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Upcoming Event In-House Trainings
In-Community Trainings by Staff Development & Training Community
Two Day CPI Training Thurs, Mar 21 & Fri, Mar 22, 2013
Thurs, May 16 & Fri, May 17, 2013
One Day Refresher CPI Training Fri, May 3, 2013
Suicide Awareness and Intervention
by Stephen Hockey & Donna Townsley
Thurs, Feb 21 & Fri, Feb 22, 2013
Health & Safety Stress Management Workshop by
Margaret Lloyd & Sukhvinder Rangi (Surrey)
Wed, Feb 27, 2013 (noon-1 pm) at
North Surrey Family Service Centre
Health & Safety Understanding Stress Workshop by
Amber Foster & Lisa Lowe (Vancouver)
Wed, Feb 27, 2013 (noon-1 pm) at
Alderwood Family Development Ctr.
TCFTimes
Faces of TCF
Michael Kingscott from Family
Care Support Program
Surrey Family
Preservation Team
Lisa Lowe from Alderwood
Program
Call ing Al l TCF Storytel lers .. !!
As some of you know, I’m
researching and writing The
Children’s Foundation story.
My current focus is 2000
onwards and I need your
help.
I have lots of facts but I’m
missing the human stories
— the funny, sad, curious,
powerful or poignant staff
and children happenings —
that will bring this decade to
life. If something comes to
mind, big or small, please
email me at
[email protected]. I’m
also keen to find appropriate
photos/news clippings.
Thanks and I’m looking
forward to hearing from you.
-Beth Haysom
Impressions of the Review of Operations Staff Meeting
I would like to congratulate all of the
staff who arranged and organized the
staff day at the Alan Emmott Centre in
Burnaby. There are many agency wide
changes in progress, many of which
have to do with the standardization of
program reports and forms, which will,
in most cases, be available on Shared
Desktop. This will greatly reduce the
amount of paper files in the future (and
will be CARF-pleasing as well). With
rare exceptions pertaining to
confidentiality, minutes from Managers
Meetings will be accessible through the Shared Folder,
and the Policy Manuals will be on 'hyper-link' and
easily accessible, replacing the reams and reams of
paper now used. Updates and changes to the Policy
Manuals or other documents will not involve redoing/
retyping/reprinting, simply editing. Information and
skills sharing within and between programs on Shared
Desktop was also enthusiastically discussed. These
present and upcoming changes should save us all
time, energy and bring us firmly into the 21st Century.
The most exciting part of the day for myself and many
others was the question, "What's Working Well Now,
What Needs Improving?". Much discussion followed,
this issue Impressions of the Review of Operations Meeting P.1
Program News P.2
Suicide Awareness P.3
New Filing System P.4
Committee News P.5
Upcoming Events/ Faces of TCF P.6
I S S UE
F E B R U A R Y 2 0 1 3
03
TCF News Issue 03 February 2013
and all present were asked to provide examples and
scenarios.
Many suggestions for improvement involved
possible increased funding, and seeking additional
funding sources was suggested and encouraged.
Participants were asked to sign up for one of the
many Committees, which will meet on a quarterly
basis to discuss and address the numerous topics
and possible changes this day of discussion has
generated. Known as 'Booster Days', they are
intended to generate action/change/challenge.
I have a feeling that "We are not in Kansas
anymore, Toto".
-by Michael Kingscott
Welcome To The 21st Century
Developmental Trauma: Successful Strategies for Caregivers
and Professional by David Melnick
Wed, Mar 6, 2013 at
Shadbolt Centre for the
Arts
Collaborative Problem Solving: PBS and Helping the
Explosive Child by Dr. Ross Greene
Friday, May 3, 2013 at
Croatian Cultural Centre
“What Works” in Therapy: Translating 40 years of Outcome
Research into Strategies for Elective Clinical Practice by
Scott Miller
Friday, Oct 25, 2013
Dennis Dandeneau presenting at the Review of Operations meeting
Upcoming Event TCF presents the workshop on Child Developmental Trauma: Successful Strategies for Caregivers and Professionals on March 6, 2013
Child Developmental Trauma: Successful Strategies for Caregivers
and Professionals
March 6, 2013
Shadbolt Centre for the Arts Burnaby BC
Neuro-science is showing how Developmental Trauma has tragic
consequences for children. Many of the behaviours used for survival
ultimately impede the child’s ability to relax, to attach, to learn and
progress.
