User's Manual AutoPoll...Customer Service Hotline: (306) 653-6626 Toll Free: 1(877) 444-4473 or Email: [email protected] USER'S MANUAL INTRODUCTION AUTOPOLL PAGE 2-1 DWG. # 82200501

User's Manual

AutoPoll

Dwg#: 82200501

DWG. # 82200501 REV J 3/28/2019

INTERNATIONAL ROAD DYNAMICS INC.

QUALITY IN MOTION

User's Manual

AutoPoll

Part No. 82200501

Revision J

Date: 3/28/2019

International Road Dynamics Inc. reserves the right to alter any of its products or related published

technical data anytime, without notice.

Copyright© 2019 by International Road Dynamics Inc. (IRD)

All rights reserved, including the right to reproduce this document or portions thereof in any

form whatsoever, without written consent of the copyright holder. For information, please

contact IRD at:

Corporate Office U.S. Corporate Office

702 43rd Street 2402 Spring Ridge Drive, Suite E

Saskatoon, Sask. Spring Grove, IL

Canada S7K 3T9 USA 60081

Tel: (306) 653-6600 Ph: 1 (877) 444-4473

Fax: (306) 242-5599 Fax: (815) 675-1530

For further information or assistance, call IRD's Customer Service Hotline

at (306) 653-6626 or Toll Free at (877) 444-4IRD (4473)

USER'S MANUAL TABLE OF CONTENTS

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TABLE OF CONTENTS

TABLE OF CONTENTS ................................................................................................................... I

1 ABOUT THIS MANUAL......................................................................................................... 1-1

1.1 Purpose ....................................................................................................................... 1-1

1.2 Scope ........................................................................................................................... 1-1

1.3 Document Conventions ............................................................................................. 1-1

1.4 Points of Contact ........................................................................................................ 1-1

2 INTRODUCTION .................................................................................................................... 2-1

2.1 Autopoll System Overview ........................................................................................ 2-1 Features .......................................................................................................... 2-1

2.2 Data Sources and Formats ........................................................................................ 2-1 Remote Site Connectivity ................................................................................ 2-1

2.3 System Requirements ................................................................................................ 2-1 Software .......................................................................................................... 2-1 Hardware ......................................................................................................... 2-1

2.4 Installing Autopoll ...................................................................................................... 2-2 Full Release Installation .................................................................................. 2-2 Software Update .............................................................................................. 2-4

3 GETTING STARTED ............................................................................................................. 3-1

3.1 Launching The Application ....................................................................................... 3-1

3.2 Navigating the Autopoll Software ............................................................................. 3-2 Autopoll Main Window ..................................................................................... 3-2 Autopoll Help & About ..................................................................................... 3-5

3.3 Review System Settings ............................................................................................ 3-6 Sites Tab ......................................................................................................... 3-6 Port Settings Tab ............................................................................................. 3-7 FTP Settings Tab ............................................................................................ 3-7 Other Tab ........................................................................................................ 3-7

3.4 Application Exit .......................................................................................................... 3-8

4 SITE CONFIGURATION ........................................................................................................ 4-1

4.1 Create/Edit a Site ........................................................................................................ 4-1

4.2 Site Information .......................................................................................................... 4-2 Site Name and Description ............................................................................. 4-2 Site Time Zone ................................................................................................ 4-3 Include Site in Automatic Polling ..................................................................... 4-3 Download File Folder ...................................................................................... 4-3 Remote Host Type .......................................................................................... 4-4 Remote Host Connection ................................................................................ 4-5

4.3 Data To Download ...................................................................................................... 4-6 Date Range ..................................................................................................... 4-6 Image/Index Files Download Configuration .................................................... 4-7

4.4 Schedule ................................................................................................................... 4-10 Polling Frequency .......................................................................................... 4-11

4.5 Connection ................................................................................................................ 4-11 Network Connection Properties .................................................................... 4-12 RAS Connection properties ........................................................................... 4-13


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Serial Over IP Connection Properties ........................................................... 4-15 Dial-Up Connection Properties ...................................................................... 4-15 Serial Port Connection Properties ................................................................. 4-16

4.6 Transfer Protocol ..................................................................................................... 4-17 FTP Transfer Protocol ................................................................................... 4-17 SFTP Transfer Protocol................................................................................. 4-18

5 EDIT ALL SITES .................................................................................................................... 5-1

5.1 Data To Download ...................................................................................................... 5-1

5.2 Schedule ..................................................................................................................... 5-1

5.3 Connection .................................................................................................................. 5-2

6 MANUAL POLLING ............................................................................................................... 6-1

7 HARDWARE CONFIGURATION .......................................................................................... 7-1

7.1 Hardware ..................................................................................................................... 7-1 Modems ........................................................................................................... 7-1 Network Connections ...................................................................................... 7-1

7.2 Ports ............................................................................................................................ 7-1 Com Ports ....................................................................................................... 7-1

8 SYSTEM CONFIGURATION: SETTINGS ............................................................................. 8-1

8.1 Sites ............................................................................................................................. 8-1 Missed Autopoll Sessions ............................................................................... 8-2 Download Settings .......................................................................................... 8-2

8.2 Port Settings ............................................................................................................... 8-3 Port Settings: Defaults..................................................................................... 8-3

8.3 Logs ............................................................................................................................. 8-4 Clear Logs ....................................................................................................... 8-4 Enable Logs .................................................................................................... 8-4

8.4 E-mail ........................................................................................................................... 8-5 Send E-Mail Update ........................................................................................ 8-5

8.5 FTP Settings ............................................................................................................... 8-6 Timeouts .......................................................................................................... 8-6

8.6 Other ............................................................................................................................ 8-6 Language Support ........................................................................................... 8-6 Display Splash Screen .................................................................................... 8-7

9 COMMAND LINE POLLING .................................................................................................. 9-1

9.1 Start a Manual Polling Session ................................................................................. 9-1

10 APPENDICES ........................................................................................................................ A-1

LOGS .............................................................................................................. A-1

A.1 System Log ................................................................................................................. A-1

A.2 Service Log ................................................................................................................. A-2

IRD AUTOPOLL SERVICE ............................................................................ B-1

B.1 Accessing Windows Services ................................................................................... B-1 B.1.1 Services ........................................................................................................... B-1 B.1.2 Task Manager ................................................................................................. B-2

B.2 Stop/Start IRD Autopoll Service ............................................................................... B-2

B.3 Network Access .......................................................................................................... B-3


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AUTOPOLL INSTALLATION AND VERSION NOTES ................................. C-1

C.1 Installation Files ......................................................................................................... C-1

C.2 Uninstalling/Upgrading .............................................................................................. C-1

C.3 Full Release Installation; Rev L or later ................................................................... C-1

C.4 Release Updates ......................................................................................................... C-1

C.5 Upgrade to Rev F or Later ......................................................................................... C-2 C.5.1 From Rev D or E ............................................................................................. C-2 C.5.2 From Rev A, B or C ......................................................................................... C-2 C.5.3 Autopoll Rev C ................................................................................................ C-2 C.5.4 From Rev A or B .............................................................................................. C-3

READ ME FIRST .TXT FILE........................................................................... D-1

WHAT’S NEW ................................................................................................. E-1

LIST OF FIGURES ......................................................................................... F-1

F.1 List of Figures ............................................................................................................. F-1

USER'S MANUAL ABOUT THIS MANUAL

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1 ABOUT THIS MANUAL

1.1 PURPOSE

The primary purpose of Autopoll software is to automate the transfer of site data collection from various data sites and sources.

This manual provides:

An overview of data source site identification; and

Connection configuration required in the data download process.

1.2 SCOPE

This manual pertains to Autopoll software management procedures only.

See Operator’s Manual for specifics regarding accompanying hardware operation.

1.3 DOCUMENT CONVENTIONS

Indicates a potentially concerning situation that, if not avoided, may result in minor to moderate loss of data or software functionality.

Indicates Important information about equipment or procedures that can impact future decisions and/or actions.

Indicates a best practice procedure.

1.4 POINTS OF CONTACT

For customer support on content provided in this manual:

Customer Service Hotline: (306) 653-6626 Toll Free: 1(877) 444-4473

or Email: [email protected]

mailto:[email protected]?subject=Road%20Reporter%20II%20Question

USER'S MANUAL INTRODUCTION

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2 INTRODUCTION

2.1 AUTOPOLL SYSTEM OVERVIEW

The IRD Autopoll software facilitates the routine task of downloading data from remote data collection sites with minimal supervision. This application provides for the creation and maintenance of unlimited sites, a schedule of when to poll each site, what data to download, and where to store the data downloaded from each site.

FEATURES

Intuitive interface with built-in guides for standard tasks.

Scheduled polling provides for automatic connection and data download on a programmable schedule via a Windows Service.

Supports remote site connectivity via Internet or intranet network connection, Hayes compatible modem (56 KB p/s minimum) and/or Direct COM port connection.

