UPMG CONFERENCE PROGRAMME 2010

Springboard to Success

Barceló Imperial Hotel, Torquay

P R O G R A M M E6 J u n e - 9 J u n e 2 0 1 0

U P M Gu n i v e r s i t y p r i n t m a n a g e r s g r o u p

2 0 1 0c o n f e r e n c e

Dear Delegate,

On behalf of the UPMG, and the executive, I am delighted to warmly welcome you to the 2010 UPMG Annual Conference in Torquay. We have a packed and exciting programme that is designed to provide you with ideas and support for the coming year.

For those attending for the first time I hope you enjoy yourselves and find the programme informative, however if there is anything that you need please feel free to ask me, or any executive member who will be happy to help you. Our newcomer’s reception on Sunday evening is a great way to meet other delegates and I look forward to seeing you there.

For our regular delegates it is great to see you again, and I hope that you enjoy this year’s conference, and that it gives you lots of food for thought.

We always look closely at feedback given by our members, and try to improve the event year on year; therefore we have included many topics in the programme that were requested following our Troon conference.

We start the conference this year with our Keynote Speaker Ian Maynard, and we are also pleased to have Tony Manning, a familiar face for many, speaking on Tuesday morning, these general sessions are designed to support you to develop yourself and your teams. Our chosen topics this year include; Web to Print, Scanning and Archiving, Campus Wide Digital Print Strategy and life with an Apple. I am very grateful to the members who are taking part in these sessions.

I am pleased to welcome our International visitors, Bob Lane, from Arizona State University, and Justine Wilson, from Waikato Print, who is also the Financial Co-ordinator for Nippa, who are both giving presentations. Please take some time to introduce yourselves to Bob and Justine over the next few days.

I would also like to thank our conference sponsors and exhibitors for their continued support, without them we would not be able to hold this event. There will be many opportunities for you to discuss and meet with our suppliers during the conference, and please visit the exhibition during the coffee and lunch breaks.

The social calendar for the conference is very full; starting with the drinks reception this evening, a great opportunity to meet up with old and new friends alike. Tomorrow night we have a new format with a Viva Las Vegas theme for the evening’s dinner, with casino tables for fun. On Tuesday we have our networking afternoon and members have the choice of a trip to Dartmouth by steam train and river cruise, or an afternoon of Golf. Tuesday night, as always, is our Annual Awards dinner when we celebrate the achievements of our members throughout the year, and we are pleased to have coverage from Print Week.

This is your conference; it is designed to give you knowledge, support and ideas to benefit you in your workplace. Please enjoy the conference, and take advantage of everything it has to offer. I cannot guarantee that the weather will match last year’s Scottish heat wave, but I hope that the programme will more than live up to your expectations.

Warmest Regards

Rebecca HanlonChairman

We also thank all those companies that have provided prizes for the Grand Raffle. Your generosity is very much appreciated by UPMG members.

The members of the UPMG express their sincere thanks to the following companies for exhibiting and/or sponsoring activities during our conference this year:

phillipsplastics.co.uk

Sunday 6 June

1600 - 1730 The Collonade Registration (tea & coffee)

Teas and coffees are being provided in the Collonade for delegates as they arrive..

1800 - 1830 Gold Room(members only) “Newcomers only” Reception

An invitation is given to all those attending conference either for the first time or after a gap, to meet the UPMG Executive members. The Gold Room is on the left at the far end of the Collonade.

1830 - 1915 Haldon Room Drinks Reception

Once again we are very grateful to Tony Hards (Intelligent Finishing Systems for sponsoring the drinks at this informal get-together of delegates and suppliers.

1915 - 2145 Regatta extension (far end) Dinner

Please book a time for dinner at Reception.

A Table d’hôte meal is a relaxing way to start our Conference and we gratefully acknowledge the support of Morgana who have chosen and are sponsoring the wine for tonight’s dinner.

Please note that mobile phones should be switched off in the Restaurant.

Monday 7 June

Regatta restaurant 0700 - 0900 Breakfast

Breakfast is served from 0700 onwards. It is helpful to the staff of the hotel if delegates ‘fill up’tables.

