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CHAPTER IINTRODUCTION

A. Background Issues

In line with that, the issues faced by the world education especially higher education

was fundamental and most of them come from outside the College environment that may

be. The subject matter is basically due to the growing discrepancy between expectation

(mismatch) community as "the real world" in response to the College community

expectations (Wahab, 2002: 3).

The issue of increasing the quality of college graduates as one of the problems

depends on the quality of support resources, Professor, Chairman of the Senate of element

elements and implementing academic elements.The quality of the results of the

implementation of the tridharma college professors will determine the quality of college

graduates are concerned.Therefore, efforts to improve the performance of lecturers is an

important effort to increase the productivity community colleges. On 22 January 2009,

government regulations have limited education authorized by the President.The content of the

regulation is very menghimpit for all of us at colleges. In article 10, paragraph (1) PP. is

mentioned, the requirement for learners education limited: civil servants and public servants

from candidate, another Ministry, or LPNK; have a diploma degree (S-1) or equivalent; and

meet the requirements of the acceptance of students education limited as set forth by the

Organizer limited education.

Education is limited by the PP's reserved only by CIVIL SERVANTS and CPNS and

mennempuh have Bachelor or equivalent (D-IV) the Government has only a few options to

change education limited. In government regulation of article 24, paragraph (1) the letter b is

explained:


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To the participants of the education students not limited civil servants and not a candidate for

the civil service, available three (3) an alternative adjustment:

1. education limited is concerned dialihstatuskan be legal entities, the Ministry of

education or other concerned as the founder of LPNK has representation in the organs

of the representation of stakeholders, in order to meet the needs of ongoing sectoral

and requires supervision and strict quality assurance of the other ministries or LPNK

in question;

2. education is integrated with the limited question of universities and after integration

held a partnership with special packaging to meet the needs of a sectoral nature

temporary and requires supervision and strict quality assurance of the other ministries

or LPNK in question;

3. limited education in question be integrated with specific universities or turned over to

local authorities if the need for supervision and strict quality assurance of the other

ministries or the corresponding LPNK low.

4. quality Assurance Demands a College in accordance with article 51 of ACT No.

20/2003 concerning the System of national education to the effect that the

management system of higher education are implemented on the basis of the principle

of autonomy, accountability, quality assurance and evaluation that is

transparent.

5. be with article 91 paragraph 1 PP No. 19/2005 about national education Standards that

States that every unit of education in the formal and informal educational quality

assurance is obligated to do.


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To date lecturer and performance problems as well as supporting factors to increase it

still requires special attention, both in an attempt to identify the problem and attempts to

solve problems-problems that it evokes.

Lecturer in a College, is a factor in implementing activities activator and academic

colleges. In addition to implementing the academic activities partly lecturer is the principal

Management College. Academic activities referred to above is implementing the learning

process, implementing research, and as a principal function of the community. Therefore, in

an attempt to increase the productivity community colleges, then target the main thing is a

lecturer, by improving its performance in the implementation of the tridharma College.

Faculty resource development and management of complementary factors and

applying the concept of education administration will improve the performance of

lecturers. As for the application of the concept in question is "carry out the process of

planning, implementation, and evaluation of resources, including human resources,

curriculum, methods and facilities" (Engkoswara, 1987: 54). These resources are the most

important component in improving the performance of lecturers including lecturers at

colleges.

Article 29 of ACT No. 20 of 2003 The national education system stated that limited

education is education profession is organised by the Ministry or Government agency

nondepartemen. Explained that the education profession is higher education, school degree

program that prepares students for a job with specific skills requirements. Limited education

improves the capability and skills to function in the implementation of tasks limited to

employees and prospective employees of the State of a Department or Government agency


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nondepartemen. (article 29, paragraph 2 of ACT No. 20 of 2003 The national education

system).

Given the increasing globalization and the increasing influence of transparent

administration, then had the task of education conducts IPDN expertise in the areas of

Government to prepare a cadre of Government cadres-in accordance with the demands of

advances in science and technology, as well as the dynamics of community needs and ready

task and developed in order for the Administration and development, both at regional and

central level.

The success of the implementation of the tasks of Government relies on support from

the quality of the aparat-aparatnya, so that the preparation of cadres of Government became

very important in fact determine. The core of any development programme is the creation of

the apparatus of government apparatus that is skilled, armed with science and technology, as

well as having a mental and moral strength based on faith and ketakwaan to God

Almighty. Therefore STIA LAN is the institution set up in order to print apparatus-apparatus

of quality.

