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UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION
UNIDO ~ UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION ~ UNIDO ~ UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION ~ UNIDO
WTO SEMINAR TECHNICAL ASSISTANCE AND CAPACITY-BUILDING RELATED TO
THEAGREEMENT ON THE APPLICATION OF SANITARY AND
PHYTOSANITARY MEASURES Geneva, 5 November 2002
Presented by Dr. Bernardo Calzadilla-SarmientoSenior Advisor - UNIDO Office at Geneva
UNIDO’S ACTIVITIES RELATED TO MARKET ACCESS FACILITATION & SPS
MEASURES
UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION
UNIDO ~ UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION ~ UNIDO ~ UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION ~ UNIDO
• UNIDOs Conceptual framework: the 3 Cs approach
• UNIDOs TBT& SPS related programmes: an overview
• SPS related case Study: Lake Victoria Project
UNIDO’S ACTIVITIES RELATED TO MARKET ACCESS FACILITATION &
SPS MEASURES
UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION
UNIDO ~ UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION ~ UNIDO ~ UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION ~ UNIDO
DEVELOPING COUNTRIES ARE TAKING LIMITED ADVANTAGE OF IMPROVED
ACCESS CONDITIONS BECAUSE:
• They have serious shortfalls in capabilities
• They face major non-tariff barriers to trade
UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION
UNIDO ~ UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION ~ UNIDO ~ UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION ~ UNIDO
CAPACITY SHORTFALLS
often incompatible with international standards. Standards
Metrology and testing no recognized laboratory capacities.
Supply unable to produce goods of competitive quality and quantity.
Trade little say in international trade agreements
Marketing and export promotion
unable to identify and attract target consumers
UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION
UNIDO ~ UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION ~ UNIDO ~ UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION ~ UNIDO
Graphic 1 - Means-End diagram for market access facilitation
NON-TARIFF BARRIERS AFFECTING MARKET ACCESS
MarketAccess
Facilitation
Technical Barries toTrade (TBT)
Transportationand transit
processinspection
productdevelopment
accreditation ofconformity
assessment
registryprocedures
taxes
Sanitary andPhytosanitary measures
(SPS)
TBT relatedissues
standards fromCodex AlimentariusCommission (CAC)
Intl. Off ice ofEpizootics (IOE)
standards
health
InternationalPlant Protection
Conventionstandards
(IPPC)
domesticrequirements
International rulesfor trade
tradeagreements
prohibitiions
Registration,documentation and
customs issues
licences
w arehousing
customclearance
domestictaxation of
goods
intellectualproperty
tradedisputes
Investment andfinancial related
matters
foreignexchangemeasures
DFIregulations
banking
customvaluation
biosafetystandards (GMO)
dumpingpractices
UNIDOITCFAO
UNIDO
UNIDOIAFILAC
WHO
FAOWHO
UNCTAD
WTOUNCTAD
WTO
WTO
WIPO
-
WB
IMFUNIDOIMO
ICAO
National EnquiryPoint
ITC
certif ication(systems)
ITC
packagingand labelling
ITC
tests andcalibration
UNIDO
environmentalsystems
UNIDOUNEP
localcontent
schemes
UNIDOISOITC
ITC
airportservices
ICAO
foreigninvestment
taxes
WTO agreement fortrade
ITC
products and marketdevelopment
ITC
enterprises'competitiveness
UNIDOITC
tradenegotiationstechniques
UNCTAD
UNIDO - 22/Apr/02
internationalstandards
UNIDOISOITC
storageUNIDO
quotas,prices
subisidies
profitrepatriation
limits
UNCTADWTO
inspection
services
harbourservices
IMO
measurementstandards
UNIDOBIPM
IECOIMLITU
National EnquiryPoint
ITC
MARKET ACCESS FACILITATION
INTERNATIONALRULES FOR TRADE
TRANSPORTATION & TRANSIT
TECHNICAL
BARRIERS TO
TRADE (TBT)
NON – TARIFF BARRIERS AFFECTING MARKET ACCESS
SANITARY &
PHYTOSANITARY
MEASURES (SPS)REGISTRATION,
DOCUMENTATION
& CUSTOMS
ISSUES
INVESTMENT & FINANCIAL MATTERS
UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION
UNIDO ~ UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION ~ UNIDO ~ UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION ~ UNIDO
PRE CONDITIONS FOR MARKET ACCESS The three Cs
Enhanced COMPETITIVENESS of Supply Capacity
Countries must have marketable products to sell
Recognized CONFORMITY with standards
Products must meet market/client requirements
Efficient CONNECTIVITY to Markets
Rules for trade, customs must be harmonized
UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION
UNIDO ~ UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION ~ UNIDO ~ UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION ~ UNIDO
Connect to the Market
M A
R K
E T
S
P
R
O D
U
C
T
S
Products to Market
….by upgrading supply capacities and standards infrastructures
DevelopCompetitive
ManufacturingCapability
Prove Conformity with Market
Requirements
Compete Conform Connect
INTERNATIONAL AGREEMENTS & RULES FOR TRADE