The first conference session starts at 0930.

Regency Suite 0930 - 0935 Opening of Conference Rebecca Hanlon UPMG Deputy Chair

Rebecca Hanlon - UPMG Deputy Chair will get our conference up and running.

Regency Suite 0935 - 1015 Sessions 1: “The final countdown” (part 1) (members only)

Ian MaynardDirector of CSES & Professor of SportsPsychology, Sheffield Hallam University

Fundamentally the presentation will replicate a session conducted with the coaches of theBritish Sailing Team about three months prior to the Athens Olympics. The aim of the workshop in 2004 was to help the coaches identify strategies

for helping the sailors, strategies for helping the team and strategies for helping themselves, in the final build-up to the Games.

Specifically coaches were asked to generate pertinent goals and confidence enhancement strategies for their sailors, consider team-building techniques

that may positively influence the cohesion of the squad and most importantly, determine what they needed to do to ensure they were personally fully prepared

for the Olympics.

The presentation will also highlight some ‘What If’s’. ‘What If’s’ are potential catastrophe situations that may arise during the competition. The technique is

used to enhance the client’s ability to rationalise in stressful situations and build a positive plan of action to deal with the issue. Throughout the presentation the

parallels and similarities between elite sport and business will be identified.

Ultimately it is hoped that many of the strategies and techniques outlined can be used

Chair: Rebecca Hanlon

1020 - 1100 Sun Lounge (Palm Court) Coffee & Exhibition

Your first opportunity to meet our exhibitors in the Palm Court and to start to fill up your Grand Raffle card. Don’t forget, also, to get your entries in for the Design and Print Awards.

1105 - 1145 Regency Suite(members only) Session 2 “The final countdown” (part 2) Ian Maynard Director of CSES & Professor of Sports Psychology, Sheffield Hallam University

Ian will present the second part of his presentation “The Final Countdown” as he seeks to give delegates the necessary tools to ensure that staff are able to perform when under pressure.


1150 - 1230 Regency Suite(members only) Session 3: Member’s Presentation - Case Study - Web to Print software

Paul Bishop Print Services Manager Sheffield Hallam University

The presentation will describe the journey Sheffield Hallam University has taken from deciding to replace its current electronic job submission system with a new web to print solution, to its implementation.

The journey has not been an easy one and obstacles still need to be overcome if Sheffield Hallam University Print Services is to reap the full benefits the software solution can provide.Valuable lessons have been learnt, and new opportunities are presenting themselves as the department responds to changes in its target market. Chair: Janine Barraclough

1240 - 1355 Sun Lounge (Palm Court) Lunch & Exhibition

A finger buffet lunch in the Sun Lounge gives you a second opportunity to visit the exhibitors in the Palm Court next door and to collect stickers for your Grand Raffle card.

Regency Suite 1400 - 1440 Session 4: “Building a sustainable digital university” (members only)

Robert Lane Digital Document Services Director

Arizona State University

In 1978 Arizona State University opened a one-man typewriter repair service. From that humble beginning its document output equipment and services

programs grew to encompass equipment acquisition and maintenance, copy centers, in-plant printing and print-buying operations. After two decades of

steady growth, an administrative decision threatened to destroy the program.

Challenged to find a solution, the director envisioned an innovative concept for a strategic alliance partnership to create, develop, implement and nurture a

synergistic business, educational and technological model. By aligning itself with a global leader in imaging communications and document workflow management, ASU could achieve sustainability and accomplish its goals and vision to meet the needs of today without compromising the ability of future generations to meet

their needs.

This session reviews the growth and transformation of the programs, the strategy to “save the business by selling the business” and the successes and

failures in laying the foundation on which to build the Sustainable Digital University™.

Chair: Andrew Scott

Regency Suite 1445 - 1530 Session 5: “Campus-wide Digital Printing Strategy” (members only) (part 1: How others do it)

Andrew ScottHead of Print Design

Glasgow Caledonian University

This session will include short case studies from:Duncan Hurst - Heriot Watt

Margaret Angell - StirlingSarah Gibbon - Goldsmiths

Janine Barraclough - Sheffield andMark Millar- Ulster

and give examples of the way the strategy has been developed in their institutions.