In this workshop we will examine the “5 areas of impact” of Developmental Trauma: attachment,
arousal, neuro-development, cognition, relationships.
You will learn innovative strategies necessary to assess, treat and educate impacted children and
youth.
Guest Speaker: David Melnick LCSW
David Melnick, LCSW is the Director of Outpatient Services at (NFI) Northeastern Family Institute,
Burlington, Vermont, a state-wide agency specializing in work with adolescents and families.
Program
News
In January, over 50 Vancouver School
Board Special Education Staff attended
Alderwood Family Development Centre’s
presentation on Working with Children
with Anxiety Disorders. Alderwood had
been approached by the Vancouver
School Board to present on this topic as
our expertise in working with children with
anxiety continues to grow. Presenters
from the Alderwood team were Christina
Short, Child & Family Therapist, Stephen
Alderwood Family Development
Centre Presentation on Working
with Children with Anxiety
Surry Family Preservation Program
The Surrey Family Preservation Program, since its
inception in 1994, has been providing intensive in-
home/community based practical support, counsel-
ling and advocacy services to families who have
been assessed by the Ministry of Children and Fami-
ly Development (MCFD) of being at risk of having
their children (Ages from birth to 18) placed outside
their homes. Although the safety of children and their
families is our primary concern, our team believe
that every family’s self-determined unique circum-
stances, perspectives, values, strengths, challenges
and cultural heritage need to be validated and hon-
oured. We collectively fulfill our commitments to the
safety and inherent worth of the families that we
work with by collaborating with our clients in: goal
planning; providing therapeutic, support and advoca-
cy services responsive to our client’s self-determined
needs; addressing concerns put forth by MCFD; as
well as developing strong, respectful counselling
relationships with families and children. Our services
are routinely 8 weeks in duration, at 4+ hours each
week with the possibility of 6-month extensions on
an as needed basis.
As a team, we believe that:
- Children and families have many strengths and
skills which can be built on, even when people are
faced with multiple challenges.
- All people can learn and grow.
- It is the duty of professional helpers to honour and
advocate for our clients’ basic rights.
- Children and families must be empowered to make
changes in their lives and be held accountable for
their actions.
- Families and professionals working together is es-
sential to accomplishing success.
- Every effort must be made to promote relationships
and develop strengths within the family.
- Children learn from predictable, nurturing and con-
sistent parenting.
- Services must be adapted to participants in order
to maximize usefulness.
- We must continually strive to develop as profes-
sionals in order to serve our clients as best we can.
- Alfred Faan
Committee News PUG (Penelope User’s Group) and Penelope Update
much lively discussion about
how the documents should be
formatted. The aim is to achieve
the best balance of consistency,
flexibility and readability, as well
as to progress towards a format
that will meet both CARF and
program criteria.
The print size issue has been
resolved by changing the browser to Firefox which allows for
the user to set the size for themselves. (Instructions were
sent out by email, but if anyone needs help please see your
supervisor.) Soon our IT Department plans to make Firefox
our only choice - to make Penelope printing more reliable
agency wide. By the end of February we can look forward to
more legible, printable, accurate and timely documents with
which to build our Service Reports.
- Margaret Lloyd
Over the last four months the members of the PUG
committee have met to discuss the terms of reference for
the committee and then to review all the documents that
are currently used as Agency documents. Our quarterly
Service Reports (formerly called CQI Reports) are vital in
showing our levels of efficiency and effectiveness to
funders, to Accreditation and to ourselves. Data gathered
in Penelope documents are what makes up the Service
Reports. Therefore, documents must be accurate,
complete and timely.