In order for the institution's goals and objectives of the Institute of Government In the

country can be achieved in a managed and empowered in order to, in addition to required the

existence of various aspects of institutional management as an attempt to address the

challenges and needs of the community, also need to be supported by human resources

(employees) who have the motivation, passion and dedication to work-rate. The existence of

civil servants and teachers is the essence of sustainability and an institution or an

organization. The higher the continuity of an institution or an organisation, the barometer was

dismantled is the condition of human resources, either organic or Manager, student or user.


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Typical potential IPDN has elements that distinguish its networking and other

educational establishments, the authorized capital is very important: (a) the praja IPDN

(student) are representative of all corners of the ground water and at once is a portrait of the

entire archipelago; (b) would become alumni IPDN apparatus and return to areas throughout

the country and work in government institutions that serve the public; (c) a strong link

between match with government institutions in IPDN State and autonomous region

(Department of Home Affairs, local governance, and community).

According to results of a 2008 performance accountability, human resources, its

population was 701 owned IPDN people consists of 140 people educators (teachers) and 541

people with different abilities of organic energy, skills and educational background. As an

overview of the number of educators 140 people, who have an education level as many as 11

people, S3 S2 S1 as 105 people and as many as 20 people. While the number of the current

era of STPDN of people consisting of 3.848 Muda Praja (level I) = 1,073 people, Madya

Praja (level II) = 1.190, Nindya Praja (level III) = 802 people, and Wasana Praja (level IV) =

985 people.

While the number of educators in Bandung and Jakarta STIA LAN are:

1) STIA LAN consists of professors keep Bandung = 129 people; consisting of college

professors, lecturers from the representatives of the local Government of West Java, a

lecturer from government agencies, and lecturer of private agencies, with

undergraduate education as much as 85 people; As many as 29 people, S2 and S3 as

many as 15 people.

2) STIA LAN Jakarta consists of professors keep = 326 people; composed of lecturers,

professors of the College LAN, lecturer, Professor of functional government agencies

and private entities, as well as from bureaucrats.


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Spencer and Spencer (1993: 104) provides the definition of that competence was

an underlyingcharacteristic ofanindividual that is casuallyrelated to criterion-referenced

effectiveand/orsuperior performance ina job orsituation. According to the definition of

competence is a fundamental characteristic of an individual that influence the effectiveness of

ways of thinking and acting, as well as forming a high performance in carrying out the work

or on a situation. In line with this definition, Ruky (2003: 105) raised the five components of

competence :

a. Motives, something that is consistently well thought out or desired by theperson who will be deployed, guiding and pick a certain behavior or action

against a number of purposes.b. Personal character, personal characteristics and reactions or responses are

carried out consistently against a situation or information.c. The concept of self, the attitudes, values or system belonging to a person's

self-image.d. Knowledge, the information belongs to a person of a certain specific areas.e. The skills, the ability to deploy a set of specific physical or mental tasks.

According to the decision of the Minister of national education Number 045/U/2002,

limitation of competence is a set of intelligent actions and full responsibility of the person as

a condition to be considered capable of by the community in carrying out the tasks in a

particular field. Therefore, Broad Based Education team of the Ministry of education (2002:

9) States that the person being educated requires life skills (life skills) which includes:

a. Personal prowess (personal skills) that includes the kecapakan about self (selfawarness) and rational thinking (thinking skills).

b. Social Skills (social skills) that includes the ability to communicate with empathy(communication skills) and his work (colaboration skill).

c. Academic Skills (academic skills) which is the ability to think scientifically inresponding to a phenomenon that occurs.

d. The competence of the Polytechnic (vocational skill), vocational skills to do a

particular job.

The competence of individuals formed from synergy figures, behavior, self-concept,

motive, knowledge and skills that affect the character, attitude, behaviour and ability and the

will in the face of the work that ultimately affect the accomplishment of his


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work. Competence of intellectual/cognitive competence, social competence and personal

competency will affect the work achievement/performance faculty.

In transforming the achievements this work competence needed drivers or motivators

are factors of the Organization and support resources. Professional competence based on the

expertise of faculty, another exception, and innovation. Competence based on planning

paedagogik lecturer, discipline, management of the lecture. Competence based on

personality, lecturer of the authority, wisdom and adherence to a religion. Social competence

based on the ability of the lecturers argue, tolerance, and good relations.

