Transformation im Finanzbereich bei der SAP AG Briefing App Receivables Manager & Financial Fact Sheet Customer Value Intelligence Good receipts Invoice receipts .Board Transparency

Transformation im Finanzbereich bei der SAP AG

Joachim Mette, SAP AG

March 2014

© 2014 SAP AG. All rights reserved. 2

Approach

1

SAP`s Finance Department HANA Project &

Realized Value Stories

2

Agenda


Evolution of the SAP Finance organization during the past 10 years

Key themes: Globalization and Shared Services approach

2004 2005/ 2006 2007 2008 2003 2009 2011 2013

HOME RUN

Last mile

of our

FRBT 2.0

Centralized

Controlling of

Corporate

Units

Globalized

Procurement

worldwide

Shared

Service

Centers

for APJ,

EMEA & LA*

Globalized

Governance,

Risk &

Compliance

worldwide

Globalized

Facility &

Real Estate

worldwide

Global

Finance &

Admin.

Global

Field Finance

Global Controlling

Global Legal

Global Tax

Global Treasury

Global Shared

Service

Execution of

Location

Strategy for

Global Shared

Services:

enhanced

service portfolio

* Asia-Pacific-Japan (APJ), Europe-Middle East- Africa (EMEA), Latin America (LA)

Finance Run

Better Together

(FRBT)

Customer

Centricity

Operational

Excellence

People &

Organization


2011

Acceleration of the Vision of Finance

Finance Run

Better Together

Customer

Centricity

Operational

Excellence

People &

Organization

2011 Acceleration of the

Vision of Finance

2013

HOME RUN

Last mile

of our

FRBT 2.0

Process driven organization

New Business Models Organization

Global Cash Collection Organization

Operational Excellence - standardization and automation &

service-driven global SSC organization

- final mile to complete the E2E Order-

to-Invoice and Procure-to Pay

migration to SSC

- R2R transformation initiated Customer Centricity - e-Contracting, Q2C Direct, CMS

- deal segmentation

- DS joint business planning model

- integrated E2E process for all

annual planning phases

- CFO dashboard, management

journal

Innovative Solutions - Mission critical: CRM on

HANA, ERP on HANA

- P&L To Go phase II,

Good receipts / invoice

receipts app, Receivables

Manager, Cash

forecasting app, BPC on

HANA

People - Expert career path, GFA

Academy, professional change

management, leadership

assessments, gender diversity


Building the Foundations Internal Innovation @ SAP -

Discovery Business Excellence

across applications

Global Implementations

HANA analytics platform

ERP on HANA

CRM on HANA

Hybrid models

HANA apps

1

Innovation roadmap

Value discovery workshops

across regions

Identify Value scenarios for high

impact and high value

Development of a business value

driven innovation roadmap

2

Business Excellence

Business PROCESSES where

in-memory literally turns the

needle

Examples - Enterprise

analytics, business planning,

financial close

3

SAP Runs SAP HANA A Key Strategic Initiative


Internal Value Assessment

Identify HANA potentials from 5 angles


Approach

1

SAP`s Finance Department HANA Project &

Realized Value Stories

2

Agenda


SAP runs SAP

Building the Foundations

powered by SAP HANA

Mobile

CRM on HANA ERP on HANA

Cloud for Customer Travel on Demand Ariba

4.500 + business users

SAP’s mainstream capabilities for financial

management reporting representing single

point of truth

Implementation time of 5 month

BW on HANA 15.000 + business users

Big Bang Implementation – All Users, All

Geographies

Implementation time of 2 ½ month

65.000 + business users

Mission critical ERP system - All users, All

geographies

Implementation time of 5 month

Customer Briefing App Receivables Manager & Financial Fact Sheet

Customer Value Intelligence Good receipts Invoice receipts .

P&L to Go Management Contract Cockpit

Board Transparency App

Cloud for People

fully integrated with

on-premise HCM


on-premise CRM


on-premise ERP


on-premise ERP


• Global single-instance – Mission

critical

• 65.000+ business users

• Connectivity to 30+ downstream

systems

• Fully integrated with Ariba Network

Processes

• Quote to close – Order management

• Invoicing

• Travel & expense management

• Record-to-close

• Purchasing

• Controlling

400.000 + Incoming invoices*

50.000 + Consulting billing

documents*

150.000 + Posted FI documents*

1.500.000 + Posted CO documents*

*per year

800.000 + Trip entries*

50.000 + Education billing

documents*

600.000 + Outgoing invoices

per year*

ERP@SAP One central ERP instance


Business Benefits for Finance Changes and New Quality in Business Processes • Revenue Split along Master Codes (Industries) in CO-PA

changed from a month end process into a real time process

• Intercompany reconciliation in the past a batch job was running every 30 minutes to update a ledger with the required information, now real time

