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Stefan Weisenberger, SAP SE Director Mill Products Uwe Meyer, SAP SE Product Owner Mill Products October 22, 2015 Update and Roadmap for SAP for Mill Products Public

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Stefan Weisenberger, SAP SE Director Mill Products

Uwe Meyer, SAP SE Product Owner Mill Products

October 22, 2015

Update and Roadmap for SAP for Mill Products

Public

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 2PublicThis presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document isprovided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement

The information in this presentation is confidential and proprietary to SAP and may not be disclosed without the permission of SAP. This

presentation is not subject to your license agreement or any other service or subscription agreement with SAP. SAP has no obligation to pursue

any course of business outlined in this document or any related presentation, or to develop or release any functionality mentioned therein. This

document, or any related presentation and SAP's strategy and possible future developments, products and or platforms directions and

functionality are all subject to change and may be changed by SAP at any time for any reason without notice. The information in this document is

not a commitment, promise or legal obligation to deliver any material, code or functionality. This document is provided without a warranty of any

kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-

infringement. This document is for informational purposes and may not be incorporated into a contract. SAP assumes no responsibility for errors

or omissions in this document, except if such damages were caused by SAP´s willful misconduct or gross negligence.

All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations.

Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates, and they should not

be relied upon in making purchasing decisions.

Legal disclaimer

The information in this presentation is confidential and proprietary to SAP and may not be disclosed without the permission of SAP. This

presentation is not subject to your license agreement or any other service or subscription agreement with SAP. SAP has no obligation to pursue

any course of business outlined in this document or any related presentation, or to develop or release any functionality mentioned therein. This

document, or any related presentation and SAP's strategy and possible future developments, products and or platforms directions and

functionality are all subject to change and may be changed by SAP at any time for any reason without notice. The information in this document is

not a commitment, promise or legal obligation to deliver any material, code or functionality. This document is provided without a warranty of any

kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-

infringement. This document is for informational purposes and may not be incorporated into a contract. SAP assumes no responsibility for errors

or omissions in this document, except if such damages were caused by SAP´s willful misconduct or gross negligence.

All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations.

Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates, and they should not

be relied upon in making purchasing decisions.

Legal disclaimer

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 3PublicThis presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document isprovided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement

About SAP road maps

SAP road maps cover innovations that focus on business solutions and processes. They span

products that are relevant for customer lines of business in their industries and explain how our

innovations can add value to your business.

In SAP road maps, you can learn about our innovations along three different timelines:

1. Recent innovations for our solutions have been launched in the past weeks or months and can

already be purchased.

2. Planned innovations for our solutions are expected to be launched in the short term or midterm.

3. Future direction provides a long-term perspective on high-level development plans on innovations

for our solutions – inspired by your requirements.

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 4PublicThis presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document isprovided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement

Agenda

Motivation & Context – The Digital Value Network for Mill Products

Digital Core & LOB Solutions – SAP S/4 HANA Suite

SAP S/4HANA Suite Roadmap for Mill Products

SAP S/4HANA Roadmap for Industry Extension IS-MP / DIMP

SAP S/4 HANA SCM

SAP S/4 HANA Asset Management

SAP S/4 HANA Sales, Service & Marketing

SAP S/4 HANA PLM incl. VC & Classification

Summary

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 5PublicThis presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document isprovided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement

Market realities are forcing the need for business transformation

Burgeoning Middle-class Business complexity

>2.8BInternet users

worldwide2

5BMiddle-class

consumers with €56

trillion spend power1

90%Of the world’s data

generated in the last

two years3

US$47BMerger of giants Holcim

and Lafarge will create

building materials giant

with operations in 90

countries

US$17.4BArcelorMittal market cap,

world’s largest steel

manufacturer

Accelerating Pace of Business

Sources:1 Morgan Stanley: Asian Influence, The Emerging 21st Century Middle Class, June 20112 Kleiner Perkins Caufield Byers, Internet Trends 2015, May 20153 “Big Data, For Better or Worse: 90% of the World’s Data Generated in the Last Two Years,” ScienceDaily, May 2013 4 “Are you ready for the resource revolution? Stephen Heck, McKinsey, April 2014

