Triennial Report 2008 2011 - Scoutingscout.org/sites/default/files/library_files/03-TriennialReport_EN.pdf · to the World Scout Conference, the Triennial Review 2008-2011 "package"

DOCUMENT

3

Triennial Report 2008-2011

TRIENNIAL REPORT 2008-2011

TABLE OF CONTENTS

REVIEW OF TRIENNIUM 2008-2011.........................................................1

INTRODUCTION.....................................................................................2

OVERVIEW...........................................................................................3

DRIVER OF CHANGE NO. 1.....................................................................4

Involving young people in global projects.................................................4

! World and Regional Scout Youth Events.................................................4

! Renewing policies and approaches to adult volunteers in Scouting............5

DRIVER OF CHANGE NO. 2.....................................................................7

! Strengthening the capacity of the Regions to support NSOs.....................7

DRIVER OF CHANGE No. 3......................................................................9

INSTITUTIONAL STRENGTHENING.........................................................11

! Strengthening governance.................................................................11

! Strengthening management..............................................................11

! Strengthening and diversifying WOSM’s Resources...............................12

TRIENNIAL REVIEW 2008-2011.............................................................14

! Table of Contents of USB Key.............................................................14

Document 3 - Triennial Report 2008-2011 Page i

REVIEW OF TRIENNIUM 2008-2011

This Triennial Report, together with the Reports of the Chairman of the World Scout Committee, of the Secretary General and of the World Treasurer, constitute part of the Triennial Review for the period 2008-2011 being presented to the 39th World Scout Conference in Brazil.

This innovative approach to reporting to the Conference is intended to enhance our communications with National Scout Organizations (NSOs) and with external audiences. As WOSM strives to position itself as the leading world-class organization for young people and achieve a higher profile worldwide in the 21st century, we also address our commitment to environmental issues and look for creative ways of communicating that move progressively away from paper-based reporting to electronic communications. We also face the challenge of our limited human and financial resources challenges – including budgetary constraints – and seek new ways of disseminating our message to a wider audience. This new approach, therefore, replaces the traditional form of printed Triennial Report which has been presented to previous World Scout Conferences.

In addition to the limited number of printed reports being disseminated prior to the World Scout Conference, the Triennial Review 2008-2011 "package" includes:

! WOSM membership (Census) figures as at 1 December 2010

! a list of the publications produced during the Triennium 2008-2011

! a copy of the mid-term report on the implementation of the Triennial Plan

! the Financial Report and Accounts for the years 2007-2008 and 2008-2009, which includes a related Performance Report produced for the first time in 2008-2009

! a summary of the three WOSM Services Satisfaction Surveys conducted in the past two years

! lists of volunteers serving World Scouting and of World Scout Bureau staff

! Bronze Wolf awards made since 2008

! a list of those who have "Gone Home" since the last World Scout Conference.

These reports and documents are all available on the scout.org website under the title "Triennial Review 2008-2011" and have also been collected on a special USB key that will be distributed to all Conference participants in Brazil. The USB key includes copies of WOSM publications and other materials produced during the triennium. The complete Table of Contents of the USB key appears at the end of this report.

In addition, as part of the Triennial Review 2008-2011, several audio-visual presentations will be made during the World Scout Conference.

Following the World Scout Conference, a DVD will be produced which will include all of the items listed above, plus a report on the Conference itself, including the Conference Resolutions and other outcomes. This DVD will be sent to all NSOs by the end of March 2011.

Document 3 - Triennial Report 2008-2011 Page 1

INTRODUCTION

The 38th World Scout Conference in Korea adopted Resolution 10/08 concerning the Triennial Plan and Report for the period 2008-2011, as follows:

10/08 Triennial Plan and Report

The Conference

! considering that the World Scout Committee is the volunteer body that conceives guidance for the development of the strategy defined by the World Scout Conference

! considering that it is the World Scout Committee together with the Secretary General who guide and orient the World Scout Bureau in the process of implementation of the world strategy

! mindful that good management practices – such as the definition of priorities and objectives – and the construction of a realistic action plan according to available human and financial resources are essential in any management team, and transparency towards stakeholders is a sign of good leadership