2.2 DATA SOURCES AND FORMATS

Autopoll can process traffic data files from the following IRD systems:

iSINC Data Collection systems

TCC-540 Traffic Counters (v.2.8 and later)

DAW 190 data collection systems; and

IRD 1060 Series (MS-DOS and UnixWare v.7.x) systems.

Data can also be transferred from any FTP server.

REMOTE SITE CONNECTIVITY

Remote site connection via: Internet connection or Hayes compatible modem.

2.3 SYSTEM REQUIREMENTS

SOFTWARE

The Autopoll software runs on a 32 or 64 bit stand-alone/networked computer and is compatible with the following operating systems: Windows 7, 8, 8.1, 10

Microsoft .NET Framework 4.6.1 has minimum system requirements of:

Windows 7 Service Pack 1, Windows 8, Windows 8.1, Windows 10, Windows Server 2008 R2 SP1, Windows Server 2012, Windows Server 2012 R2

HARDWARE

Hardware Requirements

CPU Processor Minimum 1 GHz Recommended 1 GHz & higher

RAM Minimum 512 MB Recommended 2 GB

Available Disk Space Net Framework 2.5 GB Autopoll 10 MB


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2.4 INSTALLING AUTOPOLL

Uninstall any previous Autopoll software version before proceeding with a new installation. See Appendix C.2 Uninstalling/Upgrading

The IRD Autopoll Service must stopped prior to performing upgrade or uninstall procedures. See Appendix B.2 Stop/Start IRD Autopoll Service

For Important installation information, See Appendix C.1 Installation Files

FULL RELEASE INSTALLATION

Microsoft .NET Framework Version 4.6.1 must be installed prior to installation of Autopoll software.

2.4.1.1 Installation Flash Drive

To install Autopoll:

1. Insert the USB flash drive; an automatic installation routine will start.

2. Follow the steps as directed from the installation windows:

If Microsoft .NET Framework 4.6.1 is not yet installed, a pop-up window will appear with instructions for the user.

If the .NET software is bundled, the user will be directed to the local copy of .NET Framework 4.6.1 in the installer folder.

If the software is not bundled, the user will be directed to a website from which the software can be downloaded. Once Microsoft .NET Framework 4.6.1 is installed, the user can re-start the Autopoll installation.

Click Next to proceed.


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Scroll to read the License Agreement.

Click I Agree to accept terms.

Click to install in default folder or

Click Browse to select another folder location.

Click Install to proceed.

Once the status display bar is completely filled,

Close appears.

Click Close to exit the installer window.


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2.4.1.2 Autopoll Zip Package

1. Double-click the Autopoll Setup zip file exe.

2. Specify a temporary folder for file extraction.

3. Click Extract.

At the Enter Password prompt,

4. Type the IRD supplied password.

5. Click OK.

From the extracted files folder,

6. Double-click AutopollSetup.exe.

Figure 2-1 Setup.exe; Folder Location

7. Follow the steps as directed from the installation windows.

See section 2.4.1.1 (above)

SOFTWARE UPDATE

The IRD website provides access to the most current Autopoll software update.

To open the IRD Software Download page:

1. Type www.irdinc.com in the browser location bar.

2. Navigate to the IRD Software Download page:

http://www.irdinc.com/pcategory/software/software-download.html

http://www.irdinc.com/

http://www.irdinc.com/pcategory/software/software-download.html


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Figure 2-2 IRD Software Download Page

The Autopoll Service also provides automatic version checking. It is possible to check for a new version by following the steps below.

1. From the Autopoll main window, select Help.

2. From the Help menu, select About Autopoll…

3. If an update is available, the screen will read, “New Version Available.”

4. Click on the text to be redirected to the IRD Software Download page.

Figure 2-3 Autopoll - IRD: Main Window


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From the Software Download page,

1. Navigate to the Autopoll updates location.

2. Click the download link.

The downloaded Zip file appears at the bottom of the window.

The Autopoll update Zip file exe will be located in the Downloads folder.

2.4.2.1 Extract Files

A password is required for Zip file extraction.

1. Contact IRD at [email protected].

A password will be provided for the installation zip file.

2. Double-click the zip file exe.

3. Specify a temporary update folder for file extraction.

4. Click Extract.

At the Enter Password prompt,

5. Type the IRD supplied password.

6. Click OK.

For important update information:


7. Double-click READ ME FIRST.txt.

See Appendix C.1 Installation Files

mailto:[email protected]


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2.4.2.2 Prior to Update

Before updating Autopoll software:

Back up the current Autopoll application.

Uninstall any previous Autopoll software version before proceeding with a new installation. See Appendix C.2 Uninstalling/Upgrading

The IRD Autopoll Service must be stopped prior to performing upgrade or uninstall procedures. See Appendix B.2 Stop/Start IRD Autopoll Service

2.4.2.3 Install Update

A .NET Framework installation file is not included with an Update release package!

To install the Autopoll update:


1. Double-click AutopollSetup.exe.

2. Follow the steps as directed from the installation windows.

Missing .Net Framework Installation File

The standard Autopoll installation automatically checks for.Net Framework installation.

If Microsoft .NET Framework 4.6.1 has not been installed, a pop-up window is displayed:

For more detail on.NET Framework file installation See Appendix C.4 Release Updates

USER'S MANUAL GETTING STARTED

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3 GETTING STARTED

3.1 LAUNCHING THE APPLICATION

To start the Autopoll program:

Double-click the desktop shortcut icon; or

Navigate to the Autopoll installation directory and Double-click Autopoll.exe.

The Autopoll About window (splash screen) is displayed:

The splash screen display may be disabled.

See section 3.3.4 Other Tab

On application start, the following warning message may be displayed.

Click OK to continue.

See Appendix B.2 Stop/Start IRD Autopoll Service for more information.

Until a site is created, a No Sites Found prompt appears:

Click Yes to open the Create a New Site window.

Click No to continue working from the Autopoll – IRD main window.


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3.2 NAVIGATING THE AUTOPOLL SOFTWARE

AUTOPOLL MAIN WINDOW

Figure 3-1 Autopoll - IRD: Main Window

The Autopoll main window displays the following:

Menu Bar

Function Buttons

Site List

Site Information Display

Autopoll Scheduler; and a

Status Bar.

3.2.1.1 Menu Bar

The Autopoll menu bar has four menu options:

File Provides for entry of site related connection and configuration detail.

Logs Provides access to available log files on the system.

Tools Provides access to system configuration options.

Help Provides access to Autopoll Help and system version detail.

1

2

3 4

5

6


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File

Options are also accessible from the Autopoll function buttons.

New Displays Create a New Site window.

Edit Displays Edit Site window.

Edit All Displays the Edit All Sites window.

Delete Deletes selected site from site list.

Poll Starts an immediate poll of enabled sites.

Connect Unavailable when grayed out. Opens a terminal connection session with the device at the selected site.

Exit Terminates the Autopoll application session.

Logs

The Logs menu provides access to available log files.

Autopoll maintains text format logs detailing important actions, events and errors occurring in the system.

Selecting a log option for which no log file exists generates a Log Not Found alert and an empty log file is created/displayed.

Log files are stored in the following location:

C:\Users\Public\Documents\IRD\Autopoll\Logs.

System Log Provides a record of system activity, events, and errors. See Appendix A.1 System Log for sample format and content.

The in-depth results of an automatic scheduled polling session can be viewed via the System Log file.

Debug Log Provides a record of system errors and exceptions.

The following logs are not enabled during typical operations:

Winsock Log Must be enabled. Contains TCP socket communications detail.

COM Port Logs Must be enabled. Displays a Com Port submenu, one for each COM port; contains COM port communications information.

FTP Log Must be enabled. Contains FTP communications detail.

Tools

The Tools menu provides access to system configuration options.

Settings Provides access to system settings and preferences.

Hardware Displays system specific hardware connection detail.

3.2.1.2 Function Buttons

Buttons provide quick access to common Autopoll functions.

These options are also accessible from the File menu. See 3.2.1.1.1 File (menu) above.


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3.2.1.3 Site List

Displays a list of all data collection sites configured on the current system.

Current Site

Click a site name to make it the current site.

The current site may be edited or deleted.

Site List Display Options

Right-click a site in the list for site list display options.

Select Site(s) for Polling

Click the site checkbox to select site(s) for manual polling (indicated by a checkmark); or

Right-click a site in the list for selection options.

3.2.1.4 Site Information Display

Displays status detail for the currently selected site.

Click a site identifier from the site list to display site information.

Status Detail Descriptions

Last Status Last successful data retrieval from site.

Last Polled Time and date of the most recent connection attempt to site.

Range Time period for data collection until next poll.

Auto-poll Automatic polling enabled/disabled (Yes/No) for site.

Frequency Automatic polling frequency.

Connection Port Connection Protocol and (File Transfer Protocol).

Folder Folder in which downloaded files are saved.

Host Type Type of host system/device storing the data files.

