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T.S. RAGU-NATHAN Professor

Office: ST 4030 Residence: 8606 Stone Oak Drive

College of Business Administration Holland, OH 43528

University of Toledo (419) 861-1371

Toledo, Ohio 43606

(419) 530-2427

Educational Background

1980-1985 Ph.D. from Graduate School of Business, University of Pittsburgh, Pittsburgh,

Pennsylvania.

Major Area: Management Information Systems

Minor Area: Strategic Planning and Policy

1974-1976 Master of Business Administration (MBA) with concentration in the areas of

Production, Finance and International Management, (GPA 4.0), Indiana

University, Bloomington, Indiana.

1966-1967 Post Graduate Diploma in Plastics Engineering (DIIT), Indian Institute of

Technology, Bombay, India.

1963-1966 Bachelor of Engineering (B.E.) in Mechanical Engineering, (First Class), Madras

University, India.

1960-1963 Bachelor of Physics (B.Sc), (First Class), Madras University, India.

Work Experience

1994-Present Professor of Information Systems, University of Toledo.

1990-1994 Associate Professor of Information Systems, University of Toledo.

1985-1990 Assistant Professor of Information Systems, University of Toledo.

1983-1985 Part-time Instructor, University of Pittsburgh.

1980-1983 Research Assistant, University of Pittsburgh.

1976-1980 Member of Board of Directors, Polyene General Industries (P) Ltd., Madras,

India. As Director of Financial Management, I was in charge of financial

management, long range planning, and manufacturing management.

1970-1974 Member of Board of Directors, Polyene Film Industries, (P) Ltd., Madras, India. I

was in charge of research and development, finance and production management.

1967-1970 Production Manager, Polyene Film Industries (P) Ltd., Madras, India.

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Teaching Activities

Courses taught at University of Toledo

284-8480 MIS in manufacturing management (Ph.D. seminar course)

284-6570 Information Systems Policy & Administration

284-6560 Systems design & Analysis

284-6460 Management Information Systems

284-4790 Systems Analysis and Implementation

284-4370 Application Development - Database Management

284-4320 Management of Information Systems

284-4310 Systems Analysis and Design

284-3250 Software Applications in Business

284-2160 Introduction to Computer Systems

BUAD-1020 Micro-Computer Applications

BUAD-6800 Information Technology & E-Business

Curriculum Development

Responsible for the development of five of these courses - 848, 657, 646, 479 and 432

including course content, syllabus, and book selection.

Other Teaching Activities

Advisor for several internship and independent study students in the area of information

systems.

Served as the coordinator for the course "Introduction to Information Systems" 1990 -

1995.

Honors and recognition

Recipient of the College Research Award for the year 1999.

Recipient of Best Paper Award in the 1998 annual MBAA meeting, Chicago.

Recipient of the MCB UP Award for Excellence 1998 by International Journal of Quality

Science, April 30, 1998, London, UK.

Recipient of the Peoples Savings Research Award for the year 1992.

Dissertation Committees

Co-Chair of Charles Apigian Ph. D. Dissertation Committee

Co-Chair of Glenn Metts Ph. D. Dissertation Committee

Co-Chair of Gioconda Ph. D. Dissertation Committee

Co-Chair of Thawatchai Jitpaiboon Ph. D. Dissertation Committee

Co-Chair of Mei Cao‟s on concepts for her Ph.D. dissertation committee

Co-Chair of Dong Kyoon Yoo‟s Ph.D. dissertation committee

Co-Chair of Ashish Thatte Ph. D. Dissertation Committee

Co-chair of Carlo Mora‟s Ph.D. dissertation committee.

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Co-chair of Yan Jin‟s Ph.D. dissertation committee. “Inter-organizational information systems use in the supply chain: towards an integration of

transaction cost based and competence based views of the firm” By Zhengzhong Shi. Co-Chair

“A Framework to Evaluate the Relationship Between Manufacturing and Information System

Practices: The Effect on Competitive Capabilities and Firm Performance” By Patrick J. Rondeau.

Co-Chair

“Achieving Mass Customization through Technology Application and Absorptive Capacity – A

Customer-Oriented Framework” By Qiang Tu. Co-Chair. Elwood S. Buffa Doctoral Dissertation

Competition Winner, 2000 Decision Science Institute.

“An Exploratory Study of the Relationship Between Quality Management and Manufacturing

Competitive Capabilities” By Luis E. Solis. Co-Chair

“ISO 9000 as a Quality Assurance system: A Theoretical Framework” By Quentin R. Skrabec, Jr.

Co-Chair

“Exploring the Relationship Between External Environment, Internal environment, and

Manufacturing Practices: An Industrial/Post-Industrial Perspective,” By Abraham Nahm,

Committee member

“An Integrated Model for Supply Chain Management Practice, Performance, and Competitive

Advantage,” By Suhong Li, Co-Chair

Submitted

Rondeau, Patrick J., Ragu-Nathan, T.S., and Vonderembse, Mark A., “The Impact of I.S.,

Strategic Planning Effectiveness on I.S Capabilities and Firm Performance,” submitted,

European Journal of Information Systems, revise and resubmit in progress

Nahm, Abraham Y., Vonderembse, Mark A., Rao, S. Subba, and Ragu-Nathan, T.S., “External

Environment Drives Manufacturing Practices and Performance: Scale Development and Testing

the Theory of Post-Industrial Manufacturing,” OMEGA: International Journal of Management

Sciences, revise and resubmit in progress

Jitpaiboon, T., Ragu-Nathan, T.S. and Vonderembse, M. A. (2006). “An Empirically Derived

Taxonomy of Information Systems Integration.” International Journal of Information Technology

and Information Management (JITIM). – Forthcoming

Jitpaiboon, T., Ragu-Nathan, T.S., Vonderembse, M. A., Ragu-Nathan, Bhanu. (2006). The

Influence of Information Technology Utilization (ITU) on Supply Chain Integration (SCI). –

Work-in-progress

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Jitpaiboon, T., Vonderembse, M., & Ragu-Nathan, T.S. (2006). The impact of information

technology utilization and cooperative relationship on mass customization - supply chain

integration context. Submitted to Journal of Operations Management (JOM)

Jitpaiboon, T., Vonderembse, M., Ragu-Nathan, T.S., & Hartley, J. (2006). Information systems

integration: exploring buyer and supplier performance. Submitted to Decision Sciences Journal

Ragu-Nathan, T.S., Tarafdar, M., Ragu-Nathan, B. and Tu, Q., “Understanding Techno stress

Creators and Inhibitors: An Exploratory Study”

Tarafdar, M., Ragu-Nathan, T.S., Ragu-Nathan, B. and Tu, Q., “Exploring the Effect of

Technostress on Productivity: An Analysis of Direct and Indirect Effects”

(Co-authored), “An Empirical Investigation of Relationships among Supplier Based

relationships, Quality Practices, and Outcomes”, International Journal of Operations and

Production Management, submitted

Apigian, Charles H., Bhanu Ragu-Nathan, and T.S. Ragu-Nathan, “Determinants of an

Information Management Strategic Profile,” Journal of Business Technology, submitted

Zhengzhong Shi, A. S. Kunnathur, and T. S. Ragu-Nathan, “Information Systems (IS)

Outsourcing Management Competence Dimensions: Instrument Development and Relationship

Exploration,” Journal of Management Information Systems, submitted July 2003.

Publications (in Referee Journals)

Subba Rao, Yoo, D., Hong, P., Ragu-Nathan, T. S., “A Comparative Study on Cultural

Differences and Quality Practices – Korea, USA, Mexico, Taiwan,” International Journal of

Quality and Reliability.

Nahm, Abraham Y., Vonderembse, Mark A., Rao, S. Subba, and Ragu-Nathan, T.S., “Time-

Based Manufacturing Improves Performance – Results from a Survey,” International Journal of

Production Economics, accepted May 2005.

