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Annual Report 2008
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Annual Report
Content
Company Background and Major Development and Awards 2-2
Nature of Business 2-7
Revenues Breakdown 2-24
Corporate Information 2-25
Group Investment Structure 2-36
Shareholders 2-38
Management 2-39
Corporate Governance Report 2-70
Dividend Policy 2-82
Risk Factors 2-83
Connected Transactions 2-91
References 2-100
Audit Fees 2-101
Report of the Audit Committee for the Year 2008 2-102
Report of the Compensation and Nominating Committee for the Year 2008 2-104
Report of the Corporate Governance Committee for the Year 2008 2-105
Report of the Finance Committee for the Year 2008 2-106
Report of the Board of Directors’ Responsibilities 2-107
for Financial Statements for the Year 2008
Management’s Discussion and Analysis 2-108
page
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Annual Report 2008 2 - 2
True Corporation Plc is Thailand’s convergence lifestyle leader, offering an
unrivalled selection of integrated communications services and solutions.
These include TrueMove, Thailand’s third-largest mobile provider and our largest
business by subscriber numbers and revenue; TrueOnline, the country’s largest
Broadband and dial-up Internet provider and the largest fixed-line phone operator in the
Bangkok Metropolitan Area (BMA); and TrueVisions, the only nationwide pay-TV
company.
Two other important parts of our business are TrueMoney, which offers
e-commerce services, and TrueLife, which provides digital content across the Group.
Our vision is to be the leader in convergence lifestyle and our mission is to
bring knowledge, information, entertainment and convenience to every household as
well as the young people of Thailand. At the same time, we aim to enhance value for
our shareholders, customers organization and employees.
True’s convergence lifestyle strategy is unique within the Thai market. It focuses
on providing customers with their preferred combinations of content and services from
our wide range of telecommunications offerings. By doing so, we differentiate ourselves
from our competitors while fulfilling the lifestyles and facilitating the work choices of our
20 million subscribers.
True is one of the strongest and most recognizable brands in Thailand and is
backed by Asia’s largest agro-conglomerate, the Charoen Pokphand Group (CP) with a
shareholding of 58.2 percent of the total registered and paid-up capital of Baht 77,757
million as of February 17, 2009.
Company Background and Major Development and Awards
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We report our financial results in three business segments: TrueMove,
TrueOnline and TrueVisions. Results for TrueMoney and TrueLife are included in
TrueOnline.
At the end of 2008, True Group had an annual turnover of Baht 61 billion
(including interconnection charges), infrastructure investments of Baht 195.0 billion, and
employed 13,501 permanent staff.
Business background
We were incorporated in November 1990 as a fixed-line phone service provider
under an Agreement for Joint Operation and Joint Investment for Expansion of
Telephone Services with TOT Corporation Public Company Limited (TOT). Our company
was registered as a public limited company in 1993 under the name TelecomAsia
Corporation Public Company Limited and listed on the Stock Exchange of Thailand in
December 1993 under a security symbol “TA”. We rebranded under the “True” name
and adopted the security symbol “TRUE” in April 2004.
In addition to our traditional fixed-line phone, value-added, public phone and
other services, we launched WE PCT (personal communication telephone) service in
1999, hi-speed data transmission services including ADSL and cable modem in 2001,
Wi-Fi services in 2003, International Internet Gateway service in 2007, and International
Direct Dialing service in 2008.
We extended our services into the mobile telecommunications segment through
a subsidiary, Bangkok Inter Teletech Public Company Limited (BITCO) (the parent
company of TA Orange), by acquiring 41.1 percent equity interest in BITCO in October
2001. Full commercial launch of TA Orange’s mobile services took place in March 2002.
TA Orange was rebranded “TrueMove” at the beginning of 2006. We gradually
increased our shareholding in BITCO to 93.4 percent by the end of 2006. In December
2007, a rights offering of BITCO shares left True’s shareholding in BITCO at 75.3
percent, with CP owning 23.9 percent.
In January 2006, True purchased UBC shares from MIH and completed the
tender offer for UBC shares held by the public in March 2006, allowing True to own
91.8 percent (effective holding) of UBC. UBC was renamed TrueVisions at the beginning
of 2007.
Major developments in 2008 included:
True Group
• InApril2008,wereceivedourshareholders’approvaltobuyback,infullor
in part, 6 billion BITCO shares from CP at Baht 0.59 per share by June
2009;
• InDecember2008,weinjectedBaht1.1billion intoBITCO, increasingour
holding to 77.2 percent. Our shareholding in BITCO will increase to 98.7
percent if we buy all 6 billion shares back from CP;
• A Baht 19.5 billion recapitalization plan was approved by the Board of
Directors on November 5, 2008 and later approved by True’s shareholders
at the Extraordinary General Meeting (EGM) No. 1/2551 on December 19,
2008. The first tranche of the recapitalization was completed in January
2009, raising equity capital of Baht 6.4 billion. This will help True
strengthen its balance sheet, capture new growth opportunities such as 3G
while providing a cash cushion to help weather the difficult economic
climate.
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Annual Report 2008 2 - 4
TrueOnline
• The launch of hi-speed Internet SUPER Package 2Mbps, doubled available
speeds to 2 Mbps and set new standards for the Thai Broadband market;
• True collaborated with the Bangkok Metropolitan Administration for the
Green Bangkok Wi-Fi campaign that allows Bangkok residents to go online
via 15,000 Wi-Fi hotspots;
• Samitivej Hospital became a “Connected Hospital”, boosting its wireless
connectivity by installing Wi-Fi by TrueMove;
• IDDservicesusingthe‘006’prefixwerelaunched;
• NetTalk by True launched a new international calling service via VoIP
without having to directly access the Internet, and also NetTalk Number, a
monthly subscription service with a VoIP personal number;
• The launchofHongKongandUKnodesbyTrue InternetGatewayallow
Thai ISPs to provide more effective Internet connection services linking to
Europe and Asia;
• TrueIPTV revamped its serviceswitha ‘KaraokeonDemand’ serviceanda
line-up of leading international channels including news and entertainment
from around the world.
TrueMove
• The start of the first convergence mobile Internet service in Thailand
integratingWi-Fi/EDGE/GPRSallowedTrueMovecustomerstoenjoyunlimited
online time via a 16,000 hotspots nationwide Wi-Fi network;
• Asuccessful“FreeCallsWithinaGroupAllDayUntilMidnight”campaign,
launched around mid 2008 helped stimulate on-net traffic and minimize
interconnection charge (IC) expenses;
• GAME SIM to serve online game lovers; innovative SIMs for True AF5
voting; and the Inter SIM offering lower-priced international calls were
launched;
• The“TrueMoveSquare”intheheartofBangkokshowcasingmobilelifestyle
with RFID technology was unveiled;
• “Call to Pay by Credit Card”, a new payment channel for postpaid
subscribers using credit cards via IVR was launched;
• The innovative and comprehensive “Plus Phone” that integrates TrueMove
and WE PCT networks in one phone was introduced;
• The BlackBerry Bold smartphone featuring full Thai language support and
multiple wireless connectivity through 3G, Wi-Fi, EDGE and GPRS was
launched;
• TrueMove Inter SIM prepaid mobile SIM cards made available for sale
aboard all Thai AirAsia flights in a tie up with Asia’s largest low-cost carrier;
• A partnership with Thailand Post began that saw postal delivery workers
offer a TrueMove top-up service;
• TrueMovebecameamemberoftheConexusMobileAlliance,oneofAsia’s
largest mobile alliances formed to develop and enhance international
roaming and corporate mobile services;
• AnagreementwasreachedwithAppleforTrueMovetolaunchiPhone3G
in Thailand in January 2009.
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TrueVisions
• Two self-produced channels were launched: the Hay Ha comedy channel
and True Asian Series. The 24-hour news channel TNN also had its official
launch. All of TrueVisions’ top five channels are self-produced with six
self-produced channels ranking in the top ten;
• AnewpromotionwaslaunchedofferingadigitalsatelliteTV(DStv)dishfor
watching 32 TrueVisions channels with no monthly fee. Customers who use
a TrueMove SIM and top-up every month could gain access to seven more
TrueVisions channels;
• TrueVisions launchedanew service, PersonalVideoRecorder (PVR), a first
for Thailand, allowing subscribers to easily record TV programs. New set-top
boxes come equipped with an internal 160 GB hard disk capable of up to
140 hours of recording capacity;
• The new TrueVisions SIM offered interactive use by Platinum and Gold
package (digital) subscribers with the TrueVisions menu on TrueMove mobile
phones.
TrueMoney
• Touch SIM using RFID-based technology was introduced. This new
innovation offers financial transactions and personal data storage via
TrueMoney service on TrueMove mobile phones;
• WeBookingbyTrueMoney, a comprehensivebookingandpayment system
was launched and is a convenient way for True customers to make
reservations and payment for concerts, shows, accommodation, travel and
more.
TrueLife
• ThepopularityoftheTrueLifewebsite increasedconsiderably,attractingan
average of 1,065,000 visitors per month while True’s e-commerce portal
weloveshopping.com grew to include some 150,000 online stores and two
million products;
• True Digital Entertainment launched several online games popular
worldwide:HipStreet,KartRider,andFIFAOnline2;
• NCTruelaunchedtwonewwebsites,www.playsmart.in.th(acommunityhub
to assist young gamers with safer game play) and www.hitsplay.com
(acasualgamingportal)aswellasCrazyMonRacing(anonlinecarracing
game). The launch of Point Blank (a First Person Shooter game) in 2009 was
also announced;
• http://schoolbus.truelife.com was launched providing content specifically
designed for children and teens while BeboydCG, a subsidiary of True
Group, launched Trueclicklife, a computer-based project for kindergarten
and primary school students;
• Gsquare channel in co-operation with Future Gamer organized the first
Bangkok Interactive Game Festival 2008 (BIG Festival 2008), Thailand’s
biggest gaming exhibition.
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Annual Report 2008 2 - 6
Awards received in 2008
• TrueVisions’GsquareTVchannel,Thailand’sfirstgamechannel,wasnamed
Outstanding Organization 2008 at the 9th Royal Thepthong Awards
(radio and television category) by the Broadcaster’s Association of Thailand
underRoyalPatronageofHMtheKing;
• Wire&Wireless,asubsidiaryofTrue,wonBest Non-Designated Building
and Best Energy Operator in a Non-Designated Building at the
Thailand Energy Awards 2008 (hosted by the Ministry of Energy), being
recognized as an outstanding company in energy conservation and
alternative energy development;
• Truewas namedThailand’s Most Innovative Company, and ranked as
the nation’s seventh-most admired company from The Wall Street
Journal Asia’s annual survey of 2,500 executives in Asia Pacific;
• True’s TV commercial “The Miracle” was named Best TV Commercial
(consumer service category) by the Office of the Consumer Protection Board;
• TrueVisions received a plaque in recognition of its support for consumer
protection from the Office of the Consumer Protection Board;
• True’scampaign“LetThemSeeLove”wonaGold Award in the marketing
events category at the 5thAdmanAwards&Symposium2008organizedby
the Advertising Association of Thailand;
• True(headoffice,andcentralizedswitchingnodesintheLadyaandThong
Song Hong areas), TrueMove, True Properties and TrueVisions won the
2008 Safe Workplace Environment award (national level) from the
Ministry of Labor’s Department of Labor Protection & Welfare. True’s
centralizedswitchingnodesinPloenchitandPrakanong,TrueMove’smobile
switching node in Bangrak, and Wire &Wireless won the same award
(provincial level). TrueMove’s mobile switching node on New Petchburi Road
also received an honorable mention (provincial level);
• True Touch was awarded first runner up in the Best Outsourcing
Partnership category at the 2008 Top Ranking Performers in the Contact
Center Industry, Asia Pacific Region event held in Sydney, Australia;
• TrueMoney’s innovative Touch SIM using RFID-based technology offering
e-commerce services on TrueMove mobile phones was named second runner
for the National Innovative Award (economic category) organized by
National Innovation Agency;
• TrueMove Assistant 2222 was second runner up in the Corporate
In-house over 50 seats category at the Thailand National Call Center
Awards 2008 hosted by the Call Center Industry Association of Thailand
(CCIA);
• TrueMove Assistant 2222 won the Best Contact Center (Thailand)
from the Asia Pacific Contact Center Association Leaders (APCCAL);
• True InternetDataCenterreceived ISO/IEC 20000 certification (a standard
specifically aimed at IT Service Management) and was the first company to
receive ISO/IEC 27001:2005 certification (a standard for information security
management).
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Business
Nature of
7 True Annual Report 2008
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Annual Report 2008 2 - 8
Products and Services
True Corporation Public Company Limited is Thailand’s only integrated
communications solutions provider and convergence lifestyle leader. Our readiness to
develop solutions that match customer lifestyles and needs makes us outstanding in the
Thai telecommunications industry. We offer a “quadruple play” of voice (fixed-line and
mobile), video and data services, and are well placed for future growth through the
convergence of our networks, services and content.
Sincethebeginningof2007,Truehasbeenorganizedintofivecorebusinesses
(this document follows this category format):
• Online business under TrueOnline, consisting of fixed-line phone service
and value-added services, business data services, Internet and Broadband
Internet services and WE PCT (Personal Communication Telephone);
• CellularbusinessunderTrueMove(formerlyTAOrange);
• Pay-TVbusinessunderTrueVisions(formerlyUBC);
• DigitalcommercebusinessunderTrueMoney;
• Digital content business (plus the lifestyle venture, True Coffee) under
TrueLife.
However, we report our financial results in three main business segments:
TrueOnline, TrueMove, and TrueVisions. The performances of the digital commerce and
digital content businesses (TrueMoney and TrueLife) are presented under the TrueOnline
segment.
In 2008, TrueMove contributed 42 percent of True Group’s service revenue after
the deduction of inter-segment transactions and excluding interconnection charges (IC).
TrueOnline service revenue (including fixed-line phone and value added services, data
services, Internet and Broadband as well as WE PCT) contributed 40 percent and
TrueVisions 18 percent.
1. TrueOnline
TrueOnline comprises fixed-line telephone and its value-added services such as
public phones, as well as Internet and Broadband, data communications services and WE
PCT. Our Internet and Broadband businesses have grown rapidly. New services such as
International Direct Dialing (IDD) and our International Internet Gateway have also
helped maintain overall revenue generated by TrueOnline.
i) Fixed-line phone services
True is the largest fixed-line operator in the Bangkok Metropolitan Area (BMA)
with a market share of over 50 percent. Almost two million (out of our 2.6 million) lines
are in service.
In August 1991, True signed a 25-year Agreement for Joint Operation and Joint
Investment for Expansion of Telephone Service (“Joint Operation Agreement”) under
Build Transfer Operate (BTO) terms with the Telephone Organization of Thailand
(later renamed TOT) to construct, install, maintain and jointly operate a two
million-line wireline network in the BMA which will expire in 2017. The agreement was
subsequently extended to cover an additional 600,000 lines. We have transferred our
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fixed-line network to TOT which collects service charges from customers and then shares
a proportion of revenue with the Company at the rate of 84 percent for two million
lines and 79 percent for 600,000 lines. The Company receives an 82 percent share of
revenue from each value-added service and 76.5 percent from the public phone service.
In addit ion, we have been granted l icenses from the Nat ional
Telecommunications Commission (“NTC”) to provide Internet services, voice
communications over IP network (Voice over Internet Protocol – VoIP), fixed-line phone
services, public phone services, IDD, and International Internet Gateway (IIG) services
Value-Added Services
In addition to fixed-line phone services, the Company offers a range of
value-added services to meet customers’ needs, including:
• A26,000-telephonepublicphoneserviceintheBMAundertheapproval
of TOT;
• Voice Mailbox, Call Waiting, Conference Calling, Call Forwarding, Hot
Line, Abbreviated Dialing, Automatic Call Repetition and Outgoing Call
Barring;
• CallerIDdisplayingtheincomingcallnumberonCallIDphones.
The Company also provides services for corporate customers requiring a
large number of telephone lines and provides a range of valued-added services
including:
• DirectInwardDialing(DID),whichautomaticallydirectsincomingcallsto
a specified party, providing direct access to each internal telephone
number;
• HuntingLinesservice,whichbundlestwoormoretelephonelinesatone
location into a single number;
• Integrated Service Digital Network (ISDN), which enables a telephone
network to handle all forms of voice, data and image communications
simultaneously on the same telephone line;
• Televoting, a special service for companies with peak periods of short
message traffic. It enables companies to perform many marketing
activities without investing in infrastructure. Voting results are available in
as little as five seconds;
• FreePhone1-800,allowingbusinessestoprovidetheircustomerswitha
free contact call service. The cost of customer Free Phone calls is
automatically billed to the business. Customers can call from any
telephone by dialing 1-800 followed by six digits;
• Voice conferencing, a service that enables customers to participate in
conferences via telephone lines from wherever they are at any time;
• VoIPservices,calledNetTalkbyTrue.
Network
Our modern core fixed-line network is equipped with more than 176,000
kilometers of fiber-optic cables, covering 4,200 square kilometers in the BMA. This
enablesustominimizetheuseofcoppercables(averaging3-4kilometers)andprovide
high-quality voice and data communications services.
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Annual Report 2008 2 - 10
By December 31, 2008, the Company had 1,902,507 fixed-line subscribers
comprising 1,272,600 residential subscribers and 629,907 business customers. This
reflected a slight fall from 2007. The average revenue per user (ARPU) dropped 8.5
percent to Baht 331 as a result of customer migration to mobile services. However, the
numberofsubscribersremainedstable.Themajorityofrevenue(55percent)camefrom
business customers.
ii) Broadband and Internet services
Broadband
True Group is Thailand’s largest Broadband operator with around 50 percent
share of the market nationwide. We provide the service using cable modem and DSL
technologies at speeds of up to 10 Mbps (VDSL or Very High-Speed Digital Subscriber
Line).
In 2003, the Company and certain other service providers, such as KSC,
started offering wireless Broadband services or Wi-Fi (Wireless Fidelity). As of year-end
2008, we had over 16,000 Wi-Fi hotspots in locations such as coffee shops, restaurants,
hotels, hospitals, department stores, movie theaters, convention centers and office
buildings.
In March 2005, True Group launched VDSL technology that provides
high-speed Internet data transmission at rates of 6 Mbps to 10 Mbps to its business
customers.
In April 2005, the Company also launched Thailand’s first Pre Pay high-
speed Internet service, providing an alternative for high-speed Internet customers seeking
value-for-money and convenience.
True Universal Convergence Co., Ltd. (“TUC”), is one of True’s subsidiaries.
It was granted a Type Three license from the NTC to provide fixed-line telephone,
Broadband and data services nationwide using new infrastructure and technology such
as NGN (Next Generation Network), xDSL, and Gigabit Ethernet. TUC provides data and
Broadband circuits as well as data network services to True’s subsidiaries including True
Internet Co., Ltd. (“TI”), and True Multimedia Co., Ltd. (“TM”). These provide hi-speed
Internet and data services to end-customers and non-voice services to consumers and
business customers, respectively.
Our modern fixed-line network allows us to provide a faster, more stable
broadband service and to realize lower installation, operating andmaintenance costs.
The network not only provides ADSL, but also ADSL2+, G.SHDSL and Gigabit Ethernet,
and is well positioned for eventual evolution into an IP-based NGN.
We also offer rich content catering for consumer lifestyles, including music,
gaming, sports and E-books, as well as a variety of value-added services, including IPTV
(Internet protocol TV), WhiteNet filtering (allowing parents to control their children’s
Internet access) and Norton Anti-Virus (to automatically detect and eliminate computer
viruses).
True’s “hi-speed Internet Super package 2 Mbps” promotion, launched in
2008 offers speeds of up to 2 Mbps, a free Wi-Fi router, and unlimited access to “Wi-Fi
by TrueMove” for Baht 890 per month. This promotion has been well received by
customers. At the end of 2008, we had 632,461 subscribers, representing an increase of
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15.4 percent from 2007. Wi-Fi subscribers totaled approximately 109,000, up from
31,523 at the end of 2007. In addition, there are some further 100,000 subscribers to
the freeBangkokGreenWi-Fi (64Kbps) service,which isacollaborationbetweenTrue
and the Bangkok Metropolitan Administration.
Internet
The Company provides Internet (including content and applications) services
through:
(1) Asia Infonet Co., Ltd. (“AI”), in which the Company has a 65.0 percent
equity interest, under an Agreement for Operation whereby CAT Telecom Plc or CAT
(previously the Communications Authority of Thailand) granted a non-exclusive right to
provide commercial Internet services to users throughout Thailand until 2006 over
facilities leased from CAT or any entity approved by CAT. Asia Infonet was granted a
one-year, renewable, Type One ISP license, due to expire on February 4 of each
year; and
(2) True Internet Co., Ltd. (“TI”), in which the Company has a 99.99 percent
equity interest. In September 2005, True Internet was granted a one-year, renewable,
Type One ISP license from the NTC, due to expire on August 17 of each year.
We are Thailand’s largest Internet Service Provider (ISP) with approximately
1.3 million subscribers, including Broadband subscribers. We lead both the consumer and
business Internet market by offering value-added services, including an Internet Data
Center, providing security services for corporate customers.
After one of our subsidiaries was granted an International Internet Gateway
license by the NTC at the end of 2006, True’s Internet and Broadband services have
grown rapidly while service quality has improved. This has also helped reduce our cost
of services.
iii) Data Services
True’s data services offer converged data and voice communication solutions,
and managed services to business customers through various technologies. These
include: Digital Data Network (DDN) or Leased–Line; MPLS (Multiprotocol Label-
Switching); Metro Ethernet (a fiber-to-the-building technology designed specifically for
business customers); IP-Lease Line (a hybrid between an IP-based data service and a
lease line service which improves the quality of connection beyond standard IP-based
services). In addition, the Company offers a Managed Network Service and Managed
Data Network Service (a combination of three network operation services including
network performance management, fault management and configuration management).
Furthermore, our Internet Data Center (IDC) offers a full network redundancy support
service.
True Group is one of themajor players in the data transmission business in
Thailand. As of year-end 2008, there were 17,741 circuits under our service, a 26.9
percent increase from 2007. ARPU in 2008 stood as Baht 9,808, a fall from 2007 mainly
due the migration of customers to newer, lower-priced technology.
True’s modern network gives it a competitive advantage. We seek to
differentiate ourselves from competitors through a focus on service quality and by
meeting customer needs. We also benefit by combining our various products and
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services (e.g. content, VoIP and Internet) as well as by providing services with our
business partners (e.g. the collaboration with Cisco to roll out a high quality IP network).
As a result, we do not have to compete solely on price.
True was the first network provider in Thailand to earn the “Cisco Powered”
designation in 2007, joining an elite group of around 300 similarly certified users
worldwide. In 2008, True’s service quality to our partner, Cisco, was rated “excellent” by
Cisco customers.
Beside large corporate clients, True aims to expand its business customer base
more aggressively into the SME segment, particularly upcountry. Significant growth
opportunity exists upcountry where overall penetration and True’s market share remain
relativelylow.Trueplanstoutilizeitswideselectionofproductsandservices(e.g.,data
services, VoIP, Internet), to secure and expand market share upcountry through
convergence and bundling strategies.
iv) WE PCT (Personal Communication Telephone)
WE PCT is a cordless fixed-phone service. A subscriber’s PCT phone number is
the same as his or her fixed-line number. Up to nine PCT handsets can be used with
one fixed-line number, with each handset holder assigned an individual number.
The Company operates WE PCT through its subsidiary, Asia Wireless
Communication Co., Ltd. (“AWC”), in which it holds a 99.99 percent equity interest. The
PCT service was launched in November 1999 as a value-added service of the wireline
network under the Joint Operation Agreement. The Company is entitled to 82.0 percent
of the revenue generated from the service and AWC is entitled to approximately 70
percent of this amount. TOT also provides PCT services to its customers through the
Company’s PCT network. In exchange, TOT shares with True approximately 80 percent
of revenue received from its subscribers as a network rental fee.
The WE PCT service covers 2,500 square kilometers of the inner area of the
BMA. In September 2004, the PCT brand was repositioned as “WE PCT” to reflect the
strategy of building communities and bringing together people via free calls within the
PCT network targeted at students and the young.
There were 273,623 WE PCT subscribers at December 31, 2008, a fall of 30
percent from 2007 partly due to a change in the method of counting subscribers to
exclude those who were inactive. ARPU declined slightly from last year to Baht 171.
v) International Internet Gateway service
True Internet Gateway Co., Ltd. (“TIG”), a subsidiary of True Corp, received an
International Internet Gateway and Domestic Internet Exchange License (Type Two with
Network) from the NTC on May 19, 2006, and an International Data Gateway License
(Type Two with Network) on October 21, 2008.
The two aforementioned licenses allow TIG to provide Internet and international
data services. Currently, TIG has Points of Presence (PoPs) in Bangkok, Singapore, Hong
Kong,theUKandtheUSAwhichenhancetheefficiencyoftheconnectionandservice
quality.
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Since its launch, TIG has considerably expanded its capacity to support the
growth of Internet and international data services which have doubled annually.
Currently we are the second largest service provider with total bandwidth of 6 gigabits
per second (Gbps). At the end of 2008, approximately 90 percent of TIG’s total
bandwidth under service was provided within the True Group. The other 10 percent was
utilizedbyexternalcustomersincludinglocalISPs,localandmultinationalcorporationsas
well as international telecom operators.
TIG offers three types of international data services – International Private
Leased Circuit (IPLC), Internet Protocol Virtual Private Network (IP VPN) and Virtual Node.
Currently, we are focusing and serving a number ofmajor international carriers who
have a presence in the Asia Pacific region and demand a large amount of bandwidth as
well as a reliable network and high quality services. To facilitate corporate customers
requiring a variety of bandwidth sizes and international destinations, TIG continues to
partner with global international carriers to reach countries beyond Singapore and Hong
KongwhereTIGalreadyhasitsownfacilities.
vi) International Direct Dialing (IDD) service
After being granted a Type Three license from the NTC to provide overseas call
services, True’s subsidiary, True International Communication (“TIC”), soft-launched its
IDD service in December 2007, followed by an official launch on July 8, 2008. True’s
IDD service uses the “006” dialing code prefix. TrueMove subscribers can dial “+” instead
of “006” to automatically access our IDD services. Since its inception, True’s IDD service
has grown well, generating revenue of Baht 320 million (before inter-segment
elimination) in 2008.
2. TrueMove
The Company operates a mobile telecommunications business through its
subsidiary, TrueMove in which the Company held an equity interest of 77.14 percent at
the end of 2008.
TrueMove operates under the Agreement to Operate and Provide Services under
the Digital PCN 1800 System (“Agreement to Operate”), dated June 20, 1996 as
amended on February 23, 2000 and September 8, 2000, granted by CAT. This allows
for the provision of services until September 2013. Under the agreement, TrueMove
shares 25 percent of its revenue, after deducting access charge (“AC”) payments and
other deductible expenses (e.g., content), with CAT until 2011. This then increases to 30
percent until the end of the agreement.
At the beginning of 2009 the Company signed a Memorandum of Agreement
(MOA) with CAT for TrueMove to use the network and equipment that TrueMove has
built and transferred to CAT for another five years following the end of the agreement
in 2013. As a result, TrueMove can operate its business on equal terms to other
operators.
In June 2008, CAT allowed TrueMove to use the 850 MHz frequencies to
develop a HSPA (High Speed Package Access) service. This came under the existing
Agreement to Operate between CAT and TrueMove. In this regard, TrueMove will use
CAT’s gateways and is willing to allow CAT to jointly use its base stations. The
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collaboration will also include co-branding. At the beginning of 2009 TrueMove was also
grantedpermissiontotrial launchHSPA(third-generation,or3G)serviceson850MHz
on a non-commercial basis which will prepare it for full commercial launch.
Subscribers
TrueMove has grown rapidly since it launched full commercial operations in
March 2002 on a digital network under the Global System for Telecommunications
(GSM) and has been successful in acquiring about one-third of the market’s net
additional subscribers each year since 2004. As of year-end 2008, TrueMove was
Thailand’s third-largest mobile telecommunications service provider by subscriber numbers
with 14,756,834 subscribers and a market share of 24.3 percent. There were
13,786,283 prepaid customers and 970,551 postpaid, representing 93.4 percent and 6.6
percent of total subscribers respectively. ARPU in 2008 was Baht 105 for prepaid and
Baht 510 for postpaid. Prepaid and postpaid revenue contributed 66.7 percent and 21.6
percent of service revenue (excluding IC) respectively.
Services
Pre Pay
Most of TrueMove’s revenue is derived from sales of prepaid airtime, which
do not require a monthly subscription fee. Subscribers purchase a SIM card with an
initial credit balance and can top-up their credit balance through various means,
including purchase of top-up cards, transfer of funds through ATMs, transfer of credit
balancesfromothermobilephoneaccounts,and‘‘over-the-air’’top-ups.
TrueMove was the first telecommunications operator in Thailand to provide
“over the air” top-up services through 80,000 airtime resellers such as individuals or
small shops who register with TrueMove and are eligible to transfer airtime to
subscribers via SMS. TrueMove prepaid subscribers can top-up with as little as Baht 10
at over 18,000 public phone booths in the BMA. TrueMove also provides subscribers a
mobile payment channel via TrueMoney services to meet a new generation of lifestyle
needs.
