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    A Survey of WorldatWork Members

    May 2010

    Paid Time Off

    Programs and Practices

    re

    sea

    rch

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    2010 WorldatWork Any laws, regulations or other legal requirements noted in this publication are, to the best of the publishers knowledge, accurate and current

    as of this reports publishing date. WorldatWork is providing this information with the understanding that WorldatWork is not engaged, directly or by implication, in

    rendering legal, accounting or other related professional services. You are urged to consult with an attorney, accountant or other qualified professional concerning

    your own specific situation and any questions that you may have related to that.

    No portion of this publication may be reproduced in any form without express written permission from WorldatWork.

    Media Contact:

    Marcia Rhodes

    14040 N. Northsight Blvd.

    Scottsdale, Arizona USA

    85260-3601

    480-304-6885

    Toll free: 877-951-9191

    Fax: 480-483-8352

    [email protected]

    About WorldatWork

    The Total Rewards Association

    WorldatWork (www.worldatwork.org) is a global human resources association focused

    on compensation, benefits, work-life and integrated total rewards to attract, motivate

    and retain a talented workforce. Founded in 1955, WorldatWork provides a network

    of nearly 30,000 members in more than 100 countries with training (www.worldat-

    work.org/seminars/html/seminars-home.jsp), certification (www.worldatwork.org/

    waw/home/html/society_home.html), research (www.worldatwork.org/waw/Content/

    research/html/research-home.jsp) , conferences (www.worldatwork.org/waw/confer-

    ence/html/conference-home.html) and community (www.worldatwork.org/waw/

    community/index.jsp) . It has offices in Scottsdale, Arizona and Washington, D.C.

    The WorldatWork group of registered marks includes: WorldatWork , workspan , Certified Compensation

    Professional or CCP, Certified Benefits Professional or CBP, Global Remuneration Professional or GRP,

    Work-Life Certified Professional or WLCP, WorldatWork Society of Certified Professionals, and Alliance for

    Work-Life Progress or AWLP.

    WorldatWork Journal, WorldatWork Press and Telework Advisory Group are part of the WorldatWork family.

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    Paid Time Off Programs and Practices

    Introduction and Methodology

    Organizations are regularly faced with the evaluation of various paid time off programs. Traditional

    paid time off systems separate time-off categories between vacation, sick, personal time etc.

    Managers and total rewards professionals are subsequently obligated to track employees time off

    and the reasons for their absences. Many employers are instead adopting a paid time off (PTO) bank

    giving the employee a cumulative number of paid days off that employees use as they wish for sick

    days, vacation and/or other personal needs. WorldatWork conducted a survey to examine the

    prevalence and practice of various paid time off programs in the United States to better understand

    the practices of organizations with either PTO-bank style or traditional systems (e.g. vacation time,

    sick time, personal days, etc.). This report summarizes the survey on paid time off programs.

    On Feb. 17, 2010 WorldatWork successfully e-mailed 6,735 survey invitations to WorldatWork

    members working as benefits specialists and some randomly selected members. The survey closed

    on March 5, 2010 with 1,222 responses, an 18% response rate. This survey was intended to assess

    paid time off practices in the United States only. Responses received from members outside theUnited States were removed, resulting in a final dataset of 1,036 responses.

    In order to provide the most accurate data possible, data was cleaned and analyzed using statistical

    software. Any duplicate records were removed. Outlier responses were analyzed and if considered

    extreme, were removed from the analysis. Data comparisons with any relevant, statistically significant

    differences are noted with this report.1

    The demographics of the survey sample and the respondents are similar to the WorldatWork

    membership as a whole2. The typical WorldatWork member works at the managerial level or higher in

    the headquarters of a large company in North America.

    The frequencies of response distributions listed in the report show the number of times or percentage

    of times a value appears in a data set. Due to rounding, frequencies of data responses provided in

    this survey may not total exactly 100%.

    1Levels of significance considered in this report are 5% (0.05), 1% (0.01) and 0.1% (0.001). The statistically significant

    differences observed in this report are based on statistical testing measuring frequencies reported (percentages) anddetermining that the percentage difference has less than a 5% likelihood of occurring as the result of chance (p< 0.05). Theformula for determining statistical significance depends on not only the number of occurrences (percentage) but also thenumber of participants in each group. A lack of statistical significance suggests we cannot definitively conclude that thedifference is not the result of chance. If a percentage difference is not statistically significant this is not a reflection of dataintegrity or validity. Similarly, a result that is statistically significant used in this context should not be considered to be moremeaningful or important, it should only serve to represent that the difference has less than a 5% likelihood of occurring as theresult of chance.2Comparison of organization size between the respondent sample for this report and membership as a whole revealed a

    statistically significant difference at the organization size, less than 100 employees (5% vs. 12%). (See Figure 35).

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    Executive Summary

    WorldatWork first conducted this survey in 2002 to measure the degree of transition to PTO bank-type

    systems in a world where traditional systems had been prevalent. Since then, the usage of traditional

    paid time off systems is at its lowest point, although still higher than PTO bank-type systems. The

    slight increase in reports of other types of paid time off systems (which includes unlimited leave

    programs as well as companies who have both PTO bank-type and traditional systems implemented)

    may be contributing to the finding that traditional systems are decreasing in usage at a rate faster than

    the growth in PTO bank-type systems.