Tu, Qiang, Vonderembse, Mark A., Ragu-Nathan, T.S., and Sharkey, Thomas W., “Absorptive

Capacity: Enhancing the Assimilation of Technology and Practice,” Journal of Operations

Management, accepted May 2005.

Rondeau, Patrick J., Ragu-Nathan, T.S., and Vonderembse, Mark A., “How Involvement, IS

Management Effectiveness, and End-User Computing impact IS Performance in Manufacturing

Firms,” Information and Management, accepted February 2005.

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Apigian, Charles H., T.S. Ragu-Nathan, and Bhanu Ragu-Nathan, (2006) “Strategic Profiles and

Internet Performance: An Empirical Investigation into the Development of Strategically

Developed Internet Systems,” Information & Management, Vol. 43, No. 4, pp. 455 - 468.

With Rao and others “Comparative Analysis of Malcolm Baldrige National Quality Award

Criteria: An Empirical Study of India, Mexico, and United States,” Quality Management Journal,

Vul 13, No 4, 2006.

Suhong Li, S. Bhanu Ragu-Nathan, Subba Rao, T.S Ragu-Nathan, “The impact of supply chain

management practices on competitive advantage and organizational performance”, OMEGA

International Journal of Management Science, Vol. 34, No. 2, 2006. pp. 107-124.

Suhong Li, Ragu-Nathan, T. S., Bhanu Ragu-Nathan, Subba Rao, “Development and Validation

of Measurement Instrument for Studying Supply Chain Management Practices,” Journal of

Operations Management, Vol. 23, No. 6, 2005. pp. 618-641.

Ragu-Nathan, T.S., Vonderembse, Mark A., Rondeau, Patrick J., and Cao, Mei, “Level of End-

User Computing Moderates the Impact of Time-Based Product Development Practices on

Performance,” International Journal of Product Development, Vol. 1, No. 3/4, 2005, pp. 280-300.

Ragu-Nathan, Bhanu, Charles H. Apigian, T.S. Ragu-Nathan, and Qiang Tu , “A Path Analytical

Study of the Effect of Top Management Support for Information Systems,” OMEGA

International Journal of Management Science, Vol. 32, No. 6, 2004, pp. 459-471.

Apigian, Charles H., T.S. Ragu-Nathan , Bhanu Ragu-Nathan , and Anand Kunnathur, “Internet

Technology: The Strategic Imperative,” Journal of Electronic Commerce, Vol. 6, No. 2, 2004,

pp. 123-145.

Bhanu S. Ragu-Nathan, Charles H. Apigian, T.S. Ragu-Nathan, Qiang Tu, “A Path Analytic

Study of the Effect of Top Management Support for IS,” OMEGA International Journal of

Management Science, Vol., No. 6, 2004, pp. 459-471.

Tu, Qiang, Vonderembse, Mark A., and Ragu-Nathan, T.S. “Manufacturing Practices:

Antecedents to Mass Customization” Production Planning and Control: Special Issue on Mass

Customization, Vol. 15, No. 4, 2004, pp. 373-380.

Tu, Qiang, Vonderembse, Mark A., Ragu-Nathan, T.S., and Ragu-Nathan, Bhanu, “Measuring

Modularity-based Manufacturing Practices and Their Impact on Mass Customization Capability

– A Customer Driven Perspective,” Decision Sciences, Vol. 35, No. 2, 2004, pp. 147-168.

Doll, William J.; Ziaodong Deng; Raghunathan, T. S.; Torkzadeh, Gholamreza; Weidong Xia,

“The Meaning and Measurement of User Satisfaction: A Multigroup Invariance Analysis of the

End-User Computing Satisfaction Instrument.” Journal of Management Information Systems,

Vol. 21, No. 1, 2004, pp. 227-63.

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Rondeau, Patrick J., Ragu-Nathan, T.S., and Vonderembse, Mark A., “The Information Systems

Environment of Time-Based Competitors,” OMEGA: International Journal of Management

Sciences, Vol. 31, No. 4, 2003, pp. 253-269.

B. Ragu-Nathan, S. Subba Rao, T. S. Ragu-Nathan, and Jim Pope “Strategic Management of

Supply Chains in Organizations: A Framework and Four Case Scenarios,” published as a referred

research report by the APICS Educational & Research Foundation. This was the result of work

on APICS E&R Grant #99-18, a joint grant with the Supply Chain Council for $9,000.

Patrick Rondeau, T. S. Ragu-Nathan, Mark Vonderembse, “Investigating the Level of end-User

Development and Involvement Among Time-Based Competitors,” Decision Sciences, Vol. 33,

No. 1, 2002, pp. 133-148.

Abraham Y. Nahm, S. Subba Rao, Luis E Solis-Galvan, and T. S. Ragu-Nathan, “The Q-sort

Method: Assessing Reliability and Construct Validity,” Journal of Applied Statistics, Vol. 1,

2002, pp. 114-125.

Qiang Tu, Bhanu Ragu-Nathan, and T. S. Ragu-Nathan, “Organizational Commitment in the IS

Workplace: An Empirical Investigation of its Antecedents and Implications,” Advanced Topics

in Information Resources Management, Vol. 1, Idea Group Publications, 2002, pp. 352-374.

A. S. Kunnathur, T. S. Ragu-Nathan, S. Ariss. “Adoption of Modern Technology in Small

Manufacturing firms: A Study of Issues and Concerns,” International Journal of Manufacturing

Technology and Management, Vol. 3, No. 4/5, 2001, pp. 456-468.

B. Raghunathan, T. S. Rahunathan, Qiang Tu, Zhengzhong Shi. “Information Management

Strategy: Its Dimensions and Measurement”. Journal of Strategic Information Systems, Vol. 10,

2001, pp. 265-289.

S. Subba Rao, T. S. Raghunathan, and L. E. Solis. “Best Quality Management Practices in Small

and Medium Enterprises: International Study,” International Journal of Manufacturing

Technology and Management, Vol. 3, No. 4/5, 2001, pp. 416-443.

B. Ragu-Nathan, T. S. Ragu-Nathan, Qiang Tu. “A Path analytic Study of the Organizational

Commitment of IS Managers,” Information Resource Management Journal, Vol. 14, No. 3, 2001,

pp. 27-36.

Louis E. Solis, S. S. Rao, T. S. Ragu-Nathan, “The Best Quality Management Practices in Small

and Medium Enterprises: An International Study,” International Journal of Manufacturing

Technology and Management, Vol. 3, No. 4/5, 2001, pp.416-443.

Qiang Tu, Mark Vonderembse, T. S. Ragu-Nathan. “The Impact of Time Based Manufacturing

practices on Mass customization and Value to Customer,” Journal of Operations Management,

Vol. 19, No. 2, 2001, pp. 201-217.

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Patrick Rondeau, Mark Vonderembse, T. S. Ragu-Nathan. “Exploring Work Systems Practices

for Time-Based Manufacturers: Their Impact on Competitive Capabilities,” Journal of

Operations Management, Vol. 18, No. 5, 2000, pp. 509-529.

T. S. Ragu-Nathan, Luis E. Solis and S. Subba Rao. “A Regional Study of Quality Management

Infrastructure Practices in USA and Mexico”, International Journal of Quality and Reliability,

Vol. 17, No. 6, 2000, p. 597-613.

B. Ragunathan, T. S. Ragu-Nathan, and Qiang Tu “A Discriminant Analysis of Organizational

Antecedents of IS Performance,” Journal of Information Technology Management, Vol. 10, No.

1-2, 1999, pp 1-16.

B. Ragunathan, T. S. Ragu-Nathan, and Qiang Tu “Dimensionality of the Strategic Grid: The

Construct and its Measurement,” Information Systems Research, Vol. 10, No. 4, December 1999,

pp. 343-355.