We thank Integrated Card Solutions for sponsoring this part of conference.

Chair: Andrew Scott

1535 - 1620 Sun Lounge (Palm Court) Tea & Discussions with Exhibitors

Another break to allow some informal time to meet with the exhibitors at their stands in the Palm Court

1625 - 1715 Regency Suite

(members only) Session 6: “Campus-wide Digital Printing Strategy” (part 2 Building your own) Andrew Scott Head of Print Design

This session will start with any remaining members’ contributions from “part 1” It will then go over the issues and the questions delegates should ask themselves before embarking on writing a strategy for their institution.

At the end of the session an example of a “Campus wide digital print strategy”, approved by a member’s university, will be distributed. Chair: Andrew Scott

1720 - 1745 Regency Suite

(members only) Annual General Meeting

This is a very important part of conference when delegates will be told the results of the voting for members of the UPMG Executive Committee for the next 12 months. The Treasurer will be presenting the latest financial information and there will also be an opportunity for delegates to raise matters for future consideration by the Executive Committee.

Your attendance would be appreciated by the Executive Committee because the decisions made at this meeting will affect the future of the Group.


1800 - 1830 Collonade Meet your Judges

This is a new departure for this year. An opportunity for all those who have submitted entries for the Design & Print Awards to meet with Mark Eaton from Stephens & George and Jo Francis from Print Week.

A chance to promote the reasons why your submission should be judged as the best!

Regatta extension (far end) 1900 - 2130 Dinner

A Table d’hôte meal in the restaurant - don’t forget to pre-book your table time at Reception.

A chance to ‘get into the groove’ for later tonight.

We acknowledge the support of James McNaughton Papers who have chosen and are sponsoring the wine for tonight’s dinner.

Regency Suite 2130 - 2330Post-Dinner Activity: “Viva Las Vegas”

For the last three years The Events House has provided some light relief after the first day’s sessions. This year, thanks to the sponsorship of Konica Minolta, we have

been able to arrange for some casino tables and a car simulator as we try to get into the mood for celebrating in Las Vegas.

Please support this activity by going along to the Regency Suite after your dinner.

You really need to be there for the start at 2130 to make the most profit from the tables (or to lose your stake in the shortest possible time!)

Tuesday 8 June

0700 - 0900 Regatta Restaurant Breakfast Served from 0700 with the first conference session beginning at 0915

0915 - 1000 Regency Suite Session 7: “Managing Talent” (part 1) Tony Manning Human Capital Leader, I&IM, PricewaterhouseCoopers LLP

How do we create long-term career paths to help establish and retain key employees? How can we improve individual employee performance and track and measure performance over time? How can we align individual, team and organisational goals to create a culture where everybody understands how their day-to-day performance impacts the organisation’s goals? Some organisations have begun to integrate the processes of these functional silos into a unified cohesive overall strategy to maximize the return on investment in the organisation’s human assets. This “integrated strategy” is called Talent Management. Talent management is a strategic integrated approach to managing our people throughout the career cycle: attracting, retaining, developing and transitioning the organisation’s human assets. Talent Management is the end-to-end process of planning, recruiting, developing, managing, and compensating employees throughout the organization. The 4 “pillars” of talent management are: recruiting, performance management, learning management, and compensation management. These sessions look at how we can strategically start to manage our talent.

Sarah Gibbon

1005 - 1040 Sun Lounge (Palm Court) Coffee & Exhibition A fourth chance to visit the exhibitors. Please make their attendance and support of our conference worthwhile. Don’t forget to have a look at the entries for the Design and Print Awards.