    Traditional Systems Still Most Common, but Growth in PTO Bank-Type Systems

    Continues3

    A traditional paid time off system continues to be used by the majority of organizations;

    however, fewer organizations are using a traditional system in 2010 (54%) when compared to

    2006 (63%) and 2002 (71%). The adoption of the PTO bank-type system has increased

    steadily between 2002 and 2010 as shown below and in Figure 1.

    71%

    63%

    54%

    28%

    33%

    40%

    1%4%

    6%

    0%

    10%

    20%

    30%

    40%

    50%

    60%

    70%

    80%

    90%

    100%

    2002 2006 2010

    Traditional system with vacation time, sick time, personal time

    PTO bank-type systemOther

    4

    3For traditional plans 2010 was statistically significantly lower than both 2006 and 2002. The only significant difference noted

    when comparing the adoption of the PTO bank-type system between years was an increase between 2002 and 2010.While percentage differences may seem similar between the systems from year-to-year, testing revealed only the significantdifferences noted.4The Other category for 2010 (6%) includes the 1% from the category My company offers unlimited leave.

    4

    Trends in Paid Time Off Systems: Surveys Conducted in 2002, 2006 and 2010

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    WorldatWorkPaid Time Off Programs and Practices 2010

    3

    Very Large Organizations Favor Traditional Systems. Employers with more than 20,000

    employees show greater use of traditional systems over PTO banks than smaller

    organizations. (See Figure 2.)

    Health-Care Industry Strongly Prefers PTO Bank-Type System. The health-care and social

    assistance industry is the only industry to show a preference for PTO bank systems 80% of

    respondents in this industry have a PTO bank-type system in place. (See Figure 3.) Traditional System May Offer Slightly More Total Paid Time Off. Although an apples-to-

    apples comparison is difficult the findings indicate that overall, traditional programs probably

    offer employees slightly more paid time off on an annual basis. (See Figures 5 and 18.) 5

    Note: 25th

    , 50th

    , and 75th

    represent the 25th

    , 50th

    and 75th

    percentiles, respectively.

    PTO Bank-Type Systems

    Most Common Required Uses Are Vacation, Sick Days and Personal Days. Time off for

    vacation (100%), illnesses (90%) and personal days (98%) most often require the use of PTO

    bank time. Separate bereavement and jury duty programs continue to be prevalent even with a

    PTO bank-type system in place. (See Figure 4.)

    Recession Did NotCause Changes to PTO Allocations for Most. Ninety percent of

    participants with a PTO bank reported no changes in the amount of paid time off allocated

    annually to employees as a result of the 2009 recession. (See Figure 6.)

    5There are other types of leave and not every organization offers every type of leave under traditional systems. Additionally,

    not every PTO bank-type system requires the use of PTO time for the same absence reasons as traditional systemcategories. Therefore, caution should be used when comparing time off allocations for PTO bank-type vs. traditionalsystems.6

    Forty percent of participating companies have a PTO Bank-Type system in place. (See Figure 1.)7 Over half (54%) of participating companies have a traditional paid time off system in place. (See Figure 1.)8

    Nearly all companies using a traditional paid time off systems offer vacation leave (98%). (See Figure 16.)9

    Most companies using a traditional paid time off system offer sick leave (87%). (See Figure 16.)

    Number of Paid TimeOff Days Allocated

    Annually

    Type of Paid Time Off System

    PTO Bank-Type System6

    Traditional Paid Time OffSystem

    7

    Vacation8 Sick9

    25th50th/

    Median75th

    Average/Mean

    25th50th/

    Median75th

    Average/Mean

    25th50th/

    Median75th

    Average(Mean)

    Less than one year ofservice 10 15 20 15 5 10 12 8 5 6 10 7

    1-2 years of service 15 18 21 19 10 10 14 12 5 9 12 9

    3-4 years of service 16 19 23 20 10 12 15 13 6 10 12 9

    5-6 years of service 20 22 26 23 15 15 16 16 6 10 12 9

    7-8 years of service 20 23 26 23 15 15 18 16 6 10 12 9

    9-10 years of service 21 24 28 24 15 15 20 17 6 10 12 9

    11-15 years of service 23 26 30 26 17 20 20 19 6 10 12 9

    16-19 years of service 25 27 31 28 20 20 21 20 6 10 12 920+ years of service 25 29 32 29 20 20 25 22 6 10 12 9

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    WorldatWorkPaid Time Off Programs and Practices 2010

    4

    PTO Time is Usually Accrued Rather than Credited All at Once. Eighty-five percent of

    participating organizations award PTO bank time on an accrual basis throughout the year.

    (See Figure 7.)

    Use-it-or-Lose it is not Common. Fifty-five percent of organizations allow unused PTO

    bank time to be entirely rolled over to the next year, and 30% allow a partial rollover to the next

    year. Further, when an employee separates from an organization, 88% of employers pay outthe remaining PTO balance in cash. (See Figure 10 and Figure 11.)