Description Optional site description.

3.2.1.5 Autopoll Scheduler

Used to initiate automatic scheduled polling sessions processed by the IRD Autopoll Service.

Enter Time / Date to start the next poll.

Default: 11:59:59 of the current date.

Enable/Disable daily polling.


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Activate/Deactivate Autopoll Scheduler

Activate Initiates automatic polling; when the next scheduled polling time is reached, all enabled sites will be polled.

Deactivate Disables automatic polling.

The Autopoll service MUST be running to perform automatic polling.

When the Autopoll service is not running or automatic scheduled polling is not activated, polling can only be performed manually using the Poll function button (main window).

See section 6 Manual Polling

3.2.1.6 Main Window Status Bar

The Status Bar displays current system status detail.

AUTOPOLL HELP & ABOUT

3.2.2.1 Help

To display the Autopoll User manual:

From the Help menu,

Click Autopoll Help.

Tooltip Help

To display tooltip help throughout the application:

Hover the mouse over any active function button.

Contextual Help

To display context sensitive help throughout the application:

Click the question mark on any window title bar.

The mouse pointer displays a miniature question mark.

Position the pointer over an active option and click.

An option description is displayed.

3.2.2.2 About

To display Autopoll version and software release detail:

From the Help menu,

Click About Autopoll.


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3.3 REVIEW SYSTEM SETTINGS

General system configuration settings and defaults are applied through the Settings window. Some settings will typically be established prior to using the Autopoll software.

See section 8 System Configuration: Settings for all option descriptions

To access system configuration settings:

From the Tools menu,

Select Settings.

SITES TAB

See section 8.1 Sites for complete description

Download Settings

Displays the IRD default location for downloaded vehicle records.

Skip Files Already Downloaded

Click to skip files that have already been downloaded.

Click to display contents of the currently selected folder.

To change the default path and folder location for downloaded vehicle records:

Click to navigate to, create and/or select a new default download folder.

The new default folder location is applied to new site configurations only.

Click up or down arrows to adjust maximum number of network connections to be polled at once.

When specifying a mounted drive or network location, ensure the Autopoll Service has the necessary permissions to access the folder location.

See Appendix B.3 Network AccessError! Reference source not found.

Full UNC paths must be used in order for the Autopoll Service to access network drives.


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PORT SETTINGS TAB

Set default communications port settings to be applied when a new site is configured.

See section 8.2 Port Settings for complete description

Baud rate Click to select transmission speed for the connection.

Data bits Click to select number of data bits per byte: 5, 6, 7, 8

Parity Click to select type of parity bit checking.

Stop bits Click to select number of stop bits.

Flow control Click to select Hardware; None

Number of Connection Issues

Modem Initialization Strings

Start all initialization string(s) with AT.

FTP SETTINGS TAB

See section 8.5 FTP Settings for complete description

Set remote host FTP file transfer parameters.

OTHER TAB

See section 8.6 Other for complete description

Deselect to disable the Autopoll splash screen (About) display on application startup.

It is recommended that the settings be left at the default values.


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3.4 APPLICATION EXIT

To Exit the Autopoll application:

From the File menu,

Click Exit.

USER'S MANUAL SITE CONFIGURATION

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4 SITE CONFIGURATION Configuration parameters determine how site hardware connects to and integrates with the Autopoll software. These parameters are defined when creating or editing a site.

4.1 CREATE/EDIT A SITE

Figure 4-1 Site Configuration: Create/Edit a Site

To create and configure a new site:

From the File menu,

Select New; or

Click the New function button.

To edit site configuration:

From the Main window Site List,

Select a Site to edit.

From the File menu,

Select Edit; or

Click the Edit function button.

Click to save configuration changes and return to the Main window.

Click to discard any configuration changes and return to the Main window.


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Site configuration parameters are separated into five (5) tabs:

Site Information,

Data To Download,

Schedule,

Connection, and

Transfer Protocol.

4.2 SITE INFORMATION

Figure 4-2 Site Configuration: Site Information

SITE NAME AND DESCRIPTION

Name Site Identifier Alphanumeric only; Max 32 char.

Ext. Filename Extension Alphanumeric only; Must be unique.

This extension is used by some data analysis programs to identify the site and so must be unique for each.

Blank extension: When polling an iSINC remote host type, leaving Ext. blank results in the download of all files with a standard data collection filename and any file extension.*

*Useful if an iSINC is creating two different daily data collection files.

Description [Optional] Data collection site description.


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SITE TIME ZONE

Provides for improved timestamping of downloaded files.

Click to enable and configure when remote host site is located in a different time zone from the Autopoll computer.

4.2.2.1 Configure Site Time Zone

Click to configure time zone detail for the site location:

From the Timezone Information window:

Select Time Zone from drop down list.

Click OK to save configuration changes and close window.

Click Cancel to discard any changes and close window.

INCLUDE SITE IN AUTOMATIC POLLING

Click to enable this site to be included during an automated polling session.

This option must enabled to configure scheduled polling frequency.

See section 4.4.1 [Schedule] Polling Frequency

DOWNLOAD FILE FOLDER

Default: C:\Users\Public\Documents\IRD\Autopoll\My Vehicle Records

See section 8.1 [System Configuration: Settings] Sites

When different from the system configuration setting, specify a path and folder name for storing downloaded files for this specific site.

Click to browse for, create and/or select a folder location, OR

Copy and paste a UNC path into the text field.




When not selected, site time zone is assumed to be that of the Autopoll computer.


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REMOTE HOST TYPE

Remote Host Remote Host type for the current site.

Click the drop down box to display and select a host type.

Host type selection will determine Transfer Protocol availability and Connection options.

Remote Host Connection Transfer Protocol(s)

iSINC ALL FTP, SFTP, YModem, ZModem

TCC-540 (WIM) Traffic Counter Serial Connection via TCP/IP

Dial-up (Default)

Direct Serial

XModem

DAW 100/190 Serial Connection via TCP/IP

Dial-up (Default)

Direct Serial

XModem

1060 Series (MS-DOS) Serial Connection via TCP/IP

Dial-up (Default)

Direct Serial

ZModem

1060 Series (UnixWare v.7.x) ALL (Network Connection) FTP, SFTP, ZModem

FTP Server Network Connection

RAS Connection

FTP, SFTP

4.2.5.1 Configure Remote Host Type

Activated when selected Remote Host type is:

TCC-540 (WIM) Traffic Counter or DAW 100/190.

Click to configure Remote Host properties.

TCC-540 (WIM) Traffic Counter Properties

Bin Table Information

Specify the Traffic Counter Data to be downloaded:

Only download vehicle record files

Both vehicle record and binned data; or

Only binned data.


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DAW PC Properties

DAW host files are downloaded and identified with the Standard DAW naming convention: DXXXMMDD.YY

Click to enable/disable renaming downloaded files to YYYYMMDD.XXX format;

Where

YYYY Year 4 digits

MM Month 2 digits

DD Day 2 digits; and

.XXX File Extension.

REMOTE HOST CONNECTION

User Name Specify the Remote host connection login User Name.

Password Specify the Remote host connection User password.

Specify number of polling connection attempts (before generating a failed connection timeout).

A failed (terminated) polling session connection may be caused by:

Unreachable host

Dropped connection; or a

File Transfer Protocol failure.


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4.3 DATA TO DOWNLOAD

Figure 4-3 Site Configuration: Data To Download

The Data To Download tab provides for identification of date ranges for retrieving data as well as specifying whether vehicle image and/or index files are to be included.

To ensure data is not missed, verify that the specified date range is greater than or equal to the time between polling sessions.

See section 4.4.1 [Schedule] Polling Frequency



DATE RANGE

Autopoll can track the date of the last file successfully downloaded for a given site.

Click to enable; Autopoll retrieves all files since the last successful polling session.

4.3.1.1 Today’s Data

Click to retrieve data recorded since midnight of the current day.

4.3.1.2 From Days

From n days prior to today’s date.

n number of days of data to download.

Click to select/specify days of data to download prior to but not including today.

Example From 5 days ago up to today.

Downloads data from the previous five days not including today’s data.


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From n days up to m days prior to today’s date.

n number of days prior to today’s date considered to be the first day of data download.

m number of days prior to today’s date considered to be the last day of data download.

If n and m are both 0, only today’s file is downloaded.

Click to select/specify the range of days to be included in the download.

Example From 2 days prior up to 1 days ago

Downloads data from the two days preceding yesterday’s date not including yesterday’s data.

4.3.1.3 Between Dates

Click to select and activate Start Date and End Date.

Click the calendar icon to select date.

Start date is inclusive and end date is exclusive.

Example

Start Date: October 1, 2017 Downloads data files for all days from October 1, 2017 up to

End Date: November 1, 2017 and including October 31, 2017 but not November 1, 2017.

IMAGE/INDEX FILES DOWNLOAD CONFIGURATION

Vehicle image and/or index files can be downloaded using a network or RAS connection.

