User Instructions XM Series

XM seriesRetail System Scales

Operator Instructions

©Avery Berkel, 2010. All rights reserved.

No part of this publication may be reproduced, stored in an electronic retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise without the prior written consent of the copyright owner, or as permitted by law or under licence. Full acknowledgment of the source must be given. Avery Berkel is a division of ITW Limited. This publication was correct at the time of going to print and is supplied without liability for errors or omissions. Avery Berkel reserves the right to alter without notice the specification or design of any product or service at any time.

Trademarks and acknowledgements

Avery Berkel is a registered trademark in certain jurisdictions. All brands and product names used within this document are trademarks or registered trademarks of their respective holders.

Contentspage no.

1 Safety Warnings

1.1 Safety and warnings 9Safe Installation 9Safe use 9Cleaning the machine 9Safety 9EMC compliance 10Cleaning the print head 10

2 Installation

2.1 Installation 12Level compensation system 12Adjusting the screen angle 13Inserting the keyboard overlay 13

2.2 Description 14Touch screen 14Promotions and advertising 14Label printing 14

3 Printing

3.1 Label/receipt printers 16Printer roll dimensions 16Changing the printer roll 16Rewinding the backing paper (labels) 17

3.2 Printer paper routes 18Labels or continuous adhesive paper 18Continuous tally roll 18

XM Operator Instructions 3

Rewinding the backing paper 18Clean regularly 18

4 Getting Started

4.1 Getting started 20Connections 20Vendor display 20Touchscreen keys 21Fixed function keys 21Programmable (dedicated) keys 22Touch screen 22Touch keys 22Product keyboard 23Menu function bar 24

4.2 User functions 25Idle time adverts and videos 25Web browser 25Logging On/Off 25Security levels 26Printing labels and receipts 27

5 Basic Programming

5.1 Using Manager mode 32Manager mode layout 32

5.2 Creating and editing a PLU 33Editing a PLU 33Creating a PLU 35

5.3 Data tables 37Operator Editor 37Setting up operators 38Tare editor 40


Tax editor 40Discount editor 41

6 Serving Customers

6.1 Using PLUs 43Selecting the PLU 43Weighed goods 43Using departments 44Promotional PLUs 44Discounting prices 44Voucher promotion 45Temporary price change 45

6.2 Using a tare 48Free tare (semi automatic) 48Cumulative tare 48Keyboard entered tare 49

6.3 Using the FIX key 51Weighed goods 51Nonweighed items 51

6.4 Returning products 52

7 Receipt Operations

7.1 Barcode scanning 55Changing the number of items 55

7.2 Transactions and subtotals 56Customer purchases 56Voiding a transaction 58

7.3 Paying for goods 59Printing a sales receipt 59


Printing a counter receipt 59Tax printing on receipts 60Using payment (ECR) keys 61

7.4 Customer accounts 63Setting up an account 63Charging to account 65Payments received on account 65

7.5 Discounts 67Sales discount 67

7.6 Cash drawer operations 68Refunds 74

8 Reporting Functions

8.1 Overview 76Report printing 76Missing fields 76

8.2 Totals reports 77Report numbering 77Report fields 77Operator Totals report 78Operator Sales report 79Items report 79Machine report 80Security report 80

9 Pre-pack Operations

9.1 Setting the machine to pre-pack 82Pre-pack PLU lock 82


9.2 Pre-pack tares 83Preset tare keys 83

9.3 Using PLUs 84Weighed goods 84Nonweighed items 84

10 Product traceability

10.1 Traceability schemes 86Attributes 86Input barcode 86Lots 86

10.2 Using traceability 87Data entry 87Automatic creation of records 87Selecting the PLU 88Counter service operation 88

10.3 Traceability passport 89Printing a duplicate passport 89

11 Looking After Your Scale

11.1 Cleaning the machine 91Cleaning the touchscreen 91

11.2 Cleaning the print head 92Cleaning the print head 92

11.3 Service interval 94


Safety Warnings 1

XM Operator Instructions

1.1 Safety and warnings 9

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1.1 Safety and warningsSafe InstallationThe mains lead must be connected to a supply outlet with a protective earth contact. The electrical supply at the socket outlet must provide over-current protection of an appropriate rating.Pluggable equipment must be installed near an easily accessible socket outlet. Permanently connected equipment must have a readily accessible disconnect device incorporated in the fixed wiring.To avoid the risk of the machine falling, where applicable, ensure that it is placed securely on a flat and level surface.

USAIf the scale is connected to a 240V supply, the receptacle must be protected by a 15amp circuit breaker.

Safe useTo avoid the possibility of electric shock or damage to the machine, always switch off the machine and isolate from the power supply before carrying out any routine maintenance.

Cleaning the machine

CAUTION: Harsh abrasives, solvents, scouring cleaners and alkaline cleaning solutions, such as washing soda, should not be used especially on the display windows. Under no circumstances should you attempt to wipe the inside of the machine.

The outside of standard products may be wiped down with a clean cloth moistened with water containing a small amount of washing up liquid.

SafetyTo avoid the possibility of electric shock or damage to the machine, always switch off the machine and isolate from the power supply before carrying out any routine maintenance.

TrainingDo not attempt to operate or carry out any procedure on a machine or network unless you have received the appropriate training or read the instructions books provided.

ErgonomicsTo avoid the risk of RSI (Repetitive Strain Injury) it is important to ensure that the machine is placed on a surface that is ergonomically satisfactory to the user. It is recommended that frequent breaks are taken during prolonged usage.


1.1 Safety and warnings 10

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EMC complianceThis is a class A product. In a domestic environment, this product may cause radio interference in which case the user may be required to take adequate measures.

Cleaning the print head

CAUTION: Do not use metallic objects on the print head. Only use the recommended print head cleaning kit.


Installation

This chapter contains information on handling and positioning the machine.Important:When programming or configuring the equipment you must ensure that you comply with all relevant standards and legislation. The example settings given in this book may not be legal for trade with the public

Contents2.1, InstallationLevel compensation systemAdjusting the screen angle2.2, DescriptionTouch screenPromotions and advertisingLabel printing

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2.1 Installation 12

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2.1 Installation

Figure 2.1 Handling

Level compensation systemThe ValuMax levelling compensation system provides accurate weighing even when the scale is not level (up to 5 degrees from horizontal). An icon is displayed in the status bar to tell you that ValuMax is operating. If the scale is not level the icon has a cross

on it. and the weight display shows back slash characters.

You may see a message telling you that the scale needs to be brought back to a level state.The scale has four adjustable feet to enable you to manually level the scale if necessary.


2.1 Installation 13

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Adjusting the screen angle1. To raise the screen, lift

the front edge of the screen assembly upwards.

2. To lower the screen angle, hold in the red handle underneath the display assembly on the left hand side.

Inserting the keyboard overlay

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2.2 Description 14

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2.2 Description

Figure 2.2 XM series models

Touch screenColour touch display provides fast, direct access to hundreds of products.Automatically generated keyboards for best-selling products.Additional 20 programmable keys.