    Traditional Paid Time Off Systems

    Nearly All Give Vacation; 87% Offer Sick Leave. The most common categories of leave

    under a traditional system are vacation (98%), jury duty (90%), bereavement (89%), sick leave

    (87%) and paid holidays (83%).(See Figure 16.)

    Three-Fourths Award Vacation on Accrual Basis; Half Do So for Sick Leave. Employees

    at 72% of the organizations with traditional systems accrue vacation throughout the year, while

    only half of companies award sick days on an accrual basis. (See Figure 19.)

    Unaccrued Time is Typically Given at the Beginning of the Calendar Year. Of those that

    award a lump sum of time at a specific point in the year for vacation, sick and/or personal

    days, about three-fourths do so at the beginning of the calendar year. (See Figure 19.)

    Use-it-or-Lose-it More Common than with PTO Bank-Types. For traditional systems a

    little more than a third forfeit unused vacation (35%) or sick time (43%) at the end of the

    calendar year, while unused personal days are almost always forfeited (80%). Most

    organizations pay vacation time balances out in cash at the time of separation (91%).

    However, at about 80% of participating organizations with these plans, unused sick or

    personal time is forfeited when the employee separates. (See Figure 23.)

    Paid Holidays

    Overall, Nine Paid Holidays Are Typically Given. Across all types of paid time off systems,employees receive nine paid holidays, on average. When looking at the two major types of

    systems separately, while both findings can be rounded to nine days per year, traditional paid

    time off plans technically offer a statistically greater average number of paid holidays in a

    given year (nine) versus PTO bank-type plans at 8.7. (See Figure 25.)

    Secular Holidays Are Most Common. Overall, organizations offer an average of nine paid

    holidays a year. Leading the list are:

    o New Years Day and/or Thanksgiving Day (99%)

    o Labor Day and/or Memorial Day (98%)

    o Independence Day (97%) (See Figure 25.)

    Sabbaticals Fewer than Two in 10 Employers Offer Sabbatical Leave. Only 15% of participating

    organizations offer sabbatical leave programs. (See Figure 27.)

    Sabbatical Leave is Usually Unpaid. Two-thirds (65%) of the organizations who offer

    sabbatical leave do not offer paid sabbatical leave. (See Figure 27a.)

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    WorldatWorkPaid Time Off Programs and Practices 2010

    5

    Paid Time Off and Competition for Talent

    Most Organizations Say They Need to Offer Paid Time Off to be Competitive. Overall,

    three-fourths of participating organizations (76%) feel that they need to offer paid time off

    programs in order to compete for talent. (See Figure 31.)

    Those with PTO Bank-Type Systems Place Even More Importance on Paid Time Off.

    Eight in 10 organizations (83%) with PTO bank-type programs indicted that paid time offprograms are essential in the competition for talent. By comparison, 72% of those with

    traditional systems said they need to offer paid time off to be competitive. (See Figure 31a.)

    Paid Time Off is Commonly Used to Attract New Employees. Seventy percent (70%) of

    those with a PTO bank-type system and 60% of those with a traditional system feature or

    market the paid time off system as a key employee benefit when attempting to attract new

    employees. (See Figure 32.)

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    WorldatWorkPaid Time Off Programs and Practices 2010

    6

    Table of Figures

    Figure 1: Paid Time Off System Prevalence...... 7Figure 2: Paid Time Off System Prevalence by Organization Size......... 8Figure 3: Paid Time Off System Prevalence by Industry........ 9

    PTO Bank-Type System

    Figure 4: Types of Absences.. 10Figure 5: Number of PTO Days Allocated Annually.. 10

    Figure 5a: Box Plot of PTO Days Allocated Annually.. 11Figure 6: Impact of Recession on PTO Time Allocation. 12Figure 7: Method of Crediting PTO Time to Employees.. 12Figure 8: Waiting Period for Use of PTO Time... 13Figure 9: PTO Time Usage Increments.... 14Figure 10: Unused PTO at the End of Annual Cycle.... 15Figure 11: Unused PTO at Separation of Employment 16Figure 12: Length of Time System in Use... 17Figure 13: Motivation of Implementing System..... 17Figure 14: Effect of System of on Employee Morale.... 18Figure 15: Effect of System on Absentee Situation.. 18

    Traditional Paid Time Off System

    Figure 16: Types of Time Off Categories..... 19Figure 17: Considering a PTO Bank Type System.... 19Figure 18: Number of Vacation Days Allocated Annually... 20

    Figure 18a: Number of Sick Days Allocated Annually..... 20Figure 18b: Number of Personal Days Allocated Annually.... 21

    Figure 19: Method of Crediting Vacation, Sick and Personal Time to Employees.. 21Figure 20: Waiting Period for Use of Paid Time Off.. 22Figure 21: Limit to Paid Time Off Accrued.. 22Figure 22: Handling of Unused Paid Time Off at End of Annual Cycle... 23Figure 23: Handling of Unused Paid Time Off at Separation of Employment .. 24Figure 24: Sick Time Counted Under No-Fault Attendance or Other Absence Control Policy 24

    Paid Holidays

    Figure 25: Prevalence of Paid Holidays... 25Figure 26: Prevalence of Floating Holidays.... 26

