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Viola Swart
Application for Vacancy
Good dayTo whom it may concern,
With 11 years extensive experience knowledge and training in the administrative, secretarial, PA and assistant manager roles I am confident that I will be an asset to the company.
KEY SKILLS AND COMPETENCIESAll Office administration, secretarial and PA duties and responsibilities, I also have experience in assisting with HR and managerial functions.Planning and organizing any events such as functions, meetings, training, team building etc. Highly efficient in the use of Microsoft Outlook, Excel, PowerPoint and Word
Going the extra mile is not a request or decision for me but a natural quality and personal attribute I value most of myself
I am honest, reliable and can always be depended on, with the required drive and ambition to succeed.
At my current company I have acquired a track record of making recommendations to processes that result in immediate improvements, cost savings and more efficient daily operations.
I have a valid driver’s license and my own reliable vehicle, clear credit and criminal record. I am currently residing in Kuilsriver.
These are the areas that I can add value to:
Personal Assistant functions Provide full administrative and secretarial support Junior office management HR assistance / support Basic accounting Organizing of events and functions
I have included my resume and references for your perusal and am awaiting your favourable response.
Kind regards
Viola Swart0794274260
CURRICULUM VITAE VIOLA SWART
PERSONAL INFORMATION
Name VIOLA SWART Address 9 Albertyn Street Kuilsriver, 7580Contact Details 079 427 4260 (Mobile) / 021 460 5604 (Work) E-Mail [email protected] / [email protected] of Birth 30 May 1985 Nationality South African Marital Status Married, no dependantsLanguage Ability Fluent and Fully bilingual Afrikaans & EnglishHealth ExcellentDrivers Licence Code B with own vehicle
ACADEMIC QUALIFICATIONSSchool Grade 12
2003: De Kuilen High School, Kuilsriver(Afrikaans, English, Biology, Business Economics, Home Economics & Geography)
Tertiary Qualification: Certificate in Marketing (N4 & N5)Year & Institution: 2005: Northlink College (Communication, Marketing management, Entrepreneurship and Business
management, Computer practice, Sales management)
Workshops/Training & Courses Effective interaction skills, Emotional intelligence, Disability compliance & sensitization, MDP Management Development Program, On the money corporate governance, Taking Charge, Money Laundering Fundamentals, Certificate of Commitment code of conduct & First aid L1 (expires 05/2018)
Computer Proficiency Microsoft Outlook, Excel, PowerPoint and Word (N4 and N5 Course completed)
EMPLOYMENT HISTORY
Company Old Mutual Group Schemes – CURRENTPosition & Period Mar 2012 to Date: Office Administrator (role name changed added duties)
Sep 2006 - Feb 2012: New Business Administrator
Summary of duties Office Administrator, New Business Administrator Overseeing of all office administration and providing comprehensive admin support, personal assistance to the area manager, two branch managers, HR and interdepartmental staff. General administration, Office administration and secretarial duties such as:• Faxing and mail distribution• Switchboard; Answering incoming calls in a professional manner, transferring to
correct person or take and distribute message• Updating databases with confidential and relevant information• Preparing management information for board meetings and providing reports thereof,
taking of minutes in meetings and informal and formal hearings• Data capturing and ensuring that all information and documentation is compliant with
guidelines of PPI, Fais, RE and FSB• Planning office functions, team buildings, meetings – Coordinating and communicating
training, meetings and social activities such as team buildings and functions
• Supervising office activities to achieve maximum expense control and productivity• Organising travel itineraries, flight and accommodation bookings• Coordinating repairs to office equipment if and when needed• Replenishment / Ordering and inventory control of stationary, printing paper and
cartridges, staff amenities and cleaning supplies, cell and laptop stock • Providing daily, weekly, bi monthly statistics for 2-7 branches
• Assisting manager with tasks such as compiling budgets, cost saving, management of staff and targets
• Attending to client queries and complaints
• Drawing up of documents, letters, worksheets and emails
Managerial duties such as:• Standing in for branch managers when they are out of office• Supporting office team’s +-25 staff in order to ensure the smooth running of day-to-
day activities and business operations• Ensuring targets are met and daily check in and attendance are logged
HR Support and duties such as:• Loading of leave, stop the clock and bank details in the event of change• Updating staff files • Explaining new regulations and obtaining signatures in event of new policies being put
in place.• Ensuring disability is explained, forms completed and sent to head office for bee status
updates compiling and capturing commitments, payments, receipts & journals.
