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Page 1Trusted Partners of Utilities Everywhere Since 1946
Travelers’ Guide Book
3175 Corners North CourtPeachtree Corners, GA 30071770-441-0403southerncross.com
Page 2Trusted Partners of Utilities Everywhere Since 1946
Table of Contents
INTRODUCTION.................................................................................................................................. 3
OUR HISTORY & ABOUT US....................................................................................................................... 4
OUR MISSION & CORE VALUES................................................................................................................ 5
TRAVELERS PER DIEM POLICY............................................................................................................. 6A. Eligibility
B.Specifics
C. Approval Process
BENEFITS, TAXES and REPORTING......................................................................................................8
PERSONAL VEHICLE USE POLICY.........................................................................................................9A. Minimum Requires B. Vehicle CareC. SafetyD. Parking GuidelinesE. Cell PhoneUseage
F.OtherExpectations
G. Accidents
H. Post Accident
I.TrafficandParkingViolations
J. Mileage Reimbursement
a.Specifics
b. Travelers
c. Examples
d. Diagram of Examples
e. Expenses
f. Approval Process/Example Timesheet
FIELD OPERATIONS GUIDE.............................................................................................................................. 18
TIPS and ADVICE............................................................................................................................................. 20
MAP OF USA................................................................................................................................................... 21
IMPORTANT CONTACT INFORMATION............................................................................................................22
Page 3Trusted Partners of Utilities Everywhere Since 1946
�elcome to the Southern Cross Travelers program!
It is a pleasure to have you join our mobile field technician team. The enclosed information is designed to serve as an introduction and guide with some necessary information you will need for our travelers program.
For over 70 years Southern Cross has been a "Trusted Partner of Utilities Everywhere" and we are proud of our history as an industry leader, innovator, and effective partner. Located just outside the Atlanta metropolitan area; Southern Cross has work with utilities across North America and we would love for you to join our team. The mobile traveler program is unique and special to us because our travelers have chosen to live full time in their RV and work countrywide to assist us at our different project locations across the nation.
As you navigate through this booklet, please take a moment to familiarize yourself with page 22 of this guide. These important numbers will help you should you need assistance along the way.
Again, Welcome to the Southern Cross Travelers Program...We’re glad you’re here!
I N T R O D U C T I O N
Page 4Trusted Partners of Utilities Everywhere Since 1946
OUR HISTORY
SouthernCrosswasfoundedshortlyafterWorldWarIIbyJamesChaisson,whovolunteeredfortheMarinesandfoughtinthePacifictheater,earningtheNavyCross,BronzeStar,andaPurpleHeartforextraordinaryheroismintheBattleofSugarLoafHillonOkinawa.WhilenavigatingthesouthPacific,theyoungMarinecouldalwayslocateaconstantpointofreferenceinthesky—theSouthernCrossConstellation.
Prior to the war, Chaisson had worked in the utility industry clearing rights of way for naturalgaspipelines.Hediscovereditwaspossibletolocateleaksbynotingchangesinthevegetationalongthepipeline.Whenhereturnedafterthewar,Chaissonappliedhiscarefulobservationstoinventleakdetectiontechnologyasatoolforpipelinesafety.ChaissonnamedhiscompanySouthernCrossafter the constellationhehad reliedupon in theSouthPacific.Weproudlyretaintheconstellationlogoinhonorofourfounder.
ABOUT US
Todate,SouthernCrossInc.hasbeenaleaderinutilityfieldservicessinceitsfoundingin1946.Ourcompanyaimstopartnerwithnaturalgas,electric,water,andoilutilitiestoensuremutualsuccesswithourpartnerships.Weofferawiderangeofutilityservices,professionalservices,andadvancedtechnologysolutions.
Weprovidetheutilityindustrywithmanyroutinefieldservices,includingleakdetection,AMI/AMR installationandmaintenance, standardmeter services, regularfield services,pipelineintegrity, and related services.