Post Pay
TrueMove’s postpaid service allows customers to choose a monthly service
plan. Subscribers are billed monthly for subscription fees, airtime and the use of other
voice and non-voice services.
Voice Services
Our subscribers have access to local, domestic and international long-
distance dialing. In addition, we offer a variety of value-added services in different
combinations according to the airtime package selected. These services include call
waiting, call forwarding, call conferencing, and caller identification. We also offer our
voice subscribers roaming services, which enable them to make and receive calls when
outside Thailand.
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Non-Voice Services
TrueMove provides a range of non-voice services to enhance customer
lifestyles. Content is delivered through various channels covering all mobile-accessible
channels and web-based services through wap.truelife.com. Popular content includes
photo-based communication, financial information services, games, cartoons, screen
savers and ringtones, music and sports. Subscribers are increasingly using our non-voice
services, in particular ring-back tones and messaging while also surfing the Internet and
downloading content through EDGE/GPRS service.
Non-voice services contributed 11.8 percent to TrueMove’s service revenue
(excluding IC) in 2008, compared with 10.4 percent in 2007. Service revenue from
content-based services, messaging and EDGE/GPRS traffic contributed approximately 58,
29 and 13 percent, respectively, of total non-voice revenue. TrueMove is able to use
content as a growth driver by leveraging the exclusive content assets of True Music,
TrueOnline and TrueVisions.
We currently offer the following non-voice services to our subscribers:
• Short Messaging Service (SMS): allows subscribers to send short text
messages to other mobile users;
• Voice SMS: Thailand’s first voice short-messaging service allows
subscribers to send audio messages to fixed-line and mobile handsets;
• Voicemail:enablessubscriberstoretrieveaudiomessagerecordings;
• MultimediaMessagingService(MMS):allowssubscriberstosendpictures,
text and sound/voice in a single-packet message to other mobile users;
• Mobile Internet: provides mobile data communications through EDGE/
GPRS technology, includingWAP-based content portals, ‘‘push’’ e-mail
(BlackBerry), and other Internet services such as mobile chatting and
website data services;
• MultimediaContentService:allowssubscriberstoaccesscontentsuchas
music, sports, news and finance (through True Music, True Sport, TV and
music streaming, plus others);
• Ring-back Tone: offers personalized ring-back tones and exclusive song
selections.
Mobile Handset and Accessories Sales
We offer a broad range of high-quality mobile handsets, related accessories,
PDA phones and smart phones from manufacturers which include iPhone by Apple,
Research in Motion (makers of BlackBerry), Motorola, Samsung, Sony Ericsson, O2 and
HP. Handsets are either sold outright (untied to any service) or tied with TrueMove’s
monthly (postpaid) packages.
International Roaming Services
We allow people whose network operators have international roaming
agreements with TrueMove to use TrueMove’s cellular network when traveling in
Thailand. This service is also available to TrueMove subscribers to use the networks of
international operators with whom TrueMove has entered into international roaming
agreements. The roaming services include voicemail, SMS, MMS, Internet/Email, Caller
Identification, Missed Call Alert, Short Code, BlackBerry roaming and Wi-Fi by TrueMove.
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In June 2008, TrueMove joined Conexus Mobile Alliance, increasing the
Conexus Mobile subscriber base using roaming services (both voice and non-voice) to
210 million. As a result, these subscribers can use roaming services in Thailand on
TrueMove’s network. TrueMove subscribers will also have more options when traveling in
the Asia Pacific region. TrueMove and Conexus Mobile Alliance furthermore announced
a regional rollout of a mobile data roaming plan for BlackBerry smartphones among
Alliance members. The new plan offers a high mobile data access ceiling in most
markets, allowing corporate email access and convenient wireless Internet access as well
as providing cost benefit to active business travelers who use the services of Conexus
Mobile Alliance.
Network
TrueMovewasthelatestofthethreemajorThaimobileoperatorstolaunch
commercial operations, and as such has been able to take advantage of the most recent
technical developments for our GSM network rollout, which has made our network
relatively more efficient and cost-effective. We now cover approximately 93 percent of
Thailand’spopulation,puttingusonaparwithothermajormobileoperators.
Bundled Packages
TrueMove is a key member of the True Group, as seen in the bundling of
TrueMove services with other Group services, including:
• A joint SUPER hi-speed Internet promotion between TrueMove, True
Internet and TrueVisions offered 1 Mbps service to TrueMove and
TrueVisions subscribers for Baht 599 per month. The hi-speed Internet
Package 2 Mbps, offered 2 Mbps Internet speed and unlimited “Wi-Fi by
TrueMove” service for Baht 890 per month;
• TrueMovewasamajorpartofthebundlingpromotionwithTrueVisions
and True Internet for the fifth season of the highly popular Academy
Fantasia (AF) reality TV show. From 2006, voting has been restricted to
TrueMove subscribers only;
• TheTrueVisions-UBCTrueMoveFreeViewmassmarketpromotion-(see
“TrueVisions” section for more details); and
• TheAllTogetherBonus–True’sfirstbundledpackagelaunchedin2004
offers a combination of True services and remains popular among
TrueMove subscribers.
We have consistently sought to develop and market innovative non-voice
products and services. For example, we were the first in Thailand to offer voice SMS,
remixable ring tones (through the IRemix service), and ‘‘over-the air’’ top-ups to our
subscribers. We also provide EDGE (Enhanced Data rates for GSM Evolution) services in
the BMA and other multimedia content-based services, along with comprehensive
wireless Internet services using Wi-Fi technology. In 2008, TrueMove launched the Game
SIM to attract online gamers. It also launched the world’s first Touch SIM using RFID
(radio-frequency identification) technology. This allows for payments to be made from
the E-wallet and E-Purse payment services with a single swipe of any mobile handset.
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3. TrueVisions
TrueVisions (formerly UBC) is Thailand’s leading nationwide pay-TV provider,
offering its service via digital direct-to-home and digital HFC (hybrid fiber-coaxial)
network platforms.
TrueVisions’ origins lie with the merger of UBC (formerly IBC) and UBC Cable
(formerly UTV) in 1998. At the beginning of the year 2006, the Company successfully
acquired 91.8 percent holding of UBC and renamed it TrueVisions at the beginning of
2007.
TrueVisions operates pay-TV services under 25-year Agreements for Joint venture
in the Membership Television (and Cable Television) Services with the Mass
CommunicationsOrganizationofThailand(“MCOT”)whichisduetoendonSeptember
30, 2014 for services via satellite and on December 31, 2019 for services via cable.
TrueVisionsprovides itsDStv (digitaldirect tohomesatellite) serviceusingKu-
band transmission and MPEGII video compression. This enables TrueVisions to increase
the number of channels, improve sound and picture quality, control access to its signal,
and distribute its service everywhere in Thailand. This service is now transmitted via the
high-capacity Thaicom 5 satellite.
TrueVisions provides its cable TV services, both digital and analogue, in the
BMA using the HFC network of True Multimedia (a True subsidiary) which passes
approximately 800,000 homes.
Since becoming part of True, TrueVisions has changed its marketing strategy to
penetrate the mass market by offering a “TrueVisions-UBC TrueMove Free View”
bundling package. By December 31, 2008 this had boosted subscribers to 1,469,471
(including Free View and Free-to-Air subscribers) and the subscriber base by 41 percent
from 2007. During 2008, 30.4 percent of Free View customers became paying
subscribers. The mass market strategy has played an important role in increasing
penetration of the upcountry market, which now accounts for 49 percent of total
subscribers.
In 2008, the ARPU of TrueVisions (not including Free View and Free-to-Air
subscribers) dropped 11 percent from 2007 to Baht 988 mainly from mass market
penetration.
TrueVisions offers four different monthly packages: Platinum (86 channels at
Baht 2,000 per month); Gold (77 channels at Baht 1,413); Silver (63 channels at Baht
750)and;TrueKnowledge(54channelsatBaht340).
In addition to the above packages, TrueVisions provides A-La-Carte packages
including ten further channels from NHK, HBO, Disney and Discovery. Platinum
subscribers are able to choose their preferred packages at a discount rate, while the
Discovery and Disney packages are also available to our Silver subscribers.
TrueVisions offers top quality local and international programming including
movies (e.g., HBO, Cinemax, Star Movies and Hallmark); sports (e.g., ESPN, Star Sports,
TrueVisions’ own channels), infotainment (e.g., Discovery Channel, National Geographic),
news (e.g., CNN, CNBC, Bloomberg, BBC World), in addition to free TV channels and
pay-per-view.
To facilitate mass market penetration TrueVisions added three local channels in
2008 including TrueVisions’ own channels (True Asian Series and Hay Ha) and MTV
Thailand. Some of these are now ranked amongst TrueVisions’ top ten.
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In April 2007, we finalized our acquisition of exclusive Thai rights to live
telecasts for three seasons of English Premier League football (“EPL”), the most popular
international sporting competition amongst Thais. The agreement allows us to show 380
matches per season from 2007/08 to 2009/10, as well as giving us flexibility to tailor
our sports channels to better target different customer segments.
Our exclusive EPL rights are key to subscriber attraction and retention. Free
View subscribers can buy EPL coverage on an A-La-Carte basis. In 2008, TrueVisions
added a new sports channel, True Sport 5. This broadcasts certain EPL matches and
provides A-La-Carte options. True Group also has the right to provide EPL and EPL-
related content through other platforms, including True IPTV, TrueMove and TrueOnline.
In addition, 2008 was the fifth consecutive year that TrueVisions aired the
popular reality TV show, Academy Fantasia which runs once a year. This helps retain
subscribers during the low-season period while generating key content for other parts of
True Group.
TrueVisions remains committed to building on its content leadership. Our
premium packages offer access to highly popular and almost entirely exclusive
international programming (only three of our 43 turnaround channels are non exclusive).
Meanwhile, we continue to cater to local audiences by providing Thai-language dubbing
and subtitles, and in-house content to match local tastes.
4. TrueMoney
TrueMoney has received approval from the Bank of Thailand to offer an
electronic cash service and also acts as a payment agent with the approval of the
Revenue Department.
TrueMoney Cash Card
The TrueMoney Cash Card allows TrueMove and True customers to top up their
selected True Group services, including TrueMove Pre Pay, WE PCT Buddy, Prepay hi-
speed Internet, Internet Kit,Wi-Fi, TrueWorld, True E-book andmany online games.
Top-ups are made using the cash card’s PIN code.
Payment and Collection Service
For the payment and collection service, payments are processed off a bar-
coded statement and can be made by cash, cheque or credit card, either in full or
partial payment. Customers can also make payments online, without statements, for
certain services. Overdue payments can also be made.
TrueMoney Express is a franchised point of payment service, run in collaboration
with retailers at around 2,000 locations throughout the country. It offers various
payment services such as bill payment, E-Cash Card sales and direct top-up to True pre-
paid products.
In addition, the launch of the innovative “WeBooking by TrueMoney” offers a
convenient and fast way to book and pay via all channels and covers various lifestyle
activities such as entertainment, travel and accommodation, education, sports and
health.
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TrueMoney services via TrueMove
This service, launched at the beginning of 2006, allows TrueMove subscribers to
perform commercial and financial transactions using their mobile, anytime and anywhere,
under a highly-secure system to international standards. Using TrueMoney, TrueMove
subscribers can:
• Top-up their credit balance for many prepaid services from the True
Group, such as TrueMove Pre Pay, Internet airtime, online gaming, PCT
services;
• Top up their TrueVisions-TrueMove Free View package, with the fee
automatically deducted each month from subscribers’ TrueMoney
accounts. Subscribers can also upgrade to higher-tier TrueVisions’ A-La-
Carte packages or buy TrueVisions’ prepaid programs using TrueMoney,
which has proved to be of great value for TrueVisions;
• PaybillsandmerchantsforTrueGroupproductsandservicesaswellas
for services outside the Group, such as electricity and water supply bills,
insurance bills, many e-commerce merchants, taxi fares, online purchases
of movie tickets and bowling fees. TrueMoney also has a system to alert
customers to pay electricity and water supply bills before due date;
• Transfer funds from their TrueMoney account to another TrueMoney
account, or transfer funds from their bank account to their TrueMoney
account;
• Withdraw money from their TrueMoney account using a TrueMoney
Card at ATMs nationwide; and
• Keep amounts of up to Baht 30,000 in each TrueMoney account.
Customers can top up their TrueMoney account from many sources by
using a TrueMoney Cash Card, a registered bank account or credit card.
By the end of 2008, TrueMoney was being used by around 4.2 million
TrueMove subscribers, an increase of approximately 50 percent from the 2.8 million a
year earlier. We expect further growth in 2009.
5. TrueLife
TrueLife provides digital content and access to both mobile and online digital
communities. It also acts as a digital convergence and communicator platform for
consumer-to-consumer, business-to-consumer and business-to-business transactions.
TrueLife has three main components: Digital content and community services; TrueLife
Shops; and TrueLife Plus (our convergence bundling packages).
Online portal Truelife.com provides an online community and communicator
platform – e.g. Minihome, Club, Chatroom and instant messaging – which allows users
to interact, communicate and share. It also offers content which brings together people
with similar lifestyles or interests. Main content categories are Music, Sport, TV and
Movies. Launched in 2006, Truelife.com has more than 1.6 million registered members.
TrueGroupisalsoanonlinegamesproviderthroughNCTrue,ajoint-venture
between True andNC Soft, aworld-class online gamemaker from South Korea. NC
True’s leading games include “Lineage II”, “Guild Wars”, and “Point Blank”, which are
among Thailand’s top online games.
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In 2007 the online game “Special Force” of our subsidiary, True Digital
Entertainment Co., Ltd. (TDE), quickly became popular with Thai gamers, becoming the
number one “casual” online game in Thailand. At year-end 2008 some 14.4 million
players were registered to the game.
TrueLife Shops bring together under one roof the full range of True products
and services, including True Coffee, True Music and True Broadband. These shops are
located in areas within the BMA frequented by trendsetters and the younger generation.
TrueLife Plus represents our bundling of True products and services, offering
customers greater value through packages that suit their lifestyles.
TrueLife has revamped its online shopping service, www.weloveshopping.com
after its merger with www.marketathome.com in 2007. By the end of 2008,
WeLoveShopping hosted over 150,000 online shops featuring more than two million
items.
Thai Telecom Industry
Mobile Business
The Thailand mobile market has grown substantially in the past few years to
reach 61 million subscribers by the end of 2008, an increase of 8.8 million subscribers
from the previous year. This takes the penetration rate to 91.7 percent (Thailand
population data from the National Statistic Office - NSO) from 79.3 percent at year-end
2007. This excludes Thai Mobile and Hutch subscribers. However, we still expect the
growth in the mobile industry although at a slower rate to 2007 due the mobile services
becoming a necessity for Thais from all walks of life.
Key operators providing mobile services in Thailand include Advanced Info
Service Plc (“AIS”), and itsmajority-owned subsidiary,Digital PhoneCompany (“DPC”);
Total Access Communication Plc (“DTAC”); ourmajority-owned subsidiary, TrueMove;
Hutchison-CAT Wireless Multimedia (CAT’s marketing service provider under the “Hutch”
brand name); TOT and Thai Mobile. The largest operators are AIS and DTAC which had
45.0 percent and 30.7 percent market share respectively at the end of 2008. TrueMove
is the third largest operator with a market share of approximately 24.3 percent.
The mobile industry in Thailand has experienced high levels of competition.
Mobile service providers have been competing for market share through promotional
activities and by providing prepaid plans that offer competitive pricing to attract low-
income subscribers and that are easily refillable at various places such as convenience
stores and gas stations. Mobile service providers are also focusing on the growth in non-
voice services, which has been facilitated by the launch of new feature-rich handset
models with an expanding range of services.
2007 saw the industry moving to more rational competition as operators
entered into the interconnection regime which requires them to pay for access to other
networks (Baht 1 per minute on average), putting a floor on prices. In 2008, the small
operator Hutch offered low tariff promotions because it does not have to pay IC
charges. Currently, CAT is negotiating with other operators to enter the IC regime. This
willresultinHutchjoiningtheICregime,whichwillalsoreducepricecompetition.
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Despite high competition in the mobile market, TrueMove was able to boost its
subscriber market share from 19.3 percent in 2006 to 23.2 percent in 2007 and to 24.3
percent in 2008. In addition, TrueMove has been able to capture approximately one
third of the industry’s net additional subscribers each year since 2004, partly from
TrueMove’s ability to combine various products and services within True Group so that it
does not have to compete solely on price.
Fixed line Telephone Business
At the end of 2006 approximately 10 percent of the Thai population subscribed
to fixed-line phone services. Total subscribers grew from 5.9 million in 2001 to 6.7
million in 2006. At the end of 2008 the number of True’s fixed-line subscribers dropped
slightly to 1,902,507 (from 1,955,410 at the end of 2007).
The Thai market is currently served by three companies. TOT is the only
operator that can offer services both in BMA and upcountry. The two other operators,
True and TT&T Plc (“TT&T”) are providing wireline telephone services under Joint
Operation Agreements with TOT. While our service coverage concentrates on the BMA,
TT&T covers certain provinces of Thailand. By December 31, 2008 the Company
estimated that it had a more than 50 percent share of fixed line subscribers in the BMA.
The wireline telephone business has been affected in recent years by the
increasing availability of alternative services, in particular, mobile telephone services.
Consumers are increasingly substituting wireline telephone services with mobile phone
services for convenience, mobility, value-added features, better call quality, cheap
handsets and more attractive tariffs.
Also, we expect intensifying competition from VoIP services whose tariffs are
lower than that for traditional wireline operators. Rising Internet usage and the growing
availability of personal computers (PCs) are also expected to be factors driving the
increasing use of PCs by Thai consumers for making VoIP calls. Also, the NTC has
granted fixed-line licenses, which means we may face competition from newcomers.
Data Services
The business data market in Thailand continues to grow at about 10-15 percent
a year due to the popularity of on-line data transmission, and an increase in Internet
users. There is high competition between the large number of operators and suppliers of
alternatives, such as ADSL providers. The major players in the data communications
market in Thailand currently include TOT, CAT, United Information Highway and United
Broadband Technology (collectively, “UCOM”), Advanced Datanetwork Communications
(“ADC”) under the Shin Corporation Group, TT&T and True Corporation. All these
carriers provide leased line, frame relay and MPLS services. Our principal competitors are
TOT (which has the widest coverage throughout Thailand) and UCOM (which has
broader coverage outside of the BMA than we do). New market entrants such as Violin
hasshowntremendousgrowthin2008andalthoughisstillsmallinsize.
As of 2008, True was the 3rd largest business data provider in terms of
revenue with a 22 percent market share. TOT remained the market leader with a 28
percent share and UIH ranked 2nd with a 25 percent share.
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Broadband Business
The Broadband subscriber base in Thailand is relatively small with a household
penetration rate of approximately 7 percent, compared to rates in other countries in the
region suchasSouthKorea (89percent),HongKong (87percent) andSingapore (75
percent)(Source:OECD,IMF,BuddeComm,KBank).
There are several operators in the Thai Broadband market, including Jasmine
International Public Company Limited (“JAS”) and its subsidiary, Triple-T Broadband,
United Broadband Technology (“UBT”), Lenso DataCom (under Q-Net service), Samart, CS
Loxinfo, TOT, ADC and True.
True was able to increase its Broadband subscribers from 3,708 at the end of
2002 to 632,461 at the end of 2008. This leads True to believe that it is one of the
largest Broadband operators in Thailand, in terms of subscribers, with an approximately
50 percent market share.
The industry has experienced strong growth in subscribers. Major growth
contributors are: the decrease in the cost of modems, the increased popularity of online
content, such as games, and the decrease in monthly fees as Broadband service
providersincreasethesizeoftheircustomerbases.Inaddition,theInternationalInternet
GatewayfeeshavereducedsignificantlyfollowingtheindustryliberalizationbytheNTC.
Competition in the provision of Broadband has intensified significantly after the
industry liberalization. However, the Company believes that it gains a competitive
advantage though its superior network as well as the higher quality services provided by
our Internet Gateway.
Pay-TV Business
Thailand had roughly 3-4 million pay-TV subscribers at the end of 2008,
representing a household penetration of approximately 18-19 percent. This is relatively
low when compared with other Asian countries. In 2007, the pay-TV penetration rate in
Malaysiawas31percent,Singapore40percent,HongKong48percentandJapan52
percent. This presents high growth potential.
TrueVisions is currently the only nationwide pay-TV provider. However, our
position as the principal provider is not secured by regulation and we continue to face
the threat of new entrants. MCOT granted pay-TV licenses to two other companies in
1996, but those companies did not launch services. The Public Relations Department
(“PRD”) of Thailand grants annual operating licenses, and has licensed several regional
cable pay-TV operators, of which an estimated 78 firms are presently operating.
Following the enactment of the new Broadcasting bill on March 5, 2008, the regulator
can grant new licenses to pay-TV operators, thus increasing competition. However, pay-
TV operators will be allowed by the Act to advertise, creating opportunities to generate
additional revenues from existing content.
Currently, it is estimated that more than 450 cable operators in the provinces
are offering services to around 1.5-2 million subscribers without the necessary licenses.
However, the provincial cable systems have come under increased scrutiny from
copyright owners. In addition, the new Broadcasting bill has stricter rules concerning
piracy control.
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Over the last few years, TrueVisions has worked closely with its content partners
to roll out initiatives aimed at protecting the intellectual property rights relating to
content deployed on TrueVisions’ platforms. TrueVisions operations face numerous
obstacles mainly due to outdated laws and regulations failing to reflect the current
market circumstances. The regulator also needs sufficient time and experience to handle
piracy effectively. However, TrueVisions is determined to develop a strategy to combat
piracy and has achieved some success in this respect resulting in lower levels of illegal
access to TrueVisions programming.
Our focus is now on targeting operators illegally airing content such as DVD
movies which are legally carried by channels on our platform such as HBO. The success
of previous measures in this regard peaked in 2005. We envisage a similar impact from
applyingsaidmeasuresagainatthisjuncture.
The investment in infrastructure necessary to provide a high-quality pay-TV
service is significant. Start-up costs include investments to secure transmission platforms,
encryption technology, decoder hardware to allow subscribers to receive the encrypted
service, and customer service and support systems.
In addition, TrueVisions has to compete indirectly with the national free-to-air
television stations in Thailand, as well as cinemas, video, music and other entertainment
options. We believe that our unique programming, including popular first-run movies,
knowledge content and sporting events, gives us a distinct advantage over these indirect
competitors. The national free-to-air television stations are uplinked to the same satellite
used by us and consequently form part of the bouquet available to our subscribers.
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Annual Report 2008 2 - 24
Revenues Breakdown
Business Group 2008 2007 2006 (restated)
Baht Million % Baht Million % Baht Million %
1. TrueOnline
Revenues 21,646 35.4% 20,490 33.2% 20,791 40.0%
2. TrueMove
Revenues 30,224 49.3% 32,366 52.5% 22,694 43.7%
3. TrueVisions
Revenues 9,395 15.3% 8,785 14.3% 8,470 16.3%
Total Revenues 61,265 100% 61,641 100% 51,955 100%
Revenues for the year ended 31 December 2008 breakdown by company
Business Group / Operation by Baht Million %
1. TrueOnline
True Corporation Public Company Limited 10,402 17.0%
True Multimedia Co., Ltd. 1,283 2.1%
True Internet Co., Ltd. 2,891 4.7%
True Leasing Co., Ltd. 751 1.2%
True Digital Entertainment Co., Ltd. 4,142 6.8%
KSCCommercialInternetCo.,Ltd. 340 0.6%
Wire&WirelessCo.,Ltd. 355 0.6%
Asia Wireless Communication Co., Ltd. 402 0.7%
True Public Communication Co., Ltd. 222 0.4%
True Touch Co., Ltd. 224 0.4%
Future Gamer Co., Ltd. 143 0.2%
True International Communication Co., Ltd. 124 0.2%
Others 367 0.5%
Revenues 21,646 35.4%
2. TrueMove
BITCO Group of companies
Revenues 30,224 49.3%
3. TrueVisions
True Visions Group of companies
Revenues 9,395 15.3%
Total Revenues 61,265 100.0%
Revenues Breakdown by business group
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True Corporation Public Company Limited (the “Company”), with the security
symbol “TRUE” on the Stock Exchange of Thailand, was established on 13th November
1990initiallyunderthenameofCPTelecommunicationCo.,Ltd.withauthorizedcapital
of Baht 1,000 million to undertake a major telecommunication infrastructure project,
and registered as a public company limited on 11th February 1993. The Public Company
Registration No. 0107536000081
As at 31st December 2008, the company’s authorized capital is Baht
153,332,070,330 consisting of 14,633,873,051 ordinary shares with a par value of Baht 10
per share and 699,333,982 preference shares with a par value of Baht 10 per share.
The company’s paid-up capital is Baht 45,031,791,550 comprising of 3,803,845,173
ordinary shares with a par value of Baht 10 per share and 699,333,982 preference
shares with a par value of Baht 10 per share.
The company’s head office is located at:
18 True Tower, Ratchadapisek Road,
HuaiKhwang,Bangkok10310
Telephone: (662) 643-1111 Fax: (662) 643-1651
Website: www.truecorp.co.th
The Company’s subsidiaries, associates companies and other investments are as follows:
Company Name Address Type of
Business
%of
investment Paid-up Capital
Asia DBS Public Company Limited
Asia Infonet Company Limited
18 True Tower,
Ratchadapisek Road,
HuaiKhwang,
Bangkok 10310
Tel. (662) 643-1111
Fax. (662) 643-1881
1 Fortune Town
Building,
14th, 17
th Floors,
Ratchadapisek Road,
Din Dang,
Bangkok 10400
Tel. (662) 641-1800
DBS system
operator
Internet
services
provider
THB 100 million divided
into 10 million ordinary
shares with a par value of
Baht 10 each and fully
paid up.
THB 15 million divided
into 1.5 million ordinary
shares with a par value of
Baht 10 each and fully
paid up.
89.99
65.00
Corporate Information
68461_2-1-2-122 2C_M4.indd 25 3/13/09 3:22:39 PM
Annual Report 2008 2 - 26
Asia Wireless Communication
Company Limited
Bangkok Inter Teletech Public
Company Limited
BeboydCg Company Limited
Cineplex Company Limited
Click TV Company Limited
Channel [V] Music (Thailand)
Company Limited
18 True Tower,
Ratchadapisek Road,
HuaiKhwang,
Bangkok 10310
Tel. (662) 643-1111
Fax. (662) 643-1651
18 True Tower,
Ratchadapisek Road,
HuaiKhwang,
Bangkok 10310
Tel. (662) 643-1111
Fax. (662) 643-1651
18 True Tower,
Ratchadapisek Road,
HuaiKhwang,
Bangkok 10310
Tel. (662) 643-1111
Fax. (662) 643-1651
118/1 Tipco Tower,
Rama VI Road,
Samsen Nai, Phayathai,
Bangkok 10400
Tel. (662) 615-9000
Fax. (662) 615-9900
118/1 Tipco Tower,
Rama VI Road,
Samsen Nai, Phayathai,
Bangkok 10400
Tel. (662) 615-9000
Fax. (662) 615-9900
118/1 Tipco Tower,
Rama VI Road,
Samsen Nai, Phayathai,
Bangkok 10400
Tel. (662) 615-9000
Fax. (662) 615-9900
PCT operator
Holding
Company
Production
of music
Program
production
Interactive
television
business
Music and
sound
THB 10,441.85 million
divided into 1,044.18
million ordinary shares
with a par value of
Baht 10 each and fully
paid up.
THB 69,770.83 million
divided into 27,908.33
million ordinary shares
with a par value of
Baht 2.50 each and fully
paid up.
THB 16.52 million divided
into 1.65 million ordinary
shares with a par value of
Baht 10 each and fully
paid up.
THB 1,283.43 million
divided into 128.34 million
ordinary shares with a par
value of Baht 10 each and
fully paid up.
THB 46 million divided
into 4.6 million ordinary
shares with a par value of
Baht 10 each and fully
paid up.
THB 110 million divided
into 1.1 million ordinary
shares with a par value of
Baht 100 each and fully
paid up.
