UEM1359BE Best Practices in Migrating Windows 7 to or ... · Best Practices in Migrating Windows 7 to Windows 10 ... Enterprise Mobility Management ... tools fall short of new OS

Morgan AbaziouCamille Debay

UEM1359BE

#VMworld #UEM1359BE

Best Practices in Migrating Windows 7 to Windows 10

VMworld 2017 Content: Not fo

r publication or distri

bution

• This presentation may contain product features that are currently under development.

• This overview of new technology represents no commitment from VMware to deliver these features in any generally available product.

• Features are subject to change, and must not be included in contracts, purchase orders, or sales agreements of any kind.

• Technical feasibility and market demand will affect final delivery.

• Pricing and packaging for any new technologies or features discussed or presented have not been determined.

Disclaimer

2#UEM1359BE CONFIDENTIAL



bution

Times are a Changin’…..

3

“We’re suggesting changing Windows deployment from a project

that customers do every three to five years to thinking about

deployment as a process. You move to Windows 10 and then

continually stay up to date with the new features as released, and

the benefits are that you get security capabilities faster, you get

less disruption, you get a simpler deployment process.”

Computerworld | JUN 12, 2017Quote from Michael Niehaus, Director Windows Product Marketing

#UEM1359BE CONFIDENTIAL



bution

Today’s Evolving Windows World




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Windows 10 is Disrupting IT and Business

5

Simpler Lifecycle ManagementEnterprise Ready SecurityConsumer First Experience

500MMonthly active users of Windows

10 in about an year

4MDoD devices moving to Windows

10

40%orgs. using EMM for portion of

Windows

Better performance over Windows 771%

Better security over Windows 761%

Cost efficient compared to Windows 740%

Source: SpiceWorks Windows 10 Adoption research




bution

https://www.spiceworks.com/it-articles/windows-10-adoption/

Please rank the top three EUC projects/programs, based on their priority to your company. (BASE: Customers, n=368)

Windows 10 Migration Tops End-User Computing Priorities

6

Windows 10 migration is the top priority

p/q indicates significant difference at 95% CI

64%

56%

51%

48%

29%

22%

21%

9%

Windows 10 migration

Maintain/support existing Windows 7/8 PCs

PC hardware refresh

Desktop Virtualization/VDI

Application Publishing

Enterprise Mobility Management (EMM)

Identity Management

Desktop as a Service (DaaS)

p Enterprise: 31%

p Enterprise: 57%

% ranked #1, #2 or #3 EUC priority



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7

So What Are the Best Practices in Getting to Windows 10?



bution

Modern Workforce Requirements have Changed

© 2017 VMware Inc. All rights reserved. Confidential – Not for Distribution© 2017 VMware Inc. All rights reserved. Confidential – Not for Distribution

PC Lifecycle Management (PCLM) Has Not

Remote users and devices

Mobile-cloud OS and apps

New device type and ownership

Legacy, on-premises PCLM tools fall short of new OS and remote workforce demands! VMworld 2017 Content: N

ot for publicatio

n or distribution

Traditional PC Management

© 2017 VMware Inc. All rights reserved. Confidential – Not for Distribution

Falls short for your modern OS & workforce demands

Compromised SecuritySlow to identify non-compliance

Unreliable Software DistributionResource intensive packaging and deployment


Poor User ExperienceLocked down experience and no self-service

Limited VisibilityPolicies and updates pending

Tra

dit

ion

al

Syste

ms M

an

ag

em

en

t

OS UpdateServers (WSUS)

Software Distribution

Servers

GPO PolicyServers

(AD)



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Understanding Costs – all about the Labor!

Annual Cost:$2,800 - $5,000Labor: 75 percentCapital: 25 percent

Management Complexity vs. Available Resources

Management complexityAvailable resources

Labor

Technologyand best practices

Close the gap

Time

Increasing

The Corporate Desktop

EU Ops40%

Capex20%

Admin15%

Support25%

EU Ops Capex Admin Support

#UEM1359BE CONFIDENTIAL 10



bution

IT Staff Efficiency: Deploying Windows 10

Current State of IT Future State of Windows Management

• Move away from complex imaging processes

• Get users up and running quickly

• Out of the box and over the air deployment workflows that save IT time and money:

#UEM1359BE CONFIDENTIAL 111 Gartner (XP to 7 migration)

OS migration impacts IT and end-user

• Tech heavy with significant time and costs

• User downtime and experience

$1,930 per device cost of OS deployment1

Azure AD Join

(OOBE)

Workspace

ONE Adaptive

Enrollment

Self-service

via

AWagent.com

Runtime / Bulk

Provisioning



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Unified Endpoint Management


Enables a modern approach to PC management

Security Across NetworksBacked by a powerful compliance engine

Scalable Software DistributionFrom the cloud, eliminate physical infrastructure


Better User ExperienceSelf-service and peak user experience

Real-time VisibilityPolicy and updates in seconds, not months

Un

ifie

d E

nd

po

int

Man

ag

em

en

t

Store B

Configuration, Apps,

Updates, Security



bution

What is Different about this Windows Migration?

