Transcribe Ian

7/30/2019 Transcribe Ian

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Techniques and the Process of Counseling - MC 501

Interview Plan, Objectives & Transcript

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Skills Classifications

Counselor and Client Conversation Process CommentsListening &

Influencing

Focus C

STAGE/DIMENSION 1:

Initiating the session Rapport and structuring

Function and Purpose:

To build a working alliance with the client and

to enable the client to feel comfortable with

the interviewer. Structuring may be needed to

explain the purpose of the interview.

Structuring helps keep the session on tasks

and helps inform the client of what the

counselor can and cannot do.

Commonly Used Skills:Attending behaviour to establish contact with

the client and client-observation skills to

determine appropriate method to build

rapport. Structuring often involves the

influencing skill of information giving and

instructions. Discuss informed consent and

related ethical issues.

Open question Client Serina: Ok.

Information,closed

question

Main theme Ian: I notice a few things but the things that I alreadynotice. The things that I already know and I

recognize when Ive that thoughts (Serina: Ya) But

its veryvery difficult to know that. I can say to

my self that I know it just a negative perception that

the thoughts can go away for a few days. But I still,

when is there! I cant take it. (Serina: Ok) I just

cant take it! The main thought comes with that is I

cannot fully inspirit people were not from the same

background.

Serina: How does that thought make you feel? The thought

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Focus C

Question Client is that I cant feel it integrated with people not withthe same background as me and the emotion

accompany. How do you feel when that thought

comes?

Ian: I slighted agree but call were sometime that just

non-emotion.

Information

giving

Serina: What does your part as the past four weeks being

like feel?

Ian: The main thing was my job keep going up and

down. Because I found out they wont let me go

because I dont have a visa but then I thought Im

was going to stay with my uncle who responsiblewith my wages then my uncle found out how badly

they treated me here.

So, hes said he wants me to do something more

seasonable and wont respond me to stay here. So,

Im going to living again and then I got something

to solve with the unitsecs, which they were pay me

to stay here for few more months.

(Serina: Ya) Ya. (Serina: Oh, but still without a

visa!) Ya, Krash Pads was not paying me this

month but then I say that enough to volunteer mefor a few months.

Serina: Okay, How is that being? I heart that you got some

support from your family here?

Ian: A bit, ya. (Serina: Ya) but that not they really dont.

They like what they doing and which why they find

supporting then the more that they found out more

the way NGO treated me. They just dont want

me here anymore.

Serina: Means here, means is here in this organisation?

(Ian: Ya) Okay, but you want to be here?

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Focus C

Question Client Ian: I want to be here because of the kids. (Serina:Okay) But I cant understand what they saying like

fact my first pay cheque was delayed by 10 weeks

and my claim that I spent over RM1,000 over to the

kids and all my claim has been dismiss and they

promise me a visa and never made the application.

(laugh) just a number of things, yeah. I worked 6

sometimes 7 days a weeks for 12 to 13 hours shift.

So, my family dont want me to continue here and

tomorrow is going to be my first stop day for a few

weeks.

Serina: So, how does that feel this up and down?

Ian: I dont want too kind of admit the feeling so, okaythat it! Ive to leave the kids but at the same time I

do have to accept that it just impossible to stay. So,

Im going to spending every my last day to be

staying here as long as I can and going back home.

Serina: Okay. So, the intention is to stay here as long as

you can? (Ian: emm) Ya, how long do you being

handling this?

Ian: Ok. (Serina: Ok) The thought being living with the

kids very upsetting and everything else is pretty

much ok.

Serina: Did anything happen this past four weeks and that

is important that you want to talk about?Ian: Not one thing.

Serina: Ok. So, what you want to put in agenda today?

Ian: Identity field I dont thing really cover at the last

time. (Serina: Ok) We talk well on everything and

(laugh) I guess we need to address again my status

ran away and go here and do that.

You know! Having countless a life that is more

intensely in a person. I mean this work very...very

intense and I really want to start again. I really want

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Influencing

Focus C

to go to the Africa or to the Cambodia after this todo the same work. After I go home to my family

and to run off again.

