Video Conference on

“Innovations in e-Municipalities”Date: 29th October 2014 (Wednesday) from 10.30 am -01:00 pm

Organized byCentre for Innovations in Public Systems, Hyderabad

Chairperson: Sri MVK Rao, IPS (Retd.), Director, MMP, CIPS

List of Speakers:

1. Mr. D. Vasudevan, Senior e-Governance Advisor and Thematic Leader, SPUR, IPE Global, New Delhi   Associated with Mr Sidharth Abbi, Associate Vice President, iTEC, IPE Global, New Delhi  

2. Mr. SS Gaekwad, City Engineer (e-Governance), PWD, Nagpur Municipal Corporation, Maharashtra.

List of participating States& UTs:

Collectors, Municipal Commissioners and Officials from Collectorate, Municipal Commissionrate, SIRD, Urban Bodies and Zilla Parishad of 30 locations of 20 states (Maharashtra, Chattisgarh, Gujarat, Madhya Pradesh, Jammu & Kashmir, Haryana, Bihar, West Bengal, Delhi, Telangana, Tripura, Karnataka, Arunachal Pradesh, Himachal Pradesh, Punjab, Assam, Odisha, Tamil Nadu, Andhra Pradesh and Diu and Damon) have participated in the Video Conference.

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As part of the dissemination of information relating to the replication of innovative practices CIPS has launched a major sensitization process through a series of VCs. These VCs are aimed at ensuring the participation of different states, with very little dislocation to officers as also field staff, and maximum coverage in different parts of the country.

In this process, a Video Conference was held on 29th October 2014 (Wednesday) on

“Innovations in e-Municipalities” from 10:30 AM to 1:00 PM.

Objectives of the Video Conference:

The objectives of the Video Conference are as follows

1. To explore and understand the best innovations in various functionaries pertaining

to electronic Municipal governance in the states and encourage them to implement

the initiatives in their departments.

2. Attempt to replicate the best practices in their specific area of specialization in

different locations of India and also creating roadmap for the states by bringing

together different stakeholders from Government departments, Institutions and

organizations under the common platform and can share their experiences and

grievances about the same.

3. Map opportunity for implementing these innovative practices in the States and UT’s

to disseminate success stories.

Welcome by Director, MMP, CIPS

Director, MMP, CIPS welcomed the speakers and the participants for the Video Conference

on “Innovations in e-Municipalities”.

He also introduced Mission Mode Projects to the participants as well shared the

purpose of the Video Conference on e-Municipalities. He suggested/UT’s should look at the

possible replication of the best practices in e-Municipalities in order to bring good

governance in the country.

First presentation was “Innovations in e-Municipalities – e-Municipality in Bihar” by

Mr. D. Vasudevan, Senior e-Governance Advisor and Thematic Leader, SPUR, IPE Global

associated with Mr. Sidharth Abbi, Associate Vice President, iTEC, IPE Global, New Delhi.

Mr. Vasudevan is a senior e-Governance Expert with an experience of

more than 35 years in the IT and e-Governance sector. Being an international technology

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expert, he has vast experience in the ICT4D domain and has worked across counties like

Afghanistan, Denmark, Germany, India, Tanzania, Mongolia and Mozambique for both

government agencies and multi-lateral as well as bilateral donor agencies such as DFID,

European Union, World Bank to name a few. Currently, working with IPE Global Private

Limited, he is engaged as a Municipal IT and e-Governance Expert under the DFID funded

Strengthening performance of Urban Reforms Project leading the overall e-Governance

component under the project.

Mr. Vasudevan is responsible for the Project Management, Technical

Assistance, IT Advisory services to the Department of Urban Development and Housing

covering the entire spectrum of Municipal Governance, procurement, installation and

commissioning of Hardware and Software required for staging the e-Municipality solution in

the State Data Centre, Commissioning of a Payment Gateway, Training, Hand holding and

Change Management.

He introduced the concept of e-Municipality in Bihar, an effort of the Urban

Development & Housing Department, Government of Bihar to adopt the principles of e-

Governance and use of ICT in improving the efficiency and effectiveness of the systems and

processes of Urban Local Bodies in Bihar and enhancing citizen services.

He discussed the scope of the work is to develop the state level e-Governance road

map for ULBs in Bihar, vendor selection, project management and implementation support

for e-Municipalities (a Mission Mode project under NeGP) across 141 ULBs of Bihar, Data

center set up and computerisation of ULBs and Providing software development and

implementation support for Urban MIS (physical and financial progress monitoring system),

property tax and rental application, grievance redressal system, birth and death registration

system, etc.