Click to enable option. Configure button is activated.

Click to configure image/index file download.


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Figure 4-4 Data To Download: Image Download Configuration

Image Download Configuration provides for identification of data type, folder locations and Remote Host file transfer detail.

Click to save configuration updates and close window.

Click to discard configuration changes and close window.

4.3.2.1 Setting Vehicle Image Download Options

Vehicle Record Enabled; Click to enable/disable vehicle record data in download.

Vehicle Image Click to include vehicle image(s) in download.

When enabled, Data Types options are activated.

Vehicle Index Available for Remote Host: 1060 Series (UnixWare v.7.6) only.

Click to include index files downloaded from legacy (older) 1060 UnixWare Virtual WIM systems.

Remote and Local Folder Locations

Images can be downloaded to both remote and local folders.

Remote Folder

Browse for/specify the remote host path and folder where downloaded images are stored.

Defaults: /cf/jpeg, /usr/wim/veh_rcrd/jpeg

Local Folder

Browse for/specify the local computer path and folder to which the captured images are downloaded.

The folder separator slash ( / ) must match the remote host path.


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File Extensions

Include file type extensions of retrieved image files stored on the remote host.

Default: jpeg; jpg

Multiple formats separated with a semi-colon ( ; ).

Parse remote folder for archive subfolders

Applicable to systems using an image archiving routine to move images into subfolders.

Click to enable remote folder parsing of image archive subfolders.

Select archival system.

106X Unixware ..\YYYYMMDD.<site>\*

Applicable to systems using an image archiving routine to move all images for a given day into a subfolder identified by Date and Site ID.

The same archive folder structure is maintained in the local image folder during image download.

VWS ..\YYYY\MM\DD\HH\*)

Used to allow for retrieval of vehicle images in a VWS archive folder structure.

iSINC ..\YYYYMMDD\HH\*)

Used to identify specific hour(s) for which files will be downloaded.

Individual Hours: 0 to 23 Separate multiple entries with a comma.

Hourly Range: n - m n first hour in range; m last hour.

Download a specified number of images

Limiting image file retrieval is useful for monitoring the quality of image capture on site.

Click to enable file retrieval to a subset of images stored on the remote host.

Select image retrieval option.

Number of images spaced throughout date range

Click to enable and set the maximum number of images to retrieve (from the list of all available images) spaced equally over the specified date range.

Number of random images

Click to enable and set the maximum number of images to retrieve, for each image type, selected randomly (from the list of all available images) during the specified date range.

For VWS and iSINC folders, a default hour range of 0-23 will be assumed if textbox is left blank.


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4.3.2.2 Remote Host Login

Remote Host Connection Properties are used to establish the Internet Protocol (IP) Address and Port number for remote host device connection.

Also set from Connection tab options. See section 4.5 Connection

(IP) Address Identifies the computer/device on the network.

Type the IP address of the remote host computer, i.e. 199.199.199.199

Port Specify the remote host port connection on the network.

For FTP Transfer Protocol over a network connection:

Default FTP port setting: 21.

For SFTP Transfer Protocol over a network connection:

Default SFTP port setting: 22.

User Name Specify the remote host connection login User Name.

Password Specify the remote host connection User password.

Enable FTP active mode Click to enable when encountering Firewall-related file transfer issues using FTP transfer protocol.

4.3.2.3 Use Same Name/Password for Image Download

Applied when standard network connections are already established for download of vehicle data.

Click to use the same remote host user name and password .

4.4 SCHEDULE

Figure 4-5 Site Configuration: Schedule

The Schedule tab provides options for configuring the frequency of automatic scheduled polling sessions. Scheduling defaults are applied when an Autopoll Schedule is activated.


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By default, a scheduled poll always begins at 11:59:59 of the specified day/date.

See section 3.2.1.5 Autopoll Scheduler for setting and activating a site polling schedule.



POLLING FREQUENCY

Daily Click to enable daily polling of remote hosts.

Weekly Click to enable weekday polling and select the day/days of the week on which polling is to be done.

Monthly Click to enable monthly polling and enter day(s), 1 - 31, polling is to be done. Multiple entries are separated with commas.

If a specified day is greater than the actual number of days in a given month (e.g. Feb. 30, Apr 31), polling will not be performed for that day.

The recommended method for end of month data retrieval is to enable Last day of the month.

To perform polling at the end of the month; click Last day of the month.

4.5 CONNECTION

Figure 4-6 Site Configuration: Connection

The Connection tab is used to define the type of connection to the remote host.

When a connection type is not available for the selected Remote Host type, the associated option is unavailable (grayed out).

See section 4.2.6 Remote Host Connection

Activated once a connection protocol has been enabled.

Click to configure protocol properties.




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NETWORK CONNECTION PROPERTIES

4.5.1.1 Network Connection Settings

Network Connection Properties are used to establish the Internet Protocol (IP) Address and Port number for remote host device connection.

(IP) Address Identifies the computer/device on the network.

Type the IP address of the remote host computer, i.e., 199.199.199.199

Port Identifies the remote host port connection on the network.

Image File Transfer Connection Protocols (FTP/SFTP)

Default FTP/SFTP ports: 21/22.

Transfer Connection Protocol (Telnet)

File data (only) transmissions can use the Telnet protocol.

For X/Y/Z Modem:

Set Port for a Telnet connection; Default Telnet port: 23.

For Router / Other Device: Set the Port accordingly.


Click Cancel to discard any configuration changes and close window.


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RAS CONNECTION PROPERTIES

The RAS Connection Properties window provides three (3) tabs for configuring Remote Access Server connection:

RAS Settings

Port Settings; and

Device Settings.

Figure 4-7 RAS Connection Properties

Click to save configuration changes and close window.

Click to discard any configuration changes and close window.

4.5.2.1 RAS Settings

Phone and Country

Phone Number Enter telephone number of the host connection. Include area code if the remote host is outside the local calling area.

Use area code Click to enable when Area Code is required.

Use country/region code Click to enable region code when the remote host is in a different country/region than this computer

Click the dropdown list box to select the Country/Region (code).

Dialing Rules

Used when initiating the outgoing call through an office exchange which requires an outside line prefix or has call waiting.

To access an outside line, dial: Enter the outside line prefix.

To disable call waiting: Select the call waiting disable code from the drop down list.

User Name and Password

RAS User Name Enter the User name for this RAS connection.

RAS Password Enter the Password for this RAS connection.


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4.5.2.2 Port Settings

Figure 4-8 RAS Connection Properties: Port Settings

Currently Disabled.

Resets all entries to the default settings.



Use port(s)

COM port on this computer available to be used for connection to remote host.

Click to enable port for connection.

Connection attempts begin with the first unused (enabled) port.

Port Settings

See section 8.2.1 Port Settings: Defaults

4.5.2.3 Device Settings

Device Connection properties are used to establish the device Internet Protocol (IP) Address and Port number for after remote host server connection.

(IP) Address Type the IP address of the remote device, i.e. 199.199.199.199

Port Specify the remote device port connection.

Set Port for FTP connection; Default FTP port: 21.

Set Port for SFTP connection; Default FTP port: 22.

Set Port for a Telnet connection; Default Telnet port: 23.

For Router / Other Device: Set Port accordingly.


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SERIAL OVER IP CONNECTION PROPERTIES

4.5.3.1 Network Connection Settings

Serial Over IP uses a raw TCP/IP connection for polling devices connected to a network via a serial to Ethernet conversion device such as a port server (manufactured by Digi International or MOXA) or a wireless modem.

(IP) Address Identifies the IP address to be used to connect to the remote local host device.

Port Specify the port number to be used to connect to the remote local host device.

Port should be set to a network port which is open for raw TCP/IP, not a Telnet or FTP port.

DIAL-UP CONNECTION PROPERTIES

Figure 4-9 Dial-Up Connection Properties

The Dial-Up Connection Properties window provides two (2) tabs for configuring remote connection:

Dial-up; and

Port Settings.




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4.5.4.1 Dial-up Settings

See section 4.5.2.1 RAS Settings for a description of these settings.


Figure 4-10 Dial-Up Connection Properties: Port Settings

See section 4.5.2.2 RAS Connection properties: Port Settings for description.

SERIAL PORT CONNECTION PROPERTIES


Figure 4-11 Serial Port Connection Properties: Port Settings

The Serial Port Connection Properties allows for the configuration of port settings used to connect to the remote local host device.


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See section 4.5.2.2 RAS Connection properties: Port Settings for description.

4.6 TRANSFER PROTOCOL

Figure 4-12 Site Configuration: Transfer Protocol

The Transfer Protocol tab provides for selection of the file transfer protocol associated with the remote host selected in the Site Information tab. Availability of a protocol is dependent on Host Type. See section 4.2.5 Remote Host Type

Only activated when FTP or SFTP protocols are selected.

Click to configure protocol properties.