SouthernCrossmanufactures the FlamePack 400 Flame Ionizationunit and the46’Hawklaser-basedunitsatourheadquartersjustoutsideofAtlanta,Georgia.Wealsosellandrepairequipmentacrossthegasindustry,offeringourcustomersawiderangeofsolutionsfortheirnextgasserviceproject.
A PROUD HISTORY Balanced By Our Constant Forward Focus
Page 5Trusted Partners of Utilities Everywhere Since 1946
OUR CORE VALUES
Partnership
Commit to the success of our people and customers.
Integrity
Do the right thing!
Innovation
Deliver results through technology driven solutions
Teamwork
Collaborate to achieve common goals.
OUR MISSION
Solve Customer Problems.
Trusted Partners of Utilities Everywhere Since 1946
Page 6Trusted Partners of Utilities Everywhere Since 1946
TRAVELERS PER DIEM POLICY
It is company policy to reimburse employees within acceptable IRS standards for definedexpenses incurred by the employee in the pursuit of company business. The intent of this reimbursement is to cover those expenses incurred by the employee over the normal expensestheemployeewouldincur.
A. Eligibilitya. Applies to all RV traveling employees of Southern Cross Inc.b. Workingaminimumof100milesfromhomeaddressofrecord.c. Workingincurrentlocationlessthan12months.
B. Specificsa. The IRS tax code includes certain guidelines on legitimate travel expenses that
areallowablefortaxreportingpurposes.i. All expenses must be ordinary, reasonable, necessary, and have a valid
business purpose.ii. This policy covers items normally encountered as business or travel
expense.Thecompanyexpectsitsemployeestousegoodjudgment.Thecompanyrecognizestherewillbetimeswhenyoumustexceed“normal”expenses.Suchoccasionsshouldbetheexceptionandnotthe rule and should be adequately explained on the expense report.Theemployeeshouldalwayskeeptrackofhis/herexactexpenditures.
b. RV Sites selected should be those that are well established, reasonable in price,and conveniently located in relation to the traveler’s work.
c. Mileagerateduringrelocationwillbereimbursedatthepublishedfederalmileage rate +$.25 per mile. The mileage rate covers all vehicular costs,includingtolls,repairs,andfuel.Travelpathwillbeverifiedusingcommerciallyavailablewebsites(ex.MapQuest,GoogleMaps)toconfirmuseofthe“shortestroute”option.
Page 7Trusted Partners of Utilities Everywhere Since 1946
d. Foreachemployeewithviabletransportation,weeklyperdiemrateof$300.00. Theweeklyperdiemratecoversupto$650.00permonthoflotrent,utilities andothercostassociatedwithrentalsite.Costincurredforrentalsitesabove theallotted$650.00permonthwillbereimbursedtotheemployeewithproper pre-approval,documentationandreceipts.
e. For technicians that are part of a team sharing the same RV/Mobile Home, weeklyperdiemrateof$250.00willbepaidtoeachTravelingtechnicianwith viabletransportation.i. Included in the weekly per diem rate is a site rental cap of $650 subject to
increase for each additional individual sharing the same RV/Mobile Hometocoverlotrent,utilitiesandothercostassociatedwiththe rental site. Example, an individual traveling technician in a RV/Mobile Homewillhaveasiterentalcapof$650,if2travelingtechniciansinsame RV/MobileHometheywillhaveasiterentalcapof$1,300,if3traveling techniciansinsameRV/MobileHometheywillhaveasiterentalcapof $1,950.Costincurredforrentalsitesabovetheallottedrentalcapper monthwillbereimbursedtotheemployee/employeeswithproper documentation,receiptsandapprovals.
f. PerDiemisnotpaidwhenanabsenceoccurswithoutcompensation.
C. Approval Processa. Anindividualmaynotapprovehisorherowntravelorreimbursement.TheSCC
expense sheet or an electronic record through a provided third-party vendormust be approved by a Manager for all reimbursements. Reimbursements occuron the typical payroll cycle.
Page 8Trusted Partners of Utilities Everywhere Since 1946
You will report to your hiring manager/supervisorfortheproject(s)youworkon.Theycan provide instructions on how to completeyourweeklytimesheet,perdiemandrelocationinformation.