The IPE Global support for e-Governance reforms as a Project Management

Consultant, under SPUR, has been acknowledged at the national level and won accolades

including “Order of Merit” SMART Governance Award (SKOCH Awards 2013) and eINDIA

Awards 2013.

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He shared the e-Governance modules that has been covered under this project

includes Birth and Death Registration System, Property Tax Information & Management

System, Building Plan Approval and Regulations, Registration and Licensing System, Rent,

Lease and Sairat Management System, Advertising & Hoardings Management, Right to

Information Management System, Complaints Management System (CFC), Water Supply

and Sewerage Information, Solid Waste Management, Land and Estate Management, Health

and Sanitation Information, Q&A of Legislative Assembly, Slum Management Information

System, Knowledge Management System, Development Sector Schemes Management

Information System, Works Management System, Personnel Management System, General

Administration System, Audit Information System, IT Support (HELP DESK) System, Legal

Information System, Stores Management System and Workflow & Document Management

System.

He shared the geographical coverage of the project in Bihar that the project covers

the whole state of Bihar viz., all the 141 ULBs in all 36 districts. He briefed the role of the

implementation agencies of the project. He told that Project Owner (Purchaser) is Secretary,

Urban Development & Housing Department, Government of Bihar. Project Management

Consultants support Program for Urban Reforms IPE Global Pvt. Ltd. ABM Knowledge ware

Limited, Dreamline Technologies Pvt Ltd are the Implementation Consultants [Software

Development Agency].

He said that there is Project Monitoring Mechanism for implementing and

monitoring the project. He also explained the mechanism of the project monitoring

including structural hierarchy. He shared the functionalities in compliance of GoI, MoUD

design document as well technical features in compliance of MIT, GoI. guidelines for e-Gov

projects. He briefed the three tier Architecture of the model. The special features of the

model include Unicode and UID compliant and it is highly parameterized. The future

perspective of the project / model is to STQC certified as well to integrate with the GIS.

The model is to bring transparency and time bound delivery for best practices. The

model includes multiple delivery channels viz., web portal, cyber CFC, Citizen Facilitation

Center (CFC), mobile phone and SMS. He explained the backend processing system which is

an objective scrutiny based application processing. The process has tight integration of the

backend workflow with CFC based operations.

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Mr. Vasudevan shared the issues and challenges encountered during the delivery of

the services under this project. He told that low computer literacy level at ULBs other than

large municipal corporations, poor IT infrastructure and availability of internet bandwidth,

shortage of human resources at ULBs and Change Management [resistance to change and

automation] are some of the issues faced in this project. But however the problems could

able to overcome through some innovative alternative solutions like bridging the gap of low

computer penetration and internet accessibility and for this Patna Municipal Corporation

has enrolled the Cyber Cafes where public can access the SAS application for a pre-defined

fee. Since collection of ULB specific data was from 141 ULBs was a challenge a central data

collection workshop was conducted spread over a week. To tackle the issue of manpower

shortage at ULBs, trained manpower was posted from the project even prior to

commissioning the project.

He shared the results achieved so far which are as follows:

• Phenomenal success in the Property Tax Self Assessment System [SAS]

• Collection of ₹. 4.50 Cr property tax through online system

• Identification of large number of missing properties through GIS base map and door

to door property survey

• GIS based house numbering system

Central Grievance Redressal System, Vigilance Case Monitoring System, Trade Licenses

Management System, Establishment of a dedicated MIS cell for the UDHD of Bihar, Capacity

building of ULBs and IT Infrastructure to ULBs are some of the IT interventions other than

the discussed above which are explained by Mr. Vasudevan.

He explained the salient features and uses of CGRS (Common Geographic

Reference System). According to him the CGRS is not only a uniform platform to register

citizens’ grievances and give feedback and linked to timelines as per the Citizen Charter for

ULBs but also a well-defined escalation matrix for non adherence to defined timelines for

grievance redress. The other features includes that it holds SMS gateway integration for

information to citizens and field officials as well centralized set-up to economize costs and

simplify procedures.

The Awards and Achievements of the project so far are - The Property Tax

Project, Bihar was adorned with the Public Choice Award under Usage of ICT in Urban

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Development of e-India Awards 2013. Centralized Grievance Redressal System of UDHD has

qualified in the India`s Best in as Skoch order of Merit in the Skoch Summit 2013.

