Health and Safety Policy Statement

Manaaki Adventures Ltd is committed to maintaining a safe and healthy working environment for the

safety and health of our employees and other persons in the workplace. We have an extensive

knowledge of the Health and Safety at Work Act, 2015 and apply it to all aspects of our tours and

workplace.

Health and safety is everyone’s business, and everyone is expected to share in our commitment to avoid

all accidents and incidents, which may cause personal injury, property damage or loss of any kind.

Every employee is expected to act safely at all times to ensure their own welfare and that of their fellow

employees and others in the workplace.

We will ensure the safety of employees by:

Providing and maintaining a safe working environment

Providing facilities for health and safety

Ensuring all plant and equipment is safe

Ensuring all employees (including any mobile workers), and other people at (or in the vicinity) of

the place of work are not exposed to unmanaged or uncontrolled hazards

Developing and implementing emergency and evacuation procedures

To achieve this we will:

1. Systematically identify and control all hazards in our workplace. Where there are significant

hazards we will take all practicable steps to eliminate or minimise these hazards to prevent any

injury or damage.

1

2. Inform all employees of these hazards and the hazard controls.

3. Ensure all employees are properly trained and supervised.

4. Inform all employees of emergency and evacuation procedures.

5. Record all incidents and accidents in our workplace, and take all ‘reasonably practicable’ steps to

prevent these events from happening.

6. Carry out planned self­inspections to monitor health and safety issues.

7. Ensure all employees are given reasonable opportunities to participate effectively in ongoing

processes for the improvement of health and safety in our workplace.

Signed: Dated:

The Manager: Dan Meade

COMPANY PROFILE

Manaaki Adventures was created in 2013 by Hemi Coates and Dan Meade. We are the only adventure tour organisation providing exciting experiences on and off the beaten track. We cater specifically for overseas students and provide an opportunity for them to grow and develop as individuals while experiencing exciting and new experiences in the breath-taking scenery our country has to offer.

Manaaki Adventures caters both for international students living within New Zealand, in the NZ education system, and those living overseas.

We have two main packages offered to our clients:

1. An adventure tour hitting the most popular hot spots NZ has to offer, as well as, a few hidden gems. On this tour the focus is fun and accommodation and transport are comfortable. 2. A more physically and mentally challenging tour that uses the outdoors as an avenue to develop interpersonal skills within youth. Aims include building self-esteem, confidence, leadership, communication, cooperation and decision making. These tours may use a variety of outdoor activities and the majority of time will be spent away from big cities. Hemi and Dan are both passionate outdoor enthusiasts. They have a combined 15+ years experience working in the outdoors as Outdoor Education teachers, and an even longer history ‘playing’ there. The inspiration for this venture was a German exchange student who entered the Outdoor Education programme at Hamilton Boys’ High School. He came to a curriculum evening by himself in full school uniform. Most students are dragged along

2

reluctantly by their parents, dressed in whatever scruffy attire might be classed as fashionable. With purpose he walked into the classroom doubling as the Outdoor Education information centre, and asked about the programme. He spoke very good English but had a strong German accent. The Outdoor Education programme is very popular at Hamilton Boys’ High and we usually turn away up to 60 students a year. Almost trying to put him off, he was asked “Do you have any experience in the outdoors?” He replied “No”. Before he could be interrupted and told how this “may not be the course for you” he continued. “I have grown up in a city surrounded by tall concrete buildings, my country is very different to yours and I have never had the opportunity to do this sort of thing, that is why I’ve come to New Zealand”. How can you say “no”? He entered the programme and made the most of every opportunity thrown at him. He is one student who definitely did not take anything for granted.

It was truly humbling to see such genuine awe, passion and enjoyment of the amazing natural environment Aotearoa, New Zealand has to offer. This provided that spark which has now become Manaaki Adventures.

LEADERSHIP AND MANAGEMENT

As stated, Hemi Coates and Dan Meade are the company directors and sole shareholders at present. They have clearly defined roles and responsibilities within the company to ensure a smoothly run operation.