FTP TRANSFER PROTOCOL

4.6.1.1 Default Port Setting

When configuring the FTP Protocol, the default port setting is 21.

A warning message is displayed when the current port setting does not match the protocol default.

4.6.1.2 FTP Properties: General

Specify the remote host path and folder where data files are to be stored.

Connection Mode: To address firewall related FTP file transfer issues,

Click to enable Active mode.



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SFTP TRANSFER PROTOCOL

4.6.2.1 Default Port Setting

When configuring the SFTP Protocol, the default port setting is 22.

A warning message is displayed when the current port setting does not match the protocol default.

4.6.2.2 SFTP Properties: General

Specify the remote host path and folder where data files are to be stored.

4.6.2.1 SFTP Properties: SSH Key Authentication

Click to enable Key Pair Authentication

for remote host login.

Username identified in Site Information is used in conjunction with Private Key File.

Private Key File:

Specify or browse to remote host path and folder where Private Key files are stored.

Allowed Key Pair types; DSA and RSA.

Supported Private Key Formats

Private Key Start of Key

OpenSSH --- BEGIN DSA PRIVATE KEY ---

SSH.com --- BEGIN SSH2 ENCRYPTED PRIVATE KEY ---

PuTTY PuTTY-UserKey-File-2

Private Key File Passphrase (if required):

Specify Private Key encryption passphrase for encrypted private key file.

Click to enable when remote host requires Password authentication following Key Pair Authentication.

Uses Password identified in Site Information.


USER'S MANUAL EDIT ALL SITES

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5 EDIT ALL SITES

Edit All Sites configuration parameters are separated into three (3) tabs:

Data To Download

Schedule; and

Connection

Figure 5-1 Edit All Sites: Data To Download

Configuration settings specified at the Edit All Sites level affect configuration changes across all sites.

To update configuration settings across all sites:

From the File menu,

Select Edit All.

Click OK to save configuration changes and return to the main window.

Click Cancel to discard changes and return to the main window.

5.1 DATA TO DOWNLOAD

Files to download Enable and specify data file settings to be applied for all sites.

See section 4.3 [Site Configuration] Data To Download for a description of all settings.

5.2 SCHEDULE

Figure 5-2 Edit All Sites: Schedule

USER'S MANUAL EDIT ALL SITES

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When to poll Click to enable and specify automatic Polling Schedule settings across all sites. See section 4.4 [Site Configuration] Schedule.

5.3 CONNECTION

Figure 5-3 Edit All Sites: Connection

Dial-Up Site Click to enable and specify ports to be used for dial-up sites.

Network Sites Click to enable and specify Network Sites port setting.

USER'S MANUAL MANUAL POLLING

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6 MANUAL POLLING

Figure 6-1 Manual Polling Summary

The Manual Polling Summary initiates a polling session and displays real-time polling connection/event information for enabled sites.

This polling detail is also recorded in the System Log file. See Appendix A.1 System Log for information.

The polling summary window is NOT shown during an automatic scheduled polling session.

To access the Manual Polling Summary:

From the File menu,

Select Poll….

Or

Click the Poll… function button.

Click Cancel to abort the manual polling session.

The following actions are performed and identified during the polling process:

Connecting to site

Logging in to site

Retrieving list of files

Reviewing list of files

Retrieval of files

Completion status

USER'S MANUAL HARDWARE CONFIGURATION

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7 HARDWARE CONFIGURATION

Figure 7-1 Hardware: Hardware

The Hardware tab displays site hardware connection information. Hardware configuration parameters are divided into two (2) tabs:

Hardware; and

Ports.

To access hardware configuration settings:


Select Hardware.

7.1 HARDWARE

MODEMS

Lists any modems accessible from this computer.

NETWORK CONNECTIONS

Lists all network connections on this computer.

7.2 PORTS

COM PORTS

Lists communications ports and their respective availability on this computer.

USER'S MANUAL SYSTEM CONFIGURATION: SETTINGS

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8 SYSTEM CONFIGURATION: SETTINGS

General system configuration settings and defaults are applied through the Settings window. System settings are categorized into six (6) tabs:

Sites

Port Settings

Logs

E-mail

FTP Settings; and

Other

To access system configuration settings:


Select Settings.

Click to save all configuration changes and return to the Main window.

Click to discard configuration changes that have not been saved or applied, and return to the Main window.

Click to save configuration changes while remaining in the Settings window.

Useful for updating changes on a tab by tab basis.

8.1 SITES

Figure 8-1 Settings: Sites


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MISSED AUTOPOLL SESSIONS

A file download session can be missed should Autopoll not be running during a scheduled polling time. The application can poll for any missed sessions on the next application start.

Click to enable retrieval of data from previously missed polling sessions.

DOWNLOAD SETTINGS

Displays the IRD default location for downloaded vehicle records.

On Autopoll installation, a desktop shortcut also points to this default location.

The new Site Information display also includes a link to this location:

The default path and folder location for downloaded vehicle records may be changed.

Click to navigate to, create and/or select a new default download folder.

The new default folder location is applied to new site configurations only.

Changing the default folder location does not automatically update the desktop shortcut. The shortcut Properties must be changed.




Click to display contents of the currently selected folder.

8.1.2.1 Skip Files Already Downloaded

Click to skip any files that have already been downloaded.

8.1.2.2 Number of Network Connections to Allow at Once

Click up or down arrows to adjust maximum number of network connections to allow at once.


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8.2 PORT SETTINGS

Figure 8-2 Settings: Port Settings

The Port Settings tab displays default communications port settings applied when a new site is configured.

PORT SETTINGS: DEFAULTS


Baud rate Transmission speed for the connection.

Click dropdown list to select.

Data bits Number of data bits per byte: 5, 6, 7, 8


Parity Type of parity bit checking used.


Stop bits Number of stop bits used.


Flow control Flow control in effect: Hardware; None



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8.2.1.2 Modem Initialization Strings

Used for a modem requiring one or more (up to a maximum of three) initialization strings.

Type the initialization string(s) in the data entry box.

Multiple strings are separated by a blank space or a semi-colon.

A modem initialization string must begin with AT.

8.3 LOGS

Figure 8-3 Settings: Logs

The Logs tab provides access to log file parameters and maintenance options. Log files are located in the common documents folder:

C:\Users\Public\Documents\IRD\Autopoll\Logs

CLEAR LOGS

To clear accumulated log files for the specified log type:

Click the button beside the desired log type.

ENABLE LOGS

The following options should only be enabled for troubleshooting sessions as the log files will accumulate a large number of entries:

Enable the Winsock Log Enables the system to log Winsock events.

Enable the COM Port Logs Enables the system to log COM Port events. One log file is created for each COM Port.

Enable the FTP Log Enables the system to log FTP events.


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Passwords are not encrypted when logged to the Winsock, Com Port or FTP log files; enabling these options should only be done on a secure computer or when monitoring logs in real time and the files will be deleted at the end of the monitoring session.

8.4 E-MAIL

Figure 8-4 Settings: E-mail

Autopoll can be configured to send a status notification message upon completion of an automatic scheduled polling session.

SEND E-MAIL UPDATE

Click to enable an email update upon completion of the automatic scheduled polling session.

Click the ellipsis to open a window for entering addresses:

To Addresses Specify recipient email addresses for the status notification message.

CC Addresses Specify copied recipient email addresses for the status notification message.

From Address Enter the sender address for the status message.

Host Address Enter the name/IP address of the e-mail server used to send the status message.


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Username If required, enter the e-mail server log in username. Confirm with e-mail server administrator.

Password If required, enter the e-mail server log in password. Confirm with e-mail server administrator.

8.5 FTP SETTINGS

Figure 8-5 Settings: FTP Settings

The FTP tab provides access to remote host FTP file transfer parameters.

It is recommended that the settings be left at the default values.

TIMEOUTS

Connection Timeout 10 Number of seconds to wait for responses when attempting to establish a connection.

Transfer Timeout 120 Number of seconds to wait for response when transferring a file.

Max Retries 5 Number of file transfer attempts before reporting a failure.

8.6 OTHER

LANGUAGE SUPPORT

Figure 8-6 Settings: Other

Language Support Specify language. Default: English (United States).

Restart the application to apply a language update.


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DISPLAY SPLASH SCREEN

Click to enable/disable the Autopoll splash screen on application startup.

USER'S MANUAL COMMAND LINE POLLING

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9 COMMAND LINE POLLING

Autopoll provides the option to run manual polling sessions from the command line.

9.1 START A MANUAL POLLING SESSION

1. Navigate to the Autopoll directory:

cd C:\Program Files\IRD\Autopoll

2. Enter the polling command:

Autopoll /Poll <site name> or /P <site name>

Where

<site name> is the site identifier provided in the Site Information tab.

Site names with spaces must be enclosed in quotation marks.

Examples:


Autopoll /Poll FoxLakeWIM


Autopoll /P “AK, Soldotna”

USER'S MANUAL LOGS

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10 APPENDICES

LOGS Autopoll maintains a text format log that details important actions, events and errors that occur in the system.