WTO
INVESTMENT FACILITATIONFINANCIAL FLOWS
UNCTAD
STANDARDS &
CONFORMITY
ASSESSMNT
INFRASTRUCTUR
E
(TBT, SPS)
UNIDO, FAO,
WHO
CUSTOMS
PROCEDURES
TRANSPORTATIO
N
DOCUMENTATIO
N
UNCTAD, IMO
SUPPLY
DEVELOPMENT
(Capacity &
Competitivenes
s)
UNIDO
EXPORT PROMOTION
ITC
A CONCERTED INTER-AGENCY STRATEGY FACILITATES MARKET ACCESS
Compete Conform Connect
UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION
UNIDO ~ UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION ~ UNIDO ~ UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION ~ UNIDO
• UNIDOs Conceptual framework|: the 3 Cs approach
• UNIDOs TBT& SPS related programmes: an overview
• SPS related case Study: Lake Victoria Project
UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION
UNIDO ~ UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION ~ UNIDO ~ UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION ~ UNIDO
UNIDO’s Trade Facilitation & Market Access Programmes
Strategic choices:
• Support at national level through UNIDO Integrated Programmes
• Engage with regional economic integration processes
• Focus on sectors and products with high export potential
UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION
UNIDO ~ UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION ~ UNIDO ~ UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION ~ UNIDO
TOTAL NUMBER
TOTAL NUMBER WITH FUNDING
TOTAL FUNDING REQUIREMENTS
AVERAGE ANNUAL FUNDING RECEIVED
AVERAGE PROGRAMME DURATION
38
32
US$49.837,735
US$ 5,800,000
3 YEARS
OVERVIEW OF UNIDO’S INTEGRATED PROGRAMMES
AVERAGE ANNUAL FUNDING REQUIRED US$16,612,578
UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION
UNIDO ~ UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION ~ UNIDO ~ UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION ~ UNIDO
GEOGRAPHICAL LOCATION OF ACTIVITIES
ASIA7%
LAC3%
E.EUROPE6%
ARAB34% AFRICA
50%
REGION VALUE %
AFRICA $ 25,338,675 50.8ARAB $ 16,902,560 33.9ASIA $ 3,296,500 6.61E. EUROPE $ 2,758,000 5.53LAC $ 1,542,000 3.09TOTAL $ 49,837,735 100
Standardization Quality Certification Testing Metrology AccreditationPolicy-making
Standardization Quality Food Awareness raising;Experience exchange;
Standardization Quality Test Labs Awareness raising;ExpertiseTraining
Standardization Quality Food PrimaryLegal
Awareness raising;Experience exchange;
Standardization Quality FoodLeatherTextile
Primary Test Labs Awareness raising;Experience exchange;Training;
Standardization Quality Food Primary National Accreditation Body Awareness raising;Experience exchange;Training;
Standardization Quality Fish Industrial Awareness raising;Experience exchange;Training;Expertise
Standardization Quality QMS for labs
Standardization Quality Food Awareness raising;Experience exchange;Training;Expertise
AREA OF ACTIVITY IN RELATION TO TOTAL UNIDO PROGRAMME
100% (TOTAL VALUE US$49,837,735)
Metrology: 43.54%
Testing Labs: 43.54%
Certification: 63.03%
Accreditation: 63.83%
Standardization: 68.66%
Quality: 92.08%
UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION
UNIDO ~ UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION ~ UNIDO ~ UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION ~ UNIDO
Trade Facilitation: MSTQ for Market AccessEngagement with regional economic integration processes
UEMOA
SADC
ECOWAS (LDC)
LATINAMERICA Central America
ARABCOUNTRIES
AIDMO /ESCWA /UNDPYemen
ASIA South-Asian LDCs
AFRICA Being Finalized
Follow-up LDC III: Regional programme for Trade participation
Regional ProgrammeNational Programme strengthening Competitiveness for WTO accession
$ 2,700,000
€ 12,500,000
$ 5,300,000; being Finalized
$ 2,500.000Mekong-Delta
UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION
UNIDO ~ UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION ~ UNIDO ~ UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION ~ UNIDO
Accreditation
•Accreditation secretatiat at UEMOA
• Laboratory network
• Harmonisation of methods of analysis
Standardization
•Regional coordination system
•Regional standards documentation center
•Harmonisation of technical regulations
Quality Promotion
•Sectoral technical structures
• Consumer protection
• Promotion of standards, technical regulations & quality management
• UEMOA award
2002 ACTIONSApproved € 12.5 ml• Coordination Unit established• Awarenes phase on going• Training Seminars (Standards, ISO 17025
• Study tour to SADC/Central America
Establishment of a UEMOA System for Accreditation,
Standardization and Quality Promotion
Benin, Burkina Faso, Côte d’Ivoire, Guinea-Bissau, Mali, Niger, Senegal, and Togo
UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION
UNIDO ~ UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION ~ UNIDO ~ UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION ~ UNIDO
UNIDO / SADC Initiative to Eliminate current and potential TBTs
• Assistance in building up the regional infrastructure for the elimination of TBT.