Promotions and advertisingThe colour customer display can be used for on-screen promotions and advertisements running as:

animated textpicturesvideos.

Print coupons and recipes on demand.

Label printingTrue grey-scale printing with logos and imagesSingle action label roll change with pre-loaded cassettes.


Printing

XM machines are supplied with a label/receipt printer.The XM series label/receipt printer has a take-up spool for paper rewind. The printer has a single motor driving both the paper feed and paper rewind mechanisms.

Contents3.1, Label/receipt printersPrinter roll dimensionsAdvancing the printer rollChanging the printer rollRewinding the backing paper (labels)3.2, Printer paper routesLabels or continuous adhesive paperContinuous tally rollRewinding the backing paperClean regularly

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3.1 Label/receipt printers 16

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3.1 Label/receipt printersThis is a label/receipt printer which will accept label or continuous paper rolls with two core diameters.The printer is fitted with a small spindle to take paper or label rolls with the small core.A larger core is provided that clips over the small spindle for use with large core paper and label rolls.Important: Make sure that the correct size of spindle is fitted before loading the paper or label roll. Check that the arrow on the spindle points towards the machine.

CAUTION: Should labels become stuck in the printer, under no circumstances use a metal object to clear the jam.

Under no circumstances use sharp or metal objects to remove any accumulated debris.The use of non-approved paper may reduce the life of the print head and invalidate your warranty.Approved labels and paper rolls are available from a number of suppliers, whose addresses can be obtained from your Avery Berkel centre.

Printer roll dimensionsThese dimensions are approximate and for guidance only. Refer to the appropriate Thermal Label/Receipt Material Specifications for further information.

Changing the printer rollNote: For details of paper routes and rewinding the backing paper see 3.2, Printer paper routes, page 18.

1. Pull the red handle until it clicks and then pull out the cassette to remove it from the machine.

2. Remove the old label roll core.

Labels/receipt printer Max paper width 72mmMax print width 70mmMax print length 300mmMax roll dia. 120mm

Cleaning Daily, using specified kit


3.1 Label/receipt printers 17

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3. Check that the new label roll is of the right type and size and insert the roll into the cassette.

4. Feed the paper over the rewind spindle under the paper guide bar then over the paper guide.

5. Adjust the paper width guide to fit the width of the labels and the label roll guide to retain the roll on the hub.

6. Replace the cassette ensuring that it is correctly located. Push in the red handle.

Rewinding the backing paper (labels)Before inserting the new roll, remove labels from the backing paper for about 400mm.Route the paper according to the instructions on the yellow label fixed to the cassette.


3.2 Printer paper routes 18

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3.2 Printer paper routesLabels or continuous adhesive paper with backing rewound

Continuous tally roll

Rewinding the backing paper

Clean regularlyClean the printer regularly using the appropriate kit available from your Avery Berkel supplier see 11.2, Cleaning the print head.

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2 or 3 times


Getting Started

This chapter shows the connections to the machine, the keyboard layout and what you can expect to see on the displayYou can find comprehensive instructions for using your machine in these Operator Instructions.The instruction book includes all the functions available across the complete range of XM series machines. This means that some of the functions described may not be available at your machine. You should ignore those sections which do not apply.

Contents4.1, Getting startedConnectionsVendor displayTouchscreen keysFixed function keysProgrammable (dedicated) keysTouch screenProduct keyboardMenu function bar4.2, User functionsIdle time adverts and videosWeb browserLogging On/OffSecurity levelsPrinting labels and receipts

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4.1 Getting started 20

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4.1 Getting startedConnections

Figure 4.1 External connections

Vendor display

Figure 4.2 PLU selection screen

The display area acts as a touch keyboard. The information displayed and the action resulting from touching the appropriate area will change depending on the context of the machine functionality at the time.The machine is available for use when

the weight display shows zerothe zero indicator is displayed

A

USB data device

WIFI connector

Ethernet



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Touchscreen keysTouchscreens can be programmed as:

Best-sellerQuickbuildDynamic

Best-sellerThe products are placed on the keyboard according to the number of times a product is traded. The keyboards can be set up to update automatically at a pre-defined interval.

QuickbuildThis is a freely configureable keyboard available to the user.

DynamicThese menu systems are populated by a back office system. Menus are built according to the groups defined in the back office system. Best-seller can then be used to arrange the PLUs within a group.

Fixed function keysResets the weight display to zero

Subtracts the weight of the container when weighing goods

Retains a tare, if in operation, until it is cancelled.If configured, retains the PLU until it is cancelled.Sets the machine to pre-pack if the machine configuration allows it.

When entering data, clears messages or characters from the data field.

Confirms data entry.

Function Menu keyPress this key to display the function menu on screen.



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Programmable (dedicated) keysTwenty programmable keys are available below the touchscreen area. A customised keyboard overlay sheet can be created and inserted over these keys to provide legends or images to indicate the functions assigned to the keys.

Touch screenOnly use your finger or a touch screen stylus to select a key on the touch screen.

Touch keysKeys for basic machine operation.

Select product by PLU numberEnter PLU number in data field.

Search for ProductSelects the product search screen

Search for product by PLU numberHides the character keypad when entering PLU numbers.

Search for product by descriptionDisplays the character keypad when searching for a product by description.

Hide/show keyboardDisplays or hides the alpha character keyboard enabling text entry when searching for a PLU by description.

Print keyIn label mode, prints a label.In receipt mode, when the subtotal is displayed, prints a receipt.

Accept key

Cancel/exit key



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Data entry markerIndicates the field expecting the data entry

Weight and price fieldsIf a weight or price field is shaded grey, you can touch the field to select it and the data entry marker will be displayed in the field and the field colour changes to green.

Product keyboard

Figure 4.3 Example PLU selection touch keyboard

The display area acts as a touch keyboard. The information displayed, and the action resulting from touching the appropriate area, will depend on the context of the machine functionality at the time and the function assigned to the key.

Initial keyboardThis is the touch keyboard selected as the keyboard initially displayed for a particular display screen.

Menu Bardisplayed



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Programmable (dedicated) keysTwenty programmable keys are available below the touchscreen area. A customised keyboard overlay sheet can be created and inserted over these keys to provide legends or images to indicate the functions assigned to the keys.

Menu function barFunction menu keyPress this key to display the function menu on screen.The touch buttons in this area provide access to a range of functions. The buttons you will see will depend upon the current screen displayed and the way in which your machine has been configured.


4.2 User functions 25

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4.2 User functionsThe functions available at your scale will depend on how your scale has been configured. Some of the functions described in this book may not have been setup on your scale.

Idle time adverts and videosYour scale can be configured to show a series of adverts on the customer display.The adverts can be text, image or video and are displayed whenever no key press or weight change has been sensed by the scale for five seconds.A playlist can be defined from the media held in the scale that will cycle back to the start when the end is reached.