Thetalentacquisitioncoordinator (TAC)workswith the project managers to help travelersfind placement. Mobilization letters are sentoutfromtheTAConceitistimetorelocatetoanotherproject.
Anexpensesheetistobesubmittedweeklytoyourprojectmanager.Pleasebesuretocompleteallfieldsaccurately to include your name, employee number and client code. Odometer readings are required to beenteredontoyoursheetdaily.Propercompletionof your expense sheetwill speed up the approvalprocess.
BENEFITS ENROLLMENTPermanent Full Time employees will be able toenroll incompanyinsuranceplans(medical,dentalandvisionandmore)withcoverage available onthe first month followingyour date of hire.1. You may begin the enrollment process (2 weeks afteryourstartdate)bygoingtohttps://pbenroll. com2. Firsttimeuserswillselect“NewUserRegistration” tocreateaUsername&Password.3. TheCompanyIdentifierwillbe:southerncross.
Weallhavetopaythem;sopleasebeawarethatyourStatetaxisbasedonwhereyouworkandnotwhereyoulive.Youmighthavetofilestatetaxesbasedontheprojectsyouworkthroughout the year. You can login to the Oasis self-service
website at http://www.oasisadvantage.com/employee-services to view your informationincludingyourpaystubs,W-2’sandobtaintheservicecentercontactnumber.
Page 9Trusted Partners of Utilities Everywhere Since 1946
PERSONAL VEHICLE USE POLICY
B. VEHICLE CAREAs is required for company-provided vehicles it is recommended to keep your vehicle in a clean,well-maintained condition. The following items are recommendations to keep your vehicle inoptimumcondition.
• Tire Care and Replacement: Tire mileage is directly proportional to driver techniques,alignment,tirepressureandwheelbalance.Allofthesefactorsareunderyourcontrol.Tirepressuresmustbecheckedregularly (andkeptataPSI levelasdesignated inthevehiclemanualorasdesignatedontheinsidedoorpanelofthevehicle)andtiresvisuallyinspected.Alignmentandwheelbalanceproblemsmustbecorrectedimmediatelytoavoiddrastictirewear.
• Maintenance and Repair :Neglectingtomaintainavehiclecouldresultinthedriverbeingchargedforanyresultingrepairs.Unusualwearandtearaboveindustryaverageorneglectingto maintain your company-provided vehicle may result in the loss of your vehicle and furtherdisciplinary action. It is the driver’s responsibility to have the scheduled maintenanceperformed at the designated intervals to ensure maximum vehicle performance for safety,operatingefficiencyandextendedlifeofthevehicle:
Thispolicyhasbeenpreparedasanorientationonwhatisexpectedofyouintheoperationandmaintenanceofyourvehicleforcompanypurposes.Youareentrustedtousegoodjudgmentandhaveacompleteunderstandingoftheresponsibilitiesinvolved,bothofwhicharenecessarytocontinuetodriveforcompanybusiness.
• Change oil according to manufacturer’s suggested maintenance schedule• KeeptiresinflatedtotheproperPSIrating• Havetiresrotatedevery10,000miles• Frequentlyinspectbeltsandhosesforcracks,leaksorloosefittingsDriversafetychecklists
shouldbeperformedinwritingatleasteverytwoweeks.• Drivers should inspect all safety related equipment, including headlights, taillights, brake
lights,turnsignals,runninglights,licenseplatelights,etc.Also,checktiretreadforpropertreaddepth,windshieldwipersandhornoperation.
A. MINIMUM REQUIREMENTSAny employee driving on company business must meet thefollowingrequirements:
• Possess a valid driver’s license• Maintain an acceptable driving record per company policy• Maintainacertificateofinsurancefromtheirpersonal
autocarrierwithminimumlimitsof$100/300/100or$300,000 CSL.
