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27th Annual
Tuesday & Wednesday, January 23‐24, 2018 Hya Regency Columbus, Columbus, Ohio
Oh
io T
ax
Workshop PP
Advanced: Tax Automation/ Robotic Process Automation
Wednesday, January 24, 2018 2:00 p.m. to 3:00 p.m.
Biographical Information
Jimmy Schaffer, Tax and Systems Analyst - Sales & Use Tax Marathon Petroleum Company LP
419-421-3659 [email protected]
Jimmy started his career working in Income Tax with Welltower Inc. based out of Toledo, Ohio in 2013. He worked with tax compliance and reporting products extensively in his role before moving on to their Internal Audit group. As a member of their audit team, he served as the systems lead working with data analytics tools such as Tableau and ACL. He leveraged these tools to lead the team in detecting trends and performing risk analysis. Jimmy accepted a position with the Sales and Use Tax Group at Marathon Petroleum Company in mid-2015. His primary responsibilities include Sales and Use Tax Compliance, Tax Law, Audit Defense, and Administration of the Marathon’s indirect tax determination and reporting tools. Jimmy writes and maintains the tax determination logic, and acts as a liaison between the Sales and Use Tax Group and the IT and ERP development teams. Jimmy is a 2012 graduate of the University of Toledo with a Bachelor’s of Business Administration in Management Information Systems and Accounting, as well as a minor in Financial Services.
Chad Straube, Director, Tax Process & Systems Optimization, DuCharme, McMillen & Associates, Inc., 20830 N. Tatum Blvd., Suite 390, Phoenix, AZ 85050
800-309-2110 ext. 2552 [email protected] As Director of Sales/Use Tax Process Optimization, Chad works closely with DMA’s clients to develop and implement transaction tax planning strategies that result in improved processes and significant tax savings. Chad focuses on maximizing transaction tax software solutions and the automation of tax processes. He works closely with clients to efficiently determine requirements and implement the solution. Chad has a broad base of knowledge in transaction tax as he also plans, organizes and performs sales/use tax overpayment reviews for major corporations. In addition, Chad also oversees DMA’s Sales/Use Tax Audit Management Program ensuring that DMA’s clients can leverage DMA’s expertise as desired and have visibility into their transaction tax audit information via DMA’s AMP Reporting Tool. Chad has more than 15 years’ experience with transaction tax and tax software solutions. He has established managed compliance agreements, obtained audit reductions, performed overpayment and underpayment reviews, and solved compliance issues. Chad’s experience also includes tax process automation and tax software implementation. In addition, he has extensive experience serving as project manager for tax software implementations and performing business process reviews. Chad has worked with clients in numerous industries including retail, manufacturing, hospitality, technology, and service. Prior to joining DMA, Chad worked with the Cleveland Clinic Foundation handling various internal audit processes. Chad holds a Bachelor of Arts degree in Accounting/Business Administration from Baldwin-Wallace University. Chad is certified with ONESOURCE, Vertex O Series and Taxware Enterprise, and he is experienced with Vertex Q Series. Chad is a Certified Implementation Partner with Taxware Enterprise and Oracle R12. Biography
Biographical Information
Rudy Blahnik, Executive Director, Indirect Tax, Ernst & Young LLP One Kansas City Place, 1200 Main St. Ste. 250, Kansas City, MO 64105-2143
(816) 480-5471 Fax (866) 201-1999 [email protected] Rudy is an Executive Director in EY’s indirect tax practice and has 19 years of experience in public accounting, specializing in state and local taxation and tax technology solutions. Rudy specializes in multiple disciplines of indirect taxation from traditional transaction tax reviews to complex restructurings and tax engine integrations. He brings both traditional indirect tax expertise as well as extensive system integration and configuration skill-sets together to serve a wide range of clients within various industries. He is often sought after to solve complex technical problems critical to tax functions. During his career, Rudy’s technology and tax knowledge has enabled him to lead and develop solutions specific to the needs of clients’ procurement functions. Rudy has worked with many clients in industries ranging from telecom, construction, retail, and transportation to implement fully automated procurement solutions. Rudy is experienced in various technologies and leverages his skills to identify or build custom solutions for the firm’s clients. He is well versed in installing, configuring and interfacing with third party solutions including Sabrix (Thompson Reuters Indirect Tax), Thompson Reuters OneSource Returns, Vertex O Series and Vertex Returns. Rudy has integrated these systems for both sales and purchase transactions with many of the common ERP platforms, including SAP, PeopleSoft, and IBM point of sale systems. AREAS OF EXPERTISE • Sales and use tax restructuring • Process analysis and automation • ERP/Tax System Integration • Vertex O Series • Sabrix (Thompson Reuters Indirect Tax) • Thompson Reuters OneSource Returns • PeopleSoft AP • Database and query analysis Rudy is a member of the Missouri Society of CPAs and the American Institute of Certified Public Accountants. He holds a CPA certificate in the State of Missouri.