Performance, also translated as meaning work-or work accomplishment or

achievement of implementation of the work or the work/performance/performance work

(LAN, 1992: 3). August w. Smith (1982: 393) provides that performance or performance are:

"... the output drive from processes, human or otherwise", or the performance or output from

a process.In addition, Nainggolan (1985: 126) stated that the achievements of the work is the

result of the work accomplished by an employee in the performance of the duties imposed

upon him. On the basis of the opinions above, then it can be concluded that the performance

was the result of one's work in carrying out its work.

The performance had a very close relationship with the issue of productivity, because

it is an indicator in determining how the efforts to achieve a high level of productivity in an

organization. In respect of such matters then attempts to make an assessment of the

performance in an organization is a thing that is important.

Talking about the performance of personnel, closely related to how to conduct

assessment of one's job, so it needs to be set to "standard performance". L. Royal Sayle and

Strauss (1977: 47) suggests that:

Managersexpected to be held to standardofaccountability,andmostmanagers prefer

to have theirestablishedunambigiously,so they know where to carry out theirenergies.

Ineffect, thestandardestablisheda target,andat theendof the target peroide (week,


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month, or year) both managers and boss can compare the expected standard ofperformance with theactuallevelofachievement.

An expression that States that performance standards should be formulated to be

benchmarks in conducting comparisons between what has been done with what is expected, it

relates to employment or Office that has been entrusted to a person. The standard may also be

referred to as a measure of accountability with respect to the holding of what has been

done. In addition, it says that to hold on performance measurement, it is established that:

"Performance = ability x motivation" (T.R. Mitchell, 1978: 327). From this passage, it is

clear that in order to get an overview of the performance of a person, then it takes a special

study on the ability and motivation. Lecturer in an agency's performance, according to the

theory of organizational behavior, determined by factors internal and external. Internal

factors that affect the performance of lecturers is his motivation and education levels, while

the external factor is the organisational culture in which professors were working.

Highlighting the efforts of the development of manpower quality, University lecturer

should be strived for plan preparation and continuous development as well as considering the

demands of quality and standards will also need a continuous changes and

developments. Lecturer in it is faced with the necessity and the performance demands with

regard to professional abilities.Improvement of the quality of education, among others,

pursued through the development of the quality of the pendidiknya which in this case is a

lecturer.

In an attempt to increase the performance of lecturers, the standards can be required

as part of a size or performance criteria for professors, especially in teaching and

research. Abin Syamsuddin (2000: 97) suggests that as a professional lecturer charged had

competence, professional skills and impact the quality of its performance. These aspects will

contribute to the quality of graduates and graduates are then services ' outcomes ' beneficial


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for development, which in turn would then appear to be its effect on the quality of earnings

and dignity of life, their people and mankind in General.

The performance of lecturers, including colleges Professor, an indicator of

performance ukurnya views in the form of service, lecturer of both quantitative and

qualitative, in units of time. To see the extent to which the quality of the performance of

lecturers needed explanation of dimensions, indicators, and the criteria according to which

elements of the performance of lecturers. With regard to the performance dimensions, input

and output processes or products. Input refers to the perpetrators of the lecturers, the process

refers to how the achievement of the goals and products relating to the results achieved.

In General a lecturer has the task of education and teaching it well and has a

responsibility to teach, mentor and train the skills of the student body. (UIN). In the

Organization of higher education, Faculty performance evaluation is a way to figure out the

influence of the teaching faculty of the University students (Ramsden, 1992). Evaluation of a

lecturer's activities include gathering information about how professors doing work, interpret

information, and make a judgment as to what action should be taken to improve the quality of

teaching.

Evaluation of a lecturer is intrinsic in the process of analytical teaching is good.In

other words, the evaluation of a lecturer is a unity in learning activities that are both (good

teaching). Good teaching to help students learning to achieve good quality (high quality

learning). The quality of teaching and academic standards need to be evaluated and improved

because higher education is an expensive activity.

Good teaching is a complicated thing, very individual, relating to the material. However, the

evaluation of teaching still can be done in relation to the assessment of the effectiveness of

teaching and using it to improve the quality of the learning process. Basically, the evaluation

of a lecturer is used for a variety of ways, including:


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(1) identify the contribution of professors in the achievement of goals of the program of

study/faculty, and (2) assess the need for lecturers will be training in the field of guidance and

teaching. But in fact, the evaluation of a lecturer is sometimes ineffective because the

evaluation of a lecturer merely be administrative activities, not feedback, too associated with

punishment and rewards that lose motivation extrinsic lecturers to teach well (UIN).

