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TRANSLATION SCAMS Slides: http://www.CFBTranslations.com B Carola F. Berger, NCTA GM December 2016

TRANSLATION · PDF filetranslator-scammers-directory.htm Other operations scrape public translator ... Instructions: Carola F. Berger,

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Page 1: TRANSLATION  · PDF filetranslator-scammers-directory.htm Other operations scrape public translator ... Instructions:   Carola F. Berger,

��TRANSLATION SCAMS��Slides: http://www.CFBTranslations.com��B�

Carola F. Berger, NCTA GM December 2016

Page 2: TRANSLATION  · PDF filetranslator-scammers-directory.htm Other operations scrape public translator ... Instructions:   Carola F. Berger,

Outline�Categories: u  Scammer pretends to be a buyer –

Nigerian check scam u  Scammer impersonates the translator u  Scammer orders a translation under a false

name and never pays u  Miscellaneous

Precautions and remedies

Resources

Carola F. Berger, Translation Scams, NCTA GM Dec. 2016 1

Page 3: TRANSLATION  · PDF filetranslator-scammers-directory.htm Other operations scrape public translator ... Instructions:   Carola F. Berger,

The Nigerian Check Scam - Setup�

Carola F. Berger, Translation Scams, NCTA GM Dec. 2016 2

Page 4: TRANSLATION  · PDF filetranslator-scammers-directory.htm Other operations scrape public translator ... Instructions:   Carola F. Berger,

The Nigerian Check Scam�Quote, order, price: 100 Quatloos

Buyer sends check, 1000 Quatloos

Buyer requests refund of difference via wire transfer 900 Quatloos

Several weeks later: check bounces

Translator loses 900 Quatloos plus bank fee

Carola F. Berger, Translation Scams, NCTA GM Dec. 2016 3

Page 5: TRANSLATION  · PDF filetranslator-scammers-directory.htm Other operations scrape public translator ... Instructions:   Carola F. Berger,

Nigerian Check Scam – Warning Signs�

Carola F. Berger, Translation Scams, NCTA GM Dec. 2016 4

English-sounding name, but really bad English

Page 6: TRANSLATION  · PDF filetranslator-scammers-directory.htm Other operations scrape public translator ... Instructions:   Carola F. Berger,

Nigerian Check Scam – Warning Signs�

Carola F. Berger, Translation Scams, NCTA GM Dec. 2016 4

English-sounding name, but really bad English

Free email account

Page 7: TRANSLATION  · PDF filetranslator-scammers-directory.htm Other operations scrape public translator ... Instructions:   Carola F. Berger,

Nigerian Check Scam – Warning Signs�

Carola F. Berger, Translation Scams, NCTA GM Dec. 2016 4

English-sounding name, but really bad English

Free email account

No contact details

Page 8: TRANSLATION  · PDF filetranslator-scammers-directory.htm Other operations scrape public translator ... Instructions:   Carola F. Berger,

Nigerian Check Scam – Warning Signs�

Carola F. Berger, Translation Scams, NCTA GM Dec. 2016 4

English-sounding name, but really bad English

Free email account

No details!!!

No contact details

Page 9: TRANSLATION  · PDF filetranslator-scammers-directory.htm Other operations scrape public translator ... Instructions:   Carola F. Berger,

Impersonation/Identity Theft�

  Large-scale operations scrape CVs off the web, edit the CVs and pretend to be experienced translators, all the while just piping text through Google Translate or similar. See list at http://www.translator-scammers.com/translator-scammers-directory.htm

  Other operations scrape public translator databases and build their own “database,” pretending to be a legitimate forum – e.g. AATII, LingoRate

Carola F. Berger, Translation Scams, NCTA GM Dec. 2016 5

Page 10: TRANSLATION  · PDF filetranslator-scammers-directory.htm Other operations scrape public translator ... Instructions:   Carola F. Berger,

Buyer Impersonation�Buyer pretends to be from a legitimate agency, orders translation, never pays Sometimes very sophisticated, emails and possibly websites closely resemble reputable companies, except for minor details (e.g. .net instead of .com).