Web browserYou may have a browser button set up under User Functions (Menu Bar) or on the dedicated keyboard below the touchscreen area. This button acts as a shortcut to a ‘home page’ (pre-specified URL).

Figure 4.4 Browser header bar

1. Back button2. Forward button3. Home4. Refresh5. Edit6. Progress indicator7. Exit

Logging On/OffIf your machine is operating in receipt mode and is configured for operator log on, you will only be able to enter transactions at a machine if you are logged on at that machine. You may need to:

log on at the start of your shift

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log off at the end of your shiftlog off or on at the start or end of your break.

Operator PINYou may have ben assigned a PIN. Your PIN must be entered when logging on or off.

Figure 4.5 Operator logon screen

Changing your PINIf your machine has a PIN key you may change your own PIN.

Security levelsSecurity levels are assigned to

the functions on your machine.each operator

The security level (role) assigned to an operator determines access to machine functions.

You will only have access to functions that are allowed for the role assigned to you.Only those operators with a role allowing access to a function are listed for selection for that function.



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Printing labels and receiptsIf you have a scale that prints labels or receipts you can select which you want to print.Before selecting label or receipt mode check that:

Note: For instructions on changing the printer roll see Changing the printer roll on page 16.

the correct label or receipt roll is loadeda FIX is not active (Fix is not displayed below the weight field on the display).

Selecting receipt mode(scale currently set to print labels)

1. Touch or the sales mode field on the home screen.

Scale operating mode

Menu Bardisplayed



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2.

3. If you require PoS functions

4. Touch .

Selecting label modeWhen selecting label printing you may need to select the type of label and the print mode.

1. Touch or the sales mode field on the home screen.

Touch

Touch



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2.

3. Select continuous or separate labels.

Touch Touch to save your changes

Touch

Touch

Touch to save your changes



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4. Select print mode

5. Select the way in which you want to print labels.

Important: Only select Prepack if you are going to use the scale for prepacking goods.

Duplicate labelsIf this function is enabled, a second label is printed that is an exact copy of the first label.Duplicate labels are useful in an environment where the goods are prepared away from the counter. One copy is sent to the preparation area and the other retained by the operator.A typical use is in restaurant type situations where one copy goes to the kitchen.

Touch

Touch to save your choice


Basic Programming

This chapter tells you how to set up some basic information for using the machine.The minimum product information required for you to be able to use your machine is PLU (Product Look Up) number and unit or item price. However, it is useful to program a brief description for the display text and a label format if you are using label mode. To use the machine in receipt mode you will also need to set up at least one operator.

Contents5.1, Using Manager modeManager mode layout5.2, Creating and editing a PLUEditing a PLUCreating a PLU5.3, Data tablesOperator EditorSetting up operatorsTare editorTax editorDiscount editor

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5.1 Using Manager mode 32

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5.1 Using Manager modeManager mode layout

To enter manager modePress the menu bar key then use the appropriate touch button to select:

1. Setup Mode from the Menu bar2. Manager Mode on the Setup Mode screen3. the operator and enter the PIN.

The default operator number is 1 and the default operator PIN is 4296. For added security, give each operator a PIN that is different from the one set up. Only operators with a manager role assigned to them will be displayed.


5.2 Creating and editing a PLU 33

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5.2 Creating and editing a PLU

Editing a PLU1. Use the touch button to select Setup Mode from the Menu bar2. Select Manager Mode on the Setup Mode screen

Note: Only those operators with a security level equal to or greater than the function security are listed for selection

3. Choose the operator and enter the PIN for that operator.4. Select PLU EditorThe produce table is displayed.5. Select the product you want to edit from the list displayed in the

produce table.Note: You can search for the PLU you want using the using the scroll buttons or by entering text or numerical characters.

6. Touch to confirm the selection.

Figure 5.1 Produce list

Change department

scroll buttons

scroll buttons

font size

Select text or numeric seach



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7. Use the scroll buttons to highlight the field you require, for example, Price.

8. Touch and use the numeric keypad to enter the new

price.

9. Touch to confirm the entry.

10.If you do not want to edit the next field displayed, touch

11.Touch to save your changes..



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Creating a PLU1. Follow steps 1 to 4 as in Editing a PLU

2. Enter the number for the new PLU and and touch .

Note: The PLU editor automatically highlights the next field in the PLU editor when you confirm your changes.

3. Touch to be able to enter the description and when

you have finished touch to confirm the entry.



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4. Use the numeric keys to enter the unit price.

5. If you do not want to edit the next field displayed, touch

6. Touch to save your changes.


5.3 Data tables 37

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5.3 Data tablesYou will need to be in Manager Mode to add or to change data in the tables.

The steps for setting up an operator are described here. To add or change data in any of the other tables follow the same procedure. The individual records may be different but the principle is the same and the scale software will take you through it.

Operator EditorOperator IDThe operator ID can have up to 12 numeric characters

Operator nameThe operator name is displayed on the operator button and printed on the receipt.You can enter up to 33 characters for the operator name. If the name is too long for the space available it will be truncated.

Operator PINThis is the number which the user must enter to gain access to restricted scale functions. The PIN can have up to 12 numeric characters

Operator roleThe role can have up to 12 numeric characters and controls the functions which the operator can use. Access to functions not assigned to the role is not allowed.


5.3 Data tables 38

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Setting up operatorsTo set up a new operator

1. Select operator editor from the choices displayed.

2. Touch to add a new operator.

Note: If you do not change the default ID from 1, the next time you add a new operator it will overwrite the existing record for ID 1.

3. Select the Operator ID field and edit the operator ID. Touch

to confirm the change.


5.3 Data tables 39

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4. Enter the operator name and touch .

Note: To set up an operator with access to Manager Mode functions the PIN is 4296.

5. Use the numeric keypad to enter a PIN for the operator.

6. Assign the appropriate role to the operator


5.3 Data tables 40

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7. Touch to save your changes.

When you have finished creating or editing operators touch to return to the Manager Mode screen.

Tare editorWhen goods are to be weighed in containers, you can set up tare values (container weights) which are stored against a reference number.Each tare is assigned to a dedicated touch button. Depending on how your machine has been configured, the tare buttons can be accessed from:

a dedicated touch button on the function menu bara dedicated key on the programmable key area below the touchscreen.

Tax editorIf PLUs are configured with a tax rate you can print the tax value and individual tax rates on the receipt.You can program each PLU with one or two tax references. There are 10 tax references available and each one can be assigned a different tax rate.Use tax reference 0 for products which are non taxable.

Inclusive taxThe value of the transaction is displayed including the tax.

Exclusive taxThe value of the transaction is displayed excluding the tax. The tax is added to the receipt subtotal as a separate item when the receipt is printed.

Printing the taxYour machine has been configured for one of three tax printing options:

Note: See Tax printing on receipts on page 60.

printing the total tax value on receiptsprinting the individual tax rate values on the receiptno tax printing.