27th Annual Ohio Tax ConferenceSales/Use Tax Automation and Robotic Process AutomationColumbus, OH | January 24, 2018
Page 1 27th Annual Ohio Tax Conference
Rudy Blahnik Chad Straube Jimmy SchafferErnst & Young LLP Ducharme, McMillen & Associates, LLP Marathon Petroleum Corporation
1200 Main Street Suite 2500Kansas City, MO 64106
20830 N. Tatum Blvd. Suite 390Phoenix, AZ 85050
539 South Main StreetFindlay, OH 45840
[email protected] [email protected] [email protected]
+1 816 480 5471 +1 800 309 2110 ext 2552 +1 419 421 3659
Speakers
Page 2 27th Annual Ohio Tax Conference
► Global trends in tax technology► Sales/Use Tax (SUT) systems and process optimization► Robotic Process Automation (RPA)► Q&A
Topics and Agenda
Page 3 27th Annual Ohio Tax Conference
On-Premise► Behind firewall► IT Maintained
Hosted► Secure data centers► Vendor maintained
US only► Complex rules► User maintained
Global Deployment► ERP impact► VAT complexities► Driver mapping
Local Support► Knowledge► Manual work
Centralization► Control► Automation
Insource► Knowledge► Manual work
Outsource► Cost reduction► Non-core
Legacy Reporting► Canned reporting► Spreadsheet-based
Digital Reporting► Control► Real-time data► Advanced analytics
Global Trends in Tax Technology
Page 4 27th Annual Ohio Tax Conference
Tax Policy and RequirementsResources
and Systems
Tax RelevantProcesses
Audit/OverpaymentFindings
Tax Processand
Systems Optimization
Road maps and
Strategy
Tax Process and Systems Optimization
Page 5 27th Annual Ohio Tax Conference
Qualitative analysis► Enhance software and system
configuration► Maximize use of existing software and
system functionality► Introduce existing tools or develop
new tools► Alleviate known “pain points” ► Streamline and automate
Tax Process and Systems Optimization
Quantitative analysis► Study audit history► Review current audits► Perform sales and use tax overpayment
analysis ► Identify root cause► Cost-benefit analysis and internal
business case
Page 6 27th Annual Ohio Tax Conference
Velocity
Volume Variety
Veracity
Indirect tax data
Why Is Sales/Use Tax Data So Challenging?
► Volume: The amount of data being created is vast compared to traditional data sources.
► Variety: Data comes from different sources and is being created by machines as well as people.
► Velocity: Data is being generated extremely fast — processes that never stop.
► Veracity: Big data is sourced from many different places; as a result you need to test the veracity/quality of that data.
Page 7 27th Annual Ohio Tax Conference
RPA is the use of a software “robot” (a program) that replicates the actions of a human being interacting with the user interface of a computer system. The Institute for Robotic Process Automation (IRPA) defines RPA as the application of a technology. This technology allows employees in a company to configure computer software, or a robot, to capture and interpret the existing applications for processing a transaction, manipulating data, triggering responses and communicating with other digital systems.
As a renewal of the existing IT landscape is not required, a high level of automation can be reached without major effort. RPA uses established control mechanisms and can communicate with all systems. Therefore, no interface has to be created.
RPA is integrated in an existing IT infrastructure RPA is a computer software that
runs repetitive, rule-based processes. The software is developed based on functional specifications and can be adjusted at any time.
RPA is a softwareThe software robot has access to diverse applications with an ID or a password. The robot can gather information or change data. Consequently, business and administrative processes can be fully automated.
RPA simulates an employee
Pattern-based machine learning
StatisticalOptimized processthrough automation
Improved workflow
Incr
emen
tal v
alue
60% of the enterprise's process activities
10% of process activities
15% of process activities15% of process activities
Robotic process automation (RPA) e.g., Automation Anywhere, Blue Prism, UiPath
Cognitive RPA (including machine learning, natural language processing)e.g., Arago, WorkFusion
Chat botse.g., Kore, Conversable
Artificial intelligence (AI)e.g., Watson, Holmes
Defining RPA as the first step in the digital operations journey
Robotic Process Automation
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“Good fit” process characteristics► Structured environment► Routine, repetitive tasks► Rule/instruction-based tasks► Examples:
► Opening emails and attachments► Logging into web/enterprise applications► Moving files and folders► Scraping data from the web► Connecting to system APIs► Extracting and reformatting data► Merging data► Making calculations, etc.
Applications and Limitations
“Not a good fit” process characteristics► Tasks that require judgement, creativity, persuasion,
problem solving, intuition► Examples:
► Customer service and other natural language tasks► Unstructured data► Decision-making► Issue resolution, etc.
Page 9 27th Annual Ohio Tax Conference
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Automation hotspots
Web filing SUT returns and electronic data interchange (EDI) uploads
Extracting SUT source data from systems
Performing repetitious formatting and data normalization tasks
Validating extracted data
Running data analytics
Saving SUT returns and workpapers
Collating data elements from multiple sources for reconciliationCollating data from multiple
sources in differing formats
Performing final quality review and signing
Performing high-volume, repetitious data entry tasks
High volume TimingRepetitive
Common Areas Where Bots Help To Drive Value