99.99
77.21
70.00
91.79
91.79
23.87
Company Name Address Type of
Business
%of
investment Paid-up Capital
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Future Gamer Company Limited
IBC Symphony Company Limited
Internet Knowledge Service Center
Company Limited
Internet Shopping Mall Company
Limited
K.I.N.(Thailand)CompanyLimited
KSCCommercialInternetCompany
Limited
1035/22SoiKhunvijit
Sukhumvit 71 Road,
Klongton-nua,Wattana,
Bangkok 10110
Tel. (662) 382-1543
Fax. (662) 382-1545
118/1 Tipco Tower,
Rama VI Road,
Samsen Nai, Phayathai,
Bangkok 10400
Tel. (662) 615-9000
Fax. (662) 615-9900
2/4 Siam Commercial,
Samaggi Insurance
tower, 10th Floor,
Vibhavadee-Rangsit
Road, Thungsonghong,
Laksi, Bangkok 10210
Tel. (662) 979-7000
2/4 Siam Commercial,
Samaggi Insurance
tower, 10th Floor,
Vibhavadee-Rangsit
Road, Thungsonghong,
Laksi, Bangkok 10210
Tel. (662) 979-7000
18 True Tower,
Ratchadapisek Road,
HuaiKhwang,
Bangkok 10310
Tel. (662) 643-1111
Fax. (662) 643-1881
2/4 Siam Commercial,
Samaggi Insurance
tower, 10th Floor,
Vibhavadee-Rangsit
Road, Thungsonghong,
Laksi, Bangkok 10210
Tel. (662) 979-7000
Publication
and advertising
Dormant
Non-government
telecommunication
services
Training
services
and distributor
Holding
Company
Internet
services
provider
THB 16 million divided
into 1.6 million ordinary
shares with a par value of
Baht 10 each and fully
paid up.
THB 30 million divided
into 3 million ordinary
shares with a par value of
Baht 10 each and fully
paid up.
THB 50 million divided
into 12 million ordinary
shares with a par value of
Baht 10 each, 2.67 million
ordinary shares fully
paid up and 9.33 million
ordinary shares call-up
Baht 2.50 each
THB 50,000
divided into 20,000
ordinary shares with a par
value of Baht 10 each
and call-up Baht 2.50
each
THB 352.50 million
divided into 11.75 million
ordinary shares with a par
value of Baht 30 each
and fully paid up.
THB 15 million divided
into 1.5 million ordinary
shares with a par value of
Baht 10 each and fully
paid up.
90.00
91.79
56.93
58.10
99.99
37.80
Company Name Address Type of
Business
%of
investment Paid-up Capital
68461_2-1-2-122 2C_M4.indd 27 3/13/09 3:22:39 PM
Annual Report 2008 2 - 28
MKSCWorldDotComCompany
Limited
Online Advertising Goldsite Company
Limited
Online Station Company Limited
Red Media Company Limited
Samut Pakan Media Corporation
Company Limited
Sattellite Service Company Limited
2/4 Siam Commercial,
Samaggi Insurance
tower, 10th Floor,
Vibhavadee-Rangsit
Road, Thungsonghong,
Laksi, Bangkok 10210
Tel. (662) 979-7000
2/4 Siam Commercial,
Samaggi Insurance
tower, 10th Floor,
Vibhavadee-Rangsit
Road, Thungsonghong,
Laksi, Bangkok 10210
Tel. (662) 979-7000
1035/22SoiKhunvijit
Sukhumvit 71 Road,
Klongton-nua,Wattana,
Bangkok 10110
Tel. (662) 382-1543
Fax. (662) 382-1545
118/1 Tipco Tower,
Rama VI Road,
Samsen Nai, Phayathai,
Bangkok 10400
Tel. (662) 615-9000
Fax. (662) 615-9900
18 True Tower,
Ratchadapisek Road,
HuaiKhwang,
Bangkok 10310
Tel. (662) 643-1111
Fax. (662) 643-1651
118/1 Tipco Tower,
Rama VI Road,
Samsen Nai, Phayathai,
Bangkok 10400
Tel. (662) 615-9000
Fax. (662) 615-9900
Internet
services and
distributor
Publication
Internet
service and
e-commerce
Dormant
telecommunication
services
Sales and
rental of
equipment
related to Pay
Television
THB 200,000
divided into 9,800
ordinary shares and 10,200
preference shares with a
par value of Baht 10 each
and fully paid up.
THB 50,000
divided into 20,000
ordinary shares with a par
value of Baht 10 each and
call-up Baht 2.50 each.
THB 1 million divided into
100,000 ordinary shares
with a par value of Baht
10 each and fully paid up.
THB 25 million divided
into 2.5 million ordinary
shares with a par value of
Baht 10 each and fully
paid up.
THB 1 million divided into
10,000 ordinary shares
with a par value of
Baht 100 each and fully
paid up.
THB 2,880 million divided
into 480 million ordinary
shares with a par value
of Baht 6 each and fully
paid up.
91.05
58.10
90.00
91.79
77.16
91.79
Company Name Address Type of
Business
%of
investment Paid-up Capital
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Collection
agent
Content
provider
Holding
Company
Holding
Company
Non-
government
telecommunication
services
Training
service
Song Dao Company Limited
Tele Engineering and Services
Company Limited
Telecom Holding Company Limited
Telecom International Company
Limited
TelecomKSCCompanyLimited
Telecom Training and Development
Company Limited
THB 1 million divided into
10,000 ordinary shares
with a par value of
Baht 100 each and fully
paid up.
THB 25 million divided into
2.5 million ordinary shares
with a par value of
Baht 10 each and fully
paid up.
THB 17,300.25 million
divided into 1,743.53
million ordinary shares with
a par value of Baht 10
each, 1,722.53 million
ordinary shares fully
paid up and 21 million
ordinary shares call-up
Baht 3.57 each
THB 300 million divided
into 30 million ordinary
shares with a par value of
Baht 10 each and fully
paid up.
THB 250,000
divided into
100,000 ordinary
shares with a par value of
Baht 10 each and call-up
Baht 2.50 each
THB 120 million divided
into 13 million ordinary
shares with a par value of
Baht 10 each, 5 million
ordinary shares fully
paid up and 8 million
ordinary shares call-up
Baht 8.75 each.
77.16
99.99
99.99
99.99
34.39
99.99
Company Name Address Type of
Business
%of
investment Paid-up Capital
18 True Tower,
Ratchadapisek Road,
HuaiKhwang,
Bangkok 10310
Tel. (662) 643-1111
Fax. (662) 643-1651
18 True Tower,
Ratchadapisek Road,
HuaiKhwang,
Bangkok 10310
Tel. (662) 643-1111
Fax. (662) 643-1651
18 True Tower,
Ratchadapisek Road,
HuaiKhwang,
Bangkok 10310
Tel. (662) 643-1111
Fax. (662) 643-1881
18 True Tower,
Ratchadapisek Road,
HuaiKhwang,
Bangkok 10310
Tel. (662) 643-1111
Fax. (662) 643-1881
2/4 Siam Commercial,
Samaggi Insurance
tower, 10th Floor,
Vibhavadee-Rangsit
Road, Thungsonghong,
Laksi, Bangkok 10210
Tel. (662) 979-7000
18 True Tower,
Ratchadapisek Road,
HuaiKhwang,
Bangkok 10310
Tel. (662) 643-1111
Fax. (662) 643-1881
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Annual Report 2008 2 - 30
Online game
Retail services
telecommunication
services
Internet
solution
provider
Internet data
center
telecommunication
and internet
services
True Digital Entertainment Company
Limited
True Distribution and Sales Company
Limited
True International Communication
Company Limited
True Internet Company Limited
True Internet Data Center Company
Limited
True Internet Gateway Company
Limited
THB 975 million divided
into 97.5 million ordinary
shares with a par value of
Baht 10 each and fully
paid up
THB 1 million divided into
10,000 ordinary shares
with a par value of Baht
100 each and fully
paid up.
THB 85 million divided into
850,000 ordinary shares
with a par value of
Baht 100 each, 10,000
ordinary shares fully
paid up and 840,000
ordinary shares call-up
Baht 25 each.
THB 602.80 million divided
into 60.28 million ordinary
shares with a par value of
Baht 10 each and fully
paid up.
THB 149.59 million divided
into 14.96 million ordinary
shares with a par value of
Baht 10 each and fully
paid up.
THB 51 million divided into
510,000 ordinary shares
with a par value of
Baht 100 each and fully
paid up.
99.99
77.09
99.94
99.99
70.00
99.99
Company Name Address Type of
Business
%of
investment Paid-up Capital
1 Fortune Town
Building, 25th Floor,
Ratchadapisek Road,
Din Dang,
Bangkok 10400
Tel. (662) 641-1800
18 True Tower,
Ratchadapisek Road,
HuaiKhwang,
Bangkok 10310
Tel. (662) 643-1111
Fax. (662) 643-1651
18 True Tower,
Ratchadapisek Road,
HuaiKhwang,
Bangkok 10310
Tel. (662) 643-1111
Fax. (662) 643-1651
1 Fortune Town
Building,
14th, 27
th Floors,
Ratchadapisek Road,
Din Dang,
Bangkok 10400
Tel. (662) 641-1800
18 True Tower,
14th Floor,
Ratchadapisek Road,
HuaiKhwang,
Bangkok 10310
Tel. (662) 643-1111
Fax. (662) 643-1651
1 Fortune Town
Building, 15th Floors,
Ratchadapisek Road,
Din Dang,
Bangkok 10400
Tel. (662) 641-1800
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Rental services
Internet cafe
and related
services
Production and
distribution of
movies film
Payment
service center
and electronic
card services
Cellular
operator
NON-POTS
and multimedia
services
True Leasing Company Limited
True Lifestyle Retail Company Limited
True Magic Company Limited
True Money Company Limited
True Move Company Limited
True Multimedia Company Limited
THB 2,462 million divided
into 246.20 million
ordinary shares with a par
value of Baht 10 each and
fully paid up.
THB 131 million divided
into 13.1 million ordinary
shares with a par value of
Baht 10 each and fully
paid up.
THB 3.5 million divided
into 350,000 ordinary
shares with a par value of
Baht 10 each and fully
paid up.
THB 200 million divided
into 20 million ordinary
shares with a par value of
Baht 10 each and fully
paid up.
THB 34,700.20 million
divided into 3,470.02
million ordinary shares with
a par value of Baht 10
each and fully paid up.
THB 6,562 million divided
into 656.2 million ordinary
shares with a par value of
Baht 10 each and fully
paid up.
99.99
99.99
99.99
99.99
77.14
91.08
Company Name Address Type of
Business
%of
investment Paid-up Capital
18 True Tower,
Ratchadapisek Road,
HuaiKhwang,
Bangkok 10310
Tel. (662) 643-1111
Fax. (662) 643-1881
18 True Tower,
Ratchadapisek Road,
HuaiKhwang,
Bangkok 10310
Tel. (662) 643-1111
Fax. (662) 643-1881
18 True Tower,
Ratchadapisek Road,
HuaiKhwang,
Bangkok 10310
Tel. (662) 643-1111
Fax. (662) 643-1651
18 True Tower,
Ratchadapisek Road,
HuaiKhwang,
Bangkok 10310
Tel. (662) 643-1111
Fax. (662) 643-1651
18 True Tower,
Ratchadapisek Road,
HuaiKhwang,
Bangkok 10310
Tel. (662) 643-1111
Fax. (662) 643-1651
18 True Tower,
Ratchadapisek Road,
HuaiKhwang,
Bangkok 10310
Tel. (662) 643-1111
Fax. (662) 643-1651
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Annual Report 2008 2 - 32
Content
provider
Trading and
production of
advertising
media
Rental services
telecommunication
services
Call center
services
telecommunication
services
True Music Company Limited
True Music Radio Company Limited
True Properties Company Limited
True Public Communication
Company Limited
True Touch Company Limited
True Universal Convergence
Company Limited
THB 200,000 divided into
20,000 ordinary shares with
a par value of Baht 10
each and fully paid up.
THB 1 million divided into
10,000 ordinary shares with
a par value of Baht 100
each and fully paid up.
THB 3,488 million divided
into 34.88 million ordinary
shares with a par value of
Baht 100 each and fully
paid up.
THB 1 million divided into
10,000 ordinary shares with
a par value of Baht 100
each and fully paid up.
THB 193 million divided
into 1.93 million ordinary
shares with a par value of
Baht 100 each and fully
paid up.
THB 1,151 million divided
into 11.51 million ordinary
shares with a par value of
Baht 100 each and fully
paid up.
77.11
69.94
99.99
99.94
99.99
99.99
Company Name Address Type of
Business
%of
investment Paid-up Capital
18 True Tower,
Ratchadapisek Road,
HuaiKhwang,
Bangkok 10310
Tel. (662) 643-1111
Fax. (662) 643-1651
23/6-7, 2nd
- 4th Floor,
SoiSoonwijai,
Rama 9 Road,
Bangkapi, Bangkok
Tel. (662) 641-4838-9
Fax. (662) 641-4840
18 True Tower,
Ratchadapisek Road,
HuaiKhwang,
Bangkok 10310
Tel. (662) 643-1111
Fax. (662) 643-1881
18 True Tower,
Ratchadapisek Road,
HuaiKhwang,
Bangkok 10310
Tel. (662) 643-1111
Fax. (662) 643-1651
18 True Tower,
Ratchadapisek Road,
HuaiKhwang,
Bangkok 10310
Tel. (662) 643-1111
Fax. (662) 643-1651
18 True Tower,
Ratchadapisek Road,
HuaiKhwang,
Bangkok 10310
Tel. (662) 643-1111
Fax. (662) 643-1651
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Pay Television
Pay television
via cable
system
Artist
management
and related
business
Construction
Developer and
service provider
of online
games
Modification,
repair and
maintenance
services
True Visions Public Company Limited
True Visions Cable Public Company
Limited
Panther Entertainment Company
Limited
(Formerly name True Fantasia
Company Limited)
Wire&WirelessCompanyLimited
NC True Company Limited
Asia Remanufacturing Industries
Company Limited
THB 2,266.72 million
divided into 755.57 million
ordinary shares with a par
value of Baht 3 each and
fully paid up.
THB 7,608.65 million
divided into 760.86 million
ordinary shares with a par
value of Baht 10 each and
fully paid up.
THB 25 million divided into
2.5 million ordinary shares
with a par value of
Baht 10 each and fully
paid up.
THB 100 million divided
into 10 million ordinary
shares with a par value of
Baht 10 each and fully
paid up.
THB 241.58 million divided
into 11.84 million ordinary
shares and 12.32 million
preference shares with a
par value of Baht 10 each
and fully paid up.
THB 5.6 million divided
into 56,000 ordinary shares
with a par value of
Baht 100 each and fully
paid up.
91.79
91.19
91.79
87.50
51.00
Shareholding
but
40.00
Voting Rights
20.00
Company Name Address Type of
Business
%of
investment Paid-up Capital
118/1 Tipco Building,
Rama VI Road,
Phayathai,
Bangkok 10400
Tel. (662) 615-9000
Fax. (662) 615-9900
118/1 Tipco Tower,
Rama VI Road,
Samsen Nai, Phayathai,
Bangkok 10400
Tel. (662) 615-9000
Fax. (662) 615-9900
118/1 Tipco Tower,
Rama VI Road,
Samsen Nai, Phayathai,
Bangkok 10400
Tel. (662) 725-7400
Fax. (662) 725-7401
54W&WBuilding,
Pattanakarn 20,
Suanluang,
Bangkok 10250
Tel. (662) 717-9000
Fax. (662) 717-9900
18 True Tower,
18th Floor,
Ratchadapisek Road,
HuaiKhwang,
Bangkok 10310
Tel. (662) 643-1111
Fax. (662) 643-1881
102, 15th Floor,
Na Ranong Road,
Klongtoey,
Bangkok 10110
68461_2-1-2-122 2C_M4.indd 33 3/13/09 3:22:40 PM
Annual Report 2008 2 - 34
15.76
9.62
64.25
99.99
99.99
99.99
Thai Smart Card Company Limited
NEC Corporation (Thailand) Company
Limited
International Broadcasting
Corporation (Cambodia)
Company Limited
K.I.N.(Thailand)CompanyLimited
Nilubon Company Limited
TA Orient Telecom Investment
Company Limited
Central Service
Bureau for
clearing
electronic
payment
transactions
telecommunication
equipment
manufacturer
Dormant
Holding
Company
Holding
Company
Holding
Company
THB 1,600 million divided
into 160 million ordinary
shares with a par value of
Baht 10 each and fully
paid up.
THB 343 million divided
into 343,000 ordinary
shares with a par value of
Baht 1,000 each and fully
paid up.
USD 1 million divided into
1 million ordinary shares
with a par value of USD 1
each and fully paid up.
USD 1 divided into 1
ordinary share with a par
value of USD 1 each and
fully paid up.
USD 8,000 divided into
8,000 ordinary shares with
a par value of USD 1 each
and fully paid up.
USD 15 million divided into
15 million ordinary shares
with a par value of USD 1
each and fully paid up.
Company Name Address Type of
Business
%of
investment Paid-up Capital
191 Silom Complex
Building, 27th Floor,
Room No. 2,
Silom Road,
Bangrak, Bangkok
159 Sermmit Tower,
2nd
, 24th Floor,
Sukumvit 21,
KlongtoeyNua,
Wattana,
Bangkok
8 Lenine Blvd.
Phnom Penh City,
Cambodia
P.O. Box 957,
Offshore Incorporation,
Road Town, Tortola,
British Virgin Island
P.O. Box 71,
Craigmuir Chambers,
Road Town, Tortola,
British Virgin Island
3/F, Hing Yip
Commercial Centre,
272 Des Voeus Road C.,
HongKong
68461_2-1-2-122 2C_M4.indd 34 3/13/09 3:22:40 PM
Together ...Possible 2 - 35
99.99
99.99
38.21
Telecom Asia (China) Company
Limited
Telecom International China
Company Limited
Chongqing Communication
Equipment Company Limited
Communication
Communication
telecommunication
equipment
manufacturer
USD 10 divided into 10
ordinary shares with a par
value of USD 1 each and
fully paid up.
USD 10 divided into 10
ordinary shares with a par
value of USD 1 each and
fully paid up.
RMB 292 million
fully paid up.
Company Name Address Type of
Business
%of
investment Paid-up Capital
P.O. Box 957,
Offshore Incorporation
Road Town, Tortola,
British Virgin Island
P.O. Box 71,
Craigmuir Chambers,
Road Town, Tortola,
British Virgin Island
140DapingZhengjie
Chongqing,
People’s Republic of
China
68461_2-1-2-122 2C_M4.indd 35 3/13/09 3:22:40 PM
Annual Report 2008 2 - 36
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68461_2-1-2-122 2C_M4.indd 37 3/13/09 3:22:42 PM
Annual Report 2008 2 - 38
Shareholders
NAME No. of Shares % of Total1
(Million Shares) Issued Shares
Remark 1 Including common shares and preferred shares.
2 Consisting of 1) Charoen Pokphand Group Company Limited and its related persons, namely 2) Bangkok Telecom
Holding Company Limited 3) Charoen Pokphand Foods Public Company Limited 4) Bangkok Produce
Merchandising Public Company Limited 5) Bangkok Agro-Industrial Products Public Company Limited 6) Charoen
Pokphand Northeastern Public Company Limited 7) Kasetphand Industry Company Limited 8) Charoen Pokphand
IN-EX Company Limited 9) Unique Network Company Limited 10) Wide Broad Cast Company Limited 11) C.P.
Interfood (Thailand) Company Limited 12) Star Marketing Company Limited 13) Advance Pharma Company Limited
and 14) Golden Tower Trading Limited.
3
Held shares for KfW
Major Shareholders (as of 8th January 2009)
1. CP Group2 1,755.85 38.99
2. THAI NVDR COMPANY LIMITED 448.15 9.95
3. THAI TRUST FUND3 357.99 7.95
4. KREDITANSTALT FUR WIEDERAUFBAU (“KfW”) 341.34 7.58
5. STATE STREET BANK AND TRUST COMPANY 211.51 4.70
FOR LONDON
6. C.A.P. UNIVERSAL COMPANY LIMITED 105.00 2.33
7. CLEARSTREAM NOMINEES LTD 65.04 1.44
8. N.C.B. TRUST LIMITED-GENERAL UK RESIDENT-TREATY 50.61 1.12
A/C CLIENT
9. GOVERNMENT OF SINGAPORE INVESTMENT 41.37 0.92
CORPORATION C
10. THAILAND EQUITY FUND 36.80 0.82
Together ...Possible 2 - 39
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Annual Report 2008 2 - 40
The Management Structure of the Company consists of:
A. The Board of Directors
B. The Committees of the Board of Directors:
1) Audit Committee
2) Compensation and Nominating Committee
3) Finance Committee
4) Corporate Governance Committee
C. The Executive Officers
A. The Board of Directors
Pursuant to the Company’s Articles of Association, it is stipulated that the
Board of Directors shall consist of not less than 5 directors and that not less than one
half of all directors shall have residence in the Kingdom. The qualifications of the
Company’s directors shall be as prescribed by law.
As of 31st December 2008, the Company’s Board of Directors consists of 18
members as follows:
1) 4 Executive Directors
2) 14 Non-Executive Directors consisting of:
- 4 Independent Directors
- 10Directors fromvariousorganizations irrelevant to theCompany’s
business management, including representatives of the lender group
andthemajorshareholders
Definitions
Executive Director means
- A director who holds a management position and engages in the
Company’s business management.
Non-Executive Director means
- A director who does not hold a management position and does not engage
in the Company’s business management, whether or not he or she is an
Independent Director.
Independent Director means a director who holds the following qualifications, which
are in line with the criteria set by the Capital Market Supervisory Board:
(1) holding shares not exceeding one per cent of the total number of voting
rights of True, its parent company, subsidiary, affiliate, principal shareholder
or controlling person of True, including the shares held by related persons
of the independent director;
(2) neither being nor having been an executive director, employee, staff, or
advisor who receives salary, or a controlling person of True, its parent
company, subsidiary, affiliate, same-level subsidiary, principal shareholder or
controlling person of True unless the foregoing status has ended not less
than two years prior to the date of appointment;
(3) not being a person related by blood or registration under laws, such as
father, mother, spouse, sibling, and child, including spouse of the children,
executives, major shareholders, controlling persons, or persons to be
nominated as executive or controlling persons of True or its subsidiary;
(4) not having a business relationship with True, its parent company, subsidiary,
affiliate, major shareholder or controlling person of True, in the manner
whichmay interferewith his or her independent judgement, and neither
being nor having been a principal shareholder or controlling person of any
person having business relationship with True, its parent company,
subsidiary, affiliate,major shareholderor controllingpersonof Trueunless
the foregoing relationship has ended not less than two years prior to the
date of appointment.
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The term ‘business relationship’ aforementioned under paragraph one
includes any normal business transaction, rental or lease of immovable
property, transaction relating to assets or services or grant or receipt of
financial assistance through receiving or extending loans, guarantee,
providing assets as collateral, including any other similar actions, which
result inTrueor itscounterpartybeingsubject to indebtednesspayableto
the other party in the amount of three percent or more of the net tangible
assets of True or twenty million Baht or more, whichever is lower. The
amount of such indebtedness shall be calculated according to the
calculation method for value of connected transactions under the
Notification of the Capital Market Supervisory Board concerning rules on
connected transactions mutatis mutandis. The combination of such
indebtedness shall include indebtedness taking place during the course of
one year prior to the date on which the business relationship with the
person commences;
(5) neither being nor having been an auditor of True, its parent company,
subsidiary,affiliate,majorshareholderorcontrollingpersonofTrue,andnot
being a principal shareholder or controlling person, or partner of an audit
firm which employs auditors of True, its parent company, subsidiary,
affiliate, major shareholders or controlling person of True unless the
foregoing relationship has ended not less than two years from the date of
appointment;
(6) neither being nor having been any professional advisor including legal
advisor or financial advisor who receives an annual service fee exceeding
twomillionBahtfromTrue, itsparentcompany,subsidiary,affiliate,major
shareholders or controlling person of True, and neither being nor having
been a principal shareholder, controlling person or partner of the
professional advisor unless the foregoing relationship has ended not less
than two years from the date of appointment;
(7) not being a director who has been appointed as a representative of True’s
director,major shareholder or shareholders who are related to themajor
shareholder;
(8) not operate any business which has the same nature as and is in significant
competition with the business of True or subsidiary, or not being a principal
partner in any partnership, or not being an executive director, employee,
staff, or advisor who receives salary; or holding shares not exceeding one
per cent of the total number of voting rights of any other company
operating business which has the same nature as and is in significant
competition with the business of True or subsidiary,
(9) not having any characteristics which make him/her incapable of expressing
independent opinions with regard to True’s business affairs.
(10) After having been appointed as independent director with qualifications
complying with the criteria under the above (1) to (9), the independent
director may be assigned by the Board of Directors to take part in the
business decision of True, its parent company, subsidiary, affiliate, same-level
subsidiary,majorshareholderorcontrollingpersonofTrueonthecondition
that such decision must be a collective one.
(11) In case of any person either having or having had a business relationship or
professional service exceeding the amount under the above (4) or (6) such
person shall be waived from the prohibition concerning neither having nor
having had a business relationship or professional service by the Board of
Directors’ approval only if True provides the opinion of the Board of
Directors which perform duty under Section 89/7 of the Securities and
Exchange Act B.E. 2535 that the appointment of such person does not
impact his or her independent judgement and True shall disclose the
information required by the Capital Market Supervisory Board in the notice
of shareholders’ meeting in the agenda for election of such independent
director.
68461_2-1-2-122 2C_M4.indd 41 3/13/09 3:22:43 PM
Annual Report 2008 2 - 42
Attendance of
Name Position Board Meeting
in the Year 2008*
1. Mr. Narong Srisa-an Independent Director and 4/6
Chairman of the Corporate Governance
Committee
2. Mr.Vitthya Vejjajiva IndependentDirectorand 6/6
Chairman of the Audit Committee
3. Dr.Kosol Petchsuwan IndependentDirectorand 6/6
Member of the Audit Committee
4. Mr.Joti Bhokavanij IndependentDirectorand 6/6
Member of the Audit Committee
5. Mr. Dhanin Chearavanont Chairman 3/6
6. Mr. Sumet Jiaravanon Vice Chairman 0/6
7. Dr.Ajva Taulananda ViceChairman 6/6
8. Mr. Chaleo Souvannakitti Vice Chairman 6/6
9. Mr. Athueck Asvanund Vice Chairman, Group General Counsel 6/6
and Company Secretary**
10. Mr. Suphachai Chearavanont Director, President and Chief Executive Officer 6/6
11.Mr.Soopakij Chearavanont Director 0/6
12. Mr. Chatchaval Jiaravanon Director and 1/6
Managing Director-Group Investment
13.Mr.Vichaow Rakphongphairoj Director,ManagingDirectorand 6/6
Group Chief Operating Officer -
Network&Technology
14. Mr. Umroong Sanphasitvong Director 6/6
15. Mr. Norbert Vay Director 6/6
16. Mr. Jens B. Bessai Director 6/6
17. Mr. Harald Link Director 5/6
18. Mr. Narong Chearavanont *** Director 1/6***
The Board of Directors of the Company (as of 31st December 2008) is as follows:
Remark: * In the Year 2008, the Board of Directors held six meetings
** The Board of Directors Meeting No. 4/2551 held on 29th August 2008
has passed a resolution to appoint Mr. Athueck Asvanund, Vice
Chairman and Group General Counsel, to also act as Company Secretary
of the Company. After that, the Board of Directors Meeting No. 1/2552
held on 27th
February 2009 has passed a resolution to appoint
Mrs.RangsineeSujaritsanchaitobeCompanySecretaryinareplacement
of Mr. Athueck Asvanund. The appointment became effective from 27th
February 2009 onwards. The duties of Company Secretary are as
prescribed in the Securities and Exchange Act (No. 4) B.E. 2551. The
Chairman of the Board notified on the change of Company Secretary to
the Securities and Exchange Commission on 9th March 2009
*** the Annual General Meeting of the Shareholders for the Year 2008
dated 29th April 2008 approved the appointment of Mr. Narong
Chearavanont as Director to replace Dr. Lee G. Lam who retire by
rotation on 29th April 2008. The Company held two Board of Directors
meetingsbeforeMr.NarongChearavanontjoined.
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All Directors have qualifications as prescribed by law. None are prohibited
persons under the laws and regulations of the Securities and Exchange Commission and
the Stock Exchange of Thailand.
All Directors take their responsibilities very seriously. They cooperate on all
decisionsaffectingtheCompany,entailingmajorworkandresponsibility.Theyattendall
meetings except in unavoidable circumstances. Directors unable to attend meetings
notify the Board of their absence in advance while providing their comments on the
major agenda items. In addition, the Board of Directors gives priority to attend the
trainingcoursesorganizedbytheThaiInstituteofDirectorsAssociation(“IOD”).
Certain Directors who are Independent Directors are genuinely independent
andarenotauthorizedsignatoriesbindingtheCompany.All IndependentDirectorsare
properly qualified and comply with the principles stipulated by the Capital Market
Supervisory Board.
Authorized Directors
Mr.SuphachaiChearavanontorMr.VichaowRakphongphairoj jointly signwith
Mr.AthueckAsvanundorMr.SoopakijChearavanontorMr.ChatchavalJiaravanon,with
the Company’s seal affixed.
Authority and Responsibilities of the Board of Directors
The Board of Directors is granted the authority and duty to manage the
CompanyincompliancewiththeCompany’sobjectives,ArticlesofAssociation,andthe
resolutions of shareholder meetings. With regard to the management of the Company,
the Board of Directors has the authority to make any decision related to the Company’s
regular operations except for matters that require the approval of the shareholder
meeting as specified by law.
In addition, the Board of Directors may grant authorization to one or more
directors, or any other person, to perform any acts on its behalf. However, for any
decisiononmajoroperationssuchasamajorinvestmentoramajorloanprocurement,
the management team shall propose the said transactions to the Board of Directors for
approval.
