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Exam Results Page 1 of 1 VISTA Scheduling Introduction €=exe Feh 5 13:2?:{1 PST z{}GS ffiliver Bruce MitcheEE III You have successfully completed the VISTA Scheduling Introduction WEB COURSE Credit VA Employee Education System designates this educational activity for 1 contact hour in continuing education Joy W. Hunter EES Chief Learning Officer Print a copy of these results for your records. Close this browser to complete this activity ! http://vaww.sites.hr.va.gov/vistaschedule/newquiz/intro/selftest.htm 2t5/2008

Vista Scheduling Module

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Page 1: Vista Scheduling Module

Exam Results Page 1 of 1

VISTA Scheduling Introduction

€=exe Feh 5 13:2?:{1 PST z{}GS

ffiliver Bruce MitcheEE III

You have successfully completed the VISTAScheduling Introduction WEB COURSE

Credit

VA Employee Education System designates this educational activity for 1 contact hour in continuingeducation

Joy W. HunterEES Chief Learning OfficerPrint a copy of these results for your records. Close this browser to complete this activity !

http://vaww.sites.hr.va.gov/vistaschedule/newquiz/intro/selftest.htm 2t5/2008

Page 2: Vista Scheduling Module

Quiz Results Page 1 of 2

VISTA Scheduling Module A

Tue Feb 5 13:55155 PST 20{}ffi

Oliver Bruce Mitchelil [ru

You have successfully completed the VISTAScheduling Module A WEB COURSE

Credit

VA Employee Education System designates this educational activity for 1 contact hour in continuingeducation

Joy W. HunterEES Chief Learning OfficerYour correct answers are in black and your incorrect answers are in reel_X with the '_X' added. Print acopy of these results for your records. Close this browser to complete this activity !

Email Address = [email protected]

1. The way YOU schedule appts has a direct effect on the patient. = true

2. Registration/enrollment must be processed by the receiving VHA facility as soon asadministratively feasible, but no later than seven (7) calendar days of receipt of a signedapplication from the veteran. = true

3. When a veteran who has been enrolled and is being treated at one VA facility travels to anotherVA facility to seek care, the staff must use the Register Once functionality. = 1pu.

4. When a newly registered or enrolled veteran requests clinical care, scheduling should becompleted when the request is received (same day). If this cannot be accomplished, theenrollment/registration staff will immediately (same day request received) enter the patient'sname on the EWL for the clinic and preferred location requested indicating "newly enrolled ornewly registered patient pending scheduling" in the comment section of the EWL. = true

5. Patient preferences are the cornerstone of appt requests. Staff should make every attempt toidentify and accommodate these preferences. = true

http ://vaww. sites.lm.va. gov/vistaschedule/new quizl quizl /exam.htm 2t5/2008

Page 3: Vista Scheduling Module

Quiz Results Page 2 of 2

6. Once enrolled, veterans should be re-enrolled each time they visit a new VA facility. = treee--X

7. Dental service staff are required to use the VistA Scheduling options for scheduling dentalappointments (unless being scheduled through the surgery package for a procedure to be done inthe OR) or place patients on the EWL when unable to schedule SC patient entitled to priorityaccess within 0 - 30 days of desired date or all others within 0 -120 days of desired date. = true

8. Provider requests routine consult for patient to Ortho clinic. Patient is NSC. What actions arerequired?= Any of the above.

9. Requesting doctor puts in consult for patient to be seen in eye clinic. Patient is less than 507o SCfor decreased vision. What a"ctions are required?= Any of the above.

10. How many days from the desired date can the appt be, before patient who is 307o SC andneeds to be seen for SC condition would need to be placed on the EWL?= 30 days

11. Requesting doctor puts in consult for patient to be seen in Audiology. Patient l$OVo SC forSpinal Cord Injury. What actions are required?= Any of the above.

12. Does information regarding no-shows or cancellations need to be documented?= Yes

13. A consult is requested by the provider for NSC Patient. Within 7 days the following actionmust occur:= If you do not complete or canceUdeny the consult within those 7 calendar days, & are unable toschedule to be seen within 0-120 days of the desired date, place the patient on the Electronic WaitList.

14. When a patient is unable'to receive an appointment in response to a consult request, withintime frames specified in VHA Dir 2006-055, it impacts _.= "B"he Fatien["_x

15. Does the requesting provider need to be alerted when a patient no-shows for an appointmentscheduled in response to a consult?= Yes

TOTAL CORRECT = 13 out of 15

http://vaww. sites. lm.va. gov/vistaschedule/new qurzJ qurzl lexam.htm 2/5/2008

Page 4: Vista Scheduling Module

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