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UNIVERSITY OF DUNDEE ONE IT

UNIVERSITY OF DUNDEE ONE IT. “To become Scotland’s leading University we need an organisation that is productive, efficient, operates using single processes

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Page 1: UNIVERSITY OF DUNDEE ONE IT. “To become Scotland’s leading University we need an organisation that is productive, efficient, operates using single processes

UNIVERSITY OF DUNDEEONE IT

Page 2: UNIVERSITY OF DUNDEE ONE IT. “To become Scotland’s leading University we need an organisation that is productive, efficient, operates using single processes

“To become Scotland’s leading University we need an organisation that is productive, efficient, operates using single processes and approaches, makes the best use of its systems to provide information that will inform operational and strategic decisions and ensures single line management, with staff based where best to deliver the service required…”

Professor Pete Downes – Principal and Vice-Chancellor

One Dundee

Page 3: UNIVERSITY OF DUNDEE ONE IT. “To become Scotland’s leading University we need an organisation that is productive, efficient, operates using single processes

The efficient coordination of resources in those teams supporting information systems across the University.

University Strategy to 2017

One IT

Page 4: UNIVERSITY OF DUNDEE ONE IT. “To become Scotland’s leading University we need an organisation that is productive, efficient, operates using single processes

“For changes like this to be effective they have to be much more than a rebranding or restructuring, they have to represent a fundamentally different approach to the way we deliver services, conduct our business and function as a University”

Professor Pete Downes – Principal and Vice-Chancellor

One Approach

Page 5: UNIVERSITY OF DUNDEE ONE IT. “To become Scotland’s leading University we need an organisation that is productive, efficient, operates using single processes

Infrastructure

WebDev

Email Systems

Business Systems

Desktop&

Dev 100% core

funded

What does ‘in-scope’ mean?

Page 6: UNIVERSITY OF DUNDEE ONE IT. “To become Scotland’s leading University we need an organisation that is productive, efficient, operates using single processes
Page 7: UNIVERSITY OF DUNDEE ONE IT. “To become Scotland’s leading University we need an organisation that is productive, efficient, operates using single processes

School or College Specific

Shared b/w Colleges

University WideNetwork, web, security, email, end user devices, storage, office apps, business systems, library and learning systems,

backup, DR, directories etc.

Page 8: UNIVERSITY OF DUNDEE ONE IT. “To become Scotland’s leading University we need an organisation that is productive, efficient, operates using single processes

"The University is open to reviewing its position if information becomes available during consultation which means that you should not be considered within scope. The purpose of the individual consultation meeting is to confirm whether you are in scope for the IT restructure, to clarify your current role and responsibilities, to discuss the overall goals and proposed IT structure and to understand your career aspirations and how we can work together on our transformation journey. I would like to stress that this is not an interview or part of any selection process for proposed roles.”

Individual Consultations

Page 9: UNIVERSITY OF DUNDEE ONE IT. “To become Scotland’s leading University we need an organisation that is productive, efficient, operates using single processes

Monday 2nd February through Friday 27th February50 minute meetingsWork colleague or union rep to accompany if desiredMember of HRMember of IT Management TeamPlease contact Maureen Robertson to schedule a timeMeetings will be available on main campus and at Ninewells

Please let Maureen know if you are interested in one of the senior positions (direct report to mgmt team) so we can prioritise the individual consultations.