Election of Directors
The Company allows minority shareholders to submit nominations for directors
before Annual General Meeting of the Shareholders by using the form provided by
the Company and sending it by registered mail to the Company within the specified
period.
The Compensation and Nominating Committee is responsible for appraising the
qualifications of persons proposed as directors (including independent directors) of the
Company in light of the significant prestige and experience required to fill the role. The
Committee’s deliberations are presented to the Board of Directors for initial
consideration. The Board of Directors then proposes the relevant information, together
with the Compensation and Nominating Committee’s opinion, to the Shareholders’
Meeting for consideration and approval.
Directorsareappointedbyshareholdersbymajorityvote.Allshareholdershave
the rights to appoint directors. Each shareholder is entitled to one vote for each share
held and shall exercise all the votes he or she hold to appoint one or several person(s)
to be director(s), provided that he or she cannot divide his or her votes to any person to
any extent.
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Annual Report 2008 2 - 44
The scope of duty and responsibilities of the Audit Committee:
1. To review the Company’s financial reporting process to ensure that it is
accurate and adequate;
2. To review the Company’s internal control system and internal audit system
to ensure that they are suitable and effective, to determine an internal audit
unit’s independence, as well as to approve the appointment, transfer and
dismissal of the chief of an internal audit unit or any other unit in charge of
an internal audit;
3. To review the Company’s compliance with the law on securities and
exchange, the Exchange’s regulations, and the laws relating to the
Company’s business;
4. To consider, select and nominate an independent person to be the
Company’s auditor, and to propose such person’s remuneration, as well as
to attend a non-management meeting with an auditor at least once a year;
5. To review the Connected Transactions, or the transactions that may lead to
conflicts of interest, to ensure that they are in compliance with the laws
and the Exchange’s regulations, and are reasonable and for the highest
benefit of the Company;
6. To prepare, and to disclose in the Company’s annual report, an Audit
Committee’s Report which will be signed by the Audit Committee’s
Chairman and consist of at least the following information:
a) an opinion on the accuracy, completeness and creditability of the
Company’s financial report,
b) an opinion on the adequacy of the Company’s internal control system,
c) an opinion on the compliance with the law on securities and exchange,
the Exchange’s regulations, or the laws relating to the Company’s business,
d) an opinion on the suitability of an auditor,
e) an opinion on the transactions that may lead to conflicts of interests,
f) the number of the audit committee meetings, and the attendance of
such meetings by each committee member,
g) an opinion or overview comment received by the Audit Committee from
its performance of duties in accordance with the charter, and
h) other transactions which, according to the Audit Committee’s opinion,
shouldbe known to the shareholders andgeneral investors, subject to
the scope of duties and responsibilities assigned by the Company’s Board
of Directors; and
7. To perform any other act as required by law or as delegated by the Board
of Directors.
Attendance of the
Name Position Audit Committee Meeting
in the Year 2008*
1. Mr.Vitthya Vejjajiva ChairmanoftheAuditCommittee 8/8
2. Dr.Kosol Petchsuwan MemberoftheAuditCommittee 8/8
3. Mr.Joti Bhokavanij MemberoftheAuditCommittee 8/8
Remark: * In the Year 2008, the Audit Committee held eight meetings, one of which
was a meeting with the external auditor without presence of management
B. The Committees of the Board of Directors
1) Audit Committee
The Audit Committee of the Company consists of 3 persons as follows:
68461_2-1-2-122 2C_M4.indd 44 3/13/09 3:22:44 PM
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Attendance of the Compensation
Name and Nominating Committee Meeting
in the Year 2008*
1. Mr. Dhanin Chearavanont 1/1
2. Mr. Heinrich Heims 1/1
3. Mr.Soopakij Chearavanont 1/1
4. Mr. Umroong Sanphasitvong 1/1
2) Compensation and Nominating Committee
The Compensation and Nominating Committee is responsible for determining
compensation for, and considering the nomination of, Directors of the Company. The
Committee consists of the following members:
Remark: * In the Year 2008, the Finance Committee held nine meetings.
4) Corporate Governance Committee
The Corporate Governance Committee assists the Board of Director in setting and
reviewing policy on the Corporate Governance of the Company, and following up that the
said policy is properly in practice. The Committee consists of the following members:
Attendance of the
Name Finance Committee Meeting
in the Year 2008*
1. Dr.Ajva Taulananda 8/9
2. Mr. Chaleo Souvannakitti 9/9
3. Mr. Jens B. Bessai 9/9
4. Mr. Umroong Sanphasitvong 9/9
Remark: * In the Year 2008, the Corporate Governance Committee held four meetings.
Attendance of the
Name Corporate Governance Committee Meeting
in the Year 2008*
1. Mr. Narong Srisa-an 2/4
2. Mr.Vitthya Vejjajiva 4/4
3. Dr.Kosol Petchsuwan 3/4
4. Mr.Joti Bhokavanij 4/4
5. Mr. Jens B. Bessai 4/4
6. Dr.Ajva Taulananda 2/4
Remark: * In the Year 2008, the Compensation and Nominating Committee held one meeting
3) Finance Committee
The Finance Committee assists the Board of Directors in reviewing the financial
management of the Company. The Committee consists of the following members:
68461_2-1-2-122 2C_M4.indd 45 3/13/09 3:22:44 PM
Annual Report 2008 2 - 46
C. The Executive Officers
As of 31st December 2008, the executive officers of the Company are as follows:
Remuneration
per person (Baht)
Total
(Baht)
Group 1
- Chairman (Mr. Dhanin Chearavanont) 3,600,000
- Independent Directors who are also the Chairman of
theCommittee(Mr.VitthyaVejjajivaand
Mr. Narong Srisa-an) 3,600,000
Total 10,800,000
Group 2
- Independent Directors who are also Committee members
(Dr.KosolPetchsuwanandMr.JotiBhokavanij) 2,400,000
Total 4,800,000
Group 3
- Vice Chairman
(Mr.SumetJiaravanon,Dr.AjvaTaulananda,
Mr. Chaleo Souvannakitti and Mr. Athueck Asvanund) 1,800,000
Total 7,200,000
The term “Executive Officers” refers to the notification of the Capital Market
Supervisory Board which means Directors; the President; persons with managerial
authority who are among the top four ranked individuals in the Company, after the
President; and all other persons who occupy a position equivalent to a top four ranking.
All the Executive Officers have qualifications as prescribed by law and the
Officers themselves are not forbidden individuals under the laws and pronouncements of
the Securities and Exchange Commission and the Stock Exchange of Thailand.
Authority and Responsibility of the President
The President has authority to supervise and carry on the Company’s day-to-day
business, and if any matter/transaction is important, the President will submit said
matter/transaction to the independent directors and/or the relevant Committee and/or
the Board of Directors and/or shareholders as the case may be, to approve said matter/
transaction. In addition, the President has no authority to approve any matter or
transaction proposed by the Company or its subsidiaries in which he or she may have a
conflict of interest or any other forms of conflict. In such a case, the matter/transaction
must be carried out according to the relevant laws and regulations.
Remuneration of the Company’s Directors and Executive Officers
(1) Remuneration
(1.1) Remuneration of Directors
The 19 directors of the Company were remunerated Baht 33,600,000.-
for the year 2008.
Name Position
1. Mr. Suphachai Chearavanont Director, President and Chief Executive Officer
2.Mr.Vichaow Rakphongphairoj Director,ManagingDirectorand
GroupChiefOperatingOfficer-Network&Technology
3. Mr. Chatchaval Jiaravanon Director and Managing Director - Group Investment
4. Mr. Athueck Asvanund Vice Chairman and Group General Counsel
5.Mr.NoppadolDej-Udom GroupChiefFinancialOfficer
6. Mr. Thiti Nantapatsiri Managing Director - Pay TV Business
7. Mr. Adhiruth Thothaveesansuk Managing Director - Convergence Business
Managing Director - Business Customer
8. Mr.SongthamPhianpattanawit ManagingDirector-EnterpriseCustomer&InternationalServices,
andGroupChiefOperatingOfficer-IT&CM
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(1.2) Remuneration of Executive Officers
The top eight executives received remuneration totaling Baht 106.60
million for the year 2008 (January to December) comprising of salary, performance pay,
provident fund and other benefits.
(2) Other Compensation
Other compensation received by Directors and Executive Officers of the
CompanyareasprovidedforundertheEmployeeStockOptionPlan6Project,namely:
(2.1) Employee Stock Option Plan 2007 (ESOP 2007)
(2.2) Employee Stock Option Plan 2006 (ESOP 2006)
(2.3) Employee Stock Option Plan 2005 (ESOP 2005)
(2.4) Employee Stock Option Plan 2004 (ESOP 2004)
(2.5) Employee Stock Option Plan 2003 (ESOP 2003)
(2.6) Employee Stock Option Plan 2000 (ESOP 2000)
Details of Employee Stock Option Plans
(2.1) Employee Stock Option Plan 2007
The Annual General Meeting of the Shareholders for the Year 2007 held on
24th April 2007 and the Extraordinary General Meeting of the Shareholders No. 1/2550
held on 16th July 2007 approved the issuance and offering of non-transferable warrants
to purchase the Company’s ordinary shares to certain Directors and employees at
executive levelof theCompanyand/or its subsidiaries (“ESOP2007Project”).Summary
details are as follows:
Number of Warrants : 38,000,000 units
Issued and Outstanding
Date of Issuance : 15th May 2008
Maturity : 5 years from the issuance date
Date of Expiry : 14th May 2013
Exercise Period : Each Warrant Holder received 3 separate warrant certificates.
Each certificate represented 1/3 of the total amount of warrants
allotted and is exercisable for subscribing for ordinary shares
as follow:
The 1st Certificate: Warrant Holders can start exercising from
the last business day of May 2008 until
its expiration.
The 2nd
Certificate: Warrant Holders can start exercising from
the last business day of February 2009
until its expiration.
Remuneration
per person (Baht)
Total
(Baht)
Group 4
- Directors
- (Mr.SuphachaiChearavanont,Mr.SoopakijChearavanont,
Mr.ChatchavalJiaravanon,Mr.VichaowRakphongphairoj,
Mr. Umroong Sanphasitvong, Mr. Harald Link,
Mr. Norbert Vay and Mr. Jens B. Bessai ) 1,200,000
- (Dr. Lee G. Lam (1st Jan 08 - 28
th Apr 08) 393,333
- (Mr. Narong Chearavanont (29th
Apr 08 - 31st Dec 08) 806,667
Total 10,800,000
Grand Total 33,600,000
68461_2-1-2-122 2C_M4.indd 47 3/13/09 3:22:44 PM
Annual Report 2008 2 - 48
The 3rd Certificate: Warrant Holders can start exercising from
the last business day of February 2010
until its expiration.
Exercise Price and Ratio : One unit of warrants entitles purchase of one ordinary share
at Baht 7.00
(2.2) Employee Stock Option Plan 2006
The Annual General Meeting of the Shareholders of the Company for the
Year 2006 held on 11th April 2006 approved the issuance and offering of non-transferable
warrants to purchase the Company’s ordinary shares to certain Directors and employees
atexecutiveleveloftheCompanyand/oritssubsidiaries(“ESOP2006Project”).Summary
details are as follows:
Number of Warrants : 36,051,007 units
Issued and Outstanding
Date of Issuance : 31st January 2007
Maturity : 5 years from the issuance date
Date of Expiry : 30th January 2012
Exercise Period : Each Warrant Holder received 3 separate warrant certificates.
Each certificate represented 1/3 of the total amount of warrants
allotted and is exercisable for subscribing for ordinary shares
as follow:
The 1st Certificate: Warrant Holders can start exercising from
the last business day of April 2007 until
its expiration.
The 2nd
Certificate: Warrant Holders can start exercising from
the last business day of April 2008 until
its expiration.
The 3rd Certificate: Warrant Holders can start exercising from
the last business day of April 2009 until
its expiration.
Exercise Price and Ratio : One unit of warrants entitles purchase of one ordinary share
at Baht 10.19
(2.3) Employee Stock Option Plan 2005
The Extraordinary General Meeting of the Shareholders No. 1/2548 held
on 15th July 2005 approved the issuance and offering of non-transferable warrants to
purchase the Company’s ordinary shares to the directors and employees at executive level
of theCompany and/or its subsidiaries (“ESOP2005 Project”). Summarydetails are as
follows:
Number of Warrants : 18,774,429 units
Issued and Outstanding
Date of Issuance : 28th April 2006
Maturity : 5 years from the issuance date
Date of Expiry : 27th April 2011
Exercise Period : Each Warrant Holder received 3 separate warrant certificates.
Each certificate represented 1/3 of the total amount of
warrants allotted and is exercisable for subscribing for
ordinary shares as follows:
The 1st Certificate: Warrant Holders can start exercising from
the last business day of May 2006 until
its expiration.
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The 2nd Certificate: Warrant Holders can start exercising from
the last business day of May 2007 until
its expiration.
The 3rd Certificate: Warrant Holders can start exercising from
the last business day of May 2008 until
its expiration.
Exercise Price and Ratio : One unit of warrant entitles purchase of one ordinary share
at Baht 9.73
(2.4) Employee Stock Option Plan 2004
The Extraordinary General Meeting of the Shareholders No. 2/2547 held
on 10th June 2004 approved the issuance and offering of non-transferable warrants to
purchase the Company’s ordinary shares to certain directors and employees at executive
levelnotexceeding35persons(“ESOP2004Project”).Summarydetailsareasfollows:
Number of Warrants : 18,274,444 units
Issued and Outstanding
Date of Issuance : 7th February 2005
Maturity : 5 years from the issuance date
Date of Expiry : 6th February 2010
Exercise Period : Each Warrant Holder received 3 separate warrant certificates.
Each certificate represented 1/3 of the total amount of
warrants allotted and is exercisable for subscribing for
ordinary shares as follows:
The 1st Certificate: Warrant Holders can start exercising from
7th February 2006 until its expiration.
The 2nd
Certificate: Warrant Holders can start exercising from
7th February 2007 until its expiration.
The 3rd Certificate: Warrant Holders can start exercising from
7th February 2008 until its expiration.
Exercise Price and Ratio : One unit of warrant entitles purchase of one ordinary share
at Baht 11.20
(2.5) Employee Stock Option Plan 2003
EquitywarrantsundertheESOP2003Project,hastotaloutstandingWarrants
of 11,180,788 units. One unit of warrant entitles purchase of one Company’s ordinary
share at the exercise price of Baht 5.20 per share. The said warrants lapsed on 16th June
2008.
(2.6) Employee Stock Option Plan 2000
The Annual General Meeting of the Shareholders for the year 2000 held
on 27th April 2000 approved the issuance and offering of non-transferable warrants to
purchase the Company’s ordinary shares to certain directors and employees at executive
levelnotexceeding35persons(“ESOP2000Project”).Summarydetailsareasfollows:
Number of Warrants : 36,995,000 units
Issued and Outstanding
Date of Issuance : 9th June 2000
Maturity : 10 years from the issuance date
Date of Expiry : 9th June 2010
Exercise Period : (a) Warrant Type 1:
Each Warrant Holder received 3 separate warrant certificates.
Each certificate represented 1/3 of the total amount of
warrants allotted and is exercisable for subscribing for
ordinary shares starting from 30th
June 2000, 2001 and
2002 respectively.
68461_2-1-2-122 2C_M4.indd 49 3/13/09 3:22:44 PM
Annual Report 2008 2 - 50
(b) Warrant Type 2:
Each Warrant Holder received 3 separate warrant certificates.
Each certificate represented 1/3 of the total amount of
warrants allotted and is exercisable for subscribing for
ordinary shares starting from 31st December 2000, 2001
and 2002 respectively.
Exercise Price and Ratio : One unit of warrant entitles purchase of one ordinary share
at Baht 10.60
Details of warrants allotted to Directors and Executive Officers under ESOP Plan
1.Dr.AjvaTaulananda - - - - - - - - - - 2,240,000 6.06
2.Mr.Soopakij 1,400,000 3.68 - - - - - - - - 4,130,000 11.16
Chearavanont
3. Mr. Suphachai 1,875,000 4.93 3,200,000 8.88 1,900,000 10.12 2,434,077 12.74 3,696,402 18.61 6,510,000 17.60
Chearavanont
4. Mr. Vichaow 1,875,000 4.93 1,600,000 4.44 1,000,000 5.33 1,277,890 6.69 1,617,176 8.14 2,800,000 7.57
Rakphongphairoj
5. Mr. Chatchaval Jiaravanon 300,000 0.79 300,000 0.83 350,000 1.86 1,277,890 6.69 1,940,611 9.77 4,130,000 11.16
6. Mr. Athueck Asvanund 1,875,000 4.93 2,000,000 5.55 1,200,000 6.39 1,331,136 6.97 2,021,470 10.18 5,320,000 14.38
7. Mr. Adhiruth 1,400,000 3.68 1,600,000 4.44 1,000,000 5.33 1,277,890 6.69 850,404 4.28 - -
Thothaveesansuk
8. Mr. Thiti Nantapatsiri 1,400,000 3.68 1,600,000 4.44 1,000,000 5.33 1,277,890 6.69 - - - -
9. Mr. Songtham 1,400,000 3.68 1,600,000 4.44 1,000,000 5.33 1,277,890 6.69 - - - -
Phianpattanawit
10. Mr.NoppadolDej-Udom 1,000,000 2.63 800,000 2.22 500,000 2.66 494,422 2.59 487,463 2.45 - -
Warrants under
ESOP 2007
Name
Warrants under
ESOP 2006
Warrants under
ESOP 2005
Warrants under
ESOP 2004
Warrants under
ESOP 2003*
Warrants under
ESOP 2000
%
of
Project
No. of
warrants
%
of
Project
No. of
warrants
%
of
Project
No. of
warrants
%
of
Project
No. of
warrants
%
of
Project
No. of
warrants
%
of
Project
No. of
warrants
Remark: *EquitywarrantsundertheESOP2003Projectlapsedon16th June 2008.
Insider Trading Policy
The Board of Directors is aware of the importance of protecting the Company
from personal insider trading. The Company has a code of conduct regarding inside
information and insider trading, as well as the use of applicable laws to monitor and
prevent the personal use of confidential Company information by management and
related persons. In addition, the Company has a policy of strict compliance to its
requirement that Directors and senior management who have gained inside information
on the Company by virtue of their positions do not use that information in any way that
violates their responsibilities to the Company and its Shareholders. Material information
which has not yet been disclosed is kept confidential, apart from disclosure to the
relevant Director and senior management of the Company. Directors and senior
management must report purchases, sales, transfers and assignations of securities issued
by the Company to the Securities and Exchange Commission (“SEC”) within three
working days of the transaction’s execution, and provide a copy of this report to the
Company for its records and incorporation in its regular report to the Board of Directors.
In this regard, Directors and senior management are required to submit an accurate
report on the securities holder within the required period. This will be deemed one of
68461_2-1-2-122 2C_M4.indd 50 3/13/09 3:22:44 PM
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the material obligations which senior management of the Company need to be aware of
and need to meet. This gives confidence to Directors and senior management that the
business is being managed and developed in a manner which is trustworthy, clear and
transparent, and which is consistent with measurements related to Good Corporate
Governance Policy. It also provides shareholders, including general investors, with
confidence in the Company’s senior management.
Internal Controls
After an assessment of the Company’s internal controls with the Audit
Committee, the Board of Directors has an opinion that the Company’s internal controls
are adequate and suitable. Moreover, the external auditor did not identify any findings
in respect of the Company’s internal controls which would be considered to be material
weaknesses that could have a material impact on the financial statements. The Board
alsoemphasizedthedevelopmentoftheCompany’sCorporateGovernanceinorderto
help improve the internal controls within the Company on a continuing basis.
Personnel
As of 31st December 2008, the total number of employees was as follows:
Work Group and Classification No. of Employees
Management 77
ServiceArea&NetworkOperation 1,820
Marketing&Sales 980
Information Technology 256
Customer Services 478
Finance&Accounting 237
Support 300
Total 4,148
Source : The Company
Remuneration for the Company’s Employees
Remuneration
• MonthlySalary
• AnnualPerformancePay:betweenzeroand4timesthemonthlysalary,
subjecttotheCompany’sperformanceandfinancialstatus.
• Retirement: the employee must be aged 60 years or can take early
retirement with agreement between the Company and the employee.
Severance pay will be paid according to the labor law.
In 2008, the total remuneration for employees was approximately Baht 2,570
million comprising of wages, salaries, social security cost, provident fund and other
benefit.
Other Compensation & Benefits
- Health Plans and Employee Welfare
•In-houseclinic
•AnnualMedicalCheck-up
•NewEmployees’MedicalCheck-up
•GroupHealthInsurance
68461_2-1-2-122 2C_M4.indd 51 3/13/09 3:22:44 PM
Annual Report 2008 2 - 52
•GroupAccidentInsurance
•GrouplifeInsurance
•SocialSecurityFund
•ProvidentFund
- Annual Leave
• The employee shall be entitled to paid annual leave of 10, 12 or 15
working days per calendar year dependent on the seniority of their position or their
number of years of service as follows:
• AssistantDirectororequivalentlevelandupwards:15workingdays
• BelowAssistantDirectororequivalentlevel:
- Past probation to less than 3 years 10 working days
- 3 years upwards to less than 5 years 12 working days
- 5 years upwards 15 working days
Employee Training and Development
Employee Training and Development Policy
The main focus of Learning Center and people development is on true
competencies. These competencies are the cornerstone of the individual and professional
development and career opportunities for the employees. The Learning Center of the
Company provide various learning options for the continual development to help the
employees fulfill their current assignments and prepare them towards their career goals.
Thepeopledevelopmentwillultimatelystrengthentheorganizationalperformance.
The othermajor roles of LearningCenter, beyond the employee training and
development programs provider, are the roles of change agent and business partner to
every department.
Learning Center acts as the change agent by being the change facilitator, who
gives support to the company’s new strategies and directions and encourages all
employees to address highly complex challenges.
At the same time, Learning Center is the business partner to every department.
Together with each department, Learning Center designs and develops the appropriate
series of training and development programs to match with each department’s business
roadmap and render all necessary endorsement to them.
There are approximately 300 - 400 in-house training programs per year. In
2008, the training manday reached 35,561, with the budget of 37 million baht. The
core competency program includes courses such as 4Cs Corporate Culture, Effective
Communication, Planning to Increase Work Efficiency and Effective Self Development,
etc. The executive development program includes courses such as Core Skills for Leader,
Problem Solving and Decision Making, Change Management, etc. The core business and
new technologies program includes courses such as 3G Technology, GPRS & EDGE,
Broadband Network, NGN Network, VOIP Technology, Datacommunication and
Networking. Also, we provide safety program for technicians and engineers. In the part
of the commercial and customer service program for sales, customer service officers and
technicians, there are courses such as True Product and Services, Service Excellence,
Managing Your Image, etc.
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DIRECTOR’S INFORMATION (AS OF 31ST
DECEMBER 2008)
Mr. Narong Srisa-an
Independent Director
81
10,000 shares
-
Honorary Master Degree of Economics, Thammasat University
Director Accreditation Program (DAP)
Companies Listed on the Stock Exchange of Thailand
1998-Present Independent Director and
Chairman of the Corporate Governance Committee,
True Corporation Public Company Limited
Present Chairman and Chairman of Executive Board,
Oishi Group Public Company Limited
Non-listed Companies
Present Chairman, Advance Agro Public Company Limited
Vice Chairman and Vice Executive Chairman,
Thai Beverage Public Company Limited
Vice Chairman and Executive Chairman,
Beer Thai (1991) Public Company Limited
Chairman, Sura Banyeekhan Company Limited
Chairman of Executive Board, Thai Beverage Can Limited
Chairman, Thanakorn Vegetable Oil Products Company Limited
Director, Telecom Holding Company Limited
Name :
Position :
Age (year) :
True Share Ownership (31/12/08) :
Family Relationship :
Education :
Related training programs :
held by the Thai Institute of
Directors Association (IOD)
Major Experience :
68461_2-1-2-122 2C_M4.indd 53 3/13/09 3:22:44 PM
Annual Report 2008 2 - 54
Mr. Vitthya Vejjajiva
Independent Director and Chairman of the Audit Committee
72
-
-
Master Degree of Laws, Harvard University, USA
Master Degree of Arts, University of Cambridge, England
Bachelor of Laws, University of Cambridge, England
Barrister-at-law, Gray’s Inn
Director Accreditation Program (DAP)
Audit Committee Program (ACP)
Chairman 2000
Companies Listed on the Stock Exchange of Thailand
1998-Present Independent Director and Chairman of the Audit Committee,
True Corporation Public Company Limited
Non- listed Companies
1998-Present Chairman,
KLine(Thailand)CompanyLimitedanditssubsidiaries
1991-1992 Permanent Secretary of the Ministry of Foreign Affairs
1988 Ambassador Extraordinary and Plenipotentiary of the
United States of America
1984 Ambassador Extraordinary and Plenipotentiary of Belgium
and the European Community
1981 Ambassador Extraordinary and Plenipotentiary of Canada
1979 Director, General of Department of Economic Affairs
Name :
Position :
Age (year) :
True Share Ownership (31/12/08) :
Family Relationship :
Education :
Related training programs :
held by the Thai Institute of
Directors Association (IOD)
Major Experience :
68461_2-1-2-122 2C_M4.indd 54 3/13/09 3:22:44 PM
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Dr. Kosol Petchsuwan
Independent Director and Member of the Audit Committee
69
-
-
Doctor of Philosophy (Engineering), Imperial College London
Bachelor of Engineering, Imperial College London
Director Accreditation Program (DAP)
Director Certification Program (DCP)
Audit Committee Program (ACP)
Chairman 2000
Companies Listed on the Stock Exchange of Thailand
1999-Present Independent Director and Member of the Audit Committee,
True Corporation Public Company Limited
2004-Present Independent Director and Chairman of the Audit Committee,
ACL Bank Public Company Limited
Non-listed Companies
2001-Present Director,MahidolWittayanusornSchool(PublicOrganization)
2001-2005 President, The Telecommunications Association of Thailand
under Royal Patronage
2000-2001 Chairman, The Aeronautical Radio of Thailand Limited
1986-1992 Rector,KingMongkut’sInstituteofTechnologyLadkrabang
Mr. Joti Bhokavanij
Independent Director and Member of the Audit Committee
66
-
-
Fellow of the Association of Chartered Certified Accountants, England
Programme for Management Development, Harvard Business School, USA
Marketing Management Programme,
Stanford University, Graduate School of Business, USA
Director Accreditation Program (DAP)
Chairman 2000
Companies Listed on the Stock Exchange of Thailand
1999-Present Independent Director and Member of the Audit Committee,
True Corporation Public Company Limited
Chief Executive Officer,
ACL Bank Public Company Limited
Executive Chairman, TISCO Finance Public Company Limited
President&CEO,ThaiWahGroupofCompanies
Managing Director and Consul-General of Denmark for Bangkok
The East Asiatic (Thailand) Public Company Limited
Non-listed Companies
2002-Present Director, True Move Company Limited
Director, Bangkok Inter Teletech Public Company Limited
Name :
Position :
Age (year) :
True Share Ownership (31/12/08) :
Family Relationship :
Education :
Related training programs :
held by the Thai Institute of
Directors Association (IOD)
Major Experience :
Name :
Position :
Age (year) :
True Share Ownership (31/12/08) :
Family Relationship :
Education :
Related training programs :
held by the Thai Institute of
Directors Association (IOD)
Major Experience :
2004-2006
2000-2001
1994-1997
1992-1994
68461_2-1-2-122 2C_M4.indd 55 3/13/09 3:22:44 PM
Annual Report 2008 2 - 56
Mr. Dhanin Chearavanont
Chairman
69
-
Mr.Suphachai’s,Mr.Narong’sandMr.Soopakij’sfather
CommercialSchool,HongKong
Shantou Secondary School, The People’s Republic of China
The National Defence College of Thailand
Director Accreditation Program (DAP)
Companies Listed on the Stock Exchange of Thailand
Present Chairman, True Corporation Public Company Limited
Chairman, Charoen Pokphand Foods Public Company Limited
Chairman, CP All Public Company Limited
Honorary Chairman, Siam Makro Public Company Limited
Non-listed Companies
Present Chairman, Subsidiaries of True Corporation Public Company
Limited
Chairman, True Move Company Limited
Chairman and Chief Executive Officer, Charoen Pokphand
Group Company Limited and its subsidiaries
Chairman, Subsidiaries of Charoen Pokphand Foods Public
Company Limited
Chairman, Subsidiaries of CP All Public Company Limited
Mr. Sumet Jiaravanon
Vice Chairman
74
150,000 shares
Mr. Chatchaval’s father
Secondary School, Sarasitphitayalai, Ratchaburi
- None -
Companies Listed on the Stock Exchange of Thailand
1993-Present Vice Chairman, True Corporation Public Company Limited
Non-listed Companies
1993- Present Executive Chairman,
Charoen Pokphand Group Company Limited
Present Director,
Subsidiaries of True Corporation Public Company Limited
Name :
Position :
Age (year) :
True Share Ownership (31/12/08) :
Family Relationship :
Education :
Related training programs :
held by the Thai Institute of
Directors Association (IOD)
Major Experience :
Name :
Position :
Age (year) :
True Share Ownership (31/12/08) :
Family Relationship :
Education :
Related training programs :
held by the Thai Institute of
Directors Association (IOD)
Major Experience :
68461_2-1-2-122 2C_M4.indd 56 3/13/09 3:22:44 PM
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Dr. Ajva Taulananda
Vice Chairman
71
-
-
Honorary Doctorate of Management, The University of Thai Chamber of
Commerce
Honorary Doctorate of Engineering, Ramkhamhaeng University
Honorary Doctorate of Engineering, Chulalongkorn University
Doctorate of Industrial Engineering and System, Illinois Institute of
Technology, USA
Master Degree of Industrial Engineering, Iowa State of University, USA
Bachelor of Industrial Engineering, Chulalongkorn University
SpecialCertificate:Public–Privatejointdefencecurricum,Class1,
The National Defence College of Thailand
Director Accreditation Program (DAP)
Chairman 2000
Director Certification Program (DCP)
Companies Listed on the Stock Exchange of Thailand
1992-Present Vice Chairman, True Corporation Public Company Limited
1993-1999 Director and President, True Corporation Public Company
Limited
Non-listed Companies
1992-Present Vice Chairman, Charoen Pokphand Group Company Limited
Honorary Chairman,
The Thai Chamber of Commerce and Board of Trade of Thailand
1991-1992 Deputy Minister, Ministry of Agriculture and Cooperatives
Present Director, Subsidiaries of True Corporation Public Company Limited
Mr. Chaleo Souvannakitti
Vice Chairman
80
3,350,000 shares
-
Master Degree of Business Administration, Indiana University, USA
Bachelor of Accounting, Faculty of Commerce and Accountancy,
Chulalongkorn University
- None -
Companies Listed on the Stock Exchange of Thailand
1992-Present Vice Chairman, True Corporation Public Company Limited
Non-listed Companies
1992-Present Director, Telecom Holding Company Limited
Director, Subsidiaries of True Corporation Public Company Limited
Other Important Position
: Chairman, Audit Committee Board of Trade of Thailand
: Managing Director, Transport Company Limited
: President, Bangkok Transit Authority
Name :
Position :
Age (year) :
True Share Ownership (31/12/08) :
Family Relationship :
Education :
Related training programs :
held by the Thai Institute of
Directors Association (IOD)
Major Experience :
Name :
Position :
Age (year) :
True Share Ownership (31/12/08) :
Family Relationship :
Education :
Related training programs :
held by the Thai Institute of
Directors Association (IOD)
Major Experience :
68461_2-1-2-122 2C_M4.indd 57 3/13/09 3:22:44 PM
Annual Report 2008 2 - 58
Mr. Athueck Asvanund*
Vice Chairman, Group General Counsel and Company Secretary
57
1,000,046 shares
-
MasterDegreeofLaws,specializedinInternationalLegalStudies,
New York University, USA
Bachelor of Laws (Honours), Thammasat University
Capital Market Academy Leader Program
Director Accreditation Program (DAP)
Companies Listed on the Stock Exchange of Thailand
1997-Present Vice Chairman and Group General Counsel,
True Corporation Public Company Limited
Advisor to the Board of Directors, CP All Public Company
Limited
2008-Present Company Secretary, True Corporation Public Company Limited
Non-listed Companies
1997-Present Vice Chairman and Group General Counsel, Subsidiaries of
True Corporation Public Company Limited
Group General Counsel, Charoen Pokphand Group Company
Limited and its subsidiaries
Director, True Visions Public Company Limited and its
subsidiaries
2002-Present Director, True Move Company Limited
Present Director, Aqua-Agri Foods International, Inc.