Having regard to the conditions currently in IPDN, Bandung, STIA STIA LAN and

LAN-as a College, which provided the venue and focus of the research, it appears there is a

gap in performance the third College lecturer at the top with performance standards that are

supposed to be. According to the main task of college professors that the main task of which

is the job description, then there is a guideline that can be made into a standard criterion in

doing their job performance of college professors so that it can be a criterion in the evaluation

or assessment of performance. In relation to the improvement of the quality of education in

IPDN and STIA LAN Bandung and Jakarta needs to come first the creation of a climate

conducive to the learning that goes on a flexible curriculum according to their potential for

PTK based competencies, i.e:

(a) The development of the ability (competence) perform tasks with specific

performance standards so that results can be perceived by the students, in the form of

mastery of the competencies to He possesses;

(b) Implementation of the curriculum can foster the responsibility and student

participation in learning rate and influencing policy General (public policy) alsoventured in contribute a wide range of activities, both during the study or in the Office

of the place of work and in the community;(c) Development of syllabus courses teaching, coaching and parenting in accordance

with the competency needs and capabilities of the PTK, students, and the need for the

Government, local governments and communities.

Gaffar (1989: 159), "performance is divided into three areas of lecturers, i.e.

content knowledge, (2) behavior skill, and (3) human relation skills ".Sanusi (education and

culture, 1991) suggests "performance lecturer conceptually cover professional skills, personal

skills and social skills".Professional capabilities that include: content-mastery learning


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materials, concepts relating to such material, the foundation of education, educational

processes and student learning; social skills include the ability to conform to the purpose of

work and the environment around the time of running the task as a teacher; personal (private)

capabilities include: the appearance of a positive attitude towards the situation of work as a

teacher and educational situation, understanding the values that it embraced by a teacher and

as an attempt to maintain himself as a role model and an exemplary child students.

While Jarvis (1983: 35) revealed that professional competence must posses a faculty

includes three elements, namely: (1) knowledge and understanding that include: academic

disciplines, the element psikomotor, interpersonal relationships and moral values; (2) those

skills which include: the implementing procedures, psychomotor, interact with other people

as well as (3) attitude attitude Professional includes: knowledge of professionalism,

commitment to professionalism and the emotion's willingness to act in a professional manner.

The performance of lecturers on much-needed professional PTK and determine the

quality and has a great contribution to the quality of the research institutions, so that the

author really needs to be done according to the research. This is in accordance with the tri

dharma college that also hold three principal lecturer assignment, namely (1) implementing

the education and teaching, (2) conduct research, (3) devote their knowledge to the

community.The third task was carried out in accordance with the relevant faculty areas of

expertise.

The performance of lecturers is inseparable from the discussion of the quality of the

professors themselves. Quality is a term related to the point of view and the interests of users

of the term. Sallis (1993: 23) and quoting the opinion mentions that Pfeffer Coote ' quality(quality) as the concept of the ' slick ' (a slippery concept) '. The difference occurs because

the concept of the quality of the absolute opposite of the standard assumes that quality is a

beauty, truth for sure without compromise. While the relative standards of mind that the

quality of the left is something ' not be expensive and exclusive, ... may be beautiful but not


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necessarily so. They do not have to be special. They can be ordinary, commonplace, and

familiar ' (Edward and Sallis, 1993: 23).

As for the concept of quality (quality) in PTK is a combination of the nature of the

services that demonstrate the ability in meeting the needs of both the needs served, as well as

implied warranties stated (Juran, 1995: 29).

One of the reforms in education that is poured into the Sisdiknas is the accreditation

of education as a form of quality assurance and accountability programs and/or educational

units. Educational accreditation is done by independent agencies through the process of

assessment of the educational process at the mutulayanan and programs and/or educational

units based on standards that have been set. If the standards have been met then the status of

accreditation will be given to the program and/or the education unit.Generally in most

countries, accreditation is carried out by Government and independent accrediting

agencies. The ACT mandates that the Government make Sisdiknas accreditation at every

level and unit of education to determine the feasibility of programs and/or educational

units. Accreditation can be done by an independent agency that got the authority of the

Government. As a public accountability, accreditation is carried out in an objective, fair,

transparent, and comprehensive using instruments and criteria that refer to the SNP.

