Understand the nature of business.

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Understand applications and issues of technology.

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TopicsBusinesses use of technologyConcerns of using technology

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Businesses use of technology

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Applications of Technologyby BusinessesWhat are computer networks?

Computer networks are computers linked in a school or business so users can share hardware, software, and data.

Computer networks consists of computers linked so users can share hardware, software, and data.

Examples of computer networks:Internet - Public network used most often for:

Emailing Accessing the World Wide Web (WWW)

Intranet - Private network, primarily used to share information

Applications of Technologyby Businesses continuedWhat is artificial intelligence (AI)?

It is software that enables computers to reason learn and make decisions

Example: voice recognition softwareHow do expert systems help people?

Expert systems are computer programs that help people solve technical problems including medical services, financial planning, and legal matters

Example: Automotive parts electronic catalogue

Why is Computer-aided design (CAD) used? It is used to create product styles and designsExample: Design for a camera

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Applications of Technologyby Businesses continuedWhat is involved in E-commerce?

E-commerce is conducting business transactions using the Internet or other technology

Most common activities of E-Commerce:Providing product informationPromoting a companySelling onlineConducting market researchMaking paymentsObtaining parts and suppliesTracking shipments

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Applications of Technologyby Businesses continuedFour basic models for E-commerce:

B2C: Business-to-Consumer Example: Lands’ End.com selling swimwear to

expecting mothersB2B: Business-to-Business

Example: Staples.com ships office supplies to local hospitals

C2B: Consumer-to-Business Example: Customers completing on-line surveys in

order to provide feedback to Dunkin’ DonutsC2C: Consumer-to-Consumer

Example: Customer buying electronics from other customers through eBay.com

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Applications of Technologyby Businesses continued

What is a Management Information System (MIS)?MIS is an ordered system for processing and

reporting information in an organization

Four main components of a MIS:Gathering dataAnalyzing dataStoring dataReporting results

Applications of Technologyby Businesses continued

Categories of information obtained from MIS:Financial

Information for budgets and financial reports and statements

Production and inventory Information for production summaries and supplies

Marketing and sales Information to determine customer needs, economic

conditions, and competitors actionHuman resources

Information about employees’ salaries, benefits and evaluations

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Applications of Technologyby Businesses continued

What is involved in robotics activities? It involves mechanical devices programmed to do routine tasks, such as those seen on an assembly line in factories.

What happens during telecommuting activities? Workers use computers off-site to do a job, saving travel time and costs.

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Concerns of using technology

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Concerns of Using TechnologyEmployment Trends

What are some employment trends in the workplace?Shift in duties and skills needed in the

workplace.Companies have to retrain displaced workers.

What is computer literacy?It is the ability to enter, store, process, and

retrieve information

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Concerns of Using Technology continued

Computer Crimes What is a computer virus?

is a hidden program code in a system that can do damage to software or stored data.

How many people have encountered a computer virus?

Will someone tell how they removed the virus?

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Concerns of Using Technology continued

Computer Crimes continued

What is a white-collar crime? is an illegal act carried out by office or professional

workers while at work including stealing money, information, or computer time through improper use of computer systems

How many people have access to software that has been copied to a CD by a personal contact?

Did that person commit an act of piracy? is stealing or illegally copying software packages or

information

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Concerns of Using Technology continued

Health Concerns

What are some possible health concerns for employees?Eyestrain and vision problemsMuscle tension and nerve damageCarpal tunnel syndrome

Concerns of Using Technology continuedPrivacy Concerns

What are some concerns with privacy? Dishonest people have access to customer records. Companies have changed which employees, as well

as other people, that may have access to customer and employee records.

What is identity theft? Identity theft is thieves obtaining information

online about a person

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