The focus of the group thus far has been on improving
the “basic 5” documents: Intake Form, Safety Plan,
Service Plan, and Progress Report and the Critical Inci-
dent Report form. Penelope now has the capacity to print
documents in a ‘letter’ format (which will get rid of the ex-
traneous document information at the top of current
forms). Christine is working hard to reformat all of these
with an expected launch by late February. There has been
Hockey, Clinical Director, Dr. Todd Mason,
Consulting Psychologist and Trinity
Southworth, Special Education Project
Teacher. The Alderwood presentation was
very thorough in providing an overview of
the disorder, comorbidities and diagnostics
as well as providing a compelling overview
of best practice interventions to manage
children’s anxieties in the learning
environment. Feedback from the
participants was extremely positive, and
the afternoon was well spent
- Photo and article by
Lisa Lowe
February is Work Place Mental Health Awareness Month - Health & Safe Committee Updates
Stress is a fact of life, but how we react to it can mean the
difference between coping effectively or being completely
overwhelmed by it. If you’ve been having trouble managing
your stress, try keeping a journal to keep track of things
that cause you stress and how to respond to them.
Healthy ways to respond to stress can be divided into two
groups:
Change the situation
- Learn to say ‘No’
- Avoid people who cause you stress
- Delegate chores
- Learn to compromise
- Practice effective time management strategies
- Organize your workplace and home
- Stop putting unrealistic expectations on yourself
Change your response to the situation
- Is there a positive spin to the situation?
- Will it matter next month?
- Are your expectations unrealistic?
Since stress is inevitable, learning healthy coping
strategies is critical to your mental and physical well-being.
If stress continues to take the upper hand in your life, don’t
wait to seek out professional help. See your doctor or a
registered therapist.
- Lisa Lowe
Christina Short at
the Alderwood
presentation
JUST FOR Fun
The only happy thoughts about suicide might be that with a little
training anyone can learn to save lives. By this month's end all
TCF staff working with clients will have completed one day training
in Suicide Awareness and Prevention, facilitated by Donna
Townsley (Family Preservation) and Ste-
phen Hockey (Clinical Director).
Many die each year from suicide yet those
around them often had no sense of the risk.
Considerable research has revealed that
intuition, even by counselors, is unreliable in
determining who is suffering from suicid-
al thoughts. It is a myth that a trained person "can just tell".
In Canada, suicide is the second largest killer. Males die from
suicide at a rate that is 4 times higher than females. Completed
suicides have been trending upward since 1960s. On Average
about 300 children and youths die in Canada each year from
suicide.
A B.C. survey of 15,000 students Grade 7-12, found that 34%
knew someone who had attempted or completed suicide and 16%
had seriously considered suicide themselves. While often
triggered by loss, the deeper "causes" are multi-factorial. Suicide
kills and often leaves permanent scars on individuals, families and
communities.
We must keep in mind as we go about our day that the person
next to you may be suicidal, whether a client, a co-worker, a
neighbour, or your UPS driver. Due to stigma, cultural, or other
reasons, they may not seek help on their own. Waiting for
"professional" help to discover them may be too late. Because
suicidality is so pervasive, the Canadian Mental Health
Association (CMHA) wants all of us to be trained to apply suicide
"first aid"; effective, on the spot, support for potentially suicidal
persons. Anyone could need our help at any time.
To achieve the needed suicide prevention expertise across the
agency, all TCF staff have recently taken part in one of six
all-day training workshops provided by our staff. One took place
in Vancouver and the rest in Surrey. The presentation includes
suicide statistics/demographics, risk factors and
experiential exercises to come to grips with the strong
feelings most of us have about suicide. The heart of
the workshop includes role-play practice where
participants demonstrate what they have learned by
asking a person if he/ she is considering suicide.
