How using Fountain’s So!ware introduced automation and created a single hub for efficiently serving applicants at a high volume

How Turas Group introduced modern hiring technology to better serve their franchisee clients

Turas Group Case Study

2 weeksTime to implement Fountain

1600:1Applicant-to-Recruiter Ratio

3 daysTime-to-Hire down from 2 weeks

Turas Group is a staffing agency that works with franchisees of the top 50

restaurant brands — including more than 20 Chick-fil-A franchisee

locations. Turas Group helps franchisees source, recruit and hire staff for

each of their locations. In August 2018, Turas Group partnered with

Fountain to improve their internal hiring process in order to efficiently and

quickly staff all the Chick-fil-A locations they serve.

The Result

TURAS GROUP CASE STUDY

Managing incoming applicants from all the different Chick-fil-a locations

and communicating with all of them was their biggest pain point. Given the

volume of people applying for jobs, keeping track of all this manually was

not possible.

Each franchisee uses their own ATS or Applicant Tracking System to keep

track of all their incoming applicants. Turas Group, as a result, had to log

into each individual technology, extract all the applicant information, and

follow up with each candidate manually. This meant Turas Group lacked a

single source of truth for aggregating all this information.

The process was slow, inefficient, and provided no clear visibility for the

agency. As a result, it took the agency up to 2 weeks to respond to qualified

candidates which is not an ideal time-to-hire for the clients - small

franchisees who can’t afford to have a partially-staffed team.

The ChallengeTuras Group needed an automated and efficient process to manage and communicate with a high volume of candidates across its 20 Chick-fil-A locations.

TURAS GROUP CASE STUDY

Within two weeks of teaming up with

Fountain, Turas Group experienced

immediate change. First, they used Fountain’s

so!ware to connect to each of the

franchisee’s ATSs and pull all the applicant

data into one, seamless dashboard.

Second, they were able to then send

automated SMS messages to all qualified

applicants. This means all 100% of candidates

are now engaged immediately and without

any need for the Turas Group team to do

anything manually.

With automation, Turas Group has one, single

place to see candidate information for all the

Chick-Fil-A locations they serve.

The SolutionTuras Group implemented Fountain’s hiring so!ware to automate key recruiting processes.

Fountain Pro SMS Messaging Feature

Details 1MessagesActivity

415-908-8903Lauren Saker

LSlauren@saker.com

1d ago

Hi Lauren, thank you for applying to Chick-fil-a! Your interview is scheduled for February 4th, 3:00PM.

Hi Lauren, this is a reminder your interview is today at 3:00PM. The adress is 173 Market St, San Fransisco, CA 94353.

Great! I look forward to seeing you there !

LS

We implemented Fountain in just two weeks and enabled us to quickly communicate with over 10,000 applicants through automation. Within four months, we filled over 200 positions and brought our average time-to-offer from two weeks down to three days.

Dee LabriolaDirector of Recruiting

TURAS GROUP CASE STUDY

Having an automated processes made it easier for Turas Group to engage

with thousands of candidates at once. This helped Chick-fil-A franchisees

not only find the best employees for open positions across all 10 locations,

but also shorten the number of days it took to send an offer - from two

weeks down to three days! Turas Group was able to do this with a small

hiring team who is now able to process almost 1600 applicants per staffing

agent. With such a dramatic jump in their efficiency, no additional

investments are required to expand its team. Now, Turas Group can focus

on building upon this foundation and looking at other areas such as

improving sourcing methods and creating a superior candidate experience.

The ResultTuras Group communicated with over 10,000 applicants and filled over 200 positions within four months of using Fountain, while bringing the average time-to-offer from two weeks down to three days.

2 WEEKS

3 DAYS

A!er FountainBefore Fountain

Turas Group Time-to-Hire

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TURAS GROUP CASE STUDY