He also stated that they have done GIS Property Survey for house number

plate fixation and he showed paper clippings about this survey. Some snapshots of the work

being carried out at various sites in Patna Municipal Corporation were also showed to the

participants.

Discussions and the issues raised by participating States:

Mrs. Jayalakshmi while commending the efforts being made by Mr. Vasudevan sought to

know how the major issues are being sort out that different municipalities in different states

have different functions. Was there any diversity for looking at reforms to get uniform in all

ULBs for this project?

Mr. Vasudevan mentioned that infact they support programmes for urban reforms.

The project is owned by the Urban Development & Housing Department, Government of

Bihar which is responsible for controlling 141 ULBs of Bihar. The consultants of all the ULBs

are sharing the differences with the Urban Development & Housing Department and the

department is taking care of these issues. The policies are uniform and the implementation

issues are maintained by the department.

Mr. Abhishek Kachhara, IAS from 2003 batch, Municipal Commissioner, Agartala has

shared that they have master plan of services much more similar as this model in concern to

water, electricity, property tax, etc. and soon they are going to start online portal. They have

GIS support system as well. But because of the massive land records and bulky land

databases, the Internet portal data is not tallying with actual data bases. The GIS land data

supports top view only and the side view of G plus 4/3/2/1 needs physical verification by

surveyors. He also further added that he would like to know the funding management for

toll free number and the details of SMS cost.

Mr. Vasudevan suggested that he needs additional resources required for funds

allocation and management. In case of Bihar, the economy is achieved by centralizing the

entire state. Further he added that from DFID they have some funds, income from citizen

centric services and centralization made to overcome this problem. Initially they also faced

the problem for managing SMS cost and overcome with centralized economy and other

funds allocation.

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Mr. MVK Rao introduced Mr. Gowri Sankar, Capacity Enhancement Specialist &

Project Manager (Suvidha), Andhra Pradesh Municipal Development Project and said that

Mr. Gowri Sankar who has vast experience in Common Service Centers in Andhra Pradesh

would give support information. Mr. Gowri Sankar told that CDAC provides free SMS service

and get the details about the registration from their website. He inquired Mr. Vasudevan

that what the total budget is allocated for the e-Governance project in Bihar and whether

the total e-Governance solution is implemented in all the 141 ULBs in Bihar. He further

enquired that whether this is centralized or decentralized system and online building

planning approval system is fully automated system such as auto DCR and whether is it

completely developed by APM Knowledge ware.

Mr. Vasudevan said that the total budget allocation for the project is 55 crores, out

of which 28 crores are from DFID funded SPUR program, 14 crores are from JuNNRM and

the remaining funds are allotted by the State Government. As far as the implementation

system is concerned it is centralized which uses state level software system. He said that all

the 141 ULBs are covered but in terms of software for the modules concerned there would

be customization for specific ULB. The program is still in progress. As far as the online

building planning approval system concerned it is not fully automated but most of the

citizen side processes are automated. Backend process cannot be automated but

monitoring and approval systems can be automated.

Mr. Akshay said that already SMS gateway of CDAC is using efficiently by the enforce

department of Tripura. Further he enquired whether all the records are digitized as national

land records modernisation program and is there any way catching or utilizing the existing

database in their e-Municipality program.

Mr. Vasudevan replied that they have been tasked by Patna Municipal Corporation

and it depends on level of information or the data required by municipalities and infact the

data is much more required by Municipalities than the existing database. They purchased

smart phones and take photographs from the smart phones and upload in their systems.

Even Police department of Patna are using the GIS data of this model. GIS leads only base

map creation and it is not sufficient for Municipal administration but there should be

surveys. Over all it needs to be two phases to use GIS technology.

Itanagar Municipal Council said that they have just completed one year and they are

not doing much in this. They have some issues like funds problem, manage the transport to

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clean the garbage, etc. Even they are facing the difficulty in implementation because of

terrain area. He showed interest in house numbering module and he would like to know the

information pertaining to house numbering.

Mr. MVK Rao in support to the Itanagar Municipal Council asked Mr. Vasudevan

whether he can share anything related to Solid Waste Management from his innovation. Mr.

Vasudevan told that he is not expertise in that domain and it has been cleared by the expert

of his team. The Director, MMP requested to provide inputs for the five day intensive

training program to be held on e-Municipalities from 1st December to 5th December 2014

at YASHADA, Pune, Maharashtra.

