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UNISG.3 13.01.2011 Page 1 Project Mobile Uni-App (Phase 1) Project description, status and outlook Bern, 13.01.2011 AAA/SWITCH Info-Day 2011 Institute of Information Management, University of St. Gallen Chair of Prof. Dr. Andrea Back Ein repräsentatives Foto ist o.k.

UNISG.3 13.01.2011 Page 1 Project Mobile Uni-App (Phase 1) Project description, status and outlook Bern, 13.01.2011 AAA/SWITCH Info-Day 2011 Institute

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Page 1: UNISG.3 13.01.2011 Page 1 Project Mobile Uni-App (Phase 1) Project description, status and outlook Bern, 13.01.2011 AAA/SWITCH Info-Day 2011 Institute

UNISG.313.01.2011

Page 1

Project Mobile Uni-App (Phase 1)Project description, status and outlook

Bern, 13.01.2011

AAA/SWITCH Info-Day 2011Institute of Information Management, University of St. GallenChair of Prof. Dr. Andrea Back

Ein repräsentatives Foto ist o.k.

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Page 2

1. Introduction

2. Project description

3. Goals and benefits

4. Project status

5. Project outlook and phase 2

Agenda

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Page 3Project management and detailsContact details and project facts

Prof. Dr. Andrea Back Project LeaderInstitute of Information Management 3University of St. [email protected]

Thomas SammerDeputy Project LeaderInstitute of Information Management 3University of St. [email protected]

Project facts

Start date: 1st of December, 2010 End date: 1st of June, 2011

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Page 4

1. Introduction

2. Project description

3. Goals and benefits

4. Project status

5. Project outlook and phase 2

Agenda

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Page 5Project descriptionPilot study and motivation

1 Project description Student project Spring 2010 Survey of mobile apps for universities Analysis of demand Development of a first iOS prototype Key-findings:

High demand for an university app Demand for administrative and supportive services Course information, lecture material, room booking, campus map. Less demand for interactive services like buddy finders, chats, aso.

Increasing number of smart phone users Most administrative services are already available, but not for mobile dev. Obvious demand for mobile access Many individual solutions Many different devices Need for action

Pilo

t st

ud

y*M

oti

vati

on

*SWITCH Journal October 2010, p. 43-44

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Page 6

1. Introduction

2. Project description

3. Goals and benefits

4. Project status

5. Project outlook and phase 2

Agenda

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Page 7Goals and BenefitsWhat we want to achive.

2 Goals and Benefits Comprehensive technology assessment and demand analysis Concept development to provide supportive IT service on mobile dev.

Useable on different mobile devices Useable with different back-end interfaces Customizable (front-end, functionality, back-end) and generic

Development of a first prototype covering two or three use-cases Static content Dynamic content

Field test to gain feedback and (im)prove the concept

Development of a proved, standardized, and easy customizable concept.

Deployable solution for different educational institutes Easy extension and adaption of use-cases, sustainable usage Target group: students and university staff

Go

als

Ben

efit

s

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Page 8

1. Introduction

2. Project description

3. Goals and benefits

4. Project status

5. Project outlook and phase 2

Agenda

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Page 9

1st of December, project start: Launch of a groupware solution, job offer for assistant.

Preparation for an Atizo idea contest: Idea contest for innovative application of mobile devices.

AAA/SWITCH Info-Day 2011:Project presentation at the AAA/SWITCH Info-Day 2011.

International state-of-practice report:Survey on the intern. state-of-practice concerning uni. apps.

Q4 2010

Q4 2010

Q4 2010

Q1 2011

Q1 2011

Q1 2011

Q1 2011

Q1 2011

Done

Done

Done

Done

In progress

In progress

Open

Open

MilestonesQ4 2010 and Q1 2011

Analysis of demand:Survey on the demand for different uses cases for an uni app.Technology assessment:Assessment of different technologies for app implementation.Scope of functionality and interface definition of the prototype:Workshop together with the IT department of the university.eduhub days 2011 (March 23/24):Project presentation.

Q1 2011

Q1 2011

Open

Open

Recruitment for participants in the evaluation phase:Preparations for the evaluation of the prototype.

Roll-out of the prototype:Start of the testing phase respectively evaluation.

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Page 10

1. Introduction

2. Project description

3. Goals and benefits

4. Project status

5. Project outlook and phase 2

Agenda

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Page 11Project OutlookWhat`s next.

Major Goals: Find cooperation partners and establish a network Extend the functionality and quality of the app Establish support instructions Roll-out of the app

Pro

ject

Ou

tlo

ok

Ph

ase

2

Pilot Study

Phase 2: Implementation

and product launch

Phase 1: Concept and

prototype development

Cooperation partners

Extension of the

functionality

Dev. of first and second level support instructions

Roll-out of the official release at Uni SG &

Partner

Dev. a generic implementation

instruction

Oct. 2011

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Page 12 Open DiscussionFeedback, suggestions, interest of cooperation.

What is your opinion on phase 1/2?

1

2

3

What are you thinking about the project?

Do you now about other related projects?