1040 - 1120 Regency Suite Session 8: “Managing Talent” (part 2) Tony Manning Human Capital Leader, I&IM, PricewaterhouseCoopers LLP

Tony continues his presentation with more considerations as to how managers can get the best out of their staff.

continued in 4 pages

CONFERENCE 2010 - Delegate Feedback 1

You may find it useful to fill some of this in during conference for use in the Feedback session

1 Please score (1=low, 5=high ) each category, "interest", "relevance" & "quality" (i.e. 3 separate scores a line)

interesting to

you

relevance to

your job

quality of

presentation

The Final Countdown, part 1 (I Maynard, Mon 0935)

The Final Countdown, part 2 (I Maynard, Mon 1105)

Case Study - Web to print software (P Bishop, Mon 1150)

Building a sustainable dgital university (R Lane Mon 1400)

Campus-wide Digital Printing Strategy, part 1 (members, Mon 1445)

Campus-wide Digital Printing Strategy, part 2 (members, Mon 1625)

Managing talent, part 1 (T Manning, Tue 0915)

Managing talent, part 2 (T Manning, Tue 1040)

Waikato Print - Treading Water (J Wilson, Tue 1125)

Case Study - Scanning & Data Capture (P Davis/K Yeates, Wed 0930)

(i)Life with an Apple (M Parker, Wed 1055)

Conference feedback (R Hanlon, Wed 1140)

2 Please identify those areas or topics which will affect you most in the next 12 months

(These will be helpful in planning the 2011 conference)

3 Please indicate what balance you want in the 2011 conference

less the same more

Private sector presentations (e.g. Managing Talent)

Case studies (e.g. Web to Print/ Waikato Print)

Members' presentations (e.g. Printing Strategies)

Non-print/copy topics (e.g. iLife with an Apple)

Free/Social time (e.g. Mon. evening/Tues. afternoon)

Discussion Groups (none programmed in 2010)

4 Exhibition feedback (note that exhibitors subsidise your delegate fee by about £100)

less about right more

Number of exhibitors

Time available to visit stands

CONFERENCE 2010 - Delegate Feedback 2

5 Please suggest any other possible exhibitors who might be invited to conference

6 Please make any other comments you feel would help in the planning for 2011

7 Would you be prepared to do a 15 minute session on something related to your university?

Yes No

8 In 2012 the late Spring Bank Holiday will be moved to Monday 4th June followed by the

Queen's Diamond Jubilee on Tuesday 5th June. School half term dates have not yet been set

but could be w/c 28/5 or w/c 4/6 or part of both.

Since Conference avoids half term, please rank (1, 2, 3) your preferred choice for the 2012 dates.

Sunday 13 May to Wednesday 16 May

Sunday 20 May to Wednesday 23 May

9 Your name (voluntary answer)

Please hand in this questionnaire or return it to [email protected] before Friday 25th June.

Sunday 10 June to Wednesday 13 June

Conference 2011

THE HOTEL:The Barceló Redworth Hall Hotel is a breathtaking Jacobean country house in County Durham. It feels as if you are in the middle of nowhere with 125 acres of landscaped gardens and also woodlands but the hotel is only 6.2 miles from Darlington station, 8 miles from Durham Tees Valley Airport and 5 minutes from A1M junction 58. There are 143 spacious and elegant bedrooms including everything from the newly created spa deluxe rooms to the traditional Old Hall rooms.

WHAT DOES IT COST?There is an advanced full time fee of £355 (standard room) for bookings received and paid for before 31st July 2010. This fee is less than the advanced booking fee for the 2010 conference. This fee will increase to £375 on 1st August 2010. The fee only applies to full time delegates who are UPMG Members. [a number of Deluxe rooms are available, on a first come first served basis, at a supplement of £25 before 31/7/10 increasing to £30 after 1/8/10].

FullTimeDelegate(Member):The fee includes registration, accommodation Sunday (evening) to Wednesday (morning) with en-suite facilities, all meals (including the Conference Dinner) and Leisure Club membership.

Part time and Day Delegate:Please enquire for these rates.

Partner Rates (sharing delegate’s room):£175 (advanced booking only) full time, includes accommodation Sunday (evening) to Wednesday (morning) with en-suite facilities, dinner and breakfast each day (including the Conference Dinner) and Leisure Club membership. Lunches are not included.£70 (advanced booking only) part time for any 24 hour period (or part) including dinner and breakfast.

