1

Triumph Group International

ICCA – Mediterranean Chapter, Rome 2 – 5 February 2014

Governmental Events.

Insight of institutional events

Case history: Interpol 2012

Rel. Maria Criscuolo

President – Triumph Group International

Founded in 1986 by Maria Criscuolo, President, Triumph Group is an international system of enterprises

whose core business is event, communication and marketing management.

We pride ourselves in 27 years of creativity, international events organization, association management,

public relations, lobbying and care to people that made us grow up a healthy and ethical Company and

became a leader in events and communication management beyond a landmark in the incoming and

incentive.

Our expertise consists in coordination mix of creative, logistics, technical and digital aspects that, through

a meticulous and wise management of the used resources, guarantee the success of your events and

maximize their visibility and profit.

THE GROUP

Vision

We believe in creating growth through an efficient and effective organization that allows solidity and

financial status, enabling and ensuring the expansion of our Company which expands continuously

opening up new offices abroad.

We plan and produce high quality services looking forward to stepping beyond frontiers, with British

understatement, Benelux efficiency, Chinese innovation and Italian glamour. We bid for international

events as we wish to bring them to our offices worldwide.

WHERE WE ARE

HQ in Italy (Rome) with offices in Milan and Bologna

MEMBERSHIP:

THE GROUP

Mission

We are a team of real experts in events organization market with long-time background who share a

genuine passion for communication: our aim is to help our Customers to communicate through events.

The synergy between our different professional experiences gained, the talent to listening and

understanding the needs of our clients together with our worldwide network of relationships assure an

expert advice targeted to define the most efficient communication strategies to “tailor” your event making it

an emotional journey to involve every participant where everything is fluid, simple, harmonious …beautiful.

We create value, giving form and substance to your target and we do it having fun!

We love to take care about details that are so important to influence the memory of delegates giving them

an experience that is much more than they expect, we love to suggest you that idea you did not think about

and that identify you with your event, we love to research for more efficient solutions continuously and

innovative technological supports, we love to create the right “atmosphere” selecting the best partners on

the market and building relationships of mutual respect and trust with our equipe, clients and suppliers

working together in virtuous circle of energy, we love to sign each of our event, from the smallest to the

largest one, as an "event of style and quality".

Would you be content with anything less? We do not.

MANAGEMENT

MRS Maria CRISCUOLO - PRESIDENT

President of Triumph Group International, Maria has involved in prestigious positions:

Adviser to Mayor of Rome for the city’s image abroad and in International applications;

Adviser for the organization of the G8 Summit in 2001 in Genoa and then again in 2009 in

L’Aquila;

Consultant in the organization of the NATO / Russia Summit;

Adviser to Ministers involved in the Italian Presidency of the European Union;

Consultant and personal adviser to numerous Ministers for countless events;

Adviser to the institutional events of Regione Lombardia.

She is also a permanent guest of the Confindustria Technical Committee for the special Project

Expo 2015

THE GROUP

ACTIVITIES

We do more than organizing events, we create communication opportunities. Challenge us, we are ready to surprise you.

We boast years of experience in various fields:

- INSTITUTIONAL EVENTS

- ASSOCIATIONS & SCIENTIFIC SOCIETIES MANAGEMENT

- BUSINESS TRAVELS

- CONGRESSES & TRADE SHOW

- CORPORATE EVENTS & CONVENTIONS

2001

G8 SUMMIT

Genoa

GOVERNMENTAL

G8 main works and constructions in Genova

Works made in L’Aquila in preparation of the summit

2009

G8 SUMMIT

L’AQUILA

GOVERNMENTAL

3 days 48 delegations 6.500 journalists

2009

G8 SUMMIT

L’AQUILA

GOVERNMENTAL

GOVERNMENTAL EVENTS – Case history

Case history:

Interpol 2012

Rome

4 days 1.200 participants

2012

INTERPOL

81st General

Assembly of Interpol

Rome

GOVERNMENTAL

Case history: Interpol 2012

Italy hosted in Rome from 5 to 8 November

2012, the 81st General Assembly of the

International Criminal Police Organization -

INTERPOL, an event that drew more than

1,000 high-level delegates, including Ministers

of Interior and Justice and the Chiefs of Police

from the 190 member states.

Triumph Group International has been

awarded, by Race of contract, the Organizing

Secretariat of the event.

Case history: Interpol 2012

Database management delegations

The delegations were recorded independently on

a protected site of Interpol, inputting all the

information related to logistics as well as Hotels

and Flights

Triumph Group International monitored in parallel

by providing assistance to delegations for hotel

reservations.

The critical factor was found in the discrepancy

between the official data entered by delegations

and actual bookings made by the delegates.

Often the selection of the Hotel performed on the

database did not correspond to the actual

booking.

Triumph has provided to the Interpol General

Secretariat and the Ministry of the Interior a valid

and effective support by providing correct and

reliable data that enabled an optimal logistics

management of delegations.

Case history: Interpol 2012

Preparation of Tender specifications

Triumph was responsible for the preparation of all

tender for the supplies required in the event. The

most critical was found in the handling of timing

related to the procedures of the Ministry for the

submission of requests and subsequent contracts

with suppliers.

Languages

The official languages of the conference were:

Arabic - French - English - Spanish.

The credit has been run with a division by

geographic region, the badge holder straps were

4 different colors each indicating the spoken

language by the director, of course, also the

support staff has been requested and selected for

all the official languages were covered.

Although all printed materials, as the event

program guides for visits to museums, have been

translated into 4 languages

Case history: Interpol 2012

Features

The fitting had to follow very precise rules, even if

only in terms of sizes and dimensions.

The General Secretariat of Interpol had given the

well-defined guidelines, such as the construction

Classroom of the plenary hall. Tables for all the

delegations have been provided with certain

criteria, including non-standard measures, the

tables were then constructed ad hoc .

A special pidgeon hole was required for the

distribution of documents. Even in this case, each

casket had to meet certain size.

The stage also had to provide space for the band

and for the family photo of Ministers. Steps in

order to accommodate both moments have been

provided, steps that would have to meet certain

criteria established by the General Secretariat of

Interpol.

Case history: Interpol 2012

Graphics

All graphics and their variations on the materials

and on the printed materials were screened very

carefully.

Just to give an example:

The proposed reported visual image of the world,

for the sake of aesthetics and graphic picture of

the world was stretched. It has been specifically

requested to revise this picture because

"distortion" carried out, albeit minimal graphics

and harmony, might offend the sensibilities of

some countries.

Case history: Interpol 2012

Distintive aspects of an institutional event

Synergies between local institution that are ruled by their own national laws and

international organization that have different rules

Logistical aspects have to match with security needs

Knowledge of protocol

Data management according to NOS rules

Participation at all meetings coordinated by the Ministry, the local police, the health

department, civil protection, fire brigade, representative of the local population