4 Are you interest in a cooperation?

5 Do you have suggestions for us?

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Page 13Back-Up SlidesState-of-Practice new

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Page 14Back-Up SlidesState-of-Practice new

Karte

n

News

/ Inf

os

Perso

nenv

erze

ichnis

Kursin

fos

Event

s

Bibliot

hek

Sport

Fahrp

lan

Men

sa /

Essen

ande

res

0

1

2

3

4

5

6

7

8

9

Häufigkeit

Häufigkeit

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Page 15Back-Up SlidesState-of-Practice new

Funktion Zielgruppe Student Dozent Mitarbeitende

Inhalt dynamisch

Inhalt statisch

dynamisch statisch dynamisch statisch

Karten X X X

News X X X

Informationen X X X

Personenverzeichnis X X X

Kursinformationen X X

Events X

Bibliothek X

Sport X X

Fahrplan X X X

Mensa / Essen X X X

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Page 16Back-Up SlidesPilot Study (Marktanalyse)

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Verglichen wurden 14 Apps von Universitäten aus den USA, Grossbritannien und der Schweiz

Alle Apps können gratis heruntergeladen werden * Entwickelt von Terribly Clever

Quellen: Apple App Store

2. State-of-practice & PotentialanalyseState-of –practice – Umfeldanalyse (1/2)

Universität App

ETH PocketETH

PH Zürich PH Zürich

University of Southhampton

iSoton

Thames Valley University iUni

Universität Ulm pocketU

Stanford University iStanford*

Duke University iDuke*

Universität App

Colorado State University Pueblo

CSU-Pueblo*

Kean University Kean Mobile*

Barry University iBarry

University of Oklahoma

OU2GO

Rice University Rice

Villanova University VU Mobile

University of Texas Texas

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Alle Apps wurden auf ihre Features überprüft und das Ergebnis grafisch aufbereitet:

2. State-of-practice & PotentialanalyseState-of –practice – Umfeldanalyse (2/3)

Map

Direct

ory

Event

sNew

s

Cours

es

Sports

Imag

es &

Vide

os

Gener

ic In

fo

Timet

able

Men

sa

Dining

Forum

Mes

sagin

g

Trans

porta

tion

0

2

4

6

8

10

12

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Page 19 2. State-of-practice & PotentialanalyseState-of –practice – Umfeldanalyse (3/3)

Beliebte Features Campus Map Directory Events

Verbreitete Features News Video & Foto Stundenplan/Kalender

Seltene Features Forum Nachrichten Informationen zu Transport

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Page 20Back-Up SlidesPilot Study (Bedürfnisklärung)

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Page 21 2. State-of-practice & PotentialanalysePotentialanalyse - Vorgehensweise

Schritte der Potentialanalyse: Umfeldanalyse auswerten Elektronischen Fragebogen erstellen Befragung potentieller Nutzer

Befragung von Kommilitoninnen/-en und Mitarbeiterndes IWI mit Hilfe eines konstruierten Fragenbogens

Erhaltende Daten auswerten

Vo

rgeh

ensw

eise

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Analyse demographischer Daten:

Quellen: Eigene Darstellung mit Daten aus Umfrage

2. State-of-practice & PotentialanalysePotentialanalyse – Ergebnisse aus Nutzerbefragung (1/5)

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Analyse Zahlungsbereitschaft:

Quellen: Eigene Darstellung mit Daten aus Umfrage

2. State-of-practice & PotentialanalysePotentialanalyse – Ergebnisse aus Nutzerbefragung (2/5)

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Analyse der Antworten aller Befragten:

Quellen: Eigene Darstellung mit Daten aus Umfrage

2. State-of-practice & PotentialanalysePotentialanalyse – Ergebnisse aus Nutzerbefragung (3/5)

Stund

enpla

n

Kursin

form

ation

en

Admini

stra

tion

Raum

buch

ung

Campu

s Plan

Loca

tion

Based

Ser

vices

Event

s

News

& Blog

Forum

Profile

Kursb

ewer

tung

HSG Gam

e0

0.5

1

1.5

2

2.5

3

3.5

4

4.5

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Analyse der Antworten aller Nicht-Studenten:

Quellen: Eigene Darstellung mit Daten aus Umfrage

2. State-of-practice & PotentialanalysePotentialanalyse – Ergebnisse aus Nutzerbefragung (4/5)

Stund

enpla

n

Kursin

form

ation

en

Admini

stra

tion

Raum

buch

ung

Campu

s Plan

Loca

tion

Based

Ser

vices

Event

s

News

& Blog

Forum

Profile

Kursb

ewer

tung

HSG Gam

e0

0.5

1

1.5

2

2.5

3

3.5

4

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Analyse der beliebtesten Features:

Quellen: Eigene Darstellung mit Daten aus Umfrage

2. State-of-practice & PotentialanalysePotentialanalyse – Ergebnisse aus Nutzerbefragung (5/5)

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Page 27 2. State-of-practice & PotentialanalysePotentialanalyse – Schlussfolgerung

Beliebteste Features Raumbuchung Stundenplan Kursinformationen (u.U. inklusive Events)

Neutrale Features Administration/Campus Map Location Based Services News und Blogs

Tiefbewertete Features Forum/Profile Kursbewertung HSG Game