TRL-69 Asia Taxi Forum10

20 - 22 July 2016 | Goodwood Park Hotel, Singapore

Asia Taxi ForumIntegrating public and private transportation networks

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“Growth in the taxi market is expected to be driven by government intervention, particularly with respect to regulations and subsidies to shift to greener technologies.” - Frost & Sullivan, 2015

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WHO SHOULD ATTEND?

• Taxi Operators

• Land Public Transport Commission• Operations Managers• Taxi App Developers • Driver management and billing

• Taxi Companies • Transportation• Government Municipalities and Public Transportation • Safety and Security• Road Transport Department• Vehicle Inspection and Services • Road Transport Department• Rideshare Taxi Apps• Taxi Licensing Department • Vehicle Inspection and Services Associations

From:

WHY YOU CANNOT MISS THIS EVENT

conjunction with other sustainable travel options. Taxi services is an individual, mostly door-to-door micro transit service, offered to the public predominantly at a local level. By the very nature of their services, taxis are an essential part of the urban mobility puzzle. Taxis are an important element of the transport system not only because of the connectivity function they can have in the mobility chain but also for their ability to provide an effective proxy of the private car but with some extra comfort characteristics. Most taxi companies have their market and customer segments, value propositions, key problems, solutions, cost structure and revenue model.

Trueventus is pleased to organize our premier Asia Taxi Forum. With the taxi industry continuing to face aggressive competition, this year’s conference is a must for any taxi operators and government agencies who

where it’s heading so they can prepare their business for the future.

THIS UNIQUE CONFERENCE WILL BRING DELEGATES THE BENEFITS OF:

• Assessing the management of taxi transportation and market competition• Gaining insight into the many challenges facing the taxi authorities and operators now and into the future• Discussing the latest trends and developments with taxi transport experts and operators• Exchanging experiences with both peers and experts from diverse backgrounds from all around the region• Improving as operators• Ensuring complete business continuity with zero downtime


SUPPORTING MEDIA

www.taxitalk.com.au

20 - 22 July 2016 | Goodwood Park Hotel, Singaporeth nd

ASSOCIATE SPONSOR SILVER SPONSOR

https://www.smrt.com.sg/ https://e2i.com.sg/

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FEATURING PRESENTATIONS AND CASE STUDIES BY DISTINGUISHED EXPERTS:

David SamuelVictorian Taxi Association (VTA), Australia

Speaking on: Revolutionising the transportation industry: Regulating ridesharing services

Together we serve: Examining multi-purpose taxi program(MPTP) in providing transport for people with limited mobility - Victorian Government Case Study David started in the position of CEO of the Victorian Taxi Association (VTA) in March 2013. He joined

State Government as an advisor to a federal member of parliament.

Roy Wakelin-KingNSW Taxi Council, Australia

Speaking on: Dynamic Taxi-Sharing: Using Intelligent Transportation System Technologies

to the NSW taxi industry was in 2003 as the Director of the Transport Operations Division in what is now called Transport for NSW.

Carl Kirk Vice PresidentAmerican Trucking Associations

Carl Kirk is Vice President, Maintenance, Information Technology & Logistics for the American Truck-ing Associations. Carl has been with ATA for 29 years and has responsibility for The Technology & Maintenance Council (TMC) and the Information Technology & Logistics Council. Before his current position, Carl served as Technical Director and Information Manager of TMC.

Tim Reddish Executive DirectorNZ Taxi Federation, New Zealand

Speaking on: Fighting for survival: Adapting from conventional method to advancement in taxis

Tim Reddish is the executive director of New Zealand Taxi Federation. The Taxi Federation represents the best operators in the country and professionally chauffeurs 20 million passengers per year. He has

Gordana BlazevicGold Coast Cabs, Australia

Speaking on: Taxis at the forefront of innovation - Gold Coast Cabs Case Study

Gordana currently holds the position of CEO Gold Coast Cabs; she is also a board member of the Taxi Council Queensland. She has served on a number of Commonwealth and State Government Advisory Boards, and Committees of National and State Advocacy agencies.



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FEATURING PRESENTATIONS AND CASE STUDIES BY DISTINGUISHED EXPERTS:

Siddhartha PahwaMeru Cabs Company, India

Speaking on: Striking a balance approach: Reviewing private-car sharing applications

thinking Siddhartha has successfully launched new brands like Genie Cabs & Meru Plus for inter and intra city travel with advanced GPS/GPRS technology in different cities.