    Sabbatical Leave

    Figure 27: Prevalence of Sabbatical Leave Programs.. 27Figure 27a: Types of Sabbatical Leave Programs.. 27Figure 28: Limits on Sabbatical Leave .. 27

    Donation of Leave

    Figure 29: Prevalence of Donation of Leave Programs... 28Figure 30: Options to Borrow or Purchase Additional Paid Leave... 28

    General

    Figure 31: Impact of Paid Time Off Programs in Competition for Talent.. 29Figure 31a: Comparison of Paid Time Off Programs in Competition for Talent.. 29

    Figure 32: Use of Paid Time Off Programs to Attract Talent.. 30

    Demographics

    Figure 33: Organization Size... 31Figure 34: Industry..... 32

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    WorldatWorkPaid Time Off Programs and Practices 2010

    7

    Detailed Survey Results

    The following detailed survey results summarize only the results for the 2010 Paid Time Off Survey.

    Due to differences in samples, questions and data, comparisons between 2002 and 2006 to the 2010

    Paid Time Off Survey are not summarized in the results below.

    Figure 1: Does your organization currently use a traditional paid time off system in which

    each employee is allocated a certain number of paid days in categories such as vacation,

    personal, sick, etc., or does it use a PTO bank-type system in which paid vacation, sick,

    personal leave, etc. is combined into one category of available time off that the employee

    manages within certain employer guidelines? (n=1,036)

    0%

    10%

    20%

    30%

    40%

    50%

    60%

    Traditionalsystem with

    vacation time,sick time,

    personal time

    PTO bank-typesystem

    My companyoffers unlimited

    leave

    Other My companydoes not offerpaid leave of

    any kind

    54%

    40%

    1%

    5%

    0%

    Of the organizations that selected Other in the question above, 31% noted that they offer both

    traditional and PTO bank systems.

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    WorldatWorkPaid Time Off Programs and Practices 2010

    8

    Figure 2: Paid Time Off System Prevalence by Organization Size10

    0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

    Less than 100 employees

    100 to 499

    500 to 999

    1,000 to 2,499

    2,500 to 4,999

    5,000 to 9,999

    10,000 to 19,999

    20,000 or more

    52%

    59%

    60%

    54%

    53%

    53%

    49%

    68%

    48%

    41%

    40%

    46%

    47%

    47%

    51%

    32%

    Traditional System (n=490) PTO Bank System (n=373)

    10Organizations with 20,000 employees or more and organizations with 500 to 999 employees were both statistically

    significantly more likely to have a traditional system.

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    WorldatWorkPaid Time Off Programs and Practices 2010

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    Figure 3: Paid Time Off System Prevalence by Industry11

    The health-care and social assistance industry is the only industry more likely to have a PTO bank

    system.

    IndustryType of System

    TraditionalSystem

    PTO Bank-Type System

    Educational Services (n=32) 97% 3%Public Administration (n=33) 88% 12%Retail Trade (n=32) 81% 19%Utilities, Oil and Gas (n=48) 73% 27%All Other Manufacturing(n=94) 67% 33%Finance and Insurance (n=124) 50% 50%

    Consulting, Professional, Scientific and Technical Services

    (n=60) 50% 50%

    Information (includes Publishing, IT Technologies, etc.) (n=40) 50% 50%

    Computer and Electronic Manufacturing (n=31) 48% 52%

    Health-care and Social Assistance (n=120) 20% 80%Other (n=141) 55% 45%

    11Educational services, public administration, retail/trade, all other manufacturing and utilities (oil and gas), were all

    statistically significantly more likely to use a traditional system over a PTO bank system. While the health-care and socialassistance industry is statistically more likely to use a PTO bank system over a traditional system. However, datacorresponding to larger sample sizes will have stronger statistical power and validity. Industries with fewer than 30respondents were not included in this analysis or table.

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    WorldatWorkPaid Time Off Programs and Practices 2010

    10

    PTO Bank-Type System

    The following results include only organizations that use a PTO bank-type system as their primary

    time off program (n=419).

    Figure 4: For what types of absences are employees expected to use PTO time? (n=413)Organizations expect employees to primarily use PTO bank time for vacation, sickness and personal

    days while 75% or more organizations offer separate programs for holidays, bereavement and jury

    duty.

    5%

    11%

    24%

    74%

    90%

    98%

    100%

    95%

    89%

    76%

    26%

    10%

    2%

    0%

    0% 20% 40% 60% 80% 100%

    Jury Duty

    Bereavement

    Holidays

    Volunteer/communitywork

    Sick

    Personal

    Vacation

    Employee is expected to use PTO

    We offer separate programs for this type ofabsence

    Figure 5: Please indicate how many PTO days an employee of your organization is allocated

    annually, based on the employees tenure in whole years. (n=413)

    Number of Paid Time Off DaysAllocated Annually

    PTO Bank-Type System

    25th50

    t/

    Median75th

    Average/Mean

    Less than one year of service 10 15 20 15

    1-2 years of service 15 18 21 19

    3-4 years of service 16 19 23 205-6 years of service 20 22 26 23

    7-8 years of service 20 23 26 23

    9-10 years of service 21 24 28 24

    11-15 years of service 23 26 30 26

    16-19 years of service 25 27 31 28

    20+ years of service 25 29 32 29Note: 25

    th, 50

    th, and 75

    threpresent the 25

    th, 50

    thand 75

    thpercentiles, respectively.