Carola F. Berger, Translation Scams, NCTA GM Dec. 2016 6

Page 11: TRANSLATION  · PDF filetranslator-scammers-directory.htm Other operations scrape public translator ... Instructions:   Carola F. Berger,

Miscellaneous�  Phishing   Microsoft Support scam   Other variants

Goal:   Install malicious software on your

computer to obtain personal (banking) information

  Obtain personal (banking) information directly

Carola F. Berger, Translation Scams, NCTA GM Dec. 2016 7

Page 12: TRANSLATION  · PDF filetranslator-scammers-directory.htm Other operations scrape public translator ... Instructions:   Carola F. Berger,

Precautions and Remedies�

Carola F. Berger, Translation Scams, NCTA GM Dec. 2016 8

Page 13: TRANSLATION  · PDF filetranslator-scammers-directory.htm Other operations scrape public translator ... Instructions:   Carola F. Berger,

Verifying Information�  Name – search engine, unless name is too generic   Address – use Google satellite images

  Phone number – call back; if claiming to be affiliated with a company, call their main number and request to be transferred

  Company information – if from a company URL – check for exact match! (e.g. company.com versus company.net) Check domain name!

  Email header

Carola F. Berger, Translation Scams, NCTA GM Dec. 2016 9

Page 14: TRANSLATION  · PDF filetranslator-scammers-directory.htm Other operations scrape public translator ... Instructions:   Carola F. Berger,

Domain Names�  Use Whois domain service, e.g.

http://centralops.net/co/DomainDossier.aspx

Carola F. Berger, Translation Scams, NCTA GM Dec. 2016 10

Page 15: TRANSLATION  · PDF filetranslator-scammers-directory.htm Other operations scrape public translator ... Instructions:   Carola F. Berger,

Domain Names�

Carola F. Berger, Translation Scams, NCTA GM Dec. 2016 11

Page 16: TRANSLATION  · PDF filetranslator-scammers-directory.htm Other operations scrape public translator ... Instructions:   Carola F. Berger,

Email Headers�1.  To display header:

http://bit.ly/Google-message-headers

2.  Easiest: use https://toolbox.googleapps.com/apps/messageheader/ Just copy and paste the message header More complicated: Look for “Received:”. The first “Received:” is your own system, the last “Received:” is the originating system

3.  Plug IP address back into http://centralops.net/co/DomainDossier.aspx

4.  IP address location service, e.g. http://www.iplocation.net

Carola F. Berger, Translation Scams, NCTA GM Dec. 2016 12

Page 17: TRANSLATION  · PDF filetranslator-scammers-directory.htm Other operations scrape public translator ... Instructions:   Carola F. Berger,

Protection�

  Never post details that are too personal online, e.g. exact date of birth, social security number, etc.

  Get your own domain name and use that email instead of using a free email: [email protected] (yours) [email protected] (impersonator!)

  CV: password protection watermark

Carola F. Berger, Translation Scams, NCTA GM Dec. 2016 13

Page 18: TRANSLATION  · PDF filetranslator-scammers-directory.htm Other operations scrape public translator ... Instructions:   Carola F. Berger,

Protection�

Carola F. Berger, Translation Scams, NCTA GM Dec. 2016 14

Page 19: TRANSLATION  · PDF filetranslator-scammers-directory.htm Other operations scrape public translator ... Instructions:   Carola F. Berger,

Google Alerts�

  Automatic notification when a new page/site appears online that contains the specified keywords => monitor your online reputation! http://www.google.com/alerts/

  Follow the instructions, enter the desired options.

  You don’t have to have a Google account!

Carola F. Berger, Translation Scams, NCTA GM Dec. 2016 15

Page 20: TRANSLATION  · PDF filetranslator-scammers-directory.htm Other operations scrape public translator ... Instructions:   Carola F. Berger,

Agency Information�

  Payment Practices database (fee-based, but ATA member discount): http://paymentpractices.net

ProZ Blue Board (overview free, details fee-based): http://www.proz.com/www.proz.com/blueboard/

  Yahoo group (free, but German-centric): Zahlungspraxis https://de.groups.yahoo.com/neo/groups/zahlungspraxis/info

  Yahoo group (free): World Payment Practices Free https://beta.groups.yahoo.com/neo/groups/WPPF/info

Carola F. Berger, Translation Scams, NCTA GM Dec. 2016 16

Page 21: TRANSLATION  · PDF filetranslator-scammers-directory.htm Other operations scrape public translator ... Instructions:   Carola F. Berger,

A Personal Story�Woke up one day to a Google Alert:

Carola F. Berger, Translation Scams, NCTA GM Dec. 2016 17

Page 22: TRANSLATION  · PDF filetranslator-scammers-directory.htm Other operations scrape public translator ... Instructions:   Carola F. Berger,

A Personal Story�Woke up one day to a Google Alert:

Carola F. Berger, Translation Scams, NCTA GM Dec. 2016 17

Page 23: TRANSLATION  · PDF filetranslator-scammers-directory.htm Other operations scrape public translator ... Instructions:   Carola F. Berger,

