Visionary Ideas

Exceptional Services

Strong Communities

Solid Resources

1975 - 2012 Celebrating 37 Years of Recovery-Focused Service and Strategic Growth

Board of Directors Chairperson

William T. Emmet

Project Director

Magna Systems, Inc.

Largo, MD

President

Joseph F. Dziobek, CEO

Fellowship Health Resources

Lincoln, RI

Secretary

Amy E. Guldhauge, CPA

Assistant Treasurer

Starkweather and Shepley

East Providence, RI

Robert Beagle

Wakefield, RI

Neal Brown, MPA

Rockville, MD

Michela Coffaro, Psy.D, ACSW

Consultant

Milton, DE

John Andrew (Andy) English

Nova Capital Partners, LLC

Raleigh, NC

Renata J. Henry, M.Ed.

Consultant

Newark, DE

Scott Kilcollins

Consultant

Kenduskeag, ME

Pierre L. La Perriere

VP, Corp. Dir. of HR

Gilbane Building Co.

Providence, RI

Jeff McLoud

Mental Health

Consumer Advocate

Kinston, NC

Jennifer Meade, MSW

Assistant Professor

School of Social Work

Rhode Island College

Providence, RI

Colin Murphy, RN, MBA

Consultant

Providence, RI

David Nikitas

Account Executive

Sprint Certified

Business Dealership

PhoneDepot, Inc.

Beverly, MA

Lynn Pike Hartman

Vice President - Programs

Phoenixville Community

Health Foundation

Phoenixville, PA

Alan Wichlei

Vice President and Director

Isaacson, Miller

Boston, MA

�Delaware l ŸMaine l ŸMassachusetts l ŸNorth Carolina l ŸPennsylvania l ŸRhode Island l ŸVirginia

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FHR (Fellowship Health Resources) concluded its thirty-seventh fiscal year on June 30, 2012,

and I am pleased to report it was a year of progress and opportunity for our staff and the

individuals we serve.

Having previously defined our clinical approach in our PRISMMODEL® for the Effective

Treatment of Serious and Persistent Mental Illness, we recognized the value of enhancing our

philosophical framework with concrete and meaningful initiatives designed to promote

individual recovery and overall well-being. We appreciate and address what really matters to

each individual; that is, how they have personally benefited from the programs and services

offered by our agency. This vision has emboldened FHR to shift its clinical focus toward those

emerging and proven evidence-based practices that have the most impact on an individual’s

recovery from mental and physical illnesses and improvement in quality of life. One particular area of advancement was the growth and development of Studio 35. Studio 35

is FHR’s diverse healing arts recovery program, empowering those involved to find hope, value, and acceptance through all

forms of Creative Expression. Its therapeutic approach brings together the clinician, artist, and person with lived

experience, to work with the consumer toward self-identified life goals. FHR hosted its first annual Studio 35 Summit in

downtown Providence, RI, in late May. The Summit brought together Studio 35 “champions” in each of our nine regions.

The group shared individual talents and experiences, while developing an action plan for the coming fiscal year. Additionally, we established the Department of Health and Wellness and appointed a Clinical Director to oversee its

development, operation, and implementation of Best Practices. Within the Department of Health and Wellness, we

launched the Office of Peer Recovery Services, whose director oversees peer programming agency-wide.

Throughout the following pages, you’ll read of our exceptional services and of lives transformed. You’ll learn of our strong

connections to the communities we serve in each of our seven states. You’ll share our excitement as we put our visionary

ideas into practice. And lastly, you’ll see the vital role played by our funders and donors in the delivery of our mission. I

remain grateful for the privilege of witnessing recovery first-hand over the past thirty-seven years and look forward to

building on what we know, what we’ve seen, what we’ve done in the coming year.

A Message from Joe Dziobek, President and CEO

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Visionary ideas

"Studio 35 started as a thought, perhaps a vision. It grew into a movement that was fueled by the creative genius of

FHR's program members and staff. From there, it became a pathway to wellness, self-discovery, and recovery."

Joe Dziobek, FHR President/CEO

Studio 35 Founder

FHR’s diverse healing arts and music recovery program designed to enrich the

lives of the individuals we serve, our staff, and members of the community.

Provides individuals recovering from mental illness and addictive

disorders a valuable adjunct to traditional therapy.

Recognizes each individual’s aptitude for creative expression.

Provides instruction and guidance to participants in art, music, dance,

drama, writing, horticulture, and more.

Awakens an individual’s unique creative talents.

Taps into an individual’s core capacity for self-expression and resulting

self-confidence.

Provides the participant with a solid foundation for a successful

recovery journey.