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    WorldatWorkPaid Time Off Programs and Practices 2010

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    Figure 5a: Illustration of the Number of Paid Time Off Days Allocated Annually in a PTO Bank

    Type System

    The top of the box demonstrates the upper quartile (75th percentile ranking), while the bottom of the

    box represents the lower quartile (25th percentile rankings). The upper limit line defines the sample

    maximum12.

    0

    5

    10

    15

    20

    25

    30

    35

    40

    45

    Less thanone yearof service

    1-2 yearsof service

    3-4 yearsof service

    5-6 yearsof service

    7-8 yearsof service

    9-10 yearsof service

    11-15years ofservice

    16-19years ofservice

    20+ yearsof service

    Average Median (50th) Mode

    12Analysis of outliers included, observed frequencies and histograms along with analysis of the trimmed mean and standard

    deviation. Records considered extreme (likely a report of hours not days) were removed from the analysis.

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    WorldatWorkPaid Time Off Programs and Practices 2010

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    Figure 6: Did your company change the amount of paid time off allocated annually to

    employees as a result of the 2009 recession? (n=389)

    Increasedamount

    1%

    Decreasedamount

    4%

    Made changenot related to

    recession5%

    No change90%

    Figure 7: What is the method for crediting PTO time to employees? (n=392)

    Yearly

    allocation15%

    Accruedduring the

    year85%

    Of organizations that credit PTO to employees as a yearly allocation, (15%), 71% credit PTO bank

    days at the beginning of the calendar year. Fourteen percent credit PTO bank days to employees on

    the anniversary date of employment and 9% credit days at the beginning of the fiscal year.

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    WorldatWorkPaid Time Off Programs and Practices 2010

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    Figure 8: How long must workers be employed in your organization before they can use PTO

    time? (n=392)

    0% 5% 10% 15% 20% 25% 30% 35% 40% 45%

    As of date of hire

    Beginning of next pay period

    Beginning of next month

    After 6 months of employment

    After 1 year of employment

    Specific number of days

    40%

    13%

    11%

    7%

    1%

    28%

    In a follow-up question regarding limits on paid time off accumulation, the majority of organizations

    (79%) impose a limit on the total number of hours an employee can accumulate in his/her PTO bank.

    Twenty percent of organizations indicated a maximum number of hours an employee can accumulatein a PTO bank is between 200 and 300 hours. Fourteen percent stated one to two times the annual

    amount was the maximum and 6% stated maximum accumulation limits are based on employee

    tenure.

    Of respondents that selected a

    "Specific number of days,"

    89% specified 90 days.

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    WorldatWorkPaid Time Off Programs and Practices 2010

    14

    Figure 9: Whats the smallest increment that an employee can use PTO time? (Please

    consider the usage of accumulated PTO time only; do not consider minimums that may apply

    to the usage of unpaid time off.) (n=386)

    0%

    5%

    10%

    15%

    20%

    25%

    30%

    35%

    15minutes

    30minutes

    1 hour 4 hours 8 hours Other

    32%

    7%

    25%

    16%

    5%

    15%

    Of organizations that selected Other, 24% noted the smallest increment of PTO time an employee

    can use is two hours, while another 24% indicated that the smallest increment varies by exemption

    status.

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    WorldatWorkPaid Time Off Programs and Practices 2010

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    Figure 10: Please indicate how unused PTO time is handled at the end of each annual cycle:

    13 (n=390)

    0% 10% 20% 30% 40% 50% 60%

    Partially paid out in cash

    Entirely paid out in cash

    Forfeited

    Partially rolled over to the next year

    Entirely rolled over to the next year

    1%

    2%

    11%

    30%

    55%

    Thirty-one percent of organizations partially paid out or rolled over unused PTO bank days. (See

    Figure 11.) When asked what options employees are given for the remainder:

    37% of organizations force employees to forfeit the remainder

    18% of organizations pay remainder out in cash

    1% allow remainder to be rolled over into a retirement vehicle.

    13Some state laws require a monetary payout of specific types of accumulated leave. Differences in state

    requirements may impact this data. However, individual state response rates to this survey demonstrated a similardistribution and therefore, the potential impact of state laws is considered minimal.

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    WorldatWorkPaid Time Off Programs and Practices 2010

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    Figure 11: What options are available to an employee with a PTO balance upon separation of

    employment? (n=387)14

    0% 20% 40% 60% 80% 100%

    Other

    Roll-over to a retirement vehicle

    Donate to a shared balance for use by variousemployees with qualifying needs

    Donate to a specific employees paid time offbalance, who has a qualifying need

    No options; all accumulated PTO time is forfeited

    Pay out in cash

    10%

    1%

    1%

    3%

    5%

    88%

    Of organizations that answered Other, 54% stated they only pay out a portion of the remaining

    available PTO balance.