Serina: Okay. What I hear is that you mention that there

are two things that you would like to talk about.

The first one is the identity and you mention that

we veer off. You remember that we veer off. We

talk about other things. What was that the other

things we talk about?

Ian: We veer on talking more about the reflect that Ive

to go back to when I was a younger. Anything bad

happen or someone to figure out very quickly and

go back to that state.Serina: So, you dont want to talk about your past. Is that

wants are you saying?

Ian:

No, I do but not now I want to talk about more to

be myself. What is my intention rather than that one

particular thing is which is reflect to get very like

we just said, agree and dont want facilitate.

Serina Okay, you want to talk about now! Your identity

now! (Ian: Emm) Ya, okay. Than you also mention

the second one is that having to leave life one in

intent paste (Ian: Emm) compare to other people.

(Ian: Ya) Ya, you want to talk about that too.

Which one do you want to put priority? (Ian: Thepaste) Ya, okay. What would you like to tell me

about this?

Ian: The same fear I had before that where Ive to stop

and where to settle down to get married and have

kids because I just need and kids need some kind of

look and big things to do. I cant accept that the

whole world out there. I just suppose to stay one

other place. That all have amazing things around

me. I suppose to close my eye and I dont want to

pretend there are hundred thousand refugee

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Influencing

Focus C

children. I dont want to pretend child refugee.

I dont want to think and you know that is progress

cape, huge mountain while we are different

cultures. I dont want to pretend that something that

you read in the magazine. Youve to be there to be

experience. I dont want to ignore and I dont want

to die, as I know so many amazing things I decided

to show off. If I look at the Cambodian that I really

interested and what is the point going back to

things that Ive done before just a vacation and

reading the magazine. Where the Cambodian to

live!Serina: By you saying that by settling down! Getting

married! You not able to discover life. Is that what!

Ian: Is more to d o, I think w e h ave to b e m ore

responsibility having kid. (Serina: Okay) Im sure if

I could get married if I could popping place to place

interval someway else and to start off place to

place. But if I got kid I dont want to do that to

them because I know people who grow up like that

and its really unsure. They dont like fact and they

dont have specifically to go (Serina: Okay) So,

soon if I got kid I want to make sure myself for at

least 20 years in one place.Serina: When would you like to have a kid?

Ian: When I would like (laugh) to be today! (Serina: Ya)

When it will be right and I feel I want to throw

responsible enough and that is a proper. Its home

for them and mum for them. There is who

definitely going to stay in one place. The decision

why I want to have a kid whether they were not

born. When the kid want me like this perfect

position. Not perfect that was not exist! In the right

position to have a child.

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Influencing

Focus C

Serina: So, you want the best for this child. Ya. (Ian: Emm)Maybe something to think what you didnt get

anyway. (Ian: Emm) Rather you got it from the

different people. Ya. (Ian: Emm) When do you

think this probably at one age? You think by this

age I would like to see myself.

Ian: I want to accept the whole world do some out of the

window. Someone that you cant actual beat. I

dont know. I want to spend at least a few more

years to stay in the world before I give up on it.

Serina: Ok, probably how many years?

Ian: Definitely before Im 30.

Serina: Definitely before you 30 you were loved to have akid. (Ian: or by 30) By 30 (Ian: Ya) Okay, that is

easier to visualise. (Ian: Emmh) When you have a

number and you have now, right! So, now you are

26. (Ian: 25) or 25. (Ian: Ya) Okay, do you think is

possible to do the things that you loved to do and

not? Do you think you would unable you to do

that! To do the things that you were loved to do.

Youre not being re frame by, you know! You need

to careful your child and let them have a stable

place to grow up. (Ian: Ya) You think 5 years

would be enough for you to saver?

Ian: Possibly but then I sti ll have a fear that I wouldreach that age I become for those people who spent

whole life talking about what they did in the past.

(Serina: Emmh) You said what you do now! Ive

anything to say. What you hope to do in the future.