Risk analysis and management systems, maintenance of the safe operational plan, ensuring all national safety standards are met and all other items relating to safety within the organisation is primarily the responsibility of Dan Meade but as a director, under the new act, Hemi Coates will also have a clear understanding of all safety aspects of the day to day running of Manaaki Adventures NZ.

As the organisation grows, so will the leadership hierarchy. There will also be an opportunity for the development of a ‘Safety Officer’ and/or a Health and Safety team depending on number of employees, employee request and PCBU operator discretion.

For more information see the “Tour Operations Manual” for job descriptions and the “Work in Progress” document for specific roles of Hemi and Dan.

WAIVERS AND MEDICAL FORMS

All clients must complete a detailed medical form and waiver. The medical form will indicate to staff any mental or physical issues a client has and outline the necessary treatment that must be provided. All information is confidential and will be stored in clear file or electronic device such as an ipad for easy access for all staff.

Special note of any serious concerns will be made so staff are fully prepared and practiced in

3

treatment.

If Manaaki Adventures deems a client's health to be too much of an impact on staff/other client time, they reserve the right not to take the individual on a tour. Alternatively a designated caregiver could come on the trip paying a prearranged, reduced price.

10% deposit is required to secure your seat. Full payment must be received no later than 21 days before the trip.

Tour fees, minus the 10% deposit is refundable up until 21 days before the trip if full payment has been made.

If a participant withdraws from a tour after this time they will not be eligible for a refund, but may negotiate transferring their fee to another student if all parties agree.

If a participant is sent home early due to a disciplinary matter or chooses to leave, no refund will be given. Manaaki Adventures reserves the right of staff to send a client/clients home for any major disciplinary incidents and/or putting themselves or others in extreme unnecessary danger.

For full copies of waivers and medical forms see appendix.

OUTSIDE PROVIDERS – RELATIONSHIPS AND RESPONSIBILITIES

Manaaki Adventures employs the best outdoor providers the country has to offer. By contracting experts in each given area, we can ensure clients gain the maximum experience from their adventure and are always in safe hands.

Responsibility for client safety is clearly defined between Manaaki Adventures and outside providers. When in ‘their domain’, client safety is the responsibility of the company taking the tour; outside of that, client safety is Manaaki Adventures’ responsibility. For example, if rafting with Kaitiaki Adventures, as soon as the guides start giving the clients the safety spiel, getting them kitted out in appropriate clothing, transporting them to the river, on the river and transporting them back to the centre, they are in charge and liable during those times.

When outside providers are not present, Manaaki staff are responsible and liable for the safety of all clients.

All outside providers reserve the right to exclude clients from their trips if they feel they are not physically, mentally or emotionally capable of participating.

All outside providers enter into the following Contractor’s Agreement with Manaaki Adventures. All evidence of this is kept on file and can be produced upon request.

From time to time we may be a “principal”. A principal “means a person who or that

4

engages any person (otherwise than as an employee) to do any work for gain or reward.”

As a principal, we are required to take all practicable steps for a contractor’s safety (and the

safety of any employees of that contractor).

To achieve this, all contractors will be advised of:

1. All specific hazards they may be exposed to, and the hazard controls, whilst the

contractor is undertaking work on our premises.

2. Emergency and evacuation procedures.

Our policy is that:

Contractor shall be informed they are responsible for any hazards that they may

create while on our premises;

Contractor must advise us (the Principal) of all serious harm accidents to self or

others in the place of work;

The contractors must provide documentation to confirm they have complied with

their own responsibilities under the Health and Safety in Employment Act 1992;

Ensure the following is given to all contractors / sub-contractors:

1. Letter to Contractor / Sub-contractor;

2. Safety Requirements for Contractors;

3. Conditions of Contract;

5

Contractor’s Agreement

Date

Dear

re: CONTRACT FOR MANAAKI ADVENTURES

To comply with the Health and Safety in Employment Act 1992, we require all contractors who wish to tender for contracts or maintain a service agreement/remain a preferred contractor/supplier to provide the following information:

1. Health and Safety Management Plan that includes:

Safety policy; Hazards and the hazard controls; and Accident reporting procedures