S. Subba Rao, Bhanu S. Ragu-Nathan, T. S. Ragu-Nathan, James Pope, “Strategic Management

of Supply Chains in Organizations: A Framework and Four Case Scenarios,” APICS, Research

Paper Series

S. Subba Rao, Luis E. Solis and T.S. Raghunathan, “A Framework for International Quality

Management Research: Development and Validation of an Instrument,” Total Quality

Management, Vol. 10, No. 7, 1999, pp. 1047-1075.

S.Subba Rao, T.S. Raghunathan and Luis E. Solis. “The Best Commonly Followed Practices in

Human Resource Dimension of Quality Management in New Industrialized Countries (NIC):

The Case of India, China, and Mexico,” International Journal of Quality and Reliability, Vol. 16,

No. 3, 1999, pp. 215-225.

T.S. Raghunathan, Bhanu S. Raghunathan and Qiang Tu. “An Empirical Analysis of the

Organizational Commitment of Information Systems Executives”, OMEGA International Journal

of Management Science, Vol 26, No. 5, 1998, pp. 569-580.

S. Subba Rao, T. S. Raghunathan and Luis E. Solis. “Does ISO-9000 have effect on quality

management practices: An International Empirical Study”, Total Quality Management Journal,

Vol. 8, No. 6, 1997, pp. 345-356.

M. A. Vonderembse, and T. S. Raghunathan. “Quality Function Deployment's Impact on Product

Development,” International Journal of Quality Science, Vol. 2 No. 4, 1997, pp. 253 -271.

M. A. Vonderembse, T. Van Fossen, T. S. Raghunathan, T.S., 1997. "Is Quality Function

Deployment Good for Product Development? Forty Companies Say Yes." Management Journal,

4 (1), 65-79. Paper won an award for excellence.

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S. Subba Rao, T. S. Raghunathan, and Luis E. Solis. “A Comparative Study of Quality Practices

and Results in India, China and Mexico,” Journal of Quality Management, 1997, Vol. 2, No. 2,

pp.235-250.

T.S. Raghunathan, S. Subba Rao and Luis E. Solis. “A Comparative Study of Quality Practices:

USA, China, and India.” Industrial Management and Data Systems, No. 5, 1997, pp. 192-200.

W. J. Doll, T. S. Raghunathan, J. Lim, and Y. P. Gupta. “A Confirmatory Factor Analysis of the

User Information Satisfaction Instrument,” Information Systems Research, Vol. 6, No. 2, 1995.

E. J. Bardi, T. S. Raghunathan and P. K. Bagchi. “Logistics Information Systems: The strategic

role of top management,” Journal of Business Logistics, Vol. 15, No. 1, 1994, pp. 71-85.

B. Raghunathan, and T. S. Raghunathan. “A Discriminant Analysis of the Relationship between

IS Charging Systems and Organizational Variables” OMEGA The International Journal of

Management Sciences, Vol. 22, No. 4. 1994.

B. Raghunathan, and T. S. Raghunathan. “Adaptation of a Planning System Success Model to

Information Systems Planning,” Information Systems Research, Vol. 5, No. 3. 1994.

B. Raghunathan, and T. S. Raghunathan. “Does the reporting level of information systems

executive make a difference?” The Journal of Strategic Information Systems, Vol. 2, No. 1,

1993, pp. 27-38.

A. S. Kunnathur, and T. S. Raghunathan. “ISDN awareness: Implications for the management of

telecommunication technology,” European Journal of Information Systems, Vol. 2, No. 1, 1993,

pp. 15-21.

A. S. Kunnathur, and T. S. Raghunathan. “Telecommunication Steering Committee and their

Implications,” OMEGA The International Journal of management Science, Vol. 21, No. 6, 1993,

pp. 679-689.

T. S. Raghunathan. “Impact of CEO‟s participation on information systems steering committee,”

Journal of Management Information Systems, Vol. 8, No. 4, Spring 1992, pp. 83-96.

Y. P. Gupta, T. Guimaraes, and T. S. Raghunathan. “Attributes and intentions of information

center personnel,” Information & Management, Vol. 22, 1992, pp. 151-160.

B. Raghunathan, and T. S. Raghunathan. “The relationship between organizational factors and

accounting for information systems costs,” The Journal of Information Systems, Vol. 6, No. 2,

1992, pp. 115-126.

B. Raghunathan, and T. S. Raghunathan. “The Relationship Between Information Systems

Planning and Planning Effectiveness: An Empirical Analysis,” OMEGA International Journal of

Management Science, Vol. 19, No. 1, March 1991.

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B. Raghunathan, and T. S. Raghunathan. “Planning Implications of the IS Strategic Grid: An

Empirical Investigation,” Decision Sciences, Vol. 21, No. 2, spring 1990, pp. 287-300.

Y. P. Gupta, T. Guimaraes, and T. S. Raghunathan. “Personal Computing Problems and

Organizational Factors: A Multivariate Analysis,” Computers Operations Research, Vol. 16, No.

5, 1989, pp. 419-430.

Gupta, Y. P, and Raghunathan, T. S. “Impact of IS Steering Committees on IS Planning,”

Decision Sciences, Vol. 20, No. 4, Fall 1989, pp. 777-793.

B. Raghunathan, and T. S. Raghunathan. “MIS Steering Committees: Their Effect on

Information Systems Planning,” Journal of Information Systems, Vol. 3, No. 2, Spring 1989, pp-

104-116.

T. S. Raghunathan, Y. P. Gupta, and P. S. Sundararaghavan. “Assessing the Impact of IS

Executive CSF on the IS Performance,” Information & Management, Vol.17, 1989, pp. 157-168.

E. J. Bardi, P. K. Bagchi, and T. S. Raghunathan. “Motor Carrier Selection in a Deregulated

Environment,” Transportation Journal, Vol.29, No.1, Fall 1989, pp.4-11.

B. Raghunathan, and T. S. Raghunathan. “Relationship of the Rank of Information Systems

Executive to the organizational Role and planning dimensions of Information Systems,” Journal

of Management Information Systems, Vol.6, No. 1, Summer 1989, pp. 111-126.

T. S. Raghunathan, and B. Raghunathan. “The Evolving Role of the IS Planning Executive: An

Empirical Investigation,” OMEGA International Journal of Management Science, Vol. 17, No. 5,

1989.

T. S. Raghunathan, P. K. Bagchi, and E. J. Bardi. “Buying Motor Carrier Services in a

Deregulated Environment: The U.S. Experience,” International Journal of Physical Distribution

and Materials Management, Vol. 18, Number 5, 1988, pp. 3-7.

B. Raghunathan, and T. S. Raghunathan. “Impact of Top Management Support on IS Planning,”

The Journal of Information Systems, Vol. 2, No. 2, Spring 1988, pp. 15-23.

Y. P. Gupta, and T. S. Raghunathan. “A Preliminary Model to Aid in the Determination of

Optimum Timing for Information System Replacement,” OMEGA, The International Journal of

Management Science, Vol. 16, No. 4, July 1988.

T. S. Raghunathan and W. R. King. “The Impact of Information Systems Planning on the

Organization,” OMEGA International Journal of Management Science, Vol. 16, No. 2, March

1988, pp. 85-93.

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Y. P. Gupta, and T. S. Raghunathan. “Organizational Adoption of MIS Planning as an

innovation,” OMEGA International Journal of Management Science, Vol. 16, Number 5, 1988,

pp. 383-392.

P. K. Bachi, T. S. Raghunathan, and E. J. Bardi. “The Implications of Just-in-Time Inventory

Policies on Carrier Selection”, The Logistics and Transportation Review, Vol. 23, No. 4,

December 1987, pp. 373-385.