Prevention depends on asking the crucial question,
then, estimating risk and referring the person for appropriate
help. The agency has endorsed an evidence based tool for
estimating suicide risk: *SAD PERSONS (see below). Participants
are shown how to ask in a way that is direct, caring, and simple.
Remember, "if you don't ask- you don't know!"
Staff feedback regarding the workshops has been positive. In
future, each year any untrained staff will receive an all-day
training. Those who have had the all-day training in the past will
get a three-hour refresher.
Suicide happens and yet it is kept quiet. This adds to the
impression that suicide is taboo and we should not speak of it.
On the other hand, the safest thing to do is to look at each of us
as a potential “first aid” responder to a person in a potentially
suicidal state.
If you're worried about someone who seems "troubled", it's
okay to ask if he/ she has been having thoughts of suicide. If
the person says yes, point him/ her to support and professional
help immediately. You could well save a life!
— Stephen Hockey
BC-wide call (911) or 1-800-SUICIDE (784-2433)
* SAD PERSONS stands for these risk factors:
S: Male sex
A: Older age
D: Depression
P: Previous attempt
E: Ethanol abuse
R: Rational thinking loss
S: Social supports lacking
O: Organized plan
N: No spouse
S: Sickness
TCF Staff Learn Suicide Prevention Methods
TCF New Filing System
What are you
doing here? I’m looking for a document. But
Do you know we have a centralized electronic filing system
now? Just go to the “all staff shared folder” and you’ll
find a lot of important documents there.
If you’re looking for forms, you can go here:
\\sur\Homes\TCF allstaff shared folder\1 Service\1F Forms
If you’re looking for manuals, phone lists, meeting
schedules, etc., you can go here: \\sur\Homes\TCF allstaff
shared folder\1 Service\1P Publications
Please remember to save your documents
On your “Z:” or in the AllStaff shared folder,
not on your desktop! TCF Times Publication
Team: Esther, Jenny, Lisa, &
Stephen
Next Publication Date:
March 12, 2013
Next Content Cut-off Date:
March 5, 2013
Program
News
In January, over 50 Vancouver School
Board Special Education Staff attended
Alderwood Family Development Centre’s
presentation on Working with Children
with Anxiety Disorders. Alderwood had
been approached by the Vancouver
School Board to present on this topic as
our expertise in working with children with
anxiety continues to grow. Presenters
from the Alderwood team were Christina
Short, Child & Family Therapist, Stephen
Alderwood Family Development
Centre Presentation on Working
with Children with Anxiety
Surry Family Preservation Program
The Surrey Family Preservation Program, since its
inception in 1994, has been providing intensive in-
home/community based practical support, counsel-
ling and advocacy services to families who have
been assessed by the Ministry of Children and Fami-
ly Development (MCFD) of being at risk of having
their children (Ages from birth to 18) placed outside
their homes. Although the safety of children and their
families is our primary concern, our team believe
that every family’s self-determined unique circum-
stances, perspectives, values, strengths, challenges
and cultural heritage need to be validated and hon-
oured. We collectively fulfill our commitments to the
safety and inherent worth of the families that we
work with by collaborating with our clients in: goal
planning; providing therapeutic, support and advoca-
cy services responsive to our client’s self-determined
needs; addressing concerns put forth by MCFD; as
well as developing strong, respectful counselling
relationships with families and children. Our services
are routinely 8 weeks in duration, at 4+ hours each
week with the possibility of 6-month extensions on
an as needed basis.
As a team, we believe that:
- Children and families have many strengths and
skills which can be built on, even when people are
faced with multiple challenges.
- All people can learn and grow.
- It is the duty of professional helpers to honour and
advocate for our clients’ basic rights.
- Children and families must be empowered to make
changes in their lives and be held accountable for
their actions.
- Families and professionals working together is es-
sential to accomplishing success.
- Every effort must be made to promote relationships
and develop strengths within the family.
- Children learn from predictable, nurturing and con-
sistent parenting.
- Services must be adapted to participants in order
to maximize usefulness.