! mindful that effective communication is essential in any organization

! requests the World Scout Committee to adopt an action plan (for 3 years), in accordance with the human and financial resources of the organization, where priorities, responsibilities and resources are explicit; this plan should be sent to all National Scout Organizations no later than 6 months after the World Scout Conference

! asks the World Scout Committee to prepare a brief mid-term report, stating the progress made, mentioning the obstacles found (if any), and to tackle the outlined actions that were not achieved (if the case); this should be sent to all National Scout Organizations no later than 20 months after the World Scout Conference

! decides to consider in future the World Scout Committee Triennial Report as a World Scout Conference document.

This Conference Document constitutes the Triennial Report 2008-2011, as requested by the 38th World Scout Conference in Korea. It forms part of the package of documents collectively known as "Triennial Review 2008-2011".

In addition to an Overview, the report focuses on key achievements presented in four sections based on the Triennial Plan:

! Driver of Change 1: Young People

! Driver of Change 2: The Regions

! Driver of Change 3: Tell the Story

! Institutional Strengthening: Governance, Management and Resources

Page 2 39th World Scout Conference - Brazil 2011

OVERVIEW

Triennial Plan 2008-2011

Shortly after the 38th World Scout Conference in Korea, the World Scout Committee developed the Triennial Plan 2008-2011 which was sent to all NSOs in January 2009. The Plan was based on the framework of the Strategy for Scouting, with its seven strategic priorities and focused on three "Drivers of Change":

! Young people – enhancing the growth of the Movement

! The Regions – improving the support to NSOs to provide better Scouting

! Tell the Story – developing effective communications with all stakeholders (internal and external)

These three Drivers of Change are supplemented by three elements of Institutional Strengthening:

! Governance

! Management

! Resources

A mid-term report on progress in implementing the Triennial Plan was sent to all NSOs in May 2010. A copy of that report and others that have been issued during the triennium is included in the USB key which contains the comprehensive Triennial Review 2008-2011.

Strategy for Scouting

During the Triennium, the World Scout Committee, through its Strategy Coordination Group, has conducted a major review of the Strategy for Scouting and has prepared proposals for the further development of the Strategy for consideration by the 39th World Scout Conference. Details of the work achieved and of the proposals for the future can be found in Conference Documents 6A and 6B.

WOSM Services Satisfaction Surveys

A significant feature of the work of the Strategy Coordination Group was the conduct of three “customer satisfaction surveys” in which the view of leaders of NSOs were sought concerning the services provided by WOSM to its Member Organizations. The results of these surveys have been shared with all NSOs. Of particular note is that, over the course of the three surveys, the results have significantly improved – though the World Scout Committee and the World Scout Bureau recognise that there remains considerable scope for further strengthening in this area. A summary report of the three Customer Satisfaction Surveys is included in the Triennial Review 2008-2011 USB key.


DRIVER OF CHANGE NO. 1

Young people – enhancing the growth of the Movement

Scouting can only help to create a better world if it is able to attract and retain enough young people and supporting adults long enough to have an impact. The focus of work in this area has been to support the growth of the Movement – in both qualitative and quantitative terms – through promoting and strengthening global projects and events, renewing policies and approaches to adult volunteering, and through supporting membership analysis and management.

INVOLVING YOUNG PEOPLE IN GLOBAL PROJECTS

Scouts of the World Award

The Scouts of the World Award, which is designed as a challenging and socially relevant award scheme aimed at young people aged 16-25, has now been formally adopted by 24 countries.

Initiatives underway include the development of a formal network for young people who have achieved the award. A discovery programme on sustainable development/ environment involving Rover Scouts and leaders in National Scout Organizations (NSOs) was hosted at the Kandersteg International Scout Centre (KISC) in Switzerland. In parallel, a Scouts of the World Trainers' seminar was held for Programme Commissioners and Trainers that are planning to introduce the scheme in their organizations.

World Scout Environment Programme

The World Scout Environment Programme has now been formally adopted by 36 NSOs and many more are using the materials to enhance their Youth Programme.