“Personal Computers in Business Education: An Experimental Assessment,” OMEGA

International Journal of Management Science, Vol. 14, No. 4, July 1986, pp. 317-323. (Co-

author)

Publications in Non-Refereed Journals

“Quality Management Practices and Quality Results: A Comparison of Manufacturing and

Service Sectors in Taiwan,” Managing Service Quality, in press. (Co-author)

T. S. Raghunathan, Luis E. Solis and S. Subba Rao. “A La Altura de las Grandes” Empresa

Excelente, No. 5 1999.

T. S. Raghunathan, S. Subba Rao and Luis E. Solis. “ISO 9000: A Look at the Benefits,

Industrial Management,” Vol. 8, No. 2, 1998.

“ISO 9000: Do the Benefits Outweigh the Cost of a Survey Analysis,” IIE Solutions, in press.

(Co-author)

Rao, Subba, and Raghunathan, T. S. “TQM and Work Culture: An Empirical Analysis,”

Productivity, Vol. 35, No. 3, October-December, 1994, pp. 443-446.

Rao, S. S., Raghunathan, T. S., and Vonderembse, M. “Process Automation and Information

Integration,” Productivity, Vol. 34, No. 2, July-September 1993, pp. 236-245.

Raghunathan, T. S. and Rao, Subba. “Application of Japanese Manufacturing management

techniques in India,” Productivity, April-June 1992.

W. R. King and T. S. Raghunathan. “How Strategic is information systems planning”.

Datamation, November 1987.

King, W. R., Raghunathan, T. S. and Teng, James. “Evaluating the Effectiveness of Personal

Computers in Business Education,” Educational Technology, February 1986.

Publications in Proceedings (all are co-authored)

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Jitpaiboon, T., Ragu-Nathan, T.S., Vonderembse, M. A., Hartley, J. (2006). Supply Chain

Integration: Exploring Buyer And Supplier Performance. DSI Conference.

Jitpaiboon, T., Hartley, L.J., Vonderembse, M. and Ragu-Nathan, T.S.(2006). The Influence of

Information Systems Integration (ISI) on the Performance of a Buyer and Its Suppliers. Midwest

DSI 2006.

Jitpaiboon, T., Ragu-Nathan, T.S. and Vonderembse, M. (2006). The Classifications of

Information Systems Integration (ISI): ISI-Matrix. MBAA – the Society of the Advancement of

Information Systems. Distinguished Paper Award.

Jitpaiboon, T., Vonderembse, M., & Ragu-Nathan, T.S. (2006). IT Utilization – Mass

Customization Matrix. Western DSI, Published.

Apigian, Charles H., Bhanu Ragu-Nathan, and T.S. Ragu-Nathan, “Operations-Driven Internet

Systems: An Empirical Investigation,” DSI Annual Conference 2005

Jitpaiboon, Thawatchai, Vonderembse, Mark A., and Ragu-Nathan, T.S., “Mediating Effects of

Information System Integration on Supply Chain Integration,” Midwest Proceedings of the

Decisions Science Institute, 2005. Best Refereed Paper Award.

Xiao Li, Anand S. Kunnathur, T. S. Raghunathan, Thawatchai Jitpaiboon, “The Impacts of

Learning Capability, Supportive Leadership on the Power in IOS Context,” National Proceedings

of the Decisions Science Institute, 2004.

Suhong Li, T. S. Ragu-Nathan, S. Subba Rao, Bhanu S. Ragu-Nathan, “An Empirical

Investigation of the Impact of Contextual Factors on the Performance of Supply Chain,” National

Proceedings of the Decisions Science Institute, 2004.

James A. Pope, Bhanu S. Ragu-Nathan, T. S. Ragu-Nathan, S. Subba Rao, “Emergence of the

"Chain Master" in Supply Chain Functionality,” National Proceedings of the Decisions Science

Institute, 2004.

Yoo, Dong Kyoon, Vonderembse, Mark A., and Ragu-Nathan, T.S., “Knowledge Management to

Support Distributed Cognition in Knowledge-Intensive and Computer-Mediated Work:

Manufacturing Perspective,” National Proceedings of the Decisions Science Institute, 2004. (R)

Jitpaiboon, Thawatchai, Ragu-Nathan, T.S., Vonderembse, Mark A., and Li, Xiao, “The Role of

Information Systems Integration in Supply Chain Integration Success,” National Proceedings of

the Decisions Science Institute, 2004.

Mei, Cao, Rondeau, Patrick J., Ragu-Nathan, T.S., and Vonderembse, Mark A., “End-User

Computing Skills and Involvement: Antecedents of Time-Based Product Development Practices”

National Proceedings of the Decisions Science Institute, 2004.

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Charles H. Apigian, and T.S. Ragu-Nathan, “Strategically Aligned Supply Chain Management

and IT,” MBAA Conference 2004, Chicago, IL

Apigian, Charles H., Bhanu Ragu-Nathan, T.S. Ragu-Nathan, and Qiang Tu “Determinants of an

Information Management Strategic Profile,” Academy of Business and Information Technology

2004, Pittsburgh, PA

Charles H. Apigian, Bhanu S. Ragu-Nathan, T. S. Ragu-Nathan, Qiang Tu, “Information

Management Strategic Profile and IS Performance – An Empirical Investigation,” National

Proceedings of the Decisions Science Institute, 2003. (R)

Suhong Li, S. Subba Rao, T. S. Raghunathan,, Bhanu S. Ragu-Nathan, “Assessing the Impact of

Electronic Commerce Tools on the Practices of Supply Chain Management,” National

Proceedings of the Decisions Science Institute, 2003. (R)

Zhengzhong Shi, Anand S. Kunnathur, T. S. Ragu-Nathan, “IS Outsourcing Management

Competence: Theoretical Development and Empirical Examination,” National Proceedings of the

Decisions Science Institute, 2003. (R)

Abraham Y. Nahm, Mark A. Vonderembse, S. Subba Rao, T. S. Ragu-Nathan, “Time-Based

Manufacturing Improves Performance in Industrial and Post-Industrial Environments,” National

Proceedings of the Decisions Science Institute, 2003. (R)

Abraham Y. Nahm, Mark A. Vonderembse, S. Subba Rao, T. S. Ragu-Nathan, “External

Environment Drives Manufacturing Practices and Performance: Scale Development and Testing

the Theory of Post-Industrial Manufacturing,” National Proceedings of the Decisions Science

Institute, 2003. (R)

T. Jitpaiboon, T.S. Ragu-Nathan, and S.A. Kalaian, “Structural equation modeling for:

Information systems strategic grid”, MBAA Conference Proceeding 2003, March 2003.

D.K. Subedi, T.S. Raghu-Nathan, S. S. Rao, and L. Solis, “The role of leadership in effective use

of human resources for total quality management”, MBAA Conference Proceeding 2003, March

2003.

P. Hong , S. S. Rao., T.S. Ragu-Nathan, B. Rho, and D.K. Yoo, “International comparison of

suppliers‟ quality and quality results: China, India, Korea, Mexico, Taiwan, and USA”, Decision

Science Institute 2002 Proceedings, November 2002.

G.A. Glenn, S.S. Rao, T.S. Raghu-Nathan, L.E. Solis, “An empirical investigation of the

relationship among supplier-based relationships, quality practices, and outcomes, Decision

Science Institute 2002 Proceedings, November 2002.

Suhong Li, S. Subba Rao, T.S. Ragu-Nathan, Bhanu Ragu-Nathan, “An Empirical Investigation

of Supply Chain Management Practices,” Decision Science Institute 2002 Proceedings,

November 2002.

13

Charles Apigian, Bhanu S. Ragu-Nathan, T. S. Ragu-Nathan, Zhengzong Shi, “Determinants of

Information Management Strategic Profile,” Decision Science Institute 2002 Proceedings,

November 2002.