2001-2006 Associate Judge, Central Intellectual Property and
International Trade Court
1978-1997 Baker&McKenzie
Present Part-time Lecturer, Business Law, Faculty of Law,
Chulalongkorn University
Name :
Position :
Age (year) :
True Share Ownership (31/12/08) :
Family Relationship :
Education :
Training :
Related training programs :
held by the Thai Institute of
Directors Association (IOD)
Major Experience :
*AuthorizedSignatory
68461_2-1-2-122 2C_M4.indd 58 3/13/09 3:22:44 PM
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Mr. Suphachai Chearavanont*
Director, President and Chief Executive Officer
41
1,250,000 shares
Mr.Dhanin’sson,Mr.Soopakij’sandMr.Narong’syoungerbrother
Bachelor of Business Administration in Financial Management
Boston University, USA
- None -
Companies Listed on the Stock Exchange of Thailand
True Corporation Public Company Limited
1999-Present President and Chief Executive Officer
1997 Senior Executive Vice President
1996 Executive Vice President, Business Operations
1995 General Manager, East Region
1994 Senior Vice President, Planning and Project Coordination
&Support
1993 Vice President, the Operation Room
1992 Senior Officer, the President’s Office
Non-listed Companies
2006-Present Chief Executive Officer, True Visions Public Company Limited
2002-Present Chief Executive Officer, True Move Company Limited
2001-Present Chairman,PantavanijCompanyLimited
2000-2005 Chairman, Freewill Solutions Company Limited
1999-Present Chairman,Wire&WirelessCompanyLimited
1996 President, Asia Multimedia Company Limited
1995 Chief Operating Officer, True Visions Cable Public Company
Limited (Formerly named UTV Cable Network Public
Company Limited)
ManagingDirector,Wire&WirelessCompanyLimited
1991 2 Years with Vinythai Company Limited
1990 1 Year with Soltex Federal Credit Union, USA
1989 1 Year with Siam Makro Company Limited
Directorships
- True Corporation Public Company Limited
- True Move Company Limited
- True Visions Public Company Limited
- Other subsidiaries of True Corporation Public Company Limited
-PantavanijCompanyLimited
- CPPC Public Company Limited
- Chia Tai Enterprises International Limited
- Asia Freewill Company Limited
- Freewill Solutions Company Limited
- C.P. Pokphand Company Limited
SocialContributions&OtherExperience
2007-Present Member of the Bid Committee of Bangkok for the Host City
of the 1st Summer Youth Olympic Games in 2010, Ministry
ofTourism&Sports
2006-Present Member of the Thai Red Cross Eyebank Committee
1999-Present Director&AdvisoroftheTelecommunicationsAssociation
of Thailand under the Royal Patronage (TCT)
2005-2007 Member of the Listed Companies Association (LCA)
Name :
Position :
Age (year) :
True Share Ownership (31/12/08) :
Family Relationship :
Education :
Related training programs :
held by the Thai Institute of
Directors Association (IOD)
Major Experience :
*AuthorizedSignatory
68461_2-1-2-122 2C_M4.indd 59 3/13/09 3:22:45 PM
Annual Report 2008 2 - 60
Mr. Soopakij Chearavanont*
Director
45
-
Mr. Dhanin’s son, Mr. Narong’s and Mr. Suphachai’s elder brother
Bachelor of Business Administration, New York University, USA
- None -
Companies Listed on the Stock Exchange of Thailand
Present Director, True Corporation Public Company Limited
Director, CP All Public Company Limited
Non-listed Companies
Present Co-Chairman,ShanghaiKinghillLimited-SuperBrandMall
Chairman, Chia Tai Enterprises International Limited
Chairman, True Visions Public Company Limited
Executive Chairman, Telecom Holding Company Limited
ChiefExecutiveOfficer,RealEstate&LandDevelopmentBusiness
(China), Charoen Pokphand Group Company Limited
Vice Chairman, Automotive Industrial Products and Finance
Business, Charoen Pokphand Group Company Limited
Vice Chairman, Real Estate and Land Development Business
(Thailand) Charoen Pokphad Group Company Limited
Vice Chairman, Marketing and Distribution Business (China),
Charoen Pokphand Group Company Limited
Director, True Move Company Limited
Director, Subsidiaries of True Corporation Public Company Limited
Mr. Chatchaval Jiaravanon*
Director and Managing Director - Group Investment
46
-
Mr. Sumet’s son
Bachelor of Business Administration
University of Southern California, USA
Director Accreditation Program (DAP)
Companies Listed on the Stock Exchange of Thailand
1993-Present Director and Managing Director-Group Investment,
True Corporation Public Company Limited
2001-Present Director and Member of the Audit Committee,
Ticon Industrial Connection Public Company Limited
Non-listed Companies
President and CEO, Telecom Holding Company Limited
CEO, True Multimedia Company Limited,
True Internet Company Limited and Asia Infonet Company
Limited
Chairman,ThaiKodamaCompanyLimited
Director,ThaiKodamaCompanyLimited
Director, Metro Machinery Company Limited
Director, Subsidiaries of True Corporation Public Company
Name :
Position :
Age (year) :
True Share Ownership (31/12/08) :
Family Relationship :
Education :
Related training programs :
held by the Thai Institute of
Directors Association (IOD)
Major Experience :
Name :
Position :
Age (year) :
True Share Ownership (31/12/08) :
Family Relationship :
Education :
Related training programs :
held by the Thai Institute of
Directors Association (IOD)
Major Experience :
*AuthorizedSignatory
2000-Present
1997-Present
2006-Present
1992-2005
1990-Present
Present
68461_2-1-2-122 2C_M4.indd 60 3/13/09 3:22:45 PM
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Mr. Vichaow Rakphongphairoj*
Director, Managing Director and
GroupChiefOperatingOfficer-Network&Technology
51
1,627,058 shares
-
Master Degree of Business Administration, Pepperdine University, USA
Master Degree of Electrical Engineering, University of Wisconsin, USA
BachelorofElectricalEngineering,ArizonaStateUniversity,USA
Director Certification Program (DCP)
Companies Listed on the Stock Exchange of Thailand
True Corporation Public Company Limited
2000-Present Director, Managing Director and Group Chief Operating
Officer-Network&Technology
1998-2000 E.V.P.,Business&Enterprise
1997-1998 E.V.P.,CentralOperation&InformationTechnology
1996-1997 Region Director, Bangkok-Southeast Region
1995-1996 Region Director, Bangkok-West Region
Non-listed Companies
Present Director, Subsidiaries of True Corporation Public Company
Limited
Mr. Umroong Sanphasitvong
Director
56
384,000 shares
-
Master Degree of Accounting, Thammasat University
Bachelor of Accounting, Thammasat University
Director Certification Program (DCP)
Companies Listed on the Stock Exchange of Thailand
2001-Present Director, True Corporation Public Company Limited
Present Director, CP All Public Company Limited
Non-listed Companies
Present Deputy Group CFO,
Charoen Pokphand Group Company Limited
Director,AyudhyaAllianzC.P.LifePublicCompanyLimited
Director, CPPC Public Company Limited
Aug 1, 2003-Present Director, VinaSiam Bank
Name :
Position :
Age (year) :
True Share Ownership (31/12/08) :
Family Relationship :
Education :
Related training programs :
held by the Thai Institute of
Directors Association (IOD)
Major Experience :
Name :
Position :
Age (year) :
True Share Ownership (31/12/08) :
Family Relationship :
Education :
Related training programs :
held by the Thai Institute of
Directors Association (IOD)
Major Experience :
*AuthorizedSignatory
68461_2-1-2-122 2C_M4.indd 61 3/13/09 3:22:45 PM
Annual Report 2008 2 - 62
Mr. Norbert Vay
Director
57
-
-
MBA(Dipl.Kaufmann):UniversityofMannheim
- None -
Companies Listed on the Stock Exchange of Thailand
2007-Present Director, True Corporation Public Company Limited
Non-listed Companies
2004-PresentKfWFirstVicePresident&HeadofDepartment
1988-2004 KfWVicePresident&DeputyHeadofDepartment
(AssetFinanceandExport&ProjectFinance)
1981-1988 KfWProjectManagerAircraft&Export-Financing
1978-1981 BHF-Bank branch manager
Mr. Jens B. Bessai
Director
38
-
-
Master Degree of Business Administration of J.W. Goethe-University of
Frankfurt am Main, Germany
- None -
Companies Listed on the Stock Exchange of Thailand
2007-Present Director, True Corporation Public Company Limited
Non-listed Companies
2007-Present HeadofKfW’sSouth-EastAsiaRegionalOffice,Bangkok
2006-2007 SeniorOfficerofKfW’sSouth-EastAsiaRegionalOffice,Bangkok
1998-2006 KfWExportandProjectFinance,FrankfurtamMain
1990-1992 Deutsche Bank, Osnabruck
Mr. Harald Link
Director
54
50,000 shares
-
MBA,St.GallenUniversity,Switzerland
- None -
Companies Listed on the Stock Exchange of Thailand
2000-Present Director, True Corporation Public Company Limited
1998-Present Director, Siam City Cement Public Company Limited
Non-listed Companies
1987-Present ManagingPartner,B.Grimm&Co.R.O.P.
Chairman, B. Grimm Group of Companies
Name :
Position :
Age (year) :
True Share Ownership (31/12/08) :
Family Relationship :
Education :
Related training programs :
held by the Thai Institute of
Directors Association (IOD)
Major Experience :
Name :
Position :
Age (year) :
True Share Ownership (31/12/08) :
Family Relationship :
Education :
Related training programs :
held by the Thai Institute of
Directors Association (IOD)
Major Experience :
Name :
Position :
Age (year) :
True Share Ownership (31/12/08) :
Family Relationship :
Education :
Related training programs :
held by the Thai Institute of
Directors Association (IOD)
Major Experience :
68461_2-1-2-122 2C_M4.indd 62 3/13/09 3:22:45 PM
Together ...Possible 2 - 63
Mr. Narong Chearavanont
Director
43
84,000 shares
Mr.Dhanin’sson,Mr.Soopakij’syoungerbrotherandMr.Suphachai’s
elder brother
BachelorofScience,MajorBusinessAdministration,NewYorkUniversity,USA
Advance Management Program:
Transforming Proven Leaders into Global Executives,
Harvard Business School, Harvard University
Director Accreditation Program (DAP) (2550)
Companies Listed on the Stock Exchange of Thailand
2008-Present Director, True Corporation Public Company Limited
1999-Present Director, CP All Public Company Limited
Non-listed Companies
2008-Present Director, True Visions Public Company Limited
Director, Chia Tai Distribution Investment Company Limited
Director, CPPC Public Company Limited
Director, Ningbo Beston Plastics Co., Ltd.
Director, Beston Action UtilityWear (Lian Yungang) Co., Ltd.
Executive Director, Chia Tai Enterprise International Limited
Executive Vice Chairman, Shanghai Lotus Supermarket Chain
Store Co., Ltd.
Executive Director, C.P. Pokphand Co., Ltd.
Director,BeijingCPLotusCo.,Ltd.
Deputy Chairman, Shi jia zhuang Lotus Supermarket Chain
Store Co., Ltd.
Director, Qingdao Lotus Supermarket Chain Store Co., Ltd.
Deputy Chairman, Jinan Lotus Supermarket Chain Store Co., Ltd.
Chairman, Shantou Lotus Supermarket Chain Store Co., Ltd.
Chairman,GuangzhouLotusSupermarketChainStoreCo.,Ltd.
Director, Foshan Nanhai Hua Nan Tong Trading Development
Co., Ltd.
Director, Guangdong Hua Nan Tong Trading Development
Co., Ltd.
Director, Xi’an Lotus Supermarket Chain Store Co., Ltd.
Director, Tai’an Lotus Supermarket Chain Store Co., Ltd.
Chairman, Chester Food (Shanghai) Co., Ltd.
Chairman, CP Food Product (Shanghai) Co., Ltd.
DeputyChairman,BeijingLotusSupermarketChainStoreCo.,Ltd.
DeputyChairman,TianjinLotusSupermarketChainStoreCo.,Ltd.
Director, Chia Tai Enterprises International Limited
President, Shanghai Lotus Supermarket Chain Store Co., Ltd.
Director, Business Development Bank
Director, Shanghai Lotus Supermarket Chain Store Co., Ltd.
Director,YangtzeSupermarketInvestmentCo.,Ltd.
Director,HongKongFortuneLimited
President, Shanghai Ek-Chor Distribution Co., Ltd.
President, Ek-Chor Trading (Shanghai) Co., Ltd.
President, Ek-Chor Distribution (Thailand) Co., Ltd.
Name :
Position :
Age (year) :
True Share Ownership (31/12/08) :
Family Relationship :
Education :
Related training programs :
held by the Thai Institute of
Directors Association (IOD)
Major Experience :
2007-Present
2005-Present
2004-Present
2003-Present
2002-Present
2001-Present
2001-2003
1997-2002
1995-1997
68461_2-1-2-122 2C_M4.indd 63 3/13/09 3:22:45 PM
Annual Report 2008 2 - 64
Mr. Noppadol Dej-Udom
Group Chief Financial Officer
41
210,000 shares
-
Master Degree in Business Administration
Sasin Graduate Institute of Business Administration of Chulalongkorn
University
Bachelor Degree in Mechanical Engineering
Rensselaer Polytechnic Institute, USA
Director Certification Program 101/2008
Companies Listed on the Stock Exchange of Thailand
True Corporation Public Company Limited
2007-Present Group Chief Financial Officer
2003-2007 Director&GeneralManager-Online
2000-2003 Senior Vice President - Corporate Finance
1998-2000 VicePresident-StrategicPlanning&BusinessDevelopment
Department
Non-listed Companies
Present Director, True Internet Company Limited
Director, True Universal Convergence Company Limited
Director, True International Communication Company Limited
Director, Future Gamer Company Limited
Director,MKSCWorldDotComCompanyLimited
Director, True Music Company Limited
Director, Internet Shopping Mall Company Limited
Director, Online Advertising Goldsite Company Limited
Director,TelecomKSCCompanyLimited
Director, True Money Company Limited
Director, Asia Infonet Company Limited
Director, True Magic Company Limited
Director, Asia DBS Public Company Limited
Director, BeBoydCG Company Limited
Director,KSCCommercialInternetCompanyLimited
Director,InternetKnowledgeServiceCenterCompanyLimited
Director, NC True Company Limited.
Director, True Internet Data Center Company Limited.
Managing Director, True Universal Convergence Company
Limited
Managing Director, True Public Communication Company
Limited
Managing Director, True International Communication
Company Limited
Managing Director, True Internet Gateway Company Limited.
Managing Director, True Digital Entertainment Company
Limited
Managing Director, True Internet Company Limited
VicePresident,CorporateFinance&BusinessDevelopment
Department, Asia Multimedia Company Limited
Name :
Position :
Age (year) :
True Share Ownership (31/12/08) :
Family Relationship :
Education :
Related training programs :
held by the Thai Institute of
Directors Association (IOD)
Major Experience :
2004-Present
2006-2008
2006-2008
2006-2008
2004-2008
2003-2008
2007-2007
2007-2007
2007-2007
2006-2007
2005-2007
2003-2007
1997-1998
68461_2-1-2-122 2C_M4.indd 64 3/13/09 3:22:45 PM
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Mr. Thiti Nantapatsiri
Managing Director - Pay TV Business
54
-
-
BachelorDegree of Engineering (Electrical), KingMongkut’s Institute of
Technology, Ladkrabang Campus
- None -
Companies Listed on the Stock Exchange of Thailand
Present Managing Director - Pay TV Business,
True Corporation Public Company Limited
1999-2003 Executive Vice President, Loxley Public Company Limited
1997-1999 First Senior Vice President, Loxley Public Company Limited
Non-listed Companies
2008-Present Director, Panther Entertainment Company Limited
Director, Future Gamer Company Limited
2007-Present Director, True Universal Convergence Company Limited
Director,TelecomKSCCompanyLimited
Director, True Music Radio Company Limited
2006-Present Director, True Visions Public Company Limited
Director, True Internet Company Limited
Director, Samutpakan Media Corporation Company Limited
Director, Cineplex Company Limited
Director, Click TV Company Limited
Director, Red Media Company Limited
Director, IBC Symphony Company Limited
Director, True Visions Cable Public Company Limited
Director, Satellite Service Company Limited
Director,MKSCWorldDotComCompanyLimited
Director, True Music Company Limited
Director, Internet Shopping Mall Company Limited
Director, Online Advertising Goldsite Company Limited
Director, BeBoydCG Company Limited
Director, True Magic Company Limited
2001-2002 President&CEO,
Hutchison CAT Wireless Multimedia Company Limited
1992-2000 President&CEO,
Hutchison Telecommunications (Thailand) Company Limited
Name :
Position :
Age (year) :
True Share Ownership (31/12/08) :
Family Relationship :
Education :
Related training programs :
held by the Thai Institute of
Directors Association (IOD)
Major Experience :
68461_2-1-2-122 2C_M4.indd 65 3/13/09 3:22:45 PM
Annual Report 2008 2 - 66
Mr. Adhiruth Thothaveesansuk
Managing Director - Convergence Business and
Managing Director - Business Customer
45
850,404 shares
-
MasterDegreeofFinance&Marketing,IndianaUniversity
of Pennsylvania, USA
Bachelor of Industrial Management, Thammasat University
Director Certification Program (DCP)
Director Diploma of Australian Institution of Director 2005
Companies Listed on the Stock Exchange of Thailand
Present Managing Director - Convergence Business and
Managing Director - Business Customer,
True Corporation Public Company Limited
2001 Executive Vice President, True Corporation Public Company
Limited
Non-listed Companies
Present President, Asia Wireless Communication Company Limited
President, True Money Company Limited
Board of Director, True Visions Public Company Limited
2002 Chief Commercial Officer, True Move Company Limited
1998-2002 GeneralManager,Wire&WirelessCompanyLimited
1998-2001 President, Asia Wireless Communication Company Limited
Name :
Position :
Age (year) :
True Share Ownership (31/12/08) :
Family Relationship :
Education :
Related training programs :
held by the Thai Institute of
Directors Association (IOD)
Major Experience :
68461_2-1-2-122 2C_M4.indd 66 3/13/09 3:22:45 PM
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Mr. Songtham Phianpattanawit
ManagingDirector-EnterpriseCustomer&InternationalServicesand
GroupChiefOperatingOfficer-IT&CM
50
700 shares
-
Bachelor of Science (Computer Science), University of South Alabama, USA
Director Certification Program (DCP no.54)
Companies Listed on the Stock Exchange of Thailand
Present Managing Director - Enterprise Customer & International
ServicesandGroupChiefOperatingOfficer-IT&CM
Non-listed Companies
Present Executive Director - Corporate Solution,
True Move Company Limited
Acting President, True Multimedia Company Limited
President,Wire&WirelessCompanyLimited
President, True Internet Data Center Company Limited
ExecutiveCommittee,PantavanijCompanyLimited
Director, Freewill Solutions Company Limited
Director, True Internet Gateway Company Limited
Director, Bangkok Inter Teletec Public Company Limited
Country General Manager / MD, IBM Thailand Company
Limited
Chairman, IBM Solution Delivery Company Limited
Director, IBM Storage Product Thailand Company Limited
Director,Sales&Marketing,IBMThailandCompanyLimited
Country Manager System Sales, IBM Thailand Company
Limited
CountryManagerFinance&AdministrationandCFO,
IBM Thailand Company Limited
Service Business Executive, IBM Thailand Company Limited
Name :
Position :
Age (year) :
True Share Ownership (31/12/08) :
Family Relationship :
Education :
Related training programs :
held by the Thai Institute of
Directors Association (IOD)
Major Experience :
2006-Present
2001-2003
2001-2002
2002
1998
1997
68461_2-1-2-122 2C_M4.indd 67 3/13/09 3:22:45 PM
Annual Report 2008 2 - 68
The Company Directors’ Shareholding in True’s affiliates as of 31st December 2008 are as follows:
Mr. Dhanin Chearavanont Telecom Holding Co., Ltd. - 1
Bangkok Inter Teletech Public Company - 1
Limited
Mr. Sumet Jiaravanon Bangkok Inter Teletech Public Company - 1
Limited
Mr. Chaleo Souvannakitti Telecom Holding Co., Ltd. - 1
Telecom International Co., Ltd. - 1
Dr.Ajva Taulananda TelecomInternationalCo.,Ltd. - 1
Telecom Training and Development Co., Ltd. - 1
True Touch Co., Ltd. - 1
True Multimedia Co., Ltd. - 1
Asia DBS Public Company Limited - 1
Asia Infonet Co., Ltd. - 1
Asia Wireless Communication Co., Ltd. - 1
True Internet Co., Ltd. - 1
True Lifestyle Retail Co., Ltd. - 1
Mr. Chatchaval Jiaravanon Telecom International Co., Ltd. - 1
Wire&WirelessCo.,Ltd. - 5
True Touch Co., Ltd. - 1
True Internet Co., Ltd. - 1
Asia DBS Public Company Limited - 1
Asia Infonet Co., Ltd. - 1
Asia Wireless Communication Co., Ltd. - 1
True Multimedia Co., Ltd. - 1
True Lifestyle Retail Co., Ltd. - 1
True Internet Data Center Co., Ltd. - 1
Mr.SoopakijChearavanont TelecomInternationalCo.,Ltd. - 1
True Touch Co., Ltd. - 1
True Internet Co., Ltd. - 1
Asia DBS Public Company Limited - 1
Asia Infonet Co., Ltd. - 1
Asia Wireless Communication Co., Ltd. - 1
True Multimedia Co., Ltd. - 1
Director Company Change Outstanding
in 2008 Share(s)
68461_2-1-2-122 2C_M4.indd 68 3/13/09 3:22:45 PM
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Director Company Change Outstanding
in 2008 Share(s)
Mr. Suphachai Chearavanont Telecom Holding Co., Ltd. - 1
Telecom International Co., Ltd. - 1
Telecom Training and Development Co., Ltd. - 1
Wire&WirelessCo.,Ltd. - 5
True Touch Co., Ltd. - 1
True Internet Co., Ltd. - 1
Asia DBS Public Company Limited - 1
Asia Infonet Co., Ltd. - 1
Asia Wireless Communication Co., Ltd. - 1
True Multimedia Co., Ltd. - 1
True Money Co., Ltd. - 1
NC True Co., Ltd. - 1
True Internet Data Center Co., Ltd. - 1
Bangkok Inter Teletech Public Company Limited - 1
True Distribution and Sales Co., Ltd. - 1
Mr. Athueck Asvanund True Money Co., Ltd. - 1
Bangkok Inter Teletech Public Company Limited - 1
Mr.VichaowRakphongphairoj TelecomInternationalCo.,Ltd. - 1
True Touch Co., Ltd. - 1
True Internet Co., Ltd. - 1
Asia DBS Public Company Limited - 1
Asia Infonet Co., Ltd. - 1
Asia Wireless Communication Co., Ltd. - 1
True Multimedia Co., Ltd. - 1
K.I.N.(Thailand)Co.,Ltd. - 1
True Money Co., Ltd. - 1
True Magic Co., Ltd. - 1
Bangkok Inter Teletech Public Company Limited - 1
68461_2-1-2-122 2C_M4.indd 69 3/13/09 3:22:45 PM
Annual Report 2008 2 - 70
The Company fully recognizes the importance of corporate governance and
established its Good Corporate Governance policy in 2002. This is regularly modified to
take account of changes in the Company’s business. It is also kept in line with corporate
governance-related laws and regulations issued by the Stock Exchange of Thailand to
international standards.
True has two levels of corporate governance oversight by the Board of Directors
and by management. The Board of Directors has established the Corporate Governance
Committee which comprises Mr. Narong Srisa-an, Mr. Vitthya Vejjajiva, Dr. Ajva
Taulananda,Dr.KosolPetchsuwan,Mr.JotiBhokavanijandMrJensB.Bessai.Corporate
governance at management level is overseen by the CEO and other senior executives.
In 2008, the Company carried out its operations according to the corporate
governance policy as follows:
Section 1
Rights of Shareholders
1. TheBoardofDirectors recognizes the rights of shareholders and treats its
shareholders in a fair and equitable manner. The corporate governance policy indicates
that the Company - as much as possible - takes the rights of shareholders into
consideration without being limited to the rights specified only by law.
2. In the year 2008, the Company held two shareholder meetings: the Annual
General Meeting of the Shareholders (the “AGM”) for the year 2008 on April 29, 2008
and the Extraordinary General Meeting of the Shareholders No. 1/2551 on December
19, 2008. For the convenience of shareholders, the meetings were scheduled on a
working day during working hours (at 2 pm) and held in Bangkok where transportation
is convenient.
3. The Company sends shareholders an invitation letter to inform them of dates,
times, locations, meeting agendas and the background to issues which shareholders are
being asked to vote on, and rules and regulations for the meeting and its voting
processes. This information is provided to shareholders in the notice of meeting in
accordance with the legally required advance period. Information is explained in detail so
a reader who has no background knowledge of the topic will still be able to easily
understand it. All information regarding shareholder meetings has been posted on the
Company’s website around 3-4 weeks in advance before notice of the meetings is sent
out, so that shareholders can study all information prior to receiving the notice.
4. The Company’s policy prohibits any action that could be considered to
violate a shareholder’s right to access information on the shareholder meeting.
Shareholders can make advance inquiries about information they do not understand
or submit advance questions to the Company’s Investor Relations Department on
0-2699-2515 or to the Company Secretary Department on 0-2643-0076.