>15 yearsAverage lifespan on the

Fortune Global 5004

Hyper-connectivity

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 6PublicThis presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document isprovided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement

Transformation does not come from incremental improvement

but from doing things fundamentally differently

Sustainable development

• In-depth integration of IT and

industrial operations globally

• Breadth of KPIs for early

detection of quality issues

Disintermediation

• Expanding from Forest Products

to a “Biofore” Company

• Higher growth in into biofuels,

biochemical and new materials

“By 2018, one-third of the top twenty market share leaders in most industries will be significantly disrupted by new competitors

(and “reinvented” incumbents).”*

The common denominator: a digital value chain enabling flexible, agile, interconnected operations and new levels of

business insight

Reduction in inventory

with a 50% rise in

production

Improvement in operating

profit80% 24%

*Source: IDC, March 2015

Social media innovation

• Immediately responding to social

inquiries

• Streamlined lead process and

hand off to retail partners

Of deals closed that began

by monitoring and directing

social conversations80%

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 7PublicThis presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document isprovided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement

The digital value network interconnects all aspects of the value

chain in real time to drive business outcomes

Smarter and engaged

workforce across all employees

Contingent Workforce to

respond to peak demand

A networked travel management

(concur)

Customer experience

omni-channel

Total workforce management

Assets &

Internet of

Things

Supplier collaboration and

business networks

Supplier & 3PL collaboration to drive

efficiency

Operator & Manufacturer collaboration in

Asset Intelligence Networks

Selling into the network to drive top line

growth

Harness Assets and

Internet of Things to drive

real-time insights linking

operations, logistics,

financials and customers

Social marketing & selling

B2C experience for B2B

Offering new products and

services that cross value chains

Re-platform core business

processes, and bring

together business process

and analytics in real time to

be smarter, faster, and

simpler

SAP HANA PLATFORM

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 8PublicThis presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document isprovided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement

SAP S/4HANA Suite Introducing the next generation core and lines of business solutions for the digital economy

SAP S/4HANA

MARKETING

SAP S/4HANA

HUMAN RESOURCESSAP S/4HANA

MANUFACTURINGSAP S/4HANA

SUPPLY CHAIN

SAP S/4HANA

SALES

SAP S/4HANA

FINANCE

SAP S/4HANA

SERVICE

SAP S/4HANA

SOURCING &

PROCUREMENT

SAP S/4HANA

ASSET

MANAGEMENT

SAP S/4HANA

RESEARCH &

DEVELOPMENT

The D

igita

l Core

The D

igital C

ore

Enterprise Management

fka SIMPLE LOGISTICS

Industries

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 9PublicThis presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document isprovided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement

Key Business Innovations in SAP S/4HANA Enterprise Management

Key Innovations & Ongoing Roadmap

This is the current state of planning and may be changed by SAP at any time.

Material Requirements

Planning

Inventory Management

Available To Promise &

Backorder processing

Capacity Planning

Material Valuation

Industry solutions to

core

Universal Journal

Central Finance

Re-architecting for

in-memory platform

Responsive user

experience design

Unifying functionality

in core

Sales Representative

Order Management & Billing

Procurement Clerk Material Planner

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 10PublicThis presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document isprovided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement

Industry Extension Today (ERP ECC 6.0 DIMP)

What is the “Industry Solution” Mill Products?

SAP

SRM

SAP NetWeaver

SAP

SCMSAP

ERP

SAP

CRM

IndustrySolution

Mill Products

Industry Solution Mill Products

Additional functionality

in ERP Industry Extension

SAP for Mill Products

SAP overall offering to address Mill Products

industries needs across all SAP products.