A key part of the World Scout Environment Programme is the concept of Scout Centres of Excellence for Nature and Environment (SCENES). Accredited SCENES must offer good environmental education in natural surroundings and demonstrate sound environmental management practices. Commitment to the concept is growing: over the past triennium there has been a 50% increase in the number of SCENES registered, and a dedicated seminar in Kandersteg attracted 30 participants from 18 different countries.

Global projects and partnerships

Both the Scouts of the World Programme and the World Scout Environment Programme provide opportunities for Scouting to work with partner organisations at local, national and global levels. Some of the successful partnership projects in the last triennium have included the Volvo Adventure, the Clean up the World Campaign and the Billion Tree Initiative (UNEP), and Earth Hour (WWF).

WORLD AND REGIONAL SCOUT YOUTH EVENTS

13th World Scout Moot

In 2010, the 13th World Scout Moot took place in Kenya, offering a varied and challenging programme for around 1,700 participants aged 18-26. It was a historic event as it was


JOTA/JOTI is the largest World Scout Youth Event, involving around 500,000 participants each year.

the first ever World Scout Youth Event to be held in the Africa Scout Region and it helped to further establish the Kenya Scouts Association as a credible youth organisation in the country.

Jamboree on the Air/Jamboree on the Internet (JOTA/JOTI)

JOTA/JOTI is the largest World Scout Youth Event, involving around 500,000 participants each year.

Over the past triennium, the focus has been to strengthen the educational content of this event. This started in 2008 with a challenge for groups of Scouts to share their understanding of peace and then share this further as part of a wider international team. In 2009, Scouts were encouraged to take the Climate Change challenge, based around an activity website established for the Volvo Adventure Race. In 2010, in partnership with UNICEF, Scouts were challenged to prepare inputs for discussion on youth rights, youth involvement and youth empowerment. The results of these discussions were presented to the General Assembly of the World Scout Parliamentary Union (WSPU) that was held in Korea in November 2010.

22nd World Scout Jamboree

Plans are progressing well for the 22nd World Scout Jamboree in Sweden 2011. New approaches to the event are being developed to strengthen the educational experience.

World Scout Inter-Religious Symposium

Though not strictly a Youth Event, inter-faith dialogue and approaches to spiritual and religious development at large events were strengthened through the World Scout Inter-Religious Symposium, held in October 2009 in Uganda, and through the recently published Guidelines on Spiritual and Religious Development in Scouting.

Regional Youth Events

Use has been made of the numerous Regional Youth Events (such as

Youth Forums and Jamborees) to strengthen aspects of the educational experience for young people and to provide adults with opportunities to share good practice in the development and delivery of Youth Programme and the management of adults.

The Arab and Eurasia Regions held their first Regional Scout Youth Forums during this triennium.

RENEWING POLICIES AND APPROACHES TO ADULT VOLUNTEERS IN SCOUTING

World Adult Trainers’ Network

A new approach to working in the area of adult resources has been developed through the establishment of the World Adult Trainers’ Network. This virtual network, involving over 70 trainers from the Regions, has served as both a resource to gather information on the approaches to training around the world.

Inputs from this group were a key part of the process of reviewing the World Adults in Scouting Policy, which updates the World Adult Resources Policy to include initiatives taken in recent years. (See Conference Document 15.)

E-learning

Some experimentation has taken place with new approaches to training, particularly in the area of e-learning. Initiatives have been developed in partnership with Swedish Scouting modelled on Keeping Scouts Safe from Harm and with the Open University of Catalonia with a view to developing an e-learning platform that can be used in Scouting. This work is in its early stages but it is showing promise.

In partnership with Scouts of Argentina, the Interamerican Region completed a first on-line course for Designers and Developers of Youth Programme in October 2010. Lessons learnt will be applied to improve the virtual platform, extending the possibilities of this tool. The project aims to implement an e-learning system which has been designed to deliver a series of specific training modules for the leaders of the NSOs in the region and which will provide them with the


specific skills they need in order to perform their functions.