Accreditation by the Government is done by (i) the National Accreditation body of

the school/Madrasah (BANS/BANM) to the program and/or units of primary and secondary

education line of formal education; (ii) a National Accreditation body of the College's

programs and/or units of higher education; and (iii) National Education Accreditation Agency

(BAN of the PNF) Nonformal against programs and/or educational units of nonformal

lines. Ranking the accreditation consists of at A, B, C, and D each to the highest ranking to

lowest ranking. In carrying out the accreditation BANS/BANM assisted by loss of

accreditation by the Governor of the province was formed. Independent accreditation


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agencies that conduct education must be a legal person which is nonprofit and Indonesia has

experienced experts in the field of education evaluation.

Accreditation process focused on the feasibility and content of the curriculum,

learning, teaching and learning process, achievement, graduation standards management and

institutional organization and infrastructure, teachers and educational personnel, finance,

labour and education assessment system as set forth in the SNP. The accreditation process at

the school and madrasah curriculum and the process is focused on teaching and learning,

school management, organizational/institutional schools and infrastructure, financing,

ketenagaan, learners, as well as the role of society and the environment/culture schools.

The process of accreditation of higher education include the feasibility of

implementing tri darma colleges, namely education and teaching, research, and devotion to

the public, whereas the process of accreditation of nonformal education includes the

feasibility of programs and/or educational unit in providing functional skills

education. Accreditation policy will be implemented through activities increased the

effectiveness of the activities of the accreditation includes the ability of the personnel,

facilities, and the budget, as well as increased transparency of the process of accreditation.

A. Identification Of Problems

1. In an attempt to improve the performance of lecturers, required standards can be used

as a measure or criterion lecturers especially in teaching and research, the professional

competence of the lecturers are required as the impact quality has the capability and

professional performance.

2. Assessment of the performance of lecturers should pay attention to quality

performance that is just my assesment criteria: professional preparation, effectiveness

of professional activities, teaching, innovative and always make improvements as well


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as the ability to update the technology, and creative as well as a commitment to

quality.

3. Competence of professors as a guarantor of quality in the process of teaching and

learning and research, it can describe the performance of lecturers on quality-oriented.

4. Quality of performance can be improved by performing faculty Management lecturer

in systematic, integrated and systemic, quality.

5. Improved performance of professors in College need to be developed with quality-

oriented culture of bureaucracy which have development work ethic and professional

ethical visionary leadership, so that in being able to increase its contribution to the

performance of the College and will provide the impact on the quality of college

graduates who means to the success of national development.

6. Reorientation towards learning and evaluation of effective learning, as well as

charging the learning content in accordance with the needs of the Central Government,

local governments, and community dynamics.

7. Management resources development system as IE gets lecturer profiles or quality

characteristics of professors as a guarantor of quality (quality assurer) in the process of

education, i.e. academic duties in teaching and research as well as community services,

managed by sinergistik.

8. Quality reference standard is excellence lecturer lecturers as educators and scientists as

well as how it should treat and provide services to teachers.Lecturer is human

resources in the process of formation of quality added value to students who

dibimbingnya, for which he taught science, and the welfare of society.

C. Formulation Problem Research

Based on the background and identify the problem, then the problem of research can

be formulated in the following research questions:


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1. Is there a meaningful degree of connectedness between the competenceprofessionals with performance as a lecturer in the quality assurance process

education?

2. Is there a meaningful degree of connectedness between the personal competencies

with the performance of lecturers as a guarantor of quality in the education process?

3. Is there a meaningful degree of connectedness between social competence with the

performance of lecturers as a guarantor of quality in the education process?

4. Is there a meaningful degree of connectedness between professional competence and

personal competency lecturer?

5. Is there a meaningful degree of connectedness between professional competence

with social competence lecturer?

6. Is there a meaningful degree of connectedness between the personal competencies

with social competence lecturer?

7. is there a meaningful degree of connectedness between professional competence,

social competence and personal competencies with the performance of lecturers as a

guarantor of quality in the education process?

8. is there a difference between the variable characteristics and contributions of

professional competence, social competence and personal competencies on

performance as a lecturer in the education process is the guarantor of quality?

D. Research Purpose

In general terms the objective of this research is intended to get an overview of the

profile as a guarantor of quality faculty through relationships and the influence of

professional competence, social competence and personal competence as the standard quality

assurance performance lecturer STIA STIA LAN LAN Jakarta, Bandung and in the process

of education. IPDN Where as in particular the study aims to:

1. Find out how big the influence of the professional competence of the performance oflecturers as a guarantor of quality in the process of education.

