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UNISEMINAR
Human Resource Management
Maastricht 1st Edition Academic Year 12/13
Human Resource Management
Table of Contents
Human Resource Management
uniseminar.nl
Introduction I – IX Section 1: You as a human resource 001 – 014 Section 2: HRM in business organizations 015 – 050 Section 3: Strategy and strategic HRM (SHRM) 051 – 088 Section 4: HR staf�ing 089 – 123 Section 5: Company pro�iling and person-‐organization �it 124 – 135 Section 6: Knowledge management and the retention of talent 136 – 171 Section 7: Compensation 172 – 208 Section 8: HRM in new and small enterprises 209 – 246 Section 9: International HRM 247 – 282 Section 10: Preparing for expatriation 283 – 294 Section 11: Management and evaluation of HRM 295 – 331 Notes, Feedback, Contact
Table of Contents
Human Resource Management
VI / IX
Learning Card Types Part 2
Human Resource Management
uniseminar.nl
Card Types
In order to make the different types clear, we have included the following recognition features for you:
Examples are printed in italic.
NNuummeerraattiioonnss are illustrated by bullet points
Continuative thoughts are marked by an à
DDee��iinniittiioonnss are framed and grey.
Formulas are framed.
Human Resource Management
Sample Front
VII / IX
Human Resource Management
uniseminar.nl
Sample Front
On the front of a learning card you will �ind the following: In the header: the course title, the corresponding chapter as well as the topic
The question as well as an information about the card type
In the footer on the left: the dif�iculty of the question:
In the footer on the right: the number of the current card as well as the total number of cards.
easy medium hard
Human Resource Management
Human Resource Mangement Introduction
IX / IX
Human Resource Management
uniseminar.nl
The course ‘Human Resource Management’ (HRM) aims at introducing students to the �ield of personnel and human resource management and the various issues that arise in these �ields. It also provides a broader picture of HRM and its context, such as the link between HRM and companies’ strategies and business models. Human resource management is de�ined as the “policies, practices and systems that in�luence employees’ behavior, attitudes and performance” (Noe et al., 2013). The oobblliiggaattoorryy lliitteerraattuurree, which is also covered with these learning cards, comprises a total of 27 academic articles published in respective journals. Additionally, a non-‐mandatory textbook (Noe et al., 2013, Human Resource Management: Gaining a Competitive Advantage) is used during the course, however, it is not part of the exam-‐relevant literature. The exam at the end of this course will consist of multiple choice questions and covers the content of the journal articles. Needless to say, that not every detail of the articles can be covered with these learning cards, hence, you should take care that you have also understood the tutorial meetings‘ content for the application of your knowledge.
Introduction
Human Resource Management
7 / 331
Bangerter et al. (2012) – Personnel Selection and Signaling
What are the two kinds of ‘honest’ signals in human behavior?
-‐ 2 Points -‐
Human Resource Management
uniseminar.nl
Bangerter et al. (2012) – Personnel Selection and Signaling
Costly signals: require substantial investment in resources
Hard-‐to-‐fake signals: beyond conscious control of the individual and thus dif�icult to manipulate
HHoonneesstt SSiiggnnaallss
Human Resource Management
8 / 331
Bangerter et al. (2012) – Personnel Selection and Signaling
An emergent system is more or less stable when senders and receivers’ behaviors are mutually
reinforcing. Such a system is then in a state of _______. If this is not the case, another outcome may emerge,
called _______. a. equilibrium; chaos b. equilibrium; escalation c. balance; escalation d. equilibrium; out-‐of-‐equilibrium
-‐ Multiple Choice -‐
Human Resource Management
uniseminar.nl
Bangerter et al. (2012) – Personnel Selection and Signaling
CCoorrrreecctt AAnnsswweerr:: BB Bangerter et al. (2012), p. 722 An emergent system is more or less stable when senders and receivers’ behaviors are mutually reinforcing. Such a system is then in a state of eeqquuiilliibbrriiuumm. If this is not the case, another outcome may emerge, called eessccaallaattiioonn.
Human Resource Management
10 / 331
Bangerter et al. (2012) – Personnel Selection and Signaling
What are the authors‘ propositions with regard to applicant adaptation strategies?
-‐ 3 Points -‐
Human Resource Management
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Bangerter et al. (2012) – Personnel Selection and Signaling
Applicants try to detect organizational selection criteria and adapt their behavior to ful�ill these criteria. PP22aa
There are individual differences in applicants’ motivation and ability to detect organizational criteria and adapt their behavior.
PP22bb
Costly signals are easier to adapt to than hard-‐to-‐fake signals. PP22cc
Human Resource Management
22 / 331
Coates (2001) – HR Implications of Emerging Business Models
Name the important implications of conglomerate business models for the HR
function.
-‐ 3 Points -‐
Human Resource Management
uniseminar.nl
Coates (2001) – HR Implications of Emerging Business Models
The HR function must plan to meld the different corporate cultures with the help of retention and retraining, as well as modi�ications in the reward structure.
HR must decide how to recruit new and existing workers into the new larger enterprise.
CCoonngglloommeerraatteess
HR must understand not one, but two corporate cultures and its peculiarities.
Human Resource Management
26 / 331
Coates (2001) – HR Implications of Emerging Business Models
List the remaining HR issues and trends that Coates (2001) emphasizes in his article besides the major emerging business model categories.