Configuration and log folders are stored in the common documents folder: C:\Users\Public\Documents\IRD\Autopoll

A.1 SYSTEM LOG

The format and common log entries found in the system log will be similar to the following, which displays the successful transfer of files from two sites configured with network connections and using SFTP.

Sample System Log:

[2016-10-13 12:03:25.83]<Autopoll> Information: Startup - Initialize done.

[2016-10-13 12:03:25.83]<Autopoll> Information: Startup - Release: Autopoll P/N

152163 Release L

[2016-10-13 12:03:25.83]<Autopoll> Information: Startup - Build Version:

4.0.6129

[2016-10-13 12:03:25.83]<Autopoll> Information: Startup - Autopoll started with

no arguments.

[2016-10-13 12:06:34.66]<Autopoll> Information: Manual polling session starting

now

[2016-10-13 12:06:34.77]<Autopoll> Information: Site: Network SFTP Site 1 Poll

started on site [iSINC, Network (SFTP), Daily, 10/12/2016 up to Today,

VehicleRecord]

[2016-10-13 12:06:34.77]<Autopoll> Information: Site: Network SFTP Site 1

Logging into FTP Server


started on site [iSINC, Network (SFTP), Daily, 10/12/2016 up to Today,

VehicleRecord]


Logging into FTP Server


Logged into FTP Server


Retrieving list of files (may take a while).


Logged into FTP Server


Retrieving list of files (may take a while).


Reviewing list of files (may take a while).

[2016-10-13 12:06:42.03]<Autopoll> Information: Site: Network SFTP Site 1 File

already transfered: C:\Users\Public\Documents\IRD\Autopoll\My Vehicle

Records\20161012.ste.hbt


Retrieving File: 20161012.ste


Reviewing list of files (may take a while).


Retrieving File: 20161012.804


successfully completed on site


successfully completed on site

[2016-10-13 12:07:20.26]<Autopoll> Information: Manual polling session

complete.

USER'S MANUAL LOGS

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A.2 SERVICE LOG

The log for the Autopoll service tracks events for the service such as starting, stopping, initializing, detection of settings changed via the application, reloading of the settings, the start of an automatic scheduled polling session, and a periodic heartbeat to indicate the service has not stopped unexpectedly.

Sample Service Log:

[2016-10-14 13:15:17.43]<AutopollService> Information: Service - Start.

[2016-10-14 13:15:17.43]<AutopollService> Information: Initialize Start.

[2016-10-14 13:15:17.87]<AutopollService> Information: (Re)setting poll time:

Today = 10/14/2016 1:15:17 PM Tomorrow = 10/15/2016 1:15:17 PM Next Actual Run

= 10/17/2016 3:00:00 PM

[2016-10-14 13:15:17.87]<AutopollService> Information: (Re)setting poll time

Delay Interval: Today = 10/14/2016 1:15:17 PM Tomorrow = 10/15/2016 1:15:17 PM

Next Actual Run = 10/17/2016 3:00:00 PM Interval = 265482120.4653

[2016-10-14 13:15:17.91]<AutopollService> Information: Initialize Finish 1.

[2016-10-14 13:15:17.91]<AutopollService> Information: Startup - Initialize

done.

[2016-10-14 13:15:17.91]<AutopollService> Information: Startup - Release:

Autopoll P/N 152163 Release L

[2016-10-14 13:15:17.91]<AutopollService> Information: Startup - Build Version:

1.0.6129

[2016-10-14 13:15:30.77]<AutopollService> Information: Change of settings

detected. Reloading settings.

[2016-10-14 13:15:35.77]<AutopollService> Information: Settings reloaded.





= 10/17/2016 1:16:40 PM












= 10/14/2016 1:17:15 PM







[2016-10-14 13:17:15.03]<AutopollService> Information: An autopoll session is

starting now



= 10/15/2016 1:17:15 PM





[2016-10-14 14:15:57.46]<AutopollService> Information: Heartbeat: Service is

alive and running!

USER'S MANUAL IRD AUTOPOLL SERVICE

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IRD AUTOPOLL SERVICE Automatic scheduled polling sessions are processed by a windows service that is installed with the application: IRD Autopoll Service.

This service must be running in order for automatic scheduled polling sessions to be processed.

The IRD Autopoll service must be stopped prior to running Autopoll uninstall/upgrade procedures.

B.1 ACCESSING WINDOWS SERVICES

B.1.1 SERVICES

Appendix Figure B-1 Services Window: Windows Service Listing

Services settings can be accessed through the Control Panel or by searching for Services using the Windows search option.

IRD Autopoll Service is listed under Services (Local), Extended tab.


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B.1.2 TASK MANAGER

Appendix Figure B-2 Windows Services: Task Manager

The Windows Services list can also be displayed via the Task Manager Services tab.

To access the Task Manager, press Ctrl-Shift-Esc or right-click the Windows taskbar.

B.2 STOP/START IRD AUTOPOLL SERVICE

To Stop/Start the IRD Autopoll Service:

From the Services tab,

Click IRD Autopoll Service.

From the left side of the window,

Click the desired option.

or

From the Task Manager Services tab,

Right-click IRD Autopoll Service.

From the context menu,

Click the desired option.


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B.3 NETWORK ACCESS

To ensure proper access and permissions to write to the specified network location, a user account and password must be specified for the Autopoll Service.


Contact IT personnel to confirm the correct information.

From the Services window,

1. Right-click the IRD Autopoll Service.

From the menu,

2. Click Properties.

From the IRD Autopoll Services Properties window

See Appendix Figure B-3 (above)

3. Click the Log On tab.

4. Click This account.

5. Type and Confirm (re-type) the account password.

Appendix Figure B-3 AutoPoll Services Properties: Log On


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If Autopoll does not have the necessary permissions to access the network path entered, the following warning message will be displayed.

Appendix Figure B-4 Network Path Warning

If a network path has been selected that uses a mounted drive, Autopoll will display the following warning message.

Appendix Figure B-5 Mounted Drives Warning

USER'S MANUAL AUTOPOLL INSTALLATION AND VERSION NOTES

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AUTOPOLL INSTALLATION AND VERSION NOTES

C.1 INSTALLATION FILES

Folder Location: C:\Program Files\IRD\Autopoll

Software License.rtf Outlines IRD Software License Agreement.

Read Me.txt Provides important information about the Autopoll software.

What’s New.txt Summarizes improvements and additions throughout Autopoll software releases.

C.2 UNINSTALLING/UPGRADING

To uninstall the current version of Autopoll*:

1. Navigate to the Uninstall or Change a Program window from the Control Panel, or the Apps & Features window from computer settings.

2. Select current version of Autopoll. 3. Press Uninstall.

*Steps for uninstalling software will vary depending on version of Windows. Instructions are based on Windows 10.

The information below is also provided in READ ME FIRST.txt located on the installation Flash Drive or CD.

Any previous Autopoll software versions must be uninstalled before proceeding with a new installation.

Autopoll Versions L and later use a Windows Service to accomplish scheduled polling.

C.3 FULL RELEASE INSTALLATION; REV L OR LATER

1. Double-click AutopollSetup.exe to execute the installation procedure.

2. At the prompt to install Microsoft .NET Framework 4.6.1, follow the provided link and download the software before proceeding.

3. Follow the remaining Autopoll installation prompts.

Once installation is complete, the IRD Autopoll Service (responsible for scheduled polling) is installed but not been started.

4. Start the service as desired. See Appendix B.2

C.4 RELEASE UPDATES

The standard Autopoll installation automatically checks for.Net Framework installation.

If Microsoft .NET Framework 4.6.1 has not been installed, a pop-up window will be displayed with a location from which to download the software. If the software is bundled, a local copy will be provided; if the software is not bundled, a website link will be provided.

1. Follow the link provided to download the .Net Framework file.

2. Install .Net Framework.

3. Start and run the Autopoll installation again.


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If required, the .NET Framework can be installed manually.

Locate the Net Framework file:

From a web browser,

1. Navigate to: https://download.microsoft.com/download/E/4/1/E4173890-A24A-4936-9FC9-AF930FE3FA40/NDP461-KB3102436-x86-x64-AllOS-ENU.exe

2. Download and Save the file.

If necessary, transfer the file to the computer where Autopoll is to be installed.

From Flash Drive/CD

1. Navigate to and double-click the Net Framework application file.

2. Install .NET Framework.

When the .NET Framework installation is complete,

3. Start the Autopoll installation again.

C.5 UPGRADE TO REV F OR LATER

C.5.1 FROM REV D OR E

Versions D / E must be manually uninstalled prior to installing version F or later software.

If not uninstalled prior to installing version F or later, an error message is displayed.

C.5.2 FROM REV A, B OR C

The releases of IRD’s Autopoll software from Revision D on use a revised XML file for storing site information and the general configuration settings. Conversion from the earlier file formats is performed automatically during installation if the files exist.