2. Find out how big the influence of personal competencies on performance as a lecturer

in the education process of quality assurance.

3. Find out how much influence social competence as a guarantor of the performance of

lecturers in the process of education quality.


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4. Find out how big the influence of the professional competence of personal

competence lecturer.

5. Knowing how big the influence of the professional competence of social competence,

and lecturer.

6. Find out how big the influence of personal competence of social competence lecturer.

7. find out how big the influence of professional competence, social competence and

personal competency lecturers jointly against the performance of lecturers as

guarantors of quality in the education process?.

8. Establish the concept of alternative patterns or empirical models that describe the

characteristics and contributions of balancing condition between professional

competence, variable personal competence and social competence as a guarantor of

the performance of lecturers in the process of education in the quality of IPDN, STIA

STIA LAN LAN Jakarta and Bandung.

E. Benefits Of Research

The results of this research are expected to contribute (benefits), both theoretical and

practical as follows:

1. Theoretical contribution of this research is to study and development of

concepts and theories of Organizational Behavior and management education

for the offender changes including professors, education providers, students,

alumni, the Central Government and regions as well as other agencies as

stakholder and user education is limited.

2. The practical contribution of this research is expected to be input for

leadership of IPDN, STIA STIA LAN LAN Jakarta and Bandung, in an

attempt to make improvements to the Organization's performance

improvement and development of faculty. In addition, the results of this

research is used to develop professional skills, social skills and personal

development skills, as a guarantor of the quality of lecturers in highereducation, it is a function of the administration of education.

3. As a policy suggestion for fostering human resources in Colleges for the

development of the organization in the future in order to increase the

competence of the public organizations are expected to.


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4. Development of faculty performance oriented quality standard in accordance

with the demands of environmental needs. Application of quality assurance

systems, especially with the use of external quality standards will provide

strategic value for our company PT locus, i.e. research reputation. With a good

reputation will increase the value of selling these, either the product PT goods

or services it generates. The quality assurance system that will guarantee the

good manageability of the traceability of the process, both for education and

production manufacturing. The quality assurance system will direct the

institution purposes ranging from management to the smallest unit.

F. Assumptions

College organizations (and Colleges) are considered and assumed as an open system

and is seen as service industry, is said to be of good quality if the College can provide to the

service and satisfy stakeholders and users.

Taking into account all challenges IPDN, constraints and opportunities that will be

encountered as a result of environmental influences as well as by not ignoring the strategic

condition of national education on current as well as the problem, had a vision: "Excel in

preparing a cadre of Government domestic professional, democratic and insightful his

outstanding statesmanship". Basic competence that should be owned by graduates/alumni of

IPDN, namely: (1), leadership (leadership), (2) Service (stewardship), and (3) his outstanding

statesmanship (statesmanship).

On the basis of that vision, the Mission of IPDN is "improving the quality of students

in accordance with the demands of Government and development needs for the insightful

cultural and environment as well as laid the groundwork and personality formation of

character, the experience of religious values, manners of sublime, as well as insights and soul

mastery and the ability for a national application of science and technology", through: (1) the

Organization of education (teaching, training and parenting); (2) conducting research and

development as well as community services; (3) human resources coaching; (4) Organization

of the Administration; (5) implementation and management of infrastructure and facilities.


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As agents of change: IPDN alumni are scattered throughout Indonesia would be

"updates" and influential in the development process at the community level and at a strategic

level, as a center of khowledge, IPDN as information center and in the research:

governance; the planning area; Centre for the study of E-government/governance; regulations

and related legislation; appropriate technology; and mentoring as well as the empowerment of

the community, as a Government Science Development Center, rich in typical nuance

research and applications as well as having a strong link and match so that it becomes one of

the references to other universities, both inside and outside the country about governmental

fields in Indonesia.

STIA LAN as Collegiate institutions attached to the values of the growing learning

organization so STIA LAN as Collegiate institutions should be able to analyze, predict the

situation, adapt, Act and relate to their surroundings. Next STIA LAN as PTK confirmed by

Presidential Decree No. 8 in 1999, article 26 of the Organization of education limited. '

Education in the field of the administration of the Host Country through Schools Stan further

regulated by presidential decree in accordance with the provisions of the Legislation in force

in the field of education '.