• Followtheguidelinesstatedinthispolicyatalltimes• Besubjecttoannualauditandreview
Page 10Trusted Partners of Utilities Everywhere Since 1946
C. SAFETY• It is company policy that seat belts be used at all times, not only by the driver but by all
passengers aswell. Drivers are prohibited fromoverloading and/or overcrowding a vehiclethatmayresultinunsafeoperation.Itistheguidelinetonotcarrymorepassengersthanthenumberofoccupantsafetyrestraintsystemsinthevehicle.Driversareresponsibleforwearingand enforcing the use of safety restraints by all occupants.
• Drivingisafull-timejob.Avoidalldistraction.Concentrateontheotherdriverbyassumingthatpersonwillnotdowhatisexpected.
• Roadsarecrowded.Considerallvehiclesaspotentialaccidentslookingforaplacetohappen.• Bewarewhenenteringintersections.Alwayscounttotwobeforeenteringanintersectionfrom
a stoplight or stop sign.• Signal entry onto freeways and stay in the center or inside lane for ease of emergency
maneuvering.• Donotinsistontheright-of-way.Assumetheotherdriverwill.
STOP THINK ACTWhen you can’t,
reduce it.
When you can remove RISK, do it.
• Duringwinterdriving,usecautionasbridgesareslipperyandfreezebeforeroadsbecausetheylackthewarmthofthegroundunderthem.
• Driversmustoperateavehicleonlyata speedappropriate to the road, trafficandweatherconditions.
• Looseitemsthatcouldbeblownoutofpickupboxesorofftheflatbedshouldbesecuredbeforedriving the vehicle.
• Useturnsignalsforparking,lanechanges,andallturnsinshoppingandofficecenterparkinglots.
• Alwayskeepafulllevelofwindshieldwashersolvent.• Beforenightdriving,wipeoffyourheadlights.Ifyouarewonderingwhetherornotyoushould
turn on your headlights, turn them on.• Drivingwhileconsumingalcoholicbeveragesorotherdrugs,orwhileunderthe influenceof
alcohol or other drugs is never acceptable.
Page 11Trusted Partners of Utilities Everywhere Since 1946
E. CELL PHONE USAGE • Keepcellphoneandbluetoothoffwhilethevehicleismoving.• Allowvoicemailtohandleyourcallsandreturnthemwhensafe.• Ifyouneedtoplaceorreceiveacall,pullofftheroadtoa safelocationandstopthevehiclebeforeusingyourphone.• Ask a passenger to make or take the call. • Informregularcallersofthebesttimetoreachyoubasedupon
your driving schedule. • Undernocircumstancesistextingwhiledrivingallowed. Anyaccidentresultingfromnegligenceduetophoneorhands-free deviceusagewillbesubjecttotheat-faultconditionsasdescribed intheaccidentsectionofthismanual.
D. PARKING GUIDELINES• Allvehiclesshouldbepulledthroughorbackedintoparkingspots,includingdriveways,at alltimes.• Alwaysbackslowly,atidlespeed.Neverrushbackingup.• Whenpossibleuseaspotterforcongestedanddifficultsituations.• Whennecessary,signaltoothersyourintentionsbyusingyourflashersandyourhorn.• Rolldownawindowandturnofftheradiosowarningscanbeheard.• Atrafficconeshouldbeplacedinfront&behindthevehicleanytimethevehicleisparked
on a street.• Allemployeesmustcompletea360degreewalk-aroundpriortomovingavehiclefroma parkedlocation.
F. OTHER Expectations • Firearmsorotherweaponsarenotallowedinyourvehicle
while on company business. Possession of weapons oncompany property by anyone other than a licensed lawenforcementofficerisgroundsfortermination.
• Driversarenottotransportanyhazardousmaterialorwasteincompanyvehiclesorinanyvehiclewhileoncompanybusinessunless such hazardousmaterials are ordinarily handled bythe company as part of normal business operations. Non-hazardousmaterialstransportedinacompanyvehicleorinanyvehiclewhileoncompanybusinessthatmaypotentiallycause injury because of sudden impact must be properlysecured.