Suhong Li, S. T.S. Ragu-Nathan, Subba Rao, Bhanu Ragu-Nathan, “Developing Measures of

Supply Chain Management Performance,” Decision Science Institute 2002 Proceedings,

November 2002.

Zhengzhong Shi, Annand S. Kunnathur, T. S. Ragu-Nathan, “Inter-Organizational Information

System Use in Supply Chain: A Relationship Based View,” National Proceedings of the Decision

Science Institute, 2002.

Bhanu S. Ragu-Nathan, Charles Apigian, T. S. Ragu-Nathan, Qiang Tu, “A Path Analytic Study

of the Effect of Top Management Support for IS,” Decision Science Institute 2002 Proceedings,

November 2002.

S. Subba Rao, T.S. Ragu-Nathan, Suhong Li, “An Empirical Investigation of Certain Aspects of

ISO9000 Quality System and Performance in USA and Australia,” Decision Science Institute

2001 Proceedings, November 2001, pp. 872-874.

Patrick J. Rondeau, Mark A. Vonderembse, T. S. Ragu-Nathan, “The Impact of Organizational

Involvement On IS Management Effectiveness, End-User Self-reliance, End-User Dependence,

and Information System Performance,” Decision Science Institute 2001 Proceedings, November

2001, pp. 897-899.

Patrick J. Rondeau, Mark A. Vonderembse, T. S. Ragu-Nathan, “The Information Systems

Environment of Time Based Competitors,” Decision Science Institute 2001 Proceedings,

November 2001, pp. 900-901.

Qiang Tu, Mark A. Vonderembse, T. S. Ragu-Nathan, Bhanu Ragu-Nathan “Achieving Mass

Customization through Modularity Based Manufacturing Practices- A Customer Driven

Perspective,” Decision Science Institute 2000 Proceedings, November 2001, pp 1103-1105.

Paul C. Hong, S Subba Rao, Boo Ho Rho and T. S. Ragu-Nathan, “Suppliers Quality Practices in

Four Countries: USA, Korea, Taiwan, and Mexico,” Decision Science Institute 2000

Proceedings, November 2001.

Subba S. Rao, T. S. Ragu-Nathan, Supriya R. Mitra, and Luis E. Solis, “Increasing Importance of

Quality Practices: An Empirical Investigation,” (Table topic) Decision Science Institute 2001

Proceedings, November 2000, pp 1288.

Zhengzhong Shi, A. S. Kunnathur, T. S. Ragu-Nathan, Inter-organizational information system

use in Supply Chain: A Competence Based View. Decision Science Institute Proceddings,

November 2001.

14

Qiang Tu, Mark A. Vonderembse, T. S. Ragu-Nathan “The Impact of Modularity-Based

Manufacturing Practices on Manufacturing Performance – A Customer Driven Perspective,”

National Proceedings of the Decision Science Institute, 2000. , November 2000, pp 1077-1079.

Qiang Tu, Mark A. Vonderembse, T. S. Ragu-Nathan “Measuring Absorptive Capacity: An

Antecedent to Time- Based Manufacturing Practices.” National Proceedings of the Decision

Science Institute, 2000. November 2000, pp 1124-1126.

Abraham Y. Nahm, Luis E. Solis-Galvan, S. Subba Ro, T. S. Ragu-Nathan “The Q-Sort Method:

Assessing Reliability and Construct Validity of Questionnaire Items at Pre-Testing Stage.”

National Proceedings of the Decision Science Institute, 2000. , November 2000, pp 1165-1167.

Paul C. Hong, Subba S. Rao, Booho Rho, T. S, Ragu-Nathan “A Comparative Study of Quality

Practices: Korea, China, Taiwan, and Costa Rica.” National Proceedings of the Decision Science

Institute, 2000. November 2000, pp 993-995.

Suhong Li, Bhanu Ragu-Nathan, S. Subba Rao, T.S. Ragu-Nathan “An Integrated Model for

Supply Chain management,” National Proceedings of the Decision Science Institute, 2000.

November 2000, pp 1236.

Tu, Qiang, M. A. Vonderembse, and T. S. Raghunathan. “The Impact of Time-Based

Manufacturing Practices on Mass Customization and Value to Customer,” National Proceedings

of the Decision Science Institute, 1999.

Patrik. J Rondeau, , M. A. Vonderembse, and T. S. Raghunathan. “Work System Practices for

Time-Based Manufacturers: Their Impact on Competitive Capabilities,” Proceedings of the 5th

International Conference of the Decision Science Institute, 1999.

Shi Zhengzhong, B. Raghunathan, and T. S. Raghunathan. “An Empirical Test of Linkage from

Organizational Strategy through Information Management strategy to Information System

Performance,” Proceedings of the 5th

International Conference of the Decision Science Institute,

1999.

Gioconda Quesada, Subba Rao, Luis Solis, and Ragu-Nathan, “Quality Management in Costa

Rican and Mexican Companies: A Comparison,” Proceedings of the 5th

International Conference

of the Decision Science Institute, 1999.

Bhanu Raghunathan, T. S. Ragu-Nathan, and Zhengzhong Shi. “Information Management

Strategy, IS Environmental Uncertainty and IS Performance: A Path Analytic Model,”

Proceedings of the 5th

International Conference of the Decision Science Institute, 1999.

T. S. Ragu-Nathan, Bhanu Raghunathan, and Zhengzhong Shi. “Implications of the Information

Systems Strategic Grid for Information Management Strategy: An Empirical Investigation,”

Proceedings of the 5th

International Conference of the Decision Science Institute, 1999.

15

"A Discriminant Analysis of Organizational Antecedents of IS Performance" Proceedings of the

National Decision Sciences Institute Conference, Las Vegas, November 1998 (Co-authored).

"Strategic Orientation of Information Management: The Construct and Its Measurement,"

Proceedings of the National Decision Sciences Institute Conference, Las Vegas, November 1998

(Co-authored). (Referred)

“An Assessment of Quality Management Infrastructure Practices in Mexican Non-Maquiladoras

and U. S. Midwest Manufacturing Companies,” Annual Meeting of the Midwest Business

Administration Association, March 1998, Chicago, IL.

“A Comparative Study of Quality Management Infrastructure Practices in Newly Industrialized

Countries: The Cases China, India, Mexico, and Taiwan,” Second International and Fifth

National Research Conference of Quality Management, February 1998, Melbourne, Australia.

“The Benefits, Barriers and Costs of ISO 9000 Registration: An American and Australia

Experience,” Second International and Fifth National Research Conference of Quality

Management, February 1998, Melbourne, Australia.

"Quality Function Deployment‟s Impact on Product Development." National Proceedings of the

Decision Science Institute, Vol. 3, 1367-1369. Vonderembse, M.A. and Raghunathan, T.S.,

1997.

“Empirical Evidence of IS Executive‟s Awareness of Organizational Strategy”, Proceedings of

the 1997 Annual Decision Sciences Meeting, San Diego, CA.

“The Best Top Management Support, Quality Information Usage, and Supplier Quality Practices

in Small and Medium Enterprises” A Five Country Study, Proceedings of the 1997 Annual

Decision Sciences Meeting, San Diego, CA.

“Empirical Evidence of IS Executives‟ Awareness of Organizational Strategy,” Proceedings of

the 1997 Annual Decision Sciences Institute Meeting, San Diego, CA.

“A Path Analytic Study of Role Stress and Organizational Commitment of IS Managers”,

Proceedings of the 1997 Annual Decision Sciences Institute Meeting, San Diego, CA.

“A Comparison of Indian, Chinese, and Taiwanese Companies for Quality Leadership, Strategic

Quality Planning, and Customer Orientation,” Proceedings of the International Conference on

Quality Engineering and Management, August 1997, Coimbatore, India.