Noni Purnomo Director Bluebird Taxi, Indonesia

Speaking on: Raising standards of taxi operators in the areas of safety,service delivery to initiate better and safer taxi drivers

Noni Purnomo ,Director of Blue Bird Group Holding, started her career in the company as Business Development Senior Manager, a position that she held from 2001 to 2004. She is also active as Chief of Blue Bird Peduli Program since 2001 and Chief of Standing Committee of Land Transportation and ASDP Kadin, as well as President Director of Blue Bird Group Holding Tbk.

Daniel Poon Manager New Business Initiatives Quantum Inventions, Singapore

Speaking on: Smart Solutions for Taxi Booking & Dispatch

Quantum Inventions is in the business of delivering routing and navigation applications, services and solutions to consumers and enterprise customers in the area of map-based solutions, in-car naviga-tion and location/context sensitive purposes. The company works towards being an integrated global solution provider of real-time road/motorist information and applications, and seamless converged solutions for road user on mobile, web, in-car systems and location based applications/services.

Cheng Shih-Fen Associate Professor SMU School of Information Systems Deputy Director at the Fujitsu-SMU Urban Computing & Engineering Corp Lab, Singapore

Speaking on: Mobility on Demand for Future Cities - providing superior driver-level and system-level performances Shih-Fen Cheng is Associate Professor of Information Systems and Deputy Director of the Fujit-su-SMU Urban Computing and Engineering Corp Lab at the Singapore Management University. He received his Ph.D. degree in industrial and operations engineering from the University of Michigan, Ann Arbor, and B.S.E. degree in mechanical engineering from the National Taiwan University.

Nilesh Sangoi Meru Cab Company, IndiaAnalytics Icon & Logistics Icon In The 2nd Edition Of Cio Power List By Centre Of Recognition & Excellence

Speaking on: Taxi Technology - Is it Disruptor or Enabler?

of experience in setting up and managing various aspects of information technology in transporta-tion & logistic domain. It is because of the backend technology – which helps the customers connect to their cabs—is among the best in the world and ensures a steady business for its chauffeurs. He is

from ISACA, USA.

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DAY ONE0800

0845

0900

0945

1100

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1300

Registration and coffee

Opening address by Chairperson

Session OneSpeaking on: Fighting for survival: Adapting from conven-tional method to advancement in taxis Before the introduction of taxi apps, people in Asia and other parts of the country consume taxi services by hailing a taxi on street or call a taxi through taxi radio channel. Hailing taxi is the most basic and command way used for consuming taxi service. Yet, the taxi market is still in the transition from a traditional one to an app-dom-

taxi app, it is very likely to alter all traditional methods.Tim Reddish Executive DirectorNZ Taxi Federation, New Zealand

Session TwoMobility on demand for future cities - Providing superior driver level and system level performances- Extended Session With rapid growth in urban population around the world, it's becoming increasingly challenging for city planners to provide

To achieve these policy goals, it is essential to cover most urban areas with intracity public transport system. However, even with adequate public transport system, it is still important to provide on-demand point-to-point connection service to cater for time-con-scious passengers, or serve areas where public transport is not as well-connected.In this session, the focus will be on how mobility-on-demand

system that provides superior driver-level and system-level perfor-

last-mile service that can complement existing mass-transit system.Cheng Shih-FenAssociate Professor SMU School of Information Systems Deputy Director Fujitsu-SMU Urban Computing & Engineering Corp Lab, Singapore

Morning Refreshments

Session ThreeRevolutionising the transportation industry: Regulating ridesharing services

governments would be foolish to deny that its methodology empowers a level of administration that makes numerous custom-

their ride cost ahead of time, and utilize surveys to evaluate the nature of these drivers. This is not the end of the customary taxi industry, which will be playing an imperative, yet smaller part in the procurement of urban transportation. The business will change, however, with more cab drivers in the end joining Uber this will thus enlarge and upgrade the organizations they provide for riders.David SamuelVictorian Taxi Association (VTA), Australia

Session Four: Panel Discussion Establishing and legislating taxi regulations and policies as part of the public transport chain: How to optimally subsidize to high quality taxi services? In spite of the way that the issue of regulation had starting now been quickly exhibited in the past district, in which the general traits of taxi systems were audited, its essentialness legitimizes further

back the principal endeavor with and as a not precisely reliable oversee even surpasses the versatility of the private auto, taxis in like path add to connecting with other open transport modes, since they supplement the multimodal open transport chain with a 24-hour/365-day openness, cemented with a phenomenal approach to

Moderator: SMRT, Singapore Panelists Noni Purnomo Director Bluebird Taxi, Indonesia

