Name: V.Vigram Email Id: vigram.v@gmail.com Location: 117/2, Paramount Sumadhura Serein, G-16, Contact: +91 9632871959 Singasandra, Bangalore – 560068, India. DOB: 29-04-1985 PAN No: AJBPV6203E

EXPERIENCE SUMMARY I have 4 years and 9 months of IT experience in SAP Success Factors Application, SAP

Mobile Platform 2.3, Syclo Agentry Platform, Syclo Smart Service Manager Application, Windows8 Mobile Apps

Good exposure in creating work order, implementing work orders based on work order detail description, functional locations

Good knowledge on Syclo Load testing tools and Agentry Administration Client, AgentryCmd, Agentry.ini, AgentryLogging.ini

Good knowledge in creating BAPI wrappers in Configuration panel Built MEAP setup by installing SMP 2.3 Single Server Runtime/Platform in Wipro Cloud

and SMP 2.3 SDK(with unserved seat License in 5 local machines) for AT-Mobility Practice in Wipro

Good knowledge in gathering the requirements and preparing RFI of SAP Mobile Platform for customers (Prepared Request for Information for customer EcoPetrol and SA Water in Implementing SAP Mobile Platform 2.3 )

Internal Certifications Customer Centricity certificate provided by Wipro Way

Domain Certifications Managed Services 101 Lean Insurance 101 Banking 101 Securities 101

External Certifications SAP SuccessFactors Sales Workshop for Partners on Tue Apr 14, 2015 Introduction to SuccessFactors HCM Academy – THR80 (8/25/2014 - 9/5/2014) Online Qualification – Web Assessment Test for SAP Cloud Integration Strategy MOB310 - SAP Agentry Work Manager for SAP Foundations provided by SAP Labs (20 th

May to 24th May 2013) Certification No: 70601560BLR09 SMP 2.3 Hands on Workshop provided by SAP Labs (June 17th to 21st 2013) Online Qualification - Web Assessment Test for SMP Consulting L1 and Presales L1 Online Qualification - L1 Product Authorization Relevant Web Assessment for SAP HANA

(SolutionConsultants)

openSAP Certification: Record of Achievement An Introduction to SAP HANA by Dr. Vishal Sikka

openSAP Certification: Record of Achievement SAP Business suite powered by SAP HANA

openSAP Certification: Record of Achievement SAP's UX Strategy in a Nutshell by Sam Yen

CS Delivery Foundation Training with SuccessFactors Security & Data Protection Training

SKILL SET ERP SAP CRM.

T-Codes CRMD_ORDER, CRM_UI, /SYCLO/CONFIGPANEL, SM50, SMGW, SE37, SE24, SE11, SE38, SE80, SU01. Syclo Smart Service Manager Application Smart Work Manager Application. SAP Mobile Platform SAP Mobile Workspace, SAP Control Center. Development Tools Agentry Editor, SAP ECC, MS Visual Studio 2012, Eclipse Java. Web Technologies HTML5. Operating System Windows XP, Vista, Win 8, i OS.

PROJECT DETAILS

Project Name: Customer SuccessClient US, APAC and EMEA clients (HCM)Role Senior ConsultantOrganization SAP Labs India Ltd (Contract to Hire under the payroll of Avvas

Infotech) Duration 23.06.2014 – Till DateWork Location SAP Labs India Private Limited | SJR I Park |Tower-1 | 6th Floor

EPIP | Whitefield | Bangalore - 560 066Domain Human Resource / Human Capital management

Description: Success Factors is a Cloud (HCM) based application which has modules like

LMS, Compensation, WFA, Succession, Platforms, JAM, Goals & Performance management, Employee Central

Responsibilities: Implementing the front end customer instance by configuring the SSO (Single

sign on) To do list setup, JAM account creation, changing user privileges Conduct Web Ex session with customer to troubleshoot SSO login method Enabling the Metadata Framework in provisioning and setting Role based per

missioning in the Admin Tools Integrating SAP JAM with BizX environment Succession Data model Implementation, Language pack configuration. Conduct Meeting with Customer Success Manager and Customer in performing

Instance refresh activity (Production to Test instance and vice versa) Admin account creation, help customer in purging user’s data in the instance Providing work around with respect to dynamic groups visibility in custom tile Creating Employee Impor/Export, Live profile Import job Instance synchronisation feature enablement in the Instance Customer Success managing, advice the client on the data movement from

BizX (Business Execution) to LMS (Learning management system) when they migrate to a different database from the existing database.