- We must continually strive to develop as profes-
sionals in order to serve our clients as best we can.
- Alfred Faan
Committee News PUG (Penelope User’s Group) and Penelope Update
much lively discussion about
how the documents should be
formatted. The aim is to achieve
the best balance of consistency,
flexibility and readability, as well
as to progress towards a format
that will meet both CARF and
program criteria.
The print size issue has been
resolved by changing the browser to Firefox which allows for
the user to set the size for themselves. (Instructions were
sent out by email, but if anyone needs help please see your
supervisor.) Soon our IT Department plans to make Firefox
our only choice - to make Penelope printing more reliable
agency wide. By the end of February we can look forward to
more legible, printable, accurate and timely documents with
which to build our Service Reports.
- Margaret Lloyd
Over the last four months the members of the PUG
committee have met to discuss the terms of reference for
the committee and then to review all the documents that
are currently used as Agency documents. Our quarterly
Service Reports (formerly called CQI Reports) are vital in
showing our levels of efficiency and effectiveness to
funders, to Accreditation and to ourselves. Data gathered
in Penelope documents are what makes up the Service
Reports. Therefore, documents must be accurate,
complete and timely.
The focus of the group thus far has been on improving
the “basic 5” documents: Intake Form, Safety Plan,
Service Plan, and Progress Report and the Critical Inci-
dent Report form. Penelope now has the capacity to print
documents in a ‘letter’ format (which will get rid of the ex-
traneous document information at the top of current
forms). Christine is working hard to reformat all of these
with an expected launch by late February. There has been
Hockey, Clinical Director, Dr. Todd Mason,
Consulting Psychologist and Trinity
Southworth, Special Education Project
Teacher. The Alderwood presentation was
very thorough in providing an overview of
the disorder, comorbidities and diagnostics
as well as providing a compelling overview
of best practice interventions to manage
children’s anxieties in the learning
environment. Feedback from the
participants was extremely positive, and
the afternoon was well spent
- Photo and article by
Lisa Lowe
February is Work Place Mental Health Awareness Month - Health & Safe Committee Updates
Stress is a fact of life, but how we react to it can mean the
difference between coping effectively or being completely
overwhelmed by it. If you’ve been having trouble managing
your stress, try keeping a journal to keep track of things
that cause you stress and how to respond to them.
Healthy ways to respond to stress can be divided into two
groups:
Change the situation
- Learn to say ‘No’
- Avoid people who cause you stress
- Delegate chores
- Learn to compromise
- Practice effective time management strategies
- Organize your workplace and home
- Stop putting unrealistic expectations on yourself
Change your response to the situation
- Is there a positive spin to the situation?
- Will it matter next month?
- Are your expectations unrealistic?
Since stress is inevitable, learning healthy coping
strategies is critical to your mental and physical well-being.
If stress continues to take the upper hand in your life, don’t
wait to seek out professional help. See your doctor or a
registered therapist.
- Lisa Lowe
Christina Short at
the Alderwood
presentation
JUST FOR Fun
Upcoming Event In-House Trainings
In-Community Trainings by Staff Development & Training Community
Two Day CPI Training Thurs, Mar 21 & Fri, Mar 22, 2013
Thurs, May 16 & Fri, May 17, 2013
One Day Refresher CPI Training Fri, May 3, 2013
Suicide Awareness and Intervention
by Stephen Hockey & Donna Townsley
Thurs, Feb 21 & Fri, Feb 22, 2013
Health & Safety Stress Management Workshop by
Margaret Lloyd & Sukhvinder Rangi (Surrey)
Wed, Feb 27, 2013 (noon-1 pm) at
North Surrey Family Service Centre
Health & Safety Understanding Stress Workshop by
Amber Foster & Lisa Lowe (Vancouver)
Wed, Feb 27, 2013 (noon-1 pm) at
Alderwood Family Development Ctr.