Industry Solution Mill Products is part of the Industry Extension “Discrete Industries and Mill Products (DIMP)”

SAP

MII

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 11PublicThis presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document isprovided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement

Main focus areas of the Industry Solution Mill Products?

Stronger supply

chain capabilities Trim optimization interface in APO and

trim order execution in ERP

Integrated MTS scenario

Financial – Information Technology – Human Resources

Supply Chain

Manufacturing & Operations

Inventory Management

Sales and Procurement

Improved manufacturing features

ERP order combination / merge

Under-delivery tolerance in ERP MRP

Mill specific production orders

Stronger co-production: Mill specific CO settling rules

Different account assignments

Goods movements in confirmation

Fast data entry in production order and production

confirmation

Production order configuration in MTS

Fast data entry in goods receipt

Simple cutting process

Original batch

Improved sales & procurement features

Fast data entry & defaulting of variant configuration

Sales configuration in MTS scenario

Reference characteristics in procurement

Stronger integration from variant configuration to batch

selection criteria

Extended Inventory

management functionality Single Unit Batch

Cutting Stock Transfer

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 12PublicThis presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document isprovided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement

SAP Switch Framework

SAP Discrete Industries

Mill Products

SAP Media

SAP Telecommunication

SAP Oil and Gas

…..

Industry Business

Function Sets

Generic Business

Functions

Financial Services

Global Trade

…..

Only ONE

Industry Business

Function Set can be

activated via Switch

…..

SEVERAL Generic

Business Functions can

be activated via Switch

Industry Extensions Today (ERP ECC 6.0 DIMP)

Industry & Enterprise Extensions can be activated via the switch framework

SAP ECCSAP ERP

Central

Component 6.0

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 13PublicThis presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document isprovided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement

DIMP Industry solutions to coreFuture of DIMP including IS-MP functionality

DIMP and IS-MP „always on“ for every customer & industry

DIMP and IS-MP enabled for S/4 HANA on premise

Harmonization roadmap(e.g. IS-MP process batch, core WIP batch)

Cross industry process roadmap

Simplification and deprecation of dedicated

functionalities

Previous DIMP BF Discription On Premise setting

/SAPMP/GEN_CI_1 Mill, OrderToCash & Global Trade Always on

/SAPMP/PP_CMTSBVAL Batch valuation of configurable materials in MTS Always on

/SAPMP/USER_PROD Mill Products, Interface Harmonization Always on

AD_GPD_CI_1 Grouping, Pegging & Distribution - Improvements Always on

AD_GPD_CI_2 Grouping, Pegging & Distribution - Innovations Always on

AD_MRO_CI_1 A&D Maint., Repair & Overhaul Always on

AD_MRO_CI_2 Material Exchange with ATP Check Always on

AD_MRO_CI_3 A&D Maint., Repair & Overhaul: Rot / SSP, Subcon Innovations Always on

AUTO_CI_1 Automotive Innovations Always on

AUTO_DP_1 Dealer Portal, Veh. Mgmt. Syst., Spare Parts, Enterpr. Serv. Always on

AUTO_DP_2 Dealer Portal, NWBC, Variant Configuration Integration Always on

DFPS_MRO_PDR FormFitFunctionClass for Product Data Replication Always on

DIMP_SDUD Discrete Industries - Mill Products Always on

ERP_ECC_MSP_EA ERP Maintenance & Service Planning (general core enablement) Always on