“A Quality Management Model on Malcolm Baldridge Award Criteria: Application to Indian

Conditions,” Proceedings of the International Conference on Quality Engineering and

Management, August 1997, Coimbatore, India.

16

“Quality Management Practices and Quality Results,” Proceedings of the 1996 Annual Decision

Sciences Institute Meeting, Orlando, Florida.

“A Comparison of Quality Management Practices Between the North and Central Regions of

Mexico,” Proceedings of the International Quality Management Conference, February 1996,

Melbourne, Australia.

“An Empirical Analysis of the Organizational Commitment of Information Systems Executives”,

Proceedings of the 1996 Annual Decision Sciences Institute Meeting, Orlando, Florida.

“Dimensionality of the Strategic Grid Framework: The Construct and its Measurement”,

Proceedings of the 1996 Annual Decision Sciences Institute Meeting, Orlando, Florida.

“A Comparative Study of Quality Practices: USA, China, and India,” Proceedings of the 1996

Annual Decision Sciences Institute Meeting, Orlando, Florida.

“The Best Commonly Followed Practices in the Human Resource Dimension of Quality

Management in New Industrialized Countries (NIC): The case of India, China, and Mexico,”

Proceedings of the International Quality Management Conference, February, 1996, Melbourne,

Australia.

“Quality Leadership, Strategic Quality Planning, and Customer Orientation: An Empirical Study

of USA and Mexican Firms,” Proceedings of the Third International Conference of the Decisions

Sciences Institute, June 12-14, 1995, Puebla, Mexico.

"Is Quality Function Deployment Good for Product Development: Forty Companies Say Yes,"

Proceedings of the 1995 Annual Decision Sciences Institute Meeting, Honolulu, Hawaii.

“An international competitive study of quality management practices - A preview,” Proceedings

of the Conference on Industrial Statistics and Quality Improvement, 1993.

“A planning systems success model for information systems planning,” Proceedings of the 1993

Annual Decision Sciences Institute Meeting, Washington D. C.

“Telecommunication Steering Committees: Their implication for telecommunications

management,” Proceedings of the 1993 Annual Decision Sciences Institute Meeting, Washington

D. C.

“Information systems costs and organizational implications,” Proceedings of the 1992 Annual

Decision Sciences Institute Meeting, San Francisco, CA.

“Management of Telecommunication technology: Factors influencing ISDN awareness,”

Proceedings of the 1992 Annual Decision Sciences Institute Meeting, San Francisco, CA.

17

“Information systems strategy and information systems planning: Analysis of linkages,”

Proceedings of the 1991 Annual Decision Sciences Institute Meeting, Miami, Florida.

(Nominated for the best paper award)

“Factors influencing telecommunication network performance: An empirical investigation,”

Proceedings of the 1991 Annual Decision Sciences Institute Meeting, Miami, Florida.

“Dangers to avoid when implementing new information systems technologies as a competitive

weapon,” Proceedings of the 1991 Annual Decision Sciences Institute Meeting, Miami, Florida.

“The Relationship between IS Planning and Planning Effectiveness: an empirical investigation,”

Proceedings of the 1989 Annual Decision Sciences Institute Meeting, New Orleans.

“Relationship of the Rank of Information Systems Executive to the Organizational Role and

Planning Dimensions of Information Systems,” Proceedings of the 1988 Annual Decision

Sciences Institute Meeting, Las Vegas.

Book Chapter

“Does ISO-9000 have an Effect on Quality Management Practices?” Chapter in Quality Year

Book, 1999. (Reprinted from a previously published article) Eds: J. W. Cortada and J. A. Woods,

McGraw-Hill, 1999.

“Strategic Management of Information Systems Function: Changing Roles and Planning

Linkages,” Advances in Strategic Management, Vol. 6, JAI Press Inc, 1990, pp. 201-225. N.

Venkatraman, and T. S. Raghunathan.

Presentations (all co-authored)

Jitpaiboon, Thawatchai, Vonderembse, Mark A., and Ragu-Nathan, T.S., “Mediating Effects of

Information System Integration on Supply Chain Integration,” Midwest Proceedings of the

Decisions Science Institute, 2005. Best Refereed Paper Award.

Xiao Li, Anand S. Kunnathur, T. S. Raghunathan, Thawatchai Jitpaiboon, “The Impacts of

Learning Capability, Supportive Leadership on the Power in IOS Context,” National Proceedings

of the Decisions Science Institute, 2004.

Suhong Li, T. S. Ragu-Nathan , S. Subba Rao, Bhanu S. Ragu-Nathan, “An Empirical

Investigation of the Impact of Contextual Factors on the Performance of Supply Chain,” National

Proceedings of the Decisions Science Institute, 2004.

18

James A. Pope, Bhanu S. Ragu-Nathan, T. S. Ragu-Nathan, S. Subba Rao, “Emergence of the

"Chain Master" in Supply Chain Functionality,” National Proceedings of the Decisions Science

Institute, 2004.

Yoo, Dong Kyoon, Vonderembse, Mark A., and Ragu-Nathan, T.S., “Knowledge Management to

Support Distributed Cognition in Knowledge-Intensive and Computer-Mediated Work:

Manufacturing Perspective,” National Proceedings of the Decisions Science Institute, 2004. (R)

Jitpaiboon, Thawatchai, Ragu-Nathan, T.S., Vonderembse, Mark A., and Li, Xiao, “The Role of

Information Systems Integration in Supply Chain Integration Success,” National Proceedings of

the Decisions Science Institute, 2004.

Mei, Cao, Rondeau, Patrick J., Ragu-Nathan, T.S., and Vonderembse, Mark A., “End-User

Computing Skills and Involvement: Antecedents of Time-Based Product Development Practices”

National Proceedings of the Decisions Science Institute, 2004.

“Strategies and Innovative Procedures for Dynamic Partnering in the Forging Supply Chain:

National Forging Tooling Database and Database of Forging Suppliers,” Forging Defense

Manufacturing Consortium: Technology Summit, Beachwood, Ohio, June 23-24, 2004.

D.K. Subedi, T.S. Raghu-Nathan, S. S. Rao, and L. Solis, “The role of leadership in effective use

of human resources for total quality management”, MBAA Conference Proceeding 2003, March

2003.

P. Hong , S. S. Rao., T.S. Ragu-Nathan, B. Rho, and D.K. Yoo, “International comparison of

suppliers‟ quality and quality results: China, India, Korea, Mexico, Taiwan, and USA”, Decision

Science Institute 2002 Proceedings, November 2002.

G.A. Glenn, S.S. Rao, T.S. Raghu-Nathan, L.E. Solis, “An empirical investigation of the

relationship among supplier-based relationships, quality practices, and outcomes, Decision

Science Institute 2002 Proceedings, November 2002.

Suhong Li, S. Subba Rao, T.S. Ragu-Nathan, Bhanu Ragu-Nathan, “An Empirical Investigation

of Supply Chain Management Practices,” Decision Science Institute 2002 Proceedings,

November 2002.

Charles Apigian, Bhanu S. Ragu-Nathan, T. S. Ragu-Nathan, Zhengzong Shi, “Determinants of

Information Management Strategic Profile,” Decision Science Institute 2002 Proceedings,

November 2002.

Suhong Li, S. T.S. Ragu-Nathan, Subba Rao, Bhanu Ragu-Nathan, “Developing Measures of

Supply Chain Management Performance,” Decision Science Institute 2002 Proceedings,

November 2002.

19

Rondeau, Patrick, Ragu-Nathan, T.S., and Vonderembse, Mark A., "The Impact of I.S. Strategic

Planning Effectiveness on I.S. Capabilities and Firm Performance," National Proceedings of the

Decision Science Institute, 2002.

