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Twitter Best Practices For journalists and newsrooms

Twitter Best Practices - lasalle.edubeatty/402/twitter_journalistbestpractices.pdf · Twitter users who continue to live-tweet news relevant to their beat often see a steady stream

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Page 1: Twitter Best Practices - lasalle.edubeatty/402/twitter_journalistbestpractices.pdf · Twitter users who continue to live-tweet news relevant to their beat often see a steady stream

Twitter Best PracticesFor journalists and newsrooms

Page 2: Twitter Best Practices - lasalle.edubeatty/402/twitter_journalistbestpractices.pdf · Twitter users who continue to live-tweet news relevant to their beat often see a steady stream

Commonly asked questions

“Our followers have skyrocketed recently. What did we do right?”

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“I only have 140 characters. Why should I use a hashtag?”

“How do I get my Twitter followers to retweet my content?”

Page 3: Twitter Best Practices - lasalle.edubeatty/402/twitter_journalistbestpractices.pdf · Twitter users who continue to live-tweet news relevant to their beat often see a steady stream

Research Methodology

Data serves as a model for how others can create follower growth and engagement on Twitter

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150+ journalists and news publishers included in study

1000s of tweets over six-month period examined to uncover patterns of quality engagement

Page 4: Twitter Best Practices - lasalle.edubeatty/402/twitter_journalistbestpractices.pdf · Twitter users who continue to live-tweet news relevant to their beat often see a steady stream

What you can do to drive follower growth

1. Tweet your beat

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3. Share what you’re reading

2. Use hashtags

4. @Cite your sources

Page 5: Twitter Best Practices - lasalle.edubeatty/402/twitter_journalistbestpractices.pdf · Twitter users who continue to live-tweet news relevant to their beat often see a steady stream

Tweet your beatFor journalists who post a concentrated number of Tweets in a short time span, follower growth is 50% more than expected (1.5x).

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Page 6: Twitter Best Practices - lasalle.edubeatty/402/twitter_journalistbestpractices.pdf · Twitter users who continue to live-tweet news relevant to their beat often see a steady stream

Tweet your beatFor journalists who post a concentrated number of Tweets in a short time span, follower growth is 50% more than expected (1.5x).

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The Patriot-News’ Sara Ganim (@SGanim) saw an increased number of followers when she tweeted the Jerry Sandusky trial, a part of her beat as a crime reporter.

Page 7: Twitter Best Practices - lasalle.edubeatty/402/twitter_journalistbestpractices.pdf · Twitter users who continue to live-tweet news relevant to their beat often see a steady stream

Tweet your beatLive-tweeting or posting several updates about a news event relevant to your beat is one way to increase engagement and follower growth.

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The Tuscaloosa News (@TuscaloosaNews) posted up-to-the-minute updates on a local tornado to Twitter, including information on emergency resources. The Alabama newsroom was awarded the Breaking News Pulitzer for its coverage of the event.

Page 8: Twitter Best Practices - lasalle.edubeatty/402/twitter_journalistbestpractices.pdf · Twitter users who continue to live-tweet news relevant to their beat often see a steady stream

Tweet your beatTwitter users who continue to live-tweet news relevant to their beat often see a steady stream of new followers.

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Reuters’ Anthony De Rosa (@AntDeRosa) often posts or retweets news related to politics and government. De Rosa has seen a huge rise in followers and positioned himself as a go-to source for such news on Twitter.

Page 9: Twitter Best Practices - lasalle.edubeatty/402/twitter_journalistbestpractices.pdf · Twitter users who continue to live-tweet news relevant to their beat often see a steady stream

Use hashtags for contextHashtags can increase engagement almost 100% (2x) for journalists and 50% (1.5x) for news organizations.

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Page 10: Twitter Best Practices - lasalle.edubeatty/402/twitter_journalistbestpractices.pdf · Twitter users who continue to live-tweet news relevant to their beat often see a steady stream

Use hashtags for contextHashtags can increase engagement almost 100% (2x) for journalists and 50% (1.5x) for news organizations.

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Fox News (@FoxNews) uses hashtags to identify the subject of its tweets and to join the greater conversation on Twitter about that person, place, thing or event.

Page 11: Twitter Best Practices - lasalle.edubeatty/402/twitter_journalistbestpractices.pdf · Twitter users who continue to live-tweet news relevant to their beat often see a steady stream

Use hashtags for contextTweets with hashtags (the # symbol, followed by the subject or keyword related to the tweet) draw higher engagement.

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The Washington Post (@WashingtonPost) often uses hashtags to describe the content of its tweets or to add context.

Page 12: Twitter Best Practices - lasalle.edubeatty/402/twitter_journalistbestpractices.pdf · Twitter users who continue to live-tweet news relevant to their beat often see a steady stream

Use hashtags for contextWhen you include hashtags in your Tweets, your Tweets become more visible and you eventually gather more Twitter followers.

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CBS Chicago (@CBSChicago) uses hashtags to group tweets into a conversation that Twitter users can follow or engage with. In the second example, the #DrewPeterson hashtag is included in tweets related to the local trial.