• The framework for the SADC Regional Programme was formulated at a UNIDO - SADC/SQUAM Workshop held in Pretoria, South Africa 27 - 31 August 2001.
• The Programme will give effect to the SADC Protocol on Trade (1st September 2000) and enable members of SADC to meet WTO requirements on the elimination of non-tariff barriers to trade within eight years.
• The Programme will enable SADC countries to take advantage opportunities to enhance their manufacturing and export capacity
UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION
UNIDO ~ UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION ~ UNIDO ~ UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION ~ UNIDO
Facilitating trade participation of 7 ECOWAS countries through enhancement of standards, metrology, testing, quality promotion
and related services• Focus: Main export commodities, such as food, textile and leather
• US$ 88,500 German funding for programme preparation
• Programme Components:•Strengthening of supply capacities•Increasing market reach, harmonization of standards•Development of conformity assessment, laboratory accreditation•Market intelligence services and export promotion•Strengthening of trade negotiation capacity•Streamlining of custom procedures
• Cooperating Agencies: WTO, UNCTAD, ITC, PTB
Cape Verde, Gambia, Ghana, Guinea (Conakry), Liberia, Nigeria, Sierra Leone.
UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION
UNIDO ~ UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION ~ UNIDO ~ UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION ~ UNIDO
Preparatory assistance funded by UNIDO Programme finalized Launching by Vice-Presidents
Trade facilitation in Central America • The Programme aims at tackling specific technical barriers to trade (TBTs) in
production areas with critical export potential.
• Part of the technical assistance will be to improve the required infrastructure for standardization, product certification and information networks, and the introduction of quality management systems at the enterprise level.
• An important component will be to estimate the losses and foregone benefits afforded by the Central American countries to enter harmonized markets because of difficulties to comply with their technical regulations and standards.
• The Programme is being developed with relevant UN partner agencies will also be active partners.
• With a budget of approximately US$ 5 million and a time span of three years, the programme is expected to significantly improve the access to market of products originating from the region, thus spurring economic growth and creating employment opportunities
2002 ACTIONS
UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION
UNIDO ~ UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION ~ UNIDO ~ UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION ~ UNIDO
2001 ACTIONS•Programme Formulation
Trade facilitation in Asia
• The Programmes are based on UNIDO work in LDCs in Asia in 1998
• South-Asian LDCs
• Mekong-basin countries
Regional Programme for Arab Countries
• Cooperation with AIDMO, ESCWA and UNDP
• Focus on Regional Accreditation
• Cooperation between standards bodies in Arab countries and in other regions
2001 ACTIONS•Programme Finalization•Expected final approval (UNDP)
UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION
UNIDO ~ UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION ~ UNIDO ~ UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION ~ UNIDO
• UNIDOs Conceptual framework|: the 3 Cs approach
• UNIDOs TBT& SPS related programmes: an overview
• SPS related case Study: Lake Victoria Project
UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION
UNIDO ~ UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION ~ UNIDO ~ UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION ~ UNIDO
Case of Victorian Lake Fish industry
Situation Before
• Major fish industry (Nile perch) developed around Lake Victoria, shared by Tanzania 51%, Uganda 43% and Kenya 6%
• Revenues from exports exceeded USD 200 million/year
• Employment for almost 500.000 people
• Favorable ground for local suppliers and complementary industries.
UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION
UNIDO ~ UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION ~ UNIDO ~ UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION ~ UNIDO
Case of Victorian Lake Fish industry
Effect of Lake Fish Poisoning
• EU export ban imposed in 1999
• Fish exports dropped by 50% in Tanzania and Uganda
• 30% of workers lost their jobs
• Most of the fish factories closed or worked far below capacity
UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION
UNIDO ~ UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION ~ UNIDO ~ UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION ~ UNIDO
Case of Victorian Lake Fish industry
Challenge – Project Objectives
• Identify immediate and structural deficiencies
• Establish solid foundation for fish safety system
• Lift the ban imposed by EU
UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION
UNIDO ~ UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION ~ UNIDO ~ UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION ~ UNIDO
GOVERNMENT (GENERAL) LEVELGOVERNMENT (GENERAL) LEVEL
INSTITUTIONAL FRAMEWORK LEVELINSTITUTIONAL FRAMEWORK LEVEL
ENTERPRISE LEVEL (OPERATORS)ENTERPRISE LEVEL (OPERATORS)
CONSUMER LEVEL (MARKET)CONSUMER LEVEL (MARKET)
THE CHALLENGES – LAKE VICTORIA
Appropriate strategy for risk analysis, management and communication
Appropriate food control legislation (FAO)
Coordination and monitoring mechanisms involving all the stakeholders
Appropriate strategy for risk analysis, management and communication
Appropriate food control legislation (FAO)
Coordination and monitoring mechanisms involving all the stakeholders
UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION
UNIDO ~ UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION ~ UNIDO ~ UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION ~ UNIDO
GOVERNMENT (GENERAL) LEVELGOVERNMENT (GENERAL) LEVEL
INSTITUTIONAL FRAMEWORK LEVELINSTITUTIONAL FRAMEWORK LEVEL
ENTERPRISE LEVEL (OPERATORS)ENTERPRISE LEVEL (OPERATORS)
CONSUMER LEVEL (MARKET)CONSUMER LEVEL (MARKET)
THE CHALLENGES – LAKE VICTORIA
Inspection (regulations enforcement, system auditing and product certification,hazard identification and analysis)
Support services: Testing analyses (GLP-accredit. ISO17025), training andcertification bodies; etc.
Inspection (regulations enforcement, system auditing and product certification,hazard identification and analysis)
Support services: Testing analyses (GLP-accredit. ISO17025), training andcertification bodies; etc.
UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION
UNIDO ~ UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION ~ UNIDO ~ UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION ~ UNIDO
GOVERNMENT (GENERAL) LEVELGOVERNMENT (GENERAL) LEVEL
INSTITUTIONAL FRAMEWORK LEVELINSTITUTIONAL FRAMEWORK LEVEL
ENTERPRISE LEVEL (OPERATORS)ENTERPRISE LEVEL (OPERATORS)
CONSUMER LEVEL (MARKET)CONSUMER LEVEL (MARKET)
THE CHALLENGES – LAKE VICTORIA
Strengthening individual and collective awareness and skills of personal
Implementing GHP and HACCP based programs with benchmarking mechanisms
Implementing quality management systems
Strengthening individual and collective awareness and skills of personal
Implementing GHP and HACCP based programs with benchmarking mechanisms
Implementing quality management systems
UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION
UNIDO ~ UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION ~ UNIDO ~ UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION ~ UNIDO
GOVERNMENT (GENERAL) LEVELGOVERNMENT (GENERAL) LEVEL
INSTITUTIONAL FRAMEWORK LEVELINSTITUTIONAL FRAMEWORK LEVEL
ENTERPRISE LEVEL (OPERATORS)ENTERPRISE LEVEL (OPERATORS)
CONSUMER LEVEL (MARKET)CONSUMER LEVEL (MARKET)
THE CHALLENGES – LAKE VICTORIA
Collective awareness through the media
Education focusing on young generation through school programs
Strengthening capacity of consumers organizations
Collective awareness through the media
Education focusing on young generation through school programs
Strengthening capacity of consumers organizations
UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION
UNIDO ~ UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION ~ UNIDO ~ UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION ~ UNIDO
Case of Victorian Lake Fish industry
Project Implementation
• Integrated corrective actions taken by UNIDO in partnership with
1. Uganda National Bureau of Standards2. Tanzania Bureau of Standards3. Federation of Kenya Employers4. Lake Victoria Fishers Cooperative5. UNDP, WHO, FAO, DFID
• 3 years, USD 4.6 million
• Sources of funds: Austria, Denmark, Germany, Italy, Japan, UK, UNDP, UNIDO
UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION
UNIDO ~ UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION ~ UNIDO ~ UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION ~ UNIDO
Case of Victorian Lake Fish industry
Results achieved
• Organizational and regulatory framework for fish industry improved, service capacity for fish inspection strengthened
• Testing laboratories locally available and internationally recognized
• In-plant group training carried out in 17 factories for 950 staff and critical mass of expertise provided to processing plants in GHP, HACCP, ISO 9000
• Quality control upgraded at all levels
• EU ban lifted by the end of 2000 and new market in US opened
UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION
UNIDO ~ UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION ~ UNIDO ~ UNITED NATIONS INDUSTRIAL DEVELOPMENT ORGANIZATION ~ UNIDO
Case of Victorian LakeFish industry
Lessons learned
• Establishment of QMS and HACCP systems was essential for restarting fish export
• Strengthening simultanuoesly local support institutions such as standardization bodies and testing houses, inspection and certification bodies was decisive to regain the EU market and get access to new markets
• HRD was indispensable to upgrade technical skills of the fish processing plants and support institutions