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Creating Care Connected Communities Virtual Update Meeting June 20, 2018 1:30 – 2:00 pm The presentation will begin shortly. All participants are in listen only mode, please use the Webex chat feature to send in questions or comments. If you are having trouble connecting to the audio portion of the webinar, go to the Quick Start page for the phone number and access code/meeting number. Contact us at [email protected].

Virtual Update Meeting...Virtual Update Meeting June 20, 2018 1:30 –2:00 pm The presentation will begin shortly. All participants are in listen only mode, please use the Webex chat

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Page 1: Virtual Update Meeting...Virtual Update Meeting June 20, 2018 1:30 –2:00 pm The presentation will begin shortly. All participants are in listen only mode, please use the Webex chat

Creating Care Connected Communities

Virtual Update MeetingJune 20, 2018

1:30 – 2:00 pm

The presentation will begin shortly. All participants are in listen only mode, please use the Webex chat feature to send in questions or comments.

If you are having trouble connecting to the audio portion of the webinar, go to the Quick Start page for the phone number and access code/meeting number.

Contact us at [email protected].

Page 2: Virtual Update Meeting...Virtual Update Meeting June 20, 2018 1:30 –2:00 pm The presentation will begin shortly. All participants are in listen only mode, please use the Webex chat

6/20/2018 | 2

Creating Care Connected CommunitiesVirtual Update Meeting

June 20, 2018

Have a question?

Page 3: Virtual Update Meeting...Virtual Update Meeting June 20, 2018 1:30 –2:00 pm The presentation will begin shortly. All participants are in listen only mode, please use the Webex chat

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Creating Care Connected CommunitiesVirtual Update Meeting

June 20, 2018

Mary Graham Emmalilly Hoxsie

Presenters

Page 4: Virtual Update Meeting...Virtual Update Meeting June 20, 2018 1:30 –2:00 pm The presentation will begin shortly. All participants are in listen only mode, please use the Webex chat

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Creating Care Connected CommunitiesVirtual Update Meeting

June 20, 2018

Agenda

• Welcome & Introductions

• Referral Application Upgrade

• WebDirect Upgrade

• General Updates

Page 5: Virtual Update Meeting...Virtual Update Meeting June 20, 2018 1:30 –2:00 pm The presentation will begin shortly. All participants are in listen only mode, please use the Webex chat

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Creating Care Connected CommunitiesVirtual Update Meeting

June 20, 2018

Bridge Referral Application

Page 6: Virtual Update Meeting...Virtual Update Meeting June 20, 2018 1:30 –2:00 pm The presentation will begin shortly. All participants are in listen only mode, please use the Webex chat

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Creating Care Connected CommunitiesVirtual Update Meeting

June 20, 2018

Enhancements

• Web Based

• Referral data no longer stored locally

• Mac compatible

• Updated user interface

• Urgent flag

• Save draft Referrals

• Create a personal “watch list”

• Preview Questionnaire

• Single user can access multiple sites

Page 7: Virtual Update Meeting...Virtual Update Meeting June 20, 2018 1:30 –2:00 pm The presentation will begin shortly. All participants are in listen only mode, please use the Webex chat

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Creating Care Connected CommunitiesVirtual Update Meeting

June 20, 2018

Future Optional Features

• Comprehensive Reporting

• An EMR Sensor

• Incorporate the EMR’s CCD into the Referral

• Identify Providers in your Network

Page 8: Virtual Update Meeting...Virtual Update Meeting June 20, 2018 1:30 –2:00 pm The presentation will begin shortly. All participants are in listen only mode, please use the Webex chat

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Creating Care Connected CommunitiesVirtual Update Meeting

June 20, 2018

Modern Interface

Page 9: Virtual Update Meeting...Virtual Update Meeting June 20, 2018 1:30 –2:00 pm The presentation will begin shortly. All participants are in listen only mode, please use the Webex chat

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Creating Care Connected CommunitiesVirtual Update Meeting

June 20, 2018

Bridge Referral Application

Page 10: Virtual Update Meeting...Virtual Update Meeting June 20, 2018 1:30 –2:00 pm The presentation will begin shortly. All participants are in listen only mode, please use the Webex chat

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Creating Care Connected CommunitiesVirtual Update Meeting

June 20, 2018

Bridge Referral Application

Page 11: Virtual Update Meeting...Virtual Update Meeting June 20, 2018 1:30 –2:00 pm The presentation will begin shortly. All participants are in listen only mode, please use the Webex chat

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Creating Care Connected CommunitiesVirtual Update Meeting

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Bridge Referral Application

Page 12: Virtual Update Meeting...Virtual Update Meeting June 20, 2018 1:30 –2:00 pm The presentation will begin shortly. All participants are in listen only mode, please use the Webex chat

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Creating Care Connected CommunitiesVirtual Update Meeting

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Bridge Referral Application

Page 13: Virtual Update Meeting...Virtual Update Meeting June 20, 2018 1:30 –2:00 pm The presentation will begin shortly. All participants are in listen only mode, please use the Webex chat

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Creating Care Connected CommunitiesVirtual Update Meeting

June 20, 2018

Upgrade Timeline

• Administrator Training

• Installation

• Preview Mode Admin Actions

• User Training

• User Training!!

