UEDA Talent Development

Freshman to PhDAnalytics/OR Development

with Industry Partners

H. Robert Gustafson, Jr. – Managing Director ESCProfessor- Industrial & Systems Engineering

10-22-12

Award Criteria• Promote development of 21st century skills• Emphasize importance of educational

attainment and workforce development to economic prosperity.

• Focus on partnerships needed to create flexible, responsive career pathways to expanding businesses.

• Replicability, Scalability, Sustainability, Originality

Lehigh Submission Basis• “Big Data” analytics is growing 21st century

skill needed to support high-growth business.• ISE Board of Advisors and faculty voted to

make analytics a strategic thrust of dept.• ISE dept. integrates with ESC for industry linkage and

layered mentoring.• ESC industry partners & Senior Fellows utilized to

inform curriculum, provide experiential learning and connect students to company recruiters.

Agenda• Introduce Lehigh University, ISE Department

and Enterprise Systems Center (ESC)• Present an innovative academic structure for

preparing OR/analytics practitioners• Demonstrate the effectiveness of the initiative

through examples and testimonials from students and employers

• Show how this initiative satisfies the UEDA award criteria

Lehigh University ISE Dept.

Company2011

Employment

Lehigh Valley Hospital and Health Network 10,207

St. Luke's Hospital and Health Network 7,319

Air Products & Chemicals 3,403

PPL Corporation 2,569

Sodexo 2,251

Giant Food Stores, Inc. 2,224

B. Braun Medical 1,910

Lehigh University 1,821Wegman's Food Markets, Inc. 1,803

Sands Casino Resort 1,724The Guardian-Guardian Life Insurance Co. 1,612

Mack Trucks Inc. 1,600

T-Mobile 1,450

Amazon.com 1,381

Easton Hospital 1,366HCR Manorcare Health Systems 1,350

Northampton Community College 1,286

KidsPeace 1,269Good Shepard Rehabilitation Hospital 1,260

Sacred Heart Hospital of Allentown 1,252

Weis Markets 1,200

Crayola 1,166

Wells Fargo 1,129Lutron Electronics Co. Inc. 1,100

Lehigh Carbon Community College 1,085

Lehigh Valley Top 25 EmployersLehigh ISE Industry Partners

Industry Concentration:Healthcare

ManufacturingDistribution

Industry Advisory Board

President

IE Chair

PresidentFounder

Founder

IT Consultant

Sr. Vice PresidentFounder

President

CEO

Strong Faculty OR ConnectionsCenter Director

Society Fellow

100+ Industry Engagements

Dept. Chair2015 INFORMS

Gen’l. Chair

IBM Faculty Award

IIE Book of Year Award

Analytics-focused programs• Five undergraduate programs

– IE – Industrial Engineering– I&SE – Information and Systems Engineering– IBE/IE – Integrated Business Engineering/Industrial

Engineering– IBE/I&SE – Integrated Business Engineering/Information

and Systems Engineering– IBE/FE – Integrated Business Engineering/Financial

Engineering

• Six graduate programs– ISE – Industrial and Systems Engineering– MGTS – Management Science and Engineering– AFIN – Analytical Finance– MSE – Manufacturing Systems Engineering– HSE – Healthcare Systems Engineering– IE – Industrial Engineering (PhD)– QE – Quality Engineering Certificate

Renewed with increased analytics focusRedesigned with analytics focusCreated new programs

ESC Mission “The Enterprise Systems Center is committed to

helping students learn, while simultaneously providing value for our clients.

We believe that our research should be driven by industry needs and enabled by close partnerships and collaboration.”

Dr. Emory W. Zimmers, Jr. Director, Enterprise Systems Center

10

Integration - Enterprise Systems Center • Layered mentoring with world-class professionals

• High return-on-investment industry engagements• Interdisciplinary teams and subject matter experts

Collaboratory at the

Enterprise Systems Center

LeadershipDevelopment

SystemsApproach

CompetitiveDifferentiators

Predictive Analytics

SustainableManufacturing

Sample – Current Industry PartnersSustainable

• Extra pair of dedicated hands• Special skills and expertise• Training and education (technology transfer vs.

technology dependence)• Economical option—blended student rates

Resources Valued by Industry Partners

13

Companies 20Projects 51

Undergraduate students 85Graduate students 23

Spring 2010 – Fall 2011

Over 100 companies; 1000+ projects since inceptionIndustry Partner Testimonials

“The innovative approach to combining EE and IE processes to energy reduction resulted in six-figure annual savings with no capital investment in a LEEDS Gold plant!.” Peter Rittenhouse, Supply Chain Director, Nestle Waters, NA.

“The Enterprise Systems Center approach to student-based projects is more effective than other schools. Its use of layered mentoring and commitment to deliverables adds value to the relationship.” Rusty Moore, Plant Manager, Kraft Foods, Inc.

“Students must differentiate themselves along the lines of leadership skills, interpersonal skills, broad (global) experiences and teambuilding skills. Leadership is the single biggest differentiator and is uniquely taught in the Leadership Lab. John McGlade, CEO, Air Products & Chemicals, Inc.

14

Original

Types of Projects• Course related project- 2 to 4 students/6 hours

per week (Fall/Spring)• Summer project- 480 hours per student/full time• Co-op (Fall)- 480 hours per student/full time• Grad-student project- 10 to 20 hours/week• Short project- customized

15

Existing Capabilities With Advanced Analytics

Layered Mentoring ModelReplicable

Layered Mentoring Benefits• Beyond internships - professional engagements• Identified deliverables - full accountability• Project focused – minimum 5X ROI• Layered mentoring

– 20% Mentor/80% student– Gantt chart, weekly reports, regular formal

milestone presentations to executives– Results not activities– Industry partner relationship consistency

Multidisciplinary Teams with Subject Matter Expert Mentors

“Effective and innovative preparation of students to be good practitioners of

analytics & OR”

2011 Prize

Originality

UEDA Award Criteria• Replicability

• Scalability

• Sustainability

• Originality

Add mentors and industry partners

Senior Fellows & layered mentoring

To prepare all ISE students (undergraduate and graduate) for successful careers as OR practitioners, equipped with the skills to solve complex real-life analytics problems.

Objective

Provide all ISE students throughout the entire curriculum with suitable opportunities to actively engage with industry in high-impact experiential learning with well-defined success metrics.

Approach

SUMMARY

Dan Scansaroli – MS ‘08 PhD ‘11

Thank You