Corporate Governance Report
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5. The Company encourages shareholders’ participation and voting in meetings
at no charge. Any action that could be considered to violate their right to attend
meetings is prohibited.
6. The Company has streamlined its procedures for attending and voting at
meetings. The chairman of the meeting ensures there is appropriate time set aside for
discussion and encourages shareholders to express their opinions and ask questions
related to the Company’s operations. Moreover, after the meeting directors meet with
shareholders in person and provide them with an opportunity to ask any questions they
may not want to ask during the meeting.
Section 2
Equitable Treatment of Shareholders
1. The Company allows shareholders who cannot attend meetings to cast a
proxy vote. Shareholders must submit a proxy form to the Company Secretary
Department before the meeting so it can be verified.
2. The Company encourages the use of proxy forms on which shareholders can
specify their voting preferences. The proxy forms are attached together with the
invitation letter to the shareholder meeting. The Company provides options for
shareholders to appoint two independent directors as their proxy (with their background
information provided).
3. The Company allows minority shareholders to propose any issues to be
added to the meeting agenda as well as submitting nominations for directors in advance
by using the form provided by the Company and sending it by registered mail to the
Company from December 1, 2007 to January 31, 2008 for the 2008 AGM. The Company
posted the above proposals on its website and through the SET’s electronic media.
Nevertheless, shareholders did not propose any issues or nomination for directors.
4. For the sake of transparency and historical record, the Company encourages
the use of voting cards. The Company also arranges for an independent law office to
verify the vote counting. The voting cards will be kept as evidence if there is any
argument after the meeting.
5. The Company allows shareholders to vote on individual nominees.
6. The Company’s code of conduct covers inside information and insider
trading, as well as the use of applicable laws to monitor and prevent the personal use
of confidential Company information by management and related persons. Material
information which has not yet been disclosed is kept confidential, apart from disclosure
to the relevant senior management of the Company. Directors and senior management
must report purchases, sales, transfers and assignations of securities issued by the
Company to the Securities and Exchange Commission (SEC) within three working days of
the transaction’s execution, and provide a copy of this report to the Company for its
records and incorporation in its regular report to the Board of Directors. In the year
2008, there were no Board members or executives violating this practice.
7. In the year 2008, there were no Board members or executives violating the
rule on conflict of interest in proposed Company transactions.
8. The Company has measures and procedures for approving the entering into
connected transactions in compliance with legal obligations including the Rules and
68461_2-1-2-122 2C_M4.indd 71 3/13/09 3:22:45 PM
Annual Report 2008 2 - 72
Regulations of the Capital Market Supervisory Board and the Stock Exchange of
Thailand. In the year 2008 the Board of Directors approved the “Rules of Entering into
Related Party Transactions” by improving the existing guideline to comply with the
Securities and Exchange Act (No. 4) B.E. 2551.
In the year 2008, the Company strictly followed the rules concerning entering
into connected transactions. All connected transactions that occurred in the year 2008
have been disclosed in its annual report and annual registration statement (Form 56-1)
under the topic “Connected Transaction”.
Section 3
Role of Stakeholders
1. The Board of Directors recognizes the importance of acknowledging the
rights of all stakeholders and their ability to positively influence the Company’s conduct
and activities, and vice versa. Accordingly, the Company has established a “Code of
Conduct” covering employees and stakeholders which includes:
Employees
- The right to privacy and the right to be protected from any violation of that
privacy
- The right to receive fair and equal treatment
- The right to fair and equal employment such as the right to take leave and
to receive fringe benefits, and the opportunity to be promoted, to transfer
to other work units, and to receive performance assessments
Customers
- The right to receive fair and equal treatment
- The right to receive full and efficient service from the Company’s employees
- The right to receive quality goods and highly efficient service
- The right to protection of confidential information
Suppliers and dealers (business partners)
- The right to receive fair and equal treatment
- The right to protection of confidential information
- The right to be treated honestly and reliably
- The right to information on relevant laws, regulations and policies
- The right to fair competition
Creditors
- The right to be treated honestly in accordance with terms and conditions of
all agreements under relevant law and regulations
- The right to receive correct and complete financial information
- The right to receive payments owing, as well as safeguarding all guaranteed
assets given as security
Investors
- The right to receive fair and equal treatment
- The right to be treated with the best intentions of the management to
operate the business with their best knowledge, skills, and honesty
- The right to be protected from the use of insider information for pursuing
private interests
Government agency
- The right to regulate, monitor and punish according to laws and regulation
and the government agency’s standard practice.
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2. The Company’s Internal Audit Department reports directly to, and is
accountable to, the Audit Committee. The Company provides opportunities for
its employees to address their concerns directly to this department or the Audit
Committee.
3. In the year 2008, the Board of Directors has approved a Corporate Social
Responsibility (CSR) Policy which is available on the Company’s website. The Company
operates its business while taking into consideration environmental and social matters
and is focused on promoting a knowledge-based society as a path to sustainable
development for Thailand. The Company places emphasis on using modern
telecommunications technology to develop educational projects which help with the
development of youth and underprivileged children in Thai society.
Over the year 2008 True undertook a comprehensive program of CSR activities
including the following:
CSR categories :
EN : Environment SU : Suppliers
GO : Governance and Ethical Practice SH : Shareholders and Investors
CO : Community EM : Employees
CU : Customers
Environment
No. EN CO SHGO SUCU EMActivities during 2008
1.
2.
3.
4.
5.
X X X
X X
X X
X X
X X
True joined the BangkokMetropolitanAdministration in a
“Green Bangkok Wi-Fi” campaign. The availability of 15,000
Wi-Fi hotspots aims to encourage Internet usage in order to
reduce energy consumption and enhance the quality of city life.
The True Youth Camp to Fight Global Warming 2008
brought together youngpeople to createprojects in their
communities to fight global warming.
The True Young Producer Award saw university students
produce a TV commercial on the global warming-related
theme of “Use technology wisely to reduce energy
consumption.”
The 2008 Nature Conservation Photography Contest was
organized under the theme of “Precious Wildlife and
Valued Forest Helping Relive Global Warming.” The awards
ceremony was presided over by HRH Princess Maha Chakri
Sirindhorn.
The Electricity Conservation in True Tower project carried
out by the Energy Conservation Working Group (True
Properties) tested motion sensors and reed switches for
automatic switching in areas that do not need constant
lighting.Thisprojecthelpedsaveelectricityconsumptionby
75% per year and also created awareness among
employees about reducing energy consumption for the
environment.
68461_2-1-2-122 2C_M4.indd 73 3/13/09 3:22:45 PM
Annual Report 2008 2 - 74
No.
No.
EN
EN
CO
CO
SH
SH
GO
GO
SU
SU
CU
CU
EM
EM
Activities during 2008
Activities during 2008
6.
7.
X X
X X
True’s energy saving efforts were rewarded when its
subsidiary,Wire&Wireless,wasrecognizedattheThailand
Energy Awards 2008 as an outstanding company in the
fields of energy conservation and alternative energy
development.
True provided cooperation to the Stock Exchange of
Thailand (SET) by participating in the 2008 business
continuity plan tests. Held twice this year, the exercise
aimed to ensure that should the SET’s main computer
system be unable to provide full services, operations can be
switched to a backup system.
Community
Governance and Ethical Practice
No. EN CO SHGO SUCU EMActivities during 2008
8.
9.
10.
11.
X X X
X X
X
X
True provided 35,600 hours of Internet access to the
Setsatian School for the Deaf Under the Royal Patronage of
HisRoyalHighnessCrownPrinceMahaVajiralongkornand
the Thai Deaf Club.
True provided SMS Call Center and True Care Chat services
for the deaf allowing them to contact True agents without
using an interpreter.
True’sPlookPanyaprojectcontinuedtoprovideTrueVisions’
satellite dishes to rural schools so that underprivileged
children canenjoy educational programming. In addition,
the website www.plookpanya.com was established as a
communications hub for teachers and students to share
ideas and experiences.
True, Assumption University (ABAC) and more than 50
educational institutes nationwide launched the “Dummy
Company” project. This initiative provides the opportunity
forstudentstobuildimaginarybusinessorganizations.
68461_2-1-2-122 2C_M4.indd 74 3/13/09 3:22:46 PM
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No. EN CO SHGO SUCU EMActivities during 2008
12.
13.
X X
X
A free community website, www.helplink.net, was launched
by True giving links to 14 foundations providing free
assistance and advisory services. The foundations all
provide assistance on issues such as health, serious illness
and locating missing people as well as give support and
advice in the event of a disaster. The website acts as a
channel through which people can support those in need
by donating money or necessities as well as giving
encouragement.
True collaborated with United Nations ESCAP to create
awareness among the Thai publ ic v ia SMS about
International Peace Day (21 September 2008). This was part
of an international campaign to raise awareness through
global text messaging.
Customers
No. EN CO SHGO SUCU EMActivities during 2008
14.
15.
16.
17.
X X
X X
X
X X X
True Internet provided an online computer course entitled
“Microsoft e-Learning @ True” to its corporate customers
(educational institutes, state enterprises and private
companies).
Future Gamer, a subsidiary of True and the Office of
Narcotics Control Board, held a seminar for parents about
online games and how they affect children.
True Internet Data Center ISO/IEC 20000 certification
(a standard specifically aimed at IT Service Management)
and became the first Thai company to received ISO/IEC
27001:2005 certification (a standard for information
security management).
True Internet held a seminar on the Computer Crime Act
B.E. 2550 to give businesses better understanding of how
to comply with the recent law. Schedule to be enforced in
2007, the Act was postponed for one year so that
businesses had sufficient time to make necessary changes
to their data storage systems.
68461_2-1-2-122 2C_M4.indd 75 3/13/09 3:22:46 PM
Annual Report 2008 2 - 76
No.
No.
EN
EN
CO
CO
SH
SH
GO
GO
SU
SU
CU
CU
EM
EM
Activities during 2008
Activities during 2008
18.
19.
20.
21.
X X
X X
X X
X X
True has developed an online interpretation system for
Ratchasuda College of Mahidol University as part of its
efforts to build a network for the deaf, helping them
communicate with anyone. The online interpretation system
will be installed in locations such as banks or hospitals
where the services of a sign language interpreter will be
made available through a webcam to help the deaf
communicate.
A True representative shared the Company’s experiences of
providing opportunities for the physically handicapped to
access communication technology at an international
conference held by the Royal Institute of Thailand in
collaboration with the UN.
True started an init iat ive whereby asking for the
cooperationofSIMmerchandiserstoreducethesizeofSIM
cards to a half-card SIM in order to reduce CO2 emissions.
True held meetings with 3G equipment suppliers Huawei
and ZTE to discuss the energy-saving and pollution-free
qualities of telecommunications equipment.
Shareholders and Investors
Suppliers
No. EN CO SHGO SUCU EMActivities during 2008
22.
23.
24.
25.
26.
X
X
X
X
X
100 one-on-one meetings with investors /
brokers in 2008.
Quarterly group meetings with retail broker in 2008.
Roadshowforinvestors:USA/UK.
ParticipationinCiti’sAseanMini-Conference,UK.
Participation in 4th Annual Thailand Focus 2008, held by
CLSA and SET.
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Employees
No. EN CO SHGO SUCU EMActivities during 2008
27.
28.
X
X X
True collaborated with several top academic institutions to
help its employees with furthering their education and self-
development leading to service excellence. Two programs
were launched: a four-year MBA (Thai program) in “Service
and Retail Management” with Bangkok University, and a
four-year MBA program (in English) with Assumption
University (ABAC).
True and its employees participated in numerous charitable
projectsincludingdonatingnecessitiestohelpfloodvictims,
aswellasotherprojectsnationwidetohelptheneedyand
the underprivileged in society.
Section 4
Disclosure and Transparency
1. The Company discloses financial and non-financial information (as required
by SET regulations) accurately, thoroughly, and in a timely and transparent manner
through various channels including the SET and the Company’s website, in Thai and
English. All disclosed information is updated regularly. The Company also posts on its
website detailed information for analysts and investors such as a graphical summary of
financial results showing core business performance, comparative balance sheets, investor
news, etc.
2. The Company provides a summary of the Corporate Governance Policy
approved by its Board and corporate governance practice through various channels such
as the annual report and website.
3. The Company provides a statement of the Board’s responsibilities concerning
the Company’s financial report. This statement is presented alongside the auditor’s
report in the Company’s annual report.
4. The Company discloses the roles and responsibilities of the Board of
Directors and its committees, the total number of meetings and the number of meetings
each member attends, as well as the results of tasks performed during the year in the
annual report and in shareholder meeting notices, according to SET and the SEC
regulations.
5. The Company paid Directors remuneration in the year 2008 according to
rates approved by shareholders at the 2008 AGM, which are the same rates approved
by the 2007 AGM and which have not changed since 2002.
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Remuneration of Directors is paid on a monthly basis as follows:
Chairman Baht 300,000 per month
Honorary Chairman Baht 200,000 per month
Vice Chairman Baht 150,000 per month
Director Baht 100,000 per month
Any Director being an employee of the Company shall receive the Director’s
remuneration in addition to his or her salary as an employee.
Independent Directors who hold a position on a Committee shall receive
remuneration as follows:
Independent Directors who are also the Baht 300,000 per month
Chairman of a Committee
Independent Directors who are also Baht 200,000 per month
member of a Committee
Remuneration of Independent Directors who are not members of a
Committee, and directors who are not Independent Directors shall remain the same.
6. In the year 2008, the Company paid senior executives remuneration
according to their contributions and responsibilities, comparable with that paid by other
companies in the same industry.
7. The Company discloses details of remuneration of Directors and senior
executives, including the nature and amount of payment, in its annual report and Form 56-1.
8. The Company has an Investor Relations Department to communicate with
the public fairly and equitably. Investors can contact Investor Relations by phone at
0-2699-2515 or by e-mail at [email protected]. In the year 2008, Investor
Relations held analyst and investor meetings following the release of the Company’s
quarterly results as well as analyst conference cal ls after major Company
announcements, allowing investors and analysts to put questions to Company executives.
The Company also held road shows to meet with local and international investors while
Company executives met with retail investors on a regular basis.
Section 5
Responsibilities of the Board
1. Board Structure
1.1 The Board of Directors consists of four executive directors and 14
non-executive directors. Independent directors make up 22 percent of the total number.
The Company has disclosed each director’s background in its annual report and Form
56-1 and on its website at www.truecorp.co.th
1.2 The term of service for each director is clearly stated in the Company’s
corporate governance policy and Articles of Association which are in accordance with
legal requirements.
1.3 The Company has specified the details of independent directors’
qualificationsinitsannualreportandForm56-1.Mr.JotiBhokavanijwhoservesasthe
Independent Director and Audit Committee member has an accounting and finance
background.
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1.4 The Company details the background and position of each member of
the Board in its Form 56-1. Shareholders can download this information from the SET
website at www.set.or.th or from the Company website at www.truecorp.co.th.
1.5 Board policy specifies that directorships held in other companies by the
Company’s senior executives must be disclosed to their superiors.
1.6 The Chairman of the Board is a non-executive director and the CEO is
not the same person as the Chairman. The roles and responsibilities of the Chairman are
in accordance with the law. The roles and responsibilities of the CEO are determined by
the Board of Directors.
1.7 The Company Secretary serves the Board of Directors by providing
advice on laws and regulations related to the Board, helping organize the Board’s
activities, and monitoring compliance with the Board’s resolutions.
The Company Secretary also meets with counterparts from other listed
companies from time to time to discuss best practice.
2. Committees
2.1 As well as the Audit Committee established by the Company according
to SET regulations, the Board of Directors has established the following committees to
reflect good corporate governance:
The Compensation and Nominating Committee is responsible for making
recommendations to the Board of Director regarding the compensation of directors and
CEO; and the nomination of directors of the Company.
The Finance Committee is responsible for assisting the Board of Directors
to review and monitor the Company’s financial management.
The Corporate Governance Committee assists the Board of Directors to
establish and review the Company’s corporate governance policy as well as making sure
that the Company has a sound and appropriate corporate governance practice.
Shareholders can download the information regarding each committee, such as
responsibilities and name lists, from the Company’s website at www.truecorp.co.th. The
Company has also specified the details of committee members, numbers of meetings
attended and committees’ reports in its annual report .
2.2 So that the committees can perform their duties transparently,
independently, and at the same time effectively, their membership comprises
independent directors, creditor-nominated directors and non-executive directors.
3. Roles and Responsibilities of the Board
3.1 The Board of Directors reviews and approves key business matters such
asthevisionandmissionoftheCompany,strategy,financialtargets,risks,majorplans
of action and budget. The Board monitors the performance of management to ensure
their efficiency and effectiveness. The Board also embraces the philosophy of Sufficiency
Economywhichcallsforsustainability,moderation(i.e.realizingtheactualcapabilityof
the company), reasonableness and self - immunity as well as doing business in an
honest, cautious and prudent manner.
3.2 The Board sets and approves a written corporate governance policy for
the Company and reviews the policy and its compliance at least once a year.
3.3 The Board of Directors ensures that a written code of business conduct
is in place so that all directors, executives and employees understand the Company’s
ethical standards for doing business. Compliance with the code is closely monitored by
the Board.
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3.4 The Board of Directors considers transactions involving conflicts of
interest thoroughly. It follows clear guidelines on approving such transactions so that
they are conducted in the best interests of the Company and all shareholders. The
person who has an interest in the transaction does not participate in the decision-making
process. The Board also monitors compliance with the regulations regarding criteria,
procedures and disclosure of transactions involving conflicts of interest.
3.5 The Board of Directors ensures that internal control systems are in place,
including financial, compliance and policy controls, and reviews the system at least
annually. The Board also assigns the Audit Committee to monitor the independent audit
and report on the system.
3.6 The Company runs a risk management system covering operational and
financial risk as well as maintaining internal auditing using a Risk-Based Audit Approach.
To manage operational risk the Company has established the BCP Steering Committee
to develop and maintain a business continuity plan. The Company has also established a
Crisis Management Team to support significant business operations of the Company
which may face a crisis, by implementing and managing a crisis response. To manage
financial risk, the Company has a financial management policy to mitigate risks arising
from fluctuations in currency exchange rates. This policy includes entering into forward
foreign exchange contracts, negotiating payment terms for foreign currency settlements
on an individual transaction basis, and negotiating with foreign suppliers to share
foreign exchange exposure, etc.
4. Board Meetings
4.1 The Company sets its meeting schedule in advance and notifies each
director of this schedule. However, in an emergency the Company can also call for an
additional Board meeting.
4.2 In the year 2008 the Company held six Board meetings respectively
which are appropriate to the obligations and responsibilities of the Board and the nature
of the Company during the year.
4.3 TheChairmanand/orViceChairmanoftheBoardandtheCEOjointly
set the agenda for each Board meeting. Moreover, each Board member is free to
suggest agenda items.
4.4 Meeting documents are sent to each director before the meeting. These
documents are concise but contain all relevant information. Any confidential issues are
discussed during the meeting.
4.5 The Chairman of the Board allocates enough time for the meeting to
receive full presentations from management and host comprehensive discussions by
directors.
4.6 The Board is able to access additional information, under a prearranged
agreement, via the CEO, the Company Secretary and/or the executive designated as a
contact person.
4.7 Top executives attend Board meetings to detail the issues that they are
directly responsible for.
5. Board Self Assessment
5.1 The Board of Directors make self-assessment on a yearly basis.
6. Remuneration
6.1 Board members’ remuneration is comparable of other directors in the
Company’s industry, and reflects the experience, obligations, range of work,
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accountability, responsibilities and contributions of each director. Members of the Board
with greater responsibilities, such as independent directors who also hold committee
memberships, are paid more.
In the year 2008 the Company disclosed the remuneration of each director
in its annual report and Form 56-1.
6.2 Remuneration of the CEO and top executives is set in accordance with
Board policy, within the limits approved by shareholders (for the types of remuneration
that require such approval). Executives’ salaries, performance pay, and other long-term
compensation reflect the Company’s performance and that of each executive.
6.3 The Compensation and Nominating Committee appraises the
performance of the CEO annually to set his compensation. The basis of the appraisal is
agreeduponby theCEOaheadof theevaluation.Thecriteriaareobjective, including
financial performance, long-term strategic performance, career development planning,
etc. The results of the appraisal are then presented to the Board for approval. The
Chairman of the Board or a senior director communicates the evaluation results to the
CEO.
7. Board and Management Training
7.1 The Company encourages and facilitates training for all internal parties
who have a role in corporate governance, including directors, members of the Audit
Committee, executives, the Company Secretary, etc. Training - either internal or
external - enables them to continuously improve their performances.
7.2 In the year 2008 the Company had one new Director. To be in line with
the Company’s policy, the new Director received material and information beneficial for
fulfilling their duties. The Company also provides an introduction to the Company’s
various businesses and business direction for the new Director.
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The Company has not paid or declared any dividends on its issued shares since
operations began. The Company can pay dividends only out of its profits after deducting
its cumulative losses, and only if it has set aside a legal reserve.
TheCompany’smajorshareholdershaveenteredintoashareholders’agreement
under which they have agreed for the Company to declare an annual dividend equal to
at least 50% of its net profits from the Company’s Financial Statement for that year,
afterstatutory reservesandsubject toavailabilityofcash,accordingtotheregulations
indicated in related laws and its credit facilities. The Company can pay dividends to
holders of its ordinary shares after making dividend payments to its preferred
shareholders.
For the dividend policy of subsidiary companies, each subsidiary company’s
Board of Directors will consider the payment of dividends from the balance of cash
flows taking into account the capital expenditure requirements of the subsidiary
company.Subjecttotheavailabilityofcashflowsatthesubsidiarycompanyandonlyif
it has set aside a legal reserve, the Board of Directors of each subsidiary company shall
consider the payment of dividends on a case-by-case basis.
Dividend Policy
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Risk Factors
True Group considers that 2009 will offer a wide range of opportunities for
business expansionhowever it is recognized that at the same timeboth Trueand its
subsidiaries face a variety of risks that may impact operations.
Risks relating to our operations
Risk related to macroeconomic factors
Thailand experienced a difficult 2008 due to economic and political factors such
as street protests and the seizure of Suvarnabhumi Airport, resulting in deteriorating
consumer confidence and purchasing power. In addition, the global financial crisis has
affected the Thai economy as we have seen economic contraction in the fourth quarter
of 2008. The economy is expected to be soft through the year 2009; therefore, all
industry participants including True and its subsidiaries may find it difficult to grow their
revenues.
Nonetheless, the impact on the telecom industry as whole in 2008 was perhaps
less than expected with moderate growth being recorded. This can in part be attributed
to the evolution of mobile services into an everyday utility. The lifestyle service segment
(i.e., mobile Broadband Internet and pay TV) showed good growth in 2008. We expect
this segment to continue performing well in 2009 and True’s convergence platform to
ensure our differentiation, while driving revenues and subscriber numbers during the
tough economic climate.
Risk related to market competition
The Company and its subsidiaries, especially TrueMove, fixed-line, Internet and
Broadband, will continue to face intensifying competition. The cellular market is close to
saturation while Broadband operators can now offer services nationwide following
industry deregulation by the National Telecommunications Commission (“NTC”).
From 2009, competition risk for our pay-TV business, TrueVisions, will be higher. The
enactment of the Radio and Television Broadcasting Act B.E. 2551 in March 2008 will
see the issuance of one-year temporary licenses for existing community radio and for
non-frequency operators (e.g. cable). However, until the National Broadcasting
Commission (“NBC”) is established no licenses will be issued to new operators
nationwide. The Broadcasting Act B.E. 2551 allows pay TV (cable and satellite TV)
operators to advertise. Advertising revenues could strengthen the financial position of
small pay TV operators and help them to compete more aggressively with TrueVisions.
The Thai mobile communications sector experienced intense price competition in
2005 and 2006, resulting in tariff reductions and declines in ARPU and margin. Our
blended ARPU for TrueMove declined by 10 percent in 2005 (from Baht 437 in 2004 to
Baht 393) and by 26 percent in 2006 (to Baht 292). The increase in subscriber
additions and increase in usage we experienced following this period of intense price
competition required us to make additional capital expenditures to alleviate congestion
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and expand our network capacity. Our EBITDA margin in 2006 declined to 21.4 percent
(from 23.4 percent in 2005).
However, since 2007 saw the industry moving to more rational competition as
operators entered into the interconnection (“IC”) regime which requires them to pay for
access to other networks (Baht 1 per minute on average), putting a floor on prices.
Operators have increased tariffs gradually resulting in lower usage. This was one of the
reasons behind continuing declines in ARPU. TrueMove’s ARPU dropped 35 percent (to
Baht 191) in 2007. Still, small operators, for example, Hutch which operates mobile
phone business under CAT Telecom Public Company Limited (“CAT”) are able to offer
low-tariff promotions because it has no IC burden. Currently, CAT is negotiating with
other operators regarding IC implementation. Should they be able to reach agreement
Hutch will then comply with IC. We expect price competition will ease once industry-
wide IC implementation takes place.
Competition could increase as the NTC grants telecom licenses to new
operators or allows telecom operators to launch additional services such as mobile
number portability (“MNP”). MNP allows subscribers to switch operators without
changing their number. It is possible that MNP would be implemented within 2009.
However, MNP could present True with the opportunity to increase its high-ARPU,
post-paid subscribers. TrueMove faces further risks due to the change in the holding
structure of certain operators to accommodate foreign partners who have considerable
capital and mobile experience.
In the Broadband Internet market, we will face competitors ranging from
start-up Internet companies to multinational companies, whose applications for ISP
licenses were approved by the NTC in 2005. At the beginning of 2006 the NTC granted
afixed-linelicensetoTriple-TBroadbandCompanyLimited.TT&Tcanprovidefixed-line
and Broadband Internet services nationwide. The NTC also granted fixed-line (including
Broadband) licenses to AIS’s subsidiary, Super Broadband Network Company Limited.
Competition will intensify after these newly licensed operators launch their services. In
addition, the Company’s wireline business will face indirect and growing competition
from mobile phone businesses and Voice over Internet Protocol (VoIP) services, whose
tariffs are lower than those for traditional wireline services.
We expect competition to remain intense, but we believe True Group is well
positioned to meet this challenge given our ability to provide fully integrated services
together with the strength of our brand. TrueMove has captured close to one third of
subscriber additions in the Thai mobile market every year since 2004 and True Group
still maintains its market leadership in Internet and Broadband due to the advantages of
its modern fixed-line network.
The Company’s subsidiaries have applied for additional licenses to take
advantageofnewopportunitiesofferedbyregulatoryliberalizationandtocompetefairly
with other operators.
Risk of technological change
The communications industry is characterized by rapid changes in technology,
evolving customer needs and new products and services. These changes are, in some
cases,broughtaboutbyregulatorsopeningupthemarket.Keyemergingtechnologies
for the Thai communications industry in the near future are expected to include third
generation (3G) mobile phones, wireless Broadband (WiMAX), and number portability
services. In order to respond successfully to emerging industry trends, we may be
required to make substantial capital expenditure given the industry’s capital intensive
nature. If we do not invest in the new technology, it will lower our competitiveness.
However, we believe that integrated operators, such as ourselves, with
diversified services, products, revenues and customer bases, are in a better position to
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copewiththeserapidchangesthanare‘pureplay’operators.Webelievethatwehave
astrongerabilitytomanagepotentialrevenuecannibalizationfromnewtechnologiesby
beingabletokeepalliedservicesandrevenues‘in-house’andbybeingabletobalance
customers relationships across our brand, whether mobile, Broadband or fixed line. In
addition, the introduction of these new technologies in the market could allow
TrueMove to develop its business on an equal footing with competitors.
Risks unique to TrueVisions
Key risks relating to TrueVisions’ operations include relying on third-party
suppliersforthemajorityofprogrammingandunauthorizedaccesstoitsprogramming
signals.
TrueVisions relies on third-party suppliers for most of its programming.
If TrueVisions is unable to obtain attractive programming or if the cost of this
programming substantially increases in the future, its performance would be adversely
affected. Subscribers who are interested in overseas programs are mostly subscribers to
premium packages (Platinum, Gold and Silver). In 2008, there were 799,837 subscribers
for these packages representing 54 percent of TrueVisions’ subscriber base, excluding
free view and free-to-air packages. In addition, the cost of overseas programs in 2008
was around 21.4 percent of TrueVisions’ service revenue.
Unauthorizedaccess toTrueVisions’programmingsignals isdifficult toprevent
and will adversely affect its operational results, cash flow and programming
arrangements.Currently, thenumberofunauthorizedusers is estimated tobearound
one third of the more than two million households nationwide watching cable TV.
However, the company expects that the new Radio and Television Broadcasting Act will
reduce the number of unauthorized users because there are clear penalties covering
unauthorizedaccess.
Risks relating to the regulatory environment
Thailand’s communications industry is in a state of transition and a
significant degree of uncertainty exists regarding the regulatory environment.
In accordance with Thailand’s commitment to theWorld Trade Organization
(“WTO”) to liberalize its telecommunications sector by 2006, the Thai government
embarked on a reform of the country’s telecommunications regulatory regime with the
passage of two major legislative acts: the Frequency Allocation Act, in March 2000;
and the Telecommunications Business Act, in November 2001.