In an effort towards the vision that the election was STIA LAN which is

"International Institutions in providing education, research and community service as well as

the development of the science and practice of administration". To achieve that vision

formulated STIA's mission, namely ' held a LAN limited education in order to improve the

quality of civil servants and employees of the Centre region, swadana, employees of the

STATE-OWNED institutions and LOCAL GOVERNMENT, as well as TNI and Polri

personnel, so as to have a competence which is expected in the task of Government through

the PTK is effective; conducts research and development;as well as perform community

services quality and useful and expected to reach the goals '.


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STIA LAN prepares learners to a quality, government agencies have academic and

professional competence in the field of public administration that includes ethics, dedication,

and spirit of devotion to the community, nation and State, as well as be grounded ketakwaan

to God Almighty, moral, accountable, and soulless Pancasila as well as being able to

maintain, enhance, and embodies the ideals of the nation's berperadaban high in national and

global life.

The assumptions are a starting point provoking a truth accepted by researchers due

shall be based on the concept and theory. These assumptions are needed to strengthen

problem, help researchers to explain the determination of the object of research, data capture

and data collection instruments.

The assumption formulated as a foundation for the research hypothesis, namely:

Lecturer as implementers are required to have academic assignments to high

performance in the implementation of the principal tasks of education and teaching, research,

community services. Therefore, to improve the performance and the performance of college

professors, it takes an effort looking closely at the factors that are beneficial to the lecturer as

well as beneficial to the College to improve the performance of lecturers.

With regard to curriculum development can produce standard national/global, with

the realm of competence: knowledge (knowledge); comprehension (understanding); skill

(skill); value (value); attitude (attitude); and interest (interest), as well as the creation of a

climate conducive to the implementation of the education/professional-oriented skills (life

skills public administration) and academic aspects.

Education reform changes PTK is focused on: (a) reorientation towards learning and

evaluation of effective learning; (b) the development of cultural organizations that have a

professional work ethic and ethical visionary in leadership; and (c) the creation of a


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harmonious and synergetic relationship with the Central Government, local governments, and

communities.

The performance of the staff including professors in an institution, in view of the

theory of organizational behavior is determined by factors internal and external. Internal

factors that affect the performance of lecturers is his motivation and education levels, while

the external factor is the organizational culture in which professors were working. High low

level of education a person will reflect the knowledge, attitudes and behaviors that have.

In an attempt to increase the performance of lecturers, the standards can be required

as part of a size or performance criteria for professors, especially in teaching and

research. Abin Syamsuddin (2000: 97) suggests that as a professional lecturer charged had

competence, professional skills and impact the quality of its performance. These aspects will

contribute to the quality of graduates and graduates are then services ' outcomes ' beneficial

for development, which in turn would then appear to be its effect on the quality of earnings

and dignity of life, their people and mankind in General.

For that one changes a challenge in College was how to manage quality in terms of '

Quality Control ', ' Quality Assurance ' and ' Continues Improvement ' (Edward Sallis,

1993). The College as an institution that has the potential of HUMAN RESOURCES and

change agents in the community, it is worth noting that resources have mainly

lecturers. Quality problem will be much pendidiikan with regard to how teachers teach as

educators and how students learn.

The performance of lecturers is inseparable from the discussion of the quality of the

professors themselves. Absolute standards assume that quality is a beauty, truth and certainly

without compromise. While the relative standards of mind that the quality of the left is

something that is "not be expensive and exclusive, ... may be beautuful but not necessarily

so. They do not have to be special. They can be ordinary, commonolace, and familiar


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(Edward and Sallis, 1993: 23). A relative definition based on reason, on the fact there is a

difference between the interests of producers of goods or services subject to the interests of

users of goods or services. However, it is precisely this keanehannya. When the subject-

oriented producers in the interests of users, the users themselves are more oriented to its

perception. As for the concept of quality (quality) in colleges is a combination of the

properties of the service that shows his ability in meeting the needs of both the needs served,

as well as between the lines was declared. (Juran, 1995: 29).

The concept includes the level of achievement of performance Faculty Lecturer to his

ability, in this case includes a professional skills, the ability of social and personal

abilities. Focus performance assessment according to Natawidjaja and Sanusi (1991) should

include capabilities of professional, social and personal.