Ive nothing to say. (Serina: Emm)

Serina: What you trying to say is that at 30. Youre still

feel that you have not done whatever that you set to

do when you are 25. Is that what you saying?

Ian: Yes, possible too. Do what I hope to do. I mean I

want to see there is whole planet, you know!

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Influencing

Focus C

Difference cultures; difference peoples; differenceamazing things to see; difference clothes;

difference foods and there is amazing huge

mountain. You know! And that faster if you lived

in the city. I loved to live in the small village for a

year also. To figure out how do you get clean

water? How do you hunt the animal? How do you

scan something? How do you make your own

cloth?

Serina: I asked this question because you said that you

want to settle down and be married and have kid.

You think that, correct me if Im wrong by doing

this it might cause you to show off so manyamazing things that you would loved to do. (Ian:

Emmh)

So, I ask you when is this? When would you like to

get married? You said more importantly is the kid

for giving the kid with a stable, you know! Or

staying at a place. (Ian: Emmh) and you said by 30.

So, I said is ok that gives you 5 years. Okay, 5

years to do those many amazing things that you

think that you would like to able to experience,

right! Than you mention This part Im not sure

whether I got you right! You mention that youwould be worried by 30 Im still have not done. Is

that what youre saying? The things that

Ian: Is not about kind of taking off what I want to do.

(Serina: Ok) Is more making sure that I dont do

work so many people do it just waste! Even youve,

when you try to comprehending, the autonomic

level; mental and physical level; spiritual level and

understand its really for at lease a slight grass.

What is mean by life!

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Influencing

Focus C

You know is really ort to connective representationsanctuary perception of this strange atomizer and

you want to push as much as you can and

understand what that is! And then also you. So, that

is from one perspective. So, I want to push my

mind as far as I can to understand that. So, I can

still do that! whatever I am. But then, you know!

That being giving so much for me to see and try to

understand and enjoy and never everever cant

understand anything if you dont work hard to

understand if its impossible or the opposite. So,

you never to get to understand your own believing

god, you know! if you nor really push! Try! Tofigure it out away which that cant exist or if you

try to understand your mind and fix. You never

gone through understand your own culture if

youve not left in the other culture.

You never get your own language if you dont learn

the languages. So, is all there! Is not. You know!

People who waste they entire life saying stupid

thing likes. I wish I gone to India and we like 56

years old. What hell I buying a plane ticket! You

know! I wish people that where they told me when

I got back to UK. Youre so luck lived in Japan andyoure so lucky to get lived in Malaysia. Who know

that it your opportunity to go to Japan which

anyone in the country can apply for. So, I did! I

went to Malaysia because I worked in the pub for a

few months to save for a plane ticket. I just when

and I work for free! And buy my cloth by my own

but it was I want it like to be, I think!

A lot of people waste they life thinking that

thinking what they want to do, are impossible! And

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Focus C

yet, there are so basic and they spent they wholelife just making sure they safe and secure and

comfortable and that is it. So, they want to make

sure they house in the secure area. They want to

make sure the bank account, you know! Has a right

number but it just a number doesnt mean anything.

They actually just are hoping that they can die

without overdraft. And that it! The leave they

whole life just die without the overdraft.

Serina: Is that okay if that is they choice? Its okay with

you.

Ian: Ya, is fine if they choice but I cant accept that.

Serina: HaaaIan: I dont want to do that. If, they happy to do that.

Ill be jealous if people who have with perception

they can have a simple life, you know! Im very

jealous with people who have big smile in they

face, live in the same place for the whole life and

work with the same job for the whole life. In my

explanation they missed out so much but that is not

how they received it. They still very happy and

comfortable. But I.

Serina: That not what you want?

Ian: Ya, I cant do that.

Serina: Okay.Ian: I dont see myself any points accept things that, you

know! The one wonderful thing in the world. It just

there to be thought about rather then experience.

Serina: And what these cause to you?