1. Contractors are reminded that all work is subject to the provisions of the Health and Safety in Employment Act 1992. In particular:

Contractors are to comply with all regulations, enactments, codes of practice (approved or voluntary) applying to the trade or profession within which they operate;

We, as the Principal, are to be advised of any and all hazardous plant, equipment, machinery or substances which are brought into the workplace;

All people utilised are fully trained in the work to be undertaken or are closely supervised by someone

6

who is. Any accident or incident which harms or may have harmed any person in the workplace, in addition to

being recorded and notified as required under Section 25 of the Health and Safety in Employment Act 1992, are to be reported to Us, as the Principal.

All safety clothing/equipment required to minimise the risk of injury is to be provided, accessible to and used by any person engaged in the workplace.

1. Before commencing work on our premises, all contractors must ensure that any employees of the contractor, subcontractors on our premises, or if an individual, they are conversant with:

Emergency procedures (to be followed in the event of an emergency); Safety rules and procedures; Hazards which have been identified, and the hazard controls.

4.We as the Principal to the contract, retain the right to inspect the contract operation at any time, to ensure all safety procedures and rules are being followed. Failure to follow such rules and procedures may result in the contract being terminated immediately.

I agree to abide by all the above conditions, on behalf of:

Contractor’s Name:

Contractor’s Signature:

Date:

Contact Phone / Fax Number(s):

Sign the attached copy and return with your Health and Safety Management Plan / Manual.

7

STAFF

Manaaki Adventures has high expectations of their staff members. Employment contracts are written up, clearly identifying job roles and responsibilities. See appendix for a copy of a Manaaki Adventures Employment Contract.

Manaaki Adventures is also responsible for ensuring guides hired are suitably qualified and skilled in the area/for the position they are hired.

Police checks, a detailed CV and proof of qualifications must be provided.

MINIMUM STAFF REQUIREMENTS

All Manaaki staff must have a current first aid certificate and must be enthusiastic and passionate about the outdoors. Manaaki staff do not need specific qualifications in pursuits such as rafting, kayaking etc as outside providers are contracted for these activities.

See appendix for copy of staff first aid certificates.

All staff will be provided with the following;

Employee’s Responsibilities

Every employee shall take all practicable steps to ensure:

Their own safety while at work; and

That no action or inaction of the employee while at work, causes harm to any other person(s);

and

That all personal protective clothing (and equipment) is worn (as identified by hazard

management controls)

No untrained employees will be permitted to perform any task, operate any machinery, or deal with any

substance or material without prior experience (unless closely supervised by some with such

experience).

All employees are to be aware of:

8

The hazards they will be exposed to in the workplace, and the hazard controls or procedures to

be taken to prevent any harm or damage to themselves, other person(s) and property.

What to do in an emergency.

Where all necessary safety gear or safety equipment and materials are kept.

To ensure that we are complying and maintaining this system, we will:

1. Ensure new, and existing staff read and understand this Manual.

2. Ensure Manual is available and accessible to all new, and existing employees.

3. Review this Manual at least annually, or as need be.

4. Maintain records to ensure all staff have read and understood this Manual.

Employee Participation

As an employer we will provide all reasonable opportunity for employees to participate in ongoing

processes for improving health and safety.

Refer to OSH Fact Sheets entitled “Employee Participation Systems” and “What is Employee

Participation”.

Note: A director will complete the outdoor pre­hospital emergency care course with Peak

Outdoor Safety and Emergency Management. This will be completed by January 2017.

Tour leaders will be trained in outdoor first aid.

9

Employee Induction / Training Record

Employee’s Name:

Started with on:

I N D U C T I O N

Date Induction Completed

Completed Completed

Trainee Signed Trainer Signed

Date

Trainee Signed

Trainer Signed Introduction

Safety Rules/briefing

Hazards and Emergencies

Accident and Incident Reporting and Recording Employee Participation System

Attaching a trailer

Food prep

Difficult client management techniques

10

T R A I N I N G

Under Training Fully Competent

Hazards Date Trainee Signed

Trainer Signed

Date Trainee Signed

Trainer Signed

UNDER TRAINING means: Received instruction on safety rules and hazards including safe operating procedures & practices. Must work under supervision.