SOCIAL ACTIVITIESIt is expected that activities will be arranged for Monday evening and Tuesday afternoon, as in previous years. Details of these will not be known until late 2010 but the coach outing on Tuesday afternoon will probably be to the city of Durham.

organised by:

5th to 8th June 2011 - Redworth Hall Hotel

ADVANCE BOOKING FORM • 5th to 8th June 2011 - Redworth Hall Hotel only to be used for bookings made AND PAID FOR before 31st July 2010

1. Delegate details (please use a separate form for each delegate):Mr/Ms/Mrs/Dr......................Forename.......................................Surname................................................Job Title...................................................................................................Organisation..............................................................................................Address.................................................................................................... ..................................................................................................... .............................................(if invoice address is different, please advise)Contact Tel:............................... email:....................................................Special dietary requirements..........................................................................Disabilities................................................................................................Attending partner’s name.........................................................

Purchase Order Number:

2. 2. Iwishtobookthefollowingplace(√):

Full time Deluxe Room @ £380 Standard Room @ £355 Partner FT @ £175 (DB&B)Partner PT @ £70 per 24 hours x ........days

All rooms are subject to availability3. Please enquire for other part-time ratesThese rates only apply for bookings & payments made before 31st July 2010Norefundsgivenafter1stMarch2011(slidingscalebeforethisdate) I/Weshall(pleasetick): Sunday Monday Tuesday Wednesday Arrive(√) pm am pm am pm Depart(√) am pm am pm am

4. Tuesday pm activity: Please reserve a place: Coach outing Golf Neither

5.4. •Paymentisbycheque(payabletoUPMG)orBankTransferonly(notcreditcard). •Aninvoicewillbesentwiththeconfirmationofeachbooking. • BOOKING FORMS & cheques should be sent to: Roy Stares (UPMG Administration) The White House 18 Willenhall Close Luton LU3 3XX email: [email protected] • Bank transfers to HSBC Bank: A/c name: UPMG Sort code: 40-25-19 Account No. 71489852

3.

5.

4.

Regency Suite 1125 - 1210 Session 9: “Waikato Print - Treading Water Justine Wilson

Nippa Financial Co-ordinator

Waikato Print began life as a small in-house reprographics service in the late 60s the began to grow service in mid 80s becoming a full cost recovery operation in 1989 , adopting a commercial mode leading to strong growth in volumes, colour, product and market diversification. Please join me in a discussion of how Waikato Print has survived through threats of outsourcing and commercialisation, to becoming an intricate part of Waikato University offering services that are not easily replaced by outside commercial printing companies, our growth into other Polytechnics , and our visions for the future. I will also be discussing NIPPA (Network of In-House Print Professionals Australasia); the past year’s conference and achievements, and NIPPA’s future plans. Nippa Financial Co-ordinator

- Francis Reis

Sun Lounge (Palm Court) 1220 - 1320 Lunch & Exhibition It will again be served in the Sun Lounge so please take the opportunity to speak with our Exhibitors . By now the judging for the Design and Print Awards will have been completed but you dohave a last chance to collect more exhibitors’ stickers.

1320 - 1800 Networking Activity: Dartmouth/Golf/Leisure (members only) The choice is between a trip on the Paignton & Dartmouth Steam Railway to Kingswear followed by ferry to Dartmouth and a trip up the River Dart or a round of golf at the Churnston Golf Club or just “doing your own thing”. Those going to Dartmouth should note that the coach will leave the hotel at 1320 prompt . Those playing golf should meet with Ricoh colleagues in Reception at 1300 . We thank Danwood and Ricoh for making these activities possible through their sponsorship.

1915 - 1945 Regency SuiteConference Dinner Reception

We are very grateful to Robert Horne Business Papers for once again sponsoring our predinner drinks this year.

1945 - 2000 Regency Suite or outsideConference Photograph

Delegates are ask to assemble on the Terrace outside the Regency Suite (or inside if wet) for the annual conference photograph.

