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Usability Report on the Media Center Website. Priscilla Sauceda Ralonda R. Green Christian Castillo Jared B. Lorenzana. Inc. Educational. TESTERS. Background and Test Objectives. *The ITS Media Center Website Measure Accessibility Amount of Information Overall quality. Methodology. - PowerPoint PPT Presentation
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Usability Report on the Media Center Website
Priscilla SaucedaRalonda R. GreenChristian CastilloJared B. Lorenzana
Educational Inc.TESTERS
Background and Test Objectives
*The ITS Media Center Website
• Measure Accessibility
• Amount of Information
• Overall quality
Methodology
Participant Profiles (3)Pre-test/Post-test Questionnaires Think out-loud protocolEquipment used to gather
information◦Video Camera◦Camera Phone
Think Out-Loud Protocol
M.E.E.L.SMemorability:
Efficiency:
Errors:
Learnability:
Satisfaction:
Quantitative / Qualitative Data
Time spent on tests
“Confusion/Frustration”
Pre-test and Post-test & Think-out-loud protocol
Observation Link To Media Center
Time Spent Testing
30 mins 15 mins 10 mins 5 mins0
5
10
15
20
25
30
0
23
0 0
28
0 0 00
20
0 0
Time in Minutes
Test-Taker #1Test-Taker #2Test-Taker #3
Usability Testing
Testing Site
Environment
Team Member Roles*Rotated Positions:
Team Organization and Rotation Schedule—Nov. 14, 2011
TEAM POSITION SESSION-1 SESSION-2
COORDINATORS
:
Ralonda Green Christian Castillo
FACILITATORS: Ralonda Green Christian Castillo
TECHNICIANS: Priscilla Sauceda Jared Lorenzana
OBSERVERS: Priscilla Sauceda Jared Lorenzana
Findings and Results
Agreed it was easy to locate website
Disagreed on the amount of information
Disagreed that the website supported the information on request forms
The Affinity Diagram
Recommendations
Wording needs changes/link location
Create a direct link
“Media Center” link on the UIW index page
Conclusions
Content vs. Overall Quality of the site
Major Problem(s): ◦Wording of Links◦Direct link for Media Center Website
Post on UIW main page
Work CitedDoublespark. (n.d.). Usability. Retrieved November 20, 2011, from Doublespark: Design & website soultions: www.doublespark.co.uk/
The ENGL 5388 Usability Group: Harding, L., Papworth, A., Raju, R., & and Weatherford, D.-J. (2007). TTU English Department Website Usability Final Report. Texas Tech University, English Department. May 26, 2007.
Services, I. T. (n.d.). Media Center. Retrieved November 02, 2011, from University of the Incarnate Word: http://www.uiw.edu/techology/media-center/ Usability, A. (n.d.). Memorability/Can Visitors Repeat Tasks. Retrieved November 18, 2011, from Affordable Usability: http://www.affordableusability.com/web-design/