A Personal Story�

Carola F. Berger, Translation Scams, NCTA GM Dec. 2016 18

Page 24: TRANSLATION  · PDF filetranslator-scammers-directory.htm Other operations scrape public translator ... Instructions:   Carola F. Berger,

A Personal Story�

Carola F. Berger, Translation Scams, NCTA GM Dec. 2016 19

Page 25: TRANSLATION  · PDF filetranslator-scammers-directory.htm Other operations scrape public translator ... Instructions:   Carola F. Berger,

A Personal Story�Step 1: Post disclaimer on website disassociating myself with that website and all its services and content

Carola F. Berger, Translation Scams, NCTA GM Dec. 2016 20

Page 26: TRANSLATION  · PDF filetranslator-scammers-directory.htm Other operations scrape public translator ... Instructions:   Carola F. Berger,

A Personal Story�Step 1: Post disclaimer on website disassociating myself with that website and all its services and content

Step 2: Find out who is behind that website Whois was not helpful, I only obtained information about the domain name registrar. Ran a ping traceroute, e.g. http://ping.eu/traceroute/ (~equivalent of expanding email headers, only for URLs)

Carola F. Berger, Translation Scams, NCTA GM Dec. 2016 20

Page 27: TRANSLATION  · PDF filetranslator-scammers-directory.htm Other operations scrape public translator ... Instructions:   Carola F. Berger,

A Personal Story�Step 1: Post disclaimer on website disassociating myself with that website and all its services and content

Step 2: Find out who is behind that website Whois was not helpful, I only obtained information about the domain name registrar. Ran a ping traceroute, e.g. http://ping.eu/traceroute/ (~equivalent of expanding email headers, only for URLs)

Step 3: Cease and desist letter => Website was offline the very next day

Carola F. Berger, Translation Scams, NCTA GM Dec. 2016 20

Page 28: TRANSLATION  · PDF filetranslator-scammers-directory.htm Other operations scrape public translator ... Instructions:   Carola F. Berger,

A Personal Story�Step 1: Post disclaimer on website disassociating myself with that website and all its services and content

Step 2: Find out who is behind that website Whois was not helpful, I only obtained information about the domain name registrar. Ran a ping traceroute, e.g. http://ping.eu/traceroute/ (~equivalent of expanding email headers, only for URLs)

Step 3: Cease and desist letter => Website was offline the very next day

Step 4 (not necessary): Invoke the US Digital Millennium Copyright Act https://www.copyright.gov/legislation/dmca.pdf

Instructions: https://nppa.org/page/5617 Carola F. Berger, Translation Scams, NCTA GM Dec. 2016 20

Page 29: TRANSLATION  · PDF filetranslator-scammers-directory.htm Other operations scrape public translator ... Instructions:   Carola F. Berger,

A Personal Story�http://www.cfbtranslations.com/fraudulent-website-update-happy-ending/

Carola F. Berger, Translation Scams, NCTA GM Dec. 2016 21

Page 30: TRANSLATION  · PDF filetranslator-scammers-directory.htm Other operations scrape public translator ... Instructions:   Carola F. Berger,

References & Further Reading�  Translation Scams: Avoiding Them and Protecting Your

Identity Carola F. Berger The ATA Chronicle, October 2014:10-15 available on http://www.cfbtranslations.com/ > About > Papers and Presentations – Translation Direct link: http://www.cfbtranslations.com/wp-content/uploads/2015/03/Berger_TranslationScams.pdf

  See also my series of blog posts: http://www.cfbtranslations.com/ > Blog > Category: Scams

  Translator Scammers Directory: http://www.translator-scammers.com/

  FBI: https://www.fbi.gov/scams-and-safety

Carola F. Berger, Translation Scams, NCTA GM Dec. 2016 22

Page 31: TRANSLATION  · PDF filetranslator-scammers-directory.htm Other operations scrape public translator ... Instructions:   Carola F. Berger,

References & Further Reading�  FTC:

https://www.consumer.ftc.gov/articles/0159-fake-checks

  National Consumers League: http://www.fraud.org

  Remove false or libelous information about yourself online: http://www.makeuseof.com/tag/how-to-remove-false-libelous-information-about-yourself-online/

  Information about stolen passwords: https://haveibeenpwned.com/

  Scamming the Scammer, Jonathan Goldberg Translorial – Vol. 38/2, Fall 2016

Carola F. Berger, Translation Scams, NCTA GM Dec. 2016 23