Page 12Trusted Partners of Utilities Everywhere Since 1946
G. ACCIDENTS Avalidinsurancecardandvehicleregistrationshallbecarriedinthevehicleatalltimes.Ifyouareinvolvedinanaccident,pleasefollowtheseinstructionsaftercalling911:
1. Whenanaccidentinvolvesanothervehicle,obtainthe followinginformation:
• Driver’sname(andowner’snameifdifferentfromthedriver)• Address• Telephone number• Name of insurance company and policy number• VIN, vehicle year, make, and model• Vehicle license plate number.
2. If possible, obtain names, addresses, and telephone numbersofanywitnesses,includingname,badge
number, department name, and address of any investigatinglawenforcementagency.3. NotifyyourProjectManagerand/orProjectSupervisorofaccidentandlocation.4. Identifyyourselfandshowyourdriver’slicenseandinsuranceidentificationcard.Do
not discuss insurance policy. Do not assume the blame for the accident and, above all, do not agreetoanysettlement.5. Cooperatewiththeinvestigatinglawenforcementofficers.Answertheirquestions factuallyandavoidcommentarybeyondthat.Donotinsistthatacitationbeissued totheotheroperator.Despiteyouropinion,theofficermaybetryingtodecideresponsibility fortheaccidentandanoverlyaggressiveattitudeonyourpartmayresultinadecision againstyou.Inagivensituation,theofficermightaskifyouwantacitationissuedtothe operator.Ifso,answerintheaffirmativeandexplainthatthisisyourcompany’spreference.6. Noteifthereareanyinjuriesreportedbyanyoneinvolvedintheaccident.7. Itisyourresponsibilitytonotifyanystateand/orlocalagency(police,etc.)oftheaccident andtofiletheappropriatewrittenreportasrequiredbystatelaw,inadditiontonotifying
management. 8. Whentheaccidentdoesnotinvolveanothervehicle,orthevehiclegetsdamage,do thefollowing:
• If necessary, contact 911. •ContactyourProjectManagerand/orProjectSupervisorofincidentand
location.9. In all instances, an accident report form must be completed.
Page 13Trusted Partners of Utilities Everywhere Since 1946
I. TRAFFIC AND PARKING VIOLATIONS Three(3)minorviolationswithina12-monthperiodwillresultindisciplinaryaction,uptoand includingtermination. Minorviolationsinclude:
• Speeding less than 25 mph over the limit • Failuretowearseatbelt• Failure to stop at a stop sign or stop light
Ifyoureceiveamajordrivingviolationconviction,itwillresultinyouwilllosetheprivilegeof drivingoncompanybusinessinanymanner.Itmayalsosubjectyoutofurtherdisciplinary action,uptoandincludingtermination. Majorviolationsinclude:
• Driving under a suspended or revoked license • Hit and run or leaving the scene of an accident • Vehicletheftduetonegligence(includingfailuretoparkthevehicleinasecure,well-lit areaorparkinggarage,failuretolockdoors,leavingkeysinplainview,orleavingavehicle runningwhileunattended)• Vehicularmanslaughter,homicideorassaultarisingoutoftheoperationofamotor
vehicle • Useoffalsemotorvehicledocuments,suchaslicenseorregistration• Failuretoobeyschoolcrossingguardoranyschoolbusviolation• Passingonthewrongside,onahillorwhereprohibited• Reckless, careless or negligent driving • Drivingonthewrongsideofadividedhighway• Participatinginracingoraspeedingcontest• Drivingwhileundertheinfluenceofalcohol,evenifunderthelegallimit;drivingwhile intoxicatedatthelegallimitorabove;and/ordrivingwhileundertheinfluenceofdrugs, whetherprescriptiondrugsoranycontrolled/illegalsubstances• Implied consent or refusing the test • Speeding more than 24 mph over the limit • Eludingapoliceofficer• Failure to keep an acceptable motor vehicle record
Employees are subject to a DOT drug screen testingwhentheycauseor contribute to accidents that involve a company vehicle, machinery, equipment,orpropertyand/orresult inan injurytothemselvesoranotheremployee. Inanyof these instances, the investigationandsubsequenttestingmusttakeplacewithintwo(2)hoursfollowingtheaccident,ifnotsooner.Iftestingisadministeredoutsidethetwo(2)hour guideline, contact the Safety Director for approval.