International Year of Volunteers (10th anniversary)

WOSM has been working in very close co-operation with the International Year of Volunteers (IYV), which is the lead organisation providing ideas to celebrate, promote and develop volunteering around the world. For the upcoming 10th anniversary of IYV in 2011, initiatives and resources are being developed to celebrate and support Scouting’s volunteer leadership.

Analysing and managing membership

A focus on analysing and managing growth in NSOs has resulted in a number of different actions. The Action for Growth kit launched at the last World Scout Conference is now widely available to NSOs. Some Regions have further developed

approaches to support reporting of membership and growth in NSOs and a staff team representing all Regions met to share ideas on this subject.

An outcome of these discussions is that there needs to be a consultancy approach that recognises the wide-ranging and different starting points in NSOs and their current capacity to accurately measure their membership. As a stimulus, the proposal on the WOSM Registration Fee System being put to the World Scout Conference in Brazil (see Conference Document 10) includes a freeze on any increases in registration fees for nine years so that NSOs can report an accurate figure for their membership without incurring increased financial costs.

Work has also taken place on adapting a simple Membership Management Tool for NSOs, so that even small NSOs with limited financial and human resource capacities can produce more accurate membership figures. This new tool will be distributed at the World Scout Conference.


After 10 days of adventure, the first ever World Scout Moot to be held in Africa came to a colourful close. As described by many participants, it will go down in history as an event full of fun, making new friends, learning new skills, experiencing the warmth and hospitality of Africa, its unique landscapes, and beautiful flora and fauna. Truly, an ultimate discovery.


The Regions – improving the support to NSOs to provide better Scouting

In view of the wide diversity of cultures and circumstances in which NSOs operate, support from WOSM is most effectively provided at regional level. The focus of work over the triennium has been to strengthen the capacity of the Regions and to provide more tailor-made assistance through them.

STRENGTHENING THE CAPACITY OF THE REGIONS TO SUPPORT NSOS

A participative staff appointment process

A new focus has been to ensure a strong common commitment to the appointment of key regional staff.

During the triennium, the Secretary General appointed three new Regional Directors in the Africa, Eurasia and Interamerican Regions. An innovation in all three recruitment processes was the involvement of the respective Regional Chairman in drawing up the job description, shortlisting the candidates and in the interview panel. This open approach with joint volunteer and professional collaboration ensured an open and transparent process from beginning to end.

The new Regional Directors are:

! Frederic T. Kama-Kama(Africa Region)

! Iurie Emilian(Eurasia Region)

! Raúl Sánchez Vaca(Interamerican Region)

Decentralisation

An unprecedented effort was made in the 2009-2010 financial year to push greater human and financial resources to the Regions.

As a result, three Unit Manager positions were transferred from the World Scout Bureau Central Office to the Africa, Asia-Pacific and Interamerican Regional Offices, thus increasing their executive staff complements.

The World Scout Bureau budget allocation to Regional Offices also increased significantly over the triennium. In the two budget years 2008-2009 and 2009-2010,

allocations to five out of the six Regional Offices1 derived from the World Scout Bureau budget were increased by some 32%2. These consecutive annual increases in Regional allocations are the highest seen in many years.

In response to regional requests, and with a view to strengthening strategic communications links with NSOs, two Regional Offices have been relocated. The Interamerican Regional Office is now in the City of Knowledge area in Panama, and the Eurasia Regional Office has moved to Kiev.

More tailor-made support to Regional levels

The World Scout Committee and the World Scout Bureau Central Office have endeavoured to offer more tailor-made support to the Regions, in particular through:

! regular opportunities for Regional Chairmen to meet with World Committee members and Central Office staff on a variety of regional matters prior to each World Scout Committee meeting;

! the Secretary General attending at least one meeting of each Regional Committee during the triennium and, in some case, more often than that;

! availability of World Scout Committee members and World Scout Bureau staff to provide inputs, support and assistance as needed at all Regional Scout Conferences and Summits;

! stronger personal Central Office support to Regional Offices, in

1 The European Region is the one exception. In fact, the self-financing capacity of that Region enables the World Bureau Central Office to focus additional resources on other Regions.2 In US dollar terms, the operational currency of these Regions.