13

It’s a move to Modern IT Management

New Tools

Better SLAs

Better Proces

sesUEM

Flexible Management

Lower Costs

Modern IT




bution

Understanding Windows 10 Channels

14

• Microsoft OS team

• Internal testing

• Insider program partners

• Feature and compatibility testing

• Early adopter customers

• Feature updates at launch

• Servicing updates at launch

• Minimum Servicing lifetime 4 mos.

• Business users

• Defer feature deployment (~4 mos. post launch)


• Minimum Servicing lifetime of 8 mos.

• Mission critical / specialized use cases

• Feature / function updates released 3-5 year cycles


• Servicing lifetime (5+5) years

Engineering Builds

1

Insider Preview Builds

Current Branch (CB)

Current Branch for Business

(CBB)

Long Term Servicing

Branch (LTSB)

2 3 4 5

OR

CRITICAL SYSTEMSPRODUCTIONPILOTSTESTING




bution

High Diversity = High Costs

Low Diversity = More Control

Form a cross-functional project team with

strong leadership

Link goals to business objectives

Evaluate the process and technology

requirements

Identify the impact on existing processes

Limit the scope

Identify service and support requirements

Communicate

Management Tools

Lock Down

Hardware Diversity

Application Diversity

Image Diversity

OS Diversity

Support

Culture

Process

Standardization is Key — But at the Cost of Diversity




bution

Migration ChecklistAssign Project Manager

Understand Requirements

Set Policy

Set Goals

Build Business Case

Secure Funding

Assign Chief Architect

Build Migration Team

Evaluate Need for BYO

Train Team

Evaluate Management Tools

Evaluate Migration Tools

Train Administrators

Train Help Desk

Prepare User Training

Arrange for Extra Support

Survey Pilot Users

Run First Pilot

Survey Pilot Users

Tally Surveys – Check Goals

Build a Communication Plan

Run Additional Pilot(s)

Begin Migration

Create Documentation

Inventory of PCs

Analyze Users to be Migrated

Application Portfolio Analysis

Test Applications

Understand Org. Groupings

Understand User Classifications

Conduct Skills Assessment

Build a Project Plan

Catch-up Fridays

Redefine Support Roles

Build Prototypes

Set Pilot

#UEM1359BE CONFIDENTIAL 17



bution

Migration Approaches

18

Cost

Complexity

In-Place

Upgrades

VDI

PC

RefreshRe-image




bution

Various Pro’s/Con’s of Migration Approaches

19

Approach Pros Cons

In-Place Easy*; no data/app deployment

issues; quick; non-disruptive

App compat; “old”

management; baggage of

config/bloat/users; mixed

results w/TPMs

Re-Image Clean; latest/greatest; modern

config; “tested” image

Time consuming; heavy/hard

workload; new/different not

always good

PC Refresh Vendor supplied; latest from OEM;

over the air updates; clean

Costly; bloatware; generic

image likely incomplete

Virtualize Generic Windows; IT controlled;

relatively static; pristine; predictable

Complex to setup;

infrastructure requirements;

more costly than a PC




bution

Do…. And… Do NOT……

20

Function/

Area

Migration

Type

DO… Do NOT…. Why?

BIOS/

Partition

In Place Convert to UEFI and

GPT

Stay on BIOS

and MBR

Better Security, New HW Features,

easier updates, more flexible,

expandable

Existing

Migration

Tools

In Place,

Re-Image

Use MS/VMW tools,

existing PCLM tools

Forget to include

AW agent in the

distro

Migration tools can be used to

bridge to modern EMM

management that Win10 offers

New Install PC

Refresh

Use Runtime

provisioning, OOB

deployment, XML

scripting, and embed

AW agent

Build new

Images

Dynamic provisioning is more

flexible, easier, and is a simpler

process than master/gold images

Skills All Learn UEM and

Modern Management

techniques

Migrate away

from device

dependent mgt.