H. POST-ACCIDENT
Page 14Trusted Partners of Utilities Everywhere Since 1946
J. MILEAGE REIMBURSEMENT Reimbursementwillbepaidformaintainingproperinsuranceandtheoperatingexpensesofthe carbymultiplyingthenumberofmilestraveledbythecurrentpublishedfederalmileagerate. BasedontheIRSestablishedpoliciesthereimbursingofcommuting(travelbetweenhomeand theinitialorfinalworksite)isnotreimbursed.
SouthernCrosstrackstheGPSlocation andhistoricalpathofyourcompanyprovidedcellphoneandwillusethisdatato captureandvalidateactualmileageanduseofdirecttravelpaths.Travelpathwill alsobeverifiableusingcommerciallyavailablewebsites(ex.MapQuest,GoogleMaps) toconfirmuseofthe“shortestroute”option.
ii. Reimbursedtravelisonlyfromtheinitialreportinglocationofeithercompanyoffice ortheemployee’sinitialfieldjobsiteandallotherjobsitesfortheremainderofthe dayusingtheshortestreasonabletravelpath/distance(seeexample1below).Mile agefromyourprimaryresidencetothefirstjobsiteisconsidered“commute”andis notareimbursableexpenseexceptasoutlinedbelow.
iii. Theremaybetimesthatanemployeeisrequiredtotraveloutsideofthenormal customerlocations.Inthosecases,reimbursementwillbegrantedonacasebycase basisformileagetoandfromhometotheextentthetripexceeds20mileseachway (seeexample2below).Ifyouareunsureofyourspecificsituation,seekapproval fromyourmanagerfirst.Projectmanagerswilldeterminewhatlocationsfallinside andoutsideof“normal”customerlocations.
iv. Theremaybetimeswhereanemployeemayrequireovernightlodgingaspartof theirjob.Inthesecases,mileagetoandfromthehoteliseligibleforreimbursement ifthetravelisworkrelated.
a. Specifics i. Southern Cross requires the accurate
tracking of mileage for business travel thatoccursafterarrivingatyourintial worklocation.Mileagewillbe reimbursedforreportedandverified businesstravelbetweenworklocations.
Page 15Trusted Partners of Utilities Everywhere Since 1946
b. Travelersi.Forthoseemployeeswhohaveatraveltrailerandreceiveperdiem,yourRV/Camper isconsideredyour“primaryresidence”forpurposesofcalculatingyourcommute. Thus,mileagetoandfromyourhomeisconsidered“commute”andwillnotbe
reimbursed.Mileagefromthefinalcustomersiteofthedaytoyourhomewouldbe considered“commute”aswell.
Travelers, Mike and Terry RiedelTraveler, Maureen Evans
ii. AlleffortsareexpectedtobemadetofindRV/Camperparkingclosesttotheworksite. Whenavailabilityislimited,withapproval,mileagewillbepaidforcommutingmiles
more than 20 miles.
Page 16Trusted Partners of Utilities Everywhere Since 1946
c. Examplesi. Example 1
Trip1–Employeeleaveshomeinthemorninganddrives10milestothefirstcustomersiteofThe day. No Reimbursement - Commute
Trip2–Aftercompletingworkatfirstsite,employeethentravels7milestonextcustomersite. 7 miles Reimbursed – Work Travel
Trip3-Aftercompletingworkat2ndsite,employeethentravels12milestonextcustomersite. 12 miles Reimbursed – Work Travel
Trip4–Employeefinishesworkforthedayanddrives20mileshome. No Reimbursement – Commute
ii. Example 2 Trip1–Duetocustomerneeds,employeeleaveshomeandisrequiredtotravelawayfrom
normalareatocustomersite50milesaway.30 miles Reimbursed – Travel Outside of normal work area. 20 miles commute.