Accounting duties such as: • Requesting & printing of budget reports, check and clear / investigate expenses• Monthly batching of payments, draw receipts, request and pay invoices, doing journals• Keeping control of accounts and payments schedules ensuring payments are made
timeously• Processing petrol / expense forms in an accurate and timely manner• Balance sheet recons and sending out expense report
Reason for wanting to leave After being robbed a few times I am looking for employment closer home in a safer environment , I am also looking for career growth and new learning opportunities
Achievements/Awards Old Mutual Group Schemes 2008: Convention Nominee Award 2010: Leadership Category Award – New Business Unit 2010: Team Award: New Business 2010: Team Award for Outstanding Performance & Contribution to RMM 2015: Certificate of Commitment: Business Unit-Retail Mass Market
Company Supreme FinancePosition Admin ClerkPeriod Jul 2005 – Jul 2006Summary of duties Daily operational management of the branch
• Reception and switchboard duties• Record keeping and archiving• Vetting clients for loan approval• Liaising with the Credit Bureau• Handling large amounts of money • Promotions and new business development• Planning of events, promotions and marketing events• Loan approvals• Ensuring applications are all correctly filled in
Reason for leaving Resigned to look for other employment after being shot at during an armed robbery (cash loans - cash of client are withdraw at atm by us weekly / monthly)
PART TIME EMPLOYMENTListed for interest and to support skills, learnings, experience and willingness
Employer Shirley’s Place Bed & Breakfast Position Manager Period Dec 2011 – Jan 2012
(I stood in on a Part Time basis during my December - January annual leave period while owner was away on holiday)
Summary of duties Managing the Bed and Breakfast • Guest booking and confirmation• Receiving guests and showing them to their rooms• Room and inventory checks• Liaising with cleaners and kitchen staff• Ensuring that meals are timeously prepared and served• Attending to queries• Providing guest room service• Procuring of stock
Employer Fruit Dispatch Co S.APosition Admin Clerk Period 1999 – 2003 during school holidays
(I assisted in the office with all admin duties during all my school holidays)Summary of duties General administration
• Record keeping, filing, taking orders• Updating records• Reception duties• Taking messages and distributing to according departments• Drafting of letters and emails• Updating of personnel records• Assisting manager with daily duties when necessary
REFERENCESCompany Old Mutual Group SchemesContact Person Karin Esterhuizen - Line ManagerContact number 021 929 4622 / 082 418 0424
Company Old Mutual Group SchemesContact Person Joline Oliver - Branch ManagerContact number 021 460 5722 / 072 575 6469
Company Shirley’s Place Bed & BreakfastContact Person Shirley Van Reenen - OwnerContact number 021 982 0802 / 083 635 4274
Company Fruit Dispatch Co S.AContact Person Mr Leon Fourie - Managing Director / OwnerContact number 021 855 2961 / 083 620 5784
Thank you kindly for your time and consideration.
Yours SincerelyViola Swart
Reason for leaving Resigned to look for other employment after being shot at during an armed robbery (cash loans - cash of client are withdraw at atm by us weekly / monthly)
PART TIME EMPLOYMENTListed for interest and to support skills, learnings, experience and willingness
Employer Shirley’s Place Bed & Breakfast Position Manager Period Dec 2011 – Jan 2012
(I stood in on a Part Time basis during my December - January annual leave period while owner was away on holiday)
Summary of duties Managing the Bed and Breakfast • Guest booking and confirmation• Receiving guests and showing them to their rooms• Room and inventory checks• Liaising with cleaners and kitchen staff• Ensuring that meals are timeously prepared and served• Attending to queries• Providing guest room service• Procuring of stock
Employer Fruit Dispatch Co S.APosition Admin Clerk Period 1999 – 2003 during school holidays
(I assisted in the office with all admin duties during all my school holidays)Summary of duties General administration
• Record keeping, filing, taking orders• Updating records• Reception duties• Taking messages and distributing to according departments• Drafting of letters and emails• Updating of personnel records• Assisting manager with daily duties when necessary
REFERENCESCompany Old Mutual Group SchemesContact Person Karin Esterhuizen - Line ManagerContact number 021 929 4622 / 082 418 0424
Company Old Mutual Group SchemesContact Person Joline Oliver - Branch ManagerContact number 021 460 5722 / 072 575 6469
Company Shirley’s Place Bed & BreakfastContact Person Shirley Van Reenen - OwnerContact number 021 982 0802 / 083 635 4274
Company Fruit Dispatch Co S.AContact Person Mr Leon Fourie - Managing Director / OwnerContact number 021 855 2961 / 083 620 5784
Thank you kindly for your time and consideration.
Yours SincerelyViola Swart