    14Some state laws require a monetary payout of specific types of accumulated leave. Differences in state requirements may

    impact this data. However, individual state response rates to this survey demonstrated a similar distribution and therefore,the potential impact of state laws is considered minimal.

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    WorldatWorkPaid Time Off Programs and Practices 2010

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    Figure 12: How long has your organization had a PTO bank system? (n=387)

    0%

    5%

    10%

    15%

    20%

    25%

    30%

    35%

    40%

    45%

    Less thanone year

    1-2 years 3-4 years 5-9 years 10 or moreyears

    3%

    10%

    16%

    28%

    44%

    Figure 13: What was the primary motivation(s) for implementing a PTO bank system?

    (n=386)

    0% 10% 20% 30% 40%

    Other

    Employee morale

    Reduce absenteeism

    To stay competitive withother companies

    Easier to administer

    11%

    4%

    21%

    26%

    38%

    Of organizations that selected Other, more than a quarter (27%) mentioned selecting a PTO bank

    system to grant the employee more flexibility and 17% implemented a PTO bank system for the cost

    effectiveness.

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    Figure 14: How would you describe the effect of the PTO bank system on the morale of your

    organization when it was first implemented? (n=384)

    0%

    10%

    20%

    30%

    40%

    50%

    60%

    70%

    80%

    Generally been good formorale

    Had no impact onemployee morale

    Generally been bad formorale

    72%

    18%

    9%

    Figure 15: How would you describe the effect of the PTO bank system on your organizations

    absentee situation when it was first implemented? (n=384)

    0%

    10%

    20%

    30%

    40%

    50%

    60%

    Improved absenteeism Had no impact onabsenteeism

    Worsened absenteeism

    55%

    43%

    3%

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    Traditional Paid Time Off Systems

    The following results include only organizations that use a traditional paid time off system as their

    primary program (n=555). Fewer than 10% of organizations offer separate programs for vacation time,

    personal time, and/or sick time under the PTO bank-type system. Those organizations are not

    included in the results below.

    Figure 16: What separate categories of paid time off are offered to employees of your

    organization? (Check all that apply.) (n=555)

    0% 20% 40% 60% 80% 100%

    Other

    Volunteer/Communityservice

    Personal days (not PTObank-type leave)

    Holiday (incl. floatingholidays)

    Sick time

    Bereavement leave

    Jury duty

    Vacation time

    14%

    17%

    49%

    83%

    87%

    89%

    90%

    98%

    Yes

    20%

    No

    80%

    Figure 17: Is your organization considering

    rolling various types of leave together to offer

    employees a PTO bank-type of leave that they

    can use for a variety of needs?

    (n= 533)

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    The following results include only organizations that offer a separate category for vacation time

    (n=545), sick time (n=481) and personal days (n=270) under the organizations traditional PTO

    system.

    Figure 18: Please indicate how many days an employee of your organization is allocatedannually, based on the employees tenure in whole years.

    Average Number of Vacation Days AllocatedAnnually Under Traditional Systems

    (n=545)

    25th

    percentile

    50th/

    Median

    75th

    percentileAverage/Mean

    Less than one year of service 5 10 12 81-2 years of service 10 10 14 12

    3-4 years of service 10 12 15 135-6 years of service 15 15 16 167-8 years of service 15 15 18 16

    9-10 years of service 15 15 20 1711-15 years of service 17 20 20 19

    16-19 years of service 20 20 21 2020+ years of service 20 20 25 22

    Figure 18a: Number of Sick Days Allocated Annually

    Average Number of Sick Days Allocated AnnuallyUnder Traditional Systems

    (n=481)

    25th

    percentile

    50th/

    Median

    75th

    percentileAverage/Mean

    Less than one year of service 5 6 10 71-2 years of service 5 9 12 93-4 years of service 6 10 12 95-6 years of service 6 10 12 97-8 years of service 6 10 12 99-10 years of service 6 10 12 911-15 years of service 6 10 12 916-19 years of service 6 10 12 920+ years of service 6 10 12 9

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    Figure 18b: Number of Personal Days Allocated Annually

    Average Number of Personal Days AllocatedAnnually Under Traditional Systems

    (n=212)

    25th

    percentile

    50th/

    Median

    75th

    percentile

    Average/Mean

    Less than one year of service 0 2 3 21-2 years of service 2 2.25 5 3

    3-4 years of service 2 3 5 35-6 years of service 2 3 5 3

    7-8 years of service 2 3 5 39-10 years of service 2 3 5 3

    11-15 years of service 2 3 5 316-19 years of service 2 3 5 3

    20+ years of service 2 3 5 3

    Figure 19: What is the method for crediting vacation, sick or personal time to employees?

    0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

    Vacation Time(n=524)

    Sick Time(n=440)

    Personal Time(n=270)

    72%

    50%

    20%

    28%

    50%

    80%

    Accrued throughout the year

    Yearly allocation awarded at one specific time

    Of organizations that award the yearly allocation of paid time off at one specific point in the year

    (vacation time 28%, sick time 50%, and personal time 80%):

    68% allocate vacation at the beginning of the calendar year

    75% allocate sick days at the beginning of the calendar year

    73% allocate personal days at the beginning of the calendar year.