Trip2–Employeecompletesworkandthentravels30milestonextcustomersite.30 miles Reimbursed – Work Travel
Trip3–Employeefinishesworkforthedayanddrives50mileshome.30 miles Reimbursed – Travel Outside of normal work area. 20 miles commute.
d. Diagram of Examples
Page 17Trusted Partners of Utilities Everywhere Since 1946
e. Expensesi. AllowableMileageExpenses
1. WorkRelatedMeetings2. TravelbetweenSouthernCrossjobsites3. Pre-approvedwork-relatederrands(postoffice,supplystores,etc.4. Trainingandclassesifwork-relatedandapprovedbythemanager.
ii. UnallowableMileageExpenses1. Commutingbetweenhomeandthelocaloffice/initialworksite2. Commutingbetweenthelastworksiteandhome3. Traveling to/from lunch or breaks4. Othertravelinbetweensitevisitsthatisnotwork-related
f. Approval Processi. Anindividualmaynotapprovehisorherowntravelorreimbursement.TheSCC
expense sheet or an electronic record through a provided third-party vendormust be approved by a Manager for all reimbursements. Reimbursements occuron the typical payroll cycle.
WEEKLY SURVEY DATA SUMMARY and TIMESHEET
Week Ending:MON TUE WED THR FRI SAT #
Client Code: X X X X 12345
X X X X 12345
Employee Name: PLEASE PRINT
Hrs.
/Bill
able
Hrs.
Non
-Bill
.
JOB
CODE
PAYR
OLL
CO
DEFE
ET O
F G
AS
MAI
N (o
ptio
nal)
# SE
RVIC
ES
Is M
ap
Com
plet
e?
BG -
1
BG -
2
BG -
3
Tota
l BG
Le
aks
AG -
1
AG -
2
AG -
3
Tota
l AG
Le
aks
Tota
l lea
ks
CGE
AOC'
S
MET
ER
PRO
TECT
ION
Pipe
to S
oil
CP-R
eads
MON CITY MAP: COMMENTS
8.0 0.0 74 0 1 1 1 1
0.0 0.0 0 0 0TUE CITY MAP: COMMENTS
8.0 0.0 214 21 105 0 1 1 1 1
0.0 0.0 0 0 0WED CITY MAP: COMMENTS
8.0 0.0 214 21 118 1 1 0 1 4
0.0 0.0 0 0 0THU CITY MAP: COMMENTS
8.0 0.0 214 21 75 1 1 1 1 0 1 1 1
0.0 0.0 0 0 0FRI CITY MAP: COMMENTS
8.0 0.0 214 21 101 1 1 1 1 2 2
0.0 0.0 0 0 0SAT CITY MAP NAME: COMMENTS
0 0 0
0.0 0.0 0 0 0
40.0 0.0 0 473 0 0 1 2 3 0 0 4 4 5 1 0 9 1 0 0 0 0
Technician signature Technician's Phone # Client Approval Date
Mail Stub To - Homebase City State
1/1/0000Calibration Tested
000123 (01) HAWK/FI Unit X
Ranger - CGI Unit XHAWK Unit SCC # R12345
TIME CODES SURVEY LEAKS CGE / AOC / CP
#VALUE! CLEARFIELD
#VALUE! CLEARFIELD
#VALUE! CLEARFIELD
#VALUE! CLEARFIELD
#VALUE! CLEARFIELD
1/1/0000 404-555-1212
Direct Deposit - On-file Any City USA
#VALUE!
0-Jan-1900
TOTALS
CONTRACTOR FOR:
Place an "X" in the appropriate boxwhen calibrating your equipment daily
EXAMPLE
Page 18Trusted Partners of Utilities Everywhere Since 1946
Rev. 1.2 Updated 3/11/19 8
Project Run Book
Authority Matrix- Field Operations
Should: determine who has the authority to make decisions for tasks that occur during a project.
