AY0809 October Semester

IT Project Management

Tutorial 2:Project Management Process

Objectives:1. Discuss the project management process groups and knowledge

areas2. Understand the relationship between project management process

groups and knowledge areas

Students are encouraged to prepare their draft answer before class, as this will help them to discuss the questions and answers during the tutorial session.

1. What is project management? Briefly describe the project management framework.

Ans: Project management is” the application of knowledge, skills, tools and techniques to project activities in order to meet project requirements”

The project management framework graphically shows the process of beginning with stakeholders’ needs and expectations, applying the nine project management knowledge areas and various tools and techniques to lead to project success and then enterprise success.

2. The table below lists the 9 project management knowledge areas and some commonly used tools and techniques in project management.

Match the tools and techniques to the appropriate project management knowledge area.

FYI: Those in bold have been regarded as “super tools” based on the extent of their use and high potential of improving project success in a survey conducted in 2006.

KNOWLEDGE AREA TOOLS AND TECHNIQUESA Integration

management1 NPV, ROI, payback analysis,

earned value management, project portfolio management, cost estimates, cost management plans, cost baselines

A4

B Scope management 2 Make-or buy analyses, contracts, RFP or RFQ, source selection, supplier evaluation metrics

B8

C Time management 3 Quality metrics, checklists, quality C5

document.doc Page: 1 of 4

AY0809 October Semester

control charts, Pareto diagrams, fishbone diagrams, maturity models, statistical methods

D Cost management 4 Project selection methods, project management methodologies, stakeholder analyses, project charters, project management plans, project management software, change requests, change control boards, project review meetings, lessons-learned reports

D1

E Quality management 5 Gantt charts, project network diagrams, critical path analysis, crashing, fast tracking, schedule performance measurements

E3

F Human resource management

6 Communications management plans, kick-off meetings, conflict management, communications media selection, status and progress reports, virtual communications, templates, project web sites

F9

G Communications management

7 Risk management plans, risk registers, probability/impact matrices, risk rankings

G6

H Risk management 8 Scope statements, work breakdown structures, statements of work, requirements analyses, scope management plans, scope verification techniques and scope change controls

H7

I Procurement management

9 Motivation techniques, empathic listening, responsibility assignment matrices, project organizational charts, resource histograms, team building exercises

I2

3 Complete the table below by providing a brief description of the 5 process groups.

Match ‘Related activities/tasks’ to the appropriate process groups.

On which process should team members spend the most time? Why?

Which process group includes information from every single knowledge area? Why?

document.doc Page: 2 of 4

AY0809 October Semester

PROCESS GROUP

DESCRIPTION RELATED ACTIVITIES/TASKS

A Initiating Initiating process include actions to begin projects or phases

1 Measure progress against plans

Report progress Take corrective actions

when necessary

A3

B Planning Planning processes include devising and maintaining a workable scheme to ensure that the project meets its scope, time, and cost goals as well as organizational needs.

2 Archive project files Close contracts Document lessons

learned Receive formal

acceptance for work delivered

B5

C Executing Executing processes include coordinating people and other resources to carry out the project plans and produce the deliverables of the project or phase.

3 Define business needs Identify someone to

sponsor the project Identify someone to

manage the project

C4

D Monitoring and controlling

Monitoring and controlling processes measure progress toward achieving project goals, monitor deviation from plans and take corrective action to match progress with plans and customer expectations.

4 Develop the project team – training, team building

Direct and manage the project team

Perform quality assurance

Distribute information to stakeholders

Select sellers (for Commercial-Off-The-Shelf project)

D1

E Closing Closing processes include formalizing acceptance of the project or phase and bringing it to an orderly end.

5 Develop a plan to define work to be done

Develop a list of activities for the work required

Develop a schedule of the activities

Develop cost estimates Identify what resources

to procure to accomplish the work

E2

document.doc Page: 3 of 4

AY0809 October Semester

document.doc Page: 4 of 4