First, the ability of professionals that is manifested in the form of: knowledge that is

considered a reflection of intelligence is built through a process of education; skills typically

associated with talents and developed through training; ability that is usually associated with

physical abilities and power hold relevant as well as a deep understanding of the condition of

the working environment. Professional skills include mastery of Lecturer: material materials,

concepts relating to the materials, the cornerstone of educational policies, processes of

learning and education learners.

Second, social skills, formed from the relationship of cooperation among member

organizations, our business partners and other parties concerned, and want to give credibility

to its commitment to move forward together with the people who have a network. Social

skills: ability to lecturers include conform to the objectives and the working environment

when you run the task as a teacher.

Third, the ability of personal adjustment between individual characteristics, a lecturer

with the appearance of the work in accordance with the demands of the


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competence. Adjustment process covers the skills, attitude, creativity and efforts to improve

themselves as well as reduce vulnerabilities that do not match the look of competence. The

ability of personal lecturer include: the appearance of a positive attitude over the situation of

work as a teacher and educational situation, understanding of the values that it embraced by a

teacher and an effort to establish himself as a role model as well as exemplary child students.

With regard to the competence of which is owned by someone, Allan c. Omstein (1980:

50) defines the competence of the specifics of the behavior can be explained by the

management required in an overall teaching manual or in the system of appraisal

educators. Neil (1998) provides a study of understanding of the competence of human

elements as follows:

(1) the intellectual competence: the element is associated with a person's professionalability, manifested in the form of knowledge that is considered to be a reflection

of intelligence and built through the process of education, skills usually associatedwith talents as well as developed through training, ability (ability), which is

usually associated with physical capabilities and durability of a person in work

activities, experience, gained through work experience that are relevant and deep

understanding of business and environmental conditions of work;

(2) the competence of the network of cooperation: the competence of this relationship

of cooperation between the Member organizations, our business partners and other

parties concerned and want to give his commitment to move forward together with

the people who have such networks;

(3) the competence of this body's credibility: competence need to be developed on an

ongoing basis, because the organization in an environment that is constantly

changing.

Kydd (1997) States that there is a way of using a model of competence in management

are:

(1) as the basis for the assessment and management performance and the possibility of pengkreditasian using the results as a basis for the wages of its performance of its

employees;(2) for selecting appropriate and promotion;(3) to define the training needs of employees;(4) to plan the management development programs which means he must ... have a clear

vision and mission as well as in taking decisions that will be carried out; Master of

Science (the theory, concept, principle, rule, hypotheses and generalizing the data and

information) about the ins and outs of each work task field.


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Internal Quality Assurance Standards (SPMI) is applied by STATE and private

foundation as well as using a variety of applications of different implementation

models. Basically this is done to maintain the power to raise and sell among the public that is

increasingly critical to select a proper selected. PT The challenge is then spur PT to spur

themselves and more oriented to the gratification of needs of the community as a customer.

G. Research Hypothesis

Based on the assumptions of research can be lowered some working hypotheses,

namely :

1. Professional Competence is associated significantly with lecturersthe performance of lecturers as a guarantor of quality in the process of education.

2. Personal Competencies associated lecturer significantly with the performance of

lecturers as guarantors of quality in the process of education.

3. Social Competence associated professors significantly with the performance of

lecturers as guarantors of quality in the process of education.

4. Professional Competence is associated significantly with faculty competence personal

lecturer.

5. Professional Competence teachers relate significantly with social competence, andlecturer.

6. Personal Competencies associated lecturer significantly with social competence

lecturer.

7. Professional Competence, social competence and personal competency lecturer

together associated significantly with the performance of lecturers as guarantors of

quality in the process of education.

8. There is a difference between the characteristics of professional competence, variable

personal and social competencies on performance as a lecturer quality assurance in

education process in PTK IPDN, STIA LAN Jakarta and LAN Bandung. STIA


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H. Frame Of Research

Professional Competence (content of knowledge)

(X1)

- mastery of the material of lectures- the concepts of academic courses are- the cornerstone of education-educational processes and student learning

Personal Competence (behavior skill)(X2)

- the appearance of a positive attitude over thesituation of work as a teacher and educationalsituations- understanding of the values that it embraced bya lecturer and an attempt to establish himself as arole model and example of its student

Social Competence (human relation skill)(X3)

- the ability to conform to the objectives and the workenvironment while running to his duties as a lecturer

(Y2)Quality assurancein the process ofeducation(standard qualityassurance)

New idealperformance

standards

StandardPerformance

ActualPerformance

(Y1)The performance

of lecturers

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