Field Operations
Task or Decision Person or Function
Sup. PM VP
Ops COO CEO Personnel
Headcount to budgeted level A Headcount above budgeted level A A Add new position to budget A A Supervisor position A A Technician salary A A Dismissal of employee- W/ HR A Grievance Responses/Settlements- W/ HR Manager A A A
Transfer of employees A Use of travelers A
External Purchases Office Supplies within budget A A Office supplies above budget A Phones & Computers A Job, Safety & Uniform equipment A Fuel Gas for survey A Repairs to equipment A A Mileage above budget A Client entertainment A Client engagements (sponsorships, etc.) A Extra phone chargers, external batteries, etc. A Job performance gifts/rewards A A
Vehicles Regular Maintenance A A Repairs to vehicles A A Purchase/Lease of new vehicle A A
Insurance/Claims Fines and penalties A A Accident claims A
Rent/Real Estate Office Rent A Office Utilities A
FIELD OPERATIONS GUIDE
Page 19Trusted Partners of Utilities Everywhere Since 1946
Rev. 1.2 Updated 3/11/19 9
Project Run Book
Authority Matrix- Field Operations
Internal Purchasing Equipment as budgeted A A Equipment above budget A A
Transferring Assets Transfer of equipment A
Travel Training expenses A Technician travel above budget A PM Travel within budget A
Contract New Contracts A A A Change Orders A A Compliance dates A
FIELD OPERATIONS GUIDE CONTINUED
Page 20Trusted Partners of Utilities Everywhere Since 1946
TIPS and ADVICE
"The positives to being a traveler are being able to see and experience different states in the U.S., and give the kids a different look at the world."
"Do your research. Map out your route and reserve your campgrounds in advance. Especially ahead of any weather event. If you are traveling with a family, plan for plenty of potty breaks!"
Sara & Gabe Campos' Advice:
RV Travelers,Sara and Gabe Campos
Do Researchand
Stay Positive
Todd and Heather are one of our seasoned mobile travelers teams. Their tips and advice to new travelers is:
"Some Walmart’s and truck stops allow you to park an RV overnight."
"Your personal insurance has affordable road side assistance options. This could be a more cost-effective choice instead of purchasing from another party."
Personal Insurance
RV Campgrounds
"Do some research online ahead of time. A couple of RV park websites are campgroundreviews.com and rvparky.com. Apps are available for download as well."
RV Travelers, Todd Billis and Heather Overholtz
RV Travelers, Mike and Terry Riedel
"Always stay flexible and be ready to go at a moments notice."
Mike and Terry's Advice:
Flexibility
"Invest in high quality weather gear-Some examples: Waterproof Gore-Tex boots, Rain gear from military issued, Cooling vest and a hat. Donna says, “Having these items as a traveler makes our job a more pleasant experience!”
Donna and Mike Bender's Tip:
WeatherAdvice
Page 21Trusted Partners of Utilities Everywhere Since 1946
At Southern Cross, we want to make sure your start andtransitiontothedifferentlocationsissmooth.Wehopeyouwillhaveagreatexperienceandmakegreatmemoriesworkinginour traveler program.
Final Words
SAFE TRAVELS!
Page 22Trusted Partners of Utilities Everywhere Since 1946
IMPORTANT CONTACT INFORMATION
GENERAL HR AND BENEFITS Janice Seupersaud HR [email protected]
Eric ReedVice President of [email protected]
PAYROLL DEPARTMENTAmy [email protected]
SAFETY DEPARTMENTRobb FrancetichSafety [email protected]
TRAININGBruce ManleyTrainingandOQManager770-255-1280bmanley@southerncrossinc.com
OFFICE LOCATIONSSouthern Cross-Corp. Headquarters 3175 Corners North Ct.Peachtree Corners, GA 30071770-441-0403
Advanced Technology Center 5150 Peachtree Industrial Blvd Suite 400Peachtree Corners, GA 30071 770-441-0403
Trusted Partners of Utilities Everywhere Since 1946
Page 23Trusted Partners of Utilities Everywhere Since 1946
"Travelers....Making Friendships On The Road."
LIVE WORK PLAY
"Trusted Partners of Utilities Everywhere Since 1946"