FULLY COMPETENT means:Fully trained and able to operate unsupervised.

11

RISK ANALYSIS AND MANAGEMENT SYSTEMS

Manaaki Adventures puts extensive risk management systems in place for all tours. We also research other providers who we contract to ensure their safety standards meet our high expectations. Please see the following RAMS forms

Equipment always carried include

Charged cell phone First aid kit(s)

For all tours requiring specialist outdoor skills and qualifications, Manaaki Adventures employ staff with specific qualifications in the relevant discipline(s). All CVs and qualifications will be thoroughly evaluated by Manaaki Adventures director and employees with the highest skills and qualifications will be employed. When on these tours, the qualified staff take a leadership role in terms of decisions and actions for and of the group. Underqualified Manaaki Adventures staff who accompany clients on the tour will be used to make up client to guide ratios as the qualified employee sees fit.

In this case qualified staff will provide their owns risk analysis forms and they will be combined with existing Manaaki Adventures RAMS to ensure all aspects of the trip are considered and risks managed.

12

TRAVEL RAMS FORM

Analysis Description

RISK

Loss

Physical Effect Spiritual Property/Financial Emotional Social Site/Environment Other

INCIDENT Sources of loss

loss

Vehicles crashes

Vehicle break down

Vehicle stolen

HAZARDS Acts that

increase loss

PEOPLE

Drivers with poor driving skill Physical condition of driver e.g. tired Other road users

EQUIPMENT

Poor vehicle condition Over loading Unattended vehicle left unlocked Overloaded trailer – vision impaired

ENVIRONMENT

Poor weather condition Dangerous roads

RISK MANA

GEMENT STRATEGIES

NORMAL OPERATIONS

Drivers must have appropriate driver’s license

Exclude drivers with known history of poor driving or driving infringements

Leader to set guidelines appropriate to the group / situation.

Drivers to drive defensively

Drivers to minimise distractions in car

Vehicles have current warrant of fitness

All passengers must have an approved seat

Lock all unattended vehicles

Most experienced/comfortable staff member to transport trailer

Distribute gear amongst vehicles/trailers

Drive at a speed suitable for the conditions

Allow extra time

EMERGENCY

Access to communication – all staff to have cell phones on them

All staff have current first aid certificates

First aid kit accessible at all times and students aware of it

Fill out incident form and file and/or make adjustments to future trip plans

13

COOKING RAMS FORM

Analysis Description

RISK Loss

Physical Effect Spiritual Property/Financial Emotional Social Site/Environment Other

INCIDENT Sources of loss

Burns Gas poisoning Lack of energy (not able to cook) Forest fires

HAZARDS Acts that increase loss

PEOPLE Medical problems Special needs Showing off Students forced to participate Poor group management Misuse of gas cookers Playing around fire

EQUIPMENT Damaged cookers Inappropriate/lack of food Fire too big

ENVIRONMENT Water quality Lack of fuel Fire risks High winds Poorly ventilated gas cooking site

RISK MANAGEMENT STRATEGIES

NORMAL OPERATIONS

Instructor skilled in: - Communication - Group management Disclose risks/precautions Allow challenge by choice Address special needs Supervise all gas cooking and fires Limit the number of cookers/fires depending on group skill level

Gear lists/checks Inspect cookers before trips Extra food if required Bring backup gas cookers Have fire starters Matches/rubber Have water buckets available if needed Ensure fire/cooker used in appropriate area

Fires as permitted Fires away from ignitable material Use gas in ventilated area

EMERGENCY

Have first aid at hand Gladwrap taken to treat burns/pain management Access to communication Ensure access to plenty of water At least one trained first aider on every camp Report any incidents on incident sheets and file, making necessary adjustment to future trips

14

OVERNIGHT CAMPING RAMS FORM

Analysis Description

RISK Loss

Physical Effect Spiritual Property/Financial Emotional Social Site/Environment Other

