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Usability Testing: Hindustan Times Website and M-site
This Review is based on –
Users’ behavioral observations made on Hindustan Times website.
Hindustan Times Usability Testing Report Report created by: Techved consulting India Pvt. Ltd.
http://www.techved.com/ 2 © 2014Techved Consulting India Pvt. Ltd.
Methodology
http://www.techved.com/ 3
Methodology
http://www.techved.com/ 4
Methodology
Step 1 (Preparation of Test Plan & Script):
Test Protocol was prepared to ensure that adequate representative
feedback is gathered from participants.
http://www.techved.com/ 5
Website
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Hindustan Times home page
Look and feel of Home page
Users liked the
categorization
of information.
Why?
Users felt the
categorization was very
intuitive and they could
easily understand where
to go and find the news.
15
Hindustan Times home page
Look and feel of Home page
Users appreciated the
page layout, gutter
spaces and grid
structure of the page.
Why?
The website is an extension of the newspaper that’s why it gets appreciated by the users.
The grid column view and gutter spaces makes the page look well organized and hence they could read it.
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Hindustan Times home page
Navigation to Home page
Users felt confused while
switching from internal
to home page.
Why?
Mostly in all the sections the whole categorization was same which made user confused about the home page.
While clicking on home button it changes to HT logo and users got confused about the landed section.
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Hindustan Times home page
Lengthy Home page
M- site was very lengthy.
Why?
Mostly user said that
they had to scroll
much on the M-site
which is irritating.
27
Hindustan Times home page
Lengthy Home page
Prioritization on M- site
was incorrect.
Why?
Don’t miss, Editors pick,
most popular which
comes on the top was
followed by news which
was not expected.
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