    Twenty percent of organizations allocate vacation time on the anniversary date of employment.

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    Figure 20: How long must workers be employed in your organization before they can use

    vacation, sick or personal time?

    Thirty and 90 days are the most commonly specified number of days noted under Specific number of

    days.

    Figure 21: Does your organization impose a maximum on the total number of paid time off

    hours an employee can accumulate?

    0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

    Vacation Time(n=514)

    Sick Time(n=429)

    Personal Time(n=233)

    75%

    62%

    64%

    25%

    38%

    36%

    Yes, there is a total number of PTO hours an employeecan accumulateNo maximum accumulation hours

    Accumulation limits vary; most common levels cited are:

    One to two times the annual hours given

    Amounts vary due to tenure.

    Time Employee Must Work Under a TraditionalSystem Before using Paid Time Off

    Vacation Time(n=516)

    Sick Time(n=436)

    PersonalTime(n=239)

    As of date of hire 37% 49% 50%

    Beginning of next pay period 9% 10% 5%

    Beginning of next month 9% 8% 5%

    After 6 months of employment 19% 9% 9%

    After 1 year of employment 5% 3% 8%

    Specific number of days 20% 21% 23%

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    Figure 22: How is unused vacation, sick or personal time handled at the end of each annual

    cycle?15

    This figure shows how unused paid time off is handled at the end of the annual cycle for continuing

    employees. Data showing how unused time is handled at the time of separation is displayed in Figure

    23.

    How Unused Paid Time Off is HandledUnder a Traditional System

    VacationTime

    (n=519)

    Sick Time(n=436)

    PersonalTime

    (n=240)Forfeited 35% 43% 80%

    Entirely rolled over to the next year 36% 45% 10%

    Partially rolled over to the next year 27% 6% 3%

    Entirely paid out in cash 2% 3% 5%

    Partially paid out in cash 1% 2% 2%Entirely rolled over to a retirement vehicle 0% 1% 0%

    Of organizations that only allow a partial roll over or payout of unused paid time off at the end of the

    annual cycle under traditional plans:

    18% of organizations pay out accumulated unused vacation time and sick time in cash

    22% of organizations pay out accumulated unused personal time in cash

    2% of organizations allow employees the option to roll the remaining unused vacation time

    that is not paid out in cash into a retirement vehicle

    3% of organizations allow employees the option to roll the remaining unused sick time that isnot paid out in cash into a retirement vehicle

    11% of organizations allow employees the option to roll the remaining unused personal time

    that is not paid out in cash into a retirement vehicle

    Remaining accumulated vacation, personal and sick time that is not paid out or rolled over is

    often forfeited.

    15Some state laws require a monetary payout of specific types of accumulated leave. Differences in state requirements may

    impact this data. However, individual state response rates to this survey demonstrated a similar distribution and therefore,the potential impact of state laws is considered minimal.

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    Figure 23: What options are available to an employee with a paid time off balance upon

    separation of employment?16

    0% 20% 40% 60% 80% 100%

    Personal Time(n=237)

    Sick Time(n=429)

    Vacation Time(n=515)

    14%

    5%

    91%

    79%

    82%

    4%

    4%

    3%

    8%

    11%

    8%

    Pay out in cash

    No options; all accumulated paid time off time is forfeitedRoll-over to a retirement vehicle

    Other (including donation to a specific employee or general account)

    Yes40%

    No60%

    16Some state laws require a monetary payout of specific types of accumulated leave. Differences in state requirements may

    impact this data. However, individual state response rates to this survey demonstrated a similar distribution and therefore,the potential impact of state laws is considered minimal.

    Figure 24: Does your organization count time

    taken as sick time under a no-fault attendance

    policy or any other absence control policy?

    (n= 416)

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    Paid Holidays

    Figure 25: Which of the following will be observed as paid holidays in 2010 at your

    organization? (Check all that apply.)

    Paid Holidays 2010

    Traditional

    System

    (n=410)

    PTO BankType System

    (n=288)

    UnlimitedSystem

    17

    (n=7)

    OtherSystem

    18

    (n=55)

    New Years Day 99% 99% 100% 96%Thanksgiving Day 99% 99% 100% 96%Labor Day 98% 100% 100% 95%Memorial Day 97% 99% 100% 96%Independence Day 97% 97% 100% 96%Christmas Day 93% 92% 100% 89%Day after Thanksgiving 73% 77% 86% 62%Christmas Eve 51% 47% 71% 42%Presidents Day/Washingtons Birthday 45% 42% 29% 40%Martin Luther King Jr. Day 38% 36% 57% 31%New Years Eve 33% 29% 43% 31%Good Friday 22% 13% 43% 24%Veterans Day 17% 12% 29% 18%Columbus Day 12% 8% 14% 15%Easter 5% 5% 43% 7%Yom Kippur 0% 0% 0% 0%Rosh Hashanah 0% 0% 0% 0%Other 20% 17% 14% 36%

    Most frequently mentioned under additional Other holidays were floating holidays and additional

    days surrounding the Christmas and New Year holidays. On average, organizations offer nine paid

    holidays a year.