INCIDENT Sources of loss

Students lost Serious falls – injury/death Hypothermia Hyperthermia Burns

HAZARDS Acts that increase loss

PEOPLE Medical problems/special needs Misuse of fire Misuse of cooking equipment Shelter substandard Students not listening/unaware of boundaries and hazards

EQUIPMENT Substandard clothing No torch Tents inadequate

ENVIRONMENT Rain Wind Cold Contaminated water supply Uneven ground/hazardous terrain around camp site

RISK MANAGEMENT STRATEGIES

NORMAL OPERATIONS

Medical forms to be completed prior to trip Challenge by choice All students to be taught correct use of camping equipment All shelters to be inspected by teacher prior to use Students to have demonstrated knowledge and ability through class Set up clear boundaries for students Enforce consequences/remove students who are not meeting expectation

Clothing and equipment list given out Staff to do quick inspection of clothing/equipment Staff to bring spare tent

Check weather forecast and cancel/postpone trip if necessary Ensure students have appropriate clothing prior to trip Ensure appropriate footwear and boundaries for students Boil or take water if necessary

EMERGENCY

Have first aid kit at hand and at least one trained first aider Access to communication Remove/separate people involved Report to T.I.C (responsible to report to D.P. or police if necessary)

Note: If camping in an area with limited/no cell phone reception a satellite phone and/or a Personal Locator Beacon must be carried

15

SNOW RAMS FORM

Analysis Description

RISK Physical Property/Financial Emotional

INCDENT Sources

of loss

Falls – death Falls – serious injury Hypothermia Hyperthermia

HAZARDS Acts that

increase

loss

PEOPLE Medical problems Special needs Showing off Students forced to participate Poor group management Students advancing to upper mountain before ready Susceptible to cold - hypothermia Lack of skill/knowledge

EQUIPMENT Inadequate clothing Snowboard/ski fault Sharp edges of board/ski cutting

ENVIRONMENT Extreme cold Exposed rocks Hard snow/ice Soft snow – catches edges Glare Cliffs/drops White out

R

I

S

K

M

A

N

A

G

E

M

E

N

T

S

T

R

A

T

E

G

I

E

S

N

O

R

M

A

L

O

P

E

R

A

T

I

O

N

S

Instructor skilled in: - Communication - Group management Disclose risks/precautions Ensure all students reach a certain skill level before allowed to advance Allow challenge by choice Use medical forms Address special needs Ensure adequate clothing Buddy students up At least one staff member to have all students cell phone numbers and at least one meeting time and point to be arranged throughout the day

Ensure all students have adequate clothing ( staff checks) Bring spare warm clothes All hired gear from reputable company Thorough safety talk for all

Ensure all students have adequate clothing (staff checks) Students to demonstrate adequate skill before moving to upper mt. Eye wear encouraged No students to ski off piste Students to ski in a minimum of 2. Students to hop off and walk down mountain in whiteout conditions

E

M

E

R

G

E

N

C

Y

Have first aid at hand Students instructed to contact ski patrol in accident/emergency Access to communication – at least one cell phone to be carried on the mountain at all times Report incident as necessary to Dan Meade or Hemi Coates Incident and injury report to be filed and debrief with directors to be done *If emergency happens on Mountain procedures are… 1. Keys for vehicles are to be left at the bottom café on arrival, phones can be carried on staff at all times 2. Trip leader to assess injury and organise help from ski patrol if necessary – could send competent student or member of public while they stay with victim 3. All staff to be notified of injury, student, where the injured student is being transported to and if any other students are accompanying them. 4. Next of kin (likely to be homestay parent) contacted and informed, asked to meet at defined location (hospital etc) 5. Secondary vehicle to transport student to hospital or appropriate destination 6. Other trip leader to meet rest of group at prearranged meeting time and transport them back to accommodation or home depending on itinerary.

16

SAFETY POINTS TO DISCUSS WITH CLIENTS ON MOUNTAIN Phone numbers – all students to have mine, me to have all students

Meeting times and places

Ski/snow board ideally 3s, minimum of 2s.

