Livongo for Diabetes TYPE ONE NATION SUMMIT

SEP 18, 2016

A show of hands…

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Manny Hernandez - @AskManny

• Born in Venezuela, living in San Bruno

• Diagnosed with diabetes in 2002, at age 30.

• Co-founder, Diabetes Hands Foundation -

TuDiabetes.org

• President of DHF, 2008 – 2015

• SVP of Member Experience, Livongo Health, since

May ‘15

• My Mantra:

-“Nobody living with diabetes should ever feel alone.”

http://www.flickr.com/photos/bernfarr/1737659464/

2002: T2 Dx ✗

2003: T1 Dx ✓

2005: pump

2006: other PWD ♬ 2007: started TuDiabetes.org

2008: co-founded Diabetes Hands

Foundation

My history with diabetes…

How many of you know this symbol?

5

How many of you know this symbol?

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99.9% Annual time spent on one’s own:

5,000 waking hours

0.1% Annual time spent in a healthcare setting: 5 hours

Empowering people with chronic conditions

to live a better life

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Why? Current Approaches Are Inadequate

Meters are not user-

friendly. Data is often

disconnected and out-of-

date

People with diabetes often

run out of strips and have

to self-manage without

support

Healthcare providers are

overwhelmed, under-resourced,

and make decisions with

incomplete information

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Why? Existing Clinical Measures Are Insufficient

Blood Glucose Levels over 90 Days

180

270

90

Suzy: A1c=8 Joe: A1c=8

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The Livongo Member Experience

The Livongo Experience is Member-Centric

11 Copyright Livongo. Confidential.

More than just a number.

The meter is connected and automatically uploads blood

glucose readings.

Personalized tips after every reading.

After each reading, receive a real-time message that

provides you information to help manage your diabetes

effectively.

Keep loved ones in the loop.

Notify friends and family by text or email when blood

glucose readings are out of target range.

Real time support from coaches.

Communicate with a coach by phone, email, text, or mobile

app.

Insights from our mobile app.

View readings, get daily insights, and send messages

directly to coaches.

The Livongo Connected Meter Simplifies

Diabetes

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Automatic uploads make life easier

The meter uploads blood glucose readings to a secure

portal, making logbooks and sync cables a thing of the past.

Personalized insights delivered to the meter

Livongo delivers timely, personalized information and tips to

members on their meters.

Reducing Barriers to Checking BG

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One click to re-order supplies

When members are low on test strips, they can re-

order with one click on any device.

Unlimited supplies

Monthly membership fee includes strips and lancets

shipped to member’s doorstep at no extra cost,

Diabetes Management on Multiple Devices

Trends, insights, and coaching everywhere

Members can view their dashboards and request coaching

through multiple touchpoints.

Providing context to readings

Members can add meal information and how they feel to

provide context to their readings.

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Coaching from CDEs Anytime, Anywhere

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Our coaches reach out when it matters most

Livongo coaches call or text within minutes of a high or low

BG reading to provide support 24 hours a day.

Our coaches are always available

Members can connect with Livongo coaches in English and

Spanish by phone, text, email, or mobile app 24 hours a day.

Health Summary Reports Enable Better

Appointments

Trends, details, and history give context

Health Summary Reports include a 30 and 90-day

summary and all logbook information, alerts, and

responses.

Sharing health information just got easier

Health Summary Reports are automatically generated

and can be shared with a member’s doctor and other

providers.

The Livongo Results

Keeping People in the Safe Zone

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By reducing low and high blood glucose, Livongo helps keep members in healthy ranges

Remaining in healthy ranges and avoiding spikes is the primary goal of diabetes care and critical to both short and long-term health

Livongo Clinical and FInancial Outcomes Report, June 2016 18

1

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Livongo Decreases HbA1c

The mean HbA1c decreases from

8.0% at registration to 7.1% at 90

days and the reduction is

sustained to 7.0% at 180 days.

Livongo Clinical and FInancial Outcomes Report, June 2016

Questions?