Advice customer on the Instance refresh activity on Instance downtime, DB Pool data migration, copy company settings and disabling SSO in the target instance.

Project Name: Heineken Enabler

Client Heineken, The NetherlandsRole Associate ConsultantOrganization Wipro Technologies ltd., (Permanent Position)sDuration 25.05.2012 to 20.06.2014

Work Location EC-4 SEZ Tower - S2, BANGALORE, Karnataka, IndiaDomain Retail – Consumer Groups (RCTG)

Description: The Smart Service Manager is a mobile application developed on Syclo’s

Agentry Mobile Platform, Smart Service Manager application enables CTS Mobile Technicians at Grupa Zywiec SA, Poland to carry out following functionalities- Creating a Service order- Creating, Accepting, Rejecting the Service Order Assignments- Perform Search based on IBase ID, Point of Sales (POS), CITY and Post

Code.

Responsibilities: Performed load test for multiple CTS mobile users using Syclo Load Test tool Did Debugging in CRM system for Function Module

YSYCLO_CRMMD_DOIBASE_GET Did Configuration Setting for enabling Polish language in Agentry Acceptance

Server Simulate working functionalities of CTS Mobile Technicians using Hand held

rugged device Motorola MC65 Install new Agentry Server version available at SAP Market Place Conducting weekly meetings with customer and SAP Product team on Syclo

Smart Service manager Agentry Server Problem Conducted Windows Live meeting session with customer and SAP Product

team in clarifying the workaround for Agentry Server Implemented the functionality for downloading service order, adding service

order detailed descriptions. Implemented the functionality of Display, search and filter service order

Project Name: National Grid

Client UK

Role Associate Consultant

Organization Wipro Technologies ltd., (Permanent Position)Duration 25.04.2011 to 09.05.2012

Work Location EC-3 SEZ Tower - 8, BANGALORE, Karnataka, IndiaDomain Energy & Utility (ENU)

Description: SAP Syclo Smart Work Manager is a Mobile application developed on Agentry

Platfrom for National Grid organization. This application helps the Field technicians to create work order, download

work order Responsibilities:

Implemented Timely start and stop of work order Developed automated system which stops the time of already opened work

order when a new work order is being opened by the user. Created auto round of time system which will round of the seconds time in the

format HH:MM:SS Developed work order downloading functionality, where in user can include

details like functional location, plant, work centre, status, display, search, filter work order.

Project Name: Adea

Client US

Role Technical Recruiter (Permanent Position)

Organization Adea International Pvt.LtdDuration 22.06.2010 to 27.08.2010

Work Location NA Chambers, Koramangala, BANGALORE, Karnataka, IndiaDomain Recruiting

Description:

Provide managed staffing for US based employees who work in the area of Information Technology

Responsibilities: Schedule call with candidate and provide them job description Negotiate with candidate for job salary packages Schedule interview with the client for the selected candidates

Project Name: SQL Eval Automation

Role Software Engineer (Permanent Position)

Organization Infosys Technologies ltd.,Duration 27.07.2009 to 30.10.2009

Work Location Infosys Technologies Limited, Mysore

Domain BFSI

Description: Internal project for Infosys on Automated SQL evaluation system

Responsibilities: Developed an automated system for SQL Triggers, Stored Procedures and

Functions using visual studio (C#) form base application.

EDUCATION DETAILS

Education SpecializationYear of Graduation Institution

MCACOMPUTER APPLICATIONS 2009

Coimbatore Institute Of Technology

PASSPORT DETAILS

Passport No Valid From Valid To Issuing Authority

M4382824 17-Dec-2014 16-Dec-2024Regional Passport Office, India

LANGUAGE DETAILS

Language Proficiency Level Institution

Japanese N5 Appeared Sakura Nihongo

DECLARATIONI Vigram working in SAP Labs do hereby declare that the information given above in My Profile is true and correct to best of my knowledge.