UPDATE TO MCC BOARD OF TRUSTEES

October 20, 2008

Steve Robinson, AQIP CoordinatorMott Community College

AQIP Update: October 2008

TODAY’S PRESENTATION• AQIP Quality Framework• 3 Quality Cycles• Action Project Updates (&

Reviewer comments)• Strategy Cycle/Systems

Portfolio• Systems Portfolio Timeline• Phase I “Champion Groups”• Systems Portfolio

3. Understanding Students’ and Other Stakeholders’ Needs

4. Valuing People5. Leading and Communicating6. Supporting Institutional Operations8. Planning Continuous Improvement9. Building Collaborative Relationships

1. Helping Students Learn2. Accomplishing Other Distinctive Objectives

7. Measuring Effectiveness

AQIP QUALITY FRAMEWORK

THREE IMBEDDED IMPROVEMENT CYCLESAcademic Quality Improvement Program cycles of

continuous improvement

ACTION: Every YearAction projects submitted to NCA and replaced as

completed.

STRATEGY: Every 4 YearsMCC maintains a Systems Portfolio, participates in a Strategy Forum, and

has a Systems Appraisal performed by peer reviewers

ACCREDITATION: Every 7 YearsReaffirmation of accreditation as MCC demonstrates continuous improvement

and fulfillment of NCA criteria

1 2 3 4 5 6 7

Identify area for

improvement

Define current

situation

Analyze current

situation

Develop an improvement

theory

Implement best

strategies

Monitor results

Adjust, standardize, or

plan further

Degree Audit AP

1 2 3 4 5 6 7Identify area

for improvement

Define current

situation

Analyze current

situation

Develop an improvement

theory

Implement best

strategies

Monitor results

Adjust, standardize, or

plan further

Professional Development AP

1 2 3 4 5 6 7

Identify area for

improvement

Define current

situation

Analyze current

situation

Develop an improvement

theory

Implement best

strategies

Monitor results

Adjust, standardize, or

plan further

Experiential Education AP

1 2 3 4 5 6 7

Identify area for

improvement

Define current

situation

Analyze current

situation

Develop an improvement

theory

Implement best

strategies

Monitor results

Adjust, standardize, or

plan further

Data Integration/Faculty Assignments AP

PROJECT DESCRIPTION: The primary objective of this project is to implement credit and non-credit assignments systems that promote data integration within or, when necessary, in conjunction with Datatel.

SPONSORS: Amy Fugate, Mark Kennedy

TEAM MEMBERS: Cheryl Bassett, Ken Boldig, Bernadette Coleman, Crystal Croffe, Sylvia Green, Phyllis Holbrook, Gail Ives, Joe KingWendy LaCroix, Patricia Markowicz, Ethel Mason, Jennifer McDonald, Brenda Phillips, Lynne Reynolds, Dolores Sharpe, Chuck Thiel, Linda Uren

Action Project Reviewer Comments

• "Even though there have been setbacks with your project, the team and institution appears committed to continuing the project.” [Degree Audit]

• “It is obvious you are working for the best of your students (helping students learn #1) but are also concerned about your employees at the college (valuing people # 4).“ [Degree Audit]

Action Project Reviewer Comments

• "By providing these opportunities for participation and establishing multiple ways all College employees can stay informed about the project, MCC has demonstrated that it understands employees needs as stakeholders.” [Professional Development]

• "Working with an external facilitator has proven to be a very wise move for the successful development of the project. The facilitator has ignited and directed the Team’s energies without usurping the Team’s decision-making responsibilities or undermining the collaborative nature of successful CQI processes.“ [Professional Development]

THREE IMBEDDED IMPROVEMENT CYCLESAcademic Quality Improvement Program cycles of

continuous improvement

ACTION: Every YearAction projects submitted to NCA and replaced as

completed.

STRATEGY: Every 4 YearsMCC maintains a Systems Portfolio, participates in a Strategy Forum, and

has a Systems Appraisal performed by peer reviewers

ACCREDITATION: Every 7 YearsReaffirmation of accreditation as MCC demonstrates continuous improvement

and fulfillment of NCA criteria

What Is The AQIP Systems Portfolio?

• Part of the 4-Year AQIP “Strategy Cycle”• 75-100 page (double-spaced) public portfolio

describing fundamental institutional systems• Covers the nine AQIP Categories, describing

processes, results, & improvement in each system

• Shows evidence that the institution continues to meet the Higher Learning Commission's five Criteria for Accreditation

3. Understanding Students’ and Other Stakeholders’ Needs

4. Valuing People5. Leading and Communicating6. Supporting Institutional Operations8. Planning Continuous Improvement9. Building Collaborative Relationships

1. Helping Students Learn2. Accomplishing Other Distinctive Objectives

7. Measuring Effectiveness

AQIP QUALITY FRAMEWORK

Questions About Each Category

AQIP Systems Portfolio Structure

• 9 sections, one on each of the AQIP Categories• 3 types of questions:

– Process: What do we do? How do we do it?– Results: What are the outcomes of what we do?

How do we know?– Improvement: Have we improved? How do we

set targets/goals for improvement?• 137 questions total

Systems Portfolio Timeline

PHASE I: [Sep/Oct/Nov] Evidence gathering, database population

PHASE II: [Dec/Jan/Feb] Writing, revision, building tables, graphs, etc.

PHASE III: [Mar/Apr/May] Editing, revision, internal/external stakeholder review, print & online publishing

DEADLINE: June 1, 2009

Phase I: Evidence Gathering

• Five “champion groups” organized to kick-start evidence gathering and database population

• Each group has specific questions assigned to it; activities will vary from group to group depending upon the question and context

• A team of “Systems Portfolio Database Users” is meeting to update and maintain the database.

SEP

OCT

NOV

GROUP A[1] Helping Students Learn

[3] Understanding Student/Stakeholder Needs

Group Leaders: Amy Fugate / Dolores Sharpe

40 QUESTIONS TOTAL

GROUP B[2] Other Distinctive Objectives[6] Organizational Operations[9] Collaborative RelationshipsGroup Leaders: Scott Jenkins /

Jennifer McDonald36 QUESTIONS TOTAL

GROUP C[4] Valuing People

[5] Leading and CommunicatingGroup Leaders: Mark Kennedy /

Jane Cera34 QUESTIONS TOTAL

GROUP D[7] Measuring EffectivenessGroup Leaders: Gail Ives /

Susan Edwards12 QUESTIONS TOTAL

GROUP E[8] Planning CQI

Group Leaders: Larry Gawthrop / Larry Koehler

15 QUESTIONS TOTAL

Phase I: “Champion Groups”

Phase II: Writing/Revision

• Systems Portfolio is a living document

• Relational database—always changing, always current

• Not a “3-Ring-Binder” type report

• Capable of generating reports on all AQIP Categories, Criteria, and MCC Strategic Objectives

• Runs in MS Access on any MCC Desktop

Systems Portfolio Database