervisors and cloud management platforms – all from a single instance.

VMTurbo Is Built For Cloud Architectures

Operations Manager fully supports your tenancy models and modularity units – often referred to as Virtual Data Centers. These logical compute and storage resources are the core of your service offerings but add complexity and further abstraction to the overall environment. The decision-making criteria for planning, provisioning and operating these cloud environments are incredibly complex. Physical and logical resources must be sized, allocated and placed properly to maintain quality of service while assuring you and your customers are able to maximize the investments made in infrastructure and services.

Our solution collects data related to workload demand, capacity allocation, and technical and business configuration constraints from both the underlying hypervisor and the cloud platform (such as OpenStack or VMware vRA) to derive the necessary actions that maximize performance, improve utilization, and adhere to required policies and limitation that are specific to your environment and those of your customers. VMTurbo Enables Service Differentiation

Operations Manager provides extensive performance data, as well as specific actions that can be taken by your clients to optimize performance and efficiency of the services consumed. This can be offered as part of the service reporting you deliver, or as an optional fee-based service. VMTurbo Integrates With Your Internal Processes Operations Manager offers a rich set of REST APIs for you to streamline your service delivery processes. This includes integration with provisioning applications to automate optimal workload placement during onboarding; creating alerts in event management systems to notify operators and dictate specific actions to address resource constraints or performance degradation; and creating and scheduling change requests in service desk applications. Additionally, by allowing you to rebrand the Operations Manager interface, VMTurbo provides you and your subscribers with a consistent experience.

 

VMTurbo Operations Manager provides a quick view of your environment’s health and recommendations to drive it to an optimal

state.

   

 

 

VMTurbo Operations Manager for Cloud Service Providers

®

 

TECHNOLOGY INNOVATION: THE ECONOMIC SCHEDULING ENGINE

The technology that powers VMTurbo Operations Manager’s intelligent workload management solution is its patented Economic Scheduling Engine. It continually assesses performance and resource contention across the environment and tunes configurations to achieve optimal operating conditions. The market-­‐based approach uses pricing principles and supply and demand models to automate the decision-making process – aligning application workload requirements with available resource capacity. Through powerful data correlation capabilities the technology provides immediate actions to prevent performance and utilization problems that would otherwise be difficult to identify. This gives you the control it needs to meet business objectives and eliminates the reactive, time consuming, and labor intensive firefighting typical with monitoring and alerting solutions. TIME-TO-VALUE

§ Easily downloaded and installed as a virtual instance with console access from any browser § Delivers value in minutes – no new databases to configure, no thresholds to set, no time to learn what is

“normal” in the environment – and provides actionable improvements in 30 minutes or less

SYSTEM REQUIREMENTS

§ Installs as a virtual appliance, that can be accessed from any browser that supports Adobe Flash § 16 GB memory; 4 vCPUs; 80 GB disk storage (80 GB storage + 16 GB swap space to match RAM) § Hypervisors/Management supported: VMware® vCenter versions 3.5, 4, 5.x or 6.x running with ESX(i)

3.x, 4.x, 5.x or 6.x; Citrix® XenServer 5.6, 6.x; Microsoft® Hyper-V version bundled with Windows 2008R2 or 2012R2; and Red Hat® Enterprise Virtualization (RHEV) versions 3.x

LEARN MORE OR TRY IT NOW

§ Download a free trial of Operations Manager for 30 days – at vmturbo.com/download § For more information or to purchase VMTurbo products, call +1 781-373-3540, Email

sales@vmturbo.com visit vmturbo.com, or locate a reseller at vmturbo.com/company/channel-partners

ABOUT VMTURBO

VMTurbo’s Demand-Driven Control platform enables organizations to assure application performance while maximizing infrastructure efficiency by managing their cloud and enterprise virtualization environments.

The VMTurbo platform first launched in August 2010 and since that time more than 40,000 users worldwide have deployed the platform, including JP Morgan Chase, Aetna, Colgate-Palmolive and Salesforce.com. Using VMTurbo, our customers ensure that applications get the resources they need to operate reliably, while utilizing their most valuable infrastructure and human resources most efficiently.