Stay on piste

Stay within your limits

Hold on to skis/snowboard at all times – run away snowboard can really hurt someone and end the day

Respect all gear and equipment

In the unlikely event someone is injured

-Friend to stay with you and waive down help or send 3rd person to get help

-Ski patrol will be radioed and come to help injured person

-Contact me, I will meet you at the first aid room

-Arrangements will be made depending on severity of injury

Snow code

1. Stay in control

2. People below you have the right of way

3. Obey all ski area signage

4. Look before you leap

5. Stop where you can be seen

6. Don’t lose what you use – gear and rubbish

7. Stay on the scene

8. Respect gets respect

For a full copy of Mt Ruapehu’s safety information please see the appendix at the back of this document

17

INCIDENT AND INJURY REPORTING

An incident can be defined as “A significant event or occurrence” Google definitions. In this case the significant occurrence may have happened and not had a significant consequence but needs addressing none the less. The staff member directly involved must fill the incident report out and file it with Dan Meade or Hemi Coates. Together, these two will review the incident, interview or question the persons involved and make a decision on whether a change needs to made to the programme.

Injury reports are filled out by staff after a significant injury to students or staff. A significant injury is defined by Manaaki Adventures as anything needing first aid treatment beyond a plaster. Again these must be filed with Dan Meade or Hemi Coates for them to review and possibly make changes to the programme.

It is important to note that not all incident or injury reports will result in a change to a programme or leadership style.

Templates of incidents and injury reports can be found in the appendix of this document. All injury and incident reports filed with company directors will have digital copies made and those digital copies filed on the Manaaki Adventures Google drive.

DISCIPLINARY STANDARDS AND ACTION PLANS

CLIENTS

Manaaki Adventures endeavors to maintain a friendly, positive atmosphere at all times on our tours. However, we have implemented processes to deal with the actions or behaviours of certain clients.

Clients must not;

Ingest drugs or alcohol Engage in any sexual activity with other tour members or non-tour members Put the safety of themselves and/or others at undue risk

Clients must;

Follow the instructions of Manaaki staff and contracted staff at all times Ensure they abide by all New Zealand laws

Failure to follow these rules may result in exclusion or isolation from some activities or events and/or the client may be sent to their legal guardian/asked to leave the tour (age dependent). The cost of this will be incurred by the legal guardian and no refund will be given.

18

INTENTION SHEETS

Intention sheets are written up in the form of itineraries and one will always be left with the partners of Hemi Coates and Dan Meade. Regular phone contact will be made with them to inform them of the group whereabouts and any changes that may be made to the itinerary. Partners are instructed to inform police if a trip has not returned within five hours of the designated return time and no contact can be made with any trip leaders.

If Hemi or Dan are not on the trip, either Hemi or Dan will be left with the intention sheet and will be the individual responsible for notifying police if a party is five hours or more late.

See appendix for an example of an itinerary/intention sheet.

EQUIPMENT LIST AND MAINTENANCE PROCEDURES

Currently Manaaki Adventures has little to no equipment. As the inventory grows equipment and maintenance procedures will be developed.

Equipment and clothing lists are supplied to all clients well in advance. These vary depending on the client, season and specific tour taking place.

Prior to participation in environments or activities that are testing (e.g. the snow, or water-based activities), clients will have their gear thoroughly checked.

If a client has insufficient clothing and/or equipment, every endeavour will be undertaken to provide the required gear. This may include but is not limited to, borrowing off another client or staff member or the client purchasing/hiring appropriate gear.

If the client is still underprepared he/she will have to be withdrawn from the activity at the discretion of a Manaaki Adventures staff member.

Note: the client will not receive a refund for this activity if the clothing or equipment was identified on the gear list provided.

It is also the responsibility of the tour leaders (Hemi Coates, Dan Meade or the person they appoint to be tour leader) to ensure the vehicle being used for the tour is of the required standard. The tour leader must ensure:

Vehicle and trailer has the appropriate WOF or COF Each student has their own seat and seat belt if seat belts are supplied Trailer is properly attached Vehicle is appropriate for tour and clients.