• User Training!!!

• Referral Migration

• Go-Live

Page 14: Virtual Update Meeting...Virtual Update Meeting June 20, 2018 1:30 –2:00 pm The presentation will begin shortly. All participants are in listen only mode, please use the Webex chat

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Creating Care Connected CommunitiesVirtual Update Meeting

June 20, 2018

2017 Statistics

• Referrals use increased in 2017

• Referrals in 2017• 226,250

• Referrals in 2016• 182,986

Page 15: Virtual Update Meeting...Virtual Update Meeting June 20, 2018 1:30 –2:00 pm The presentation will begin shortly. All participants are in listen only mode, please use the Webex chat

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Genesee CountyCommunity Health Innovation

Region (CHIR)

MAKING AN IMPACT

Page 16: Virtual Update Meeting...Virtual Update Meeting June 20, 2018 1:30 –2:00 pm The presentation will begin shortly. All participants are in listen only mode, please use the Webex chat

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TRACKING + REPORTINGTrack and monitor service referrals and utilization

104

8

13

105

13

31

13

10

0 20 40 60 80 100 120

Akpinar Children's Clinic

Farhan Khan

Fenton Medical Center

Flushing Road Internal Medicine & Pediatrics

McLaren Flint - Davison Community Health Center

Michigan Health Specialists

Mott Children's Health Center

Wendy Lawton

TOTAL NUMBER OF REFERRALS SENT BY PCP'S TO GENESEE SIM CCL HUB

Represents referrals made from Nov. 2017 – Apr. 2018

Page 17: Virtual Update Meeting...Virtual Update Meeting June 20, 2018 1:30 –2:00 pm The presentation will begin shortly. All participants are in listen only mode, please use the Webex chat

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Creating Care Connected CommunitiesVirtual Update Meeting

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6

1

21

1

5

4

1

0 5 10 15 20 25

CHILD CARE NETWORK

CROSSOVER DOWNTOWN OUTREACH MINISTRIES

GCCARD

MY BROTHERS KEEPER

SALVATION ARMY

SHELTER OF FLINT

VALLEY AREA AGENCY ON AGING

Average # of Days taken to Accept a Referral by Community Orgs.

Represents referrals made from Nov. 2017 – Apr. 2018

Page 18: Virtual Update Meeting...Virtual Update Meeting June 20, 2018 1:30 –2:00 pm The presentation will begin shortly. All participants are in listen only mode, please use the Webex chat

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Joining the network

• Are you located in Genesee County?

• Contact your GLHC Implementation Consultant

Page 19: Virtual Update Meeting...Virtual Update Meeting June 20, 2018 1:30 –2:00 pm The presentation will begin shortly. All participants are in listen only mode, please use the Webex chat

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Creating Care Connected CommunitiesVirtual Update Meeting

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WebDirect Updates

Page 20: Virtual Update Meeting...Virtual Update Meeting June 20, 2018 1:30 –2:00 pm The presentation will begin shortly. All participants are in listen only mode, please use the Webex chat

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What is Direct Messaging?

• Also Known As …

• Direct Address

• Direct Messaging

• Direct TRUST

• Interaction with your EMR

• How it is used

• Send CCD from provider to provider

Page 21: Virtual Update Meeting...Virtual Update Meeting June 20, 2018 1:30 –2:00 pm The presentation will begin shortly. All participants are in listen only mode, please use the Webex chat

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Command Center Direct

Page 22: Virtual Update Meeting...Virtual Update Meeting June 20, 2018 1:30 –2:00 pm The presentation will begin shortly. All participants are in listen only mode, please use the Webex chat

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WebDirect

Folders

Actions

Message List

Attachments

Message Details

Page 23: Virtual Update Meeting...Virtual Update Meeting June 20, 2018 1:30 –2:00 pm The presentation will begin shortly. All participants are in listen only mode, please use the Webex chat

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Creating Care Connected CommunitiesVirtual Update Meeting

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WebDirect Enhancements

• Folders

• Web based

• Modern user interface

• Delegates

Page 24: Virtual Update Meeting...Virtual Update Meeting June 20, 2018 1:30 –2:00 pm The presentation will begin shortly. All participants are in listen only mode, please use the Webex chat

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Directories

• www.gl-hc.org/glhc-direct-hisp-2

• Recently refreshed or new:

• Beaumont Health System

• Henry Ford Health system

• Hurley Medical Center

• Michigan Medicine

• MidMichigan Health

• Munson Healthcare

• NEW! ObGyn Associates of Holland

• Submit your organization’s addresses

Page 25: Virtual Update Meeting...Virtual Update Meeting June 20, 2018 1:30 –2:00 pm The presentation will begin shortly. All participants are in listen only mode, please use the Webex chat

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General Updates

Page 26: Virtual Update Meeting...Virtual Update Meeting June 20, 2018 1:30 –2:00 pm The presentation will begin shortly. All participants are in listen only mode, please use the Webex chat

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Creating Care Connected CommunitiesVirtual Update Meeting

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Why use a Community Health Record?