The Mission of Studio 35 is to nurture and empower ALL involved to find hope, value, and acceptance through ALL forms of

creative expression. We believe in providing a nonjudgmental foundation in order to inspire individual self-expression and to

promote a healing journey through the creative arts.

Participants from FHR’s seven states gather at the Studio 35 Summit, May

2012, to define goals and develop action plans.

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Visionary ideas Cont.

DECREASED HOSPITALIZATIONS:

With the PRISMMODEL® and other FHR 2012

Accomplished Initiatives, FHR medical and

psychiatric hospitalization rates decreased,

allowing individuals served consistency in

community tenure.

June 2012 Total Census- 4,390

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FHR Percent Psych Hospitalization Rate FHR Percent Medical Hospitalization Rate

Exceptional Services

Opening of A.C.E. Peer Support Center in Seaford, Delaware.

The A.C.E. Peer Center

Promotes Acceptance

Cultivates Change and

Instills Empowerment

in people who are living with a mental illness and/or

substance abuse diagnosis. In addition, A.C.E. offers members a place to socialize, engage

in therapeutic groups, find resources, and explore training opportunities.

The Center, which also includes a supported transitional housing component, is adjacent to

a graffiti-covered bridge. The bridge inspired members to begin brainstorming ideas for cleaning up the site. Deter-

mined to beautify the area, FHR enlisted the help of local artist John Donato, who created a basic design for a mural

to decorate the bridge’s underpass. Members of FHR and individuals throughout the community added their artistic

touches to the project, now known as the “Mural of Hope” under the Stein High-

way Bridge.

FHR enhanced existing services and expanded into new areas:

Therapeutic Respite - The 30-day Program (TRP) promotes choices and

empowers individualized decision-making, while helping individuals with mental

illness restore community-based living after some type of life disruption. FHR

operates a Therapeutic Respite Program in MA.

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Exceptional Services Cont.

Children and Youth - Provides a comprehensive continuum of

treatment services for children, youth, and their families in the least

restrictive manner, using a community-based service approach. FHR

operates this service in DE.

Outpatient Services -

FHR’s licensed professionals

conduct individual assessments

and develop person-centered

treatment plans for consumers based on individual needs. Individuals are

seen by a psychiatrist, or a psychiatric nurse practitioner, for medication

management. Individual and group therapy is available. Substance Abuse

Day Programs offer consumers a staff-supported, therapeutic environment

where specialists provide substance abuse rehabilitation and facilitate ongoing addiction recovery. Our organization

provides these services in DE, NC, PA, and RI.

Forensic - The Community Intervention Center provides services to high-

risk and high-need offenders who are currently on probation. Programming

includes a Cognitive Behavioral Intervention Program, Substance Abuse

Outpatient Services, Human Resource Development, and Vocational Training.

FHR provides these services in NC.

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Exceptional Services Cont.

FHR Performance Indicators and Measurable Outcomes

ACHIEVED 90% PERFORMANCE ON INTERNAL PROGRAM REVIEWS FHR demonstrates excellence in timely and complete clinical assessment and treatment planning, medication safety, and environmental safety for each individual, with each region achieving improved audit results during Fiscal Year 2012.

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Strong Communities

Mural of Hope, Stein

Highway Bridge, DE

Studio 35 Concerts

with musician,

Johnny Neel (seated),

RI and DE

Stepping Stone

Community Garden,

ME

AHA Night,

Community Art and

Music events, MA, PA

Community Gardens,

NC, VA

ŸDelaware l ŸMaine l ŸMassachusetts l ŸNorth Carolina l ŸPennsylvania l ŸRhode Island l ŸVirginia

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Solid Resources

Our Donors are one of our Most Important Resources

Our sincere appreciation to the following donors whose generosity has helped to support FHR’s mission throughout fiscal

year 2012. This list reflects the time period of July 1, 2011 - June 30, 2012.

