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thewarrantygroup.com

175 w. jackson boulevard

chicago, illinois 60604

312.356.3000

thewarrantygroupailities

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elevatingeveryday

Extending the life, enhancing the relationship.

At The Warranty Group, we illuminate the opportunities

your products hold. Whether you want to attract new

clients, generate revenue, or increase customer loyalty,

our programs create opportunity with every transaction.We are the world’s largest independent provider of

extended service contracts. We achieved this through

our unique integration of marketing, underwriting,

and administration that empowers us to design programs

that better connect your product to your customer.

We elevate the everyday because we understand

the more your products can do for your customer,

the more they can do for you.

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thewarrantygroup.com > product warranties > automotive

automotive illuminating opportunity

We’ve driven innovation in the automotive industry

since 1964. The programs we create quickly become

industry standards. We know what it takes to become

and remain successful through all market conditions

and regulatory environments. And we extend these best

practices across the globe. From single point to

mega-dealer or manufacturer, we have the resources

to identify profit opportunities where others only see

challenge. The auto industry never stops evolving—

nor does The Warranty Group.

Our mix of insured products and training programs

continues our long heritage in the automotive industry.Our maintenance and environmental programs up the

ownership experience for your customers, and our total

dealership training curriculum keeps your operation

running with maximum efficiency and compliance.

SERVICE CONTRACTS

GUARANTEED ASSET PROTECTIONCERTIFIED PRE-OWNEDTOTAL DEALERSHIP PROCESS IMPROVEMENTPAYMENT PROTECTION INSURANCECREDIT INSURANCEPRE-PAID MAINTENANCEFINANCE AND INSURANCE TRAININGMANUFACTURER CONSULTING AND TRAININGNATIONAL ACCOUNT PROGRAMS

THEFT DETERRENTENVIRONMENTAL

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thewarrantygroup.com > product warranties

consumer products extending the life

Predictaility. It makes life easier for you

and your customers. As new and exciting

technologies and products become greater

necessities in life, the ownership experience

becomes just as important as the sale. And,as competition increases, the added revenue

opportunity our programs create maximizes

your profit potential. Having an innovative

partner with proven programs and financial

strength will keep your margins moving

forward—and your customers coming back.

The Warranty Group serves the world’spremier manufacturers, distributors, and

retailers of a wide range of consumer goods

with the unique ability to design and deliver

a full spectrum of extended warranty services

including merchandising, training, direct

marketing, and administration.

PRODUCT REPAIRPRODUCT REPLACEMENTPURCHASE PROTECTIONSATISFACTION GUARANTEEPRICE PROTECTIONPRODUCT THEFT INSURANCEACCIDENTAL DAMAGE INSURANCE

computers appliances furniture power tools lawn and garden mobile phone

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thewarrantygroup.com > product warranties > business services

usiness solutions aligning ideas

Even if your product is an asolute technologicalwonder, poor customer relations will cause your

sales to deteriorate. Our expansive database

and customer-focused claims administration

create an exceptional user experience that yields

the highest return on sales and equity. We have

domestic workforces across the globe ready

to focus on details that shouldn’t slow you down,

so you can focus on moving your business forward.

Chat, email support, call-transfer capabilities,

automated voice attendant, voice recognition,

and Computer Telephony Integration (CTI) keep

our call centers in touch with your customers

in the environment they want to be in. We are

a full-service administrator providing compliance

services, marketing material design and

production, inbound and online customerentitlement, technical support and service

initiation, service logistics and claims payment.

Our wholly-owned insurance companies—

Virginia Surety Company, Inc. for the US and

London General Insurance for Europe, provide the

experience, stability and expertise to maximize

your margins and their AM Best A- Excellent

ratings enhance your value proposition.

UNDERWRITINGCOMPLIANCE

ADMINISTRATIVE SERVICESCALL CENTERMARKETINGTRAININGCUSTOMER RELATIONSHIP MANAGEMENT(CRM)CONTRACTUAL LIAbILITYSERVICER NETWORK MANAGEMENT

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thewarrantygroup.com > product warranties > home warranty

home warrantymore than curb appeal

Added Confidence. The potential homebuyer faces

so many unknowns; here’s your chance to significantly

reduce those. Eliminating surprises gives homes a clear

marketing edge. It takes away the needless and costly“what ifs?” that turn your customers away.

Our home warranty programs benefit all parties—broker,

buyer and seller, facilitating transactions and elevating

the experience. While it’s always good to go home,

with a home warranty, it’s even better.

WHOLE HOMEINDIVIDUAL COMPONENTSSEWER LINEGAS LINEWATER LINELOCKOUTHOME DEDUCTIbLE REIMbURSEMENT

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thewarrantygroup.com > personal safeguard

personal safeguardsweetening the dealYour customers have come to expect worry-free purchasing power. Our programs deliver.

While we haven’t created any new math, we’ve

designed innovative programs that address

the evolving needs of your customers. We

provide the stability that keeps your customers

in the marketplace, investing in their dreams

and reaching their goals.

When it comes to financial safety and security,everyone takes it personally—we get it.

IDENTITY THEFT SOLUTIONSEMERGENCY MEDICALAD&DLOST/DELAYED bAGGAGETICKET/FEE REFUNDEVACUATION/REPATRIATIONPERSONAL LIAbILITY

HOTEL bURGLARYDISAbILITYSTUDENT/AU PAIR COVERAGECOLLISION/DAMAGE WAIVERAUTO DEDUCTIbLE REIMbURSEMENTAFFINITY PRODUCTS

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powersports leave the office behind

A passion for hard work often translatesinto a passion for fun. Whether on land

or water, powersports vehicles provide

the freedom to move – wherever you

want to go. Owners want protection

from unexpected repair costs and

downtime, and dealers need incremental

revenue on every sale. That’s why our

specialized powersports programs were

created. With our proprietary training,

profit and compliance strategies driving

your organization, The Warranty Group

can make selling your products as much

fun as buying them.

MECHANICAL REPAIRCERTIFIED PRE-OWNEDGUARANTEED ASSET PROTECTIONPRE-PAID MAINTENANCETHEFT DETERRENTCOMPLIANCE TRAININGFINANCE AND INSURANCE TRAINING

thewarrantygroup.com > product warranties > recreational vehicles

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around the world everyday

thewarrantygroup.com

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elevatingeveryday