• Receivables Management changed from offline process with multiple steps and media breaks into online, real time, mobile enabled process

• Real time Sales pipeline single view of pipeline truth: same data for all, Data latency reduced from 2 hours to seconds

• Management Journal standardized reporting packages for the entire SAP management

• New valuation approach in Management Reporting the basis for our calculation Actuals @ Budget and Actuals @ constant currency in standard BI reporting will be changed from company code currency to document currency

Performance • Maintenance spreading report

from 6 h to 20 min

• Software & Maintenance Billing 17 % faster

• Asset History Sheet from 20 min runtime to instant

• Asset Depreciation 74% faster

• Revenue reporting now real time, no data latency

• Profit and Loss reporting now real time with all details available, no data latency

• 400 hours of processing time of taken out of quarter end close

New capabilities • Type Ahead Search

Improve end-user experience through popular type ahead functionality, Fuzzy search

• Invoice Receipt / Goods Receipt Reconciliation Improve clarification process for invoices. Avoid paying unjustified vendor invoices. Quickly retrieve the purchasing history, receipts by vendor and contact data for clarification. Don‘t get lost in different screens.

• Enterprise Analytics Store

Shop your analytical demand

• Maintenance Allocation reporting of maintenance revenue by product or solution directly with a HANA model

• Simplified Financials Merged FI and CO, Financial Statement with Product/Customer Drilldown, no aggregates


Speed & Transparency

Optimizing long running processes Maintenance spreading report (6 h -> 20 min)

Deferral tool

RFBILA00

Line item details

Highly collaborative / cross functional process

Entity – Shared services – Group

173+ operative entities & branches

1.300+ colleagues involved in closing activities

100+ on average closing activities every month

per entity

Closing in 8 ½ working days

“record to close” process including group

consolidation

Publishing of quarterly results on

working day 13 / 14

Financial Closing Cockpit

Real-time enablement

Quality in closing processes

I/CO reconciliation

30 minutes updates vs real-time enablement.

Real-time revenue reporting

P&L real-time with all details available

Detect posting errors early - fastest cycle time

Facts & Figures Improved cycle time and closing quality

© 2013 SAP AG or an SAP affiliate company. All rights reserved.

Improved cycle time and closing quality

© 2014 SAP AG. All rights reserved. 12 © 2013 SAP AG. All rights reserved. 12 © 2013 SAP AG. All rights reserved. 12

Standard

Frequency

monthly 2

„Case Council“ review open cases

3 clarification with

customer

Preparation

• Multiple process and media breaks

• Manual preparation

• „Offline“

Resource intense

Inefficient

Low fulfilment rate

HANA continuously

alert driven

• Collaboration between Finance & Sales

• End-to-end integrated online process

• Realtime

Simple & efficient

Improved fulfilment rate & DSO

Increased customer satisfaction

INSIGHT TO ACTION

1

4

New Quality in Business Processes Receivables Management


Innovative Solutions Business Excellence across applications

Enterprise Analytics

Analytics store - Amazon

like experience

Search Details Knowledge Filter

Content Selection Ready to Consume

1:00 3:30 4:00 4:30

Parameter Selection Check your Selection

HANA analytical platform

Business

Suite Analytics powered by SAP

HANA

HANA

Analytics & Planning Platform

BW

BASIS

unified chart of accounts

standardized profit center

structure

standardized reporting periods

consistent master data concept for

planning and reporting

organizational updates reflected

once per month

CAPABILITIES

Real time enablement

Multiple currency reporting with

comparison @ constant currency

Slicing & dicing by key dimensions

Global benchmarking reports

Detailed reporting with ad hoc drill

down possibilities to posting

document level

HANA unified analytics

platform

One view of truth

Shop your

analytical demand


Uncontrolled growth of reporting and visualization approaches


Information Design @Finance

title & footer concept

consistent layout (color scheme, font types, format,...)

optimal use of space

standardized color codes

harmonized scaling

no diagram mix

no y-axis

no legend

no redundancy

chart supports the message “visualize data”

© 2014 SAP AG. All rights reserved. 16 Internal

Management Journal

Adaption of the Information Design @Finance Principles

Documents

Transformation im Finanzbereich bei der SAP AG Briefing App Receivables Manager & Financial Fact Sheet Customer Value Intelligence Good receipts Invoice receipts .Board Transparency