Gordana BlazevicGold Coast Cabs, Australia

Networking Luncheon

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Session FiveRaising standards of taxi operators in the areas of safety, service delivery to initiate better and safer taxi driversRegulatory agencies should set standards for drivers and vehicle competency in areas where lack of such standards may lead to

other frustrations and misunderstandings that are likely to lead toaggression, physical attacks, or robberies. Getting accreditation will exhibit that an administrator has an arrangement of procedures and record-keeping frameworks set up to guarantee their taxi or extrav-agance procure auto business meets and keeps up satisfactorysafety guidelines.Noni Purnomo DirectorBluebird Taxi Indonesia

Session SixMastering Vehicle Maintenance Reporting Standards (VMRS)

Vehicle Maintenance Reporting Standards (VMRS) serves as a vital communication link between maintenance personnel, computer systems and management. Today, Equipment clients overall use VMRS to catch and report their hardware upkeep exercises. Equipment manufacturers and support programming suppliers use VMRS coding for parts, consequently giving extra driving force to armadas to embrace this widespread coding plan. VMRS provides the discipline necessary for different industry segments to commu-nicate with each other. VMRS is the shorthand of maintenance reporting, eliminating the need for extensive written communica-tions with all the inherent problems of miscommunication normally associated with the written word.Carl Kirk Vice PresidentAmerican Trucking Associations

Afternoon Refreshments

Session Seven : Think Thank Session

Companies in this industry provide passenger transportation by automobiles that are not operated over regular routes or on regular

individual companies depends on good marketing. Small compa-nies can effectively compete with large ones because there are few economies of scale in operations, Taxi companies typically have a

and pumps, and operate a maintenance and repair shop.Carl Kirk Vice PresidentAmerican Trucking Associations

Siddhartha PahwaMeru Cabs Company, India

Session EightTaxi Technology - Is it a disruptor or an enabler?• Looking at the key advantages of technology

passengers and operators• Recognising technology in predictability and utilizing the assets better• Providing key safety features in navigating taxi for now and futureNilesh Sangoi Meru Cab Company, India

End of Day One



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DAY TWO0800

0845

0900

0945

1030

1100

1145

1230

Registration and coffee

Welcome address by Chairperson

Session One Taxis at the forefront of innovation Gold Coast Cabs - Case StudySmart phones are the obvious connection between employee,

management solution (FMS) apps can take care of all three. Under-stand how smart phones can improve duty of care through detailed driver analytics, driver behaviour updates & incident alert with no need for more data plans or black boxes. In this scenario, the portability needs of nationals and vehicles compel the city adminis-

time.Gordana BlazevicGold Coast Cabs, Australia

Session Two: Together we serve: Examining Multi-Purpose Taxi Program (MPTP) in providing transport for people with limited mobility - Victorian Government case study

who experience the ill effects of noteworthy incapacity and versatili-ty issues. It is an imperative support of bolster Victorians and a basic piece of guaranteeing our vehicle framework is available to all. The Victorian Government is exploring the system and considering how to enhance transport for individuals with constrained portability. The Victorian Government needs to become far more proactive in the area of transport and mobility and commit resources to develop a more effective and integrated system that will meet the mobility needs of all Victorians.David SamuelVictorian Taxi Association (VTA), Australia

Morning Refreshments

Session Three Rule the road with telematics: Keeping track of vehicle locations with automatic vehicle location (AVL) systemsTelematics is revolutionising the way in which companies run their vehicles and employees drive them. The telematics market is moving at a rapid pace making what was considered the future of

Systems using global positioning satellite (GPS) technology have advantages over systems that require drivers to broadcast their locations during a robbery incident. In combination with AVLs, you can achieve a remarkable thing: knowing exactly where every piece of your equipment is every minute and what it’s doing. A coordinat-ed bundle of activities are required to enhance the taxi business. Driver capabilities, consultative regulation and the utilization of mechanical advances must be joined with the improvement of another reason manufactured taxi. With GPS systems, all that is required is the triggering of an alarm and the monitoring of that alarm signal by someone who can send help. Detailed information of property's care and supply environmental agencies with reports detailing exactly where pesticides were applied will be received.Daniel Poon Manager New Business Initiatives Quantum Inventions, Singapore

Session FourDynamic Taxi-Sharing: Using Intelligent Transportation System TechnologiesA practical and applicable taxi-sharing system based on the use of intelligent transportation system (ITS) technologies has been developed in Taipei City. This system is easy for members to use and inexpensive for the service provider to operate. Considering the ecological and societal advantages, shared-ride EV taxis ought to then be taken as a vastly improved option for urban locales where huge taxi requests exist. All vehicles can enhance their timetable at the individual vehicle level with given pickup and conveyance plans In any case, expanding travel time of travellers (vehicle ride time) is inescapable, and the interest effects should be explored inside of the given makeshift route imperative.Roy Wakelin-KingNSW Taxi Council, Australia