IS_AD_S2K_VER_2014 A&D SPEC2000 Version for 2014 Always on

LOG_EAM_ELBK Compliance Relevant Data Exchange, Electronic Logbook Always on

LOG_EAM_POM Enhancement Package 2 - Project Oriented Maintenance Always on

LOG_EAM_POM_2 MEB and Logbook Innovations Always on

LOG_EAM_ROTSUB Refurbishment & Subcontracting Always on

LOG_EAM_ROTSUB_2 Refurbishment & Subcontracting 2 Always on

LOG_EAM_WTY Warranty for customer service Always on

LOG_SD_EDIMON EDI Monitors Always on

LOG_WTYRCL_REPORT_OPT Warranty recall report optimization Customer Switchable

ILM_DIMP_01 DIMP, ILM based Archiving. Customer Switchable

WTY_DP_1 LO, Warranty Claim Processing for Dealer Portal Customer Switchable

WTY_DP_2 Warranty for Dealer Portal, Innovations Customer Switchable

LOG_MM_RL Returnable Packaging Logistics Marked as obsolete

AD_MPN_SCM Material Exchange Using SCM always off

AD_MPN_SCM_2 Mat. Exchange Using SCM; Internal/External Component Repair always off

AD_MPN_STO Interchangeability in STO always off

IS_AD_MPN Aerospace and Defense: Manufacturer Part Number always off

MGV_LAMA Long Material Number always off

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 14PublicThis presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document isprovided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement

AgendaSAP S/4HANA Suite Roadmap for SCM

SAP S/4HANA

MARKETING

SAP S/4HANA

HUMAN RESOURCESSAP S/4HANA

MANUFACTURINGSAP S/4HANA

SUPPLY CHAIN

SAP S/4HANA

SALES

SAP S/4HANA

FINANCE

SAP S/4HANA

SERVICE

SAP S/4HANA

SOURCING &

PROCUREMENT

SAP S/4HANA

ASSET

MANAGEMENT

SAP S/4HANA

RESEARCH &

DEVELOPMENT

The D

igita

l Core

The D

igital C

ore

Enterprise Management

fka SIMPLE LOGISTICS

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 15PublicThis presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document isprovided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement

SAP S/4HANA LoB Supply Chain road mapSupply chain planning

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 16PublicThis presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document isprovided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement

SAP S/4HANA LoB Supply Chain road mapExtended warehouse management

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 17PublicThis presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document isprovided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement

SAP S/4HANA LoB Supply Chain road mapTransportation management

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 18PublicThis presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document isprovided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement

SAP S/4HANA LoB Manufacturing road map

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 19PublicThis presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document isprovided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement

AgendaS/4 HANA line of business solutions for Asset Management

SAP S/4HANA

MARKETING

SAP S/4HANA

HUMAN RESOURCESSAP S/4HANA

MANUFACTURINGSAP S/4HANA

SUPPLY CHAIN

SAP S/4HANA

SALES

SAP S/4HANA

FINANCE

SAP S/4HANA

SERVICE

SAP S/4HANA

SOURCING &

PROCUREMENT

SAP S/4HANA

ASSET

MANAGEMENT

SAP S/4HANA

RESEARCH &

DEVELOPMENT

The D

igita

l Core

The D

igital C

ore

Enterprise Management

fka SIMPLE LOGISTICS

Industries

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 20PublicThis presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document isprovided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement© 2015 SAP SE or an SAP affiliate company. All rights reserved. 20

A Global Registry of Industrial Equipment

built and shared between Multiple Parties

used Across The Industry by all stakeholders

This will enable New Collaborative Business Models resulting in

True Operation Excellence and be The Future Way We Manage Assets

SAP Asset Intelligence Network

A Common

Definition Of

Machines

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 21PublicThis presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document isprovided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement

An Asset Network to bring together Business Partners

Applications

Pump OEM

Valve OEM

Service

Provider

Chemicals

Mill

Consumer

ProductsContent Integration Network

OEMs & Service Providers Operators

Shared

Model

DatabaseGlobal

Equipment

Registry

Business Partner

Network Services

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 22PublicThis presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document isprovided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement

An Asset Network to change Business Processes

Shared

Model

DatabaseGlobal

Equipment

Registry

Business Partner

Network Services

Service Bulletins,

Recalls & WarrantyManage

Equipment as a Service

Usage based

Design Enhancements

Quality, Inspection

& Calibration

Results Sharing

MRO Visual

Spare Parts content

Global Job Catalogue,

Visual Work Instructions & Task Lists

Visual audit and

name plate recognition

Analyse Equipment

performance

Business Context

for Predictive Maintenance

Collaborative work execution

& results sharing

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 23PublicThis presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document isprovided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 24PublicThis presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document isprovided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement

SAP Internet of Things empowers the

Digital Transformation

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SAP Predictive

Maintenance & Service

Condition Monitoring Alerting

Vibration Analysis Predictions

Connected Manufacturing /

Smart Factory Real-time visibility of shop floor

operations. Intelligent production,

One piece production

SAP Asset

Intelligence Network

Up to date service documentation

Spare parts / Replacement

Performance Benchmarking

Real-time visibility of shop floor operations, One Piece production

SAP Connected Manufacturing

One stop shop for the manufacturers, service providers, & operators of the world’s assets

Asset Intelligence Network

Order replacement parts and Services from business network

Ariba® and Fieldglass ®

Monitor product perfor-mance and take action

SAP Predictive Maintenance & Service

Manufacturer Asset Operator

Service

Technician

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 25PublicThis presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document isprovided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement

AgendaS/4HANA lines of business solutions for Sales, Service, Marketing

SAP S/4HANA

MARKETING

SAP S/4HANA

HUMAN RESOURCESSAP S/4HANA

MANUFACTURINGSAP S/4HANA

SUPPLY CHAIN

SAP S/4HANA

SALES

SAP S/4HANA

FINANCE

SAP S/4HANA

SERVICE

SAP S/4HANA

SOURCING &

PROCUREMENT

SAP S/4HANA

ASSET

MANAGEMENT

SAP S/4HANA

RESEARCH &

DEVELOPMENT

The D

igita

l Core

The D

igital C

ore

Enterprise Management

fka SIMPLE LOGISTICS

Industries

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 26PublicThis presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document isprovided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement

Sales Order Fulfillment Cockpit

• Provide internal sales representative

a single source of holistic

transparency on sales order fulfillment

issues on desktop and tablet, driven

by exceptions.

• Enables effective clarification of

issues offering comprehensive

decision support, collaboration, and

appropriate actions.

• Exception driven working model, ‚no

touch order‘

2. Process Innovation

Real-time data integration

• Single-query access to data

1. Performance Value

Value Creation through:

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 27PublicThis presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document isprovided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement

SAP S/4HANA Sales Roadmap

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Preview:

Fiori skin for CRM WebUI

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 29PublicThis presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document isprovided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement

SAP CRM 7.0

Evolution into a Customer Engagement Hub

SAP HANA

HANA Live

Prepare the S/4HANA Roadmap:

Analytics & data management

CRM on HANA as a platform

Continuous evolution through customer

connection program

Usability enhancements (Fiori, Outlook, …)

TCO improvements

Execute the S/4HANA Roadmap:

Big Data insights for marketing

Customer engagement processes & tools

SAP Cloud for Sales

Account & opportunity management

Collaboration and social selling

SAP CRM 7.0

SAP hybris Marketing

SAP CRM 7.0

hybris Com-merce

Omni-Channel Commerce

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 30PublicThis presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document isprovided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement

CRM Strategy for SAP S/4HANA In a nutshell

S/4HANA does not come with CRM functionality, but integrates with SAP CRM (on-premise) as well as Cloud

for Customer (public cloud)

Migrating an SAP ERP to S/4HANA On-Premise Edition will not break integrations to existing SAP CRM or

Cloud for Customer installations;

integrations and SAP CRM / Cloud for Customer will continue to work as before

SAP hybris Marketing is the S/4HANA „simplification“ for SAP CRM marketing: HANA optimized & simplified

data model, HTML5 UI – go for it!

