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Americans' Views of TSA More Positive Than Negative TSA Realistic Job Preview Video THEY HAVE LESS POSITIVE VIEWS OF TSA'S EFFECTIVENESS AT PREVENTING TERRORISM

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  • 1. Americans' Views of TSA More Positive Than Negative TSA Realistic Job Preview Video THEYHAVELESSPOSITIVE VIEWSOFTSA'S EFFECTIVENESSAT PREVENTINGTERRORISM

2. D E S P I T E R E C E N T N E G AT I V E P R E S S , A M A J O R I T Y O F A M E R I C A N S , 5 4 % , T H I N K T H E U . S . T R A N S P O R TAT I O N S EC U R I T Y A D M I N I S T R AT I O N I S D O I N G E I T H E R A N E XC E L L E N T O R A G O O D J O B O F H A N D L I N G S E C U R I T Y S C R E E N I N G AT A I R P O R T S . AT T H E S A M E T I M E , 4 1 % T H I N K T S A S C R E E N I N G P R O C E D U R E S A R E E X T R E M E LY O R V E RY E F F E C T I V E AT P R E V E N T I N G A C T S O F T E R R O R I S M O N U . S . A I R P L A N E S , W I T H M O S T O F T H E R E S T S AY I N G T H E Y A R E S O M E W H AT E F F E C T I V E . 54% 41% 5% U.S. Transportation Security Administration Excellent Job at Handling Security Screening Extremely Effective at preventing Acts of Terrorism Somewhat Effective 2 3. Do you think the TSA is doing an excellent, good, only fair, or poor job? % Excellent 13 Good 41 Only Fair 30 Poor 12 Dont Know 4 How effective do you think the TSAs screening procedures are at preventing acts of terrorism on U.S. airplanes? % Extremely effective 9 Very effective 32 Somewhat effective 44 Not too effective 8 Not effective at all 5 Dont know 2 3 4. The TSA in recent months has come under increased scrutiny. However, the survey results, from Gallup interviewing conducted July 9-12, 2012 indicate that the average American has a more positive than negative impression of the TSA, even if the average American is not totally confident in the effectiveness of its procedures. 4 5. Just over half of Americans report having flown at least once in the past year. These fliers have a slightly better opinion of the job TSA is doing than those who haven't flown. 57% percent of those who have flown at least once and 57% of the smaller group who have flown at least three times have an excellent or good opinion of the TSA's job performance. That compares with 52% of those who have not flown in the past year. Overall, Fliers' Opinions Similar to Non-Fliers' 5 6. There is little difference in opinions about the effectiveness of TSA's screening procedures by flying status. Between 40% and 42% of non-fliers, as well as of those who have flown at least once and those who have flown at least three times, believe the procedures are at least very effective. None 1+ 3+ % % % Excellent 10 16 16 Good 42 41 41 Only Fair 31 29 28 Poor 11 12 14 Dont Know 6 1 1 PerceptionofTSA,byNumberofAirTripsinPast Year. Perception ofTSAEffectiveness ofCommercialAirTrips inPast Year. None 1+ 3+ % % % Extremely effective 10 9 11 Very effective 32 32 29 Somewhat effective 44 44 43 Not too effective 7 8 11 Not effective at all 4 5 7 Dont know 4 1 06 7. Parents of Minors and Non-Parents Have Similar Views Perceptions of the TSA by Whether Respondent has a Child Under 18 at Home 0 5 10 15 20 25 30 35 40 45 Excellent Good Onlyfair Poor Don'tknow National adults Have child under 18 at home Do not have child under 18 at home Perception of TSA screening Effectiveness, by Whether Respondent has a Child Under 18 at Home 0 10 20 30 40 50 Extremely Veryeffective Somewhat Nottooeffective Noteffectiveatall Don'tknow National Adults Have Child under 18 at home Do not have Child under 18 at home This is potentially important, because the TSA revised screening procedures for children under 12 in the fall of 2011 -- the result of the agency's efforts to establish risk-based security management for its screening operations: 7 8. Opinions, Flying Behavior Vary Across Ages Younger Americans have significantly more positive opinions of the TSA than those who are older. These differences may partly reflect substantial differences in flying frequency, with 60% of 18- to 29-year-olds reporting having flown within the last year, compared with 33% of those 65 years and older. 0 10 20 30 40 50 Excellent Good Onlyfair Poor Don'tknow Perception of the TSA, by Age Group 18 to 29 30 to 49 50 to 64 65+ 0 10 20 30 40 50 Perception of TSA Effectiveness, by Age Group 18 to 29 30 to 49 50 to 64 65+ 8 9. When the TSA was formed in late 2001, Americans who are now 18 to 29 were between 7 and 18 years old, meaning that their flying experience has been mostly in an environment in which increased airport security and TSA screening procedures are the norm. 0 10 20 30 40 50 60 70 Yes (1+ flights) No Flown on Commercial Airliner in Past Year, By Age Group 18 to 29 30 to 49 50 to 64 65+ 9 10. Bottom Line The American public gives the TSA a generally good report card, with a slight majority rating its overall job performance in positive terms. The fact that Americans who fly have a slightly more positive opinion of the agency than those who haven't flown recently suggests that experience with the TSA at airports does not detract from this image and may enhance it. Opinions about the effectiveness of the TSA are mixed, although most Americans and U.S. air travelers say the procedures are at least somewhat effective at preventing terrorism. 10 11. Just A Few Positive Moments Of TSA Tampa TSA Deputy Assistant Security Director Pulls Woman from Burning Car Vacationing Cop Rescues TSA Agent Being Attacked At Hawaiian Airport 11 12. And yet some more positive moments of TSA TSA helps special needs passengers TSA agent gets you through the line with a rhyme 12 13. And a few more positive videos of TSA TSA Officers Save Woman From Kidnappers David Park TSA OFFICER OF THE YEAR 2008 AWARD short 2009 13 14. 14 The End of part 1, now watch Items found by TSA