particular through more frequent meetings involving Regional Directors and other regional staff. A priority has been to focus on internal management and training, which has resulted in developing greater cohesion in terms of planning, assistance to youth and other events, and strengthening networking.3

Providing tailor-made support to NSOs through the Regions

The Regions have undertaken a transition to a more responsive "consultancy" approach to supporting NSOs. Examples include:

! a more direct engagement with Regional Committee members provided through visits made to NSOs in the Asia-Pacific Region;

! the European Region's Scout Academy: a week-long event in which participants can choose from a variety of workshop options based on their specific needs and interests;

! the 2nd Africa Scout Summit, an event in which NSOs were able to evaluate their progress towards achieving the region's Ten-year Plan for Scouting in Africa, determine areas of strength and weakness, and seek support where needed;

! a self-assessment checklist tool, developed with support from the World Scout Bureau Central Office, has been used to great effect in the Africa, Eurasia and Interamerican Regions to assist NSOs in identifying areas that need to be strengthened and where the Region could be of help.

3 See the section on Institutional Strengthening for more details.


13 January 2010, 12h53: A violent earthquake of magnitude 7.3 ravages Haiti and its population, killing 230’000 and leaving 300’000 injured.

Over one million people are displaced…

Shortly after the initial shock Scouts, both in Haiti and in other countries worldwide, mobilised and coordinated to bring urgently needed aid to the Haitian population.

Since then they have not ceased working. The first report to donors is included amongst the publications distributed as part of the Triennial Review.


Tell the Story – developing effective communications with all stakeholders (internal and external)

Supporting the Movement’s efforts to help create a better world requires strengthening communication at all levels, both within the Movement and outside. The focus over the triennium has been on developing more effective communications to share information, establish networks, facilitate learning and strengthen partnerships – all of which enhance the image of Scouting at all levels.

Supporting more effective communications in NSOS

In order to facilitate the design of national communications strategies and to strengthen WOSM's communication strategy, Regional Communications Forums were held in all Regions. The Forums provided training on communication in general, working with the media, marketing, intellectual property, brand management, external relations and fund-raising.

WOSM's corporate identity was further strengthened through an international Scout Shop managers' meeting with participants from 18 countries. Key agenda items included sharing the work accomplished so far on branding, the concepts of brand licensing for both non-commercial and commercial use, and measures taken to protect against trademark violation. NSOs wishing to use the World Scouting brand benefit from individual support which enables them to quickly implement a new corporate identity at almost no cost to themselves.

Strengthening advocacy and external relations, and managing partnerships

An improved focus on advocacy and external relations in terms of Scouting's vision has resulted in a process of prioritising World Scouting's partnerships. The process involves examining the criteria on which WOSM's numerous formal or informal partnerships with other organisations are (or should be) based and developing indicators to assess the effectiveness of joint work. A database has now been established to improve the management of information.

Promoting Scouting's profile through social media

A major innovation in communication methods has been to establish greater visibility and interaction worldwide through social media.

Comment areas on all of the chosen media provide an opportunity for Scout and non-Scout visitors to provide feedback and offer ways for them to share items of interest with others, thus leading to a multiplier effect.

Interconnecting links between the scout.org website and the social media provide a variety of platforms through which visitors can discover Scouting around the world or keep up to date on selected topics.

Social networking

Since WOSM launched its presence on Facebook in October 2009, nearly 84,000 fans have indicated their interest in news items, resources and articles, and a growing number are posting comments and taking part in the discussions.

In addition to WOSM's main page, several groups have been formed to share information and network around World Scouting projects and events, including the Scouts of the World Award, World Scout Environment Programme, Scout Centres of Excellence for Nature and Environment (SCENES) and Jamboree on the Air/Jamboree on the Internet (JOTA/JOTI). Some Scout groups are now sharing info about their own activities, including sharing video clips.

Micro-blogging

WOSM's account on Twitter is used to send notification of updates on scout.org. It is now followed by more


Access World Scouting's social media sites from any page on our website

than 2,500 other users and has been added into hundreds of lists. Furthermore, Scout event organisers or participants are starting to use Twitter to provide live updates which offer a sense of virtual participation.