5.3 Data tables 41

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Discount editorFor information on applying discounts see section 7.5, Discounts on page 67.There are two types of discount rate:

percentagevalue

For percentage discounts you can enter a rate from 0% to 100%.For value discounts you can enter a value from 0 to a maximum equal to the total transaction or receipt value.If the value or percentage is set to 0, the discount is variable and the operator enters the value or percentage in Sales Mode.


Serving Customers

This chapter tells you how to use the scale functions you may need when serving customers in the store.Machines may be used for weighing or non-weighing applications for

counter operationsrear of store operations.

Vendors may be logged on to more than one machine and ‘float’ between machines to serve customers anywhere in the store.

Contents6.1, Using PLUsSelecting the PLUUsing departmentsPromotional PLUsDiscounting pricesTemporary price changeOverriding prices6.2, Using a tareFree tare (semi automatic)Cumulative tareKeyboard entered tare6.3, Using the FIX keyWeighed goodsNonweighed items6.4, Returning products

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6.1 Using PLUs 43

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6.1 Using PLUsMost of the goods and items you sell will have a unique PLU (Product Look Up) number associated with them. PLUs provide a fast way to recall product data for regular product lines.The most frequently used PLUs may have their own commodity key.

Selecting the PLUThere are four ways to select the PLU you want.

Select the product from the touchscreenUse the fixed numeric keys to enter the PLU number

Use the PLU search function

Scan the product barcode

Searching by departmentWhen you use the PLU search function to find a PLU, the products are listed by department. Use the left and right green arrows to find and display the department you want.

Weighed goodsBefore weighing a product you should ensure that the weight display

shows zero. If necessary press to reset the weight display.

1. Place the goods on the scale.2. Select the PLU.

3. Touch .

4. Remove the goods from the scale.

Department search


6.1 Using PLUs 44

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Non-weighed items1. Select the PLU.2. If there is more than one item, use the fixed numeric keys to

enter the number of items in the Items field .

3. To print more than one label, enter the number of labels in the label field.

4. Touch .

Using departmentsA department is a group of machines within the store which reflects the way in which the store operates, for example, produce, bakery, fresh meats, fish.

A department can be assigned to a machine and it becomes the default department for that machine. A dedicated department key is a programmable key or touch button which has been assigned to a specific departmentYour machine may have dedicated department keys or a general department key or both.

Allocating products (PLUs) to the appropriate department:reduces the complexity of maintaining the PLU filehelps to reduce errors when selecting a PLU.

Promotional PLUsX promosPLU records can be configured to allow the scale to display cross promotional information. This can be text information, pictures or flash graphics.

Discounting pricesYou can discount a PLU with a pre-programmed fixed discount or with a variable discount.Fixed and variable discounts may be a percentage of the transaction total or a value.

Variable discountA variable discount is one which does not have a pre-programmed value. The operator enters the discount value or percentage.


6.1 Using PLUs 45

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Fixed discountThe value or percentage is pre-programmed.Security levels may be assigned to discounts. If you do not have an adequate security level assigned, the list of authorised operators will be displayed.

Voucher promotionThis type of promotion prints a voucher or coupon giving customers incentives to:

purchase more of the same producttry other products

You can programm a voucher to include:the description to be printed on the voucherexpiry dateinformation such as current date and time, operator number.

The voucher is printed after the standard label.

Temporary price change You can temporarily change the unit or item price for a product providing your security level is adequate.

Overriding the price changes it just for that transaction and the the price reverts to the programmed price when the transaction is completed.If your machine has a price change button you can change the unit or item price for the product by touching the button and entering the new price in the Change Price screen. To revert to

the original price touch on the Change Price

screen.


6.1 Using PLUs 46

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Overriding prices

1. Touch the unit/item price field2. If necessary, select the operator from the list and use the fixed

numeric keys to enter the PIN.3. Use the numeric keys to enter the new price in the unit/item price

field.4. Complete the transaction in the normal way.

Using the Price Change button

1. Touch the Price Change button.2. If necessary, select the operator from the list and use the fixed

numeric keys to enter the PIN.


6.1 Using PLUs 47

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3. Use the numeric keys to enter the price in the New Price field.

4. Touch .

5. Complete the transaction in the normal way.


6.2 Using a tare 48

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6.2 Using a tareThe types of tare available for you to use depend on local trading regulations and how your machine has been configured.Free (semi-automatic), cumulative and keyboard entered tares cancel when the load is removed from the weigh plate.

Free tare (semi automatic)When you remove the filled container the scale automatically returns to zero and the tare is cleared.

Note: When you remove the empty container from the scale the tare weight shows as a negative value in the weight display.

1. Place the container on the scale.

2. Touch

3. The tare field showing the container weight is displayed.

.

4. Fill the container with the product either on or away from the scale.

5. Select the PLU.

6. Press to print the label.

7. Remove the filled container from the scale.

Cumulative tareYou can use this type of tare:

if you need to add another product to the same container if you need to add an exact amount of the same product.

Each time you press the tare key the weight display returns to zero so you do not have to calculate the weight you need. The display shows the quantity of the product you are adding each time.

1. Place the container on the scale.

2. Touch

3. Select the PLU.4. Add required amount of product to the container.

5. Touch


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6. Add more of product to the container.7. Repeat until the required quantity is reached.


Keyboard entered tareNote: The weight display must be at zero.

If you are using a container with a known weight you can use the numeric keys to enter the weight

1. Touch

2. Use the fixed numeric keys to enter the tare value in the tare field

.

3. Place the filled container on the scale.4. Select the PLU.


Using preset tare keysA dedicated tare key or button selects a previously programmed tare weight value.If your machine has dedicated tare keys you can use these to select the appropriate tare for the container you are using instead of using the numeric keys to enter the container weight.

1. Select the tare for the container to be used.2. Select the appropriate container.3. Place the filled container on the scale.4. Select the PLU.


Tare interlock (label mode only)In label mode, if the tare interlock has been enabled, you can only print a label if you have selected a tare. It operates in one of two ways


6.2 Using a tare 50

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EnabledNote: This only applies to manually selected tares. If a PLU with a stored tare is displayed and another PLU with a stored tare is selected, the interlock does not operate.

The manually selected tare can be overridden by a PLU with a stored tare. The stored tare overrides the manually selected tare.

Enab. & Fix TareA manually selected tare cannot be overridden by a stored tare. You will see the message Tare Operating and the new tare will be cancelled.


6.3 Using the FIX key 51

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6.3 Using the FIX keyUse the FIX function:

Note: If your machine is configured only to retain the tare, the PLU will not be retained.

to retain a tare until it is cancelledto retain a PLU until it is cancelledfor pre-pack operations at the scale if the scale has been configured to allow this.

Weighed goods

1. Touch .

2. Place the container on the scale and touch (if you want to

retain the tare).3. Fill the container either on the scale or away from the scale.4. Select the PLU.

5. Touch to print the label.


7. Touch to cancel the tare.

8. Touch to cancel the PLU.

Nonweighed items1. Select the PLU.