Page 13: Twitter Best Practices - lasalle.edubeatty/402/twitter_journalistbestpractices.pdf · Twitter users who continue to live-tweet news relevant to their beat often see a steady stream

Share what you’re readingJournalists receive 100% more (2x) active engagement (on good Tweets) when a URL is included.

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Page 14: Twitter Best Practices - lasalle.edubeatty/402/twitter_journalistbestpractices.pdf · Twitter users who continue to live-tweet news relevant to their beat often see a steady stream

Share what you’re readingJournalists receive 100% more (2x) active engagement (on good Tweets) when a URL is included. When individuals share URLs to non-company sources, they experience a bump in follows.

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Page 15: Twitter Best Practices - lasalle.edubeatty/402/twitter_journalistbestpractices.pdf · Twitter users who continue to live-tweet news relevant to their beat often see a steady stream

Share what you’re readingJournalists with above expected follower growth send 200% more retweets (3X) compared to journalists with below expected follower growth.

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Page 16: Twitter Best Practices - lasalle.edubeatty/402/twitter_journalistbestpractices.pdf · Twitter users who continue to live-tweet news relevant to their beat often see a steady stream

Share what you’re readingUse the Retweet button to curate content. Journalists and brands that retweet see a higher than expected follower growth.

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Page 17: Twitter Best Practices - lasalle.edubeatty/402/twitter_journalistbestpractices.pdf · Twitter users who continue to live-tweet news relevant to their beat often see a steady stream

@Cite your sourcesNews organizations that tweet 20% fewer URLs and 100% more @mentions grow followers 17% more than expected.

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Page 18: Twitter Best Practices - lasalle.edubeatty/402/twitter_journalistbestpractices.pdf · Twitter users who continue to live-tweet news relevant to their beat often see a steady stream

@Cite your sourcesInstead of just posting Tweets that contain include URLs, mix up the content of your Tweets. News organizations that tweet 20% fewer URLs and 100% more @mentions grow followers 17% more than expected.

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In the above Tweet, The Guardian (@guardian) includes the Twitter handles of journalist Elizabeth Day (@elizabday) and actor Stephen Mangan (@StephenMangan), the subject of the article.

Page 19: Twitter Best Practices - lasalle.edubeatty/402/twitter_journalistbestpractices.pdf · Twitter users who continue to live-tweet news relevant to their beat often see a steady stream

@Cite your sourcesIncluding the Twitter handle of your sources in your Tweets increases follower growth and engagement.

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Inside Breaking News (@breaking) frequently includes the Twitter handle of the source of the links, photos or videos in its Tweets.

Page 20: Twitter Best Practices - lasalle.edubeatty/402/twitter_journalistbestpractices.pdf · Twitter users who continue to live-tweet news relevant to their beat often see a steady stream

@TwitterAds | Confidential

What works for you?Tweet at us

@TwitterForNews

Page 21: Twitter Best Practices - lasalle.edubeatty/402/twitter_journalistbestpractices.pdf · Twitter users who continue to live-tweet news relevant to their beat often see a steady stream

I’m a reporter. How do I gain more followers?

Tweet your beat

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• For journalists who post a concentrated number of Tweets in a short time span, follower growth is 50% more than expected (1.5x).

Share what you’re reading• Journalists with above expected follower growth send 200% more retweets (3X) compared to individuals with below expected follower growth.• Use the Retweet button to curate content. Journalists and brands that retweet see a higher than expected follower growth.

Page 22: Twitter Best Practices - lasalle.edubeatty/402/twitter_journalistbestpractices.pdf · Twitter users who continue to live-tweet news relevant to their beat often see a steady stream

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Share what you’re reading

Use hashtags and @cite your sources• Hashtags can increase engagement almost 100% (2x) for journalists.• Including the Twitter handle of your sources in your Tweets increases follower growth and engagement.

• Individuals receive 100% more (2x) active engagement (on good tweets) when a URL is included.

I’m a reporter. How do I create moreengaging tweets?

Page 23: Twitter Best Practices - lasalle.edubeatty/402/twitter_journalistbestpractices.pdf · Twitter users who continue to live-tweet news relevant to their beat often see a steady stream

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@Cite your sources

Tweet your beat• Live-tweeting or posting several updates about a news event relevant to your beat is one way to increase engagement and follower growth.

• Brands that tweet 20% fewer URLs and 100% more @mentions grow followers 17% more than expected.

I’m a news organization. How do I gain more followers?

Page 24: Twitter Best Practices - lasalle.edubeatty/402/twitter_journalistbestpractices.pdf · Twitter users who continue to live-tweet news relevant to their beat often see a steady stream

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@Cite your sources

Use hashtags for context• Hashtags can increase engagement 50% (1.5x) for brands.• When you include hashtags in your Tweets, your Tweets become more visible and you eventually gather more Twitter followers.

• Instead of just posting Tweets that contain include URLs, mix up the content of your Tweets. News organizations that tweet 20% fewer URLs and 100% more @mentions grow followers 17% more than expected.

I’m a news organization. How do I create more engaging tweets?

Page 25: Twitter Best Practices - lasalle.edubeatty/402/twitter_journalistbestpractices.pdf · Twitter users who continue to live-tweet news relevant to their beat often see a steady stream

Additional Resourcesbit.ly/TwitterForNews@TwitterForNews

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