Sharing publications

In addition to scout.org, Scouting resources on a variety of topics are now being uploaded to the publication-sharing site ISSUU. A few Scout associations have also started to use this facility and it is hoped that more will do so in the future.

Sharing multimedia

WOSM now has its own photostream on Flickr and its own video channel on YouTube.

Mapping World Scout events and projects

A visual perspective of the worldwide nature of the Scout Movement has been created through the use of Google Maps. Maps have now been created to illustrate where World Scout Events will be or have been held and to show where Scouts of the World bases and SCENES Centres are located.

Developing the potential of WOSM’s website (scout.org)

The content of Regional websites has now been centralised on scout.org and a consistent visual identity has been established in line with the World Scouting brand. The site now

hosts several thousand articles, photos and publications. These can be browsed by Region, topic, keywords or age range. By training more of its staff world-wide to act as web editors, the World Scout Bureau has been able to increase the frequency with which new resources and information updates are now being published online.

Restricted-access areas of the website are now available via log-in accounts for NSOs in order to network on specific topics. More than 30 NSOs are now using this facility.

An active monitoring process has been put in place to evaluate the results of the improvements and innovations. This has recorded a substantial increase in visits, as well as in the number of shared articles and resources.

Tell the Story externally

As part of its external relations, WOSM has representatives based in Geneva, New York, Rome, Paris, Vienna and Nairobi who take part regularly in meetings of the United Nations and other international bodies when matters affecting young people are being discussed.

Scouts were involved in the United Nations Framework Convention on Climate Change and in the Climate Change Conference (COP15) held in Copenhagen in December 2009. World Scouting was also represented at the World Summit on Climate Change and was part of the steering committee that organised the World Youth Conference hosted by Mexico in August 2010.


INSTITUTIONAL STRENGTHENING

Strengthening WOSM as an institution to support the Drivers of Change

In the Triennial Plan 2008-2011, a number of actions aimed at strengthening WOSM as an institution were proposed to support the three priority Drivers of Change. These actions cover Governance, Management and Resources.

STRENGTHENING GOVERNANCE

Good governance: an absolute standard

As the executive organ of WOSM, the World Scout Committee set 'good governance' as an absolute standard in its leadership of the World Organization and undertook to demonstrate that quality during the triennium. The World Committee was concerned that the difficult and painful experiences of the previous triennium, which had had a serious impact on the Committee, the World Scout Bureau and on WOSM as a whole, should not be repeated.

Governance Review Task Force

On a broader governance front, the World Scout Committee set up a new Governance Review Task Force (GRTF) to complete the work started in the previous triennium.

The new task force was asked to look specifically at:

! issues related to governance in a decentralised organization, where the ability to make global strategies is balanced against the governance implications of delivery in the Regions;

! committee structures and transparency of decision-making;

! communications in the context of governance; and at

! WOSM membership, particularly voting rights and the role of Accredited National Scout Organizations.

The task force consulted widely with NSOs on these subjects before finalising its report and presenting its recommendations to the World Scout Committee in March 2010. The World Committee considered the report carefully and accepted the large majority of the recommendations. Those recommendations accepted by

the World Committee which require amendments to the WOSM Constitution are being brought as proposals to the World Scout Conference in Brazil; others will be implemented by the World Scout Committee itself.

Constitutions Committee

The Constitutions Committee is one of the most active subcommittees of the World Scout Committee. It provides support to an important number of NSOs in every Region every year: an average of 150 constitutional questions are handled annually. The Chairman of the Constitutions Committee has also played a key role in drafting the specific amendments to the WOSM Constitution required to implement the GRTF's recommendations.

STRENGTHENING MANAGEMENT

Appointment of the new Secretary General

From the end of 2008 until early 2009, the World Scout Committee conducted an active, transparent and participative search process leading to the appointment of a new Secretary General. As a result, Luc Panissod, who had been acting in the role, was appointed as Secretary General in March 2009 to lead the World Scout Bureau and support the World Scout Committee. He is committed to being creative and focusing on providing goal-oriented leadership to World Scouting.