Zhengzhong Shi, Annand S. Kunnathur, T. S. Ragu-Nathan, “Inter-Organizational Information

System Use in Supply Chain: A Relationship Based View,” National Proceedings of the Decision

Science Institute, 2002.

Bhanu S. Ragu-Nathan, Charles Apigian, T. S. Ragu-Nathan, Qiang Tu, “A Path Analytic Study

of the Effect of Top Management Support for IS,” Decision Science Institute 2002 Proceedings,

November 2002.

Zhengzhong Shi, S. Kunnathur, T. S. Ragu-Nathan, “Inter-Organizational Information System

Use in Supply Chain: A Competence Based View,” Decision Science Institute 2001, November

2001.

S. Subba Rao, T.S. Ragu-Nathan, Suhong Li, “An Empirical Investigation of Certain Aspects of

ISO9000 Quality System and Performance in USA and Australia,” Decision Science Institute

2001, November 2001.

Patrick J. Rondeau, Mark A. Vonderembse, T. S. Ragu-Nathan, “The Impact of Organizational

Involvement On IS Management Effectiveness, End-User Self-reliance, End-User Dependence,

and Information System Performance,” Decision Science Institute 2001, November 2001.

Patrick J. Rondeau, Mark A. Vonderembse, T. S. Ragu-Nathan, “The Information Systems

Environment of Time Based Competitors ,” Decision Science Institute 2001, November 2001.

Qiang Tu, Mark A. Vonderembse, T. S. Ragu-Nathan, Bhanu Ragu-Nathan “Achieving Mass

Customization through Modularity Based Manufacturing Practices- A Customer Driven

Perspective,” Decision Science Institute 2000, November 2000.

Tu, Qiang, Vonderembse, Mark A., and Ragu-Nathan, T.S. “The Impact of Time-Based

Manufacturing Practices on Mass Customization and Value to Customer,” Annual Meeting of

the Decision Science Institute, New Orleans, 1999.

Rondeau, Patrick J., Vonderembse, Mark A., and Ragu-Nathan, T.S. “Work System Practices for

Time-Based Manufacturers: Their Impact on Competitive Capabilities,” Annual Meeting of the

Decision Science Institute, New Orleans, 1999.

Zhengzhong Shi, Bhanu Raghunathan, and T. S. Ragu-Nathan. “An Empirical Test of Linkage

from Organizational Strategy through Information Management strategy to Information System

Performance,” Annual Meeting of the Decision Science Institute, New Orleans, 1999.

20

Gioconda Quesada, Subba Rao, Luis Solis, and Ragu-Nathan “Quality Management in Costa

Rican and Mexican Companies: A Comparison,” Annual Meeting of the Decision Science

Institute, New Orleans, 1999.

Bhanu Raghunathan, T. S. Ragu-Nathan, and Zhengzhong Shi. “Information Management

Strategy, IS Environmental Uncertainty and IS Performance: A Path Analytic Model,” Annual

Meeting of the Decision Science Institute, New Orleans, 1999.

T. S. Ragu-Nathan, Bhanu Raghunathan, and Zhengzhong Shi “Implications of the Information

Systems Strategic Grid for Information Management Strategy: An Empirical Investigation,”

Annual Meeting of the Decision Science Institute, New Orleans, 1999.

"A Discriminant Analysis of Organizational Antecedents of IS Performance" Presented at the

National Meeting of Decision Sciences Institute, Las Vegas, November 1998.

"Strategic Orientation of Information Management: The Construct and Its Measurement,"

Presented at the National Meeting of Decision Sciences Institute, Las Vegas, November 1998.

“The Best Top management Support, Quality Information Usage, and Supplier Quality Practices

in Small and Medium Enterprises: A Five Country study," Presented at the National Meeting of

Decision Sciences Institute, Las Vegas, November 1998.

“The Malaysian Experience with ISO-9000: Facilitators and Barriers,” POM Track, MBAA

Conference, Chicago, March 1999.

“The Practice of ISO-9000 in an Emerging Economy: Is it worth it?” Conference at Ohio

University, Athens, Ohio, April 1999.

Vonderembse, M.A. and Raghunathan, T.S. "Quality Function Deployment‟s Impact on Product

Development." National Decision Science Institute Meeting, San Diego, 1997.

“Empirical Evidence of IS Executive‟s Awareness of Organizational Strategy”, National

Decision Science Institute Meeting, San Diego, 1997.

“The Best Top Management Support, Quality Information Usage, and Supplier Quality Practices

in Small and Medium Enterprises A Five Country Study,” National Decision Science Institute

Meeting, San Diego, 1997

“An Assessment of Quality Management Infrastructure in Mexican Non-Maquiladoras and U. S.

Midwest Manufacturing Companies”, Annual Meeting of Midwest Business Administration

Association, March 1998, Chicago, IL.

“A Comparative Study of Quality Management Infrastructure Practices in Newly Industrialized

Countries: The cases China, India, Mexico, and Taiwan”, Second International and Fifth

National Research Conference of Quality Management, February 1998, Melbourne, Australia.

21

“The Benefits, Barriers, and Cost of ISO 9000 Registration: An American and Australian

Experience”, Second International and Fifth National Research Conference of Quality

Management, February 1998, Melbourne, Australia.

“A Comparison of Indian, Chinese, and Taiwanese Companies for Quality Leadership, Strategic

Quality Planning, and Customer Orientation”, International Conference on Quality Engineering

and Management, August 1997, Coimbatore, India.

“A Quality Management Model on Malcolm Baldridge Award Criteria: Application to Indian

Conditions”, International Conference on Quality Engineering and Management, August 1997,

Coimbatore, India.

“Electronic Commerce and its Applications”, An Invited Presentation, PSG Institute of

Management, Coimbatore, Coimbatore, India, May 1998.

“An Assessment of Quality Management Infrastructure Practices in Mexican Non-Maquiladoras

and U. S. Midwest Manufacturing Companies,” Presented at Annual Meeting of the Midwest

Business Administration Association, March 1998, Chicago, IL.

“A Comparative Study of Quality Management Infrastructure Practices in Newly Industrialized

Countries: The Cases China, India, Mexico, and Taiwan,” Presented at Second International and

Fifth National Research Conference of Quality Management, February 1998, Melbourne,

Australia.

“The Benefits, Barriers and Costs of ISO 9000 Registration: An American and Australia

Experience,” Presented at Second International and Fifth National Research Conference of

Quality Management, February 1998, Melbourne, Australia.

“Empirical Evidence of IS Executives‟ Awareness of Organizational Strategy,” Presented at the

1997 Annual Decision Sciences Institute Meeting, San Diego, CA.

“A Path Analytic Study of Role Stress and Organizational Commitment of IS Managers”,

Presented at the 1997 Annual Decision Sciences Institute Meeting, San Diego, CA.

“A Comparison of Indian, Chinese, and Taiwanese Companies for Quality Leadership, Strategic

Quality Planning, and Customer Orientation,” Presented at the International Conference on

Quality Engineering and Management, August 1997, Coimbatore, India.

“A Quality Management Model on Malcolm Baldridge Award Criteria: Application to Indian

Conditions,” Presented at the International Conference on Quality Engineering and Management,

August 1997, Coimbatore, India.

“Quality Management Practices and Quality Results,” Presented at the 1996 Annual Decision

Sciences Institute Meeting, Orlando, Florida.

22

“A Comparison of Quality Management Practices Between the North and Central Regions of

Mexico,” Presented at the International Quality Management Conference, February 1996,

Melbourne, Australia.

“An Empirical Analysis of the Organizational Commitment of Information Systems Executives”,

Presented at the 1996 Annual Decision Sciences Institute Meeting, Orlando, Florida.

“Dimensionality of the Strategic Grid Framework: The Construct and its Measurement”,

Presented at the 1996 Annual Decision Sciences Institute Meeting, Orlando, Florida.