In October 2004, the NTC was established as the independent regulator of the
telecommunications industry, assuming the regulatory functions previously exercised by
theTelephoneOrganizationofThailand (nowknownasTOTPublicCompanyLimited),
or TOT, the Communications Authority of Thailand (now known as CAT Telecom Public
Company Limited), or CAT, and the Thailand Post Company Limited.
From its establishment, the NTC has issued a number of additional policies and
regulations that may have a significant impact on our business. It also has plans to issue
several new regulations in 2009 including the auction of 3G mobile licenses. The section
47 of the new Constitution enacted in August 2007 indicates that a new regulatory
body, the National Broadcasting and Telecommunication Commission (“NBTC”) will be
set up to regulate the telecom and broadcasting industry, and be the only regulatory
body. Up until the beginning of 2009, the NBTC had not yet been established as
stipulated by the Constitution.
Delays in the establishment of the NBTC may delay the issuing of licenses for
new telecom services that require the allocation and management of radio frequency
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including the mobile phone business, 3G and WiMax. The Radio and Television
Broadcasting Act B.E. 2551 has given authority and power to the existing NTC to
temporarily regulate and grant (one-year) licenses for community radio and other services
that do not require radio frequencies before the NBTC can be set up. However, the NTC
may not take this regulatory power. The delays in the establishment of the NBC
(according to the Broadcasting Act) and of the NBTC (according to the Constitution)
may hinder opportunities for True’s growth.
In addition, the NTC’s interim telecommunications license fee regulation sets out
a lower tariff structure for new entrants that operate under the licensing regime than
the tariffs that are applicable to existing operators, such as True, that are operating their
businesses under the Agreement for Joint Operation or the Agreement to Operate with
TOT or CAT. This could disadvantage existing participants to the agreements against
new entrants. In addition, the participants to the agreements have been in dispute with
their state counter parties concerning the new regulations, which contradict conditions
indicatedintheiragreements.Asaresult,relatedpartieshavetoadjustoramendthe
agreements, laws and regulations to be in line with international practice on free
competition. However, the outcome cannot be foreseen.
In February 2009, the media reported that the Telecommunications Consumer
Protection Institute (“TCI”) and certain members of the Complaint Service sub-committee
of the NTC had alleged that TrueMove’s distribution of iPhone 3G were illegal and had
taken advantage of subscribers. Furthermore it was claimed that TrueMove’s marketing
practices did not comply with the NTC’s Standard Telecommunications Agreement.
TrueMove has responded to such allegation by filing a request to the NTC to verify the
rights of the TCI and the Complaint Service sub-committee to make such comment as
wellasasking for fair treatment.TrueMove isThailand’sonlyauthorizeddistributorof
Apple’s iPhone 3G, seeking to encourage purchases of legally-imported iPhone handsets
and has no intention to take advantage of consumers. Non-contract handset purchase is
also freely available. Differences in the pricing of handsets and services reflect the
capacities and usage of each model which is common marketing practice. The Company
has, at the time of writing, not yet received any response from the NTC in this regard.
Apart from the above risks, the Company may be impacted should the
Agreement to Operate and to Provide Cellular System Radio Telecommunication Services
under the Digital Personal Communication Network 1800 (hereafter referred to as “Agreement
to Operate”) be amended or cancelled. In January 2007 the Cabinet approved a proposal
made to the Council of State to consider legal issues regarding Private-Public Joint Venture
Law B.E. 2535: whether agreements to operate are in compliance with the law or not.
On May 18, 2007, the Council of State decided that CAT’s actions were not in
line with Private-Public Joint Venture Law B.E. 2535 and that the Agreement to Operate
between CAT and TrueMove remains in effect as long as there is no cancellation or
other conditions that would cause the Agreement to Operate to be terminated.
Therefore, CAT and TrueMove will have to comply with the Agreement to Operate.
However, the Council of State also considers that the Agreement to Operate’s
co-owners, as well as the co-ordination committee, according to Section 22 of Private-
PublicJointVentureLawB.E.2535,shouldnegotiatewithallpartiestothejointventure
and propose the result of the negotiations to the Cabinet. The Cabinet will have
authority to give a final decision (according to Private-Public Joint Venture Law B.E.
2535) to cancel or approve the amendment of the agreement.
The Cabinet may consider allowing the Company to operate the business
considering the benefits to the government and public, as well as continuity of public
service. However, the situation remains uncertain because the Cabinet has not yet
agreed on the final decision.
The Council of State’s ruling and the Cabinet’s decision can only be binding to
state enterprises, not TrueMove. However, TrueMove can bind itself by accepting the
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Cabinet’s resolution. In addition, TrueMove and the State enterprise will only conclude
negotiations when both parties have a mutual agreement, otherwise the Court ruling
will be final. As a result, if TrueMove loses the court case, it will not be able to operate
its telecommunications business or may have an additional burden to pay to the State
enterprise.
InJanuary2007,theCabinetendorsedthezero-rateexcisetaxandendedthe
2003 resolution that imposed an excise tax of 2.2 percent and 11 percent for fixed-line
phone and mobile phone operators, respectively. The 2003 resolution allowed private
telecom operators to deduct part of their revenue share to be paid as excise tax directly
to the government, before sharing the remaining fee with state counter parties. The
zero-rateexcisetaxwillallowTOTandCATtoreceivefullrevenueshare,whilethetotal
regulatory fees of the private telecom firms have remained unchanged. Currently there is
a dispute between the private telecom firms and the state counter party with regard to
a shortfall in revenue sharing payable to CAT. CAT has notified TrueMove on a number
of occasions that it should make good on relating shortfall revenue sharing issues. In
January 2008, CAT filed an arbitration case as of the filing date claiming the shortfall
revenue sharing approxlmately Baht 9 billion, including interest, from TrueMove which
CAT has to eventually prove and justify under its discreation in the arbitration
proceeding. The matter is currently still under the arbitration process.
True Group will continue to play an active role in discussions with the NTC and
the ICT Ministry regarding the telecommunication industry’s regulatory environment and
to advocate free-and-fair competition on a level playing field.
TOT initiated legal proceedings against TrueMove to pay access charges.
This may result in an increase in our expenses.
TrueMove operates under the Agreement to Operate and Provide Services under
the Digital PCN 1800 System with CAT and was signatory to an access charge
agreement among TOT, CAT and TrueMove under which it pays Baht 200 per subscriber
per month and half of the revenue sharing that CAT receives from TrueMove directly to
TOT for postpaid subscribers and 18 percent of its revenue to TOT for prepaid
subscribers. In addition, we have to make a revenue-sharing payment of 25 or 30
percent (depending on the time frame specified in the agreement) of net revenue after
the access charge payment to CAT.
In May 2006, the NTC announced its Interconnection Regulation which
stipulated that telecommunications operators who have telecommunication networks
allow other operators to access their networks in compliance with the procedure
specified in the regulation. The regulation sets a new interconnection system whereby
interconnection charges will reflect actual network usage by each operator. Under the
regulation, operators are also required to enter into agreements with one another to
establish interconnection charge rates, based on cost. On November 17, 2006 TrueMove
signed an interconnection contract with DTAC (Total Access Communications) with the
contract taking immediate effect. On January 16, 2007 TrueMove signed an
interconnection contract with AIS (Advanced Info Service).
Following the entry into the interconnection charge agreement with DTAC, in
compliance with the said regulations, TrueMove ceased paying access charges under the
access charge agreement with CAT and TOT. This is because TrueMove believes that,
following the introduction of the interconnection regime and its cancellation of the
access agreement, it is no longer bound by, or legally able to make payments under, the
access charge agreements.
On November 17, 2006 TrueMove wrote to CAT and TOT informing them that
it would cease paying access charges on the basis that the rate and collection of access
charges under the agreement were contrary to the law. TrueMove also asked TOT to
enter an interconnection charge agreement in compliance with the law, or to
temporarily apply the provisional rate announced by the NTC, while negotiations on an
agreement with TOT proceeded.
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As a result of the cessation of access charge payments by TrueMove, on
November 23, 2006, TOT issued a letter stating that TrueMove was not entitled to
connect its network with TOT’s because it was not a telecommunications licensee, as
granted by the NTC, and did not have its own telecommunications network. TOT also
disputed that the Access Charge Agreement did not violate any law and that the rate
and collection of access charge under the Access Charge Agreement continued to apply.
In addition, TOT had threatened not to integrate TrueMove’s 1.5 million new
phone numbers, allocated by the NTC to its system, meaning that TOT subscribers
would not be able to call TrueMove subscribers with those 1.5 million phone numbers.
TrueMovefiledalawsuitwiththeCentralAdministrativeCourtrequestinganinjunction
and on January 26, 2007 the Court ordered TOT to connect its network with
TrueMove’s new numbers so that subscribers of TOT and TrueMove could communicate
with each other. On January 30, 2007, TOT appealed the Court order to the Supreme
Administrative Court, which subsequently confirmed the Central Administrative Court’s
ruling. On February 26, 2009 the Central Administrative Court ruled that TOT must
make the connection permanent and compensate TrueMove Baht 1,000,000. At the
time of writing the parties had until March 26, 2009 to appeal the ruling. Therefore the
ruling is still not final. However, TOT has made the connection to new TrueMove
numbers permanent since March 2, 2007.
In June 2007, TrueMove brought this issue to the NTC’s Dispute Resolution
Committee. On November 28, 2007 the NTC issued its final decision, confirming that
TrueMove has the same rights, duties and responsibilities in relation to the
interconnection regime as the licensee (who has been granted the NTC’s license). The
NTC unanimously ordered TOT to negotiate with TrueMove on the IC agreement. On
June 23, 2008 TOT agreed to negotiate with TrueMove concerning IC on the condition
that the agreement will only cover new numbers issued by the NTC. TrueMove agreed
with this proposal and negations are ongoing. With regards to the old numbers,
TrueMove is still in dispute and is awaiting the court ruling.
On November 16, 2007 TOT filed a lawsuit against TrueMove with the Civil
Court, claiming violation of the access charge contract and requesting access charge
payments of Baht 4,508 million with related interest and value-added tax. Currently
there is an argument whether the case should be considered by the Civil Court or
Administrative Court. Should the courts involved agree in this matter or The Court
Jurisdiction Commission reach a final decision on the jurisdiction of the court, TOT
would likely decide to proceed with the case accordingly. If we are not successful in
resolving this issue in our favor, in addition to a penalty equal to 100 percent of any
access charges CAT may have paid to TOT on our account and interest thereon, we may
be required to pay both new interconnection charges as well as existing access charges,
which will result in a material increase in our costs.
If TrueMove is required to pay access charges by court order, it would record
additional expense and be liable to accrue additional access charges of Baht 455.61
million (or Baht 204.3 million, net of revenue sharing paid to CAT) for the period from
November 18, 2006 to December 31, 2006; Baht 4,271.7 million (or Baht 3,284.0
million, net of revenue sharing to CAT) for the period from January 1, 2007 to
December 31, 2007; and Baht 4,416.8 million (or Baht 3,339.1 million, net of revenue
sharing to CAT) for the period from January 1, 2008 to December 31, 2008 not
including penalty charges (see details in Note 42.2 to the Consolidated and Company
Financial Statements for the year ended 31 December, 2008).
We compete with the grantors of the Joint Operation Agreement and
the Agreement to Operate and this has led to and could continue to lead to
disputes with them, which could affect our operations.
68461_2-1-2-122 2C_M4.indd 88 3/13/09 3:22:46 PM
Together ...Possible 2 - 89
The Company and its subsidiaries operate under the Agreement for Joint
Operation and Joint Investment for Expansion of Telephone Services (“Joint Operation
Agreement”) and/or the Agreement to Operate and to Provide Cellular System Radio
Telecommunication Services (Digital Personal Communication Network 1800)
(“Agreement to Operate”) granted by TOT or CAT. A dispute with either TOT or CAT
over compliance with either the agreement itself or NTC’s regulations could affect the
ability of the Company and its subsidiaries to conduct the business. If the final outcome
is not in favor of the Company, it could also affect the ability of the Company and its
subsidiaries to conduct business. Our Joint Operation Agreement could be cancelled by
TOT if True violates laws relating to public or national security, is placed under
receivership by a court in a bankruptcy case, or willfully and continually breaches the
agreements in any material respect.
Under the revenue-sharing provisions of the Company’s Joint Operation
Agreement, TOT collects all of True’s fixed-line revenues from subscribers within True’s
network and retains a portion for revenue sharing. TOT may withhold or delay payments
from revenues collected for the Company to offset any obligations it believes it is owed
(although this has not occurred to date).
As well as the Company being party to the Joint Operation Agreement and the
Agreement to Operate with TOT and CAT respectively they are also our competitors.
This has led, and could continue to lead, to disputes between the Company and TOT
and between TrueMove and CAT. Previously TOT and True brought certain disputes to
the courts and the Arbitration Tribunal for adjudication. We may not be able to
successfully resolve any of these disputes in our favor, and if we were unsuccessful, our
business and financial situation could be affected. At the time of writing, judgments
have been issued both in favor and against cases brought by the Company.
See note 41 to the Consolidated and Company Financial Statements for the
year ended December 31, 2008 related to “Litigation and Arbitration Disputes and
Contingent Liabilities”.
Risks relating to financial situation
Risk related to highly-leveraged position and restrictions from financial
agreements
The Company and its subsidiaries have high debt levels and may be at risk of
failing to find funding each year to repay principal and interest. However, we would be
abletonegotiatewithourcreditorsorraisenewloanstorepayexistingloansandadjust
our principal repayments to suit our cash flow. In addition, the Baht 6.4 billion of equity
raised in the beginning of 2009 will further strengthen our cash position and provide a
cash cusion to weather tough economic situation.
True Group’s operation is limited by a number of debt and other financial
agreements. These agreements could prohibit True Group from exploiting good business
opportunities or lead to accelerated debt repayment if some of the debt covenants are
not in line with those indicated by the financial agreements, or if TOT cancels the Joint
Operation Agreement with the Company. However, TOT must seek an arbitration
decision in order to cancel the fixed-line Agreement.
Risk from foreign exchange rate, interest rate movements, and reduced
liquidity of global financial markets stemming from the sub-prime mortgage crisis
True Group is subject to exchange rate fluctuations, which could increase
principal, interest payments and capital expenditure. As of December 31, 2008
approximately 52 percent of True Group’s consolidated liabilities were denominated in
68461_2-1-2-122 2C_M4.indd 89 3/13/09 3:22:46 PM
Annual Report 2008 2 - 90
foreign currencies, most of which was denominated in US Dollars. In the year 2008,
True Group had consolidated capital expenditure of approximately Baht 7.3 billion, 25
percent of which was in foreign currencies.
True Group has put in place hedging tools to reduce its exposure to exchange
rate fluctuations, for approximately 95.1 percent of our total foreign debt outstanding.
This covers TrueMove’s USD 105 million loan from Kreditanstalt fUr Wiederaufbau
(“KfW”) and a USD 200 million long-term loan for the TrueVisions acquisition as well as
a USD 690 million TrueMove bond. In addition, the Company had also entered into an
interest rate swap that hedged foreign exchange exposure on interest payments for the
maturity of all US Dollar loans and reduced interest rate exposure. As a result, the US
Dollar interest rates for these US Dollar loans were converted into Thai Baht fixed rates.
However, there is no hedging in place for the Japanese Yen-denominated deferred
payment note of Baht 4.4 billion, which matures from 2014 to 2017.
As at the end of December 2008, of True Group’s total consolidated debt
(excluding finance leases), approximately 34 percent was subject to floating interest
rates, excluding a portion that has been hedged to fix interest rates. However, interest
rates on part of TrueMove’s and TrueVisions’ debt will reduce over time if it is able to
achieve conditions set out in loan agreements.
The impact of the sub-prime mortgage crisis in the US, now affecting the
liquidity of global money and capital markets, may impact the Company and its
subsidiaries’ future refinancing and funding plans.
No dividend payment in the near future
At the end of 2008, the Company reported a net loss of Baht 3.4 billion with a
retained loss of Baht 47.3 billion. In accordance with Thailand’s Public Company Limited
Act, the Company is able to pay dividends to its shareholders only from profits earned,
after provision has been made for a legal reserve, and after cumulative losses have been
depleted.
Therefore, shareholders may not receive a dividend in the near future, as is
stated in the Company’s dividend policy.
Risk according to the conditions stated in the shareholders’ agreement
The shareholders agreement dated December 22, 1999 by KfW, Nynex Network
Systems (Thailand) Company (“Verizon”) and Charoen Pokphand Group does not allow
the Company the freedom to take certain actions that may affect the Company’s
operations as follows.
During the first three years from the date of KfW’s subscription to shares in the
Company and so long as KfW holds at least 5 percent of the paid-up shares in the
Company, directly or indirectly, the parties to the shareholders’ agreement are required
to vote against any amendment to the memorandum and articles of association, any
increase or reduction in the authorized share capital of the Company, any change in the
number of directors or the quorum for meetings of the Board of Directors, unless KfW
agrees. The minor shareholders may not get the full opportunity to consider the above
issues unless KfW has given prior agreement. However, in practice KfW will act in the
best interests of, and to the benefit of, the Company as well as taking good corporate
governance into consideration.
As of February 17, 2009 KfW is the second-largest shareholder holding 8.99
percent of total paid-up shares, including shares registered under Thai Trust Fund.
68461_2-1-2-122 2C_M4.indd 90 3/16/09 2:43:43 PM
Together ...Possible 2 - 91
Connected Transactions
Company Name Relationship Details of 2008 Rationale and
transactions (Baht’000) necessity
i) During 2008, the Company carried out the transaction with subsidiaries,
associate, jointventuresand relatedcompaniesasdisclosed in financial statements for
the year ended 31 December 2008 (Note 13). The significant connected transactions of
the Company and subsidiaries that carried out with associate and related companies are
as follows:
1. Company
1.1 Charoen Pokphand Group
of companies (CPG)
1.2 NEC Corporation (Thailand)
Co., Ltd. (NEC)
1.3 True Internet Data Center
Co., Ltd. (TIDC)
CPGisamajorshareholder
of the Company.
The Company indirectly holds
9.62% in NEC’s equity
interest and related through
directorship, i.e.
Mr. Chatchaval Jiaravanon.
The Company indirectly holds
70.00% in TIDC’s equity
interest and related through
directorships, i.e.
Mr. Chatchaval Jiaravanon.
Sale :
- Sale of Lan Network
- Coin distribution service
and service other
Purchase :
- Commission from public
phone
- Office rental and related
services
- Development purchasing
system
- Other services
- Communication
equipment
Sale :
- Engineering and
management service
in associate with DDN
Purchase :
- Repair and maintenance
network services.
Sale :
- Accessories and services
related to fixed line
Purchase :
- Internet server rental
918
5,684
1,287
22,287
12,000
43,886
30,878
121
101
269
2,918
- The transactions arose in ordinary course of business
that the Company proposed to the third party.
- The transactions arose in ordinary course of business
that the Company proposed to the third party.
- The transactions arose in ordinary course of business
at rate 5-10% of connected revenues.
- The transactions arose in ordinary course of business
at the rate of Baht 200 - 220 per square metre per
month for rental and Baht 220 - 520 per square
metre per month for service. The maturity are normally
in the year and are allowed to be renewed.
- The transactions arose in ordinary course of business.
- The transactions arose in ordinary course of business.
- The transactions arose in ordinary course of business.
- The transactions arose in ordinary course of business,
net of discount rate.
- The transactions arose in ordinary course of business.
- The transactions arose in ordinary course of business
that the Company proposed to the third party.
- The transactions arose in ordinary course of business
at the rate of Baht 810,536.60 per month. The
maturity are normally in the year and are allowed
to be renewed.
68461_2-1-2-122 2C_M4.indd 91 3/13/09 3:22:47 PM
Annual Report 2008 2 - 92
Company Name Relationship Details of 2008 Rationale and
transactions (Baht’000) necessity
1.4 Asia Infonet Co., Ltd. (AI)
1.5KSCCommercialInternet
Co.,Ltd.(KSC)
2.1 Charoen Pokphand Group
of Companies (CPG)
2.2 True Internet Data Center
Co., Ltd. (TIDC)
2.3 BeboydCg Company
Limited (Bboyd)
3.1 Asia Infonet Co., Ltd. (AI)
3.2KSCCommercialInternet
Co.,Ltd.(KSC)
The Company indirectly
holds 65.00% in AI’s
equity interest.
The Company indirectly
holds37.80%inKSC’s
equity interest.
CPGisamajorshareholder
of the Company. BITCO is
the cellular telephone operator
which the Company directly
holds 74.28% and indirectly
holds 2.93% of its equity
interest.
The Company indirectly holds
70.00% in TIDC’s equity interest
and BITCO is the cellular telephone
operator which the Company
directly holds 74.28% and
indirectly holds 2.93% of its
equity interest. These companies
are related through directorships,
i.e. Mr. Songtham Phianpattanawit.
The Company indirectly holds
70.00% in Bboyd’s equity
interest and BITCO is the cellular
telephone operator which the
Company directly holds 74.28%
and indirectly holds 2.93% of its
equity interest. These companies
are related through directorships,
i.e. Mr.Suphachai Chearavanont.
The Company indirectly holds
91.08% in TM’s equity interest
and 65.00% in AI’s equity
interest. These companies are
related through directorship, i.e.
Mr.TajBussadeegarnand
Mr. Non Ingkutanon.
The Company indirectly holds
91.08% in TM’s equity interest
and37.80%inKSC’sequity
interest. These companies are
related through directorship, i.e.
Mr. Suphachai Chearavanont and
Mr. Non Ingkutanon.
- Other service
Purchase :
- Rebate
Purchase :
- Rebate
Sale :
- Sales of mobile handset
and accessories
- Refill Card
Purchase :
- Office rental and
related services
- Commission from refill
card and other service
- Telephone
Sale :
- Other services
Purchase :
- Content
Sale :
- Digital Data Network
services
Sale :
- Digital Data Network
services
5,364
3,407
6,862
10,650
3,830,129
29,848
214,407
181,843
3,801
2,576
6,005
10,684
- The transactions arose in ordinary course of business
- The transactions arose in ordinary course of business
that the Company proposed to the third party.
- The transactions arose in ordinary course of business
that the Company proposed to the third party.
- The transactions arose in ordinary course of business
that BITCO proposed to the third party.
- The transactions arose in ordinary course of business
that BITCO proposed to the third party.
- The transactions arose in ordinary course of business
at the rate of Baht 816,988 per month. The maturity
are normally in 3 years and are allowed to renewed.
- The transactions arose in ordinary course of business.
- The transactions arose in ordinary course of business.
- The transactions arose in ordinary course of business
that the Company proposed to the third party.
- The transactions arose in ordinary course of business.
- The transactions arose in ordinary course of business
that the Company proposed to the third party.
- The transactions arose in ordinary course of business
that the Company proposed to the third party.
2. Bangkok Inter Teletech Group of companies (BITCO) (The Company directly and indirectly holds 77.21%)
3. True Multimedia Co., Ltd. (TM) (The Company indirectly holds 91.08%)
68461_2-1-2-122 2C_M4.indd 92 3/13/09 3:22:47 PM
Together ...Possible 2 - 93
Company Name Relationship Details of 2008 Rationale and
transactions (Baht’000) necessity
3.3 Charoen Pokphand Group
of companies (CPG)
3.4 True Internet Data Center
Co., Ltd. (TIDC)
4.1 Charoen Pokphand Group
of companies (CPG)
4.2KSCCommercialInternet
Co.,Ltd.(KSC)
4.3 Asia Infonet Co., Ltd. (AI)
4.4 True Internet Data Center
Co., Ltd. (TIDC)
4.5 NC True Co., Ltd.
(NC True)
CPGisamajorshareholder
of the Company. The Company
indirectly holds 91.08% in TM’s
equity interest.
The Company indirectly holds
70.00% in TIDC’s equity
interest and 91.08% in TM’s
equity interest.
CPGisamajorshareholderof
the Company. The Company
directly holds 99.99% in TI’s
equity interest.
The Company directly holds
99.99% in TI’s equity interest
and indirectly holds 37.80% in
KSC’sequityinterest.
The Company directly holds
99.99% in TI’s equity interest
and indirectly holds 65.00% in
AI’s equity interest. These
Companies are related through
directorships, i.e. Mr. Noppadol
Dej-Udom.
The Company directly holds
99.99% in TI’s equity interest
and indirectly holds 70.00% in
TIDC’s equity interest. These
companies are related through
directorships, i.e. Mr. Vasu
Khunvasi.
The Company directly holds
99.99% in TI’s equity interest
and 40.00% in NC True’s
equity interest. These
companies are related through
directorships, i.e. Mr.Suphachai
Chearavanont and Mr. Noppadol
Dej-Udom.
Sale :
- Digital Data Network
services
Purchase :
- Other services
Sale :
- Internet services
Purchase :
- Revenue sharing
Sale:
- Internet services
Purchase :
- Office rental and
related services
sale :
- Internet services
Purchase :
- Rental network
Purchase :
- Corporate internet
services
sale :
- Internet services
Purchase :
- Revenue sharing
sale :
- Internet services
Purchase :
- Advertising
38,659
6
1,082
1,253
6,196
18,960
3,658
12,287
250,954
4,749
18,401
1,915
2,000
- The transactions arose in ordinary course of business
that the Company proposed to the third party.
- The transactions arose in ordinary course of business.
- The transactions arose in ordinary course of business
that the Company proposed to the third party.
- The transactions arose in ordinary course of business.
- The transactions arose in ordinary course of business
that TI proposed to the third party.
- The transactions arose in ordinary course of business
at the rate of Baht 149,688 per month. The maturity
are normally in the year and are allowed to be
renewed.
- The transactions arose in ordinary course of business
that TI proposed to the third party.
- The transactions arose in ordinary course of business.
- The transactions arose in ordinary course of business.
- The transactions arose in ordinary course of business
that TI proposed to the third party.
- The transactions arose in ordinary course of business.
- The transactions arose in ordinary course of business
that TI proposed to the third party.
- The transactions arose in ordinary course of business.
4. True Internet Co., Ltd. (TI) (The Company directly holds 99.99%)
68461_2-1-2-122 2C_M4.indd 93 3/13/09 3:22:47 PM
Company Name Relationship Details of 2008 Rationale and
transactions (Baht’000) necessity
Annual Report 2008 2 - 94
5. True Properties Co., Ltd. (TP) (The Company indirectly holds 99.99%)
6. True Leasing Co., Ltd. (TLS) (The Company directly holds 99.99%)
7. True Digital Entertainment Co., Ltd. (TDE) (The Company directly and indirectly holds 99.99%)
8. Asia Wireless Communication Co., Ltd. (AWC) (The Company indirectly holds 99.99%)
5.1 Charoen Pokphand Group
of Companies (CPG)
5.2 NC True Co., Ltd.
(NC TRUE)
5.3 True Internet Data Center
Co., Ltd. (TIDC)
CPGisamajorshareholder
of the Company. The Company
indirectly holds 99.99% in
TP’s equity interest.
The Company directly holds
40.00% in NC True’s equity
interest and indirectly holds
99.99% in TP’s equity interest.
The Company indirectly holds
99.99% in TP’s equity interest
and 70.00% in TIDC’s equity
interest. These companies are
related through directorships,
i.e. Mr. Chatchaval Jiaravanon.
Sale :
- Office rental and
related services
Purchase :
- Other services
Sale :
- Office rental and
related services
Sale :
- Office rental and
related services
9,383
1,925
5,484
4,991
- The transactions arose in ordinary course of business
at the rate of Baht 455 per square metre. The
maturity are normally in 3 years and are allowed to
be renewed.
- The transactions arose in ordinary course of business.
- The transaction arose in ordinary course of business
at the rate of Baht 455 per square metre. The maturity
are normally in one year and are allowed to be
renewed.
- The transaction arose in ordinary course of business
at the rate of Baht 455 per square metre. The maturity
are normally in one year and are allowed to be
renewed.
Charoen Pokphand Group of
Companies (CPG)
7.1 Charoen Pokphand Group
of Companies (CPG)
7.2 True Internet Data Center
Co., Ltd. (TIDC)
8.1 Charoen Pokphand Group
of Companies (CPG)
8.2 NEC Corporation (Thailand)
Co., Ltd. (NEC)
CPGisamajorshareholderof
the Company. The Company
directly holds 99.99% in TLS’s
equity interest.
CPGisamajorshareholderof
the Company. The Company
directly holds 57.38% and
indirectly holds 42.61% in
TDE’s equity interest.
The Company indirectly holds
70.00% in TIDC’s equity
interest and directly holds 57.38%
and indirectly holds 42.61% in
TDE’s equity interest.
CPGisamajorshareholder
of the Company. The Company
indirectly holds 99.99% in
AWC’s equity interest.
The Company indirectly holds
9.62% in NEC’s equity interest
and 99.99% in AWC’s equity
interest.
Sale :
- Vehicle rental and
related services
Purchase :
- Office rental and
related services
- Equipment installation
Purchase:
- Internet server rental
Purchase :
- Other services
- Telephone
Purchase :
- Repair and maintenance
network services
307,715
7,936
19,061
7,819
861
37,958
7,792
- The transactions arose in ordinary course of business
at the rate of Baht 15,000 per unit per month.