    Traditional paid time off plans offer an average of nine paid holidays per year and PTO bank-type

    systems offer 8.7 paid holidays per year. While the difference between the two averages appears

    small, it is statistically significant. Traditional paid time off plans statistically offer a greater average

    number of paid holidays in a given year.

    17Unlimited leave: time off that is not specifically allocated or tracked, and typically is at the discretion of management with

    no limit.18

    Other PTO programs specified by the participant most often were a combination of a traditional system and a PTO bank-type system.

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    Figure 26: Does your organization offer employees floating holidays that employees can use

    when they choose, in addition to the observed paid holidays?

    0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

    Other System(n=54)

    Unlimited System(n=7)

    PTO System(n=286)

    Traditional System(n=406)

    50%

    57%

    33%

    58%

    50%

    43%

    67%

    42%

    Yes No

    When floating holidays are offered under any type of paid time off system, one to three days appears

    to be the most common, evident in open-ended responses from participants.

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    Sabbatical Leave

    Figure 27: Does your organization currently offer a sabbatical leave program? (n=936)

    Figure 27a:

    Yes

    15%

    No

    86%

    Yes responses only (n=136)

    Yes,unpaid

    65%

    Yes, at fullpay22%

    Yes, atpartial pa

    13%

    Of the 15% organizations that offer sabbatical leave (whether paid, partially paid or unpaid):

    41% of organizations noted that employees must be employed a minimum of one to two years

    to be eligible for sabbatical leave

    17% percent of organizations allow sabbatical leave as of the date of hire.

    Figure 28: Is there a limit to the number of sabbatical leaves an employee may take? (Onlyparticipants who answered yes to offering a sabbatical leave.) (n=132)

    Yes38%

    No62%

    Of the 38% that impose a limit on sabbaticals, the amount varies from one every year, to no more

    than one every 10 years.

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    Donation of Leave

    Figure 29: Does your organization allow employees to donate paid leave time to other

    employees who may have extenuating circumstances forcing them to take an extended health

    or personal leave?19

    0%

    10%

    20%

    30%

    40%

    50%

    60%

    70%

    80%

    Yes No

    22%

    78%

    35%

    65%

    Traditional PTO System (n=494)

    PTO Bank-Type System (n=376)

    Figure 30: Does your organization allow employees to purchase or borrow additional paid

    leave time beyond what they are allocated? (n=936)

    Yes16%

    No84%

    In a follow-up question, of organizations that allow employees to donate paid leave time to other

    employees (16%), 80% allowed employees to donate to a specificemployee who may have

    extenuating circumstances forcing them to take an extended health or personal leave. Twenty-seven

    percent permit donations into a general bank for use by various employees.

    19Under a PTO bank system, organizations were statistically more likely to allow donation of paid time off to other

    employees.

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    General

    Figure 31: Is it necessary for your organization to offer a paid time off program (whether

    traditional or PTO-bank style) to be competitive in the labor market? (n= 932)

    Yes76%

    No24%

    Figure 31a: Is it necessary for your organization to offer a paid time off program (whether

    traditional or PTO-bank style) to be competitive in the labor market?20

    0%

    10%

    20%

    30%

    40%

    50%

    60%

    70%

    80%

    90%

    Yes No

    83%

    17%

    72%

    29%

    PTO Bank Type System (n=376)

    Traditional PTO System (n=494)

    20Organizations with a traditional system were statistically less likely to feel that it is necessary to offer a PTO program in

    order to be competitive in the labor market.

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    Figure 32: Does your organization feature or market the PTO bank type or traditional time off

    system as a key employee benefit when attempting to attract new employees?21

    0%

    10%

    20%

    30%

    40%

    50%

    60%

    70%

    80%

    Yes No

    60%

    40%

    70%

    30%

    Traditional System (n=536)

    PTO Bank Type System (n=381)

    21A significantly higher number of organizations with PTO bank-type systems feature or market this system as a key

    employee benefit in attracting new employees.

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    Demographics

    Figure 33: Please choose the total number of employees your organization employs

    worldwide: (n=924)

    0% 5% 10% 15% 20%

    Less than 100employees

    100 to 499

    500 to 999

    1,000 to 2,499

    2,500 to 4,999

    5,000 to 9,999

    10,000 to 19,999

    20,000 or more

    5%

    13%

    12%

    18%

    16%

    14%

    8%

    15%

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    Figure 34: Please choose one category that best describes the industry in which your

    organization operates: (n=924)

    Industry

    Finance and Insurance 14%

    Health-Care and Social Assistance 14%All Other Manufacturing 11%

    Consulting, Professional, Scientific and Technical Services 7%

    Utilities, Oil and Gas 6%

    Information (includes Publishing, IT Technologies, etc.) 5%

    Retail Trade 4%

    Public Administration 4%

    Educational Services 4%

    Computer and Electronic Manufacturing 3%

    Pharmaceuticals 2%

    Transportation 2%Construction 1%

    Wholesale Trade 1%

    Real Estate and Rental and Leasing 1%

    Arts, Entertainment and Recreation 1%

    Accommodations and Food Services 1%

    Mining 1%

    Other Services (except Public Administration) 1%

    Other 16%