VENISTAR COMPANY PROFILE

Venistar is the FashionAble

Experience Company and the Single

Point of Contact for Fashion, Luxury

& Design Brands who want to

compete globally

WHO WE ARE• • •

We are focused on Retail, Wholesale

and Distribution processes with

solutions specifically targeted to

Fashion, Luxury & Design markets

needs

We support Customers in their

Digital Transformation journey with

innovative solutions, models

and strategies

D I G I TA LFA S H I O NCOMPANY

OUR MISSION• • •

CUSTOMER CENTRICITY

INNOVATION

INTERNATIONALIZATION

TEAMWORK

OUR GREEN POINTS

A SUSTAINABLE COMPANY• • •

“Let us imagine a better

world, cleaner and

greener…”

Recycling program

Going paperless

Green cleaning products

Stop plastics

Air system filter

Hybrid cars

PUTTING PEOPLE AT THE CORE

A WEL(L)FARE COMPANY• • •

“We grow with our people.”

Venistar’s added value is based on people and their ability

to work as a team. Venistar is a company where everyone

makes their ideas, practice, skills and actions available to

everyone else, where there is international and

multidisciplinary exchanges and dialogue, where we share

risks and achievement and create value, together.

Putting people at the core for Venistar means:

Training at every level

Team or individual coaching

Agile practices

Fringe benefits

Supplementary health insurance

STRENGHTS• • •

Unique experience in Fashion, Luxury &

Design

Value Proposition designed to meet a

diversity of Customer needs

Fast and efficient design with measurable

objectives in given time and costs

Use of preconfigured solutions for

different Customers

Flexibility and a Customer-oriented

approach

International management structure and

project delivery

7

RESULTS• • •

80+ int’l brands

globally served

30.000+

operational users

15 years of working

activity in ICT sector

90 professionals

specialized in IT services

38 countries

globally served

OUR MARKETS• • •

APPAREL LEATHER GOODS FOOTWEAR

WATCHES JEWELLERY LUXURY GOODS

GLASSES LINGERIE SPORTSWEAR

LUXURY GOODS

WORLDWIDE PARTNERSHIPS• • •

Venistar, through its network of partners, has the

ability to manage and deliver projects in all over

the World

Venistar has developed an international network of

partners and strategic alliances that boost the

added value of every project and service

SOME OF OUR CUSTOMERS• • •

PORTFOLIO

CHALLENGES• • •

Constant change Tighter margin

Time to consumer Omnichannel

FROM CONCEPT TO CONSUMER

In order to successfully operate, the

FL&D industry need to operate in fast

changing market and environment,

and develop new products and

services to meet the constantly

changing market.

With the help of technology, businesses

have brought their products and

services to the people through their

Internet-connected mobile devices. This

has created a demand for same-day

and express shipping to deliver goods

as fast as they are ordered.

FL&D Brands have to offer shoppers

a clear reason to choose them, such

as their sustainability credentials or

other differentiating qualities, if they

want to get their attention, especially

at full price.

Customers are looking for

omnichannel experiences and are

reaching deeper into their pockets

when correctly done. FL&D Brands

have to integrate all the experiences

across channels in a way that

enhances Customer Experience.

MORE THAN YOU NEED• • •

PROFESSIONAL SERVICES:

Venistar is the suitable partner to rely on

for assistance and support during

business decisions and it is the Single

Point of Contact (SPOC) of the Client for

all company’s technology needs.

TOTAL SPECIFIC SOLUTIONS:

Venistar has developed specific solutions for

the Fashion, Luxury & Design sectors that

respond to the specific needs of this particular

market.

QUALIFIED CONSULTANCY SERVICES:

Venistar has a professional team with great

skills in Fashion, Luxury & Design, in business

consultancy and in the identification of the best

practices for fast introduction of innovation

projects.

VENISTAR VALUE PROPOSITION• • •

UNIFIED HEADLESS

COMMERCE

INTERNATIONAL

POINT OF SALE

INTERNATIONAL

ERP FOR FASHION

UNIFIED COMMERCE

INSIGHTS

CX

CX – COMMERCE EXPERIENCE PLATFORM• • •

MODULESCX

Order Management System

Customer Claims & Repairs

Omnichannel Data Collection

Customer Master Data

Shop in Shop

Retail Back-Office

Management System

Business Intelligence Supply Chain

Management

INTEGRATION API &

ORCHESTRATION LAYER

▪ Orchestration: data flows and systems

▪ Specialized Integration API’s for touchpoints

▪ Integration console & stress test accelerator

▪ Transactional data persistence

▪ Alerts with push notification: hyperlink and drillback

▪ Administration panel: Error Log console

▪ Data flows monitoring & log

▪ Integration: API, Web Service, XML, flat file, CSV, etc.

OMNICHANNEL BUSINESS

RULES

▪ Omnichannel active Services

▪ Stock priority rules

▪ Exceptions per data/period

▪ Proximity stock priority rules

▪ Min. Quantity per stock warehouse type

▪ Clusters: products groups by service

▪ Clusters: stores/warehouses groups by service

▪ Exceptions by Products/Stores/Services

CX OMNI OMS PLATFORM• • •

▪ Catalog Management

▪ Extended Master Data

▪ Roles/ Permissions

▪ Channels/Stores/Agents

MASTER DATA

Single Product /

Organization View

▪ Omnichannel Stock

▪ Pick & Pack

▪ Delivery Process

▪ Distribution Process

STOCK MANAGEMENT

▪ End-to-End Order Manag.

▪ Order Workflow Control

▪ Invoicing/Returns

▪ Order Fulfilment Control

ORDER MANAGEMENT

Single Order View

(B2C/B2B/B2B2C)

▪ Customer’s KPI

▪ Customer Deduplication

▪ Consumer Clusters

▪ Customer Lists Injection

CUSTOMER DATA

Single Customer View

CX▪ Omnichannel ▪ Multicompany ▪ Multibrand ▪ Multilanguage

17

THANKYOU