The maturity are normally in 3 years basis.
- The transactions arose in ordinary course of business.
- The transactions arose in ordinary course of business.
- The transactions arose in ordinary course of business.
- The transactions arose in ordinary course of business.
- The transactions arose in ordinary course of business.
- The transactions arose in ordinary course of business.
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Company Name Relationship Details of 2008 Rationale and
transactions (Baht’000) necessity
9. True Internet Data Center Co., Ltd. (TIDC) (the Company indirectly holds 70.00%)
11. True Visions Group of companies (True Visions) (The Company indirectly holds 91.79%)
13. True Money Co., Ltd. (TMN) (The Company directly and indirectly holds 99.99%)
10. True Lifestyle retail Co., Ltd. (TLR) (The Company indirectly holds 99.99%)
14. True Internet Gateway Co., Ltd. (TIG) (The Company directly holds 99.99%)
12. True Touch Co., Ltd. (TT) (The Company indirectly holds 99.99%)
NC True Co., Ltd.
(NC TRUE)
Charoen Pokphand Group of
Companies (CPG)
13.1 Charoen Pokphand Group
of Companies (CPG)
13.2 NC True Co., Ltd.
(NC TRUE)
13.3 True Internet Data Center
Co., Ltd. (TIDC)
Charoen Pokphand Group of
Companies (CPG)
14.1KSCCommercialInternet
Co.,Ltd.(KSC)
Charoen Pokphand Group of
Companies (CPG)
The Company indirectly holds
40.00% in NC TRUE’s equity
interest and 70.00% in TIDC’s
equity interest.
CPGisamajorshareholder
of the Company. The Company
indirectly holds 91.79% in True
Visions’s equity interest.
CPGisamajorshareholderof
the Company. The Company
directly holds 49.00% and
indirectly holds 51.00%
in TMN’s equity interest.
The Company directly holds
40.00% in NC TRUE’s equity
interest and directly holds 49.00%
and indirectly holds 51.00% in
TMN’s equity interest. These
companies are related through
directorships, i.e. Mr. Suphachai
Chearavanont and Mr. Noppadol
Dej-Udom.
The Company indirectly holds
70.00% in TIDC’s equity interest
and directly holds 49.00% and
indirectly holds 51.00% in
TMN’s equity interest.
CPGisamajorshareholder
of the Company. The Company
indirectly holds 99.99% in TLR’s
equity interest.
The Company directly holds
99.99% in TIG’s equity interest
and indirectly holds 37.80% in
KSC’sequityinterest.
CPGisamajorshareholderof
the Company. The Company
directly holds 99.99% in
TT’s equity interest.
Sale :
- Internet server rental
and other services
Sale :
- Activities sponsorship
Purchase :
- Other service
Purchase :
- Commission from
cash card
Sale :
- Collection agent fee
Purchase :
- Internet server rental
Purchase :
- Purchase of goods
Sale :
- Internet gateway
transmission service
Purchase :
- Office rental and
related services
4,060
66,262
12,529
203,940
6,527
1,169
10,006
16,029
17,785
- The transactions arose in ordinary course of business
at the rate of Baht 54,000 per unit per month. The
maturity are normally in 1 year basis.
- The transactions arose in ordinary course of business
that True Visions proposed to the third party.
- The transactions arose in ordinary course of business.
- The transactions arose in ordinary course of business.
- The transactions arose in ordinary course of business
that TMN proposed to the third party.
- The transactions arose in ordinary course of business.
- The transactions arose in ordinary course of business.
- The transactions arose in ordinary course of business
that TIG proposed to the third party
- The transactions arose in ordinary course of business.
68461_2-1-2-122 2C_M4.indd 95 3/13/09 3:22:47 PM
Annual Report 2008 2 - 96
Company Name Relationship Details of 2008 Rationale and
transactions (Baht’000) necessity
15. True Public Communication Co., Ltd. (TPC) (The Company directly holds 99.94%)
16. Wire and Wireless Co., Ltd. (WW) (The Company directly holds 87.50%)
Charoen Pokphand Group of
Companies (CPG)
16.1 True Internet Data Center
Co., Ltd. (TIDC)
16.2 Charoen Pokphand Group
of Companies (CPG)
CPGisamajorshareholderof
the Company. The Company
directly holds 99.94% in
TPC’s equity interest.
The Company indirectly holds
70.00% in TIDC’s equity
interest and directly holds
87.50% in WW’s equity
interest. These companies are
related through directorships,
i.e. Mr. Chatchaval Jiaravanon
and Mr. Songtham
Phianpattanawit.
CPGisamajorshareholderof
the Company. The Company
directly holds 87.50% in WW’s
equity interest.
Purchase :
- Other service
Sale :
- Equipment installation
Purchase :
- Other service
12,127
24,040
2,042
- The transactions arose in ordinary course of business.
- The transactions arose in ordinary course of business
that WW proposed to the third party.
- The transactions arose in ordinary course of business.
14.2 Charoen Pokphand Group
of Companies (CPG)
CPGisamajorshareholderof
the Company. The Company
directly holds 99.99% in
TIG’s equity interest.
Purchase :
- Office rental and
other services
1,322 - The transactions arose in ordinary course of business.
ii) Outstanding balances arising from sales of goods and services:
Change in outstanding balances arising from sales of goods and services are as
follows:
Unit : Thousand Baht
Joint ventures, associates and 31 December Increase 31 December
related companies 2007 (Decrease) 2008
Asia Infonet Co., Ltd. 28,553 (704) 27,849
True Internet Data Center Co., Ltd. 6,376 14,199 20,575
KSCCommercialInternetCo.,Ltd. 59,600 2,916 62,516
BeboydCg Company Limited. - 11 11
NC True Co., Ltd. 16,102 (10,732) 5,370
NEC Corporation (Thailand) Co., Ltd. 20 80 100
CP Group of companies 995,243 (432,909) 562,334
Total 1,105,894 (427,139) 678,755
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iii) Outstanding balances arising from purchases of goods and services:
Change in outstanding balances arising from purchases of goods and services
are as follows:
Unit : Thousand Baht
Joint ventures, associates and 31 December Increase 31 December
related companies 2007 (Decrease) 2008
Asia Infonet Co., Ltd. 48,307 4,558 52,865
True Internet Data Center Co., Ltd. 9,778 1,778 11,556
KSCCommercialInternetCo.,Ltd. 7,969 3,628 11,597
BeboydCg Company Limited. 3,210 (2,835) 375
NC True Co., Ltd. 3,397 4,255 7,652
Channel [V] Music (Thailand) Co., Ltd. - 4,350 4,350
CP Group of companies 69,046 (37,925) 31,121
NEC Corporation (Thailand) Co., Ltd. 4 2,223 2,227
Total 141,711 (19,968) 121,743
Unit : Thousand Baht
Related companies 31 December Increase 31 December
2007 (Decrease) 2008
KSCCommercialInternetCo.,Ltd. 25,880 - 25,880
BeboydCg Company Limited. 3,000 3,000 6,000
Total 28,880 3,000 31,880
TheCompanyindirectlyholds37.80%inKSC’sequityinterest.
Unit : Thousand Baht
Related companies 31 December Increase 31 December
2007 (Decrease) 2008
KreditanstaltfUrWiederaufbau(KfW) 4,597,775 (1,012,635) 3,585,140
iv) Outstanding balances arising from loans to related parties
Change in outstanding balances arising from loans to related parties are as follows:
v) Outstanding balances arising from loans from a related party
Change in outstanding balances arising from loans from a related party are as
follows:
KfWistheonlypreferenceshareholderoftheCompanyandholds15.53%of
issued and paid-up share capital.
The loan from Kreditanstalt fUr Wiederaufbau rank pari passu with other
secured lenders and carry interest at LIBOR plus a fixed percentage per annum. The
loans are secured against various categories of assets. The first repayment was due in
September 2006 and the final maturity date will be on 31 December 2011. The related
interest expenses were Baht 216.45 million for year ended 31 December 2008.
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Annual Report 2008 2 - 98
vi) Commitments
The Company has carried the commitment to support a certain subsidiary
pertaining to loans agreements entered into by True Move with its creditors. The
financial supports are set as follows:
1. Regulatory sponsor support to governmental authorities arising out the
mobile phone concession:
where True Move experience cash shortfalls for its normal operation due to
regulatory cost, the sponsors shall provide financial support on a quarterly basis for the
amount of the shortfall caused by the excess regulatory costs.
2. General cash deficiency sponsor support:
where the cash flows of True Move are insufficient for its normal operations
or debt repayments pursuant to the terms of the financing documents with its lenders,
the Company will provide financial support to the subsidiary in a total amount no
exceeding Baht 7,000.00 million.
Under the terms and conditions of the agreements, the Company and
concerned parties must comply with certain conditions as stipulated in the agreements.
Thesponsorsupportfundsmustbeinjectedintothesubsidiaryintheformasspecified
in the agreements.
Measures and Procedures for Approving the Entering into of Connected Transactions
The Company has measures and procedures for approving the entering into
connected transactions in compliance with legal obligations including the Rules and
Regulations of the Capital Market Supervisory Board and the Stock Exchange of Thailand
(“SET”). Based on the said relevant laws and regulations, the Company has clearly set up
“Rules of Entering into Related Party Transactions”, to be adhered and properly followed
by the Board and employees. Under the Rules of Entering into Related Party Transaction,
the measures and procedures for approving the entering into related party transactions
are set forth as follows:
1. The following related party transactions can be approved by Management
without any approval from the Company’s Board of Directors and the
Shareholders’ Meeting under the purpose of clause 89/12 of the Securities
and Exchange Act (No. 4) B.E. 2551:
1.1 A transaction under general commercial terms
“general commercial term” mean a commercial term that a person of
ordinary prudence would agree with any unrelated counterparty under
the similar circumstances, on the basis of commercial negotiation and
without any dependent interest resulted from the status of the director,
executive or related person, including the commercial terms with the
prices and the conditions or the gross margin as follows:
(a) prices and conditions that the Company, or its subsidiary receives
from or offers to general persons.
(b) prices and conditions that a director, an executive or related person
offers to general persons.
(c) prices and conditions that the Company, or its subsidiaries can
prove that it is same as operators in similar business offer to
general persons.
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(d) in case the comparison of price of goods or services cannot be
made because of the distinctiveness or specifically made to order,
however the Company or its subsidiaries can prove that
- the gross margin that the Company or its subsidiaries receive
from the related party transaction is similar to the gross margin
they receive from transactions with other parties; or
- the gross margin that the director, executive or related person
receive from the related party transaction is similar to the gross
margin they receive from transactions with other parties; and
there is no difference of condition and terms between them.
1.2 A loan in accordance with the regulations on the welfare of the staff
members and employees;
1.3 A transaction in which the counterparty to the Company or both
parties are;
(a) a subsidiary or subsidiaries whose shares are held by the Company
in the amount not less than ninety percent of its total number of
shares sold; or
(b) a subsidiary or subsidiaries whose shares are held by a director, an
executive or a related person or which such person has interest,
whether directly or indirectly, not more than the amount, rate or
characteristic as specified in the notification of the Capital Market
Supervisory Board;
1.4 A transaction in particular category or with value not more than the
amount or rate as specified in the notification of the Capital Market
Supervisory Board.
2. The following related party transactions require approval from the
Company’s Board of Directors but do not require approval from the
Shareholders’ Meeting
2.1 A transaction under Clause 1 which requires an approval from the
Company’s Board of Directors under other internal procedures of the
Company such as Procedure for Budget.
2.2 A transaction under Clause 1.3 (b) or 1.4 that may be prescribed by
the Capital Market Supervisory Board to require an approval from the
Board of Directors, relevant notification shall be prescribed later.
3. Any related party transactions other than those under Clause 1 and 2
require approval from the Company’s Board of Directors and the
Shareholders’ Meeting before entering into such transactions.
Moreover, the Company shall comply with the terms and conditions of the
Shareholders’ Agreement executed with Kreditanstalt fUr Wiederaufbau dated 22nd
December1999whichspecifiesthattheCompanyshalldiscloseifitsmajorshareholders
or affiliates enter into any connected transactions.
Policy for Future Connected Transactions
With regard to future connected transactions, the Company anticipates that
there will be connected transactions in the ordinary course of business of the Company
with its affiliates and that the Company shall proceed with such transactions in a
transparent manner pursuant to the good corporate governance policy of the Company
as well as all relevant regulations.
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Annual Report 2008 2 - 100
Registrar : Thailand Securities Depository Company Limited
62 The Stock Exchange of Thailand Building,
RachadapisekRoad,Klongtoey,Bangkok10110
Telephone : (662) 229-2800
Fax : (662) 359-1259
Call center : (662) 229-2888
Website : http://www.tsd.co.th
Auditor : Mr. Pisit Thangtanagul
Certified Public Accountant (Thailand) No. 4095
PricewaterhouseCoopers ABAS Limited
179/74-80 Bangkok City Tower, 15th Floor,
South Sathorn Road, Sathorn, Bangkok 10120
Telephone : (662) 286-9999, (662) 344-1000
Fax : (662) 286-5050
Debenture Registrar/ : TMB Bank Public Company Limited
Debentureholders’ 393 Silom Road, Bangrak, Bangkok 10500
Representative Telephone : (662) 230-5575, (662) 230-5487,
(662) 230-5731
Fax : (662) 266-8150
References
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Audit Fees
1. Audit fees
The audit fees and related expenses occurred during the year 2008 was Baht
24.05 million. The Company and subsidiaries paid during the year amount of Baht
16.11 million to the appointed auditing firm. The remaining fees of Baht 8.16 million
will be paid in the following year.
2. Other non-audit fees
During the year 2008, the appointed auditing firm provided other non-audit
services, i.e. agree-upon procedures, tax consulting service and other to the Company
and subsidiaries. The fees were Baht 1.24 million of which Baht 0.24 million was paid
during the year. The remaining of Baht 1.00 will be paid in the following year.
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Report of the
for the Year 2008
Audit Committee
The Audit Committee comprising of three Independent Directors, Mr. Vitthya
Vejjajiva,Dr.KosolPetchsuwanandMr.JotiBhokavanij,wasreappointedbytheBoard
of Directors Meeting No. 2/2549 held on 23rd February 2006 to perform duties and
discharge responsibilities under the charter for the Audit Committee. During the
Year 2008, the Audit Committee proceeded as follows:
1. Held eight meetings in 2008 in order to discharge its functions as assigned
by the Board of Directors. The Audit Committee reported its activities to the Board of
Directors on a quarterly basis;
Name Position
1.Mr.VitthyaVejjajiva ChairmanoftheAuditCommittee 8/8
2.Dr.Kosol Petchsuwan MemberoftheAuditCommittee 8/8
3.Mr.Joti Bhokavanij MemberoftheAuditCommittee 8/8
Remark *In the Year 2008, the Audit Committee held one meeting with the external
auditor without the presence of management
2. Recommended the appointment of external auditor to the Company and the
external auditor’s remuneration for the Year 2008 to the Board of Directors prior to
approval at the Annual General Meeting of the Shareholders. The Audit Committee
reviewed the independence and performance of the external auditor including the
external auditor’s remuneration. The Audit Committee deemed that the external auditor
performed independently and provided useful opinions and recommendations regarding
financial reporting and internal controls. Therefore, the Audit Committee proposed that
external auditors from PricewaterhouseCoopers ABAS Limited be appointed as the
Company’s Auditor for the Year 2008. This recommendation was made to the Board of
Directors prior to being presented at the Annual General Meeting of the Shareholders;
3. Discussed with the external auditor the scope of their audits before they
commenced, follow up their audits and considered their Management Letter;
4. Acknowledged the audit plan and external auditor’s findings and provided
recommendations;
5. Reviewed the annual and quarterly financial reports of the Company and its
subsidiaries. The Audit Committee agreed with the external auditor that the Company’s
financial statements represented the Company’s financial position and financial
performance fairly, in all material respects, in accordance with generally accepted
accounting principles;
Attendance of
the Audit Committee
In the Year 2008*
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6. Regularly reviewed the Company’s and its subsidiaries’ practices relating to
related party transactions to ensure compliance with the law and regulation of the Stock
Exchange of Thailand. The Audit Committee deemed that the entering into related party
transactions of the Company and its subsidiaries complied with the law and the Stock
Exchange of Thailand’s regulation, reasonable and the most beneficial to the Company;
7. Established “Rules of Entering into Related Party Transactions” to comply
with the Securities and Exchange Act (No. 4) B.E. 2551 and proposed to the Board of
Directors for approval;
8. Reviewed the compliance with the Securities and Exchange laws, regulations
of the Stock Exchange of Thailand, and other laws related to the Company’s business.
Based on the reports of external auditor, internal audit and the management, the Audit
Committee deemed that the Company has complied with all related laws and
regulations without material weaknesses;
9. Reviewed the Internal Control System to evaluate the adequacy and
effectiveness to reasonably ensure the Company’s performance in achieving its goals
based on the internal audit report for the Year 2008, which covers key business
processes. The Audit Committee deemed that the Company’s Internal Control System
was adequate and appropriate. Moreover, with the dynamic environment of
telecommunication business, the Audit Committee supported continual development of
the Internal Control System to suit the changed environment within the Company;
10. Oversaw the Internal Audit function and its Charter i.e. approving the
Internal Audit plan based on the risk management guideline, acknowledging the annual
and quarterly Internal Audit results, providing comments to the Internal Audit
Department and recommendations on actions to be taken by Management including
continual follow-up on the progress. Furthermore, the Audit Committee reviewed the
independence and performance of the Internal Audit Department and deemed that the
Internal Audit System was performed independently, adequately, and effectively.
Moreover, internal audit quality has been continuously improved both in terms of human
resources and operation to meet international professional standards.
The Audit Committee maintains its independence in performing the duties as
assigned. In this regard, the Audit Committee has received good cooperation from
Management and external auditor. In summary, the Audit Committee is of the opinion
that the Board of Directors and Management of the Company have operated business
with ethics and were determined to professionally perform duties to achieve the
Company’sgoals,emphasizingonoperatingbusinesswitheffectiveInternalControland
Internal Audit Systems, good corporate governance and development on operation
systems on a continuing basis.
(Mr.VitthyaVejjajiva)
Chairman of the Audit Committee
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Report of the
for the Year 2008
and Nominating Committee
By virtue of the resolution of the Board of Directors of the Company passed at
its meeting No. 8/2543 held on 16th November 2001, the Compensation and
Nominating Committee was appointed to perform and discharge responsibilities under
the charter for the Compensation and Nominating Committee (the “Committee”). During
the year 2008, the Committee held one meeting in order to discharge its functions as
assignedbytheBoardofDirectors;whichcanbesummarizedasfollows:
1. considered and proposed recommendation to the Board of Directors
regarding the election of Directors to replace the Directors retiring by
rotation;
2. considered and proposed recommendation to the Board of Directors
regarding the Directors’ remuneration;
3. considered and approved the variable payout to the CEO/President for the
Year 2007 (payout in 2008); and
4. considered and approved the Executives Variable Pay Plan for the Year 2008
(payout in 2009).
Mr. Umroong Sanphasitvong
Representative of the Compensation and
Nominating Committee
Compensation
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Report of the
for the Year 2008
By virtue of a resolution of the Board of Directors of the Company passed at its
meeting No. 3/2549 held on 24th March 2006, the Corporate Governance Committee
was appointed to perform and discharge responsibilities under the charter for the
Corporate Governance Committee. During the year 2008, the Corporate Governance
Committee proceeded as follows:
1. held four meetings in order to discharge its functions as assigned by the
Board of Directors;
2. considered the Corporate Governance Report of the Company for disclosure
in the Annual Report for the Year 2008 and proposed to the Board of
Directors for approval;
3. reviewed criteria to screen the issues and directors nominees proposed by
minority shareholders in advance for consideration to include in Annual
General Meeting of the Shareholders and proposed to the Board of Directors
for approval;
4. considered Policy on Corporate Social Responsibility of the Company and
proposed to the Board of Directors for approval;
5. considered the Company’s activities in relation to corporate governance
including corporate social responsibility to ensure that they are properly in
practice and in compliance with the Company’s policies; and
6. considered the results of self-assessment of the Board of Directors and
proposed to the Board of Directors for consideration.
Mr. Narong Srisa-an
Chairman of the Corporate Governance Committee
Corporate Governance Committee
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Report of the
for the Year 2008
By virtue of a resolution of the Board of Directors of the Company passed at its
meeting No. 8/2544 held on 16th November 2001, the Finance Committee was
appointed to perform and discharge responsibilities under the Charter for the Finance
Committee. During the Year 2008, the Finance Committee has carried out the following
tasks:
1. held nine meetings in order to discharge its functions as assigned by the
Board of Directors;
2. considered financial targets and proposed recommendation to the Board of
Directors for approval;
3. considered opening new bank accounts and proposed recommendation to
the Board of Directors for approval;
4. considered various investment projects and proposed recommendation to
the Board of Directors for approval;
5. considered the quarterly and annual financial results of the Company and its
subsidiaries;
6. considered the refinancing status and plan of the Company and proposed
to the Board of Directors for acknowledgement with recommendation;
7. considered the capital increase of certain subsidiaries of the Company and
proposed recommendation to the Board of Directors for approval;
8. considered the Annual Hedging Plan together with the Policy on the Use of
Derivative Securities in Financial Transactions and proposed recommendation
to the Board of Directors for approval;
9. considered and provided recommendations on restructuring of significant
hedging and proposed to the Board of Directors for acknowledgement with
recommendation;
10. considered fund raising method to support the purchase of Bangkok Inter
Teletech Public Company Limited shares from Charoen Pokphand Holding
Company Limited and provide recommendation to the Board of Directors
for proposing to the Annual General Meeting of the Shareholders for the
year 2008 for approval;
11. considered recapitalisation of the Company by means of increase capital for
rights offering and provided recommendations to the Board of Directors for
proposing to the Extraordinary General Meeting of the Shareholders No. 1/2008
for approval.
Dr.AjvaTaulananda
Chairman of the Finance Committee
Finance Committee
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Report of the
for the Year 2008
Board of Directors’ Responsibilities
The Board of Directors is responsible for the financial statements of the
Company and its subsidiaries. The aforementioned financial statements have been
prepared in accordance with Generally Accepted Accounting Principles, using appropriate
accounting policy consistently employed by the Company as well as applying careful
judgment and best estimation. Important information is adequately disclosed in the
notes to financial statements.
The Board of Directors has provided and maintained an efficient internal
controls system to ensure that accounting records are accurate, complete and adequate
to protect its assets.
To accomplish this task, the Board of Directors has appointed an Audit
Committee, which consists of Independent Directors responsible for the quality of
financial statements and internal controls system, whose comments on these issues are
readily included in the Audit Committee Report in this Annual Report.
The Board of Directors is of the opinion that the Company’s overall internal
controls system is adequate and suitable and has rendered credibility and reliability
to the financial statements of the Company and its subsidiaries for the year ended
31st
December 2008.
Mr. Dhanin Chearavanont
Chairman of the Board
for Financial Statements
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Management’s Discussion and Analysis
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The accompanying notes on pages 3 - 9 to 3 - 83 are an integral part of these financial statements.
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The accompanying notes on pages 3 - 9 to 3 - 83 are an integral part of these financial statements.
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The accompanying notes on pages 3 - 9 to 3 - 83 are an integral part of these financial statements.
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Annual Report 2008 3 - 6
The accom
panying note
s on pages 3 - 9 to
3 - 83 are
an inte
gra
l part of th
ese financial sta
tem
ents.
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The accom
panying note
s on pages 3 - 9 to
3 - 83 are
an inte
gra
l part of th
ese financial sta
tem
ents.
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Annual Report 2008 3 - 8
The accompanying notes on pages 3 - 9 to 3 - 83 are an integral part of these financial statements.
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Together ...Possible 3 - 43
68461_3-1-3-84 1C_M4.indd 43 3/13/09 3:17:55 PM
Annual Report 2008 3 - 44
68461_3-1-3-84 1C_M4.indd 44 3/13/09 3:17:56 PM
Together ...Possible 3 - 45
68461_3-1-3-84 1C_M4.indd 45 3/13/09 3:17:57 PM
Annual Report 2008 3 - 46
68461_3-1-3-84 1C_M4.indd 46 3/13/09 3:17:57 PM
Together ...Possible 3 - 47
68461_3-1-3-84 1C_M4.indd 47 3/13/09 3:17:58 PM
Annual Report 2008 3 - 48
68461_3-1-3-84 1C_M4.indd 48 3/13/09 3:17:58 PM
Together ...Possible 3 - 49
68461_3-1-3-84 1C_M4.indd 49 3/13/09 3:17:59 PM
Annual Report 2008 3 - 50
68461_3-1-3-84 1C_M4.indd 50 3/13/09 3:18:00 PM
Together ...Possible 3 - 51
68461_3-1-3-84 1C_M4.indd 51 3/13/09 3:18:00 PM
Annual Report 2008 3 - 52
68461_3-1-3-84 1C_M4.indd 52 3/13/09 3:18:01 PM
Together ...Possible 3 - 53
68461_3-1-3-84 1C_M4.indd 53 3/13/09 3:18:01 PM
Annual Report 2008 3 - 54
68461_3-1-3-84 1C_M4.indd 54 3/13/09 3:18:02 PM
Together ...Possible 3 - 55
68461_3-1-3-84 1C_M4.indd 55 3/13/09 3:18:03 PM
Annual Report 2008 3 - 56
68461_3-1-3-84 1C_M4.indd 56 3/13/09 3:18:03 PM
Together ...Possible 3 - 57
68461_3-1-3-84 1C_M4.indd 57 3/13/09 3:18:04 PM
Annual Report 2008 3 - 58
68461_3-1-3-84 1C_M4.indd 58 3/13/09 3:18:04 PM
Together ...Possible 3 - 59
68461_3-1-3-84 1C_M4.indd 59 3/13/09 3:18:05 PM
Annual Report 2008 3 - 60
68461_3-1-3-84 1C_M4.indd 60 3/13/09 3:18:05 PM
Together ...Possible 3 - 61
68461_3-1-3-84 1C_M4.indd 61 3/13/09 3:18:06 PM
Annual Report 2008 3 - 62
68461_3-1-3-84 1C_M4.indd 62 3/13/09 3:18:07 PM
Together ...Possible 3 - 63
68461_3-1-3-84 1C_M4.indd 63 3/13/09 3:18:07 PM
Annual Report 2008 3 - 64
68461_3-1-3-84 1C_M4.indd 64 3/13/09 3:18:08 PM
Together ...Possible 3 - 65
68461_3-1-3-84 1C_M4.indd 65 3/13/09 3:18:08 PM
Annual Report 2008 3 - 66
68461_3-1-3-84 1C_M4.indd 66 3/13/09 3:18:09 PM
Together ...Possible 3 - 67
68461_3-1-3-84 1C_M4.indd 67 3/13/09 3:18:09 PM
Annual Report 2008 3 - 68
68461_3-1-3-84 1C_M4.indd 68 3/13/09 3:18:10 PM
Together ...Possible 3 - 69
68461_3-1-3-84 1C_M4.indd 69 3/13/09 3:18:10 PM
Annual Report 2008 3 - 70
68461_3-1-3-84 1C_M4.indd 70 3/13/09 3:18:11 PM
Together ...Possible 3 - 71
68461_3-1-3-84 1C_M4.indd 71 3/13/09 3:18:12 PM
Annual Report 2008 3 - 72
68461_3-1-3-84 1C_M4.indd 72 3/13/09 3:18:12 PM
Together ...Possible 3 - 73
68461_3-1-3-84 1C_M4.indd 73 3/13/09 3:18:13 PM
Annual Report 2008 3 - 74
68461_3-1-3-84 1C_M4.indd 74 3/13/09 3:18:13 PM
Together ...Possible 3 - 75
68461_3-1-3-84 1C_M4.indd 75 3/13/09 3:18:14 PM
Annual Report 2008 3 - 76
68461_3-1-3-84 1C_M4.indd 76 3/13/09 3:18:14 PM
Together ...Possible 3 - 77
68461_3-1-3-84 1C_M4.indd 77 3/13/09 3:18:15 PM
Annual Report 2008 3 - 78
68461_3-1-3-84 1C_M4.indd 78 3/13/09 3:18:16 PM
Together ...Possible 3 - 79
68461_3-1-3-84 1C_M4.indd 79 3/13/09 3:18:16 PM
Annual Report 2008 3 - 80
68461_3-1-3-84 1C_M4.indd 80 3/13/09 3:18:17 PM
Together ...Possible 3 - 81
68461_3-1-3-84 1C_M4.indd 81 3/13/09 3:18:17 PM
Annual Report 2008 3 - 82
68461_3-1-3-84 1C_M4.indd 82 3/13/09 3:18:18 PM
Together ...Possible 3 - 83
68461_3-1-3-84 1C_M4.indd 83 3/13/09 3:18:19 PM
68460_Cover ENG_M2.ai 3/13/09 4:12:24 PM68460_Cover ENG_M2.ai 3/13/09 4:12:24 PM