Agartala Municipal Corporation further said that they got three awards including

Skoch award for Solid Waste Management this year. They got appreciation for best practices

in transport and disposal mechanism. He invited Itanagar Mayor to Agartala Municipal

Corporation to see and understand the best practices and innovations of their department.

The Director, MMP asked Mr. Vasudevan whether the Bihar project includes any

Solid or Garbage disposal system. Mr. Vasudevan told that it is available in this project but

this area is covered by another domain expert of his team. Mrs. Jayalakshmi raised few

questions to Mr. Vasudevan that whether the Government officer orders issued as part of

reforms is placed in website and if so what kind of office orders that they keep online for

public purpose. She also asked whether in all 141 ULBs they include any cantonment board.

Mr. Vasudevan replied that not only Government orders, everything is placed online

through e-doc system. They maintain transparency in all aspects. He said that there are no

cantonment boards for ULBS.

The Director thanked Mr. Vasudevan for the presentation made and invited Mr.

Sanjay Gaikwad, City Engineer, Nagpur Municipal Corporation to present on innovations in

Nagpur Municipal Corporation. Mr. Sanjay Gaikwad started presenting “Comprehensive and

Integrated Municipal e-Governance (ERP Suite) in Nagpur Municipal Corporation“ after

introducing him by the Director, MMP. He initiated the session with his experience of

working with Municipal Corporation of Nagpur.

He explained the overall objectives as well as key objectives of the e-Governance

(ERP Suite) project. The overall objectives are to empower the citizen, strengthen the city’s

economy and transform city’s neighborhoods by providing ubiquitous Internet access

throughout the city; to create a digital infrastructure for Internet access and to help citizens,

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businesses, schools, and community & organizations to make effective use of internet

technology to achieve their goals, to ensure better economic growth, immediate health care

access, rich variety of knowledge, speedier disaster response, hassle-free interactions and to

provide e-Governance interfaces of the Government and provide instant connectivity to the

world through Internet. The key objectives are specific to concentrate on citizen centric

services to improve effectiveness and efficiency as well as accountability and transparency.

He viewed the details of project metadata and project approvals including budgetary

details. The project cost approved by GB of NMC for all 61 modules was 2335 lakhs which

holds partly Central, State as well as ULB share. They provided training for 5290 licensed

users.

Mr. Gaikwad explained the concept of integrated e-Governance Infrastructure,

people-centric administration, moving from process accountability to productivity

accountability and from transactional to transformative governance, reducing delays and

ensuring promptness in delivery of services through computerization, e-Administration and

e–Services.

He also made clear the six layered interconnected application architecture by means

of a schematic diagram. He explained the flow diagram of the process of the model along

with integrated points for C2G and B2G services for Revenues, Property Tax, Water Tax, B2G

Taxes Octroi CESS, LBT, E-Procurement Works, Purchases, Services, User Charges & Fees

Licenses, Town Planning and Financial Accounting.

He said that all departments of Nagpur Municipal Corporation (NMC) are Inter

connected. He also told that there are 61 Modules are available presently and all these

modules are integrated with each other which are Citizen Centric and for internal use only.

The communication channels include Web based and accessibility through mobile and tabs

also.

He briefed about the 11 modules which are mandatory under JNNURM reforms. He

said that the financial aspects have been designed using the framework suggested by

‘National Municipal Accounting Manual’ (NMAM) while he was sharing the e-Gov Financial

Accounting and Budgeting system. He discussed various modules pertaining to Works

Management, Purchasing and Stores Management, Birth and Death, Property Tax, Public

Grievances & Redressal (PGR), Licenses, Water Supply and other utilities, Building Approval

under Town Planning, HR EIS , HR Payroll under Personnel Management.

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He also discussed other modules covered under this project. He shared the features

of some of the modules viz., Right to Information Act, Education, Election, Marriage, Slum,

Sanitation, Special Desk Office (SDO), Social Welfare, PRO, Committee, Cattle Pond, Fire &

Fire NOC, Legal Cell Management System, Enforcement, CMC’s JNNURM & Pench module

and Land and Estate & Market covered under this project.

He demonstrated some of the modules online available on NMC website. He shared

the facilities available for Citizens and Payment Gate way for online payment through Bill

Desk for some municipal administration works and responsibilities like online bill payments,

application downloads, NOCs, pertaining licenses, etc. Mr. Gaikwad illustrated some

snapshots of the NMC Development Center, User Screens, Training center, Hardware

Installation & Connectivity, Server Installation, Screen of Property Tax Module, etc. including

Citizen Facility Centers.