2. Touch .

3. If there is more than one item, use the fixed numeric keys to


4. Touch

5. Repeat steps 3 and 4 until you have printed all the labels you need.

6. Touch and cancel the PLU when you have finished.



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6.4 Returning productsUsing the Return function

retains the PLU until the transaction is entered. This acts as a check to ensure that the transaction is entered.automatically updates the returns value and weight or count totals.in PoS mode, deducts the cash refunded from the cash report and deducts the tax value from the grand report.

Important: A security level may be assigned to the Return key. If your security level is not high enough you will see a message on screen and the operators with the appropriate security level will be listed.

Returning goods

1. Touch .

2. Select the PLU.

Scale operating in receipt modeNon weighed items3. Enter the value of the item to be returned4. Enter the number of items (if more than one).Weighed goods5. Place the goods on the scale6. Enter the pack value in the To Pay field.7. Assign the transaction to the operator.8. Remove the goods from the scale.

9. Touch to return to normal operating mode when you

have finished returning goods.

Scale operating in label modeNon weighed items1. Enter the value of the item to be returned2. Enter the number of items (if more than one).Weighed goods3. Place the goods on the scale4. Enter the pack value in the To Pay field.5. Remove the goods from the scale.



6

6. Touch to print the label

7. Touch to return to normal operating mode when you

have finished returning goods.


Receipt Operations

This chapter tells you how to use the functions that are specific to receipt machines or machines operating in receipt mode. It includes functions you are likely to need when taking payments from customers for purchases.In receipt mode transactions are assigned to an individual operator and totalised. Operators may ‘float’ across networked scales adding transactions at any of the machines.

Contents7.1, Barcode scanning7.2, Transactions and subtotalsDisplaying the operator subtotalDisplaying the customer’s change7.3, Paying for goodsPrinting a sales receiptTax printing on receiptsUsing payment (ECR) keys7.4, Customer accountsCharging to accountPayments received on account7.5, DiscountsSales discount7.6, Banking (cash drawer) operationsRefunds

7


7.1 Barcode scanning 55

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7.1 Barcode scanningUse the barcode scanner at the machine to read barcodes:

on productson labelson counter receiptson vouchers.

When the scanner successfully reads the barcode it bleeps.Scanning barcodes means that

you do not have to enter product numbers or select a PLU.at a Point of Sale (PoS) machine or checkout, you can scan customer numbers from subtotal counter receipts to add them to the sales total receipt.with the subtotal displayed, you can scan the barcode on promotional vouchers to automatically deduct the voucher value.

Changing the number of items1. Select PLU.

2. Use the fixed keys to enter the number of items then touch Print.

3


7.2 Transactions and subtotals 56

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7.2 Transactions and subtotalsYou can only enter transactions at a machine if you are logged on to that machine.If you attempt to enter a transaction when you are logged off you will see the message Please Log On.

Customer purchasesSelect the product using any of the methods listed in Selecting the PLU on page 43, section 6.1.

1. For weighed goods, place the goods on the scale.2. Select the PLU and then touch the operator name to assign the

transaction to that operator.

3. For non-weighed items, select the PLU.4. If there is more than one item, touch the ‘Items’ field on the

display then use the fixed numeric keys to enter the number of items in the Items field.

5. Touch the operator name to assign the transaction to that operator.



7

Displaying the operator subtotal6. When all the products required by the customer have been

assigned, touch ‘Operator Total’ to display the operator list.

7. Select the operator name to display the operator subtotal screen.



7

Voiding a transactionImportant: You may cancel (void) an individual, unwanted transaction or all the transactions before printing the customer receipt.

You cannot use void in label mode.Note: If security is set for the void function, the void operation can only be initiated by an operator or supervisor with an equivalent or higher security level.

Figure 7.1 Third transaction voided


7.3 Paying for goods 59

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7.3 Paying for goodsPrinting a sales receiptTo print a sales receipt your machine:

must have PoS (Point of Sale) mode enabled.must have payment (ECR) keys assigned.must be in receipt mode.

Customers may pay using any one or a combination of payment methods.You can use the same payment key more than once.

Printing a counter receiptMachines operating in receipt mode but not in PoS mode will print counter receipts. You do not need payment keys to print this type of receipt.

Note: ‘Transactions’ printed at the bottom of the receipt may refer to the number of items sold or to the number of transactions depending on how your machine has been configured.

Figure 7.2 Typical sales receipt (tax total printing configured)

3.39

£3.39

05#10041230

2.501 @

CHERRIES

£/kg £kg

1.600.250 0.40

COFFEE£/kg £kg

2.50

Total £3.39

APPLES

£/kg £kg

0.900.550 0.49

Cash

£0.00Change

Transactions 3

Rate TaxRef

0.00%0

THANK YOU FOR SHOPPING AT

AZ SUPERMARKETS

Value

0.00

12:0903-07-2003

Served by Sandra



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Tax printing on receiptsThe tax print key enables you to print individual tax rates and values on a receipt even if your machine has not been configured to do so. The tax is printed only on the next receipt.Each PLU can be programmed with one or two tax references. The tax change key enables you to select tax rate 2.

Net value taxIn some countries it is a requirement that the sales value net of tax is printed on the receipts. For these countries, if an inclusive tax system is used and tax printing has been enabled, the receipt will include:

tax referencetax ratenet salestax valuegross sales.

Figure 7.3 Receipt showing tax details



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Using payment (ECR) keysThe payment keys are only available for use in PoS mode. Payment keys may also have been set up with restrictions on how you can use them. The restrictions that can be applied include:

giving changegiving refundsminimum and maximum values that may be acceptedaccepting a preset value onlyenforced value (typing in the amount tendered)open cash drawersecurity level.

Important: A security level may be assigned to a payment key, or to the maximum value that may be accepted for payment. If your security level is not high enough you will see a message on screen and the operators with the appropriate security level will be listed.

Payment for purchasesNote: The payment options you see may vary depending on how your machine has been configured.

1. Touch ‘Pay’ to display the payment screen.The permitted types of payment are shown in the right hand blue area of the screen.



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2. Use the fixed numeric keys to enter the amount tendered then touch the appropriate payment key, for example ‘cheque’.

3. If more than one payment method is being used repeat step 2 for each type of payment.

4. The receipt will be printed when the total amount tendered equals or exceeds the amount to pay.

Displaying the customer’s changeThe scale displays the change required by a customer if your machine is in receipt mode or you are performing ADD label transactions. The change is displayed while the counter receipt is being printed.

Note: Items shown with a line drawn through them are void. See Voiding a transaction, section 6.1, page 30.


7.4 Customer accounts 63

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7.4 Customer accountsCustomers may charge the cost of purchases to an account.Your machine will have been set up to allow you to charge goods or make payments to accounts that have previously been programmed in the machine.