Ian: It causes me to go to Japan that I didnt know

anyone! They language! It causes me I go to

Malaysia work with the refugee. I come to work

here help the kids, you know! Is giving me so many

amazing things but its taking away from me the

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Focus C

thing and the people take its not important.Serina: But, is that important to you?

Ian: No, I dont want to become a bore. I dont want to

change my perspective on life and be like that! I

start to think. I found in one place ignoring how

amazing world its and just close my eye put my

hand. If I relay in one point I just want to have

farewell with the kids. I just need to make sure Ive

bank account before I die and what I left them I just

left them a big money. That it! It will be much

better if I could get them to understand things.

Think about thing to interpreted thing. You know!

A lot of people who grow up with prejudice

because they parent dont push them to think. The

parent them self dont want to expose to other

things but if my kid that I raise. I explain to them

about the culture and I explain them about why!

You know! That might be very basic thing how to

except people from other culture. The one who do

the same thing. So, if they dont think about other

person is stupid and they understand if they come

from difference culture now. That is the reason!

(Serina: Emm) Than force them to look to them self

and the culture actually realise. Someone believes itjust from culture. Someone believes it just from

god. Someone who believes is more to person;

someone who believes will come from me or mum.

Someone who believes they were down come from

chemical organisation something like that brand.

They will acknowledge why they born. They will

pick up them self to understand the world around

can treat hem. They can contribute to the world or

they just be relevant with financial of secure.

Serina: So, what I understand is that you see this maybe its

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Influencing

Focus C

exciting. Im not sure. Your excited about conveyyour values to your child but at the same time you

want whether having a child or children will stop

you from (Ian: Emm) going after what, you know!

What you think, what you want for yourself?

Which mean not for other people want for them

self, Right! So, youve other people something

similar and have a lot of money. That is not you

want a life to saver as much as possible but I also

want a family were having a family stop me from

doing what I want to do.

Ian: Because I think for development and personal

securities you need that ability for your realty life.You cant be move around if youre too young but

when you grow up you were realise at least youve

an idea. What is world actually is? You get so drag

down depress. So, many people, you know! The

most important thing to them will be a new episode.

I mean I cant acquit reality to genuine perception.

Is almost for those, I just want to shake people

wake them up because its even this life when you

really try to think about it. Its ridiculous frustrating

because you got materialistic and you cant really

enjoyed. You know! Youve, what the hell is this!

This weird symbol! But the universally canunderstood. Can anyone explain that? Im not

saying that mistakenly amazing things but I mean

the logically that anyone know how the languages

start it? Why weve to use the roman? Why is 26

letters? Who first created it? Why is still used

today? What is roman separated with the bridge of

British empire? Read further, maybe that is the one

easy thing to start! To think about physiologically.

Why it is! We can rely this particular character!

Who bring it up for this particular character? And

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Influencing

Focus C

thought its work and then from there you can see,what its? Can I borrow your pen and paper?

(Serina: Sure)

Why is that the human brain, why to do thing like

this? (drawing) If I draw this two shape one of them

calls pablabla and one of them calls kitka

which one of these two like to be hold pablabla?

Serina: That one? (Ian: Not that one, kitka right!) Yeah.

Ian: So, why is that? Do you actually know!

Serina: Maybe because of my, I dont know! Maybe

because my association with febelum Maybe it

show it has know ages likes kehkeh as an H

maybe! Its because of that, I dont know.Ian: So, you can xxx. Is that makes sense!

Serina: To me yeah! (Ian: really!) Yeah! Yeah!

Ian: So, curve means an H and fleh is no H

Serina Yeah! Is like a word, when you say sepouse is

sepooous. When you say cagat is chek. So

for me yeah. The word said a

Ian: So, you can go there. (Serina: Emm) You go there

and then Im going to ask again..

Serina: Oh, no! Because Im sick. Ive less understanding

of that.

Ian: But then its a brain and interpreting that. We all

have a brain and understanding things like this.(show something to serina) You know! It starts

with the santuary perception than that is the thing

like letters were talking. We understand and thing

like this which very similar with most of people.