Regular communication

The World Scout Committee has kept close oversight over the management of the World Scout Bureau during this triennium. Regular reports have been provided by the Secretary General to the Committee, not only at its twice-a-


year meetings but also more regularly in written form.

In order to maintain active communications and consultation between the World Scout Committee and the World Scout Bureau, the Steering Committee (comprising the Chairman, the two Vice-Chairman and the Secretary General) established an intensive working schedule through regular and frequent electronic and telephone conferences.

The World Scout Committee has also made a determined effort to improve communications with NSOs and Regional Scout Committees through a variety of means including messages from the Chairman and from the Secretary General, attendance at Regional Committee meetings, etc.

The Regional Support Coordination Group, which reports to the World Scout Committee, has met regularly to help maintain communications between the regional and world levels of WOSM and improve cooperation. The group comprises the six Regional Chairmen together with some members of the World Scout Committee and World Scout Bureau executives.

During the triennium the Secretary General appointed three new Regional Directors in the Africa, Eurasia and Interamerican Regions with a new focus on involving the Regional Chairman in the process.4

Executive Directors' Team meetings

To move forward his commitment to a stronger customer-focused approach to supporting NSOs, the Secretary General has met twice a year with his Executive Directors' Team, which comprises the six Regional Directors and the Executive Directors of the Education, Research & Development and General Management Departments in the World Scout Bureau Central Office.

The purpose of these meetings is to:

! agree on and coordinate key actions;

! allocate resources and define quality criteria to carry out World

4 See Driver of Change No. 2: The Regions

Bureau responsibilities more effectively;

! identify the main competencies needed for the key areas of our core business to enhance the impact of the World Bureau's work.

In what has now become an annual event, the Executive Directors' Team meeting in June 2009 was expanded to include around 40 staff from all World Bureau offices who came together to work on common goals, responsibilities and commitments to better serve NSOs; and a similar meeting with over 50 participants was held in April 2010.

Regional Staff Management Meetings

Regional Staff Management Meetings have been resumed in the Regions. These are attended by the respective Central Office "desk officers" who act as direct liaison and support for a specific Regional Office. These meetings have served to review progress, identify support needs, agree on future actions, set priorities and plans and move ahead key interventions whenever necessary.

STRENGTHENING AND DIVERSIFYING WOSM’S RESOURCES

Reallocation of resources

In terms of finance, a major effort was made to strengthen human and financial resources for the Regions,5 streamline and strengthen the staff structure of the World Scout Bureau Central Office in Geneva, and reduce staff costs and the global budget of the Central Office.

In terms of the Central Office, the 2009-2010 staff budget was reduced by 4.1% compared to that of the previous year.

Resource mobilisation strategy

Looking to the future, the World Scout Committee has developed a resource mobilisation strategy. Working in close collaboration with the World Scout Foundation, plans have been drawn up for greater

5 See Driver of Change No. 2: The Regions


coordination of fundraising efforts in the future.

Internal control system

Under the auspices of the Audit Committee, an internal control system (ICS) for the World Scout Bureau was developed and implemented, to comply with new Swiss legislation and external audit requirements. Its purpose is to strengthen financial controls and improve risk management. The system was first implemented at the Central Office and is now in use

throughout all Regional Offices with adaptations introduced as necessary to comply with appropriateregional standards and procedures.

Registration fee system

Proposals for changes to the WOSM Registration Fee System, designed to improve its equitable nature over time, have also been drawn up in collaboration with NSOs and are being brought to the World Scout Conference in Brazil for consideration. (See Conference Document 10.


“Our Movement relies on about seven million volunteers, both adults and young persons, to address today’s challenges of education, social issues, health, urbanization and the environment. Without this selfless gift and dedication, the Movement would not have grown to what it is today serving well over 30 million members.

“On behalf of World Scouting, I thank you for the continued support you have given to the Movement over the past years and the inspiration you give to the millions of young people whose lives you change everyday. The World Scout Committee encourages you to take positive actions to celebrate and to show the value of your volunteering during this IYV+10.”