Setting up an accountWhen you create a customer account you must enter:

an account reference IDthe account name the credit status of the account holder

The credit status can be either the value of the credit allowed or a code representing the credit value allowed.The account ID and name are printed on the received on account slips and the on the account summary slip. The account ID is printed on the receipt when goods are charged to the account.You can create customer accounts in the Ledger Editor in Manager Mode.



7

1. Select Ledger Editor

2. Touch .

3. Touch and enter the ID number for the account. .



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Charging to accountCustomers may pay all or part of the cost of purchases by charging the cost to their account. The machine prints the receipt followed by an account summary slip which is signed by the customer and then placed in the cash drawer.Account keys operate in a similar way to cash keys except that you will always be asked for an account reference.You can only use account payment in PoS mode.

Payments received on accountCustomers must make payments to their account as a separate transaction. Accounts payments and purchase transactions may not be mixed on the same receipt.Customers may pay using any one, or a combination of, payment methods except charging to account.A customer can over tender and receive change, for example the customer owes £20 on account and wished to pay £5. They can tender a £10 note and get £5 change.When the transaction is completed the machine prints a receipt and a Received On Account slip. You should:

give the receipt to the customer

Account Summary 29-06-10 10:05Served by: Alan

Account 10029 £50.00John Smith

Customer Signature

xm-machine#017



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place the Received On Account slip in the cash drawer.

Received On Account 29-06-10 10:05Served by: Alan

Received On Account Account 10029 John Smith Total £150.00

xm-machine#017


7.5 Discounts 67

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7.5 DiscountsSales discountYou can discount a receipt or an individual transaction with a pre-programmed fixed discount or with a variable discount.Fixed and variable discounts may be a percentage of the transaction or receipt total or a value.Important: To discount a transaction you must apply the discount before assigning the transaction.

Variable discountA variable discount is one which does not have a pre-programmed value. The operator enters the discount value or percentage.

Fixed discountThe value or percentage is pre-programmed.Security levels may be assigned to discounts. If you do not have an adequate security level assigned, you will see a warning message and the list of authorised operators will be displayed.

Cancelling a discountIf you apply a discount in error, you must void the discount to cancel it. For instructions on using the void function see page 58.


7.6 Banking (cash drawer) operations 68

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7.6 Banking (cash drawer) operationsIf your machine is operating in PoS mode, there are ECR operations you can select which affect the amount of cash in the drawer. These are:

No SaleFloatPaid OutPick Up

Typically you may find these buttons in the function menu area, displayed to the right of the touchscreen, or as one or more of the buttons in the touchscreen area..

Figure 7.4 Example of user function button locations

A security level may be assigned to these transactions. If your security level is not high enough you will see a warning message and the list of authorised operators will be displayed.

User Functions button

User Functions Screen



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Touch the appropriate operator button and enter the PIN.Important: When using any Float, Paid Out or Pick Up operation you must enter the amount added to or taken from the cash drawer so that the scale cash report is updated.

No SaleAllows you to open the cash drawer without entering a sale. A No Sale slip is printed.

FloatAllows you to add money to the cash drawer so that you can give change.

1. Use the numeric keys to enter the amount you are adding to the cash drawer. This float value is then displayed in the field at the bottom left corner of the screen.

2. Touch the appropriate operator button. 3. A float slip is printed.

************** No Sale ************* Served by: Alan 29-06-10 10:05

xm-machine#16

*********** Report Complete ********



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If the float amount is zero you will see the message Entry Too Low displayed briefly. The display will then revert to the float amount entry screen.

Paid OutAllows you to make miscellaneous payments using the cash from the drawer.Paid Out operations require a reason code to be entered before proceeding.

1. Touch the Paid Out button. The Enter Reason Code screen is displayed.

2. Use the touch screen keyboard to enter the appropriate reason

code and touch .

Float value

************** Float *************

Served by: Alan 29-06-10 10:05

Value £50.00

xm-machine#17*********** Report Complete ********



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3. Use the numeric keys to enter the amount to be paid out. The amount paid out is then displayed in the field at the bottom left corner of the screen.

If there is sufficient money in the cash drawer, a paid out slip is printed.

Paid Out amount



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If the Paid Out amount is zero you will see the message Entry Too Low displayed briefly. The display will then revert to the paid out amount entry screen.If there are insufficient funds in the cash drawer you will see the message Drawer Cash Low, Continue?. If you choose to continue then a paid out slip will be printed.

Pick UpAllows you to take money from the cash drawer for security purposes during trading.

1. Use the numeric keys to enter the amount you are taking from the cash drawer. This pick up value is then displayed in the field at the bottom left corner of the screen.

If there is sufficient money in the cash drawer, a pick up slip is printed.

************** Paid Out ************* Served by: Alan 29-06-10 10:05

1234abc Value £10.00

Signature....................................................................... xm-machine#22

*********** Report Complete ********

Pick Up amount



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If the pick up amount is zero you will see the message Entry Too Low displayed briefly. The display will then revert to the float amount entry screen.If there are insufficient funds in the cash drawer you will see the message Drawer Cash Low, Continue?. If you choose to continue then a pick up slip will be printed.

************** Pick Up *************

Served by: Alan 29-06-10 10:05

Value £100.00

xm-machine#227*********** Report Complete ********



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RefundsIf the refund function has been set up you can refund the cost of goods to the customer.Refunds may be made as part of a sales transaction or as a separate operation.The machine shows the amount of cash refunded on the cash report and updates the refund totals values and count.If the customer has more than one identical item or pack you can:

1. enter the number of items2. enter the value to be refunded for one item or pack

The machine will calculate the total value to be refunded.Where the refund is part of a sales transaction and the total receipt value is negative, a refund slip will be printed after the sales receipt.A security level may be assigned to this function. If your security level is not high enough you will see a warning message and the list of authorised operators will be displayed.Your machine must be in receipt mode and PoS must be enabled.

Figure 7.5 Example refund slip

******** Refund Slip ********* xm-machine#227

29-06-10 10:05 Served by: Alan

Total £10.35Transactions 1

Customer................................................... ...................................................................


Reporting Functions

This chapter describes the data reports available and the information they contain. Please remember:

Totals are updated whenever a label or receipt has been printed successfully.You must be in Manager Mode to print a report.You can assign a security level to any report.

Contents8.1, OverviewReport printingMissing fields8.2, Totals reportsReport numberingOperator Totals reportOperator Sales reportItems reportMachine reportSecurity report

8

XM Manager Guide

8.1 Overview 76

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8.1 Overview

Figure 8.1 Example screen showing list of available reports

Report printingSelect Print for a non-clearing reportThe totals for those values are carried forward.Select Print and Clear for a clearing reportThe totals are cleared and the relevant clearing date in the security report is updated.If the report printing fails for any reason or you abort the report printing, the totals will be unchanged.

Missing fieldsIf there is no data for a particular field then that field on the report will be blank or a value of zero will be printed.

the value of the product producedthe value of the product sold (ECR).the value of the customer returns.the value of stock write off.

