Role Play

B u s i n e s s t r a v e l

Practice with role play tasks that add a realistic element to this class. Easy to follow and audio supported it presents an effective solution to students who are learning English as a second language.

Objectives

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Skype

To develop confidence, increase vocabulary and practice pronunciation.

By Sanj Saigal

Learn at your own pace and in your own time using technology. Native speaking, qualified TEFL teachers from London.

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Do you enjoy travelling? Why?2

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Does your job involve travel?

Describe what type of accommodation you have when you have a business trip.

Does your company pay for meals on business trips?

How long are your business trips?

Does your company participate in eternal training courses in different locations? Why?

What is the best location you have been to? Why?

What is the worst location you have been to? Why?

Are you involved with making the arrangements?

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Press

Hotel Vocabulary

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Useful PhrasesI would like to make a reservation.I would like to book a room.I would like to make a booking.I would be grateful if you could.........I need the room for the week of or the month of....The dates are from the...... to the.........Could you tell me what amenities there are at the hotel.Does the room come with.......Does it have a sea view?It’s a business reservation so I need an invoice made out to......Could you tell me the price on an upgrade please.Do you have a ..................Could you give me a booking reference number please.

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The type of card it is.

The name featured on the card.

The 20 digit number that is featured on the card.

The issue date of the card.

The date that the card expires.

Payment

If you are paying buy credit card it is normal practice for the Hotel to ask for your credit card details so that if you

cancel they can take a cancelation fee. card processing requires the following:

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Role Play 1

You are on a business trip between the 14th and the 18th of February. Your Manager has asked you to call Hotel Kensington to find out the cost of the rooms during those dates and the amenities available with

the room. Phone the Hotel and find out the cost. Here is a list of requirements that you need.

CostTransport accessTransit time from the Airport to the Hotel.Check out timePayment methodHalf board

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Role Play 2You phone the Hotel back quoting your reference number and want

to process the transaction with your credit card.

Visa

The 4 digit security number is.... 3479 766If it’s a company booking request the necessary paperwork.

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Link

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Role Play 3

You need to check into the Hotel. Produce your booking reference number and details.

I have a reservation under the name of........Could I just check that.......

What time is breakfast served?What is the latest time that I can check out?

Can I arrange a car rental with you’What is the latest time that the restaurant serves dinner?

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Business Introductions

Role play 4

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Useful Questions

How long are you here for?

Where are you staying?

Who do you work for?

How long have you worked there for?

Are you here on business?

Would you like to join us?

Can I get you something to drink?

Would you like to get something to eat?

Could we talk about my proposal?

When are you leaving?

Where are you based?

Are you ever in......( City that you are from)

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Tell Me.....Where was your last business trip?

Did you go alone or as part of a group?

How long were you there for?

How did you get there?

How long did it take to get there?

have you been there before?

Did you meet anyone there? (Contact)

Did you convert your lead?

How often do you travel for work?

Do you enjoy business trips? Why?

Do you think that business trips are effective?

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Notice board

Link

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