TCFTimes
Faces of TCF
Michael Kingscott from Family
Care Support Program
Surrey Family
Preservation Team
Lisa Lowe from Alderwood
Program
Call ing Al l TCF Storytel lers .. !!
As some of you know, I’m
researching and writing The
Children’s Foundation story.
My current focus is 2000
onwards and I need your
help.
I have lots of facts but I’m
missing the human stories
— the funny, sad, curious,
powerful or poignant staff
and children happenings —
that will bring this decade to
life. If something comes to
mind, big or small, please
email me at
[email protected]. I’m
also keen to find appropriate
photos/news clippings.
Thanks and I’m looking
forward to hearing from you.
-Beth Haysom
Impressions of the Review of Operations Staff Meeting
I would like to congratulate all of the
staff who arranged and organized the
staff day at the Alan Emmott Centre in
Burnaby. There are many agency wide
changes in progress, many of which
have to do with the standardization of
program reports and forms, which will,
in most cases, be available on Shared
Desktop. This will greatly reduce the
amount of paper files in the future (and
will be CARF-pleasing as well). With
rare exceptions pertaining to
confidentiality, minutes from Managers
Meetings will be accessible through the Shared Folder,
and the Policy Manuals will be on 'hyper-link' and
easily accessible, replacing the reams and reams of
paper now used. Updates and changes to the Policy
Manuals or other documents will not involve redoing/
retyping/reprinting, simply editing. Information and
skills sharing within and between programs on Shared
Desktop was also enthusiastically discussed. These
present and upcoming changes should save us all
time, energy and bring us firmly into the 21st Century.
The most exciting part of the day for myself and many
others was the question, "What's Working Well Now,
What Needs Improving?". Much discussion followed,
this issue Impressions of the Review of Operations Meeting P.1
Program News P.2
Suicide Awareness P.3
New Filing System P.4
Committee News P.5
Upcoming Events/ Faces of TCF P.6
I S S UE
F E B R U A R Y 2 0 1 3
03
TCF News Issue 03 February 2013
and all present were asked to provide examples and
scenarios.
Many suggestions for improvement involved
possible increased funding, and seeking additional
funding sources was suggested and encouraged.
Participants were asked to sign up for one of the
many Committees, which will meet on a quarterly
basis to discuss and address the numerous topics
and possible changes this day of discussion has
generated. Known as 'Booster Days', they are
intended to generate action/change/challenge.
I have a feeling that "We are not in Kansas
anymore, Toto".
-by Michael Kingscott
Welcome To The 21st Century
Developmental Trauma: Successful Strategies for Caregivers
and Professional by David Melnick
Wed, Mar 6, 2013 at
Shadbolt Centre for the
Arts
Collaborative Problem Solving: PBS and Helping the
Explosive Child by Dr. Ross Greene
Friday, May 3, 2013 at
Croatian Cultural Centre
“What Works” in Therapy: Translating 40 years of Outcome
Research into Strategies for Elective Clinical Practice by
Scott Miller
Friday, Oct 25, 2013
Dennis Dandeneau presenting at the Review of Operations meeting
Upcoming Event TCF presents the workshop on Child Developmental Trauma: Successful Strategies for Caregivers and Professionals on March 6, 2013
Child Developmental Trauma: Successful Strategies for Caregivers
and Professionals
March 6, 2013
Shadbolt Centre for the Arts Burnaby BC
Neuro-science is showing how Developmental Trauma has tragic
consequences for children. Many of the behaviours used for survival
ultimately impede the child’s ability to relax, to attach, to learn and
progress.
In this workshop we will examine the “5 areas of impact” of Developmental Trauma: attachment,
arousal, neuro-development, cognition, relationships.
You will learn innovative strategies necessary to assess, treat and educate impacted children and
youth.
Guest Speaker: David Melnick LCSW
David Melnick, LCSW is the Director of Outpatient Services at (NFI) Northeastern Family Institute,
Burlington, Vermont, a state-wide agency specializing in work with adolescents and families.