He also shared the New Mobile APP launched by NMC which is available free of cost

to citizens on Google Play Store and this can be used by Smart phone and Android Phone.

The NMC holds features of GIS based Property Tax Severance. He also added that GIS based

identification of new properties and assessment of existing properties with benefits to other

departments is more revenue generation using Remote Sensing. He demonstrated various

means of tax collection by NMV viz., House to House Collection of Property Tax by Tax

collectors, Door to Door Tax Collection System by supplying Tablets and Bluetooth Printer

and KIOSK-Tax Collection Machine. He compared the pre-deployment scenario and post

deployment benefits. He suggested that the problem of maintenance of physical records

can be overcome by digitization of records.

He viewed GIS based images of analyzing on-screen manual digitizing results of

buildings during 2005 and 2013. He also shared GIS based Building Change Detection

Summary Report of taking an example of Ward No.15 of NMC.

Finally he told that due to implementation of e-Governance in NMC, the duration of

transactions and activities is reduced drastically therefore man hour is saved. Manpower is

spared and spared manpower is sent to the department where there is shortage of

manpower which results in reduction of contract labour which saved cost of contract labour.

He told that the Prime role of NMC is to provide services citizen, efforts are being taken to

adapt new technologies in the sector like SWM, transport, health, education, etc.

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The producers of this innovation are Shri. Shyam Wardhane, IAS, Commissioner,

Nagpur Municipal Commissioner, Shri. Sanjay Gaikwad, City Engineer, Nagpur Municipal

Corporation and Shri. Pravin Deshmukh, Information Technology Officer, Nagpur Municipal

Corporation. The project for its outstanding performance acknowledged at the national level

and won Rajiv Gandhi Prashaskiya Gatimanta 2013 as well as SKOCH Gold Award for e-

Governance 2014.

Discussions on the presentation made by Mr. Gaikwad:

Mrs. Jayalakshmi enquired whether the transaction shared in this project can be viewed in

eTaal application or through different tracker. Mr. Gaikwad replied that it is stand alone

application maintained by their portal. Mr. MVK Rao thanked Mr. Gaikwad for great

achievement of end to end computerization.

Mr. Akshay asked that he has observed the use of lot of Google maps in GIS system

and whether they procure GIS maps for this project. They have already possessed Google

maps and they are using the same for this project.

Mrs. Jayalakshmi asked that whether they have assessed how much of tax collection

happened and improved through this project and whether the portal or program has been

designed such that it is sensitive to the accessibility needs of people with visual disability.

Mr. Gaikwad replied that they have obtained 289 crores of income through the transactions

from this project and earlier it was 169 crores. She requested Mr. Gaikwad to get clarify the

accessibility needs of people with visual disability.

Mr. Gowri Sankar asked that 23.35 crores was spent on e-Governance project

implementation by Nagpur Municipal Corporation and out of this how much was spent for

acquisition of software by the e-Governance project. Mr. Gaikwad responded that 16 crores

spent for software. Further Mr. Gowri Sanker asked whether the online automated building

approval system is part of this project or is it a separate project. He replied that it is part of

the project only.

Moga Municipal Commissioner asked that how could you manage safai karmachari

system online. They could able to manage this with proper planning. Representatives from

Gajapathi Municipality, Odisha State said that the Government of Odisha has not yet

implemented but planning to implement e-Municipality in their location. He asked that

what steps could be taken care while implementing e-Municipality. Mrs. Jayalakshmi

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supplemented that TCS has been appointed as the consultants for Bhubaneswar and Puri

Municipalities. She explained the typical e-Governance project and she suggested verifying

the guidelines in JnNURM website. She told them that she would like to assist them in this

regard.

Shri. MVK Rao, thanked the participants and informed that CIPS would be taking all

the issues and concerns of the Video Conference for appropriate policy changes.