19

CLIENT GEAR LISTS Client gear lists will vary depending on the time of year the trip takes place, the locations the trip will be going to and the activities participated in. All gear lists for ‘standard’ tours are downloadable from the website and can be sent to clients upon request.

INSURANCE POLICIES

Manaaki Adventures has Public Liability Insurance through AIG and Bizcover for up to $1 million NZD.

Please see appendix

REFLECTION AND REVIEW CYCLES OF TOURS

Reflection takes place during and immediately after all tours in an informal sense. This process is formalised within 3 months of a tour ending and will take place in the form of a staff meeting. All staff who attended the trip and at least one member of the management team will attend the meeting with staff. The meeting will be led by management and a number of key questions will be asked. These include;

Did the tour meet the intentions and values Manaaki Adventure states in their ‘vision statement’, please expand

Did any injuries/medical accidents occur (injury report to be presented by most ‘affected’ staff member)?

Did any serious incidents occur (incident report to be presented most ‘affected’ staff member)?

Did clients enjoy their tour/gain a meaningful experience Feedback from client feedback forms to be discussed How can the tours be improved in terms of safety, efficiency and enjoyment for

clients Are there any concerns with the working environment? Once these points are discussed management and staff will make changes to

future tours.

All minutes from these meetings will be recorded and stored in an online folder with copies sent to staff involved.

Please see Tour Operations Manual for more information

20

INDEPENDENT ASSESSMENTS FROM GOVERNING BODIES

Ensuring client safety is of the utmost importance at Manaaki Adventures. In combination with the above systems we have in place, we have also had an independent review from “Worksafe New Zealand” acting on behalf of The Department of Labour Health and Safety Standards, to ensure we meet their stringent criteria for adventure operators as per the “Health and Safety in Employment (Adventure Activities) Regulations 2011, Guidance for operators”.

Below is an extract from the ministry website explaining the function of the regulation

“New Zealand’s adventure activity sector is world-renowned and is an important contributor to our economy and our national identity.

It is imperative that New Zealanders, visitors and the adventure activities sector can be assured that all operators have sound safety practices.

The Health and Safety in Employment (Adventure and Activities) Regulations (2011) established a safety audit and registration process that is a key part of providing that assurance. The regulations aim to enhance professionalism and ensure consistent good practice across the sector.”

Further details of this act are attached in the appendix.

Worksafe found Manaaki Adventures to be exempt from these standards as we contract outside providers for all activities deemed dangerous adventure activities.

In October 2015, Manaaki Adventures NZ became qualmarked. Assessed by a qualified assessor, the feedback about our safety practices and business in general was very positive. We are very proud to meet the high standards of this organization which is governed by the government department Tourism New Zealand and the AA (Automobile Association).

Please see appendices for more information.

EMERGENCY SCENARIOS

All staff are to be taken through their roles and responsibilities if the following natural disasters hit.

Possible scenarios;

Earthquake Tsunami Flooding Gale force winds (in bush/on mountain) Whiteout Cyclone

Attached is an emergency response programme in the event of a disaster in a fixed office

21

space. This will be updated as Manaaki Adventures expands and develops an office space.

22

MANAAKI DIRECTOR SIGNATURES

______________________________ _________________________________

Hemi Coates Dan Meade

Employee Acknowledgement

I have read and understand, this Health and Safety Manual. In particular:

My specific responsibilities

Accident / Incident reporting requirements; and

Emergency procedures.

Signed: Date:

Name: Position:

Signed: Date:

Name: Position:

Signed: Date:

Name: Position:

Signed: Date:

Name: Position:

Signed: Date:

23

Name: Position:

APPENDICES

24

25

26

27

Code of Practice for Pastoral Care of International Students Driver license regulations Emergency management plan Feedback form First Aid Cert - Dan First Aid Cert - Hemi First aid Cert - Juliet Adventure activities regulations - guidance for operators Injury report form Police report - D Meade Police report - J Birch Police report - H Coates PSL - Manaaki Adventures Ltd Public liability insurance certificate RAL RAMS form RAL RAMS info Health and Safety at Work Act 2015

28