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 31PublicThis presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document isprovided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement

SAP CPQ on the hybris platform – Leverage the user experience

flexibility of hybris for SAP Configuration

hybris enables unique user experience

The hybris platform allows customers to easily build a unique

user experience for the web shop storefront and product

catalog

• hybris product content management (PCM)

• hybris Web Content Management (WCMS)

Unique user experience for configuration

With SAP CPQ on the hybris platform, the modular

configuration user experience can be adapted very flexibly,

resulting in an easy-to-use and fast CPQ process tailored to

the needs of external users and internal sales users

hybris platform

Modular Configuration UI

Floorplan in SAP CPQ

Custom tailored UI for different

markets, channels, user groups

Model KB from

Backend

Data Enrichment

by Sales &

Marketing

Model Data

used in CPQ

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LoB R&D/Engineering road map for SAP S/4HANA

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Predict

future quality

issues

Differentiate On Customer Experience through Predictive

Capabilities and Connected Manufacturing

Customer experience

omni-channel

Assets & Internet of

Things

Digital core

Time

5-10%Improved customer

satisfaction

7-10%Reduced scrap value

Value estimates

10%-15%Reduced revenue loss due to

compliance and recall issues

Source: SAP and customer benchmarks

Digital Business Scenario: Predictive Quality & Complaints

Global item

traceability

Optimize

warranty

accruals

Root cause

analysis of

quality issues

Social media

triggers

service ticket

1

3

4

5

Predict

future

complaints &

claims

7

Constantly

benchmark

for “golden

“run”

9

12

Proactive

customer

service &

callback

8

Sense future

quality issues

at customer

112Analyze

similar

customer

complaints

Find & block

affected

inventory

6

Adjust process

parameters for

tighter process

control

5

Balance

maintenance

against

compliance

cost

10

2

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SAP MII to benchmark teams, shifts,

production lines and plants to identify

best practices

9

Digital business scenario for mill products

Customer experience

omni-channel

Assets & Internet of

Things

Digital Core

SAP Cloud for Social and Cloud

for Service for omni-channel

tracking of social media

1

SAP Quality Issue Management to identify

root causes, trigger measures and document

compliance

3

SAP Global Batch Traceability to track items

through production across boundaries4

SAP Plant Connectivity and SAP

Event Stream Processing to capture

quality & sensor data in-house

3

SAP CRM for claims management to

predict future complaints & claims

7

SAP Predictive Maintenance & Service

Foundation, and SAP Predictive Analysis

for predictive quality, and machine health

5

SAP Business Planning and Consolidation

on HANA for benchmarking, and

maintenance cost budgeting.

10

12 SAP Predictive Analysis for Warranty Cost

Analysis

6SAP Global Batch Traceability to ensure

batches with quality problems are blocked

2

SAP CRM for complaint management

SAP HANA Cloud Platform for IOT

to sense and predict quality issues

at the customer site

11

SAP MII to predict future quality

issues

5

8SAP CRM for claims management for

proactive customer service & callback

Supplier collaboration

business networks

Total workforce

management

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 35PublicThis presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document isprovided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement

Where to get more information. Where to influence.

SAP Roadmap for Mill Products

ASUG SIG Mill Products

Your “Solution today”

Innovation DiscoverySAP Customer Influence Program esp. CEI

DSAG AK Mill Products Configuration Workgroup

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 37PublicThis presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document isprovided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement

Recent innovations Future directionPlanned innovations

Innovation highlights in mill productsProfit-driven supply chain

Release 6.0 of SAP Integrated

Business Planning for sales and

operations*

Yard management for rail, truck,

and other transportation

resources*

Enhanced dashboard and

analytics for SAP Commodity Risk

Management

SAP Transportation Management

application improved for carriers

and strategic freight management

Enhancements to strategic freight

management and deepening

integration of supply chain

execution

Accelerating supply chain

convergence for integrated supply

chain planning and execution

The SAP Sales and Operations

Planning application in 2014

Integrated business planning for

sales and operations to provide

executive consoles, product

launch management, a bridge to

financial planning, and scenario

variance analysisSAP Integrated Business Planning

for demand

Supply chain control tower in the

cloud*

SAP Connected Logistics software Industry 4.0 driving business

processes

Advanced analytics for product

genealogy*

More innovations

*Details coming soon

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 38PublicThis presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document isprovided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement

