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STORY TITLE
IBM Research
© 2010 IBM Corporation 1
Virtual Worlds and the Human Experience
Grady Booch
IBM Fellow and Free Radical
STORY TITLE
IBM Research
© 2010 IBM Corporation 2
A Way Of Looking At The World
● Observation
● Feelings
● Needs
● Requests
http://www.cnvc.org
STORY TITLE
IBM Research
© 2010 IBM Corporation 3
Cognitive Surplus
● Human imagination is not a scarce resource
● We have a cognitive surplus
● Wikipedia ~ 100 million thought hours
● TV watching in US ~ 200 billion thought hours
STORY TITLE
IBM Research
© 2010 IBM Corporation 4
The Coming Sea Change
http://en.oreilly.com/et2008/public/schedule/detail/1597
STORY TITLE
IBM Research
© 2010 IBM Corporation 5
There Are New (and Unexpected) Uses of Media
● The media is our palette (DJ Spooky aka that Subliminal Kid)
● The consumer is the creator, thus forming a read/write culture (Lawrence Lessig)
STORY TITLE
IBM Research
© 2010 IBM Corporation 6
And It’s Not All Just About Entertainment
STORY TITLE
IBM Research
© 2010 IBM Corporation 7
Business as a Human Activity
● Strong vision plus fundamentals in execution
● Fundamentals in execution
Predictability
Repeatability
Tangible artifacts
Measurable results
Stable intermediate forms
Continuous evolution
Continuous refactoring
STORY TITLE
IBM Research
© 2010 IBM Corporation 8
Points of Friction
● Cost of start up and on-going working space organization
● Inefficient work product collaboration
● Maintaining effective group communication, including knowledge and experience, project status, and project memory
● Time starvation across multiple tasks
● Stakeholder negotiation
● Stuff that doesn’t work
● High semantic density artifacts
STORY TITLE
IBM Research
© 2010 IBM Corporation 9
CDE Pain and Purpose
● A CDE attends to the issues of geographically and temporally distributed
collaboration.
● The purpose of a CDE is to create a frictionless surface for development by
eliminating or automating many of the daily, non-creative activities of the
individual and the team and by providing mechanisms that encourage
creative, healthy, and high-bandwidth modes of communication among a
project’s stakeholders
STORY TITLE
IBM Research
© 2010 IBM Corporation 10
The Collaborative Development Environment (CDE)
● A CDE is a virtual place where the stakeholders of a project - even if separated by time or space - can meet, share, brainstorm, discuss, reason about, negotiate, record, and generally labor together to carry out some task.
● CDEs have emerged in a number of disciplines to address the social and technical problems involving distributed teams whose members must collaborate to solve some problem.
● Collaboration has always been an essential part of the fabric of the Internet
Instant messaging
Chat rooms
Discussion groups
Wikis
Social networks
STORY TITLE
IBM Research
© 2010 IBM Corporation 11
Infrastructure
● Social networks
The watercooler/trust problem
● Blogs
Information sites
● Mailing lists
Small groups with a common purpose
● Message boards
Asking and answering questions
● Chat rooms
Scheduled events/real time discussion/backchannel communication
● Whiteboards
Brainstorming/communicating/discussing
● Net meetings
Point to point discussions
● Portals
Communities of practice
● Wikis
Message boards on steroids
● Video conferencing
Point to point discussions
STORY TITLE
IBM Research
© 2010 IBM Corporation 12
Jazz: From XDE to CDE
Eclipse Way
STORY TITLE
IBM Research
© 2010 IBM Corporation 13
Collaboration in Other Domains
GeheryTechnologies, Digital Project Designer
STORY TITLE
IBM Research
© 2010 IBM Corporation 14
Avatars
● From the Sanskrit word meaning “incarnation”
● In computing, a computer user’s representation of himself/herself or alter ego
● In computing history
Ultima IV
William Gibson
Neal Stephenson
In games
In IM
In blogs
In AI
In games
In virtual worlds
http://en.wikipedia.org/wiki/Avatar_(computing)
STORY TITLE
IBM Research
© 2010 IBM Corporation 15
15
Sametime 3D
Business Value:
Supports enhanced collaboration activities
using virtual worlds, integrated with
Lotus Sametime 8.01(or later)
Business Venues:
● Boardroom
● Collaboration space
● Theater
Platform features:
● Reusable meeting spaces
● In-world tools to support virtual meeting
activities
● Optional spatial voiceAccess control,
integration with Domino User directory
or Enterprise LDAP
● Web Portal with User and Administrator
roles
STORY TITLE
IBM Research
© 2010 IBM Corporation 16
Business Needs Driving Virtual Space Events
● The business case
No travel
No physical meeting room
No hotel services
Small carbon footprint
● Examples
IBM Research global kickoff
GBS kickoff
Tech talk
BizTech showcase
Software Quality Group
Internal training/education
Academy of Technology
STORY TITLE
IBM Research
© 2010 IBM Corporation 17
The Human Experience
● Organized labor
● Shared stories
● Tribal memory
● Rituals
● Trust
● Serendipitous connections