In Autopoll Revisions A, B and C, a template for site information was placed in a file named Site.xml, the actual sites information was placed in a file named Sites.xml and the general configuration information was found in a file named Settings.xml. These three files can be found in the Configuration folder of the Autopoll installation directory. Following an upgrade to Revision D or later, these files will remain in the directory, however, a new site information file, SitesConfig.xml and a new general configuration file, GnrlSettings.xml, will appear in the same directory. The old files, Site.xml, Sites.xml and Settings.xml, will be unused and can be deleted following the upgrade.

Image file downloading configuration has changed from previous releases. Please check your image file downloading configuration after upgrading.

C.5.3 AUTOPOLL REV C

To upgrade from Autopoll Revision C to Revision D or later software, run setup.exe from the Autopoll Revision D or later distribution CD. This will automatically uninstall revision

https://download.microsoft.com/download/E/4/1/E4173890-A24A-4936-9FC9-AF930FE3FA40/NDP461-KB3102436-x86-x64-AllOS-ENU.exe

https://download.microsoft.com/download/E/4/1/E4173890-A24A-4936-9FC9-AF930FE3FA40/NDP461-KB3102436-x86-x64-AllOS-ENU.exe


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C and install the new revision. The site information from revision C will be automatically transferred from the Sites.xml file to the new SiteConfig.xml file during installation. The general configuration information will also be transferred from the Settings.xml to the new GnrlSettings.xml file during installation.

C.5.4 FROM REV A OR B

Autopoll Revision D or later installation is designed to automatically uninstall older versions of Autopoll; however, as a result of the installation process of versions A or B, the Revision D and later uninstall process will remove three key parameter files: Settings.xml, Site.xml and Sites.xml.

When upgrading to Autopoll Revision D (or later) from Revision A or B, it is IMPORTANT that these files be backed up safely BEFORE installing the new version of Autopoll or all the INFORMATION in them WILL BE LOST.

To perform an Autopoll upgrade from Revision A or B to Revision D or later, follow the steps below:

1. Back up the parameter files; open Windows Explorer and navigate to the directory where Autopoll is installed (the default installation directory is C:\ProgramFiles\IRD\Autopoll). Open the Configuration subdirectory. This directory should contain the Settings.xml, Site.xml and Sites.xml files. Either copy these three files to a backup directory somewhere else on the drive or rename the files with different names.

2. Uninstall the old version of Autopoll using the Windows Control Panel – Add/Remove Programs function.

3. Restore the Settings.xml, Site.xml and Sites.xml files back to the Configuration subdirectory. Note that you may need to recreate the Configuration folder.

4. Run the Revision D or later installation. The site information from the older version will be automatically transferred from the old files to the new files during installation.

USER'S MANUAL READ ME FIRST .TXT FILE

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READ ME FIRST .TXT FILE

Autopoll

Release N (Build: 4.3.x)

Copyright (c) 2019, International Road Dynamics, Inc.

All rights reserved.

1. SYSTEM REQUIREMENTS

Autopoll is available as both 32-bit and 64-bit Windows applications.

The system requirements for Autopoll are driven primarily by the requirements for the Microsoft .NET Framework 4.6.1

For installation requirements of Microsoft .NET Framework 4.6.1:

https://www.microsoft.com/en-ca/download/details.aspx?id=49982

Also required: Internet Connection and/or a Hayes compatible modem.

2. SOFTWARE LICENSE

Terms of the software licensing agreement as outlined in the Software License.rtf file.

3. COMMAND LINE OPTIONS

Autopoll supports the following command line option:

Autopoll.exe [/P[oll] <site name>]

/P, /Poll Polls the site specified in <site name>. Site name is not case sensitive.

4. KNOWN ISSUES

Issue 1: Autopoll hangs when downloading bin table information from TCC-540 (WIM) Traffic Counter remote hosts.

Description: Occurs when TCC-540 traffic counters do not respond to an enquiry to obtain bin table information. When this occurs Autopoll will appear to hang while waiting for the host to transmit bin table information.

Fix: Click Cancel and retry downloading the bin table information.

Issue 2: CPU usage increases continously when downloading vehicle record data files from site until it peaks at 100%.

Description: Occurs due to the high overhead of communicating with and transferring vehicle record data files from the remote host computer on site back to your computer using the X|ZModem file transfer protocols.

Fix: While downloading vehicle record data files, Autopoll is designed to allow other programs a sufficient share of processor time. Other programs can run concurrently although lag time may be experienced depending on CPU speed and computer memory.

5. OBTAINING TECHNICAL SUPPORT

Technical support for Autopoll: Web Site: http://www.irdinc.com/

E-Mail: [email protected]

https://www.microsoft.com/en-ca/download/details.aspx?id=49982

http://www.irdinc.com/

mailto:[email protected]

USER'S MANUAL WHAT’S NEW

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WHAT’S NEW

Autopoll

Copyright (c) 2019, International Road Dynamics, Inc. All rights reserved.

Release N (Build Version 4.3.x)

– Added: Feature to limit the number of active network connections polled at once.

– Added: Completely new Autopoll installer, which requires previous versions of Autopoll to be uninstalled.

– Bug Fix: To correct how scheduled poll intervals would shift by minutes/hours if the application were left alone.

– Bug Fix: To correct how VWS image folder hierarchy was not being parsed correctly.

– Bug Fix: To address that the image downloading progress was not reported to the Polling Window correctly.

– Removed: ‘No Carrier detected’ as a modem ‘port problem.’

Release M (Build Version 4.2.x)

– Improved: The minimize function has changed to show Autopoll in the taskbar instead of system tray.

– Improved: Automatic version checking has now been added to Autopoll.

– Improved: A UNC path can now be manually entered or pasted into the Download Folder field of the Site Information Tab.

– Update: The General Tab under Settings has been removed.

– Improved: Images can now be parsed and downloaded from a VWS image folder hierarchy.

– Improved: Improvements have been made to Manual poll to allow for it to run without the Autopoll service running.

– Bug fix: To address Autopoll crashing when using time zone information.

– Bug fixes: Miscellaneous bug fixes for user interface behavior.

– Bug fix: To correct how the service calculates the next time for scheduled polling.

– Bug fix: To address a minor issue with service asking for time zone information that hadn’t been configured yet.

– Bug fix: Multiple folder browsing windows can no longer be opened.

– Improved: Warning message added about configured port when switching between connection types.

– Improved: Logging of exceptions has been improved.

Release L (Build Version 4.0.x)

– Update: To Microsoft .NET Framework 4.6.1 environment.

– Update: Of third-party library used for FTP/SFTP connections.

– Update: Rework of scheduled automatic polling sessions executed via Windows Service. Autopoll service must be running for scheduled polls to function.

– Update: Autopoll now processes and downloads data simultaneously for as many sites as the configurations allow.

– Improved: Support for COM port settings with dial-up sites.


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– Improved: Logging and related options. Windows Service generates its own log, so options required to view and clear this log.

– Update: COM Port Communications Logs generated per individual COM port.

– Improved: Logs backed up on a regular basis and old log files deleted in order to keep logs from growing too large.

– Improved: E-mail settings; CC Address (optional); From Address (required); Option to include username/password information for e-mail server.

– Option Added: Edit All Sites dialog, accessible via File|Edit All...

Allows specification of Data Range to be Downloaded, Scheduling Information, and Connection Information.

– Option Added: iQC software compatibility. During check of previously downloaded data files, Autopoll recognizes files graded by iQC software.

– Update: Help menu option opens Autopoll User’s Manual in the default pdf viewer.

Release K (Build Version 3.8.x)

– Update: Autopoll now available as both 32-bit and 64-bit applications.

– Update: Image downloading enabled for sites configured as FTP Server.

– Bug Fix: To address Error 1001 issue when installing or uninstalling.

– Bug Fix: Ymodem transfers hanging on the final block of the transfer.

Release J (Build Version 3.7.x)

– Option Added: Download Specified Number of Images (spaced equally over the polling date range). Existing Random Images option mutually exclusive.

– Option Added: Timezone (in which the site is located) for use when a remote host site is located in a timezone other than the one in which Autopoll is installed.

– Improved: Timestamping of downloaded files. Using Timezone entry, Autopoll now can determine original file timestamp and apply it to the downloaded file.

– Update: Image downloading from a single image folder (non-archiving system) now restricted to images specified in Date Range. Note: Timezone option should be used to ensure the correct range of images is downloaded.

– Update: Autopoll User’s Manual now automatically installed in: C:\Users\ Public\ Documents \IRD\Autopoll (Windows Vista and newer) and C:\Documents and Settings\All Users\Shared Documents\IRD\Autopoll (Windows XP).

– Update: Of FTP third party connections to the latest version.

Release I (Build Version 3.6.x)

– Bug Fix: File extension bug when retrieving random files.

– Option Added: Download functionality for up to N Random Files for each listed file extension (files must exist on the remote site).