-‐ 4 Points -‐
Human Resource Management
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Coates (2001) – HR Implications of Emerging Business Models
HR needs to promote rriisskk ttaasskkiinngg.
Growing ccoommpplleexxiittyy in products-‐based and services-‐ based businesses.
Increasing ttiimmee ccoommpprreessssiioonn in the supply chain.
In�luences of gglloobbaalliizzaattiioonn forces on business operations.
Human Resource Management
31 / 331
Johnson et al. (2008) – Reinventing Your Business Model
The blueprint element that de�ines how the company creates value for itself while providing
value to the customer is called a. customer value proposition. b. pro�it formula. c. revenue model. d. margin model.
-‐ Multiple Choice -‐
Human Resource Management
uniseminar.nl
Johnson et al. (2008) – Reinventing Your Business Model
CCoorrrreecctt AAnnsswweerr:: BB Johnson et al. (2008), p. 51 The blueprint element that de�ines how the company creates value for itself while providing value to the customer is called pro�it formula.
Human Resource Management
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Johnson et al. (2008) – Reinventing Your Business Model
The pro�it formula consists of which four elements?
-‐ 4 Points -‐
Human Resource Management
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Johnson et al. (2008) – Reinventing Your Business Model
RReevveennuuee mmooddeell Cost structure
Resource velocity Margin model
Human Resource Management
56 / 331
Datta et al. (2005) – HRM and Labor Productivity
Name the general industry characteristics that are analyzed in the study by Datta et al. (2005)
as factors in�luencing the ef�icacy of high-‐performance work systems.
-‐ 4 Points -‐
Human Resource Management
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Datta et al. (2005) – HRM and Labor Productivity
IInndduussttrryy CChhaarraacctteerriissttiiccss
Industry Differentiation
Industry Dynamism
Capital Intensity
Industry/Market Growth
Human Resource Management
70 / 331
Delery & Doty (1996) – Modes of Theorizing in Strategic HRM
Name all seven strategic HR practices that the authors identify in their article.
-‐ 7 Points -‐
Human Resource Management
uniseminar.nl
Delery & Doty (1996) – Modes of Theorizing in Strategic HRM
SSttrraatteeggiicc HHRR PPrraaccttiicceess
Job descriptions
Internal career opportunities
Training
Results-‐oriented appraisals
Pro�it sharing
Employment security
Participation
Human Resource Management
87 / 331
Wright et al. (2001) – HR and the Resource Based View
What are the three components of a �irm‘s stock of knowledge, also referred to as intellectual
capital?
-‐ 3 Points -‐
Human Resource Management
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Wright et al. (2001) – HR and the Resource Based View
Knowledge Stock/ Intellectual capital OOrrggaanniizzaattiioo-‐-‐
nnaall ccaappiittaall
HHuummaann ccaappiittaall
SSoocciiaall ccaappiittaall
Human Resource Management
88 / 331
Wright et al. (2001) – HR and the Resource Based View
Make a sketch with the basic components of the conceptual model that is proposed by Wright et
al. (2001).
-‐ Graph -‐
Human Resource Management
uniseminar.nl
Wright et al. (2001) – HR and the Resource Based View
DDyynnaammiicc CCaappaabbiilliittyy
KKnnoowwlleeddggee MMaannaaggeemmeenntt
IInntteelllleeccttuuaall ccaappiittaall PPeeooppllee MMaannaaggeemm
eenntt PP
rraaccttiicceess
CCoorree CCoomm
ppeetteennccee
Change
Flow
Stock
Renewal
Valuable
Rare
Inimitable
Organized
Human Resource Management
149 / 331
Hansen et al. (2005) – Knowledge Sharing in Organizations
What are the three phases of knowledge sharing as mentioned by Hansen et al. (2005)?
-‐ 3 Points -‐
Human Resource Management
uniseminar.nl
Hansen et al. (2005) – Knowledge Sharing in Organizations
DDeecciiddiinngg ttoo sseeeekk �� kknnoowwlleeddggee
SSeeaarrcchhiinngg ffoorr kknnoowwlleeddggee
TTrraannssffeerrrriinngg kknnoowwlleeddggee
11 22 33
Human Resource Management
206 / 331
Brown et al. (2003) – Compensation Policy and Performance
Which of the hypotheses formulated and tested by Brown et al. (2003) have been supported in
the statistical analysis?
-‐ Concept -‐
Human Resource Management
uniseminar.nl
Brown et al. (2003) – Compensation Policy and Performance
Pay levels
Pay structure
Resource ef�iciency
Patient care outcomes
H1
Resource ef�iciency
Patient care outcomes
Financial performance
H4
H5
H6
Moderation effect on each of these three relationships
Human Resource Management
239 / 331
Sels et al. (2006) – HRM-‐Performance Link
Depict the hypothesized effects of HRM intensity on productivity graphically.
-‐ Graph -‐
Human Resource Management
uniseminar.nl
Sels et al. (2006) – HRM-‐Performance Link
HRM Intensity
Employee turnover rate
Productivity
DDiirreecctt positive effect on productivity
IInnddiirreecctt positive effect on productivity: HRM intensity decreases employee turnover. Employee turnover is expected to be negatively related to productivity (less turnover higher productivity)