James Ackerman

Maryann D. Allard

Marion F. Avarista

Mr. & Mrs. Mr. J. Balboni

Edward Banning

Dr. Ellen L. Bassuk

Robert Beagle

Dr. Louis J. Beccaria

Therese D. Bernier

Mr. & Mrs. Dennis Beutler

Dr. Joseph J. Bevilacqua

Mr. & Mrs. R. Blanchette

Dr. & Mrs. William Braden

Mr. & Mrs. B. Brayton

Ann Brigida

Neal B. Brown

Mr. & Mrs. Patrick Buckley

June S. Burgeson

Barbara L. Campanella

Mr. & Mrs. Joseph F. Carr

Margaret A. Carroll

Beverly A. Castelli

James A. Clarke

Arthur Clendaniel

Michela Coffaro

Norma J. Conley

Mr. & Mrs. Bob Corvese

Brenda Cotnoir

Sean T. Cottrell

Jeffrey Crawford

Mr. & Mrs. Todd Crkvenac

Michele Cwiertny

Lynn DeLucia

Dr. Lucyna Dolliver

Maryann B. Donahue

Ken Donovan

Stephen M. Duggan

Mr. & Mrs. Timothy G. Dyas

Joseph F. Dziobek

Edie Eidson

William T. Emmet

Kimberly Ewart

Thomas Fahey

Salvatore A. Ferraioli

Sandra Fitzgerald-Angello

Mr. & Mrs. M. Fitzpatrick

Laura Fitzpatrick

Mr. & Mrs. Douglas Friend

Heather Gendron

Priscilla J. Gleason

Dr. Michael M. Gooding

Mr. & Mrs. B. Graziano

Geoffrey M. Green

Rick Gregg

Kristen M. Guilfoyle

Amy E. Guldhauge

Robert Hankin

Lynn Pike Hartman

Lillian Henriksen

Dr. Peter A. Hollmann

Mariann Horan-Dorsey

Mr. & Mrs. Patrick Hunt

Robert Iacobucci

Mr. & Mrs. W. Jennings

Corey Johnson

Joanne S. Jones

Priscilla Anne Jones

Richard V. Jost

Jaqueline Kelley

Mr. & Mrs. George Kelley

Mary Louise Kennedy

Susan Kociszewski

Mr. & Mrs. P. La Perriere

Roy LaCroix

Karen A. LeBlanc

Won Lee

Valerie Lightholder

Ingela Lindberg

Mr. & Mrs. Mark Linz

Maria Lopes

Chris Lundell

Cheryl A. Lynch

Dr. Leonard A. Mannarelli

Ellen Mayhew

Gerry McDowell

Mr. & Mrs. Tim M. McGinn

Jeffrey P. McLoud

William A. Medeiros

Kimberly B. Mello

Everett Mello

Burley R. Melton

Ryan H. Meyer

John Midura

Michael V. Milito

Thomas M. Morgan

Colin Murphy

Mary Nelson

Dr. Jayashree Nimmagadda

Mr. & Mrs. Ted Nirenberg

Shirley Nirenberg

Edmund S. Pado

Angelo Pagnotti

Susana C. Palacios

Lisa Peck

Carol A. Pelletier

Donna J. Pilkington

Hazel B. Poole

Greg Porter

Stephanie Romano

Sister Mary Assumpta Rufo

Jeff Rutko

Mr. & Mrs. Ken Ryan

Susan G. Sartini

Diana V. Schotte

Martha Schweitzer

Mr. & Mrs. John Scott

George Shaker

Eric Skjeveland

Edward Sliney

Stacy Smith

Meagan M. Sojka

Dina Stamm

Mr. & Mrs. D. Strycharz

Judith A. Taton

Eleanor Terrell

Karen Trudeau

Jacqueline Unsworth

Richard P. Vohnoutka

Jeff White

Mr. Alan Wichlei

Mr. & Mrs. Christian O.

Wieden

Janice A. Wilcox

Barbara Wilk

Pamela W. Wilson

Janet R. Wittorff

Adrianne Wonnacott

Randy Wothers

“We make a living

by what we get,

we make a life by

what we give.”

Sir Winston Churchill

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Solid Resources Cont.

FHR’s Website: www.fellowshiphr.org

An Interactive and Informative Staff,

Consumer and Community Resource.

FHR designed this multi-purpose site to:

EDUCATE funding sources, consumers, families, staff,

other providers, FHR affiliates, and community stake-

holders.

ASSIST individuals and families confronting a mental

health disorder.

BRAND FHR as a critical source for information on men-

tal health.

ADVOCATE for our population, increase awareness, de-

crease stigma, and enhance funding.

“Keep in Mind” - Each episode in the series informs viewers

about timely matters in the behavioral healthcare industry,

including recent trends, news, and events for you to keep in

mind. Pictured left to right are: Craig Stenning, Director RI

Dept. of Behavioral Healthcare, Developmental Disabilities,

and Hospitals, Joe Dziobek, FHR President and CEO, Mike

Ratté, Director of Corporate Media.

FHR's Story of Recovery

Chosen for National Telly Award

March 29, 2012 - The Silver Telly Council selected Ron’s

Story of Recovery, for an award in the Motivational

Category. Ron’s story captures the spirit of FHR’s

mission. Ron, pictured at right, is a talented musician

who overcame serious challenges on his road to recovery.