XM Manager Guide

8.2 Totals reports 77

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8.2 Totals reportsYou can print the following reports:

Grand TotalsOperator TotalsOperator SalesMachine TotalsItems Totals

Report numberingEach totals report has its own sequential number for security purposes. There are two separate number sequences, one each for Print reports and Print and Clear reports. The number is incremented each time you print a report.

Report fields* indicates the reports that include this field

Field name Description

Sales Amount Value of all transactions in PoS mode

* * * * *

Sales Quantity Weight/items sold *Counter Amount Value of all transactions in non-

PoS mode* * * *

Counter Quantity Weight/items labelled *Pre-pack Amount Value of all transactions in Pre-

pack mode* * * *

Pre-pack Quantity Weight/items pre-packed *Transactions Count Total number of transactions

(Sales + Counter + Pre-pack)* * * *

Customers Total number of receipts + Total ADD labels

* * *

Training Amount Value of all transactions in training mode

* *

Override Amount Value of override transactions * * *Override Count Total number of overrides * * *Void Amount Value of void transactions * * *Void Count Total number of voids * * *

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Operator Totals reportThe report includes all transactions assigned to the operator and prints:
Operator IDOperator nameTotal sales amount (PoS mode)Total counter amount (non-PoS mode)Transaction countNumber of customersVoid count and amountExceptional Data (returns, refunds, paid out, pick up, no sale, float.Drawer value

Return Amount Value of return transactions * * *Return Trans Total number of returns * * *Return Quantity Weight/items returned *Refund Amount Value of refund transaction * * *Refund Count Total number of refunds * * *Discount Amount Value of all discounts * * *Discount Count Total number of discounts * * *No Sale Count Total number of No Sales * * *Pick Up Amount** Amount of Pick Up * *Pick Up Count Total number of Pick Ups * *Float Amount Amount of Float * *Paid Out Amount** Amount paid out * *Paid Out Count Total number of Paid Outs * *Local Cash Amount Value of local cash payments * * *Payment Amount Value of each payment type (not

local cash)* * *

Received on Account

Value of payments received on account

* * *

Drawer value Total amount in drawer (sales + floats) - (pick ups + paid outs)

* *

Field name Description

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Select Operator Totals and the press followed by

to print all the operators. If you want to print a report for

an individual operator, touch and enter the operator ID

number.

Operator Sales reportThis report includes all the sales for the operator and prints:

Operator IDOperator namethe value of each type of payment usedtotal sales amountdat and time of current report and previous report

Select Operator Sales and the press followed by

to print all the operators. If you want to print a report for

an individual operator, touch and enter the operator ID

number.

Items reportThe data included in this report is:

Department IDPLU numberGroup IDItem descriptionSales quantity at the normal priceSales amount at the normal priceCounter amountCounter quantityReturn transactionsReturn amountTotal sales amountTotal counter amount

XM Manager Guide


8

Select Items and the press followed by to

print all the PLUs. If you want to print a report for an individual PLU,

touch and enter the PLU ID number.

Machine reportThe information in this report will depend upon the payment methods setup for the machine. It will always include:

Total monies for the cash drawerTotal cash

and, for example, could includeTotal creditTotal chequeCustomer refunds

Select the report and touch .

Security reportSecurity reports are non-clearing reports and list:

the sequence numbers for each non-clearing reportsthe sequence numbers for each clearing reportsthe date and time of the last clearing report for each report type.

Select the report and touch .

XM Manager Guide

Pre-pack Operations

This chapter tells you how to use pre-pack operations. Pre-pack mode enables you to print a number of consecutive labels for each selected product.The details for the selected product are ‘fixed’ automatically and a label is printed each time the print key is touched provided there has been a weight change and the scale returns to a steady weight or zero.Important: In certain countries it is illegal to use pre-pack mode for direct trade with the public.

Contents9.1, Setting the machine to pre-packPre-pack PLU lock9.2, Pre-pack taresPreset tare keys9.3, Using PLUsWeighed goodsNonweighed items

9


9.1 Setting the machine to pre-pack 82

9

9.1 Setting the machine to pre-packPre-pack mode enables a number of consecutive labels to be printed for each selected item. For this reason, the selected item - along with any tare details, are retained until cleared. In general, an item is selected in the usual way and the details are automatically ‘fixed’ - with a label being printed each time the weight changes and then returns to a steady weight again.If your machine has been configured to allow direct entry to Pre-pack

mode, you can press the FIX key.

PLUs and tares are retained in pre-pack mode until cancelled.

1. Touch on the menu bar.

2. Touch on the display screen.

3. Select .

Pre-pack PLU lockIf you cannot select a different PLU from the one displayed on the

scale, then the pre-pack PLU lock is enabled. You must press

to be able to select a different PLU.If the lock is disabled for your machine you will be able to select a different PLU from the one displayed by pressing a dedicated PLU key or by entering the PLU number. This will override the currently displayed PLU.


9.2 Pre-pack tares 83

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9.2 Pre-pack taresIn pre-pack mode the PLU and tare are not cancelled when the filled container is removed from the weigh plate. This enables you to pack several containers of the same weight and using the same PLU without having to select the PLU and set up the tare each time.There are three types of tare available when pre-packing

stored tarefree tarekeyboard entered tare

Tare values (container weights) are stored against a reference number which can be programmed in the PLU.Free and keyboard entered tares are described in 6.2, Using a tare, page 48.

Preset tare keysIf your machine has dedicated tare keys, you can use these to select the appropriate tare for the container being used.See 6.2, Using a tare, page 49.


9.3 Using PLUs 84

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9.3 Using PLUsWeighed goodsA label is printed each time the weight changes and then returns to a steady weight.

1. Check the scale is configured for pre-pack. 2. Place the goods on the scale.3. Select the PLU.4. The label is printed automatically.5. Remove the goods from the scale.

Overriding weightPre-packed goods may have the weight printed on the pack label. The weight override function enables you to enter the weight manually.If weight override is used:

the receipt is printed with the message ‘Manual Weight’ indicating the weight override transaction.on labels, an ‘H’ is printed to the left of the weight to indicate a weight override.

Nonweighed itemsMultiple labels (label streaming)You can set up a label run for up to 999 labels when you wish to print several labels for the same nonweighed item.As the machine prints each label the number of labels displayed decreases by one.

1. Select the PLU.2. If there is more than one item, use the fixed numeric keys to


3. Touch the Label(s) field to display the data entry icon .

4. Use the fixed numeric keys to enter the number of labels required.

5. Touch


Product traceability

The traceability function enables individual purchases to be traced back to the original batch by printing trace details on labels for all products associated with a particular batch.Traceability is primarily used for beef products but can be used for other types of meat or for non-meat products such as fish or cheese.

Contents 10.1, Traceability schemesAttributes10.2, Using traceabilityData entryAutomatic creation of recordsSelecting the PLUCounter service operationPrinting a duplicate passport

10


10.1 Traceability schemes 86

10

10.1Traceability schemesProduct traceability provides an audit trail for a product back through the stages in its production to its original source.The trace scheme defines the information to be collected about a carcass or batch. It also controls the information an operator will be asked to enter or the default values that will be used instead.If a scheme has been set up for a product, then the product must be associated with that scheme.