Individual Consultations

Page 10: UNIVERSITY OF DUNDEE ONE IT. “To become Scotland’s leading University we need an organisation that is productive, efficient, operates using single processes

Fortnightly meeting with all 3 unions

Part of formal procedure for managing organisational change

Collective Consultation

Page 11: UNIVERSITY OF DUNDEE ONE IT. “To become Scotland’s leading University we need an organisation that is productive, efficient, operates using single processes

Dalhousie BuildingTue 27th 2:30 2G13 Director’s OfficeWed 28th 9:30 3G02 Infrastructure & Research

ComputingWed 28th 2:30 3G02 Business Services

Scrymgeour Building

Fri 30th 2:00 4.01 End User ServicesFeb TBC - Web

Structure Sessions - Change

Page 12: UNIVERSITY OF DUNDEE ONE IT. “To become Scotland’s leading University we need an organisation that is productive, efficient, operates using single processes

We will continue to follow a phased top down hiring process All Senior roles (direct reports to the management team) will be advertised and go through a formal interview process in March / April

Interview panel will be comprised of university wide representation

Once those roles have been filled we will determine which roles are advertised and which will be matched

Selection Process

Page 13: UNIVERSITY OF DUNDEE ONE IT. “To become Scotland’s leading University we need an organisation that is productive, efficient, operates using single processes

Source: Gartner Book 2009 – The Real Business of IT: How CIOs Create and Communicate Value – Richard Hunter, George Westerman

Common attendee issues from MIT Sloan School of Management executive education course “IT for the Non-IT Executive”

According to Gartner’s Richard Hunter et al.:• We’re spending too much on IT• IT is a black hole• Projects fail to deliver• IT doesn’t have a customer focus• We need to spend smarter• Should we outsource?• Huge and unknown risks around IT• Lack of trust between IT and business• Our CIO speaks a foreign language

Page 14: UNIVERSITY OF DUNDEE ONE IT. “To become Scotland’s leading University we need an organisation that is productive, efficient, operates using single processes
Page 15: UNIVERSITY OF DUNDEE ONE IT. “To become Scotland’s leading University we need an organisation that is productive, efficient, operates using single processes
Page 16: UNIVERSITY OF DUNDEE ONE IT. “To become Scotland’s leading University we need an organisation that is productive, efficient, operates using single processes
Page 17: UNIVERSITY OF DUNDEE ONE IT. “To become Scotland’s leading University we need an organisation that is productive, efficient, operates using single processes
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ITIL Service Lifecycle…Informing Our Roles

Page 19: UNIVERSITY OF DUNDEE ONE IT. “To become Scotland’s leading University we need an organisation that is productive, efficient, operates using single processes

Skills & Competencies

Duties

Qualifications & Experience

Role Purpose

Based entirely around SFIA Skill descriptions.As the SFIA text has been used verbatim there are naturally occasions where there will be an overlap between role holders. Once the role holders are in place we expect agreement and consensus to form facilitated and enabled by the management team.Defines at the

highest level the job and what is to be performed

Appropriate Essential and Desirable qualifications and experience necessary to fulfil the role

This is where the non technical and behavioural aspects of roles have been captured.

HERA

Job DescriptionsWe have created job descriptions for each post, using a template approach where possible. We expect to discuss and explore these during both structural and individual consultations

Page 20: UNIVERSITY OF DUNDEE ONE IT. “To become Scotland’s leading University we need an organisation that is productive, efficient, operates using single processes

IT Director, Paul Saunders

Assistant Director (Business Services)

Deputy Director (Infrastructure & Research

Computing)

Assistant Director (End User Services) Director’s Office

IT Management Team

Page 21: UNIVERSITY OF DUNDEE ONE IT. “To become Scotland’s leading University we need an organisation that is productive, efficient, operates using single processes

Paul Saunders, IT Director

Compliance & Continuity Manager, Contractor

Security & Risk Management Officer

Office Manager

Receptionists

CMDN Business Partner

CASS Business Partner

CASE Business Partner

CLS Business Partner

Commercial Manager

Procurement Officer

Procurement Assistants

Directors Office

Page 22: UNIVERSITY OF DUNDEE ONE IT. “To become Scotland’s leading University we need an organisation that is productive, efficient, operates using single processes

NEXT STEPS

Page 23: UNIVERSITY OF DUNDEE ONE IT. “To become Scotland’s leading University we need an organisation that is productive, efficient, operates using single processes

Q & A