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Solid Resources Cont.

The “Living With…” Series informs viewers about the diagnosis, treatment, and

recovery of each person "living with" a different mental health diagnosis. FHR

designed the series to educate and inspire viewers to better understand the nature

of serious and persistent mental illnesses.

“Our goal is to eliminate the stigma and discrimination that undermine the self-

worth and impede the recovery of persons with psychiatric disabilities.”

Robert Rousseau

FHR Corporate Director of Peer Recovery Services

Each episode of the series features an FHR person served, clinician, and another person involved in the

recovery process. View the series on the FHR website at www.fellowshiphr.org.

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FHR’s Department of Health and Wellness

Solid Resources Cont.

FHR strongly believes not only in the importance of supporting

individuals in staying out of the hospital, but also improving their

quality of life. We strive to create a safe, yet empowering, environment

that cultivates hope. The Department of Health and Wellness (DHW)

assures that every consumer is treated as a whole person and has the

appropriate therapies available to them to maintain their wellness and

enhance their recovery. The DHW insures the use of evidence-based

practices, while integrating the healing arts, as well as health and

wellness.

Trauma-Informed Practice is a current initiative of the DHW and FHR’s

educational division, the David L. Taton Learning Institute (TLI). As a

trauma-informed organization, FHR institutes a culture of change, which

educates and trains its employees in trauma-informed care, and ensures

the integrity of the philosophy throughout day-to-day practices.

FHR recognizes the importance of training all staff, as the therapeutic

rapport begins at the individual’s first contact with FHR. FHR supports

this philosophy of engagement and defines it in its therapeutic approach -

the PRISMMODEL for the Effective Treatment of Serious and Persistent

Mental Illness.

PRISMMODEL: PERSON-CENTERED l RESPECTFUL l INDIVIDUALIZED l STRENGTHS-BASED l MISSION-DRIVEN

TLI

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Solid Resources Cont.

The past decade of behavioral health services has witnessed the birth of a new health service

occupation termed, the peer worker. FHR has welcomed the participation of peer workers

within its regions. FHR’s Office of Peer Recovery Services enriches FHR’s excellent clinical

services through the provision of peer-delivered, recovery-focused programs supported by

evidence-based and emerging best practices. Working together, FHR’s full service team

maximizes the potential for all persons to live successfully within the community.

Pictured at left, at the Massachusetts Department of Mental Health Metro Southeast

Legislative Breakfast, is FHR’s Corporate Director of Peer Recovery Services, Robert

Rousseau. The Department honored Bob for his leadership on the Department’s Whole

Health and Resiliency Steering Committee.

Fiscal Year 2012 was a challenging year for FHR (Fellowship Health Resources). FHR ended Fiscal Year 2012 with a

total operating revenue of $33,191,252 and a total operating expense of $33,866,373. Revenues were up over $1.2

million from Fiscal Year 2011; however, unanticipated expenses and payment changes from our revenue sources

resulted in an operating loss in Fiscal Year 2012 for FHR. The majority of FHR’s unanticipated expenses represent

one-time costs for Fiscal Year 2012.

FHR has developed a break-even budget for Fiscal Year 2013. A new financial strategy and monitoring structure in

Fiscal Year 2013 will assure the continuation of program innovations such as Studio 35 and the Office of Peer

Recovery Services. In addition, we will enhance our investments in staff training, recruitment, and retention through

our educational division - TLI.

FHR’s Office of Peer Recovery Services

Finance

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Solid Resources Cont.

Developed by Fellowship Health Resources in 2005, our clinical approach- the

PRISMMODEL for the Effective Treatment of Serious and Persistent Mental Illness,

strengthens the guiding service values that support our organization’s primary mission.

We align the core values of the Model - Person-Centeredness, Respect, Individualized

Treatment, Strengths-Based, and Mission-Driven, with treatment methods to build and

sustain an organizational understanding of the approach that best facilitates successful

recovery of the individual and full assimilation into society.

In addition, we started this year with the utilization of key clinical outcome measures

specifically formulated to demonstrate and compare clinical outcomes within agency

programs.

PRISMmodel®

FHR bases its tool for agency-wide satisfaction

measurement on input direct from a consumer

focus group. They identified five key aspects of

satisfaction as having the most relevance and

importance for 2012:

Availability of groups

Medication Schedules

Consumer-decision treatment goals

Staff treatment with dignity and respect

Staff belief in consumer growth and recovery

Consumer Satisfaction

25 Blackstone Valley Place, Suite 300

Lincoln, RI 02865-1163

(401) 333-3980 Fax (401) 333-3984

www.fellowshiphr.org