2000 - 2145 Palm CourtAnnual Conference Dinner

Our thanks go to Canon for sponsoring the meal and Océ who have chosen and sponsored the wine for our Conference Dinner.

2145 - 2330 Palm CourtPresentation of Awards & Entertainment

The Conference Dinner is followed by the presentation of the Design and Print Awards by Mark Eaton, Sales Manager at Stephens & George, with grateful thanks for their continued sponsorship of these Awards.

Steve Stevens ends our Conference Dinner with a friendly chat and entertainment. Steve has entertained audiences on luxury cruises and theatres with his unique style of topical humour combined with some comical musical interludes.

We thank Ricoh for their sponsorship of this final part of the evening.

Wednesday 9 June

Regatta Restaurant 0700 - 0900 Breakfast

Breakfast is served from 0700 onwards. An early start for those who can remember last night!

Please remember to arrange to clear bedrooms by 1100

Regency Suite 0930 - 1015 Session 10: Member’s Presentation - Case Study

Scanning and Data Capture

Paul Davis, Head of JRS Document Solutions KatieYeates

TheResearchCouncils(JRSdocumentsolutions)willbedeliveringa presentationonscanninganddatacapture.Thiswillinvolve: • looking at why document scanning was considered an important acquisition by the inhouse printing service; • how it has been incorporated in to our current work processes; • scanning into record management systems, how this was developed and what has been learnt; • added value of scanning for our clients and what else can be achieved by using the scanning software.

Sun Lounge (Palm Court) 1020 - 1050 Coffee, Grand Raffle Draw The Raffle is only open to delegates and you will need to be there in person

or by proxy to be in with a chance of a prize!We are very grateful to all those suppliers who have provided prizes

Regency Suite 1055 - 1135 Session 11: (i)Life with an apple Martin Parker Studio Manager & Senior Designer

The Robert Gordon University

A whistle stop tour of probably the most underutilized software on a Mac; the ‘iLife’ Suite. It’s underutilized because its free and comes pre-installed with new

Macs so it’s usually overlooked in favour of bought-in Adobe CS software.

Find out how easy the iLife software is to use. How iPhoto’s functionality compares to solutions like Xerox’s Photo Kiosk. How to produce personalised books,

calendars, cards, movies and web pages from one piece of software.

A quick overview of how it interfaces with iMovie and iDVD. See how easy it is to add value to jobs, using this very intuitive software.

1140 - 1210 Regency SuiteSession 12: “Conference Feedback

The final session at this year’s conference gives the opportunity to delegates to pass on comments and ideas so that these might be taken into consideration when planning the 2011 programme.

A Delegate Feedback Questionnaire is included in this Programme Booklet and it would be appreciated by the Executive Committee if you could take the time to complete this and hand it in, or post it, to Roy Stares before 25th June.

Rebecca Hanlon

1210 - 1220 Regency SuiteClose of Conference

Rebecca HanlonUPMG Chair

A brief look back at the last three days.

1230 - 1330 Regatta restaurantLunch

A final opportunity, for those who have booked lunch, to stock up calorie levels with a 2 course hot or cold lunch which will be available in the Regatta Restaurant.

On behalf of the Executive Committee, you are all wished a safe journey home. Thank you for your support of the 2010 Conference.

We look forward to meeting you again next year when we shall be at Redworth Hall Hotel in Newton Ayecliffe. The dates are from Sunday 5th June to Wednesday 8th June 2011. Why not take advantage of the special delegate rates for 2011 for bookings made before 31st July 2010 - with lower fees than this year! You should find a booking form within this Programme Booklet.