Recent innovations Future directionPlanned innovations

Innovation highlights in mill productsPlant and asset operations excellence

Integrated CAPEX and OPEX

planning and lifecycle costing of

assets

SAP Master Data Governance,

enterprise asset management

extension by Utopia

Use predictive and real-time

analytics in manufacturing, quality,

asset management, and safety

and risk management

Risk assessment improvements,

and air emissions management

with the SAP Environment,

Health, and Safety Management

application

SAP Manufacturing Integration and

Intelligence application, with self-

service composition environment

for new dashboards, and easy

shop-floor data integration with

plant information catalog

SAP Predictive Maintenance and

Service solution*

Visualization of technical objects

via SAP 3D Visual Enterprise

applications

Integration with GIS (ESRI):

SAP Work Manager mobile app

Industry 4.0 and further

real-world awareness and

machine-to-machine connectivity

Connected manufacturing

Collaboration in the cloud for

asset information

SAP Manufacturing Integration and

Intelligence (SAP MII) application,

version for SAP HANA

Simplified integration of production

planning and detailed scheduling

(PPDS) in SAP ERP powered by

SAP HANA*

Total workforce: Packaged inte-

gration with SAP Fieldglass

Contingent Workforce Manage-

ment; contingent worker master

data stored in SuccessFactors

Employee Central*

More innovations

*Details coming soon

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Recent innovations Future directionPlanned innovations

SAP Cloud for Sales solution

Stronger integration between

SAP ERP, SAP Cloud for

Customer, and hybris Omni

Commerce Connect*

Integration of sales and

distribution in SAP ERP

with SAP Jam

Chief marketing officer dashboard

– explorative view

SAP Customer Value Intelligence

Product configuration runtime

deployed on software by hybris,

an SAP company*

Leading OmniCommerce

platform and suite

Innovation highlights in mill productsSustainable customer relationships

More innovations

*Details coming soon

Insight to action

Comprehensive SAP Customer

Engagement platform

hybris as a service platform

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Human

Resources

Sustainable Customer

Relationships

Strategic Marketing

Order to Cash Including Configurable Products

Cross-Channel Commerce

Differentiating Service

Commodity Management

Plant and Asset Operations

Excellence

Production Execution and Visibility

Asset Operations and Maintenance

Asset Network

Environment, Health, and Safety

Quality Management and Compliance

FinanceFinancial Planningand Analysis

Accounting and Financial Close

Treasury and FinancialRisk Management

Collaborative Finance Operations

Enterprise Risk and Compliance Management

Core Human Resources and Payroll

Talent ManagementTime and Attendance Management

Workforce Planning and Analytics

ProcurementStrategic Sourcing andSupplier Management

Direct ProcurementSelf-Service Procurement

Services Procurement Travel Management

Platform and

TechnologyEnterprise Technology

AnalyticsTechnology

MobileTechnology

In-Memory Technology

Profit-Driven Supply Chain

Profit-Driven Business Planning

Supply, Production, and Order Response Management

Real-Time Network andManufacturing Insights

Efficient Logistics and Order Fulfillment

Click on blue boxes to discover more innovations

More innovations along the value mapSolutions powered by innovations

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Questions?

© 2015 SAP SE or an SAP affiliate company. All rights reserved.

Thank you

Contact information:

Stefan Weisenberger Uwe Meyer

[email protected] [email protected]

+49 160 908 19674 +49 6227 746871

@belobregovic

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