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©2005 Vertu Company Confidential

Vertu Case Study

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Case Study of Mobile Phone Brand Vertu

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Page 1: Vertu Case Study

©2005 Vertu

Company Confidential

Page 2: Vertu Case Study

Our World

Vertu’s world

Page 3: Vertu Case Study

Size of the opportunity

Source: Analyst reports, Arc Chart / Nokia estimate.

Estimated annual unit sales

815m

Watches

MobilePhones

520m

Volumes2005

€105bn

€16bn

Estimated annual sales value

Watches

Values2005

MobilePhones

Page 4: Vertu Case Study

Luxury in watches vs mobile phones

Source:, Analyst reports, Arc Chart / Nokia estimate.

Luxury (€3000+)

Volume520m

Value€16bn

Luxury share of market / watches - 2005

30-40%

Mass / Premium

Est. Luxury share of market / phones - 2010

~2.5%(2-3m units) (~€4Bn)

Volume1250m

Value€154bn

(5-10m units)

(€5-6bn)

1-2% 0.2%

Page 5: Vertu Case Study

©2005 Vertu

Company Confidential

Vertu’s customer

Page 6: Vertu Case Study

Luxury customer segments

Upper Conservatives Upper Liberals

Aspirers Postmodern

VERTU PRIMARY TARGET- Entrepreneurial /New Money - Aspire to the “upper class” class standard of living- Active luxury buyer

Social status

Value orientationConservative Liberal

Page 7: Vertu Case Study

Essence of the Vertu Brand

Crafted for Winners

Page 8: Vertu Case Study

Inspiration & design

The obsession to create a new luxury category of products combining design and technology in

a way that had never been achieved before.

Page 9: Vertu Case Study

Craftsmanship

Taking the finest materials from the world of watchmaking, automotive, aeronautics and jewellery, Vertu have improved them to meet our exacting standards.

Page 10: Vertu Case Study

Craftsmanship

There are 25 types of screw used in a handset. Some of the screws are so small that just four human hairs can fit into a single thread.

The backplate of Signature is a fusion of two powerful materials: very hard ceramic on the outside and very strong titanium on the inside.

Page 11: Vertu Case Study

Craftsmanship

Each of the 18 keys on the Signature keypad is supported by a ruby bearing. The hardness of ruby contributes to the smoothness of each key touch.

The 20mm speaker is 50% larger than those used in normal mobile phones.

Page 12: Vertu Case Study

Craftsmanship

The ceramic pillow pillow that forms the earpiece is as smooth as it is hard-wearing.

Every piece is polished for two days in a secret process.

Page 13: Vertu Case Study

Craftsmanship

Before leaving the factory, Vertu’s products are subjected to a number of rigorous tests, including exposure to extreme temperatures ranging from -40° to +85°c.

Each key is tested with over 2 million pushes, theequivalent of making 20 calls a day, everyday, for 25 years.

Page 14: Vertu Case Study

©2005 Vertu

Company Confidential

The Collections

Page 15: Vertu Case Study

Fine, Jewellery, Precious Sport, Automotive, Tough Classic, World citizen, Jet-Set

Signature Ascent

€7-75k €4-5k €3.5-15k

New Collection

Page 16: Vertu Case Study

Vertu Signature Collection

• Inspired by the world of watch making and jewellery, each handset includes 388 mechanical components

• A total of 74 patents protect its design and development

Page 17: Vertu Case Study

Vertu Signature Diamond Collection

• The Signature Diamond Collection is the ultimate expression of craftsmanship and exclusivity

• Each piece is made to order and is for those who desire something precious that sets them apart

Page 18: Vertu Case Study

Vertu Ascent Collection

• The Vertu Ascent is inspired by the design of classic sports cars and is as tough as it is elegant

• The Liquidmetal™ chassis is flexed under 55 kilograms of force to check for elasticity and ‘return to form’ in the event of being dropped

• Every component in an Ascent is Crafted for Performance

Page 19: Vertu Case Study

The tests

It can even withstand being run over by a racing car

Page 20: Vertu Case Study

Vertu Ascent Special & Limited Editions

Page 21: Vertu Case Study

New collection

• The first world-enabled phone to bring together premier technology with First Class service

• Boasting the widest network availability in its class and a range of product features all designed to assist an international lifestyle

World clockFlight status reportReal time currency converterGlobal weather forecast

Page 22: Vertu Case Study

©2005 Vertu

Company Confidential

Vertu Concierge

Page 23: Vertu Case Study

Vertu Concierge

• Each Vertu handset has a dedicated button connecting to the Vertu Concierge service

• Available around the world, around the clock, and in a number of local languages

Page 24: Vertu Case Study

Vertu Concierge - lifestyle services

Chauffeur serviceRestaurants

Personal ShoppingDomestic ServicesTravel/Holidays

Relaxation

Page 25: Vertu Case Study

©2005 Vertu

Company Confidential

Where we are today

Page 26: Vertu Case Study

Increased recognition

One of the top selling brands in our Harrods Watch Center

- Goldsmiths

“That is a Vertu isn’t it?”- HK taxi driver

“Solid Incremental Business”-Tourneau

“Now we know you are serious”- Richemont Group

Page 27: Vertu Case Study

Working with some of the finest retailers in the world

Page 28: Vertu Case Study

International presence

262 Stores34 Countries

Page 29: Vertu Case Study

Visual merchandising

Page 30: Vertu Case Study

Store design concept

Page 31: Vertu Case Study

Advertising

Page 32: Vertu Case Study

Sponsorship & PR

Sponsorship of related events & combined integrated campaigns

Page 33: Vertu Case Study

Instore and merchandising - Motorsport Limited Edition

Page 34: Vertu Case Study

Instore and merchandising - Pink Special Edition

Page 35: Vertu Case Study

Award winning design & communication campaigns

A leading UK Marketing trade publication have awardedVertu’s brand agency for its designs for Retail and Motorsport Advertising & sponsorship campaign.

The impact of the work on Vertu’s bottom line impressed the judges. Sales rose by 200% and web traffic by 52%.

Page 36: Vertu Case Study

Training

Our successful training programmes can be tailored to suit anycompany’s needs and requirements:

• Detailed Brand Overview

• Detailed Product OverviewKey features of the Products Key selling pointsBasic understanding of mobile phone technology

• Aftersales serviceHow to assess and respond to queries in the field

• Account management

Page 37: Vertu Case Study

©2005 Vertu

Company Confidential

2006 and beyond

Page 38: Vertu Case Study

2006

Page 39: Vertu Case Study

2006

Page 40: Vertu Case Study

2006 - 2008

Signature

Ascent

New Collection

Collection 4?

New Collection 2

Ascent 2 WCDMACAMERA

*COMMON ARCHITECTURE, TECHNOLOGY BASED ON ASCENT

Signature 2*

Page 41: Vertu Case Study

©2005 Vertu

Company Confidential

Page 42: Vertu Case Study

OPTIONAL SLIDES

Page 43: Vertu Case Study

©2005 Vertu

Company Confidential

Vertu Presentation to (Insert title)

(Insert your name) (Insert Date and Location)