Rick CronkChairman, World Scout Committee

TRIENNIAL REVIEW 2008-2011

TABLE OF CONTENTS OF USB KEY

Triennial Review documents

! Conference Document No. 3, Triennial Report

! Chairman's Report

! Secretary General's Report

! Census as at 1 December 2010

! List of Publications 2008-2011

! WSC/WSB Triennial Plan for 2008-2011

! WSC/WSB Triennial Plan for 2008-2011: Mid-term Report

! Financial Report and Accounts 2008

! Financial Report and Accounts 2009 - Including Performance Report

! 3rd WOSM Services Satisfaction Survey Results

! Volunteers list

! WSB staff list

! Bronze Wolf Awards

! Gone Home list

39th World Scout Conference documents

Document 1 - Provisional Agenda - as at 14 December 2010

Document 2 - Rules of Procedure

Document 3 - Triennial Report 2008-2011

Document 4 - Suspension and Termination of WOSM Membership (Cancelled)

Document 5 - Implementation of Resolutions adopted by 38th World Scout Conference

Document 6A - The Strategy for Scouting

Document 6B - The Proposal for a new approach to the Strategy

Document 7 - Educational Methods

Document 8 - Strengthening the World Scouting Brand

Document 9 - World Scout Committee Elections

Document 10 - WOSM Registration Fee System

Document 11 - Invitations to future World Scout Events

Document 12A - Amendments to the Constitution of WOSM proposed by the World Scout Committee

Document 12B - Amendments to the Constitution of WOSM proposed by National Scout Organizations

Document 12C - Voting on Constitutional Amendments

Document 13 - Governance in World Scouting

Document 14 - Youth Involvement in Decision-Making

Document 15 - Adults in Scouting


Reference documents

! WOSM Constitution

! Resolutions of the World Scout Conference 1988 – 2005Note: Resolutions of the 38th World Scout Conference-2008 can be found in Conference Document No 5.

! GRTF final report to WSC

! WSC consideration of Governance Review Task Force report

International Year of Volunteers + 10 (IYV+10)

! Diploma of Recognition

! IYV+10 Posters

! Additional Resources

Regional Reports

! Triennial Report 2005-2008 - Africa Region

! Two Years of Achievements 2007-2009 - Arab Region

! Report of the 23rd APR Scout Conference - Asia-Pacific Region

! Annual Report 2009-2010 - Eurasia Region

! Triennial Report 2007-2010 - European Region

! Triennial Report 2007-2010 - Interamerican Region

Regional Communication Fora

Session 1: Opening & expectations

Session 2: Cause, image and brand

Session 3: Target audience & media

Session 4: Define key messages

Session 5: The challenge of growth

Session 6: The tactic of story telling

Session 7: Story telling & key messages

Session 8: Acting as a spokesperson (1/2)

Session 9: Acting as a spokesperson (2/2)

Session 10: Planning a Communication strategy

Session 11: Open debate, wrap up & evaluation


Publications

! Climate Change - Take Action Now!

! World Scout Environment Programme

! World Scout Environment Programme - Identity Guide

! SCENES Guidelines

! International Scout Aid for Haiti

! World Scientific Congress

! Model Workshop on Quality

! Volunteers in Scouting Toolkit

! Volunteers in Scouting Toolkit 2

! World Adult Resources Handbook

! Trends in Volunteering

! Crew Kit - 13th World Scout Moot 2010 Kenya

! Patrol System Board Game

! Scout.Boom.Comm - 2nd Edition

! How to Tell the Story

! Representing the Scout Movement

! Brand Manual

! Legal Information

! Scout Event Logo

! Guidelines for the Protection of Intellectual Property

! Empowering Young Adults - Guidelines for the Rover Scout Section

! Guidelines on Spiritual and Religious Development

! Guidelines on Scouting for Children in Especially Difficult Circumstances

! Guidelines on Scouting for People with Disabilities

! Guidelines on Risk Management Policy

! Guidelines on Fundraising

! Child Protection Tool-Kit

! Scouts of the World Award - Programme Guidelines

! Scouts of the World - Identity Guide

! Action for Growth

! Education in love in place of fear

Artwork

! World Scout Emblem
