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TRENDS IN HUMAN RESOURCES MANAGEMENT Sharon R. Kitchen University of Maryland University College UCSP 615 10 Oct 2015

TRENDS IN HR

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Trends in Human Resources Management

TRENDS IN HUMAN RESOURCES MANAGEMENT Sharon R. Kitchen University of Maryland University College UCSP 615 10 Oct 2015

DISCUSSION: The below listed HR Trends were chosen based on an evaluation of what motivates employees to produce quality services and performance.

Standard Occupational Classifications

Federal Register

Awards

Performance Appraisals

Rater Motivations

Importance of Discussed Trends

STANDARD OCCUPATIONAL CLASSIFICATIONS (SOC)Hiring Trends

Revising the SOC

SOC Policy Committee

FEDERAL REGISTERUnbiased

Equal Opportunity

Hiring Trends

POSITIVE RESULTS: Research indicates that the implementation of an awards system and an appraisal system can result positively for service quality and performance when each systems decisions are made based on unbiased, fair recommendations. Awards

Performance Appraisals

Unbiased

Fair

AWARDSAwarding Trends

Results of Biased Awarding

PERFORMANCE APRAISALSEvaluating Trends

Contract Fulfillment

Employer Support

Senior to Subordinate Interaction

RATER MOTIVATIONEvaluating Trends

Rewards and Recognition

Forced Appraisals

IMPORTANCE OF DISCUSSED TRENDS Contributes to Quality Service and Performance

CONCLUSIONEmployees Complete Performance Appraisals to Streamline Quality Service and Production

And Award Employees for a Job Well Done Whether it is Outstanding Customer Service or Superior Quality Control

REFERENCES:Harrington, J. R. Lee, J. H. (Jun 2015). Public Personnel Management. Vol. 44 Issue 2, p214- 238. DOI: 10.1177/0091026014564071Park, S. (Dec 2014). Public Personnel Management. Vol. 43 Issue 4, p387-414. (journal article-research, tables/charts) ISSN: 0091-0260, Database: CINAHL CompleteMetcalf, H. (Sep 2015). INSIGHT into Diversity. p26-28. Database: Business Source CompleteNational Archives and Records Administration Fed. Reg., Vol. 79, Issue 99, Part III. (May, 22. 2014). Office of Management and Budget. SOC-Revision for 2018; Notice. Retrieved from http://www.bls.gov/soc/FRn_May_22_2014.pdfUeno, A. (Jan-Mar 2013). Services Marketing Quarterly. Vol. 34 Issue 1, p34-48. 15p. 1 Chart. DOI: 10.1080/15332969.2013.739938., Database: Business Source Complete U.S. Department of Labor, Bureau of Labor Statistics. (2015). Standard Occupational Classification. Retrieved from http://www.bls.gov/soc