UEM is more dynamic and

addresses diversity/complexity at

scale

People All Unify mobile/PC teams Maintain silo’d

organizations

Silo’d organizations are costly, rigid,

redundant, and inefficient



bution

Windows 10 and VDI: Persistent and Non-Persistent Options Abound

21

+

INSTANT CLONES

Data/Files

User 1

Personalization

User 1

Data/Files

User 2

Personalization

User 2

USER DATA

+

CORPORATE APPS

Simplified, consistent

management

No patch maintenance

window

Provisioning on-demand

Space efficient

Non-Persistent Desktops Persistent Desktops




bution

Simple Application Provisioning

22

No packaging, no sequencing, no streaming. Simply install applications natively.

Provision applications as easily as installing them.

2Mount the AppStack

and install applications. 1

Create a new,

empty AppStack.

3 Provision the AppStack.




bution

Modern IT: Extend EMM with Critical PC Management NeedsComprehensive unified endpoint management (UEM) features transforming the way IT manages Windows 10

Self-Service Access & SSO

Co-exist with Systems

Management

Deploy Updates Off the Network

Device HealthAttestation

Win32 AppLifecycle

Management

Instant Push Configuration for Policies

GPOs On or Off the Domain

Windows Information Protection

Patch Auditing

Granular Updates

Management

5. Client Health & Security

3. OS Patch Management

4. SoftwareDistribution

2. ConfigurationManagement

1. MDM for Windows

Asset Tracking

Device and OS Lifecycle ManagementApp Management and

DeliveryEnd-to-end Security

Management

App Inventory

BitLocker Encryption

Enterprise App Store

Imageless Provisioning

In-place or custom image

migration

Modern Management


Intelligent Insights and Rules Engine

BIOS Management

DeliveryOptimization

AutomatedCompliance



bution

Simplify Migration to Windows 10 and Modern Management

24

VMware AirWatch

AirWatch In-place Upgrade Tool for Dell Windows 10 Devices

AirWatch SCCM App Migration Tool for Windows 10

AirWatch GPO Migration Tool for Windows 10

VMware AirWatch Unified Endpoint Management Migration Toolkit (MTK)*

* Download the free tools today at https://code.vmware.com/

Migrate policy and app packages

Company Image AirWatch Agent

+Re-image

Provisioning PPKG AirWatch Agent

+

SC

CM

Win

7/8




bution

https://code.vmware.com/

Open Source Toolkit to Simplify Migration to Modern Windows 10 ManagementIntroducing GPO and Win32 app migration tools for AirWatch

Business

Modern management from the

cloud at lower cost, better security

IT

Accelerate migration to unified

endpoint management and Win10


Unifymanagement across PCs on/off domain or network

Migratecurrent policy set and apps to AirWatch

Secureapply recommended security baselines

Remediatenon-compliant devices instantly from the cloud

VMware AirWatch

Migration

Tools

Get them on: https://code.vmware.com/

25



bution

Top 10 Migration Pitfalls

10. No Business Unit Buy-In

9. Single Project for all Migration Types

8. Underestimating Complexity Leads to Shortfall in Time or Money

7. Project Stuffing Without Additional Time or Budget

6. Continuous Migrations With No Breaks

5. Do not Measure Progress and Success

4. No Business Plan

3. Not Enough Application Testing Time

2. Quest for Homogeneity

1. Political Issues Delay Project or Lead to Bad Decisions




bution

Migration Best Practices

Process

Test Plan

Justification

Measure ROI and TCO

Aligns with IT Strategy

CommunicationPlan

Start outside of IT

Define Stated Goals

Training (IT and Users)

Adherence to Standards

Embrace New Tools and Methods

Implementation Plan

2017

Avoid Executives

Meet Early and Often

Hyper-Support

Pilot

Test Test Test

Provide ConciergeService

Keep it Manageable

Be There




bution

Final Thoughts….

28

• Recognize that change is hard!

• UEM is the next new frontier in management

• Rely on both internal and external resources

• Understand the priority as compared to other IT initiatives

• Establishing positive credibility is key




bution

Ways to Learn More

Meet the Expert

• Stop by our booth

Content

• www.workspaceone.com

• www.airwatch.com/solutions/windows

Hands-on Labs

• Stop by our hands on labs at VMworld

• https://www.vmware.com/try-vmware/try-hands-on-labs.html

ASK THE EXPERTS




bution

http://www.workspaceone.com/

http://www.airwatch.com/solutions/windows

https://www.vmware.com/try-vmware/try-hands-on-labs.html



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Documents

UEM1359BE Best Practices in Migrating Windows 7 to or ... · Best Practices in Migrating Windows 7 to Windows 10 ... Enterprise Mobility Management ... tools fall short of new OS