Most of people were said peblabla and kitka

(Serina: Emm) but it just a collection of try to

understand the human brain system that everyone

has. Everyone used it and is yet advance to do so

many things but not advance enough to understand

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Influencing

Focus C

that itself. You know what is collection of? (laugh)Particle items, electrical part and verifying

chemical going round here and there and than some

how it can think unconscious. You can feel. Like

here obviously I cant feel it anything and not

actually feel anything here. (Serina: Emm) but the

signal being sending to my brain telling me its

here. So, than youve to think if the brain can

convince you a feeling but is not already there.

What else can convince your? And that you look at

what the world really is. Like with you must use

your partly illusion it have to do with colour. So,

you see like a cube and there will orange on there,brown down there and then if you take other colour

you can see actually there is the same colour.

Serina: Oh! I dont see that one! (Ian: Okay) Ya.

Ian: And than its lot a lot like that to show the brain

learn sensitively perception as well. (Serina: Emm)

So, is not. For example: This book is orange like I

thought. (Serina: Emm) And weve surrounded by

colour it might look like brown.

Serina: Oh! Really.

Ian: If there is around by difference colour it might look

like yellow. (Serina: Okay) Emm, and the most

famous one. Not famous but orange and brown butI saw the amazing cube their surrounded by colour

look like bright blue and bright yellow. (Serina:

Okay) because the brain learn everything is around

it.

STAGE/DIMENSION 2:

Gathering Data Drawing out stories, concerns,

problems or issues (Whats your concern? What

are your strength and resources?)


To find out why the client has come to the

interview and listen to the story. Skillful

problem definition will help avoid aimless

topic jumping and give the interview purpose

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Influencing

Focus C

and direction. It also helps to identify clearlypositive strengths of the client.

Commonly Used Skills:

Most common are the attending skills,

especially the basic listening sequence. Other

skills may be used as necessary. If problems

arent clear, you may need more influencing

skills. The positive asset search often reveals

capabilities in the client that are useful in

problem resolution.

Open question Client

Client, problem

STAGE/DIMENSION 3:

Mutual goal setting (What do you want to

happen?)


To find out the ideal world of the client. How

would the client like to be? How would things

be if the problems were solved? This stage is

important in that it enables the interviewer to

know what the client wants. The desired

direction of the client and counselor should be

reasonably harmonious.


Most common are the attending skills,

especially the basic listening sequence. If

outcome is still unclear, more influencing

skills may be helpful. With some clients, this

phase should often precede Stage 2. Solution-

oriented interviewing and counselling

(Chapter 14 Integrating Microskills with

Theory) gives central attention to this

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Focus C

dimesion.

Open question Main theme

Client, problem,

others

STAGE/DIMENSION 4:

Working Exploring alternatives, confronting

client incongruities and conflict, restoring (What

are we going to do about it?)


To work towards resolution of the clients

issue, this may involve the creative problem-

solving model of generating alternatives and

deciding among those alternatives. It also mayinvolve lengthy exploration of personal

dynamics. This stage of the interview may be

the longest.


May begin with a summary of the major

discrepancies. Depending on the issue and

theory of the interviewer, more influencing

skills (discussed in Chapter 12 Influencing

Skills 6 Strategies for Change) may be

expected. Listening skill provided balance.

Confrontation,

checkout

Client, problem C

STAGE/DIMENSION 5:

Terminating Generalising and acting on new

stories (Will you do it?)


To facilitate changes in thoughts, feelings and

behaviours in the clients daily life. Many

clients go through an interview and then do

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Focus C

nothing to change behaviour, remaining thesame as when they came in.


Influencing skills, such as directives and

information/explanation, are particularly

important. Attending skills used to check out

clients understanding of importance of

generalising interview learning to daily life.

Summary Client, problem

Client, problem

Encourager Client

Client, problem

Feedback,

directive

Client, problem

Client, others,

problem

Directive,Information

giving

Client, problem

Client, problem

Feedback Client, problem

Client

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Focus C

Reframe Client

Client

17

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