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List of Participants for the VC on e-Municipalities on 29th October 2014 Annexure - I

Sl. No Name Designation Department State

1 Shri. Pritam Thakur System Manager New Town Kolkata Development Authority

West Bengal

2 Shri. Malay Das Finance Officer New Town Kolkata Development Authority

West Bengal

3 Shri. Adnin De Executive Engineer-I New Town Kolkata Development Authority.

West Bengal

4 Ms. Pallavi Shirsath District Administrative Officer

Collector Office, Dhule, Maharashtra

Maharashtra

5 Shri. Annasaheb Missal

Collector Collector Office, Dhule District Maharashtra

6 Shri. Tukaram Hulwale

Residential Deputy Collector

Collector Office, Dhule District Maharashtra

7 Shri. Daulatkhan Pathan

Commissioner of Dhule Municipality

Collector Office, Dhule District Maharashtra

8 Shri. Amol Bagul Chief Officer Dondaicha Municipal Corporation

Maharashtra

9 Shri. J. R. Rajput Chief Officer Shirpur Municipal Corporation Maharashtra

10 Shri Bhim Singh Collector Dhamtari, Chhattisgarh Chhattisgarh

11 Shri. Upendra Singh District Informatics Officer

National Informatics Centre, Dhamtari, Chhattisgarh

Chhattisgarh

12 Shri. A.K. Jaiswal Commissioner Nagar Nigam, Dhamtari, Chhattisgarh

Chhattisgarh

13 Shri. Md Intekhab Alam

NIC, Porbandar, Gujarat Gujarat

14 Dr. Sudam Khade Collector and District Magistrate

District Sehore, Madhya Pradesh

Madhya Pradesh

15 Shri.. Ravinder Kumar Bhat

Additional District Development Commissioner (Administrator, Municipal Councils & Committees)

Baramulla Jammu & Kashmir

16 Executive Officer Municipal Council, Baramulla, Sopore, Municiapal Committee Uri, Watergam, Kunzer, Tangmarg, Pattan

Jammu & Kashmir

17 Officials District Collectorate, Jammu Jammu & Kashmir

18 Joint Commissioner Municipal Corporation, Jammu Jammu & Kashmir

19 SDM North Municipal Corporation, Jammu Jammu & Kashmir

20 Shri. Mozes Kunzang Additional Deputy Commissioner

Municipal Corporation, Jammu Jammu & Kashmir

21 Shri. Punchok Paldan District Informatics Officer

NIC, Kargil Jammu & Kashmir

22 Shri. Mutalib Hussain Executive Engineer R&B-II, Kargil Jammu & Kashmir23 Joint Commissioner Nagar Nigam, Panchkula

DistrictHaryana

24 Joint Commissioner Nagar Nigam, Kalaka/Pinjour Zone

Haryana

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Sl. No Name Designation Department State

25 DIO NIC, Panchkula District Haryana26 Executive Officer Nagar Nigam, Panchkula

DistrictHaryana

27 Secretary Nagar Nigam, Panchkula, District

Haryana

28 Collector Collector Office, Kandhamal District

Orissa

29 Executive Officer Municipality, Phulbani & NAC Orissa30 Municipal

CommissionerDurbanga Municipal Corporation

Bihar

31 Collector & DM Collector Office, Mayurbhanj District

Odisha

32 Shri. Akshay Kashyap Project Officer, CIPS DeitY Delhi33 Officials AMR APARD, Hyderabad Telangana34 Shri. Abhishek

Kachhara, IASMunicipal Commissioner

Agartala Municipal Corporation

Tripura

35 Deputy Commissioner Mandya Karnataka36 Shri. Higio Aruni Chief Councillor Itanagar Municipal Council Arunachal Pradesh37 Shri. Pardeep Kumar

Verma Jr. System Analyst Directorate of Urban

Development, ShimlaHimachal Pradesh

38 Shri. Naresh Kashyap MIS Expert, RAY Directorate of Urban Development, Shimla

Himachal Pradesh

39 Ms. Vandana Bhangare

Municipal Commissioner

Pune Municipal Corporation Maharashtra

40 Officials District Collectorate office, Moga

Punjab

41 Shri. Arshdeep Singh Deputy Commissioner Sangrur Punjab

42 Shri. Suraksha Rai Network Engineer KSWAN, Mangalore Karnataka43 Municipal

CommissionerWarangal Telangana

44 Municipal Commissioner

Surat Gujarat

45 Municipal Commissioner

Gajapati Odisha

46 Collector Naya Raipur Chhattisgarh

47 Municipal Commissioner

Chandrapur Maharashtra

48 Municipal Commissioner

Nalbari Assam

49 Municipal Commissioner

Uttara Kannada Karnataka

50 Zilla Parishad Mangalore Karnataka51 Mr. Gauri Shankar Capacity

Enhancement Specialist & Project Manager

Andhra Pradesh Municipal Development Project, Municipal Administration, Hyderabad

Andhra Pradesh

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