Attributes The information held by the scheme is stored as a set of attributes. Settings within each attribute define whether the attribute is:

a ‘key’ attribute(e.g. Lot number and GTIN)mandatory (data required in order to use this lot with the associated PLU)

Example:The following information is mandatory when labelling beef products in EU countries.

lot number (more than one animal) or carcass numberslaughter house reference and countrycutting/de-boning centre reference and countrycountry of birthcountry of rearing

The scheme may have additional attributes controlling how the data is processed.

Input barcodeThe data for each attribute is contained in the input barcode. The barcode scanner detects the type of barcode and this information is then processed by the scale to enable it to decode the barcode. Each discrete item of data in the barcode is an attribute.

LotsA lot represents the ‘batch’ or ‘carcass’ or whatever you name the item you want to trace.

The lot contains all the attributes from the barcode.A lot can be sent to other scales.

The trace scheme uses the information from the lot to process products associated with the scheme.


10.2 Using traceability 87

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10.2Using traceabilityYou can print traceability details on labels for all products associated with a carcass or batch. Important: In order to sell a product the PLU must be associated with a lot number.

Data entryScan the full traceability or batch details or enter them from the sales keyboard once and the data is stored against a `batch' reference.Each time you select a product you only need to enter or scan the `batch' number

Automatic creation of recordsWhen a PLU with traceability enabled is selected, you may be prompted for the lot number. If the scheme has been configured to display the last used lot number for the PLU or for the scheme you can:

accept this number orif the scheme has been configured not to display the’ last used’ lot

select an alternative lot number.

Lot prompt disabledIf lot prompt is disabled for the scheme, you will not be prompted for a lot number and one of the default lot numbers described in Automatic creation of records will be used.

Last used Lot number


10.2 Using traceability 88

10

Selecting the PLU1. Place the goods on the scale.2. Select the PLU.3. Accept the lot displayed or select an alternative lot from the list.

4. Touch .


Counter service operationIn counter service you can scan the barcoded information from a tray label for the product, or you can type in the lot number at the keyboard and the machine will print it on the label or receipt.

Tray labellingWhere the product is packed in the presence of the customer, it is not necessary to print all the carcass/batch details on each label or receipt, provided that the information is clearly displayed and obviously intended for that product.The system enables you to set up a panel touch button to print `tray labels' for use in this mode of operation. You can use this touch button to print a counter service tray label for each tray of product on sale.


10.3 Traceability passport 89

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10.3Traceability passportIA carcass may be delivered with a single barcoded label attached (traceability passport) containing all the information to provide full traceability for that animal. When the carcass has been split up for retail sale, the barcoded information is needed to create additional copies of the passport for scanning at the counter service point.

Printing a duplicate passportNote: You must use a suitable label format

1. Set up a traceability passport button for each carcass currently in use.

2. Use these buttons to create a sheet of duplicate passports.3. The operator scans the appropriate one for the transaction to

print the required receipt or label.


Looking After Your Scale

This chapter tells you how to look after your machine to ensure that you get the maximum life and quality of service from it.

Contents11.1, Cleaning the machineCleaning the touchscreen11.2, Cleaning the print headCleaning the print head

11


11.1 Cleaning the machine 91

1
1
11.1Cleaning the machine

CAUTION: Harsh abrasives, solvents, scouring cleaners and alkaline cleaning solutions, such as washing soda, should not be used especially on the display windows. Under no circumstances should you attempt to wipe the inside of the machine.

The exterior may be wiped down with a clean cloth moistened with water containing a small amount of washing up liquid.

Cleaning the touchscreenUse a mild detergent sprayed onto a damp cloth. Fold the cloth several times to avoid applying undue pressure to the screen. Do not spray the detergent directly onto the screen. Do not use sharp objects such as screwdrivers, knives, pens or fingernails which may damage the screen.


11.2 Cleaning the print head 92

1
1
11.2Cleaning the print headWARNING: To avoid the possibility of electric shock or damage to the machine, always switch off the machine and isolate from the power supply before performing any routine maintenance.

Cleaning the print headWe recommend that the print head is cleaned daily in order to ensure maximum life and to maintain the print quality.The print head should be cleaned using the specified head cleaning kit available from your Avery Berkel supplier.Always follow the instructions on the cleaning kit.

1. Remove the cassette.

2. Insert the cleaning card and close the print head.


11.2 Cleaning the print head 93

1
1
3. Pull the cleaning card through.

4. Open the print head.

5. Replace the cassette.


11.3 Service interval 94

1
1
11.3Service intervalNote: If the machine is left switched on, the message will be displayed immediately after midnight provided that the machine is in sales mode.

Your machines may have a suitable service interval set. If a service interval has been set, a message will be displayed as you near the service date. Once the machine has been serviced, the engineer will reset the service interval.


Index 95

AAdvertising 14

BBarcode scanning 55

CCustomer accounts 63

DData tables 37

discount editor 41operator editor 37tare editor 40tax editor 40

EExternal connections 20

FFIX key 51Fixed function keys 21

GGrey scale printing 14

IInstallation 12

adjusting the screen angle 13level compensation (ValuMax) 12

MManager mode 32Menu function bar 21, 24

PPLU create & edit

create PLU 35

edit PLU 33Prepack mode 81

machine setup 82multiple labels 84tares 83

Print modes 27label printing 28duplicate labels 30receipt printing 27

Printercleaning 18paper routes 18

Printing 15changing the roll 16printer type 16

Product keyboard 23Programmable keys 22

RReceipt transactions 56

cash drawer operations 68counter receipt 59customer accounts 63charging to account 65received on account 65setting up accounts 63customer purchases 56discounts 67payment (ECR) keys 61refunds 74sales receipt 59tax printing 60voiding 58

Reports 75iems report 79machine report 80operator sales 79operator totals 78printing 76security 80totals reports 77

Returns 52


Index 96

SSafety 9Safety and warning

cleaning the machine 9safe Installation 9

scale maintenance 90cleaning 91cleaning the printhead 92service interval 94

Serving customers 42Store departments 44

TTares 48

tare interlock 49Touchscreen 14

touchscreen keys 21best-seller 21dynamic 21quickbuild 21

Traceability 85attributes 86data entry 87input barcode 86lot 86lot prompt 87passport 89record creation 87schemes 86

UUser functions

adverts and videos 25logging On/Off 25operator PIN 26security levels 26web browser 25

Using 52Using PLUs 43

price change 46price override 84promotions 44selecting a PLU 43tares 48

voucher promotions 45weight override 46

VVendor display 20


Foundry Lane, Smethwick,West Midlands,England B66 2LPTel: +44 (0)870 903 2000Fax: +44 (0)870 904 2223Email: [email protected]: www.averyberkel.com

ABR35-000520-AC *ABR35-000520*

Documents

User Instructions XM Series