• Real time

• Patient based

• Not claims based

• You don’t know what you don’t know

• Statewide

• www.gl-hc.org/vipr-data-sources-1

Page 27: Virtual Update Meeting...Virtual Update Meeting June 20, 2018 1:30 –2:00 pm The presentation will begin shortly. All participants are in listen only mode, please use the Webex chat

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Creating Care Connected CommunitiesVirtual Update Meeting

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Patient Crossover

Page 28: Virtual Update Meeting...Virtual Update Meeting June 20, 2018 1:30 –2:00 pm The presentation will begin shortly. All participants are in listen only mode, please use the Webex chat

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VIPR Access options

Page 29: Virtual Update Meeting...Virtual Update Meeting June 20, 2018 1:30 –2:00 pm The presentation will begin shortly. All participants are in listen only mode, please use the Webex chat

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Contributing Advance Care Docs to VIPR

• Mercy Health Physician Partners

• Lakeshore Family Care in Spring Lake

• Bear Creek in Muskegon

• West View Family Medicine in Muskegon

• Fruitport Family Medicine in Fruitport

Page 30: Virtual Update Meeting...Virtual Update Meeting June 20, 2018 1:30 –2:00 pm The presentation will begin shortly. All participants are in listen only mode, please use the Webex chat

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Contributing Labs to VIPR through Quest

• Hastings Internal Medicine

• Medical Practice / Clinic in Hastings

• Jack R. Roossien Jr. MD

• Medical Practice / Clinic in West Olive

• Michigan Internal Medicine, PC

• Medical Practice / Clinic in Flint

Page 31: Virtual Update Meeting...Virtual Update Meeting June 20, 2018 1:30 –2:00 pm The presentation will begin shortly. All participants are in listen only mode, please use the Webex chat

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Other New Contributors

• McLaren Health

• ADT, Lab, Rad, Trans

• McLaren Greater Lansing

• ADT, Lab, Rad, Trans

• Michigan Medicine

• PEDS Syngo

• C.S. Mott Children’s Hospital

• PEDS Syngo

Page 32: Virtual Update Meeting...Virtual Update Meeting June 20, 2018 1:30 –2:00 pm The presentation will begin shortly. All participants are in listen only mode, please use the Webex chat

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Page 33: Virtual Update Meeting...Virtual Update Meeting June 20, 2018 1:30 –2:00 pm The presentation will begin shortly. All participants are in listen only mode, please use the Webex chat

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Creating Care Connected CommunitiesVirtual Update Meeting

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2018 Summit Series + Seminars

• Northern Michigan Seminar – June 19

• Capital Area Seminar – August 10

• Bay Area Seminar – September 6

• Metro Detroit Summit – September 18

• West Michigan Summit – October 22

Page 34: Virtual Update Meeting...Virtual Update Meeting June 20, 2018 1:30 –2:00 pm The presentation will begin shortly. All participants are in listen only mode, please use the Webex chat

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Creating Care Connected CommunitiesVirtual Update Meeting

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Keynote Speaker Announcement

Karen DeSalvoMD, MPH, MSc

Former National Coordinator for Health Information Technology

Acting Assistant Secretary for Health in the U.S. Department of Health and Human Services

Professor of Medicine and Population Health at the University of Texas at Austin Dell Medical School

Speaking on September 18 in Troy, MI.

Page 35: Virtual Update Meeting...Virtual Update Meeting June 20, 2018 1:30 –2:00 pm The presentation will begin shortly. All participants are in listen only mode, please use the Webex chat

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Speaker Announcement

Mahshid Abir MD, MSc

Assistant Professor, Emergency Medicine

University of Michigan Medical School

Principal Investigator for the System for Opioid Overdose Surveillance project

Speaking on September 18 in Troy, MI.

Page 36: Virtual Update Meeting...Virtual Update Meeting June 20, 2018 1:30 –2:00 pm The presentation will begin shortly. All participants are in listen only mode, please use the Webex chat

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See you around town!

• June 13 - MQIN - MPCA

• June 21 | Mi-CCSI Basic & Advanced Pain Management Training

• June 27-28 | MHA Annual Membership Meeting

• July 18-21 | MAHP 2018 Summer Conference

• July 22 - 24 | 2018 MPCA Annual Conference

Page 37: Virtual Update Meeting...Virtual Update Meeting June 20, 2018 1:30 –2:00 pm The presentation will begin shortly. All participants are in listen only mode, please use the Webex chat

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2018 VUM Schedule

• September 12

• October 24

• December 5

Taking topic suggestions!

Page 38: Virtual Update Meeting...Virtual Update Meeting June 20, 2018 1:30 –2:00 pm The presentation will begin shortly. All participants are in listen only mode, please use the Webex chat

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Share & Connect

[email protected]

[email protected]

• Weekly Referral Update Email• http://bit.ly/2s4xtMf

• Monthly GLHC Newsletter – The Interface• www.gl-hc.org/whats-happening/glhc-newsletters

Page 39: Virtual Update Meeting...Virtual Update Meeting June 20, 2018 1:30 –2:00 pm The presentation will begin shortly. All participants are in listen only mode, please use the Webex chat

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Thank you!