Networking Luncheon

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1445

1530

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Session FiveStriking a balance approach: Reviewing private car-sharing applicationsControlling the sharing economy viably and effectively will be troublesome. Given the wide range of commercial enterprises

required and the rate at which the sharing economy inside of the guest economy is transforming, it would be habit to prescribe particular approaches to actualize .There should be no avoidance to new advancements and new plans of action. The intuition must be to stream with the time, keep a receptive outlook to advancements. Be that as it may, dependably be reasonable to players, whether occupant or insurgents, and strike an adjusted methodology.Siddhartha PahwaMeru Cabs Company, India

Session SixThe Age of Uber: How Safe Are Ride-Share Car Services?It should not come as a surprise, as government restrictions on who

frequently threadbare, and the real effect of such regulations is to protect incumbent producers rather than consumers. What's more, it's not hard to see why. Governments have a money related enthusiasm for keeping up existing conditions since they make huge dollars when they issue licenses, and in addition from assess-ments and yearly expenses.Speaker to be advised

Afternoon Refreshments

Session SevenAssessing liability of the drivers? Liability issues in car-for- hire and rideshare services There’s a growing concern over a gap between personal and commercial insurance where ridesharing services like Grab and Lyft are concerned – and slowly states and cities across the country are taking a look at how liability should be handled when a worst-case-scenario plays out. The subject of who might be brought into an activity is essentially vital to a harmed party when

under-safeguarded driver and a guardian organization denying any risk. Until these regulation and obligation inquiries are completely determined through enactment or prosecution, the huge battles about who is at issue will be continued.Speaker to be advised

End of Conference



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DAY THREE FRIDAY 22ND JULY 2016LAND TRANSPORT GALLERY, LAND TRANSPORT AUTHORITY

In Singapore, the Land Transport Authority (LTA) regulates the provision of taxi services by issuing Taxi Service Operator Licences (TSOL), Taxi Driver Vocational

of about 28,000 taxis and 8 third-party taxi booking service providers.

LTA monitors the service levels of taxi operators with the Quality of Service (QoS) Standards and Taxi Availability (TA) Standards. The QoS Standard is a way of

TA Standard ensures that there is adequate supply of taxis on the roads during both the peak and non-peak periods so that taxis are better utilised and readily available to serve the commuters. In September 2015, LTA introduced a regulatory framework for third-party taxi booking service providers to protect the safety and interest of commuters. All third-party taxi booking service providers with more than 20 participating taxis are required to register with LTA and new service

with the taxi operators and the National Taxi Association (NTA), which represents the taxi drivers. Together with the stakeholders, LTA is always looking into ways

ItineraryAttendees depart from Goodwood Park Hotel, SingaporeArrival of attendees at Land Transport Gallery and Guided tour to Land Transport GalleryBreakPresentation and discussion on LTA's roles for Singapore Taxi Services Q & A and conclusion of presentationDeparture of attendees

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JOURNEYS

Your journey in land transport begins here as you glance at land transport systems across countxries. Then learn about Singapore’s di�erent modes of transportation as you await entry to learn about Singapore’s transport past.

MEMORIES

Be brought back to the nostalgic past and learn about the challenges faced in land transport in Singapore’s yesteryears. Live-sized exhibits showcase the modes of transport available then while accounts of transport operators may be heard to give you an authentic experience of the past.

LAND TRANSPORT TODAY

Through interactive touch pads and sliding plasma screens, witness the changes that have and are taking place today with the formation of the Land Transport Authority. Learn how the LTA, by meeting diverse needs, managing road usage and making public transport a choice mode, has successfully made possible seamless journeys throughout the island.

VISONS & ASPIRATIONS

Enter this futuristic pod and get a glimpse of what the transportation landscape will be in the future. Experience �rst-hand and interact with a virtual character to learn how modern technology can make our daily commutes more pleasant and e�cient!

FORMATIVE YEARS

Step through revolving doors as they reveal changes in land transport with Singapore’s independence. Through colourful informative storyboards, learn about the key milestones in Singapore’s land transport development as the developing Singapore dealt with its infrastructure issues.

CHALLENGE THEATRE

Take up the challenge here and plan for Singapore’s Land Transport in an interactive multiplayer game that literally puts you in the driver’s seat! Play the transport planner as you decide how best to deal with the challenges our very own transport planners face!

DISCOVER THE DYNAMIC WORLD OF LAND TRANSPORT IN SIX THEMATIC AREAS!

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Documents

TRL-69 Asia Taxi Forum10