– Bug Fix: Image download remote vehicle record file path overwritten by image file path when images downloaded from the same site.

– Improved: Timestamping of images files transferred using iSINC FTP using hourly archiving. Minutes may be incorrect polling across timezones.

– Bug Fix: Polling of an image only site prevented when first attempt cancelled.

– Bug Fix: Cancelled FTP poll continues for specified number of retries even though the polling window is closed.

– Bug Fix: Cancelled window not closing when FTP poll cancelled.


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– Update: To Image Download configuration window.

– Update: To latest version of the FTP polling library.

Release H (Build Version 3.5.x)

– Option Added: For Polling Files Since the Last Successful Poll. Keeps track of the date of last successfully downloaded file for a site.

– Option Added: To rename downloaded DAW files to YYYYMMDD.XXX format.

Remote Host type: DAW; click Configure.

– Option Added: For image archival system selection when parsing for images.

iSINC image archival stores images by hour: option included for specifying hours of the day to download images.

– Option Added: To specify connection to be used for image downloading, via FTP in Active Mode.

– Option Added: SFTP transfer protocol; configured similarly to standard FTP transfer protocol.

– Update: Site extension no longer restricted to three characters. Alphanumeric allowed.

– Improved: Manual polling window can be minimized; also minimizes (hides) Main Autopoll window.

– Update: Log File Alert: Log File cannot be found. Attempting to open a non-existent log file creates and displays an empty log file.

– Bug Fix: Polling schedule detail not appearing Site configuration window.

Release G (Build Version 3.4.x)

– Bug Fix: Fresh install prevented / uninstall removes all folders.

– Bug Fix: Image index downloading enabled by default on selection of 1060 Unixware remote host type.

– Bug Fix: Image download configuration dialog required connection and login information when image or index downloading were disabled.

Release F (Build Version 3.3.x)

– Update: Installation supports use of UAC in Windows 7.

– Update: Configuration and log folders moved to the common documents folder:

C:\Users\Public\Documents\IRD\Autopoll (Windows Vista, Windows 7) and C:\Documents and Settings\All Users\Shared Documents\IRD\Autopoll (Windows XP).

– Bug Fix: Software not running with Windows 7 SP1.

– Bug Fix: Zmodem transfers failing on poor network/dial-up connections.

– Bug Fix: Converting image download portion of the version C configuration files to the new format introduced in version D.

– Improved: Cleaned up minor interface issues.

Release E (Build Version 3.2.x)

– Bug Fix: DAW polling connection/lockup issue (Waiting for Change Registration Prompt).

– Improved: Modem error detection during dialup connection: No modem present on specified serial port, configuration command errors, Time Out for dialing connection failure.


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– Update: 1060 DOS WIM downloads placed in user-specified directory (rather than veh_rcrd subfolder, under the user-specified directory).

– Improved: Email message reporting: Sites reporting successful file transfer separate from unsuccessful file transfer sites, polled but no files transferred (files not available on remote system for user specified dates).

Release D (Build Version 3.1.x)

– Improved: Date range now consistent between equipment types.

– Update: End Date of date range (file download) now exclusive:

Downloading from 1 day ago up to today downloads yesterday's file only.

Downloading from 2 days prior to 1 day ago downloads files for the 2 days prior to, but not including yesterday.

– Update: Automatic (scheduled) polling sends single Email message on session completion.

– Option Added: Network access now available for iSINC systems.

– Improved: DAW site polling.

– Option Added: Image downloading for iSINC systems.

– Option Added: to specify both remote and local folders for image downloads.

– Option Added: Archive image tree download selection (1060 Unixware/iSINC Virtual WIMs).

– Option Added: Download of Random Images (for image quality checks).

– Improved: Image file extension allows download of additional image types (not just jpegs).

– Option Added: FTP Vehicle Records download for iSINC/1060 Unixware systems.

– Option Added: Serial over IP (SOIP) connection type. Used for device connection via CDMA modems, Portservers etc.

– Option Added: YModem file transfer protocol for iSINC.

– Option Added: 10 digit dialing support; options to select Area Code (local dialing) and/or Country Code.

– Option Added: Polling session cancellation for current, or All sites.

When cancelling a poll for a site configured for traffic data, images and/or indexes; all types of data transfer are cancelled.

– Improved: Status/failure messages in polling form and log files.

– Option Added: Additional detail Log file available for FTP transfers.

– Improved: Detection of non-responsive field device, Autopoll disconnects after 2 minutes if no response is received from the remote host.

– Bug Fix: Site list: Sort Order operation (right-click context menu).

– Update: Site information stored in a compact xml form. Conversion from old site information file format to new happens during installation of Release D.

– Update: General configuration format stored in a maintainable xml format. Conversion from old file format to new happens during installation of Release D.

– Update: FTP library updated to most recent release.

– Update: Sites configuration in tabbed format.

– Improved: Form Font size increased.

Release C (Build Version 3.0.x)


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– Update: License file, key.txt no longer required.

– Update: Retries programmable by site.

– Option Added: Remote Access Server (dial-up networking) connection type.

– Option Added: TCC540WIM downloads now access MMC.

– Improved: DAW190 polling.

– Improved: Reporting and Poll logging status.

– Bug Fix: Dual/dual core processor operations.

– Site Status detail (main window) updates on completion of manual/scheduled poll.

– Improved: command line option function.

– Update: Help windows include command line option information, file permissions and security.

– Improved: Error and exception handling.

– Improved: Installation removes older versions automatically.

– Update: To Microsoft .NET 3.5 Framework development environment.

Release B1 (Build Version 1.0.x)

– Option Added: Active FTP checkbox to configure FTP. Default: Passive.

Release B (Build Version 1.0.x)

– Option Added: 3 Retries in event of failed polling.

– Improved: Additional log information for a failed poll.

Release A (Build Version 1.0.x)

– Initial release.

USER'S MANUAL LIST OF FIGURES

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LIST OF FIGURES

F.1 LIST OF FIGURES

Figure 2-1 Setup.exe; Folder Location ...................................................................... 2-4 Figure 2-2 IRD Software Download Page ................................................................. 2-5 Figure 2-3 Autopoll - IRD: Main Window ................................................................... 2-5 Figure 3-1 Autopoll - IRD: Main Window ................................................................... 3-2 Figure 4-1 Site Configuration: Create/Edit a Site ...................................................... 4-1 Figure 4-2 Site Configuration: Site Information ......................................................... 4-2 Figure 4-3 Site Configuration: Data To Download ..................................................... 4-6 Figure 4-4 Data To Download: Image Download Configuration ................................ 4-8 Figure 4-5 Site Configuration: Schedule ................................................................. 4-10 Figure 4-6 Site Configuration: Connection .............................................................. 4-11 Figure 4-7 RAS Connection Properties ................................................................... 4-13 Figure 4-8 RAS Connection Properties: Port Settings ............................................. 4-14 Figure 4-9 Dial-Up Connection Properties .............................................................. 4-15 Figure 4-10 Dial-Up Connection Properties: Port Settings ........................................ 4-16 Figure 4-11 Serial Port Connection Properties: Port Settings ................................... 4-16 Figure 4-12 Site Configuration: Transfer Protocol ..................................................... 4-17 Figure 5-1 Edit All Sites: Data To Download ............................................................. 5-1 Figure 5-2 Edit All Sites: Schedule ........................................................................... 5-1 Figure 5-3 Edit All Sites: Connection ........................................................................ 5-2 Figure 6-1 Manual Polling Summary ......................................................................... 6-1 Figure 7-1 Hardware: Hardware ............................................................................... 7-1 Figure 8-1 Settings: Sites ......................................................................................... 8-1 Figure 8-2 Settings: Port Settings ............................................................................. 8-3 Figure 8-3 Settings: Logs .......................................................................................... 8-4 Figure 8-4 Settings: E-mail ....................................................................................... 8-5 Figure 8-5 Settings: FTP Settings ............................................................................. 8-6 Figure 8-6 Settings: Other ........................................................................................ 8-6 Appendix Figure B-1 Services Window: Windows Service Listing............................ B-1 Appendix Figure B-2 Windows Services: Task Manager ......................................... B-2 Appendix Figure B-3 AutoPoll Services Properties: Log On ..................................... B-3 Appendix Figure B-4 Network Path Warning ........................................................... B-4 Appendix Figure B-5 Mounted Drives Warning ........................................................ B-4

AUTOPOLL USER'S MANUAL

REV. DESCRIPTION DRAWN APPR APPR DATE CONFIDENTIAL

THIS DOCUMENT

CONTAINS

INFORMATION

PROPRIETARY TO IRD

AND IS THEREFORE

NOT TO BE DISCLOSED

TO OTHERS OR USED

FOR PRODUCTION

WITHOUT WRITTEN

PERMISSION FROM

INTERNATIONAL ROAD

DYNAMICS INC.

INTERNATIONAL ROAD DYNAMICS INC.

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