“A Comparative Study of Quality Practices: USA, China, and India,” Presented at the 1996

Annual Decision Sciences Institute Meeting, Orlando, Florida.

“The Best Commonly Followed Practices in the Human Resource Dimension of Quality

Management in New Industrialized Countries (NIC): The case of India, China, and Mexico,”

Presented at the International Quality Management Conference, February, 1996, Melbourne,

Australia.

“Quality Leadership, Strategic Quality Planning, and Customer Orientation: An Empirical Study

of USA and Mexican Firms,” Presented at the Third International Conference of the Decisions

Sciences Institute, June 12-14, 1995, Puebla, Mexico.

"Is Quality Functional Deployment Good for Product Development? Forty Companies Say Yes."

Presented at the National Decision Sciences Institute annual conference, Honolulu, Hawaii, 1995.

“An international competitive study of quality management practices - A preview,” Presented at

the Conference on Industrial Statistics and Quality Improvement, 1993.

“A planning systems success model for information systems planning,” Presented at the 1993

Annual Decision Sciences Institute Meeting, Washington D. C.

“Telecommunication Steering Committees: Their implication for telecommunications

management,” Presented at the 1993 Annual Decision Sciences Institute Meeting, Washington

D.C.

“Information systems costs and organizational implications,” Presented at the 1992 Annual

Decision Sciences Institute Meeting, San Francisco, CA.

“Management of Telecommunication technology: Factors influencing ISDN awareness,”

Presented at the 1992 Annual Decision Sciences Institute Meeting, San Francisco, CA.

“Information systems strategy and information systems planning: Analysis of linkages,”

Presented at the 1991 Annual Decision Sciences Institute Meeting, Miami, Florida. (Nominated

for the best paper award)

23

“Information systems strategic profiles,” Presented at TIMS/ORSA at Anaheim, California,

November 1991.

“Factors affecting information systems executive‟s job commitment,” Presented at TIMS/ORSA

at Anaheim, California, November 1991.

“Factors influencing telecommunication network performance: An empirical investigation,”

Presented at the 1991 Annual Decision Sciences Institute Meeting, Miami, Florida.

“Dangers to avoid when implementing new information systems technologies as a competitive

weapon,” Presented at the 1991 Annual Decision Sciences Institute Meeting, Miami, Florida.

“Impact of CEO‟s Participation on Information Systems (IS) Steering Committee,” Presented at

ORSA/TIMS National Meeting, New York, October 1989.

“The Relationship between IS Planning and Planning Effectiveness: an empirical investigation,”

Presented at the 1989 Annual Decision Sciences Institute Meeting, New Orleans.

“Relationship of the Rank of Information Systems Executive to the Organizational Role and

Planning Dimensions of Information Systems,” Presented at the 1988 Annual Decision Sciences

Institute Meeting, Las Vegas.

“IS planning and strategic impact of IS development projects: An analysis of linkages”,

Presented at ORSA/TIMS National Meeting, Washington, D.C., April 1988.

“The relationship between IS planning aspects & objective achievement: An empirical analysis”,

Presented at ORSA/TIMS National Meeting, Washington, D.C., April 1988.

“Critical Success Factors Revisited,” Presented at ORSA/TIMS National Meeting, St. Louis,

October 1987.

“A Study to Link Database Management Systems with MIS Planning,” Presented at ORSA/TIMS

National Meeting, St. Louis, October 1987.

“Organizational Adoption of MIS Planning As an Administrative Innovation,” Presented at

ORSA/TIMS National Meeting, New Orleans, May 1987.

“Proliferation of Local Area Network Technology: Is it a Boon or Bane for the IS function,”

Presented at ORSA/TIMS National meeting, Miami, October 1986.

“Reviewing „corporate models‟ through an extension of DSS concepts,” Presented at

ORSA/TIMS National meeting, Dallas, November 1984.

“Strategic Management and Organizational Action: A Conceptual Synthesis,” Presented at the

Academy of Management meeting, Dallas, 1983.

24

Seminars Given “Integrated E-Commerce and Supply Chain Management,” Two Day Workshop, May 2000,

PSGIM, Coimbatore, India.

“The Role of Information Technology in Achieving World Class Manufacturing”, Monterrey

Institute of Technology, Leon, Mexico, January 1997.

Conducted a workshop on Structural Equation Modeling at 1996 Annual Decision Sciences

Institute Meeting, Orlando, Florida

“Modeling IS Planning,” Graduate School of Business, University of Pittsburgh, June, 1989.

“Application of Japanese Manufacturing Management Techniques in India”, at P.S.G. College of

Technology, Coimbatore, India, August 1988.

“Strategic Management of Information Systems Function: Changing Roles and Planning

Linkages,” Business Faculty, University of Toledo, Fall 1986.

Organizer of a workshop on “Information Systems in Manufacturing Management”, at SeaGate

Center with R. Torkzadeh.

Research in Progress 1. Linkages between information systems and manufacturing management in CIM

environment.

2. IS management strategic orientation and its effect on information technology

management.

3. Success factors for World Class Manufacturing.

4. International comparison of quality management practices.

5. Role stress and organizational commitment of information systems executives.

6. The relationship between manufacturing and information systems practices.

Workshops and Seminars Attended 1. National Telecommunications Forum, Chicago, 1988.

2. Short cycle manufacturing: A route to Just-in-Time, Continuing Education, University of

Toledo, 1987.

3. Applications of Artificial Intelligence, Continuing Education, University of Toledo, 1986.

4. Data Communication Systems, Continuing Education, University of Toledo, 1986.

Other Professional Activities

Membership in Professional Organizations

Society for Information Management

The Institute of Management Sciences

Association of Information Systems Professionals

25

Reviewer for

OMEGA the International Journal of Management Science

Decision Sciences

Journal of Management Information Systems.

The Journal of Information Systems.

MISQ.

Journal of Information Management,.

OMEGA International Journal of Management Science.

Grant activities

1. U.S. Department of Defense (Pro-Fast Program, BAA 00-005), “Strategies and

Innovative Procedures for Dynamic Partnering in the Forging Supply Chain.” Principal

Investigator. Funded for $825,400 (UT‟s share $508,400) from February 2001 to October

2007.

2. Grants Received: U.S. Department of Defense (Pro-Fast Program, BAA 00-005)

“Strategies and Innovative Procedures for Dynamic partnering in the Forging Supply

Chain,” Working with Dr. Vonderembse, Funded for 663,600 over seven years.

3. Received Grant from APICS.

4. Received grants for my research from ISOM academic challenge grant.

5. Received grants for my research from Management Department academic challenge

grant.

6. Participant in Cleveland Foundation Grant.

7. Participant in Bureau of Workers Compensation Contract.

8. Participant in a grant proposal submitted to Plastics Institute.

University Service 1. Coordinator for Undergraduate Introduction to IS course, 1991-present.

2. Member of graduate studies committee, 1992.

3. Member of faculty affairs committee, 1991-1992.

4. Member of Ph.D. evaluation task force, 1991- present.

5. Departmental advisor, 1987- present.

6. Volunteer for campus visit days, 1987- present.

7. Volunteer for M. S and Ph. D. student recruitment visits.

8. ISOM departmental curriculum committee, 1988-1990

9. Organizer of departmental seminar series, 1987-1989.

10. Departmental representative to research and publications committee, 1989.

11. Departmental recruitment committee, 1987- 1988.

12. College computer committee, 1986-1987

13. Member of “Manufacturing Management in the Nineties” conference program

organization committee.

14. Active participant in UT40 campaign.

26

15. One of the major players in negotiating and finalizing a partnership deal with PSG

Institute of Management, Coimbatore, India, to start Manufacturing Management

Program in India.

16. Member of Editorial board of The Journal of Information technology Management