Name OrganisationList of DELEGATES - UPMG Conference 2010 25/05/2010

Telephone/email Arrive Leave

Sun pm Wed am0117 928 [email protected]

Carol Aleknavicius DelegateUniversity of Bristol

Sun pm Wed am01786 [email protected]

Margaret Angell DelegateUniversity of Stirling


Janine Barraclough DelegateUniversity of Sheffield


Richard Barrett DelegateGlasgow Caledonian University


Kate Bartlett DelegateUniversity of Bristol


Paul Bishop DelegateSheffield Hallam University


Ginette Casey DelegateCanterbury Christ ChurchUniversity


Paul Clayton DelegateSheffield Hallam University


David Conroy DelegateSchool of African Studies, London


Greg Cowper DelegateHeriot Watt University


Jacqui Crane DelegateAnglia Ruskin University


Peter Davey DelegateUniversity of Glamorgan


Paul Davis DelegateThe Research Councils


Alison Freer DelegateLoughborough University


Sue Fry DelegateAnglia Ruskin University


Claire Garlick DelegateUniversity of Huddersfield


Sarah Gibbon DelegateGoldsmiths College


Alan Green DelegateUniversity of Bristol

Tues pm Wed am01752 [email protected]

David Griffiths DelegateUniversity of Plymouth


Chris Hackett DelegateCMH Consultancy Services


Simon Hampton-Matthews

DelegateUniversity of the West of England


Rebecca Hanlon DelegateUniversity of Wales InstituteCardiff


Graham Howell DelegateUniversity of Bedfordshire




Duncan Hurst DelegateHeriot-Watt University


Derek Kemp DelegateUniversity of Aberdeen

Sat pm Thu am00 1 [email protected]

Bob Lane DelegateArizona State University

Mon pm Wed am07540 [email protected]

Duncan Larkin DelegateSt. George’s, University of London

Sun pm Mon pm0118 931 [email protected]

Darren Lewis DelegateUniversity of Reading


Stephen Mc Cart DelegateGlasgow Caledonian University


Lynne McNaughton DelegateUniversity of Stirling


Mark Millar DelegateUniversity of Ulster


Clive Morgan DelegateUniversity of Glamorgan


Martin Parker DelegateThe Robert Gordon University


Trevor Parr DelegateStaffordshire Universary


Louise Paton DelegateUniversity of Bath


Nigel Phillips DelegateUniversity of Exeter


Brian Pickles DelegateInprint & Design Ltd


David Plummer DelegateUniversity of Bedfordshire


Patrick Quow DelegateSchool of African Studies, London


Mark Ramsay DelegateLoughborough University

Mon am Mon pm01392 [email protected]

Phil Rees-Jones DelegateUniversity of Exeter


Francis Reis DelegateUniversity of Plymouth

Tues pm Wed am01752 [email protected]

Kate Sardella DelegateUniversity of Plymouth


Andrew Scott DelegateGlasgow Caledonian University


Roy Stares DelegateUPMG ORGANISER


Paul Tetley DelegateUniversity of Sheffield




Steven Thomas DelegateLancaster University


Jo Thompson DelegateUniversity of Plymouth


John Trewhella DelegateUniversity of Plymouth


Christopher Ward DelegateCranfield University


Ian Wilcox DelegateUniversity of Southampton

Fri pm Thu am+64 (07) 838 [email protected]

Justine Wilson DelegateWaikato Print


Kath Winter DelegateUniversity of Sheffield


David Wood DelegateKingston University


Katie Yeates DelegateThe Research Councils

NOTES

________________________________________________________

________________________________________________________

________________________________________________________

________________________________________________________

________________________________________________________

________________________________________________________

________________________________________________________

________________________________________________________

________________________________________________________

________________________________________________________

________________________________________________________

________________________________________________________

________________________________________________________

________________________________________________________

________________________________________________________

________________________________________________________

________________________________________________________

________________________________________________________

________________________________________________________

________________________________________________________

________________________________________________________

________________________________________________________

________________________________________________________

________________________________________________________

Col

lona

de

Bar

Loun

ge

Rec

eptio

n

Palm

Cou

rt

P

Con

serv

ator

yP

PP

P

P P PP

PP

PP

PPPPPPP P

P

PP P

P P

P

Reg

ency

Sui

te

P13

A p

ow

er

fro

nt

of s

tan

d

clo

sed

do

ors

phillipsplastics.co.uk

Documents

UPMG CONFERENCE PROGRAMME 2010